- Company Types: Plastic surgery clinics
- ABC Marketing Services is a leading call center and technology company with two large centers in Belize, CA. Agents have excellent English, and Spanish is also an option.
- We offer comprehensive packages to help businesses improve customer service and generate sales or handle tech support and helpdesk in a scalable and cost-effective fashion.
- We provide quality multichannel voice, text, and email support, close to the US with pricing that is 40-50% off standard stateside rates.
- Working with ABC you can have a qualified agent working at an hourly rate that is less than the minimum wage in your area. Programs start at five to fifteen agents, contracts are month-to-month, and schedules are flexible.
- Here are 10 services that ABC provides to health & plastic surgery clinics to enhance profitability and customer engagement:
- *Appointment Scheduling*: Efficiently manage and schedule patient appointments, reducing no-shows and optimizing clinic flow.
- *Patient Follow-Up Calls*: Conduct follow-up calls post-surgery to check on patient recovery and satisfaction, fostering goodwill and encouraging referrals.
- *Answering FAQs*: Provide knowledgeable responses to common questions about procedures, recovery times, and costs, helping potential patients make informed decisions.
- *Lead Generation*: Use targeted outreach to engage potential patients, providing information about services and promotions to convert inquiries into consultations.
- *Pre-Consultation Screenings*: Conduct initial assessments to qualify leads before consultations, ensuring that the clinic's resources are focused on serious candidates.
- *Post-Procedure Care Reminders*: Send reminders for post-op appointments or care instructions, ensuring compliance and promoting patient safety.
- *Customer Feedback Collection*: Gather feedback through surveys or calls to improve services and address any concerns, enhancing patient satisfaction.
- *Marketing Campaign Support*: Assist in executing marketing campaigns, tracking responses, and setting up follow-up strategies for interested patients.
- *Emergency Response Support*: Provide a dedicated line for patients to call in case of emergencies or complications, ensuring they feel supported and safe.
- *Multilingual Support*: Offer services in multiple languages to cater to a diverse patient base, making the clinic more accessible to non-English speakers.
- These services can significantly improve the patient experience, streamline operations, and ultimately lead to increased profitability for plastic surgery clinics.
- ABC has important certifications like HIPAA and PCI (for payments), and an extensive information security program in place.
- Fifteen percent of our staff are dedicated managers, supervisors, analysts, recruiters, and trainers. Agent attrition is low and most clients have worked with us for over three years with great results. At ABC, all staff and agents are employees, and we have a "Best Place to Work" program designed to improve program performance by creating the very best work environment.
- Besides these call services, we also offer Business and Consumer Sales Leads. The ABC technology team have reverse-engineered the major search algorithms and can provide daily streams of targeted "InMarket sales leads" to your inbox or via the call center for prequalification and transfer. These are "opt-in" individuals that show “real sales intent” – which means they have been looking for looking for a plastic surgery procedure and have clicked on some ad or contact form indicating their interest to be contacted.
- We do this by coupling our technology with proprietary databases of over 280m+ US Individuals, 92% of devices, and 100+ billion buying signals tracked daily. In most cases the results are amazing.
- To conclude this short presentation, if you need a quality partner to help you grow your inbound or outbound call effort or want to generate true-intent sales leads, please consider ABC Marketing Services. Our client testimonials attest to the wonderful experience of working with ABC and how the partnership has contributed to their business growth. Please check our LinkTree - https://linktr.ee/abcmarketingservices .
- We are excited to hear more about your requirements. Please take a moment to schedule a quick call using the calendar link - https://calendarhero.to/meetwithGaryLumsden
