INSURANCE

  • Company Types: Health insurance providers, Auto insurance companies, Claims adjusters
  • ABC Marketing Services is a leading call center and technology company with two large centers in Belize, CA. Agents have excellent English, and Spanish is also an option.
  • We offer comprehensive packages to help businesses improve customer service and generate sales or handle tech support and helpdesk in a scalable and cost-effective fashion. We provide quality multichannel voice, text, and email support, close to the US with pricing that is 40-50% off standard stateside rates. Working with ABC you can have a qualified agent working at an hourly rate that is less than the minimum wage in your area. Programs start at five to fifteen agents, contracts are month-to-month, and schedules are flexible.
  • Here are 10 services that ABC provides to insurance companies to enhance profitability and customer engagement:
  • **Claims Processing & Verification**: Streamline the claims processing workflow and verify claims efficiently, ensuring timely resolutions for policyholders.
  • **Policyholder Support & Inquiries**: Provide dedicated support for policyholders, addressing inquiries related to coverage, benefits, and claims status.
  • **Data Entry & Underwriting Support**: Assist with data entry and provide underwriting support to ensure accurate assessments and efficient processing.
  • **Sales & Upselling Insurance Policies**: Implement strategies for sales and upselling of insurance policies, maximizing revenue opportunities from existing clients.
  • **Customer Feedback Collection**: Gather feedback from policyholders through surveys and calls to improve services and address any concerns effectively.
  • **Marketing Campaign Support**: Assist in executing marketing campaigns to promote insurance products, reaching a wider audience and attracting new clients.
  • **Compliance & Regulatory Support**: Help ensure compliance with insurance regulations and standards, protecting the company from potential liabilities.
  • **Training for Agents**: Provide training resources for agents on product knowledge and customer service best practices, enhancing service quality.
  • **Multilingual Support**: Offer services in multiple languages to cater to a diverse policyholder base, ensuring effective communication and accessibility for non-English speaking clients.
  • **Crisis Management & Communication**: Provide support during crises, ensuring clear communication and assistance to policyholders facing emergencies.
  • These services can significantly enhance operational efficiency, improve client relationships, and ultimately lead to increased profitability for insurance companies.
  • Fifteen percent of our staff are dedicated managers, supervisors, analysts, recruiters, and trainers. Agent attrition is low and most clients have worked with us for over three years with great results. At ABC, all staff and agents are employees, and we have a "Best Place to Work" program designed to improve program performance by creating the very best work environment.
  • Besides these call services, we also offer Business and Consumer Sales Leads. The ABC technology team has reverse-engineered the major search algorithms and can provide daily streams of targeted "In-Market sales leads" to your inbox or via the call center for prequalification and transfer. These are "opt-in" individuals that show “real sales intent” – which means they have been looking for insurance services and have clicked on some ad or contact form indicating their interest to be contacted.
  • We do this by coupling our technology with proprietary databases of over 280m+ US individuals, 92% of devices, and 100+ billion buying signals tracked daily. In most cases, the results are amazing.
  • To conclude this short presentation, if you need a quality partner to help you grow your inbound or outbound call effort or want to generate true-intent sales leads, please consider ABC Marketing Services. Our client testimonials attest to the wonderful experience of working with ABC and how the partnership has contributed to their business growth.
  • Please check our LinkTree - https://linktr.ee/abcmarketingservices. We are excited to hear more about your requirements. Please take a moment to schedule a quick call using the calendar link - https://calendarhero.to/meetwithGaryLumsden.