- Company Types: Recruitment firms, HR consultancies, Temp agencies
- ABC Marketing Services is a leading call center and technology company with two large centers in Belize, CA. Agents have excellent English, and Spanish is also an option.
- We offer comprehensive packages to help businesses improve customer service and generate sales or handle tech support and helpdesk in a scalable and cost-effective fashion. We provide quality multichannel voice, text, and email support, close to the US with pricing that is 40-50% off standard stateside rates. Working with ABC you can have a qualified agent working at an hourly rate that is less than the minimum wage in your area. Programs start at five to fifteen agents, contracts are month-to-month, and schedules are flexible.
- Here are 10 services that ABC provides to human resources & staffing companies to enhance profitability and customer engagement:
- **Candidate Sourcing & Resume Screening**: Streamline the recruitment process by sourcing candidates and screening resumes, ensuring only the best candidates move forward.
- **Employee Onboarding & Background Checks**: Facilitate a smooth onboarding process for new hires, including background checks and necessary documentation, to ensure compliance and readiness.
- **Payroll Processing & Benefits Administration**: Manage payroll processing and benefits administration, ensuring timely and accurate payments and compliance with regulations.
- **HR Helpdesk & Employee Support**: Provide dedicated HR helpdesk support for employee inquiries, addressing concerns related to policies, benefits, and workplace issues.
- **Lead Generation for Recruitment Services**: Implement outreach strategies to attract new clients for recruitment and staffing services, increasing business opportunities.
- **Feedback Collection & Employee Surveys**: Conduct employee surveys to gather feedback and assess job satisfaction, helping to improve workplace culture and retention.
- **Compliance & Regulatory Support**: Assist in ensuring compliance with labor laws and regulations, helping firms avoid penalties and maintain ethical standards.
- **Training and Development Programs**: Offer training resources for staff development, ensuring employees are equipped with the skills needed for success.
- **Performance Management Support**: Provide support in managing employee performance reviews and evaluations, fostering a culture of feedback and growth.
- **Multilingual Support**: Offer services in multiple languages to cater to diverse workforces, ensuring effective communication and accessibility for non-English speaking employees.
- These services can significantly enhance operational efficiency, improve client relationships, and ultimately lead to increased profitability for human resources and staffing companies.
- Fifteen percent of our staff are dedicated managers, supervisors, analysts, recruiters, and trainers. Agent attrition is low and most clients have worked with us for over three years with great results. At ABC, all staff and agents are employees, and we have a "Best Place to Work" program designed to improve program performance by creating the very best work environment.
- Besides these call services, we also offer Business and Consumer Sales Leads. The ABC technology team has reverse-engineered the major search algorithms and can provide daily streams of targeted "In-Market sales leads" to your inbox or via the call center for prequalification and transfer. These are "opt-in" individuals that show “real sales intent” – which means they have been looking for staffing services and have clicked on some ad or contact form indicating their interest to be contacted.
- We do this by coupling our technology with proprietary databases of over 280m+ US individuals, 92% of devices, and 100+ billion buying signals tracked daily. In most cases, the results are amazing.
- To conclude this short presentation, if you need a quality partner to help you grow your inbound or outbound call effort or want to generate true-intent sales leads, please consider ABC Marketing Services. Our client testimonials attest to the wonderful experience of working with ABC and how the partnership has contributed to their business growth.
- Please check our LinkTree - https://linktr.ee/abcmarketingservices. We are excited to hear more about your requirements. Please take a moment to schedule a quick call using the calendar link - https://calendarhero.to/meetwithGaryLumsden.