HEALTHCARE MEDICAL SERVICES

  • Company Types: Hospitals, Private clinics, medical equipment suppliers.
  • ABC Marketing Services is a leading call center and technology company with two large centers in Belize, CA. Agents have excellent English, and Spanish is also an option.
  • We offer comprehensive packages to help businesses improve customer service and generate sales or handle tech support and helpdesk in a scalable and cost-effective fashion. We provide quality multichannel voice, text, and email support, close to the US with pricing that is 40-50% off standard stateside rates. Working with ABC you can have a qualified agent working at an hourly rate that is less than the minimum wage in your area. Programs start at five to fifteen agents, contracts are month-to-month, and schedules are flexible.
  • Here are 10 services that ABC provides to healthcare & medical services organizations to enhance profitability and customer engagement:
  • **Appointment Scheduling & Reminders**: Efficiently manage patient appointments and send reminders to reduce no-shows and optimize clinic workflows.
  • **Medical Billing & Insurance Claims**: Streamline the medical billing process and assist with insurance claims, ensuring timely payments and reducing administrative burdens.
  • **Patient Support & Follow-Ups**: Provide dedicated support for patients, conducting follow-up calls to check on recovery and satisfaction while fostering goodwill.
  • **Healthcare Provider Credentialing**: Assist with the credentialing process for healthcare providers, ensuring compliance with regulations and maintaining accurate records.
  • **Lead Generation for Services**: Implement outreach strategies to attract potential patients and inform them about available services and promotions.
  • **Customer Feedback Collection**: Gather feedback from patients through surveys and calls to improve services and address any concerns effectively.
  • **Marketing Campaign Support**: Assist in executing marketing campaigns aimed at promoting healthcare services, tracking responses, and setting up follow-up strategies for interested patients.
  • **Emergency Response Support**: Provide a dedicated line for patients to call in case of emergencies or complications, ensuring they feel supported and secure.
  • **Multilingual Support**: Offer services in multiple languages to cater to a diverse patient base, ensuring effective communication and accessibility for non-English speakers.
  • **Patient Education Resources**: Provide educational materials and resources to help patients understand their health conditions and treatment options, enhancing engagement.
  • These services can significantly enhance operational efficiency, improve client relationships, and ultimately lead to increased profitability for healthcare and medical services organizations.
  • Fifteen percent of our staff are dedicated managers, supervisors, analysts, recruiters, and trainers. Agent attrition is low and most clients have worked with us for over three years with great results. At ABC, all staff and agents are employees, and we have a "Best Place to Work" program designed to improve program performance by creating the very best work environment.
  • Besides these call services, we also offer Business and Consumer Sales Leads. The ABC technology team has reverse-engineered the major search algorithms and can provide daily streams of targeted "In-Market sales leads" to your inbox or via the call center for prequalification and transfer. These are "opt-in" individuals that show “real sales intent” – which means they have been looking for healthcare services and have clicked on some ad or contact form indicating their interest to be contacted.
  • We do this by coupling our technology with proprietary databases of over 280m+ US individuals, 92% of devices, and 100+ billion buying signals tracked daily. In most cases, the results are amazing.
  • To conclude this short presentation, if you need a quality partner to help you grow your inbound or outbound call effort or want to generate true-intent sales leads, please consider ABC Marketing Services. Our client testimonials attest to the wonderful experience of working with ABC and how the partnership has contributed to their business growth.
  • Please check our LinkTree - https://linktr.ee/abcmarketingservices. We are excited to hear more about your requirements. Please take a moment to schedule a quick call using the calendar link - https://calendarhero.to/meetwithGaryLumsden.