• Company Types: Online learning platforms, Private schools, Tutoring services.
  • Introduction: ABC Marketing Services is a leading call center and technology company with two large centers in Belize, CA. Agents have excellent English, and Spanish is also an option. We offer comprehensive packages to help businesses improve customer service and generate sales or handle tech support and helpdesk in a scalable and cost-effective fashion. We provide quality multichannel voice, text, and email support, close to the US with pricing that is 40-50% off standard stateside rates. Working with ABC you can have a qualified agent working at an hourly rate that is less than the minimum wage in your area. Programs start at five to fifteen agents, contracts are month-to-month, and schedules are flexible.

EDUCATION E LEARNING

  • Services for Education & E-Learning:
    1. Student Enrollment & Admissions Processing: Streamline the enrollment process for new students, ensuring that all applications are processed efficiently and promptly.
    2. Technical Support for E-Learning Platforms: Provide dedicated technical support to assist students and instructors with any issues related to the e-learning platform, ensuring a smooth learning experience.
    3. Course Scheduling & Instructor Coordination: Manage course schedules and coordinate with instructors to ensure that classes run smoothly and efficiently.
    4. Customer Service for Inquiries & Payments: Handle customer inquiries regarding courses, tuition payments, and other administrative matters to enhance student satisfaction.
    5. Lead Generation & Outreach Programs: Implement outreach strategies to attract prospective students and promote educational offerings, increasing enrollment numbers.
    6. Feedback Collection & Analysis: Gather feedback from students and parents through surveys to assess satisfaction and identify areas for improvement.
    7. Marketing Support for Educational Campaigns: Assist in executing marketing campaigns to promote courses and programs, reaching a broader audience effectively.
    8. Online Community Management: Facilitate online community engagement for students, providing a platform for interaction and support among peers.
    9. Training Resources for Staff: Offer training resources for administrative staff and instructors to ensure they are equipped with the necessary skills and knowledge to support students.
    10. Multilingual Support: Provide services in multiple languages to cater to a diverse student population, ensuring effective communication and accessibility for non-English speakers.
  • General Benefits: Fifteen percent of our staff are dedicated managers, supervisors, analysts, recruiters, and trainers. Agent attrition is low and most clients have worked with us for over three years with great results. At ABC, all staff and agents are employees, and we have a "Best Place to Work" program designed to improve program performance by creating the very best work environment.
  • Sales Leads: Besides these call services, we also offer Business and Consumer Sales Leads. The ABC technology team has reverse-engineered the major search algorithms and can provide daily streams of targeted "In-Market sales leads" to your inbox or via the call center for prequalification and transfer. These are "opt-in" individuals that show “real sales intent” – which means they have been looking for educational services and have clicked on some ad or contact form indicating their interest to be contacted. We do this by coupling our technology with proprietary databases of over 280m+ US individuals, 92% of devices, and 100+ billion buying signals tracked daily. In most cases, the results are amazing.
  • Call to Action: To conclude this short presentation, if you need a quality partner to help you grow your inbound or outbound call effort or want to generate true-intent sales leads, please consider ABC Marketing Services. Our client testimonials attest to the wonderful experience of working with ABC and how the partnership has contributed to their business growth. Please check our LinkTree - https://linktr.ee/abcmarketingservices. We are excited to hear more about your requirements. Please take a moment to schedule a quick call using the calendar link - https://calendarhero.to/meetwithGaryLumsden.