- Company Types: General contractors, Architecture firms, Real estate developers
- Introduction: ABC Marketing Services is a leading call center and technology company with two large centers in Belize, CA. Agents have excellent English, and Spanish is also an option. We offer comprehensive packages to help businesses improve customer service and generate sales or handle tech support and helpdesk in a scalable and cost-effective fashion. We provide quality multichannel voice, text, and email support, close to the US with pricing that is 40-50% off standard stateside rates. Working with ABC you can have a qualified agent working at an hourly rate that is less than the minimum wage in your area. Programs start at five to fifteen agents, contracts are month-to-month, and schedules are flexible.
- Services for Construction & Engineering:
- Project Scheduling & Coordination: Efficiently manage project timelines and resources to ensure that all tasks are completed on schedule, minimizing delays and enhancing productivity.
- Vendor & Supplier Management: Handle communications and relationships with vendors and suppliers, ensuring timely deliveries and quality materials to support construction projects.
- Payroll Processing & Invoice Handling: Streamline payroll processing and manage invoicing for contractors and employees, ensuring accurate payments and financial records.
- Customer Inquiries & Quote Requests: Provide prompt responses to customer inquiries and quote requests, facilitating quicker decision-making and improving client relationships.
- Lead Generation & Client Outreach: Implement targeted outreach strategies to attract potential clients and secure new contracts for construction projects.
- Compliance & Regulatory Support: Assist in managing compliance with local regulations and building codes, helping firms avoid penalties and ensure project compliance.
- Market Research & Industry Analysis: Conduct market research to identify trends and opportunities in the construction and engineering sectors, providing valuable insights for strategic planning.
- Customer Feedback Collection: Gather feedback from clients through surveys and calls to improve services and address any concerns, enhancing overall satisfaction.
- Training and Development Programs: Offer training resources for staff on best practices, safety protocols, and new technologies, ensuring a well-informed workforce.
- Multilingual Support: Provide services in multiple languages to cater to a diverse client base, ensuring effective communication and accessibility for non-English speaking clients.
- General Benefits: Fifteen percent of our staff are dedicated managers, supervisors, analysts, recruiters, and trainers. Agent attrition is low and most clients have worked with us for over three years with great results. At ABC, all staff and agents are employees, and we have a "Best Place to Work" program designed to improve program performance by creating the very best work environment.
- Sales Leads: Besides these call services, we also offer Business and Consumer Sales Leads. The ABC technology team has reverse-engineered the major search algorithms and can provide daily streams of targeted "In-Market sales leads" to your inbox or via the call center for prequalification and transfer. These are "opt-in" individuals that show “real sales intent” – which means they have been looking for a construction service and have clicked on some ad or contact form indicating their interest to be contacted. We do this by coupling our technology with proprietary databases of over 280m+ US individuals, 92% of devices, and 100+ billion buying signals tracked daily. In most cases, the results are amazing.
- Call to Action: To conclude this short presentation, if you need a quality partner to help you grow your inbound or outbound call effort or want to generate true-intent sales leads, please consider ABC Marketing Services. Our client testimonials attest to the wonderful experience of working with ABC and how the partnership has contributed to their business growth. Please check our LinkTree - https://linktr.ee/abcmarketingservices. We are excited to hear more about your requirements. Please take a moment to schedule a quick call using the calendar link - https://calendarhero.to/meetwithGaryLumsden.
