Keep Your Company Competitive and Customers Happy with Call Center Services from ABC Marketing Services

Call Center Company in Yonkers, NY

You don't have to be an all-A student from SUNY Westchester Educational Opportunity Center near Yonkers to know that exceptional customer service and effective communication are more important than ever in today's environment. With a multitude of platforms available for customer engagement, companies and industries of all kinds are feeling compelled to elevate their client support.

In fact, savvy business leaders are exploring ways to cut costs by outsourcing their inbound and outbound voice services, along with the email and chat support that are crucial to daily operations. If your company is ready to enhance customer experience, retain and grow its client base, increase brand visibility, and outpace competitors, consider collaborating with ABC Marketing Services Services to take the next step.

Call Center Company Yonkers, NY

The ABC Marketing Services Difference

For over 20 years, our call center company in Yonkers, NY has been providing innovative solutions to help you engage with your markets across the U.S., Canada, and beyond. We've successfully launched hundreds of campaigns for a number of needs, including:

  • HelpHelp Desk
  • CareCustomer Care
  • TechnicalTechnical Support
  • SurveysSurveys
  • SettingAppointment Setting
  • OutboundOutbound Sales
  • LeadLead Generation

We recognize that choosing to partner with a call center for customer care and product support is a significant commitment. We also understand how challenging it can be to transition from another call center provider. That's why, as your trusted partner, we're dedicated to guiding you through this process every step of the way.

When you collaborate with ABC Marketing Services, you gain access to a team of experts who are ready to support your customers as if they were their own. Unlike other call center companies, we offer services that are fully customized to meet the unique needs of your business. Our centers are close to the U.S., in user-friendly destinations in Mexico, Belize, El Salvador, and Brazil, where our pricing is 50% lower than standard rates, and we can handle projects in Spanish, English, Portuguese, and other languages.

The ABC Marketing Yonkers, NY

What Industries Does ABC Marketing Services Target?

If you own a business, you're probably wondering whether we serve the industry in which you work. We're proud to serve many businesses in a number of different industries, including:

The bottom line? Our key motivator is your success. Let's talk today about your business objectives. Once we understand your business and your goals, we'll help you achieve the results you want with the help of reliable call center pros. Now that you know more about ABC Marketing Services, let's take a deeper dive into the most popular call center services we provide.

Call Center Company for Appointment Setting

Could you imagine booking an appointment at Five Star Premier Residences of Yonkers in Yonkers, only for their team to make a mistake and lose the reservation you made? Chances are you'd be mad. The same goes for your company when one of your customers books an appointment, and it's lost or delayed.

We recognize how time-consuming appointment setting can be for your business. That's where ABC Marketing Services comes in. We're one of the top call center companies providing appointment-setting services in the U.S. We specialize in offering customized solutions for businesses aiming to simplify their scheduling and improve customer engagement. Our goal is to help companies like yours stay organized and concentrate on what truly counts—achieving growth and success.

ABC Marketing Customer Care Yonkers, NY

Why Hire a Call Center Company in Yonkers, NY for Appointment Setting?

Partnering with a knowledgeable call center for appointment setting can help you save time, cut costs, and minimize stress. Plus, your business can avoid expenses such as equipment, overhead, setup time, and training, all while enhancing your profits and sales.

Some additional benefits of working with ABC Marketing Services for appointment setting include:

  • Care24/7 Service
  • FocusFocus More Time on Your Business
  • CorrectCorrect Difficult Staffing Problems
  • CommunicateCommunicate with Customers Effectively
  • GrowGrow Your Company
  • MoreMore

What Industries Benefit from ABC Appointment Setting Services?

Leaders in industries like Automotive & Transportation and Agriculture & Agribusiness find appointment setting services from ABC Marketing Services to be highly effective. Our appointment setting services help improve customer service, generate sales, and provide tech support for businesses such as:

  • list-startFarm Supply Distributors
  • list-startEquipment Manufacturers
  • list-startOrganic Farms
  • list-startCar Dealerships
  • list-startTrucking & Logistics Companies
  • list-startMore

Call Center Company for Help Desk

Outsourcing your help desk allows your customer service department to operate 24 hours a day. Our call center company in Yonkers, NY can offer tier-1 technical support or serve as backup for your in-house help desk team. Simplify your support process and focus on growing your business, instead of dealing with help desk nightmares.

ABC Marketing Help Desk Yonkers, NY

What Makes ABC Marketing Services the Best Choice for Outsourced Help Desk Services?

If you're worried about the high costs and hassles of Help Desk, look no further than our call center company for help. Help desk services from ABC Marketing Services include:

01

Some of the most competitive rates and flexible pricing options available, catering to a wide variety of needs, from fully dedicated agents to shared options priced by subscriber, call, or device.

02

A strong, purpose-driven service attitude. Like we stay ready for action with extensive help desk experience, available from 12/5 to 24/7 through phone, text, email, and live chat.

03

Secure and redundant call center infrastructure.

04

Bilingual Spanish/English and Portuguese/English agents, all fully trained with extremely low attrition.

Whether you're looking to integrate chat or email into your Help Desk services or hand over your operations for a fully managed system, ABC Marketing Services can help.

What Industries Benefit from Help Desk Services from ABC Marketing Services?

Leaders in industries like E-Commerce & Retail and Education & E-Learning find outsourced help desk services from ABC Marketing Services to be highly effective. Our help desk services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startOnline Learning Platforms
  • list-startPrivate Schools
  • list-startOnline Stores
  • list-startFashion Brands
  • list-startMore

Call Center Company for Technical Support

ABC Marketing Services is a call center company known for its tech support - so much so that we offer two different tiers to accommodate our customers.

ABC Marketing Technical Support Yonkers, NY

Standard Tech Support

For Basic Tier 1 Tech Support, our agent collects your customer's information and analyzes it to identify and resolve issues using established procedures. Typically, a Tier 1 agent works under the close supervision of a senior technician from your staff. Sometimes, your tech support needs can be integrated with the PTS offerings listed below, generating revenue for your company.

ABC Marketing Surveys Yonkers, NY

Premium Tech Support (PTS)

Our all-in-one, customizable Premium Technical Support (PTS) solution offers exceptional tech support for all the connected devices and services used by your customers. There's no requirement for you to create your own offering. This comprehensive solution comes with all the necessary call center resources, software, technology, and operational expertise. You just need to promote your PTS program to your customers.

A few of the reasons why customers choose our tech support services include:

01

Market-Leading Results

We help your company achieve better customer experiences and higher ROI.

02

Problem Solving

We help you deliver superior tech support experience via immediate live support and 24/7 problem-solving skills.

03

Available Customer Protection

Bundle additional services like device protection, Internet security, online backup, and other third-party services as part of a single PTS subscription.

What Industries Benefit from Tech Support Services from ABC Marketing Services?

Leaders in industries like Energy & Utilities and Financial Services & Banking find technical support services from ABC Marketing Services to be highly effective. Our technical support services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startWater & Electric Providers
  • list-startSolar Energy Firms
  • list-startInvestment Companies
  • list-startInsurance Firms
  • list-startMore

Call Center Company for Marketing Research

Marketing research, encompassing social and opinion studies, involves the organized collection of data regarding individuals or organizations through statistical techniques and applied social science methods. This approach provides valuable insights to inform market decisions. As an integral part of any business strategy, having the right research is fundamental for sustaining your company's competitive edge - and ABC Marketing Services can help.

What Sets ABC Marketing Services Apart from Other Research Group Providers?

ABC Marketing Appointment Setting Yonkers, NY

If business growth is on the menu this year, you've got to make informed decisions, and marketing research is one of the best ways to achieve that goal. Contact ABC Marketing Services to learn more about our marketing research services.

What Industries Benefit from Marketing Research Services from ABC Marketing Services?

Leaders in industries like Hospitality & Travel and IT & Software Development find marketing research services from ABC Marketing Services to be highly effective. Our marketing research services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startHotels
  • list-startTravel Agencies
  • list-startTech Startups
  • list-startIT Consulting Firms
  • list-startMore

Call Center Company for Surveys

Conducting outbound market research and distributing customer surveys are excellent ways to gain insights into your consumers, allowing you to enhance your products or services. Relying on trial and error can be costly. Let our call center agents assist you in making informed decisions and assessing adoption rates before launching anything new.

At ABC Marketing Services, we have the capacity to create both small and large-scale surveys. Our clients frequently report the benefits of using surveys. Some of those benefits include:

Surveys hold significant power. By tapping into the insights our call center gathers from consumers, we can assist you in developing new products and services or fine-tuning your existing offerings. Ready to discover how ABC Marketing Services can support your company? Give us a shout. We'll take the time to understand your needs and provide a tailored proposal just for you.

What Industries Benefit from Surveys from ABC Marketing Services?

Leaders in industries like Insurance and Logistics & Supply Chain find surveys from ABC Marketing Services to be highly effective. Our surveys help improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startHealth Insurance Providers
  • list-startAuto Insurance Companies
  • list-startWarehousing Companies
  • list-start3PL Providers

Stay Competitive and Keep Customers Happy with Help from ABC Marketing Services

As a leading call center company in Yonkers, NY, we know that innovative, custom service is what you need to succeed. That's why, since 1996, ABC Marketing Services has led the way in providing cost-conscious yet effective call center solutions for businesses like yours. From telemarketing and help desk services to lead generation and premium tech support, we can help. We've got the tools and resources to keep your company competitive and your customers happy. Contact us today to learn more about our unique call center services

Latest News in Yonkers, NY

Yonkers, NY – Injuries Reported in Crash on Bronx River Parkway Near Yonkers Ave

Yonkers, NY (June 9, 2025) – A crash with injuries occurred early Monday morning on the northbound side of the Bronx River Parkway just south of the Yonkers Avenue exit. The incident, reported at approximately 7:43 a.m., blocked the right lane near mile marker 4.7 and caused delays during the busy morning commute.Emergency responders were dispatched to the scene and confirmed that at least one person sustained injuries in the collision. Authorities have not yet released the total number of vehicles involved or the extent ...

Yonkers, NY (June 9, 2025) – A crash with injuries occurred early Monday morning on the northbound side of the Bronx River Parkway just south of the Yonkers Avenue exit. The incident, reported at approximately 7:43 a.m., blocked the right lane near mile marker 4.7 and caused delays during the busy morning commute.

Emergency responders were dispatched to the scene and confirmed that at least one person sustained injuries in the collision. Authorities have not yet released the total number of vehicles involved or the extent of the injuries, but medical care was administered on-site. Traffic was temporarily impacted as first responders assisted victims and worked to clear the roadway.

The exact cause of the crash is still under investigation. At this time, law enforcement has not indicated whether speed, distraction, or merging traffic contributed to the incident.

Motorists traveling through the area experienced delays, but traffic has since resumed normal flow. Commuters are urged to remain cautious, especially during peak traffic hours on parkway routes.

We extend our well wishes to those injured and hope for a swift and full recovery.

Morning Parkway Crashes in Lower Westchester

The Bronx River Parkway is a vital commuter artery for Westchester County, but its narrow lanes, winding design, and heavy traffic volume make it particularly vulnerable to crashes—especially during peak travel hours. Monday morning’s crash near the Yonkers Avenue exit underscores these risks, as northbound traffic typically intensifies between 7:00 and 9:00 a.m.

Unlike wider interstate highways, parkways like the Bronx River offer limited shoulder space, abrupt entrance ramps, and short reaction windows for drivers navigating in and out of traffic. These conditions can easily lead to rear-end or side-swipe collisions, particularly in areas where congestion builds unexpectedly.

Injury crashes during morning rush hour not only affect the victims but ripple across the region’s transportation network, delaying thousands and heightening the risk of secondary incidents. It’s a reminder for drivers to remain alert, maintain safe following distances, and avoid sudden lane changes or distractions—especially on scenic but high-traffic parkways like this one.

Injured individuals may find themselves facing unexpected medical costs, lost work time, and logistical challenges. Early medical evaluation and proper documentation are essential to ensure health and legal protections are preserved.

If you or someone you love was injured in a crash on the Bronx River Parkway, Local Accident Reports is here to assist. We connect victims with trusted care providers, legal support, and recovery resources to make sure you don’t navigate this process alone. Contact us today to take the next step in securing your health and peace of mind.

Note: These posts are created solely for the use of Local Accident Reports. We have not verified the information in these posts as the information is gathered from secondary sources. If you have personal knowledge that the information contained in these posts is inaccurate, please contact Local Accident Reports immediately so we can make the necessary corrections or remove the story.

Disclaimer: We are providing this information to the general public as a resource to use in the event you or a family member are injured in a similar incident. Every effort is put forth to honor the victims of accidents, and hope the information presented helps others avoid the same type of accidents in the future. The photos depicted in these posts are not representative of the actual accident scene. Please contact Local Accident Reports at (888) 657-1460 to be connected with an attorney in your area who will answer any legal questions you may have.

Battle of the Boroughs Yonkers Ed. Break dancing Competition

Battle of the Boroughs: Yonkers EditionBrings Olympic-Level Breakin’ to Westchester County – May 24, 2025FOR IMMEDIATE RELEASELondon ReyesB-Boy Entertainment LLCYonkers, NY - The rhythm, athleticism, and raw energy of Breakin’ will ignite the floor at the Battle of the Boroughs: Yonkers Edition on Saturday, May 24, 2025, 1PM-6 PM, at the Montessori School 27, ...

Battle of the Boroughs: Yonkers Edition

Brings Olympic-Level Breakin’ to Westchester County – May 24, 2025

FOR IMMEDIATE RELEASE

London Reyes

B-Boy Entertainment LLC

Yonkers, NY - The rhythm, athleticism, and raw energy of Breakin’ will ignite the floor at the Battle of the Boroughs: Yonkers Edition on Saturday, May 24, 2025, 1PM-6 PM, at the Montessori School 27, 132 Valentine Lane, Yonkers, NY (Gymnasium)

This high-energy event features youth and adult Breakin’ (breakdancing) competitions with $3,000 in cash prizes (12-Under, 15-Under, & Adults). Dancers from Westchester County, across the five boroughs, and beyond, will display their skills in a celebration of a dance form that has earned a place on the global stage at the Paris 2024 Olympic Games.

The event will also showcase local youth performances and feature special appearances by legendary groups, including the pioneering group that performed for President Ronald Reagan’s inaugural gala in 1985, the iconic New York City Breakers led by Yonkers’ resident London Reyes. These are only a few of the legends who will be present, expect more surprise appearances and tributes throughout the day.

This fun, family-friendly event will also include vendors selling Hip Hop-inspired products, including apparel, art, and jewelry.

Event Details:What: Battle of the Boroughs Dance Competition: Yonkers EditionWhen: Saturday, May 24, 2025

Time: 1:00 PM-6:00 PMWhere: Montessori School 27, 132 Valentine Lane, Yonkers, NY (Gymnasium)Who: Open to the public - Featuring Youth & Adult DivisionsPrizes: $3,000 in total cash prizesAdmission: FREE

Members of the media are cordially invited to witness this novel event and capture the excitement firsthand. Celebrate the roots and future of Hip-Hop dance in a dynamic community event that brings generations together through movement, music, and culture.

For media inquiries, sponsorship opportunities, or general information, please contact:London Reyes event organizer

Yonkers (New York) head coach Nuryel Benitez named New York Giants Girls’ Flag COTW

The New York Giants have selected Coach Nuryel Benitez of Yonkers High School (Yonkers, NY) as the High School Flag Football Coach of the Week for Week 3 of the 2025 season.The High School Flag Football Coach of the Week Award is part of the Giants’ continuing effort to support local high school flag football programs. Each week during the high school girls flag football season, the Giants will select one area high school head coach as the Coach of the Week winner. ...

The New York Giants have selected Coach Nuryel Benitez of Yonkers High School (Yonkers, NY) as the High School Flag Football Coach of the Week for Week 3 of the 2025 season.

The High School Flag Football Coach of the Week Award is part of the Giants’ continuing effort to support local high school flag football programs. Each week during the high school girls flag football season, the Giants will select one area high school head coach as the Coach of the Week winner. The selection is based on the coach’s continuing commitment towards promoting youth football, developing motivated student-athletes and contributing overall to their community.

In recognition of Coach Benitez’s selection as Coach of the Week, a $2,000 check from The Giants Foundation will be given to the Yonkers High School girls flag football program. Benitez will also receive a certificate of recognition signed by Giants head coach Brian Daboll and will be honored at a recognition ceremony after the season and at a 2025 Giants preseason home game.

Coach Benitez is a Yonkers native and now serves as a physical education teacher in the Yonkers Public School District. As the head coach of the Bulldogs’ girls flag football program, Benitez’s team is made up of girls from all 8 high schools in Yonkers. After leading the girls flag football team to a 10—6 record in their inaugural season, the Bulldogs just earned their first win of the season against the Arlington Admirals in a 13-12 victory.

In addition to serving as a physical education teacher and the high school girls flag football coach, Benitez also serves as an assistant coach for the Yonkers Brave tackle program which he played in growing up and was named the “Yonkers Brave Player of the Year” in 2019. Benitez is known for his work ethic, adaptability and academic excellence which he now instills in his athletes both in the game of tackle and girls flag football.

“Coach Benitez has played an instrumental role in shaping the success and spirit of the Yonkers Girls Flag Football team in Section 1. In Spring 2023 Yonkers began to offer Varsity Girls Flag Football as one of their Spring Athletic offerings. Coach Benitez started as a volunteer coach for that season and was elevated as their Head Coach in 2024. As his first year as head coach, he had eighty-five students register to tryout, with over sixty percent never playing a high school sport.

” Additionally, he led the team to a 10-6 regular season record during his first year. Under his leadership, the team has consistently demonstrated growth, resilience, and sportsmanship both on and off the field. His efforts have not only elevated the team’s performance but have also fostered a sense of community and empowerment among our student athletes,” said James Hoffman, Athletic Director for Yonkers Public Schools.

Best Internet Providers in Yonkers, New York

After testing and reviewing each broadband service available in the area, our CNET experts have picked Verizon Fios as the best internet service provider in Yonkers, New York. This is because of its variety of plans, strong customer satisfaction ratings, local fiber coverage and the ability to lock in plans without price hikes for at least 3...

After testing and reviewing each broadband service available in the area, our CNET experts have picked Verizon Fios as the best internet service provider in Yonkers, New York. This is because of its variety of plans, strong customer satisfaction ratings, local fiber coverage and the ability to lock in plans without price hikes for at least 3-5 years. There are also other bonus offers and perks for new customers, such as gift cards and streaming subscriptions.

Another service provider worth considering is Optimum. It offers fiber and cable internet services and if you're fine with spending more than the average for fiber, has the overall fastest options with speeds up to 8,000Mbps. For those seeking more affordable options, however, Optimum provides 300Mbps for $40 per month. Verizon Fios offers a similar plan, but for $50 unless you're an eligible mobile customer, which reduces the price to $35 with Auto Pay discounts.

For residents who feel that neither Verizon Fios nor Optimum is efficient, there are fixed wireless options like T-Mobile Home Internet or Verizon 5G Home Internet. Verizon 5G has faster maximum speeds and a cheaper starting price, but T-Mobile is ultimately more available within the Yonkers area.

Source: CNET analysis of provider data.

Source: CNET analysis of provider data.

How to find internet deals and promotions in Yonkers

The best internet deals and top promotions in Yonkers depend on what discounts are available during that time. Most deals are short-lived, but we look frequently for the latest offers.

Yonkers internet providers, such as Verizon Fios and Optimum may run gift card or streaming service promotions for new customers. Others, including Verizon 5G Home Internet, run the same standard pricing and deals year-round.

For a more extensive list of promos, check out our guide on the best internet deals.

Source: CNET analysis of provider data.

What’s a good internet speed?

Most internet connection plans can now handle basic productivity and communication tasks. If you're looking for an internet plan that can accommodate videoconferencing, streaming video or gaming, you'll have a better experience with a more robust connection. Here's an overview of the recommended minimum download speeds for various applications, according to the FCC. Note that these are only guidelines -- and that internet speed, service and performance vary by connection type, provider and address.

For more information, refer to our guide on how much internet speed you really need.

How CNET chose the best internet providers in Yonkers

Internet service providers are numerous and regional. Unlike the latest smartphone, laptop, router or kitchen tool, it’s impractical to personally test every ISP in a given city. So what’s our approach? We start by researching the pricing, availability and speed information, drawing on our own historical ISP data, the provider sites and mapping information from the Federal Communications Commission at FCC.gov.

But it doesn’t end there. We go to the FCC’s website to check our data and ensure we consider every ISP that provides service in an area. We also input local addresses on provider websites to find specific options for residents. We look at sources, including the American Customer Satisfaction Index and J.D. Power, to evaluate how happy customers are with an ISP’s service. ISP plans and prices are subject to frequent changes; all information provided is accurate as of publication.

Once we have this localized information, we ask three main questions:

While the answers to those questions are often layered and complex, the providers who come closest to “yes” on all three are the ones we recommend. When selecting the cheapest internet service, we look for the plans with the lowest monthly fee, though we also factor in things like price increases, equipment fees and contracts. Choosing the fastest internet service is relatively straightforward. We look at advertised upload and download speeds and consider real-world speed data from sources like Ookla and FCC reports. (Disclosure: Ookla is owned by the same parent company as CNET, Ziff Davis.)

Disclaimer:

This website publishes news articles that contain copyrighted material whose use has not been specifically authorized by the copyright owner. The non-commercial use of these news articles for the purposes of local news reporting constitutes "Fair Use" of the copyrighted materials as provided for in Section 107 of the US Copyright Law.

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ABC Marketing Outbound Sales Yonkers, NY