Call Center Company in West Valley City, UT
You don't have to be an all-A student from Salt Lake Community College near West Valley City to know that exceptional customer service and effective communication are more important than ever in today's environment. With a multitude of platforms available for customer engagement, companies and industries of all kinds are feeling compelled to elevate their client support.
In fact, savvy business leaders are exploring ways to cut costs by outsourcing their inbound and outbound voice services, along with the email and chat support that are crucial to daily operations. If your company is ready to enhance customer experience, retain and grow its client base, increase brand visibility, and outpace competitors, consider collaborating with ABC Marketing Services Services to take the next step.

Years of Experience

- Call Center Company in West Valley City, UT
- The ABC Marketing Services Difference
- Call Center Company for Appointment Setting
- What Services Does ABC Marketing Services Provide for These Industries?
- Call Center Company for Help Desk
- What Services Does ABC Marketing Services Provide for These Industries?
- Call Center Company for Technical Support
- What Services Does ABC Marketing Services Provide for These Industries?
- Call Center Company for Marketing Research
- What Industries Benefit from Marketing Research Services from ABC Marketing Services?
- Call Center Company for Surveys
- Stay Competitive and Keep Customers Happy with Help from ABC Marketing Services
The ABC Marketing Services Difference
For over 20 years, our call center company in West Valley City, UT has been providing innovative solutions to help you engage with your markets across the U.S., Canada, and beyond. We've successfully launched hundreds of campaigns for a number of needs, including:
Help Desk
Customer Care
Technical Support
Surveys
Appointment Setting
Outbound Sales
Lead Generation
We recognize that choosing to partner with a call center for customer care and product support is a significant commitment. We also understand how challenging it can be to transition from another call center provider. That's why, as your trusted partner, we're dedicated to guiding you through this process every step of the way.
When you collaborate with ABC Marketing Services, you gain access to a team of experts who are ready to support your customers as if they were their own. Unlike other call center companies, we offer services that are fully customized to meet the unique needs of your business. Our centers are close to the U.S., in user-friendly destinations in Mexico, Belize, El Salvador, and Brazil, where our pricing is 50% lower than standard rates, and we can handle projects in Spanish, English, Portuguese, and other languages.

What Industries Does ABC Marketing Services Target?
If you own a business, you're probably wondering whether we serve the industry in which you work. We're proud to serve many businesses in a number of different industries, including:
Travel Industry
Medical Industry
Mortgage Industry
Banking Industry
Software Industry
Doctors Offices
Dentist Offices
Retail Stores
More
The bottom line? Our key motivator is your success. Let's talk today about your business objectives. Once we understand your business and your goals, we'll help you achieve the results you want with the help of reliable call center pros. Now that you know more about ABC Marketing Services, let's take a deeper dive into the most popular call center services we provide.
Call Center Company for Appointment Setting
Could you imagine booking an appointment at Tradition Assisted Living in West Valley City, only for their team to make a mistake and lose the reservation you made? Chances are you'd be mad. The same goes for your company when one of your customers books an appointment, and it's lost or delayed.
We recognize how time-consuming appointment setting can be for your business. That's where ABC Marketing Services comes in. We're one of the top call center companies providing appointment-setting services in the U.S. We specialize in offering customized solutions for businesses aiming to simplify their scheduling and improve customer engagement. Our goal is to help companies like yours stay organized and concentrate on what truly counts—achieving growth and success.

Why Hire a Call Center Company in West Valley City, UT for Appointment Setting?
Partnering with a knowledgeable call center for appointment setting can help you save time, cut costs, and minimize stress. Plus, your business can avoid expenses such as equipment, overhead, setup time, and training, all while enhancing your profits and sales.
Some additional benefits of working with ABC Marketing Services for appointment setting include:
24/7 Service
Focus More Time on Your Business
Correct Difficult Staffing Problems
Communicate with Customers Effectively
Grow Your Company
More
What Industries Benefit from ABC Appointment Setting Services?
Leaders in industries like Automotive & Transportation and Agriculture & Agribusiness find appointment setting services from ABC Marketing Services to be highly effective. Our appointment setting services help improve customer service, generate sales, and provide tech support for businesses such as:
Farm Supply Distributors
Equipment Manufacturers
Organic Farms
Car Dealerships
Trucking & Logistics Companies
More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Automotive & Transportation and Agriculture & Agribusiness.
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Business Services & Consulting and Construction & Engineering.
Call Center Company for Help Desk
Outsourcing your help desk allows your customer service department to operate 24 hours a day. Our call center company in West Valley City, UT can offer tier-1 technical support or serve as backup for your in-house help desk team. Simplify your support process and focus on growing your business, instead of dealing with help desk nightmares.

What Makes ABC Marketing Services the Best Choice for Outsourced Help Desk Services?
If you're worried about the high costs and hassles of Help Desk, look no further than our call center company for help. Help desk services from ABC Marketing Services include:
Some of the most competitive rates and flexible pricing options available, catering to a wide variety of needs, from fully dedicated agents to shared options priced by subscriber, call, or device.
A strong, purpose-driven service attitude. Like we stay ready for action with extensive help desk experience, available from 12/5 to 24/7 through phone, text, email, and live chat.
Secure and redundant call center infrastructure.
Bilingual Spanish/English and Portuguese/English agents, all fully trained with extremely low attrition.
Whether you're looking to integrate chat or email into your Help Desk services or hand over your operations for a fully managed system, ABC Marketing Services can help.
What Industries Benefit from Help Desk Services from ABC Marketing Services?
Leaders in industries like E-Commerce & Retail and Education & E-Learning find outsourced help desk services from ABC Marketing Services to be highly effective. Our help desk services improve customer service, generate sales, and provide support for businesses and organizations like:
Online Learning Platforms
Private Schools
Online Stores
Fashion Brands
More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Education & E-Learning E-Commerce and Retail.
Call Center Company for Technical Support
ABC Marketing Services is a call center company known for its tech support - so much so that we offer two different tiers to accommodate our customers.

Standard Tech Support
For Basic Tier 1 Tech Support, our agent collects your customer's information and analyzes it to identify and resolve issues using established procedures. Typically, a Tier 1 agent works under the close supervision of a senior technician from your staff. Sometimes, your tech support needs can be integrated with the PTS offerings listed below, generating revenue for your company.

Premium Tech Support (PTS)
Our all-in-one, customizable Premium Technical Support (PTS) solution offers exceptional tech support for all the connected devices and services used by your customers. There's no requirement for you to create your own offering. This comprehensive solution comes with all the necessary call center resources, software, technology, and operational expertise. You just need to promote your PTS program to your customers.
A few of the reasons why customers choose our tech support services include:
Market-Leading Results
We help your company achieve better customer experiences and higher ROI.
Problem Solving
We help you deliver superior tech support experience via immediate live support and 24/7 problem-solving skills.
Available Customer Protection
Bundle additional services like device protection, Internet security, online backup, and other third-party services as part of a single PTS subscription.
What Industries Benefit from Tech Support Services from ABC Marketing Services?
Leaders in industries like Energy & Utilities and Financial Services & Banking find technical support services from ABC Marketing Services to be highly effective. Our technical support services improve customer service, generate sales, and provide support for businesses and organizations like:
Water & Electric Providers
Solar Energy Firms
Investment Companies
Insurance Firms
More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Government & Public Sector and Healthcare & Medical.
Call Center Company for Marketing Research
Marketing research, encompassing social and opinion studies, involves the organized collection of data regarding individuals or organizations through statistical techniques and applied social science methods. This approach provides valuable insights to inform market decisions. As an integral part of any business strategy, having the right research is fundamental for sustaining your company's competitive edge - and ABC Marketing Services can help.
What Sets ABC Marketing Services Apart from Other Research Group Providers?

If business growth is on the menu this year, you've got to make informed decisions, and marketing research is one of the best ways to achieve that goal. Contact ABC Marketing Services to learn more about our marketing research services.
What Industries Benefit from Marketing Research Services from ABC Marketing Services?
Leaders in industries like Hospitality & Travel and IT & Software Development find marketing research services from ABC Marketing Services to be highly effective. Our marketing research services improve customer service, generate sales, and provide support for businesses and organizations like:
Hotels
Travel Agencies
Tech Startups
IT Consulting Firms
More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Hospitality & Travel and IT & Software Development.
Call Center Company for Surveys
Conducting outbound market research and distributing customer surveys are excellent ways to gain insights into your consumers, allowing you to enhance your products or services. Relying on trial and error can be costly. Let our call center agents assist you in making informed decisions and assessing adoption rates before launching anything new.
At ABC Marketing Services, we have the capacity to create both small and large-scale surveys. Our clients frequently report the benefits of using surveys. Some of those benefits include:
Surveys hold significant power. By tapping into the insights our call center gathers from consumers, we can assist you in developing new products and services or fine-tuning your existing offerings. Ready to discover how ABC Marketing Services can support your company? Give us a shout. We'll take the time to understand your needs and provide a tailored proposal just for you.
What Industries Benefit from Surveys from ABC Marketing Services?
Leaders in industries like Insurance and Logistics & Supply Chain find surveys from ABC Marketing Services to be highly effective. Our surveys help improve customer service, generate sales, and provide support for businesses and organizations like:
Health Insurance Providers
Auto Insurance Companies
Warehousing Companies
3PL Providers
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Hospitality & Travel and IT & Software Development.
Stay Competitive and Keep Customers Happy with Help from ABC Marketing Services
As a leading call center company in West Valley City, UT, we know that innovative, custom service is what you need to succeed. That's why, since 1996, ABC Marketing Services has led the way in providing cost-conscious yet effective call center solutions for businesses like yours. From telemarketing and help desk services to lead generation and premium tech support, we can help. We've got the tools and resources to keep your company competitive and your customers happy. Contact us today to learn more about our unique call center services
Latest News in West Valley City, UT
Bout Time Pub & Grub Announces: Herriman and Layton Locations to Become Independent Entities
PRUndergroundhttps://www.prunderground.com/bout-time-pub-grub-announces-herriman-and-layton-locations-to-become-independent-entities/00352343/
Industry: Food & DrinkBluffdale, UT (PRUnderground) April 22nd, 2025Bout Time Pub & Grub, a beloved name in Utah’s sports bar scene, is pleased to announce a strategic transition for its Herriman and Layton locations. These establishments will rebrand and operate independently, marking a new chapter for both the Utah locations.This decision underscores Bout Time Pub & Grub’s commitment to ...
Industry: Food & Drink
Bluffdale, UT (PRUnderground) April 22nd, 2025
Bout Time Pub & Grub, a beloved name in Utah’s sports bar scene, is pleased to announce a strategic transition for its Herriman and Layton locations. These establishments will rebrand and operate independently, marking a new chapter for both the Utah locations.
This decision underscores Bout Time Pub & Grub’s commitment to fostering growth and innovation within its network. The Bout Time Bluffdale, West Jordan and Ogden locations are nearby and excited to serve those customers no longer able to patronize Herriman and Layton locations.
Customers can continue to enjoy the signature Bout Time experience at our other Utah locations, including:
For a comprehensive list of our locations and their details, please bouttimepub.com
We extend our heartfelt gratitude to our patrons for their continued support and enthusiasm. As Bout Time Pub & Grub evolves, we remain dedicated to delivering exceptional food, drinks, and sports entertainment across our venues.
About Bout Time Pub & Grub
Founded by a group of friends with a shared vision, Bout Time Pub & Grub has become a staple in the community, offering freshly prepared food, a wide selection of beverages, and an unparalleled sports viewing experience in a welcoming atmosphere. With locations across Utah and Colorado, Bout Time continues to be the go-to destination for sports enthusiasts and food lovers alike
About Elle Marketing and Events
Elle Marketing and Events is a full-service boutique marketing, branding, and event company. Our team of experts tells the story behind your business through powerful copywriting, beautiful images, strong branding, creative design, social media, videography, photography, and strategic events
3 men arrested, charged in West Valley undercover drug sting
Collin Leonardhttps://www.ksl.com/article/51288670/3-men-arrested-charged-in-west-valley-undercover-drug-sting
KEY TAKEAWAYSSALT LAKE CITY — Three Central and South American men were indicted Wednesday on federal charges after being arrested in an undercover drug sting in March.Diego Armando Campos-Fallas, 19, of Costa Rica; Hugo Eduardo Miraba-Franco, 20, of Ecuador; and Jose Enrique Zuniga-Diaz, 19, of, Honduras, are charged with possession of fentanyl with intent to distribute. Campos-Fallas is charged with five counts of distribution of fentanyl, and Miraba-Franco is charged with two counts of the same.On March 19, the ...
KEY TAKEAWAYS
SALT LAKE CITY — Three Central and South American men were indicted Wednesday on federal charges after being arrested in an undercover drug sting in March.
Diego Armando Campos-Fallas, 19, of Costa Rica; Hugo Eduardo Miraba-Franco, 20, of Ecuador; and Jose Enrique Zuniga-Diaz, 19, of, Honduras, are charged with possession of fentanyl with intent to distribute. Campos-Fallas is charged with five counts of distribution of fentanyl, and Miraba-Franco is charged with two counts of the same.
On March 19, the complaint says agents from the Drug Enforcement Administration and the Bureau of Alcohol, Tobacco, Firearms and Explosives coordinated an undercover operation, using a confidential informant to purchase 5,000 fentanyl pills from Campos-Fallas.
The informant and an undercover officer went to meet Campos-Fallas at his apartment near the intersection of Redwood Road and 4100 South in West Valley City. Campos-Fallas, driven by Miraba-Franco, met the two in the parking lot, got into their car with around 5,000 fentanyl pills and was arrested, alongside the driver, according to charging documents.
Warrants were served on the men's car and an apartment they share with Zuniga-Diaz, according to court documents, turning up 9,000 fentanyl pills, 102.2 grams of marijuana, and 1125.3 grams of THC cartridges.
In total, law enforcement say they recovered 831 grams of fentanyl from the apartment and 609.5 grams from the meet and Campos-Fallas' vehicle — over 3 pounds, charges allege.
In post-arrest interviews, investigators say Miraba-Franco "admitted to being aware of (Campos-Fallas') intentions to sell fentanyl and to driving (Campos-Fallas) on prior transactions wherein firearms and fentanyl pills were sold during this investigation," according to court documents.
Zuniga-Diaz told agents he placed between 500 and 1,000 fentanyl pills, separated into three baggies, into an inner pocket of his coat at the request of Campos-Fallas, the complaint says.
The men made an initial appearance in federal court on Thursday.
The Key Takeaways for this article were generated with the assistance of large language models and reviewed by our editorial team. The article, itself, is solely human-written.
U West Valley: The University of Utah’s vision for societal impact
utah.eduhttps://attheu.utah.edu/facultystaff/u-west-valley-the-university-of-utahs-vision-for-societal-impact/
Since 2021, the University of Utah has been deeply engaged in a game-changing initiative in West Valley City—a partnership that reimagines how universities can work hand-in-hand with communities to create meaningful, sustainable change. Unlike traditional outreach programs, U West Valley has been co-designed with local residents and community leaders to address the area’s most pressing challenges in health care, education, and economic opportunity.A transformational ...
Since 2021, the University of Utah has been deeply engaged in a game-changing initiative in West Valley City—a partnership that reimagines how universities can work hand-in-hand with communities to create meaningful, sustainable change. Unlike traditional outreach programs, U West Valley has been co-designed with local residents and community leaders to address the area’s most pressing challenges in health care, education, and economic opportunity.
A transformational $75 million gift from the George S. and Dolores Doré Eccles Foundation marks a major milestone as the university prepares to break ground on the new hospital and health campus later this summer. With this progress, we’re expanding our focus, inviting departments across campus to develop complementary initiatives that will help achieve the broader goals of this presidential priority project.
Working closely with West Valley stakeholders, the university has identified seven key priority areas where faculty and staff expertise can make a significant difference:
If you are interested in developing a partnership aligned with these priorities, please fill out this form, and we will follow up with you.
West Valley: Promise and opportunity
“What I like most about West Valley is it is a place where the American Dream happens,” explains University of Utah President Taylor Randall. “You see many cultures… entrepreneurs… the American Dream in action.”
Despite its vibrant spirit of entrepreneurship and cultural diversity, West Valley faces significant challenges. Health outcomes in West Valley lag behind neighboring communities, and economic opportunities remain limited for many residents. This unique combination of community potential and opportunity makes West Valley the ideal community for the University’s first “presidential societal impact initiative.”
A holistic approach
While the soon-to-break-ground health campus represents a critical component of this initiative, the vision extends far beyond traditional health care. As one of only nine public institutions nationwide with an academic medical center fully integrated with its main campus, the University of Utah brings a rare combination of resources to address interconnected issues.
“We’ve invested tens of thousands of hours integrating, interviewing, and working with the local community in West Valley,” shares President Randall. The result is an approach to health care that will also address underlying community concerns and priorities.
For example, when a patient is experiencing legal issues in addition to complex health conditions, this comprehensive approach may include training Community Health Workers to also serve as legal advocates. These specially trained workers can help patients by providing limited scope legal help to a community resident experiencing housing instability or provide guidance on medical debt.
This holistic approach demonstrates how the University of Utah’s resources create unique value, bringing together health care professionals, educators, legal experts, and community members to develop integrated solutions.
Reimagining education
Through extensive community engagement, University of Utah has identified key barriers that prevent West Valley residents from accessing higher education. Many residents face the challenge of balancing family responsibilities with their educational goals and are unable to attend traditional classes due to work commitments.
In response, the university has developed innovative educational pathways that offer:
Proxima Careers, a B-corporation incubated at the University of Utah, has already placed graduates into health care jobs within the university’s system.
Economic growth
The West Valley project is expected to create approximately 2,000 new jobs, but the economic vision extends far beyond employment figures. We are currently exploring the creation of a community investment trust and other wealth-building opportunities. Looking ahead ten years, university leadership anticipates:
Breaking down institutional silos
Perhaps the most transformative aspect of the initiative is how it’s changing the university itself by breaking down traditional divides between health care and education.
“What’s exciting to me is to sit in meetings with people from our health care campus and our educationally focused campus and you start to see the magic happen,” notes President Randall. “It’s creativity at its best. It is innovation at its best, and I think ultimately impact at its best.”
Join this transformative vision
The success of this initiative depends on engagement from across the University of Utah community. You can also:
University of Utah Launches U West Valley Initiative in West Valley City to Spur Health, Education, and Economic Growth
Lila Warnerhttps://hoodline.com/2025/03/university-of-utah-launches-u-west-valley-initiative-in-west-valley-city-to-spur-health-education-and-economic-growth/
The University of Utah's ambitious societal impact initiative, U West Valley, is set to create waves of change in West Valley City, with a focus on improving health outcomes, education, and economic opportunity. According to ATtheU, the university has been working hand-in-hand with the community since 2021 to co-design a partnership that responds to the pressing challenges faced by residents....
The University of Utah's ambitious societal impact initiative, U West Valley, is set to create waves of change in West Valley City, with a focus on improving health outcomes, education, and economic opportunity. According to ATtheU, the university has been working hand-in-hand with the community since 2021 to co-design a partnership that responds to the pressing challenges faced by residents.
Thanks to a hefty $75 million donation from the George S. and Dolores Doré Eccles Foundation, the university is prepping to break ground on a new hospital and health campus. Alongside this development, efforts are encouraging departments across the university to create projects that support the initiative's broader goals. The initiative zeroes in on seven critical areas, including health and wellbeing, education and workforce development, and economic and community development, to name a few.
University of Utah President Taylor Randall has highlighted West Valley's entrepreneurial spirit and cultural diversity. Yet, he acknowledges the area's health and economic disparities. "What I like most about West Valley is it is a place where the American Dream happens," President Randall said, as per ATtheU. "You see many cultures... entrepreneurs... the American Dream in action."
The university's novel approach integrates health care with educational and economic initiatives, for instance, by overlapping legal and health services. President Randall detailed the comprehensive approach that includes training community health workers to also serve as legal advocates, "We’ve invested tens of thousands of hours integrating, interviewing, and working with the local community in West Valley," President Randall said, as obtained by ATtheU.
In terms of education, the University of Utah has identified key barriers preventing West Valley residents from higher education and has put forth innovative solutions like certification programs and flexible scheduling. A testament to the university's commitment to redefining career pathways, Proxima Careers, a B-corporation incubated at the university, has already placed graduates in health care roles within its systems.
With a vision to boost the local economy, the initiative projects the creation of around 2,000 new jobs and is exploring avenues for community wealth-building, like a community investment trust. In a decade, university leaders foresee notable improvements in health outcomes, educational attainment, and household income for West Valley residents.
Mumford & Sons to play West Valley City
Gephardt Daily Staff -https://gephardtdaily.com/local/mumford-sons-to-play-west-valley-city/
WEST VALLEY CITY, Utah, March 29, 2025 (Gephardt Daily) — Mumford & Sons has added a Utah stop to its upcoming amphitheater tour for Rushmere, its fifth album.The British folk-rock band will play Utah Credit Union Amphithea...
WEST VALLEY CITY, Utah, March 29, 2025 (Gephardt Daily) — Mumford & Sons has added a Utah stop to its upcoming amphitheater tour for Rushmere, its fifth album.
The British folk-rock band will play Utah Credit Union Amphitheatre on June 14. Good Neighbours will perform as special guest.
Artist presale tickets go on sale at 10 a.m. Thursday, April 3 through the band’s website, mumfordandsons.com.
Mumford & Sons has partnered with PLUS1 to support War Child. A dollar from every ticket sold will help War Child to protect, educate, and stand up for the rights of children affected by war. https://www.warchild.org.uk/
Sample the album’s title track below:
Mumford & Sons is made up of Marcus Mumford, Ben Lovett, and Ted Dwane.
The band’s U.K. arena tour this autumn sold out in under two hours, with two additional shows in Newcastle and Leeds added this week to meet fan demand, the event news release says. Through four albums, Mumford & Sons has accumulated various awards for its work, notably two BRIT Awards, and two Grammy Awards.
“A distinctively Mumford & Sons sound has since influenced and inspired recent artists to find huge success in their own right. You’d be hard pressed to find too many acts that follow a similar career trajectory,” the release says.
“Since the band’s last album release, they’ve explored solo passions and reconnected with friends and past collaborators. During a particularly prolific run of recent songwriting inspiration, it’s led them back to the magic of where it all started for them in a leafy suburb of London.”
Hear Good Neighbours in the link below.
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Service Areas
- Call Center Company in West Valley City, UT
- The ABC Marketing Services Difference
- Call Center Company for Cold Calling
- Call Center Company for Appointment Setting
- Call Center Company for Outbound Calls
- Call Center Company for Collections
- Call Center Company for Help Desk
- Call Center Company for Technical Support
- Call Center Company for Customer Support
- Call Center Company for Marketing Research
- Call Center Company for Surveys
