Call Center Company in Tuscaloosa, AL
You don't have to be an all-A student from The University of Alabama near Tuscaloosa to know that exceptional customer service and effective communication are more important than ever in today's environment. With a multitude of platforms available for customer engagement, companies and industries of all kinds are feeling compelled to elevate their client support.
In fact, savvy business leaders are exploring ways to cut costs by outsourcing their inbound and outbound voice services, along with the email and chat support that are crucial to daily operations. If your company is ready to enhance customer experience, retain and grow its client base, increase brand visibility, and outpace competitors, consider collaborating with ABC Marketing Services Services to take the next step.

Years of Experience

- Call Center Company in Tuscaloosa, AL
- The ABC Marketing Services Difference
- Call Center Company for Appointment Setting
- What Services Does ABC Marketing Services Provide for These Industries?
- Call Center Company for Help Desk
- What Services Does ABC Marketing Services Provide for These Industries?
- Call Center Company for Technical Support
- What Services Does ABC Marketing Services Provide for These Industries?
- Call Center Company for Marketing Research
- What Industries Benefit from Marketing Research Services from ABC Marketing Services?
- Call Center Company for Surveys
- Stay Competitive and Keep Customers Happy with Help from ABC Marketing Services
The ABC Marketing Services Difference
For over 20 years, our call center company in Tuscaloosa, AL has been providing innovative solutions to help you engage with your markets across the U.S., Canada, and beyond. We've successfully launched hundreds of campaigns for a number of needs, including:
Help Desk
Customer Care
Technical Support
Surveys
Appointment Setting
Outbound Sales
Lead Generation
We recognize that choosing to partner with a call center for customer care and product support is a significant commitment. We also understand how challenging it can be to transition from another call center provider. That's why, as your trusted partner, we're dedicated to guiding you through this process every step of the way.
When you collaborate with ABC Marketing Services, you gain access to a team of experts who are ready to support your customers as if they were their own. Unlike other call center companies, we offer services that are fully customized to meet the unique needs of your business. Our centers are close to the U.S., in user-friendly destinations in Mexico, Belize, El Salvador, and Brazil, where our pricing is 50% lower than standard rates, and we can handle projects in Spanish, English, Portuguese, and other languages.

What Industries Does ABC Marketing Services Target?
If you own a business, you're probably wondering whether we serve the industry in which you work. We're proud to serve many businesses in a number of different industries, including:
Travel Industry
Medical Industry
Mortgage Industry
Banking Industry
Software Industry
Doctors Offices
Dentist Offices
Retail Stores
More
The bottom line? Our key motivator is your success. Let's talk today about your business objectives. Once we understand your business and your goals, we'll help you achieve the results you want with the help of reliable call center pros. Now that you know more about ABC Marketing Services, let's take a deeper dive into the most popular call center services we provide.
Call Center Company for Appointment Setting
Could you imagine booking an appointment at Regency Retirement Village of Tuscaloosa in Tuscaloosa, only for their team to make a mistake and lose the reservation you made? Chances are you'd be mad. The same goes for your company when one of your customers books an appointment, and it's lost or delayed.
We recognize how time-consuming appointment setting can be for your business. That's where ABC Marketing Services comes in. We're one of the top call center companies providing appointment-setting services in the U.S. We specialize in offering customized solutions for businesses aiming to simplify their scheduling and improve customer engagement. Our goal is to help companies like yours stay organized and concentrate on what truly counts—achieving growth and success.

Why Hire a Call Center Company in Tuscaloosa, AL for Appointment Setting?
Partnering with a knowledgeable call center for appointment setting can help you save time, cut costs, and minimize stress. Plus, your business can avoid expenses such as equipment, overhead, setup time, and training, all while enhancing your profits and sales.
Some additional benefits of working with ABC Marketing Services for appointment setting include:
24/7 Service
Focus More Time on Your Business
Correct Difficult Staffing Problems
Communicate with Customers Effectively
Grow Your Company
More
What Industries Benefit from ABC Appointment Setting Services?
Leaders in industries like Automotive & Transportation and Agriculture & Agribusiness find appointment setting services from ABC Marketing Services to be highly effective. Our appointment setting services help improve customer service, generate sales, and provide tech support for businesses such as:
Farm Supply Distributors
Equipment Manufacturers
Organic Farms
Car Dealerships
Trucking & Logistics Companies
More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Automotive & Transportation and Agriculture & Agribusiness.
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Business Services & Consulting and Construction & Engineering.
Call Center Company for Help Desk
Outsourcing your help desk allows your customer service department to operate 24 hours a day. Our call center company in Tuscaloosa, AL can offer tier-1 technical support or serve as backup for your in-house help desk team. Simplify your support process and focus on growing your business, instead of dealing with help desk nightmares.

What Makes ABC Marketing Services the Best Choice for Outsourced Help Desk Services?
If you're worried about the high costs and hassles of Help Desk, look no further than our call center company for help. Help desk services from ABC Marketing Services include:
Some of the most competitive rates and flexible pricing options available, catering to a wide variety of needs, from fully dedicated agents to shared options priced by subscriber, call, or device.
A strong, purpose-driven service attitude. Like we stay ready for action with extensive help desk experience, available from 12/5 to 24/7 through phone, text, email, and live chat.
Secure and redundant call center infrastructure.
Bilingual Spanish/English and Portuguese/English agents, all fully trained with extremely low attrition.
Whether you're looking to integrate chat or email into your Help Desk services or hand over your operations for a fully managed system, ABC Marketing Services can help.
What Industries Benefit from Help Desk Services from ABC Marketing Services?
Leaders in industries like E-Commerce & Retail and Education & E-Learning find outsourced help desk services from ABC Marketing Services to be highly effective. Our help desk services improve customer service, generate sales, and provide support for businesses and organizations like:
Online Learning Platforms
Private Schools
Online Stores
Fashion Brands
More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Education & E-Learning E-Commerce and Retail.
Call Center Company for Technical Support
ABC Marketing Services is a call center company known for its tech support - so much so that we offer two different tiers to accommodate our customers.

Standard Tech Support
For Basic Tier 1 Tech Support, our agent collects your customer's information and analyzes it to identify and resolve issues using established procedures. Typically, a Tier 1 agent works under the close supervision of a senior technician from your staff. Sometimes, your tech support needs can be integrated with the PTS offerings listed below, generating revenue for your company.

Premium Tech Support (PTS)
Our all-in-one, customizable Premium Technical Support (PTS) solution offers exceptional tech support for all the connected devices and services used by your customers. There's no requirement for you to create your own offering. This comprehensive solution comes with all the necessary call center resources, software, technology, and operational expertise. You just need to promote your PTS program to your customers.
A few of the reasons why customers choose our tech support services include:
Market-Leading Results
We help your company achieve better customer experiences and higher ROI.
Problem Solving
We help you deliver superior tech support experience via immediate live support and 24/7 problem-solving skills.
Available Customer Protection
Bundle additional services like device protection, Internet security, online backup, and other third-party services as part of a single PTS subscription.
What Industries Benefit from Tech Support Services from ABC Marketing Services?
Leaders in industries like Energy & Utilities and Financial Services & Banking find technical support services from ABC Marketing Services to be highly effective. Our technical support services improve customer service, generate sales, and provide support for businesses and organizations like:
Water & Electric Providers
Solar Energy Firms
Investment Companies
Insurance Firms
More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Government & Public Sector and Healthcare & Medical.
Call Center Company for Marketing Research
Marketing research, encompassing social and opinion studies, involves the organized collection of data regarding individuals or organizations through statistical techniques and applied social science methods. This approach provides valuable insights to inform market decisions. As an integral part of any business strategy, having the right research is fundamental for sustaining your company's competitive edge - and ABC Marketing Services can help.
What Sets ABC Marketing Services Apart from Other Research Group Providers?

If business growth is on the menu this year, you've got to make informed decisions, and marketing research is one of the best ways to achieve that goal. Contact ABC Marketing Services to learn more about our marketing research services.
What Industries Benefit from Marketing Research Services from ABC Marketing Services?
Leaders in industries like Hospitality & Travel and IT & Software Development find marketing research services from ABC Marketing Services to be highly effective. Our marketing research services improve customer service, generate sales, and provide support for businesses and organizations like:
Hotels
Travel Agencies
Tech Startups
IT Consulting Firms
More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Hospitality & Travel and IT & Software Development.
Call Center Company for Surveys
Conducting outbound market research and distributing customer surveys are excellent ways to gain insights into your consumers, allowing you to enhance your products or services. Relying on trial and error can be costly. Let our call center agents assist you in making informed decisions and assessing adoption rates before launching anything new.
At ABC Marketing Services, we have the capacity to create both small and large-scale surveys. Our clients frequently report the benefits of using surveys. Some of those benefits include:
Surveys hold significant power. By tapping into the insights our call center gathers from consumers, we can assist you in developing new products and services or fine-tuning your existing offerings. Ready to discover how ABC Marketing Services can support your company? Give us a shout. We'll take the time to understand your needs and provide a tailored proposal just for you.
What Industries Benefit from Surveys from ABC Marketing Services?
Leaders in industries like Insurance and Logistics & Supply Chain find surveys from ABC Marketing Services to be highly effective. Our surveys help improve customer service, generate sales, and provide support for businesses and organizations like:
Health Insurance Providers
Auto Insurance Companies
Warehousing Companies
3PL Providers
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Hospitality & Travel and IT & Software Development.
Stay Competitive and Keep Customers Happy with Help from ABC Marketing Services
As a leading call center company in Tuscaloosa, AL, we know that innovative, custom service is what you need to succeed. That's why, since 1996, ABC Marketing Services has led the way in providing cost-conscious yet effective call center solutions for businesses like yours. From telemarketing and help desk services to lead generation and premium tech support, we can help. We've got the tools and resources to keep your company competitive and your customers happy. Contact us today to learn more about our unique call center services
Latest News in Tuscaloosa, AL
???? Vigilante Social Media Trend + Remains Found In Tuscaloosa County
Ryan Phillipshttps://patch.com/alabama/tuscaloosa/vigilante-social-media-trend-remains-found-tuscaloosa-county
Good morning, neighbors! Let's get you all caught up on this sunny Thursday morning.First, a look at today's weather: Sun mixing with clouds; nice. High: 78 | Low: 48 ???????? Patch Shout Out ????Our Shout Out for this Thursday morning goes to Shelton State sophomore center Julie Nekolna, who was named to the 2025 NJCAA Division I First-Team All-American team.???? Thanks to our sponsors ????Our mission to bring quality, independent journalism to Tuscaloosa would n...
Good morning, neighbors! Let's get you all caught up on this sunny Thursday morning.
First, a look at today's weather: Sun mixing with clouds; nice. High: 78 | Low: 48 ????
???? Patch Shout Out ????
Our Shout Out for this Thursday morning goes to Shelton State sophomore center Julie Nekolna, who was named to the 2025 NJCAA Division I First-Team All-American team.
???? Thanks to our sponsors ????
Our mission to bring quality, independent journalism to Tuscaloosa would not be possible without the support of our friends at DCH Health System, Regus Office Centre, United Way of West Alabama, Strange Brew Coffeehouse, Right Space Commercial and BankFirst. Interested in becoming a local Tuscaloosa Patch sponsor? Please email me at [email protected].
???? Here are the top 5 stories today in Tuscaloosa
Now you're in the loop about what's happening today. Thanks for reading, and see you in your inbox next time! And if you like what you're reading, invite a friend to Patch AM!
Find out what's happening in Tuscaloosafor free with the latest updates from Patch.
- RP
???? Help make Patch AM better
???? Tuition Going Up At UA + Synergy Center Opens In Northport
Ryan Phillipshttps://patch.com/alabama/tuscaloosa/tuition-going-ua-synergy-center-opens-northport
Good morning, neighbors! Let's get you up to speed on everything going around town.In today's Daily, we have these stories and more ...First, a look at today's weather: Decreasing clouds and cool . High: 59 | Low: 42 ???????? Patch Shout Out ????Our Shout Out for this Monday morning goes to the Alabama gymnastics team for claiming a top-two regional finish in Tuscaloosa to earn its second consecutive ticket to the NCAA Championships Semifinals. ...
Good morning, neighbors! Let's get you up to speed on everything going around town.
In today's Daily, we have these stories and more ...
First, a look at today's weather: Decreasing clouds and cool . High: 59 | Low: 42 ????
???? Patch Shout Out ????
Our Shout Out for this Monday morning goes to the Alabama gymnastics team for claiming a top-two regional finish in Tuscaloosa to earn its second consecutive ticket to the NCAA Championships Semifinals. (More)
???? Thanks to our sponsors ????
Our mission to bring quality, independent journalism to Tuscaloosa would not be possible without the support of our friends at DCH Health System, Regus Office Centre, United Way of West Alabama, Strange Brew Coffeehouse, Right Space Commercial and BankFirst. Interested in becoming a local Tuscaloosa Patch sponsor? Please email me at [email protected].
Find out what's happening in Tuscaloosafor free with the latest updates from Patch.
???? Here are the top 5 stories today in Tuscaloosa
???? Today In T-Town ????
Now you're in the loop about what's happening today. Thanks for reading, and see you in your inbox next time! And if you like what you're reading, invite a friend to Patch AM!
- RP
???? Help make Patch AM better
Alabama Advances to Sunday’s NCAA Tuscaloosa Regional Final
Alabama Athleticshttps://rolltide.com/news/2025/4/4/gymnastics-alabama-advances-to-sundays-ncaa-tuscaloosa-regional-final
TUSCALOOSA, Ala. – The No. 11 seed Alabama gymnastics program used a 197.275 team score to advance to Sunday's Tuscaloosa Regional Final, alongside the No. 6 seed Cal Golden Bears who scored a 197.550.The Crimson Tide's showing was highlighted by an electric, session-leading 49.600 rotation score on the floor exercise as four different gymnasts hit 9.900-or-better to close the first of two sessions of the day.Three UA gymnasts led all scorers in the first session (...
TUSCALOOSA, Ala. – The No. 11 seed Alabama gymnastics program used a 197.275 team score to advance to Sunday's Tuscaloosa Regional Final, alongside the No. 6 seed Cal Golden Bears who scored a 197.550.
The Crimson Tide's showing was highlighted by an electric, session-leading 49.600 rotation score on the floor exercise as four different gymnasts hit 9.900-or-better to close the first of two sessions of the day.
Three UA gymnasts led all scorers in the first session (Corinne Bunagan – 9.900, VT; Gabby Gladieux and Lilly Hudson – 9.950, FX), while another trio of UA student-athletes earned the second-highest score of the afternoon (Ryan Fuller and Chloe LaCoursiere – 9.900, UB; Jamison Sears – 9.925, FX).
With the top-two finish in session I, Alabama advances to Sunday's Regional Final, which will also include Cal and the top two teams from Friday's night session. The top two teams from Sunday's meet, which will begin at 5:02 p.m. CT and be televised on ESPN+, will advance to the NCAA Gymnastics National Championships Semifinals in Fort Worth, Texas.
Alabama Head Coach Ashley Johnston Said
"We are incredibly excited to check that meet off our list. The first day you compete in this tournament is always a pressure cooker of an environment. A theme for us as a team has been progress, not perfection. It's one of our values that if you believe in having a growth mindset, you don't go out to compete to be perfect. You go out there to make progress, moment by moment, tweak by tweak and performance by performance, you find a way to create momentum, whether that's your routine or through the energy and the team culture that's alongside of you. I feel like our team did an incredible job of that.
"The crowd was invested. They were cheering for us and were all in. I feel like this team really put the exclamation mark on a really good night. I think we have so much more to bring to the table for Sunday, so we're going to stay focused on celebrating that was a great moment, a great day. Now it's all about how we get those tenths in recovery in our mindset, and how do we find that edge moving into Sunday where we're just a couple tenths away from being with the top teams in the country. So, we're excited about what our group is capable of and ready to get back to work."
Team Stats
How it Happened
Vault
Uneven Bars
Balance Beam
Floor Exercise
Alabama Gymnastics Shines on Floor to Advance to NCAA Regional Final
Katie Windhamhttps://www.si.com/college/alabama/all-things-bama/alabama-gymnastics-shines-on-floor-to-advance-to-ncaa-regional-final-01jr14zecszq
TUSCALOOSA, Ala.— Alabama gymnastics got to experience the bonus of its homefield advantage with its final rotation on the floor exercise during Friday's NCAA Regional meet.The Coleman Coliseum rallied behind the crowd as the Crimson Tide put up the highest event total of the afternoon for any of the four teams competing with a 49.600 on the floor exercise to secure a spot in the regional final."It's always a pressure cooker of an environment, but really a theme for us as a team has been progress, not perfection,&quo...
TUSCALOOSA, Ala.— Alabama gymnastics got to experience the bonus of its homefield advantage with its final rotation on the floor exercise during Friday's NCAA Regional meet.
The Coleman Coliseum rallied behind the crowd as the Crimson Tide put up the highest event total of the afternoon for any of the four teams competing with a 49.600 on the floor exercise to secure a spot in the regional final.
"It's always a pressure cooker of an environment, but really a theme for us as a team has been progress, not perfection," Alabama head coach Ashley Johnston said after the meet. "It's one of our values that I really believe in having a growth mindset that you don't go out to compete to be perfect, you go out there to make progress moment by moment, tweak by tweak, performance by performance... I feel like our team did an incredible job of that tonight."
The 49.600 was Alabama's second highest floor total of the season as the Crimson Tide rolls into the Sweet 16.
No. 11 Alabama finished in second place with a 197.275 behind a 197.550 from No. 6 Cal. The Crimson Tide and Golden Bears advance to Sunday's regional final and will find out its two opponents after Friday's evening session.
North Carolina and Iowa are eliminated from the NCAA Tournament after finishing in third and fourth place respectively with a 196.250 and 196.000.
Alabama earned four scores of 9.9 or higher on floor capped by 9.95s from Lilly Hudson and Gabby Gladieux. This marked the 12th time this season that Gladieux has scored a 9.9 or higher on floor. She is ranked fifth nationally on the event.
"That's who we are on floor," Hudson said. "That's normal for us. I think just ending our day like that was a confidence boost and gives us that momentum we need going into Sunday. I'm really proud of ending like that."
The Crimson Tide got off to a bit of a slow start with a 49.150 on vault. Corinne Bunagan was the only Alabama gymnast to stick her landing on the event. But the Crimson Tide got stronger as the meet went along.
Chloe LaCoursiere and Ryan Fuller were the highlights of the uneven bars rotation for the Crimson Tide, both scoring 9.9s. Shania Adams did fall in the anchor spot on balance beam, but Alabama already had five hit routines record, which allowed the Crimson Tide to drop the fall.
Cal had the lead from the first rotation on and never relinquished it.
The evening session with No. 3 Florida, No. 14 Oregon State, NC State and Clemson will be Friday at 7 p.m. The regional final will be Sunday at 5 p.m.
"I feel like this team really put the exclamation mark on a really good night, and I think we have so much more to bring to the table for Sunday at the same time," Johnston said. "We're gonna stay focused on celebrating. That was a great moment, a great day. And now it's all about how do we get those tenths in recovery, in our mindset, and how do we find that edge moving into Sunday where we're just a couple tenths away from being one of the top teams in the country."
This story will be updated with quotes and video.
Read more on BamaCentral:
What Mo Dioubate said about hitting transfer portal after Elite Eight run with Alabama basketball
Emilee Smarrhttps://www.tuscaloosanews.com/story/sports/college/sec/2025/04/04/mo-dioubate-is-second-name-from-alabama-basketball-to-hit-transfer-portal-naas-cunningham/82888469007/
Alabama basketball forward Mouhamed Dioubate is going portaling.The sophomore entered his name in the transfer portal on Fr...
Alabama basketball forward Mouhamed Dioubate is going portaling.
The sophomore entered his name in the transfer portal on Friday afternoon, per On3's Pete Nakos. Dioubate marks the second Crimson Tide player from the 2024-25 Elite Eight run to make moves to leave Tuscaloosa, following redshirt freshman Naas Cunningham, who hit the portal on Monday.
After Alabama's loss to Duke in Newark, Dioubate told the Tuscaloosa News that he was in search of a starting spot.
"I know what I deserve," Dioubate said.
Mo Dioubate enters name in transfer portal after Elite Eight run with Alabama basketball
Dioubate never saw a start in his two seasons at Alabama, but contributed even more critical minutes for the Crimson Tide after his rookie year.
Averaging 16 minutes per game in 37 appearances, Dioubate averaged 7.2 points, 5.9 rebounds and 1.1 assists per game while shooting 61.7% from the floor.
In an Instagram post, Dioubate wrote a message to "Crimson Tide Nation."
"I would like to thank Coach Oats and the rest of the coaching staff, all the supporting staff and the University of Alabama as a whole for extending me the opportunity to be a part of a great run and experience during my time here. Thanks to everyone that showed me love and support during my time at Alabama," Dioubate said.
"With that being said, I have decided to enter the transfer portal."
Emilee Smarr covers Alabama basketball and Crimson Tide athletics for the Tuscaloosa News. She can be reached via email at [email protected].
This article was updated to add quotes from Mouhamed Dioubate.
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Service Areas
- Call Center Company in Tuscaloosa, AL
- The ABC Marketing Services Difference
- Call Center Company for Cold Calling
- Call Center Company for Appointment Setting
- Call Center Company for Outbound Calls
- Call Center Company for Collections
- Call Center Company for Help Desk
- Call Center Company for Technical Support
- Call Center Company for Customer Support
- Call Center Company for Marketing Research
- Call Center Company for Surveys
