Let's Talk 1-866-552-3118Call Center Company in Topeka, KS
You don't have to be an all-A student from Rasmussen University Topeka near Topeka to know that exceptional customer service and effective communication are more important than ever in today's environment. With a multitude of platforms available for customer engagement, companies and industries of all kinds are feeling compelled to elevate their client support.
In fact, savvy business leaders are exploring ways to cut costs by outsourcing their inbound and outbound voice services, along with the email and chat support that are crucial to daily operations. If your company is ready to enhance customer experience, retain and grow its client base, increase brand visibility, and outpace competitors, consider collaborating with ABC Marketing Services Services to take the next step.
Years of Experience
- Call Center Company in Topeka, KS
- The ABC Marketing Services Difference
- Call Center Company for Appointment Setting
- What Services Does ABC Marketing Services Provide for These Industries?
- Call Center Company for Help Desk
- What Services Does ABC Marketing Services Provide for These Industries?
- Call Center Company for Technical Support
- What Services Does ABC Marketing Services Provide for These Industries?
- Call Center Company for Marketing Research
- What Industries Benefit from Marketing Research Services from ABC Marketing Services?
- Call Center Company for Surveys
- Stay Competitive and Keep Customers Happy with Help from ABC Marketing Services
The ABC Marketing Services Difference
For over 20 years, our call center company in Topeka, KS has been providing innovative solutions to help you engage with your markets across the U.S., Canada, and beyond. We've successfully launched hundreds of campaigns for a number of needs, including:
Help Desk
Customer Care
Technical Support
Surveys
Appointment Setting
Outbound Sales
Lead Generation
We recognize that choosing to partner with a call center for customer care and product support is a significant commitment. We also understand how challenging it can be to transition from another call center provider. That's why, as your trusted partner, we're dedicated to guiding you through this process every step of the way.
When you collaborate with ABC Marketing Services, you gain access to a team of experts who are ready to support your customers as if they were their own. Unlike other call center companies, we offer services that are fully customized to meet the unique needs of your business. Our centers are close to the U.S., in user-friendly destinations in Mexico, Belize, El Salvador, and Brazil, where our pricing is 50% lower than standard rates, and we can handle projects in Spanish, English, Portuguese, and other languages.
What Industries Does ABC Marketing Services Target?
If you own a business, you're probably wondering whether we serve the industry in which you work. We're proud to serve many businesses in a number of different industries, including:
Agriculture & Agribusiness- Automotive & Transportation
- Business Services & Consulting
- Construction & Engineering
- E-Commerce & Retail
- Education & E-Learning
- Energy & Utilities
- Financial Services & Banking
- Government & Public Sector
- Healthcare & Medical Services
- Hospitality & Travel
- Human Resources & Staffing
- Information Technology (IT) & Software Development
- Insurance
- Legal & Law Firms
- Logistics & Supply Chain
- Manufacturing & Industrial
- Marketing & Advertising
- Media & Entertainment
- Nonprofit & Charitable Organizations
- Real Estate & Property Management
- Security & Surveillance
- Telecommunications
- Waste Management & Environmental Services
- Plastic surgery clinics
The bottom line? Our key motivator is your success. Let's talk today about your business objectives. Once we understand your business and your goals, we'll help you achieve the results you want with the help of reliable call center pros. Now that you know more about ABC Marketing Services, let's take a deeper dive into the most popular call center services we provide.
Call Center Company for Appointment Setting
Could you imagine booking an appointment at Homestead Assisted Living Memory Care of Topeka in Topeka, only for their team to make a mistake and lose the reservation you made? Chances are you'd be mad. The same goes for your company when one of your customers books an appointment, and it's lost or delayed.
We recognize how time-consuming appointment setting can be for your business. That's where ABC Marketing Services comes in. We're one of the top call center companies providing appointment-setting services in the U.S. We specialize in offering customized solutions for businesses aiming to simplify their scheduling and improve customer engagement. Our goal is to help companies like yours stay organized and concentrate on what truly counts—achieving growth and success.
Why Hire a Call Center Company in Topeka, KS for Appointment Setting?
Partnering with a knowledgeable call center for appointment setting can help you save time, cut costs, and minimize stress. Plus, your business can avoid expenses such as equipment, overhead, setup time, and training, all while enhancing your profits and sales.
Some additional benefits of working with ABC Marketing Services for appointment setting include:
- 24/7 Service
Focus More Time on Your Business
Correct Difficult Staffing Problems
Communicate with Customers Effectively
Grow Your Company
More
What Industries Benefit from ABC Appointment Setting Services?
Leaders in industries like Automotive & Transportation and Agriculture & Agribusiness find appointment setting services from ABC Marketing Services to be highly effective. Our appointment setting services help improve customer service, generate sales, and provide tech support for businesses such as:
Farm Supply Distributors- Equipment Manufacturers
- Organic Farms
- Car Dealerships
- Trucking & Logistics Companies
- More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Automotive & Transportation and Agriculture & Agribusiness.
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Business Services & Consulting and Construction & Engineering.
Call Center Company for Help Desk
Outsourcing your help desk allows your customer service department to operate 24 hours a day. Our call center company in Topeka, KS can offer tier-1 technical support or serve as backup for your in-house help desk team. Simplify your support process and focus on growing your business, instead of dealing with help desk nightmares.
What Makes ABC Marketing Services the Best Choice for Outsourced Help Desk Services?
If you're worried about the high costs and hassles of Help Desk, look no further than our call center company for help. Help desk services from ABC Marketing Services include:
Some of the most competitive rates and flexible pricing options available, catering to a wide variety of needs, from fully dedicated agents to shared options priced by subscriber, call, or device.
A strong, purpose-driven service attitude. Like we stay ready for action with extensive help desk experience, available from 12/5 to 24/7 through phone, text, email, and live chat.
Secure and redundant call center infrastructure.
Bilingual Spanish/English and Portuguese/English agents, all fully trained with extremely low attrition.
Whether you're looking to integrate chat or email into your Help Desk services or hand over your operations for a fully managed system, ABC Marketing Services can help.
What Industries Benefit from Help Desk Services from ABC Marketing Services?
Leaders in industries like E-Commerce & Retail and Education & E-Learning find outsourced help desk services from ABC Marketing Services to be highly effective. Our help desk services improve customer service, generate sales, and provide support for businesses and organizations like:
- Online Learning Platforms
- Private Schools
- Online Stores
- Fashion Brands
- More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Education & E-Learning E-Commerce and Retail.
Call Center Company for Technical Support
ABC Marketing Services is a call center company known for its tech support - so much so that we offer two different tiers to accommodate our customers.
Standard Tech Support
For Basic Tier 1 Tech Support, our agent collects your customer's information and analyzes it to identify and resolve issues using established procedures. Typically, a Tier 1 agent works under the close supervision of a senior technician from your staff. Sometimes, your tech support needs can be integrated with the PTS offerings listed below, generating revenue for your company.
Premium Tech Support (PTS)
Our all-in-one, customizable Premium Technical Support (PTS) solution offers exceptional tech support for all the connected devices and services used by your customers. There's no requirement for you to create your own offering. This comprehensive solution comes with all the necessary call center resources, software, technology, and operational expertise. You just need to promote your PTS program to your customers.
A few of the reasons why customers choose our tech support services include:
Market-Leading Results
We help your company achieve better customer experiences and higher ROI.
Problem Solving
We help you deliver superior tech support experience via immediate live support and 24/7 problem-solving skills.
Available Customer Protection
Bundle additional services like device protection, Internet security, online backup, and other third-party services as part of a single PTS subscription.
What Industries Benefit from Tech Support Services from ABC Marketing Services?
Leaders in industries like Energy & Utilities and Financial Services & Banking find technical support services from ABC Marketing Services to be highly effective. Our technical support services improve customer service, generate sales, and provide support for businesses and organizations like:
- Water & Electric Providers
- Solar Energy Firms
- Investment Companies
- Insurance Firms
- More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Government & Public Sector and Healthcare & Medical.
Call Center Company for Marketing Research
Marketing research, encompassing social and opinion studies, involves the organized collection of data regarding individuals or organizations through statistical techniques and applied social science methods. This approach provides valuable insights to inform market decisions. As an integral part of any business strategy, having the right research is fundamental for sustaining your company's competitive edge - and ABC Marketing Services can help.
What Sets ABC Marketing Services Apart from Other Research Group Providers?
If business growth is on the menu this year, you've got to make informed decisions, and marketing research is one of the best ways to achieve that goal. Contact ABC Marketing Services to learn more about our marketing research services.
What Industries Benefit from Marketing Research Services from ABC Marketing Services?
Leaders in industries like Hospitality & Travel and IT & Software Development find marketing research services from ABC Marketing Services to be highly effective. Our marketing research services improve customer service, generate sales, and provide support for businesses and organizations like:
- Hotels
- Travel Agencies
- Tech Startups
- IT Consulting Firms
- More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Hospitality & Travel and IT & Software Development.
Call Center Company for Surveys
Conducting outbound market research and distributing customer surveys are excellent ways to gain insights into your consumers, allowing you to enhance your products or services. Relying on trial and error can be costly. Let our call center agents assist you in making informed decisions and assessing adoption rates before launching anything new.
At ABC Marketing Services, we have the capacity to create both small and large-scale surveys. Our clients frequently report the benefits of using surveys. Some of those benefits include:
Surveys hold significant power. By tapping into the insights our call center gathers from consumers, we can assist you in developing new products and services or fine-tuning your existing offerings. Ready to discover how ABC Marketing Services can support your company? Give us a shout. We'll take the time to understand your needs and provide a tailored proposal just for you.
What Industries Benefit from Surveys from ABC Marketing Services?
Leaders in industries like Insurance and Logistics & Supply Chain find surveys from ABC Marketing Services to be highly effective. Our surveys help improve customer service, generate sales, and provide support for businesses and organizations like:
- Health Insurance Providers
- Auto Insurance Companies
- Warehousing Companies
- 3PL Providers
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Hospitality & Travel and IT & Software Development.
Stay Competitive and Keep Customers Happy with Help from ABC Marketing Services
As a leading call center company in Topeka, KS, we know that innovative, custom service is what you need to succeed. That's why, since 1996, ABC Marketing Services has led the way in providing cost-conscious yet effective call center solutions for businesses like yours. From telemarketing and help desk services to lead generation and premium tech support, we can help. We've got the tools and resources to keep your company competitive and your customers happy. Contact us today to learn more about our unique call center services
Latest News in Topeka, KS
Best Internet Providers in Topeka, Kansas
Joe Supanhttps://www.cnet.com/home/internet/best-internet-providers-in-topeka-ks/
CNET recommends AT&T Fiber as the best internet provider in Topeka, Kansas. It offers fast, symmetrical upload and download speeds. This is a capability unmatched by competitors like Cox or T-Mobile Home Internet and the standout performance has also earned AT&T Fiber recognition as the top internet provider nationwide.To determin...
CNET recommends AT&T Fiber as the best internet provider in Topeka, Kansas. It offers fast, symmetrical upload and download speeds. This is a capability unmatched by competitors like Cox or T-Mobile Home Internet and the standout performance has also earned AT&T Fiber recognition as the top internet provider nationwide.
To determine the best internet service in Topeka, CNET evaluated speeds, pricing, customer service and overall value, drawing from a proprietary database built through years of research. This data was cross-checked with provider details, local availability and terms and conditions. When necessary, our team verified details directly with ISPs to ensure accuracy.
To learn more about how we review internet providers, visit our full methodology page.
Top internet providers in Topeka
Topeka residents have several good options for internet in the area. Fiber connections from AT&T are available to about half of the city, while nearly everyone has access to Cox’s cable internet. According to FCC data, an impressive 99.9% of residents have access to 250Mbps download and 25Mbps upload speeds -- well above the 87% figure for the country as a whole.
Source: CNET analysis of provider data
What other internet options are there in Topeka?
There are a few other internet providers with service in Topeka, but they all come with significant drawbacks:
Pricing info on Topeka home internet service
Internet prices in Topeka are on the high side. No plans are available for less than $50 per month (unless you bundle T-Mobile Home Internet with an eligible cellphone plan). On average, the starting price for internet in Topeka is $52 per month -- higher than Tulsa ($49) but lower than Kansas City ($53) and Wichita ($54).
Source: CNET analysis of provider data
How fast is Topeka broadband?
According to Ookla and FCC data, 45% of Topeka residents have access to gig speeds -- over 1,000Mbps download -- and 99.9% can get at least 250Mbps. That’s well above the national average of 33% for gig speeds and 87% for 250Mbps. In Topeka, AT&T Fiber and Cox offer gig speed plans, with AT&T going up to 5,000Mbps in some parts of the city. (Ookla is owned by the same parent company as CNET, Ziff Davis.)
Source: CNET analysis of provider data
What’s the final word on internet providers in Topeka?
There’s a clear No. 1 when it comes to internet in Topeka: AT&T Fiber offers the best combination of fast speeds and affordable prices. If you can’t get AT&T Fiber at your address, Cox and T-Mobile Home Internet are both worthy backups, but they both come with some significant drawbacks. Cox has complicated pricing and data caps on most plans, while T-Mobile’s speeds are more unpredictable and could slow down during peak hours.
How CNET chose the best internet providers in Topeka
Internet service providers are numerous and regional. Unlike the latest smartphone, laptop, router or kitchen tool, it's impractical to personally test every internet service provider in a given city. So what's our approach? For starters, we tap into a proprietary database of pricing, availability and speed information that draws from our own historical ISP data, partner data and mapping information from the Federal Communications Commission at FCC.gov.
Because our database is not exhaustive, we go to the FCC’s website to check the primary data for ourselves and make sure we’re considering every ISP that provides service in an area. Plans and prices also vary by location, so we input local addresses on provider websites to find the specific options available to residents. To evaluate how happy customers are with an ISP's service, we look at sources including the American Customer Satisfaction Index and J.D. Power. ISP plans and prices are subject to frequent changes; all information provided is accurate as of the time of our pre-publication fact-check.
Once we have this localized information, we ask three main questions:
While the answer to those questions is often layered and complex, the providers who come closest to “yes” on all three are the ones we recommend. To explore our process in more depth, you can visit our How we test ISPs page.
Topeka internet FAQs
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Severe Weather April 18th/19th 2002 - NWS Topeka, KS
Weather.govhttps://www.weather.gov/top/2002_AprilSevere
Severe thunderstorms rolled through central and northeast Kansas beginning in the afternoon of Thursday, April 18th, then finally exiting northeast Kansas in the morning of Friday, April 19th. The initial focusing mechanism for the thunderstorms was a dry line in central Kansas, that separated a very moist and unstable air mass to the east, and much drier air to the west. A cold front also came into play during the overnight hours, racing southeast through northeast Kansas by sunris...
| Severe thunderstorms rolled through central and northeast Kansas beginning in the afternoon of Thursday, April 18th, then finally exiting northeast Kansas in the morning of Friday, April 19th. The initial focusing mechanism for the thunderstorms was a dry line in central Kansas, that separated a very moist and unstable air mass to the east, and much drier air to the west. A cold front also came into play during the overnight hours, racing southeast through northeast Kansas by sunrise. Thunderstorms began firing along the dry line Thursday afternoon, affecting central and northeast Kansas. The National Weather Service in Topeka issued it's first Severe Thunderstorm Warning of the event at 536 PM for northern and central Dickinson county. Many more warnings followed during the evening and early morning, with the last Severe Thunderstorm Warning expiring at 530 AM for Jefferson and Douglas counties. In all, 29 county warnings were issued, 26 Severe Thunderstorm Warnings, and 3 Tornado Warnings. 25 of the 29 county warnings were verified with a report of severe weather. In all, 45 reports of severe weather were received by the Topeka office, all of which occurred within counties under warnings. During the evening on Thursday, most of the severe weather reports were of large hail of about an inch in diameter. The first report was of nickel-size hail 5 miles southeast of Solomon in Dickinson county at 544 PM. The last severe hail report was received at 755 PM one mile west of Hiawatha in Brown county. During that just over 2-hour period, 11 reports of hail were received from Dickinson county, northeast through Geary, Riley, Pottawatomie, Nemaha and Brown counties. A second round of severe thunderstorms started in the early morning hours on Friday the 19th. The first Severe Thunderstorm Warning of Friday morning was issued at 1246 AM for southern Clay county in north central Kansas. Subsequent warnings were issued for Cloud, Ottawa, Riley, Pottawatomie, and Dickinson counties. These thunderstorms produced dime-size to golf ball-size hail in several locations. Between 230 and 300 AM, the thunderstorms formed into a line of storms, and took on more of a bow echo shape as they raced east. While more reports of three-quarter to one inch hail were received, the main severe weather reports were coming in the form of damaging winds. An 82 MPH wind gust was reported in Manhattan at 304 AM, with 60 to 75 MPH wind gusts reported across Riley, Pottawatomie, Wabaunsee, Jackson, Shawnee, Jefferson and Douglas counties through the morning. The last severe thunderstorm wind was received just before 500 AM two miles northwest of Lawrence. Just below are pictures from the Topeka radar showing reflectivity and velocity images as the bow echo marched into Shawnee county. Some damage photos can be found at the bottom of this page. A complete list of severe weather reports can be found here. | ||
| This 0853Z (353 AM) shows the bow echo moving through western Wabaunsee county and approaching Shawnee county | ||
| This reflectivity image was 20 minutes later at 0913Z (413 AM). The storms were producing damage in north Topeka at this time. | ||
| This reflectivity image was 10 minutes later at 423 AM. A 59 MPH wind gust was recorded at the National Weather Service Office three minutes later at 426 AM. | ||
| This velocity image is from 408 AM. The darkest browns in the image represent winds greater than 65 knots or 75 MPH. | ||
| 10 minutes later, at 418 AM, the core of 75+ mph winds had streaked across most of north Topeka | ||
New Topeka High boys basketball coach Robbie Sanders calls it his ‘dream job’
https://www.wibw.comhttps://www.wibw.com/video/2025/04/30/new-topeka-high-boys-basketball-coach-robbie-sanders-calls-it-his-dream-job/
62°Topeka, KSHayden baseball rolls into regionals undefeatedUpdated: May 16, 2025 at 3:58 PM PDTWildcats remain undefeated...
Hayden baseball rolls into regionals undefeated
Updated: May 16, 2025 at 3:58 PM PDT
Wildcats remain undefeated
Topeka’s NiJa Canady, Raigan Kramer help college softball teams to NCAA Regionals
Updated: May 16, 2025 at 3:58 PM PDT
Topeka High and Seaman softball alums in NCAA Tournament
Silver Lake, Junction City host area league championships Thursday
Updated: May 15, 2025 at 3:58 PM PDT
Thursday league track and field championships
Shawnee Heights baseball defeats rival Seaman in regular season finale
Updated: May 13, 2025 at 8:43 PM PDT
Washburn women’s tennis falls to Nebraska Kearney in NCAA Central Regional
Updated: May 13, 2025 at 4:38 PM PDT
Manhattan relay runners carry each other to historic heights
Updated: May 12, 2025 at 8:48 PM PDT
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Topeka Zoo to host Safe Kids Day to kick off Safe Kids Month in Kansas
Joseph Robbenhttps://www.wibw.com/2025/04/28/topeka-zoo-host-safe-kids-day-kick-off-safe-kids-month-kansas/
TOPEKA, Kan. (WIBW) - Safe Kids Kansas and the Topeka Zoo are partnering to host Safe Kids Day at the Zoo at the zoo on Saturday, May 3.According to a press release from Safe Kids Kansas, Safe Kids Day at the Zoo is an annual event th...
TOPEKA, Kan. (WIBW) - Safe Kids Kansas and the Topeka Zoo are partnering to host Safe Kids Day at the Zoo at the zoo on Saturday, May 3.
According to a press release from Safe Kids Kansas, Safe Kids Day at the Zoo is an annual event that helps teach children and their grown-ups how to be safe and healthy throughout the year, with this year’s theme being “Explore the Great Outdoors.”
Governor Laura Kelley proclaimed May as Safe Kids Month in Kansas, which helps raise awareness on childhood injury prevention and encourages parents to learn practical tips on how to keep their kids safe from preventable injuries.
Safe Kids Day at the Zoo will have a temporary tattoo booth and entertainment and games courtesy of Happy Faces Entertainment, Kansas Ballet Academy, and the Topeka Cello Collective. There will also be interactive education and resources for parents, combined with a day to explore the Zoo.
More than 25 partners will host booths at the zoo, along with free bicycle helmets being available. They will be fitted to your child by trained volunteers from 9 a.m. until noon. To receive a helmet, your child must be present as helmets are available while supplies and sizes last.
A check will be presented from State Farm to Safe Kids Kansas to support bicycle safety and motor vehicle occupant protection.
Safe Kids Day at the Zoo will take place on Saturday from 9 a.m. to 3 p.m., and regular zoo admission rates apply.
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