Keep Your Company Competitive and Customers Happy with Call Center Services from ABC Marketing Services

Call Center Company in Tempe, AZ

You don't have to be an all-A student from Arizona State University Tempe Campus near Tempe to know that exceptional customer service and effective communication are more important than ever in today's environment. With a multitude of platforms available for customer engagement, companies and industries of all kinds are feeling compelled to elevate their client support.

In fact, savvy business leaders are exploring ways to cut costs by outsourcing their inbound and outbound voice services, along with the email and chat support that are crucial to daily operations. If your company is ready to enhance customer experience, retain and grow its client base, increase brand visibility, and outpace competitors, consider collaborating with ABC Marketing Services Services to take the next step.

Call Center Company Tempe, AZ

The ABC Marketing Services Difference

For over 20 years, our call center company in Tempe, AZ has been providing innovative solutions to help you engage with your markets across the U.S., Canada, and beyond. We've successfully launched hundreds of campaigns for a number of needs, including:

  • HelpHelp Desk
  • CareCustomer Care
  • TechnicalTechnical Support
  • SurveysSurveys
  • SettingAppointment Setting
  • OutboundOutbound Sales
  • LeadLead Generation

We recognize that choosing to partner with a call center for customer care and product support is a significant commitment. We also understand how challenging it can be to transition from another call center provider. That's why, as your trusted partner, we're dedicated to guiding you through this process every step of the way.

When you collaborate with ABC Marketing Services, you gain access to a team of experts who are ready to support your customers as if they were their own. Unlike other call center companies, we offer services that are fully customized to meet the unique needs of your business. Our centers are close to the U.S., in user-friendly destinations in Mexico, Belize, El Salvador, and Brazil, where our pricing is 50% lower than standard rates, and we can handle projects in Spanish, English, Portuguese, and other languages.

The ABC Marketing Tempe, AZ

What Industries Does ABC Marketing Services Target?

If you own a business, you're probably wondering whether we serve the industry in which you work. We're proud to serve many businesses in a number of different industries, including:

The bottom line? Our key motivator is your success. Let's talk today about your business objectives. Once we understand your business and your goals, we'll help you achieve the results you want with the help of reliable call center pros. Now that you know more about ABC Marketing Services, let's take a deeper dive into the most popular call center services we provide.

Call Center Company for Appointment Setting

Could you imagine booking an appointment at Inspirations of Tempe in Tempe, only for their team to make a mistake and lose the reservation you made? Chances are you'd be mad. The same goes for your company when one of your customers books an appointment, and it's lost or delayed.

We recognize how time-consuming appointment setting can be for your business. That's where ABC Marketing Services comes in. We're one of the top call center companies providing appointment-setting services in the U.S. We specialize in offering customized solutions for businesses aiming to simplify their scheduling and improve customer engagement. Our goal is to help companies like yours stay organized and concentrate on what truly counts—achieving growth and success.

ABC Marketing Customer Care Tempe, AZ

Why Hire a Call Center Company in Tempe, AZ for Appointment Setting?

Partnering with a knowledgeable call center for appointment setting can help you save time, cut costs, and minimize stress. Plus, your business can avoid expenses such as equipment, overhead, setup time, and training, all while enhancing your profits and sales.

Some additional benefits of working with ABC Marketing Services for appointment setting include:

  • Care24/7 Service
  • FocusFocus More Time on Your Business
  • CorrectCorrect Difficult Staffing Problems
  • CommunicateCommunicate with Customers Effectively
  • GrowGrow Your Company
  • MoreMore

What Industries Benefit from ABC Appointment Setting Services?

Leaders in industries like Automotive & Transportation and Agriculture & Agribusiness find appointment setting services from ABC Marketing Services to be highly effective. Our appointment setting services help improve customer service, generate sales, and provide tech support for businesses such as:

  • list-startFarm Supply Distributors
  • list-startEquipment Manufacturers
  • list-startOrganic Farms
  • list-startCar Dealerships
  • list-startTrucking & Logistics Companies
  • list-startMore

Call Center Company for Help Desk

Outsourcing your help desk allows your customer service department to operate 24 hours a day. Our call center company in Tempe, AZ can offer tier-1 technical support or serve as backup for your in-house help desk team. Simplify your support process and focus on growing your business, instead of dealing with help desk nightmares.

ABC Marketing Help Desk Tempe, AZ

What Makes ABC Marketing Services the Best Choice for Outsourced Help Desk Services?

If you're worried about the high costs and hassles of Help Desk, look no further than our call center company for help. Help desk services from ABC Marketing Services include:

01

Some of the most competitive rates and flexible pricing options available, catering to a wide variety of needs, from fully dedicated agents to shared options priced by subscriber, call, or device.

02

A strong, purpose-driven service attitude. Like we stay ready for action with extensive help desk experience, available from 12/5 to 24/7 through phone, text, email, and live chat.

03

Secure and redundant call center infrastructure.

04

Bilingual Spanish/English and Portuguese/English agents, all fully trained with extremely low attrition.

Whether you're looking to integrate chat or email into your Help Desk services or hand over your operations for a fully managed system, ABC Marketing Services can help.

What Industries Benefit from Help Desk Services from ABC Marketing Services?

Leaders in industries like E-Commerce & Retail and Education & E-Learning find outsourced help desk services from ABC Marketing Services to be highly effective. Our help desk services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startOnline Learning Platforms
  • list-startPrivate Schools
  • list-startOnline Stores
  • list-startFashion Brands
  • list-startMore

Call Center Company for Technical Support

ABC Marketing Services is a call center company known for its tech support - so much so that we offer two different tiers to accommodate our customers.

ABC Marketing Technical Support Tempe, AZ

Standard Tech Support

For Basic Tier 1 Tech Support, our agent collects your customer's information and analyzes it to identify and resolve issues using established procedures. Typically, a Tier 1 agent works under the close supervision of a senior technician from your staff. Sometimes, your tech support needs can be integrated with the PTS offerings listed below, generating revenue for your company.

ABC Marketing Surveys Tempe, AZ

Premium Tech Support (PTS)

Our all-in-one, customizable Premium Technical Support (PTS) solution offers exceptional tech support for all the connected devices and services used by your customers. There's no requirement for you to create your own offering. This comprehensive solution comes with all the necessary call center resources, software, technology, and operational expertise. You just need to promote your PTS program to your customers.

A few of the reasons why customers choose our tech support services include:

01

Market-Leading Results

We help your company achieve better customer experiences and higher ROI.

02

Problem Solving

We help you deliver superior tech support experience via immediate live support and 24/7 problem-solving skills.

03

Available Customer Protection

Bundle additional services like device protection, Internet security, online backup, and other third-party services as part of a single PTS subscription.

What Industries Benefit from Tech Support Services from ABC Marketing Services?

Leaders in industries like Energy & Utilities and Financial Services & Banking find technical support services from ABC Marketing Services to be highly effective. Our technical support services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startWater & Electric Providers
  • list-startSolar Energy Firms
  • list-startInvestment Companies
  • list-startInsurance Firms
  • list-startMore

Call Center Company for Marketing Research

Marketing research, encompassing social and opinion studies, involves the organized collection of data regarding individuals or organizations through statistical techniques and applied social science methods. This approach provides valuable insights to inform market decisions. As an integral part of any business strategy, having the right research is fundamental for sustaining your company's competitive edge - and ABC Marketing Services can help.

What Sets ABC Marketing Services Apart from Other Research Group Providers?

ABC Marketing Appointment Setting Tempe, AZ

If business growth is on the menu this year, you've got to make informed decisions, and marketing research is one of the best ways to achieve that goal. Contact ABC Marketing Services to learn more about our marketing research services.

What Industries Benefit from Marketing Research Services from ABC Marketing Services?

Leaders in industries like Hospitality & Travel and IT & Software Development find marketing research services from ABC Marketing Services to be highly effective. Our marketing research services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startHotels
  • list-startTravel Agencies
  • list-startTech Startups
  • list-startIT Consulting Firms
  • list-startMore

Call Center Company for Surveys

Conducting outbound market research and distributing customer surveys are excellent ways to gain insights into your consumers, allowing you to enhance your products or services. Relying on trial and error can be costly. Let our call center agents assist you in making informed decisions and assessing adoption rates before launching anything new.

At ABC Marketing Services, we have the capacity to create both small and large-scale surveys. Our clients frequently report the benefits of using surveys. Some of those benefits include:

Surveys hold significant power. By tapping into the insights our call center gathers from consumers, we can assist you in developing new products and services or fine-tuning your existing offerings. Ready to discover how ABC Marketing Services can support your company? Give us a shout. We'll take the time to understand your needs and provide a tailored proposal just for you.

What Industries Benefit from Surveys from ABC Marketing Services?

Leaders in industries like Insurance and Logistics & Supply Chain find surveys from ABC Marketing Services to be highly effective. Our surveys help improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startHealth Insurance Providers
  • list-startAuto Insurance Companies
  • list-startWarehousing Companies
  • list-start3PL Providers

Stay Competitive and Keep Customers Happy with Help from ABC Marketing Services

As a leading call center company in Tempe, AZ, we know that innovative, custom service is what you need to succeed. That's why, since 1996, ABC Marketing Services has led the way in providing cost-conscious yet effective call center solutions for businesses like yours. From telemarketing and help desk services to lead generation and premium tech support, we can help. We've got the tools and resources to keep your company competitive and your customers happy. Contact us today to learn more about our unique call center services

Latest News in Tempe, AZ

'Brown, smelly, sad': Shuttered Tempe golf course causes problems for neighbors

Tempe's closed for good in April and the owners are working to sell to a developer and build more than 200 homes.But, FOX 10's Steve Nielsen learned while that plan is being reviewed, residents say a smelly new problem has developed.When the water stopped, the problems began.What they're saying:Follow Kathleen Ross through her backyard gate and you see what’s been troubling her."It’s dying," Kathleen said about the course and its wildlife.For years, residents have bee...

Tempe's closed for good in April and the owners are working to sell to a developer and build more than 200 homes.

But, FOX 10's Steve Nielsen learned while that plan is being reviewed, residents say a smelly new problem has developed.

When the water stopped, the problems began.

What they're saying:

Follow Kathleen Ross through her backyard gate and you see what’s been troubling her.

"It’s dying," Kathleen said about the course and its wildlife.

For years, residents have been fighting to keep the 9-hole golf course afloat.

"The pond is completely dried up," Allan Ross said.

A resident captured a video of the fish dying in the drying pond days ago. On May 27, a FOX 10 drone couldn’t find any water left.

Kathleen says the smell of the dead fish has been awful.

"Sit outside and enjoy the evening weather or our patio or the pool because of the grossness. It’s nauseating. We have to go inside," she said.

What we know:

FOX 10 didn’t hear back from the long-time owners, but they wrote an earlier this year saying they saved this course many times over the years, but it’s time for a new partner.

A developer is asking to rezone the land to build 244 homes over two to three years. It would bring in hundreds of thousands of dollars in tax revenue yearly.

"It’s going to destroy the neighborhood," Trudy Mussigman said.

She says they prefer for golfers to tee off again, but if it’s development, they want acre lots as neighbors.

"I get it you’re trying to get the most money out of your investment, but you also have to think about the 106 homes that are surrounding your land," Mussigman said.

Kathleen says she wants the water turned back on.

"Brown. Smelly. Sad. Abandoned," Kathleen said, describing her backyard view.

There’s a community meeting on June 4 and 11 at 6 p.m. at the Church of the Epiphany in Tempe. All are welcome.

Map of where the golf course is:

SHEIN brings pop-up shop to Tempe Marketplace this weekend

Whatever you think about the fast fashion issue, SHEIN is a global retail powerhouse, racking up more than $30 billion in revenue in 2023.Now, customers can get their fast fashion even faster: The company is setting up shop at Tempe Marketplace for four days, Friday through Monday, May 23 to 26.It's SHEIN's third pop-up in Arizona and second at Tempe Marketplace, says ...

Whatever you think about the fast fashion issue, SHEIN is a global retail powerhouse, racking up more than $30 billion in revenue in 2023.

Now, customers can get their fast fashion even faster: The company is setting up shop at Tempe Marketplace for four days, Friday through Monday, May 23 to 26.

It's SHEIN's third pop-up in Arizona and second at Tempe Marketplace, says SHEIN spokesperson Angela Tucciarone. "We selected the Valley as a pop-up location thanks to our strong customer base in Arizona, which ranks among SHEIN's top 20 markets nationwide. The pop-up is a way to show appreciation for the loyal Arizona community and connect directly with customers.”

The pop-up shop, which will be housed in the former Rolling Rack space directly across from Nike, will sell men's, women's and plus-size options, along with beauty, footwear, handbags, accessories and more.

“We combine sales trends, local weather, and event stats to curate a selection of items tailored to each pop-up audience," Tucciarone says.

For Tempe, that includes "fashion trends (that) are centered around comfort, color and streetwear influences. In the women's category, pastels like butter yellow, light pink and baby blue are defining the season, complemented by ruffles and flowy silhouettes. Casual streetwear continues to be a standout category, especially among SHEIN fans in Arizona," Tucciarone says. "For women, SHEIN fans in Arizona have been shopping for camouflage-printed tees, tube tops, denim shorts and leggings. For men, loose-fitting casualwear and athleisure are leading trends, with popular SHEIN picks including graphic tees, textured collared shirts and parachute pants.”

Hours are 1 to 9 p.m. on Friday, Saturday and Monday, and 11 a.m. to 6 p.m. on Sunday. Tempe Marketplace is located at 2000 E. Rio Salado Parkway, Tempe.

Tempe, AZ – Injury Crash Reported on Loop 101 SB at E Guadalupe Rd

Tempe, AZ (May 7, 2025) – Authorities responded to an injury accident late Wednesday morning on the southbound side of Loop 101 (Price Freeway) near East Guadalupe Rd in Tempe.The crash was reported around 11:27 a.m., prompting emergency units to respond to the scene. At least one individual was confirmed injured in the collision. Paramedics administered aid, though the exact number of people hurt and the extent of their injuries have not been disclosed.Traffic delays were reported in the southbound lanes as emerge...

Tempe, AZ (May 7, 2025) – Authorities responded to an injury accident late Wednesday morning on the southbound side of Loop 101 (Price Freeway) near East Guadalupe Rd in Tempe.

The crash was reported around 11:27 a.m., prompting emergency units to respond to the scene. At least one individual was confirmed injured in the collision. Paramedics administered aid, though the exact number of people hurt and the extent of their injuries have not been disclosed.

Traffic delays were reported in the southbound lanes as emergency crews worked to assist those involved and clear the scene. The Arizona Department of Public Safety and local agencies are currently investigating the cause of the crash.

Our thoughts are with the individuals injured, and we thank the responding personnel for their swift action in managing this busy highway incident.

Injury Accidents on Arizona’s Loop 101

Loop 101 is one of the Phoenix metro area's most heavily trafficked freeways, particularly in cities like Tempe where it intersects with multiple major routes. Accidents along this corridor frequently result in injury due to high speeds and dense traffic conditions.

Collisions on freeway systems like Loop 101 are commonly caused by distracted driving, unsafe lane changes, following too closely, or abrupt stops in congested conditions. Injury crashes can result in serious consequences including whiplash, back injuries, fractures, or head trauma.

For those involved in freeway crashes, quick access to emergency medical services and clear legal guidance is essential to navigating the aftermath. Recovery may include both physical rehabilitation and dealing with insurance or legal complexities.

If you or someone close to you was injured in a freeway accident like the one on Loop 101, Local Accident Reports can assist you in finding the support and resources you need. From recovery guidance to updates and connections to medical care, we are here to help. Don’t wait—reach out today to begin your path to healing.

Tempe, AZ – Accident with Injuries Reported at E Apache Blvd and S McClintock Dr

Tempe, AZ (May 2, 2025) – An injury crash occurred early Friday afternoon at the intersection of E Apache Blvd and S McClintock Dr in Tempe. The incident was reported around 12:28 p.m., with emergency response units arriving and managing the scene through approximately 12:35 p.m.Authorities confirmed that at least one person sustained injuries in the collision, though the exact number of individuals involved and the severity of injuries have not yet been released. Emergency medical teams were on-site to provide assistance...

Tempe, AZ (May 2, 2025) – An injury crash occurred early Friday afternoon at the intersection of E Apache Blvd and S McClintock Dr in Tempe. The incident was reported around 12:28 p.m., with emergency response units arriving and managing the scene through approximately 12:35 p.m.

Authorities confirmed that at least one person sustained injuries in the collision, though the exact number of individuals involved and the severity of injuries have not yet been released. Emergency medical teams were on-site to provide assistance and transport any victims in need of further care.

The intersection of E Apache Blvd and S McClintock Dr is a high-traffic zone near residential communities, retail centers, and Arizona State University, making it prone to vehicle and pedestrian interactions. The crash likely caused temporary traffic disruptions in the area while first responders worked to clear the scene and assist those involved.

The cause of the crash is under investigation by local law enforcement, and no additional details have been made public at this time.

We extend our well wishes to all who were injured and hope for a full and swift recovery.

Traffic Hazards at Busy Intersections in Tempe

Tempe’s intersection of E Apache Blvd and S McClintock Dr is a well-traveled crossroad that regularly experiences congestion due to bus routes, student traffic, and frequent turning vehicles. Injury crashes in this area often stem from improper lane changes, distracted driving, or failure to yield.

Urban crashes, especially in areas near campuses and mixed-use development, highlight the importance of heightened caution behind the wheel. Drivers are urged to stay alert, observe pedestrian crossings, and anticipate sudden stops in areas with high foot and vehicle traffic.

If you or a loved one has been injured in a crash in Tempe, Local Accident Reports can assist you in navigating the aftermath. We connect injured individuals with medical support, legal resources, and step-by-step guidance to help you recover and move forward. Contact us today to get the help you need.

Here’s where Tempe is turning on red-light, speed cameras in May

TEMPE, AZ (AZFamily) — Tempe city officials plan to turn on photo-enforcement cameras in the coming days at more than a dozen intersections as the city continues its ongoing work on road safety.“The data shows that these cameras effectively reduce crashes and serious injuries worldwide,” said Tempe Mayor Corey Woods. “Tempe residents deserve to feel safe on our roads, whether they walk, drive or bike to get where they need to go, and this program will help ensure that they can do so safely.”...

TEMPE, AZ (AZFamily) — Tempe city officials plan to turn on photo-enforcement cameras in the coming days at more than a dozen intersections as the city continues its ongoing work on road safety.

“The data shows that these cameras effectively reduce crashes and serious injuries worldwide,” said Tempe Mayor Corey Woods. “Tempe residents deserve to feel safe on our roads, whether they walk, drive or bike to get where they need to go, and this program will help ensure that they can do so safely.”

Cameras have been installed at 14 intersections throughout the city and four mobile units. They will begin capturing images on May 7, when warnings will start being issued. On June 5, any car caught speeding or running a red light will receive a civil citation with a $250 fine. Criminal charges could also apply for excessive speeds as applicable under state law.

Arizona’s Family Investigates has done a series of reports on photo enforcement and Tempe’s decision to re-start its program.

In 2020, Tempe adopted a program aimed at preventing all traffic deaths. Despite the additional resources, the city hasn’t seen major drops in the number of serious and deadly crashes. But they have made progress at a time when Tempe is growing.

“We just really need to be more intentional about how we build our infrastructure,” Ellie Volosin, a Senior Civil Engineer with the city said back in October.

It comes as Tempe is dealing with a shortage of officers.

Officials in Tempe cite a U.S. Department of Transportation study showing that photo-enforcement cameras can reduce crashes by more than 50%. A similar study commissioned by Scottsdale showed crashes fell by 65% at intersections with photo enforcement.

Tempe says it chose the intersections with the highest disparity between posted speed limits and documented speeds of vehicles driving through, those with the highest crash rates, and those with at least three serious or deadly crashes between 2018 and 2022.

“Hopefully, if it makes people see the red light and slam on the brakes then that would be a good thing,” Craig Pratt, a pedestrian said.

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