Keep Your Company Competitive and Customers Happy with Call Center Services from ABC Marketing Services

Call Center Company in Tempe, AZ

You don't have to be an all-A student from Arizona State University Tempe Campus near Tempe to know that exceptional customer service and effective communication are more important than ever in today's environment. With a multitude of platforms available for customer engagement, companies and industries of all kinds are feeling compelled to elevate their client support.

In fact, savvy business leaders are exploring ways to cut costs by outsourcing their inbound and outbound voice services, along with the email and chat support that are crucial to daily operations. If your company is ready to enhance customer experience, retain and grow its client base, increase brand visibility, and outpace competitors, consider collaborating with ABC Marketing Services Services to take the next step.

Call Center Company Tempe, AZ

The ABC Marketing Services Difference

For over 20 years, our call center company in Tempe, AZ has been providing innovative solutions to help you engage with your markets across the U.S., Canada, and beyond. We've successfully launched hundreds of campaigns for a number of needs, including:

  • HelpHelp Desk
  • CareCustomer Care
  • TechnicalTechnical Support
  • SurveysSurveys
  • SettingAppointment Setting
  • OutboundOutbound Sales
  • LeadLead Generation

We recognize that choosing to partner with a call center for customer care and product support is a significant commitment. We also understand how challenging it can be to transition from another call center provider. That's why, as your trusted partner, we're dedicated to guiding you through this process every step of the way.

When you collaborate with ABC Marketing Services, you gain access to a team of experts who are ready to support your customers as if they were their own. Unlike other call center companies, we offer services that are fully customized to meet the unique needs of your business. Our centers are close to the U.S., in user-friendly destinations in Mexico, Belize, El Salvador, and Brazil, where our pricing is 50% lower than standard rates, and we can handle projects in Spanish, English, Portuguese, and other languages.

The ABC Marketing Tempe, AZ

What Industries Does ABC Marketing Services Target?

If you own a business, you're probably wondering whether we serve the industry in which you work. We're proud to serve many businesses in a number of different industries, including:

  • TravelTravel Industry
  • MedicalMedical Industry
  • MortgageMortgage Industry
  • BankingBanking Industry
  • SoftwareSoftware Industry
  • DoctorsDoctors Offices
  • DentistDentist Offices
  • RetailRetail Stores
  • MoreMore

The bottom line? Our key motivator is your success. Let's talk today about your business objectives. Once we understand your business and your goals, we'll help you achieve the results you want with the help of reliable call center pros. Now that you know more about ABC Marketing Services, let's take a deeper dive into the most popular call center services we provide.

Call Center Company for Appointment Setting

Could you imagine booking an appointment at Inspirations of Tempe in Tempe, only for their team to make a mistake and lose the reservation you made? Chances are you'd be mad. The same goes for your company when one of your customers books an appointment, and it's lost or delayed.

We recognize how time-consuming appointment setting can be for your business. That's where ABC Marketing Services comes in. We're one of the top call center companies providing appointment-setting services in the U.S. We specialize in offering customized solutions for businesses aiming to simplify their scheduling and improve customer engagement. Our goal is to help companies like yours stay organized and concentrate on what truly counts—achieving growth and success.

ABC Marketing Customer Care Tempe, AZ

Why Hire a Call Center Company in Tempe, AZ for Appointment Setting?

Partnering with a knowledgeable call center for appointment setting can help you save time, cut costs, and minimize stress. Plus, your business can avoid expenses such as equipment, overhead, setup time, and training, all while enhancing your profits and sales.

Some additional benefits of working with ABC Marketing Services for appointment setting include:

  • Care24/7 Service
  • FocusFocus More Time on Your Business
  • CorrectCorrect Difficult Staffing Problems
  • CommunicateCommunicate with Customers Effectively
  • GrowGrow Your Company
  • MoreMore

What Industries Benefit from ABC Appointment Setting Services?

Leaders in industries like Automotive & Transportation and Agriculture & Agribusiness find appointment setting services from ABC Marketing Services to be highly effective. Our appointment setting services help improve customer service, generate sales, and provide tech support for businesses such as:

  • list-startFarm Supply Distributors
  • list-startEquipment Manufacturers
  • list-startOrganic Farms
  • list-startCar Dealerships
  • list-startTrucking & Logistics Companies
  • list-startMore

Call Center Company for Help Desk

Outsourcing your help desk allows your customer service department to operate 24 hours a day. Our call center company in Tempe, AZ can offer tier-1 technical support or serve as backup for your in-house help desk team. Simplify your support process and focus on growing your business, instead of dealing with help desk nightmares.

ABC Marketing Help Desk Tempe, AZ

What Makes ABC Marketing Services the Best Choice for Outsourced Help Desk Services?

If you're worried about the high costs and hassles of Help Desk, look no further than our call center company for help. Help desk services from ABC Marketing Services include:

01

Some of the most competitive rates and flexible pricing options available, catering to a wide variety of needs, from fully dedicated agents to shared options priced by subscriber, call, or device.

02

A strong, purpose-driven service attitude. Like we stay ready for action with extensive help desk experience, available from 12/5 to 24/7 through phone, text, email, and live chat.

03

Secure and redundant call center infrastructure.

04

Bilingual Spanish/English and Portuguese/English agents, all fully trained with extremely low attrition.

Whether you're looking to integrate chat or email into your Help Desk services or hand over your operations for a fully managed system, ABC Marketing Services can help.

What Industries Benefit from Help Desk Services from ABC Marketing Services?

Leaders in industries like E-Commerce & Retail and Education & E-Learning find outsourced help desk services from ABC Marketing Services to be highly effective. Our help desk services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startOnline Learning Platforms
  • list-startPrivate Schools
  • list-startOnline Stores
  • list-startFashion Brands
  • list-startMore

Call Center Company for Technical Support

ABC Marketing Services is a call center company known for its tech support - so much so that we offer two different tiers to accommodate our customers.

ABC Marketing Technical Support Tempe, AZ

Standard Tech Support

For Basic Tier 1 Tech Support, our agent collects your customer's information and analyzes it to identify and resolve issues using established procedures. Typically, a Tier 1 agent works under the close supervision of a senior technician from your staff. Sometimes, your tech support needs can be integrated with the PTS offerings listed below, generating revenue for your company.

ABC Marketing Surveys Tempe, AZ

Premium Tech Support (PTS)

Our all-in-one, customizable Premium Technical Support (PTS) solution offers exceptional tech support for all the connected devices and services used by your customers. There's no requirement for you to create your own offering. This comprehensive solution comes with all the necessary call center resources, software, technology, and operational expertise. You just need to promote your PTS program to your customers.

A few of the reasons why customers choose our tech support services include:

01

Market-Leading Results

We help your company achieve better customer experiences and higher ROI.

02

Problem Solving

We help you deliver superior tech support experience via immediate live support and 24/7 problem-solving skills.

03

Available Customer Protection

Bundle additional services like device protection, Internet security, online backup, and other third-party services as part of a single PTS subscription.

What Industries Benefit from Tech Support Services from ABC Marketing Services?

Leaders in industries like Energy & Utilities and Financial Services & Banking find technical support services from ABC Marketing Services to be highly effective. Our technical support services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startWater & Electric Providers
  • list-startSolar Energy Firms
  • list-startInvestment Companies
  • list-startInsurance Firms
  • list-startMore

Call Center Company for Marketing Research

Marketing research, encompassing social and opinion studies, involves the organized collection of data regarding individuals or organizations through statistical techniques and applied social science methods. This approach provides valuable insights to inform market decisions. As an integral part of any business strategy, having the right research is fundamental for sustaining your company's competitive edge - and ABC Marketing Services can help.

What Sets ABC Marketing Services Apart from Other Research Group Providers?

ABC Marketing Appointment Setting Tempe, AZ

If business growth is on the menu this year, you've got to make informed decisions, and marketing research is one of the best ways to achieve that goal. Contact ABC Marketing Services to learn more about our marketing research services.

What Industries Benefit from Marketing Research Services from ABC Marketing Services?

Leaders in industries like Hospitality & Travel and IT & Software Development find marketing research services from ABC Marketing Services to be highly effective. Our marketing research services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startHotels
  • list-startTravel Agencies
  • list-startTech Startups
  • list-startIT Consulting Firms
  • list-startMore

Call Center Company for Surveys

Conducting outbound market research and distributing customer surveys are excellent ways to gain insights into your consumers, allowing you to enhance your products or services. Relying on trial and error can be costly. Let our call center agents assist you in making informed decisions and assessing adoption rates before launching anything new.

At ABC Marketing Services, we have the capacity to create both small and large-scale surveys. Our clients frequently report the benefits of using surveys. Some of those benefits include:

Surveys hold significant power. By tapping into the insights our call center gathers from consumers, we can assist you in developing new products and services or fine-tuning your existing offerings. Ready to discover how ABC Marketing Services can support your company? Give us a shout. We'll take the time to understand your needs and provide a tailored proposal just for you.

What Industries Benefit from Surveys from ABC Marketing Services?

Leaders in industries like Insurance and Logistics & Supply Chain find surveys from ABC Marketing Services to be highly effective. Our surveys help improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startHealth Insurance Providers
  • list-startAuto Insurance Companies
  • list-startWarehousing Companies
  • list-start3PL Providers

Stay Competitive and Keep Customers Happy with Help from ABC Marketing Services

As a leading call center company in Tempe, AZ, we know that innovative, custom service is what you need to succeed. That's why, since 1996, ABC Marketing Services has led the way in providing cost-conscious yet effective call center solutions for businesses like yours. From telemarketing and help desk services to lead generation and premium tech support, we can help. We've got the tools and resources to keep your company competitive and your customers happy. Contact us today to learn more about our unique call center services

Latest News in Tempe, AZ

Sonoran live fire concept Glenrosa opens in Tempe

The highly anticipated Sonoran live fire concept, Glenrosa, opened on April 5th at Grass Clippings Rolling Hills in Tempe. Now accepting reservations, Glenrosa will be open for lunch and dinner daily. Glenros...

The highly anticipated Sonoran live fire concept, Glenrosa, opened on April 5th at Grass Clippings Rolling Hills in Tempe. Now accepting reservations, Glenrosa will be open for lunch and dinner daily. Glenrosa’s casual yet thoughtful menu puts guests in the heart of Sonora; think family-style platters with ribeye, tortillas, roasted vegetables, rice, and beans, along with tacos, salads, and salsas. These all pair with Glenrosa’s beverage program, where cocktails are made with scratch mixes and fresh squeezed juices. The overwhelming philosophy of this spot is fresh from the ground up, and that comes to life with Glenrosa’s commitment to fresh, locally sourced ingredients.

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Boasting an indoor-outdoor space with fire pits, group seating, and stunning views of the Papago Buttes, Glenrosa is a destination for food lovers as well as an all-new final amenity to Arizona’s sole lighted golf course. The custom-made live fire grill emblazoned with the Glenrosa logo is the centerpiece of the kitchen and is surrounded by hand-placed tile, creating the feeling of a Sonoran hacienda. “We wanted to create a laid-back space, where guests can share premium food and create memories with their friends and family,” says Grass Clippings Co-Founder Jake Hoselton. “Glenrosa is the celebration of people, which sits at the core of our ‘Stay Grassy’ philosophy.”

The entire design, from architecture to interiors, was brought to life by the team at AV3 Design Studio, Artie Vigil III & Cody Castelletti. The original building, constructed in the 1980s, was a modern interpretation of a traditional Hohokam village structure. For the remodel, we softened the masonry with stucco and integrated Western Territorial elements, while the architectural approach drew inspiration from Arizona’s agrarian and agricultural history. This fusion of influences reflects a deep appreciation for the Southwest, a sentiment shared by all the founders, who are natives of the region. The interior design embraces simplicity and authenticity, incorporating materials like concrete, wood, and tile—commonly seen in taquerias—alongside curated found objects and vintage furnishings sourced from thrift and antique shops across Arizona.

James Beard-nominated chef Samantha Sanz played a key role in shaping Glenrosa’s opening menu, setting the stage for a dynamic culinary experience. Now, Chef Victor Davila, previously the executive chef at Caesars, steps in to lead the kitchen, building upon her vision while bringing his own expertise and creativity to the table. True to the restaurant’s ethos, the menu is driven by fresh, local ingredients. Featuring both lunch and dinner, there is truly something for everyone. Standouts from the lunch menu include Tacos Dorados which are crispy tacos stuffed with chile Colorado beef, pickled veggies, and consume; and the Tijuana Salad with baby gem lettuce, heirloom tomatoes, chorizo bread crumbs, Manchego cheese, crunchy corn, toasted shaved almonds, and a house-made Caesar dressing. The dinner menu features many of the lunch items, with an additional “Wood Fired” section that features a 20 oz. bone-in ribeye with charred onion and roasted veggies; Pescado Zarandeado, red snapper marinated in chile Colorado, chimichurri, and charred onions; and large family platters with tomahawk steaks, whole chickens, enchiladas, and fish. Also available in the mornings until 11 will be grab-and-go breakfast items like breakfast burritos and fresh-squeezed juices like the Papago Sunrise that has orange, carrot, ginger, and turmeric.

Glenrosa’s beverage program follows the same ethos as the food. Cocktails are made with scratch mixes, house-made syrups, and of course, fresh-squeezed juices. Highlights include La Juquila, with Los Altos Tequila, fresh lime and orange juices, agave nectar, and a Tajin rim; the Aloe Margarita, with tequila, Chareau Aloe Liqueur, fresh lime juice, agave nectar, and a salt rim; and El Zacate Sucia Martini, with Roxx vodka, jalapeños, olive juice, and jalapeño olives. Plus, a wide selection of liquors including mezcal, whiskey, and tequila; draft and canned beer; seltzers; and a robust wine list.

Glenrosa is located at 1415 N. Mill Ave. at Grass Clippings Rolling Hills Golf Course. Open daily for lunch from 11 AM – 4 PM, dinner from 4 PM – 9 PM, and reverse happy hour from 9 PM – 11 PM. Grab & go breakfast items will also be available at the Glenrosa Bar from 7 AM – 11 AM. Book your reservation at www.glenrosarestaurant.com.

3 East Valley projects are being built. Here's where and what

Big-name commercial retailers are landing across the East Valley, with some set to start construction in 2025.Developers are eyeing far east Mesa as the next place for major development, including one of its largest commercial projects set to open in 2026.Tempe Marketplace will soon have a new anchor store open at the shopping hub.Residents can expect new restaurants, fitness centers and shopping options in Tempe and Mesa.Here are some recent projects that East Valley residents can expect to see wrapped up in the ...

Big-name commercial retailers are landing across the East Valley, with some set to start construction in 2025.

Developers are eyeing far east Mesa as the next place for major development, including one of its largest commercial projects set to open in 2026.

Tempe Marketplace will soon have a new anchor store open at the shopping hub.

Residents can expect new restaurants, fitness centers and shopping options in Tempe and Mesa.

Here are some recent projects that East Valley residents can expect to see wrapped up in the coming months.

Sam’s Club at Tempe Marketplace

A Sam’s Club Warehouse store that will total 154,669 square feet of retail with a fueling station on 14 acres is scheduled to open in “late 2025,” according to Sam’s Club and Tempe Marketplace announcements.

The store has already begun hiring staff and has a promotional discount on memberships available through May 31.

The store will sit on the southeast corner of the Tempe Marketplace shopping center, one of the last undeveloped sites there.

Medina Station in east Mesa

Located along Southern Avenue and Signal Butte Road in east Mesa, Medina Station consists of about 40 acres dedicated to retail and dining and 23 acres for apartment housing.

Dick’s Sporting Goods and Target will anchor the project. Medina Station is 70% pre-leased with the remaining lots under negotiations, according to developer SimonCRE.

Avalon Ranch along the Gilbert and Mesa border

A 14-acre commercial center bordering Mesa and Gilbert in the southeast Valley aims to bring a fitness center and dining options to the area.

The project, dubbed Avalon Ranch, plans to bring an EOS Fitness Center, an Aldi grocery store, a McDonald's, a 7-Eleven convenience store, a Taco Bell and a Valvoline.

It’s located along Power and Elliot roads in Mesa.

A tenant for the seventh lot at the property has yet to be announced.

Like this story? Get more East Valley news straight into your email inbox by signing up for our free weekly East Valley Newsletter, which comes out on Wednesdays.

Reporter Maritza Dominguez covers Mesa, Gilbert and Queen Creek and can be reached at [email protected] or 480-271-0646. Follow her on X, formerly Twitter: @maritzacdom.

For 20 years Arizona had 1 IKEA. Now there will be 3. What to know

Until recently, IKEA had one store in metro Phoenix: the one in Tempe. But, just like that, soon there will be three.Swedish furniture and home goods giant IKEA announced plans to open a third Valley location, this one in Phoenix, on May 7, the same day it opened a new-look IKEA in Scottsdale.The store, which will be a smaller format than a traditional IKEA sto...

Until recently, IKEA had one store in metro Phoenix: the one in Tempe. But, just like that, soon there will be three.

Swedish furniture and home goods giant IKEA announced plans to open a third Valley location, this one in Phoenix, on May 7, the same day it opened a new-look IKEA in Scottsdale.

The store, which will be a smaller format than a traditional IKEA store, is planned to open early next year, the company announced.

“We are thrilled to offer Phoenix metro area residents more ways to shop and experience IKEA.” Javier Quiñones, CEO & chief sustainability officer for IKEA U.S., said in a statement. “These new locations highlight our commitment to bring IKEA closer to the many people and make it easier and more affordable to access our home furnishing products and solutions.”

Where will the Phoenix IKEA store be?

It will be in the Village Square II shopping center at Cactus Road and Tatum Boulevard. It is across the street from the former Paradise Valley Mall, now called PV, which is in the middle of a major redevelopment.

What will the IKEA Phoenix store be like?

The store is one level and covers approximately 75,000 square feet. It will offer customers access to over 23,000 items, primarily consisting of home furnishing accessories and about 75 small furniture items. The store will also have a new Swedish Deli concept, offering a variety of hot and cold food to eat on site or take home. This includes meatballs, plant balls, hot dogs, veggie dogs, plant dogs and cinnamon buns.

What is different about the new Scottsdale IKEA?

IKEA opened its second Arizona location, a small-format store at the Scottsdale Promenade, on May 7, the same day it announced plans for the Phoenix store.

The Scottsdale location is a small format “plan and order point” where customers can browse the showroom and talk to employees about their plans for their homes, and order items. There is no stock at the studio, all the items are ordered.

Where are the other Arizona IKEA stores?

There is a full-format IKEA store on West IKEA Way in Tempe, near Interstate 10 and Warner Road. It opened in 2004.

In 2017, IKEA announced plans to open a full-size store in Glendale, but that never came to fruition and the company canceled plans for the location in 2018. The site IKEA had eyed is now the site where VAI Resort is under construction, near Loop 101 and Cardinals Way.

Reach the reporter at [email protected]. Follow her on X, formerly Twitter @CorinaVanek.

Here’s where Tempe is turning on red-light, speed cameras in May

TEMPE, AZ (AZFamily) — Tempe city officials plan to turn on photo-enforcement cameras in the coming days at more than a dozen intersections as the city continues its ongoing work on road safety.“The data shows that these cameras effectively reduce crashes and serious injuries worldwide,” said Tempe Mayor Corey Woods. “Tempe residents deserve to feel safe on our roads, whether they walk, drive or bike to get where they need to go, and this program will help ensure that they can do so safely.”...

TEMPE, AZ (AZFamily) — Tempe city officials plan to turn on photo-enforcement cameras in the coming days at more than a dozen intersections as the city continues its ongoing work on road safety.

“The data shows that these cameras effectively reduce crashes and serious injuries worldwide,” said Tempe Mayor Corey Woods. “Tempe residents deserve to feel safe on our roads, whether they walk, drive or bike to get where they need to go, and this program will help ensure that they can do so safely.”

Cameras have been installed at 14 intersections throughout the city and four mobile units. They will begin capturing images on May 7, when warnings will start being issued. On June 5, any car caught speeding or running a red light will receive a civil citation with a $250 fine. Criminal charges could also apply for excessive speeds as applicable under state law.

Arizona’s Family Investigates has done a series of reports on photo enforcement and Tempe’s decision to re-start its program.

In 2020, Tempe adopted a program aimed at preventing all traffic deaths. Despite the additional resources, the city hasn’t seen major drops in the number of serious and deadly crashes. But they have made progress at a time when Tempe is growing.

“We just really need to be more intentional about how we build our infrastructure,” Ellie Volosin, a Senior Civil Engineer with the city said back in October.

It comes as Tempe is dealing with a shortage of officers.

Officials in Tempe cite a U.S. Department of Transportation study showing that photo-enforcement cameras can reduce crashes by more than 50%. A similar study commissioned by Scottsdale showed crashes fell by 65% at intersections with photo enforcement.

Tempe says it chose the intersections with the highest disparity between posted speed limits and documented speeds of vehicles driving through, those with the highest crash rates, and those with at least three serious or deadly crashes between 2018 and 2022.

“Hopefully, if it makes people see the red light and slam on the brakes then that would be a good thing,” Craig Pratt, a pedestrian said.

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Disclaimer:

This website publishes news articles that contain copyrighted material whose use has not been specifically authorized by the copyright owner. The non-commercial use of these news articles for the purposes of local news reporting constitutes "Fair Use" of the copyrighted materials as provided for in Section 107 of the US Copyright Law.

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