Keep Your Company Competitive and Customers Happy with Call Center Services from ABC Marketing Services

Call Center Company in Tampa, FL

You don't have to be an all-A student from Everglades University near Tampa to know that exceptional customer service and effective communication are more important than ever in today's environment. With a multitude of platforms available for customer engagement, companies and industries of all kinds are feeling compelled to elevate their client support.

In fact, savvy business leaders are exploring ways to cut costs by outsourcing their inbound and outbound voice services, along with the email and chat support that are crucial to daily operations. If your company is ready to enhance customer experience, retain and grow its client base, increase brand visibility, and outpace competitors, consider collaborating with ABC Marketing Services Services to take the next step.

Call Center Company Tampa, FL

The ABC Marketing Services Difference

For over 20 years, our call center company in Tampa, FL has been providing innovative solutions to help you engage with your markets across the U.S., Canada, and beyond. We've successfully launched hundreds of campaigns for a number of needs, including:

  • HelpHelp Desk
  • CareCustomer Care
  • TechnicalTechnical Support
  • SurveysSurveys
  • SettingAppointment Setting
  • OutboundOutbound Sales
  • LeadLead Generation

We recognize that choosing to partner with a call center for customer care and product support is a significant commitment. We also understand how challenging it can be to transition from another call center provider. That's why, as your trusted partner, we're dedicated to guiding you through this process every step of the way.

When you collaborate with ABC Marketing Services, you gain access to a team of experts who are ready to support your customers as if they were their own. Unlike other call center companies, we offer services that are fully customized to meet the unique needs of your business. Our centers are close to the U.S., in user-friendly destinations in Mexico, Belize, El Salvador, and Brazil, where our pricing is 50% lower than standard rates, and we can handle projects in Spanish, English, Portuguese, and other languages.

The ABC Marketing Tampa, FL

What Industries Does ABC Marketing Services Target?

If you own a business, you're probably wondering whether we serve the industry in which you work. We're proud to serve many businesses in a number of different industries, including:

  • TravelTravel Industry
  • MedicalMedical Industry
  • MortgageMortgage Industry
  • BankingBanking Industry
  • SoftwareSoftware Industry
  • DoctorsDoctors Offices
  • DentistDentist Offices
  • RetailRetail Stores
  • MoreMore

The bottom line? Our key motivator is your success. Let's talk today about your business objectives. Once we understand your business and your goals, we'll help you achieve the results you want with the help of reliable call center pros. Now that you know more about ABC Marketing Services, let's take a deeper dive into the most popular call center services we provide.

Call Center Company for Appointment Setting

Could you imagine booking an appointment at Great American Assisted Living at Tampa in Tampa, only for their team to make a mistake and lose the reservation you made? Chances are you'd be mad. The same goes for your company when one of your customers books an appointment, and it's lost or delayed.

We recognize how time-consuming appointment setting can be for your business. That's where ABC Marketing Services comes in. We're one of the top call center companies providing appointment-setting services in the U.S. We specialize in offering customized solutions for businesses aiming to simplify their scheduling and improve customer engagement. Our goal is to help companies like yours stay organized and concentrate on what truly counts—achieving growth and success.

ABC Marketing Customer Care Tampa, FL

Why Hire a Call Center Company in Tampa, FL for Appointment Setting?

Partnering with a knowledgeable call center for appointment setting can help you save time, cut costs, and minimize stress. Plus, your business can avoid expenses such as equipment, overhead, setup time, and training, all while enhancing your profits and sales.

Some additional benefits of working with ABC Marketing Services for appointment setting include:

  • Care24/7 Service
  • FocusFocus More Time on Your Business
  • CorrectCorrect Difficult Staffing Problems
  • CommunicateCommunicate with Customers Effectively
  • GrowGrow Your Company
  • MoreMore

What Industries Benefit from ABC Appointment Setting Services?

Leaders in industries like Automotive & Transportation and Agriculture & Agribusiness find appointment setting services from ABC Marketing Services to be highly effective. Our appointment setting services help improve customer service, generate sales, and provide tech support for businesses such as:

  • list-startFarm Supply Distributors
  • list-startEquipment Manufacturers
  • list-startOrganic Farms
  • list-startCar Dealerships
  • list-startTrucking & Logistics Companies
  • list-startMore

Call Center Company for Help Desk

Outsourcing your help desk allows your customer service department to operate 24 hours a day. Our call center company in Tampa, FL can offer tier-1 technical support or serve as backup for your in-house help desk team. Simplify your support process and focus on growing your business, instead of dealing with help desk nightmares.

ABC Marketing Help Desk Tampa, FL

What Makes ABC Marketing Services the Best Choice for Outsourced Help Desk Services?

If you're worried about the high costs and hassles of Help Desk, look no further than our call center company for help. Help desk services from ABC Marketing Services include:

01

Some of the most competitive rates and flexible pricing options available, catering to a wide variety of needs, from fully dedicated agents to shared options priced by subscriber, call, or device.

02

A strong, purpose-driven service attitude. Like we stay ready for action with extensive help desk experience, available from 12/5 to 24/7 through phone, text, email, and live chat.

03

Secure and redundant call center infrastructure.

04

Bilingual Spanish/English and Portuguese/English agents, all fully trained with extremely low attrition.

Whether you're looking to integrate chat or email into your Help Desk services or hand over your operations for a fully managed system, ABC Marketing Services can help.

What Industries Benefit from Help Desk Services from ABC Marketing Services?

Leaders in industries like E-Commerce & Retail and Education & E-Learning find outsourced help desk services from ABC Marketing Services to be highly effective. Our help desk services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startOnline Learning Platforms
  • list-startPrivate Schools
  • list-startOnline Stores
  • list-startFashion Brands
  • list-startMore

Call Center Company for Technical Support

ABC Marketing Services is a call center company known for its tech support - so much so that we offer two different tiers to accommodate our customers.

ABC Marketing Technical Support Tampa, FL

Standard Tech Support

For Basic Tier 1 Tech Support, our agent collects your customer's information and analyzes it to identify and resolve issues using established procedures. Typically, a Tier 1 agent works under the close supervision of a senior technician from your staff. Sometimes, your tech support needs can be integrated with the PTS offerings listed below, generating revenue for your company.

ABC Marketing Surveys Tampa, FL

Premium Tech Support (PTS)

Our all-in-one, customizable Premium Technical Support (PTS) solution offers exceptional tech support for all the connected devices and services used by your customers. There's no requirement for you to create your own offering. This comprehensive solution comes with all the necessary call center resources, software, technology, and operational expertise. You just need to promote your PTS program to your customers.

A few of the reasons why customers choose our tech support services include:

01

Market-Leading Results

We help your company achieve better customer experiences and higher ROI.

02

Problem Solving

We help you deliver superior tech support experience via immediate live support and 24/7 problem-solving skills.

03

Available Customer Protection

Bundle additional services like device protection, Internet security, online backup, and other third-party services as part of a single PTS subscription.

What Industries Benefit from Tech Support Services from ABC Marketing Services?

Leaders in industries like Energy & Utilities and Financial Services & Banking find technical support services from ABC Marketing Services to be highly effective. Our technical support services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startWater & Electric Providers
  • list-startSolar Energy Firms
  • list-startInvestment Companies
  • list-startInsurance Firms
  • list-startMore

Call Center Company for Marketing Research

Marketing research, encompassing social and opinion studies, involves the organized collection of data regarding individuals or organizations through statistical techniques and applied social science methods. This approach provides valuable insights to inform market decisions. As an integral part of any business strategy, having the right research is fundamental for sustaining your company's competitive edge - and ABC Marketing Services can help.

What Sets ABC Marketing Services Apart from Other Research Group Providers?

ABC Marketing Appointment Setting Tampa, FL

If business growth is on the menu this year, you've got to make informed decisions, and marketing research is one of the best ways to achieve that goal. Contact ABC Marketing Services to learn more about our marketing research services.

What Industries Benefit from Marketing Research Services from ABC Marketing Services?

Leaders in industries like Hospitality & Travel and IT & Software Development find marketing research services from ABC Marketing Services to be highly effective. Our marketing research services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startHotels
  • list-startTravel Agencies
  • list-startTech Startups
  • list-startIT Consulting Firms
  • list-startMore

Call Center Company for Surveys

Conducting outbound market research and distributing customer surveys are excellent ways to gain insights into your consumers, allowing you to enhance your products or services. Relying on trial and error can be costly. Let our call center agents assist you in making informed decisions and assessing adoption rates before launching anything new.

At ABC Marketing Services, we have the capacity to create both small and large-scale surveys. Our clients frequently report the benefits of using surveys. Some of those benefits include:

Surveys hold significant power. By tapping into the insights our call center gathers from consumers, we can assist you in developing new products and services or fine-tuning your existing offerings. Ready to discover how ABC Marketing Services can support your company? Give us a shout. We'll take the time to understand your needs and provide a tailored proposal just for you.

What Industries Benefit from Surveys from ABC Marketing Services?

Leaders in industries like Insurance and Logistics & Supply Chain find surveys from ABC Marketing Services to be highly effective. Our surveys help improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startHealth Insurance Providers
  • list-startAuto Insurance Companies
  • list-startWarehousing Companies
  • list-start3PL Providers

Stay Competitive and Keep Customers Happy with Help from ABC Marketing Services

As a leading call center company in Tampa, FL, we know that innovative, custom service is what you need to succeed. That's why, since 1996, ABC Marketing Services has led the way in providing cost-conscious yet effective call center solutions for businesses like yours. From telemarketing and help desk services to lead generation and premium tech support, we can help. We've got the tools and resources to keep your company competitive and your customers happy. Contact us today to learn more about our unique call center services

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Homicide Investigation Underway in Tampa

News Releases are to be used for informational purposes only. Information provided should not be relied upon for any type of legal action. For Immediate Release : Hillsborough County Sheriff’s Office Release Number: 25-82DateLocationUPDATE: April 26, 2025, 10:30 p.m.The Hillsborough County Sheriff's Office has identified and located the suspect of a homicide investigation in Tampa.On Friday, April 25, 2025, at 9:34 p.m., HCSO's Communications Center received a...

News Releases are to be used for informational purposes only. Information provided should not be relied upon for any type of legal action.

For Immediate Release : Hillsborough County Sheriff’s Office

Release Number: 25-82

Date

Location

UPDATE: April 26, 2025, 10:30 p.m.

The Hillsborough County Sheriff's Office has identified and located the suspect of a homicide investigation in Tampa.

On Friday, April 25, 2025, at 9:34 p.m., HCSO's Communications Center received a call regarding possible shots fired near the 5300 block of Southwick Drive in Tampa.

When deputies arrived on scene, they found Heidi Berberovic, 58, deceased with upper body trauma inside her residence.

Through investigative means, detectives identified the victim's estranged spouse, Jasmin Berberovic, 55, as a suspect. On April 26, 2025, detectives located Jasmin Berberovic deceased inside a home on the 5600 block of Tranquility Oaks Drive with a suspected self-inflicted gunshot wound.

"This is a heartbreaking case of domestic violence that has left a family and community mourning," said Sheriff Chad Chronister. "Our detectives worked quickly to uncover the truth and locate the suspect. We remain committed to seeking justice for victims and supporting those impacted by these tragic events."

This is an ongoing investigation; any further information will come from the Public Affairs Office.

--------------------------------------------------------------------------------------------

ORIGINAL: April 25, 2025, 1:30 a.m.

The Hillsborough County Sheriff's Office is conducting a homicide investigation in Tampa.

On April 25, 2025, at 9:34 p.m., HCSO's Communications Center received a 911 call reporting shots fired near the 5300 block of Southwick Drive in Tampa.

When deputies arrived on scene, they found an adult female victim with upper body trauma who was deceased inside a residence.

"This is a heartbreaking loss of life that has shaken our community," said Sheriff Chad Chronister. "Our deputies and detectives are committed to uncovering the truth and holding the individual accountable for this violence."

This is an isolated incident, and there is no danger to the community.

Any further information will come from the Public Affairs Office.

PREVIEW: Panthers host Tampa Bay with a 2-0 series lead

Sunrise, Fla. – Game 3.After taking care of business on the road, the Florida Panthers will carry a 2-0 series lead in the Eastern Conference First Round back to their own barn when they host the Tampa Bay Lightning at Amerant Bank Arena on Saturday at 1 p.m. ET.It will be the first playoff game in Sunrise since the Panthers lifted Lord Stanley in Game 7 of the Stanley Cup Final last June.“They've been waiting for the playoff games,” defenseman Niko Mikkola said of playing in front of P...

Sunrise, Fla. – Game 3.

After taking care of business on the road, the Florida Panthers will carry a 2-0 series lead in the Eastern Conference First Round back to their own barn when they host the Tampa Bay Lightning at Amerant Bank Arena on Saturday at 1 p.m. ET.

It will be the first playoff game in Sunrise since the Panthers lifted Lord Stanley in Game 7 of the Stanley Cup Final last June.

“They've been waiting for the playoff games,” defenseman Niko Mikkola said of playing in front of Panther fans for the first time this postseason. “It's going to be amazing.”

Carrying momentum into the weekend after a 2-0 win on Thursday, the Panthers shut down one of the league’s best offenses, going a perfect 5-for-5 on the penalty kill and blocking 20 shots.

Earning his fourth career playoff shutout (a franchise record) in a goalie battle with fellow future Hall of Famer Andrei Vasilevskiy, Sergei Bobrovsky stopped all 19 shots he faced in the win.

Through two games, Bobrovsky boasts a .951 save percentage in the series.

For Tampa, Vasilevskiy bounced back from an uncharacteristic .647 save percentage in Game 1 to post a .955 save percentage in Game 2.

Both are expected to start in Game 3.

Continuing to find the back of the net, Nate Schmidt scored his second straight game winner, joining Paul Coffey and Nicklas Lidstrom as the only defensemen in NHL history to score the game-winning goals in both Games 1 and 2 of a series.

The biggest news of the night and around the hockey world came from a dangerous high hit on Aleksander Barkov from Lightning forward Brandon Hagel in the third period that resulted in a five-minute major and the Panthers captain leaving the game.

“He hasn’t been ruled out yet, and he hasn’t been cleared,” head coach Paul Maurice said of Barkov’s status following Friday’s practice.

Later on Friday, the NHL’s Department of Player Safety announced that Hagel, who scored 35 goals during the regular season, will be suspended for one game, keeping him out of Game 3.

As for Barkov, news regarding his status for Game 3 should come around 11 a.m. ET.

In five and a half periods of play, the two-time Selke Trophy winner has recorded a series-leading three assists.

While the Panthers are uncertain if No. 16 will play, they do know that Aaron Ekblad will be back in the lineup after serving a 20-game suspension.

Playing in 56 contests during the regular season, the top-pair defenseman averaged a team-high 23:31 of ice time, while also compiling 33 points (three goals, 30 assists) and a +11 plus/minutes rating.

“Big thing, for sure,” said Mikkola. “On the ice, he’s a great player. He’s been a part of the group for a long time. In the locker room, he’s a loud guy and big character. It’s great to have him back.”

Jumping right back into it, No. 5 is expected to slide back in all his usual roles, per Maurice.

Despite everything that is going on, any potential lineup changes, and being up 2-0 in the series, the mindset of the Panthers remains the same.

“Your mindset can’t change whether you’re up or down in a series,” said forward Evan Rodrigues. “The next game is always the biggest one and that’s been our mindset going all the way back to last year and I’m sure for the guys that were here, going back the year before.”

Limiting the star power of the Lightning so far, Nikita Kucherov and Brayden Point have been held to just two points combined through two games. During the regular season, that dynamic duo combined for 203 points, including a league-leading 121 points from Kucherov.

With the series far from over, the Panthers will have to stick to the game plan and not give the Lightning any space to potentially turn the tide.

“We put ourselves in a good position here,” said Seth Jones after the Game 2 win. “We understand the series isn’t over, that’s a great team over there and they’re capable of putting up big numbers.”

THEY SAID IT

“It's giving me a little bit of chills, thinking about that.” – Evan Rodrigues on playing in a playoff game at home for the first time since Game 7 of the Stanley Cup Final

“You can always tell how connected a guy is by how many nicknames, he has a bunch.” – Paul Maurice on Nate Schmidt’s nicknames

FIVE CATS STATS

- Sam Bennett, Dmitry Kulikov, and Niko Mikkola each have a team-high nine hits in the series.

- Nate Schmidt ranks first among defensemen in goals (three) these playoffs.

- The Panthers are 14-8-0 at home during the playoffs since 2023.

- Gustav Forsling and Nate Schmidt have blocked a team-high four shots in the series.

- Matthew Tkachuk has 22 points (nine goals, 13 assists) in 22 home playoff games with the Panthers.

PROJECTED LINEUP (SUBJECT TO CHANGE)

Stay tuned closer to puck drop for lineup information

RECENT TRANSACTIONS:

- April 25:F Jesse Puljujarvi assigned to Charlotte (AHL)

- April 16:F Rasmus Asplund assigned to Charlotte (AHL)

- April 16:D Matt Kiersted assigned to Charlotte (AHL)

- April 12:Agreed to terms with F Jack Devine on a 3-year, entry-level contract

HOW TO WATCH/LISTEN

When: Saturday, April 26 at 1:00 p.m. ET

Where: Amerant Bank Aena– Sunrise, FL

TV & Streaming: Scripps Sports, PanthersPlus.TV, TBS, truTV, Max, SN, TVAS

Radio: 790 WAXY (DADE/BROWARD); 1230 WBZT-AM/92.1 WZZR-FM (PALM BEACH); 100.3 WCTH (FLORIDA KEYS); 101.7 WCZR (TREASURE COAST); Panthers App; SiriusXM App & Streaming 931

Tickets: Click Here

Download the New Panthers App

Tampa woman one of many Cubans deported from Florida this week

Heidy Sanchez Tejeda's husband, a Cuban-born U.S. citizen is now frantically trying to get her back to Tampa.TAMPA, Fla. — A man in Tampa is trying desperately to get his wife back to the U.S. after she and dozens of other Cubans were deported from Florida this week.Carlos Yunier Valle says his wife, Heidy Sanchez Tejeda, was in the process of a getting a Green Card but when she went for an ICE check-in on Tuesday, they detained her. He worries he and their 16-month-old daughter won't be reunited with her anytime soon....

Heidy Sanchez Tejeda's husband, a Cuban-born U.S. citizen is now frantically trying to get her back to Tampa.

TAMPA, Fla. — A man in Tampa is trying desperately to get his wife back to the U.S. after she and dozens of other Cubans were deported from Florida this week.

Carlos Yunier Valle says his wife, Heidy Sanchez Tejeda, was in the process of a getting a Green Card but when she went for an ICE check-in on Tuesday, they detained her. He worries he and their 16-month-old daughter won't be reunited with her anytime soon.

“The last time I spoke with her was [Friday] morning and then [Friday] afternoon I spoke with her and she is in Cuba,” he said through a translator.

Valle came from Cuba nearly 20 years ago after his family won a lottery. He says he applied for citizenship as soon as he was eligible, becoming a U.S. citizen about 15 years ago.

“We were escaping misery and hunger and all the problems that are there,” he said. “It was a lot worse for Heidy because she was suffering a lot more.”

As living conditions in Cuba continued to worsen in recent years, Tejeda fled to Mexico in 2020, arriving at the U.S.-Mexico border hoping to gain entry and eventually apply for citizenship via the federal Cuban Adjustment Act.

She waited in Mexico for months while her entry application was reviewed. At first, she was expecting to be sent back to Cuba, but she was eventually let in.

“It seems that Cuba and the U.S. didn't have a relationship, so they were not taking in prisoners [back to Cuba],” he said. “So then they decide to let her into the U.S.”

But she came here under a form I-220 “Order of Supervision meaning she could be deported at any time. She met Valle in Tampa in 2021, they married in 2023, and had a baby, Kailyn. She also received a work authorization, is currently a licensed certified nursing assistant, and works as a home health aide, caring for seniors.

In 2023, she also applied for more permanent status because she was now married to a citizen. Immigration law allows for fiancées and spouses of citizens special pathways to permanent, lawful status. The I-220 status meant yearly check-ins with ICE but she got a call Monday saying to come into the Tampa office the next day.

“A lot of people even told me not to go to the appointment, because they would leave her detained,” Valle says. “But because we want to do the things right, the way that we're supposed to, we went.”

She was taken into custody. Thursday, she was sent back to Havana on a plane with other Cubans with the same status.

“I agree that they are deporting people that are criminals, but why are you targeting innocent people?” he said. “Why are you targeting family people that are just working hard?”

The Miami Herald reported local law enforcement is working with ICE on “Operation Tidal Wave” with a goal to deport 800 immigrants.

This year, the Trump Administration tried to remove Temporary Protected Status for immigrants from dangerous countries like Cuba and Venezuela, but a federal judge stayed parole termination letters that would’ve subjected more Cubans to deportation.

10 Tampa Bay was able to speak to an ICE spokesperson in Tampa late this afternoon. While they couldn't confirm where Tejeda currently is, they have a team reviewing records and are waiting for clearance from the D.C. office before they can release more information.

Florida Panthers vs Tampa Bay Lightning: Odds, Spread, and Totals

The Florida Panthers will look to follow up on an excellent Game 1 performance with another win against the Tampa Bay Lightning. The Lightning were dismantled in the first game of the series, losing 6-2 in front of their home fans.Despite entering Game 1 as slight underdogs, the Panthers showed no signs of timidity, with forward Sam Bennett scoring just a couple of minutes into the first period. The defense handled a Tampa Bay offense that was ranked first in goals per game during the regular season well, only allowing a couple of sco...

The Florida Panthers will look to follow up on an excellent Game 1 performance with another win against the Tampa Bay Lightning. The Lightning were dismantled in the first game of the series, losing 6-2 in front of their home fans.

Despite entering Game 1 as slight underdogs, the Panthers showed no signs of timidity, with forward Sam Bennett scoring just a couple of minutes into the first period. The defense handled a Tampa Bay offense that was ranked first in goals per game during the regular season well, only allowing a couple of scores while forcing the Lightning to play outside their comfort zone. Another strong defensive performance will be necessary to score a second straight road upset.

Just about everything went wrong for the Lightning in the first game of the series. The offense never seemed to find a rhythm, while the top-five defense was shelled by a Panthers attack that ranked in the middle of the pack in most offensive metrics during the regular season. Allowing six goals should light a competitive fire under Tampa Bay's blueliners, while the offense will look to return to form against a talented Florida defensive effort.

Spread

Moneyline

Totals

*The above data was collected on April 24, 2025, and may have changed since writing.

Panthers vs Lightning Betting Trends

Panthers vs Lightning Injury Reports

Florida Panthers

Tampa Bay Lightning

Panthers vs Lightning Predictions and Picks

Jonny Lazarus of Covers writes, "The Tampa Bay Lightning got smacked in the face in Game 1, and there were plenty of questions about the Florida Panthers' health going into the series, but the Panthers showed up. Luckily for the Lightning, they have a day in between to watch video, do some prep, and get their minds right for what feels like a pivotal Game 2 in this series. Tampa's ability to bounce back in games after losses in the playoffs has always been strong. I see that being the case once again."

It is hard to see Tampa Bay's poor performance in the series opener as anything but an anomaly. The Lightning should return to form, particularly on the defensive end, to recover from the beatdown they received in Game 1. The fact that this game will take place on Tampa Bay's home ice is also hugely beneficial to the Lightning, who were far better at home than they were on the road during the regular season. Their moneyline is a smart play.

Florida Pantherstampa bay lightning

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This website publishes news articles that contain copyrighted material whose use has not been specifically authorized by the copyright owner. The non-commercial use of these news articles for the purposes of local news reporting constitutes "Fair Use" of the copyrighted materials as provided for in Section 107 of the US Copyright Law.

Disclaimer:

This website publishes news articles that contain copyrighted material whose use has not been specifically authorized by the copyright owner. The non-commercial use of these news articles for the purposes of local news reporting constitutes "Fair Use" of the copyrighted materials as provided for in Section 107 of the US Copyright Law.

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