Keep Your Company Competitive and Customers Happy with Call Center Services from ABC Marketing Services

Call Center Company in St. Louis, MO

You don't have to be an all-A student from Washington University in St Louis near St. Louis to know that exceptional customer service and effective communication are more important than ever in today's environment. With a multitude of platforms available for customer engagement, companies and industries of all kinds are feeling compelled to elevate their client support.

In fact, savvy business leaders are exploring ways to cut costs by outsourcing their inbound and outbound voice services, along with the email and chat support that are crucial to daily operations. If your company is ready to enhance customer experience, retain and grow its client base, increase brand visibility, and outpace competitors, consider collaborating with ABC Marketing Services Services to take the next step.

Call Center Company St. Louis, MO

The ABC Marketing Services Difference

For over 20 years, our call center company in St. Louis, MO has been providing innovative solutions to help you engage with your markets across the U.S., Canada, and beyond. We've successfully launched hundreds of campaigns for a number of needs, including:

  • HelpHelp Desk
  • CareCustomer Care
  • TechnicalTechnical Support
  • SurveysSurveys
  • SettingAppointment Setting
  • OutboundOutbound Sales
  • LeadLead Generation

We recognize that choosing to partner with a call center for customer care and product support is a significant commitment. We also understand how challenging it can be to transition from another call center provider. That's why, as your trusted partner, we're dedicated to guiding you through this process every step of the way.

When you collaborate with ABC Marketing Services, you gain access to a team of experts who are ready to support your customers as if they were their own. Unlike other call center companies, we offer services that are fully customized to meet the unique needs of your business. Our centers are close to the U.S., in user-friendly destinations in Mexico, Belize, El Salvador, and Brazil, where our pricing is 50% lower than standard rates, and we can handle projects in Spanish, English, Portuguese, and other languages.

The ABC Marketing St. Louis, MO

What Industries Does ABC Marketing Services Target?

If you own a business, you're probably wondering whether we serve the industry in which you work. We're proud to serve many businesses in a number of different industries, including:

The bottom line? Our key motivator is your success. Let's talk today about your business objectives. Once we understand your business and your goals, we'll help you achieve the results you want with the help of reliable call center pros. Now that you know more about ABC Marketing Services, let's take a deeper dive into the most popular call center services we provide.

Call Center Company for Appointment Setting

Could you imagine booking an appointment at Ascension Living Sherbrooke Village in St. Louis, only for their team to make a mistake and lose the reservation you made? Chances are you'd be mad. The same goes for your company when one of your customers books an appointment, and it's lost or delayed.

We recognize how time-consuming appointment setting can be for your business. That's where ABC Marketing Services comes in. We're one of the top call center companies providing appointment-setting services in the U.S. We specialize in offering customized solutions for businesses aiming to simplify their scheduling and improve customer engagement. Our goal is to help companies like yours stay organized and concentrate on what truly counts—achieving growth and success.

ABC Marketing Customer Care St. Louis, MO

Why Hire a Call Center Company in St. Louis, MO for Appointment Setting?

Partnering with a knowledgeable call center for appointment setting can help you save time, cut costs, and minimize stress. Plus, your business can avoid expenses such as equipment, overhead, setup time, and training, all while enhancing your profits and sales.

Some additional benefits of working with ABC Marketing Services for appointment setting include:

  • Care24/7 Service
  • FocusFocus More Time on Your Business
  • CorrectCorrect Difficult Staffing Problems
  • CommunicateCommunicate with Customers Effectively
  • GrowGrow Your Company
  • MoreMore

What Industries Benefit from ABC Appointment Setting Services?

Leaders in industries like Automotive & Transportation and Agriculture & Agribusiness find appointment setting services from ABC Marketing Services to be highly effective. Our appointment setting services help improve customer service, generate sales, and provide tech support for businesses such as:

  • list-startFarm Supply Distributors
  • list-startEquipment Manufacturers
  • list-startOrganic Farms
  • list-startCar Dealerships
  • list-startTrucking & Logistics Companies
  • list-startMore

Call Center Company for Help Desk

Outsourcing your help desk allows your customer service department to operate 24 hours a day. Our call center company in St. Louis, MO can offer tier-1 technical support or serve as backup for your in-house help desk team. Simplify your support process and focus on growing your business, instead of dealing with help desk nightmares.

ABC Marketing Help Desk St. Louis, MO

What Makes ABC Marketing Services the Best Choice for Outsourced Help Desk Services?

If you're worried about the high costs and hassles of Help Desk, look no further than our call center company for help. Help desk services from ABC Marketing Services include:

01

Some of the most competitive rates and flexible pricing options available, catering to a wide variety of needs, from fully dedicated agents to shared options priced by subscriber, call, or device.

02

A strong, purpose-driven service attitude. Like we stay ready for action with extensive help desk experience, available from 12/5 to 24/7 through phone, text, email, and live chat.

03

Secure and redundant call center infrastructure.

04

Bilingual Spanish/English and Portuguese/English agents, all fully trained with extremely low attrition.

Whether you're looking to integrate chat or email into your Help Desk services or hand over your operations for a fully managed system, ABC Marketing Services can help.

What Industries Benefit from Help Desk Services from ABC Marketing Services?

Leaders in industries like E-Commerce & Retail and Education & E-Learning find outsourced help desk services from ABC Marketing Services to be highly effective. Our help desk services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startOnline Learning Platforms
  • list-startPrivate Schools
  • list-startOnline Stores
  • list-startFashion Brands
  • list-startMore

Call Center Company for Technical Support

ABC Marketing Services is a call center company known for its tech support - so much so that we offer two different tiers to accommodate our customers.

ABC Marketing Technical Support St. Louis, MO

Standard Tech Support

For Basic Tier 1 Tech Support, our agent collects your customer's information and analyzes it to identify and resolve issues using established procedures. Typically, a Tier 1 agent works under the close supervision of a senior technician from your staff. Sometimes, your tech support needs can be integrated with the PTS offerings listed below, generating revenue for your company.

ABC Marketing Surveys St. Louis, MO

Premium Tech Support (PTS)

Our all-in-one, customizable Premium Technical Support (PTS) solution offers exceptional tech support for all the connected devices and services used by your customers. There's no requirement for you to create your own offering. This comprehensive solution comes with all the necessary call center resources, software, technology, and operational expertise. You just need to promote your PTS program to your customers.

A few of the reasons why customers choose our tech support services include:

01

Market-Leading Results

We help your company achieve better customer experiences and higher ROI.

02

Problem Solving

We help you deliver superior tech support experience via immediate live support and 24/7 problem-solving skills.

03

Available Customer Protection

Bundle additional services like device protection, Internet security, online backup, and other third-party services as part of a single PTS subscription.

What Industries Benefit from Tech Support Services from ABC Marketing Services?

Leaders in industries like Energy & Utilities and Financial Services & Banking find technical support services from ABC Marketing Services to be highly effective. Our technical support services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startWater & Electric Providers
  • list-startSolar Energy Firms
  • list-startInvestment Companies
  • list-startInsurance Firms
  • list-startMore

Call Center Company for Marketing Research

Marketing research, encompassing social and opinion studies, involves the organized collection of data regarding individuals or organizations through statistical techniques and applied social science methods. This approach provides valuable insights to inform market decisions. As an integral part of any business strategy, having the right research is fundamental for sustaining your company's competitive edge - and ABC Marketing Services can help.

What Sets ABC Marketing Services Apart from Other Research Group Providers?

ABC Marketing Appointment Setting St. Louis, MO

If business growth is on the menu this year, you've got to make informed decisions, and marketing research is one of the best ways to achieve that goal. Contact ABC Marketing Services to learn more about our marketing research services.

What Industries Benefit from Marketing Research Services from ABC Marketing Services?

Leaders in industries like Hospitality & Travel and IT & Software Development find marketing research services from ABC Marketing Services to be highly effective. Our marketing research services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startHotels
  • list-startTravel Agencies
  • list-startTech Startups
  • list-startIT Consulting Firms
  • list-startMore

Call Center Company for Surveys

Conducting outbound market research and distributing customer surveys are excellent ways to gain insights into your consumers, allowing you to enhance your products or services. Relying on trial and error can be costly. Let our call center agents assist you in making informed decisions and assessing adoption rates before launching anything new.

At ABC Marketing Services, we have the capacity to create both small and large-scale surveys. Our clients frequently report the benefits of using surveys. Some of those benefits include:

Surveys hold significant power. By tapping into the insights our call center gathers from consumers, we can assist you in developing new products and services or fine-tuning your existing offerings. Ready to discover how ABC Marketing Services can support your company? Give us a shout. We'll take the time to understand your needs and provide a tailored proposal just for you.

What Industries Benefit from Surveys from ABC Marketing Services?

Leaders in industries like Insurance and Logistics & Supply Chain find surveys from ABC Marketing Services to be highly effective. Our surveys help improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startHealth Insurance Providers
  • list-startAuto Insurance Companies
  • list-startWarehousing Companies
  • list-start3PL Providers

Stay Competitive and Keep Customers Happy with Help from ABC Marketing Services

As a leading call center company in St. Louis, MO, we know that innovative, custom service is what you need to succeed. That's why, since 1996, ABC Marketing Services has led the way in providing cost-conscious yet effective call center solutions for businesses like yours. From telemarketing and help desk services to lead generation and premium tech support, we can help. We've got the tools and resources to keep your company competitive and your customers happy. Contact us today to learn more about our unique call center services

Latest News in St. Louis, MO

St. Louis restaurant openings, closings, and coming soons

The following information is accurate as of an early-May press date.In April 2024, seven restaurants closed, so having only two closures this year is a notable improvement—even though one was Gourmet To Go, a beloved catering and takeout staple that had served the community for 42 years. This April also brought several notable openings, including ...

The following information is accurate as of an early-May press date.

In April 2024, seven restaurants closed, so having only two closures this year is a notable improvement—even though one was Gourmet To Go, a beloved catering and takeout staple that had served the community for 42 years. This April also brought several notable openings, including State Street on LaSalle. Formerly Alton’s State Street Market, the restaurant relocated upriver to the historic Elsah Landing space in Elsah, Illinois. Its iconic copper bar made the move as well, making it the first and only bar in Elsah—a town that was previously dry.

CLOSINGS

OPENINGS

COMING SOON

MOVING

Follow George on X, Instagram, the Arch Eats podcast, or send him an “Ask George” email at gmahe@stlmag.com. For more from SLM, subscribe, sign up for the newsletters, or follow us on Facebook, X, and Instagram.

CSQ hosts QMS Workshop in St. Louis to help Missouri cannabis businesses reach compliance

St. Louis-based leader in cannabis and cannabinoid product safety certification, CSQ is bringing Missouri’s cannabis industry together for an exclusive event to help operators stay ahead of the state’s evolving regulations. The CSQ QMS Workshop is a day-long seminar taking place on May 22nd designed to educate cannabis license holders about the state’s Quality Management System (QMS) requirements.Throughout this workshop, a collection of quality assurance experts will answer questions about what it means t...

St. Louis-based leader in cannabis and cannabinoid product safety certification, CSQ is bringing Missouri’s cannabis industry together for an exclusive event to help operators stay ahead of the state’s evolving regulations. The CSQ QMS Workshop is a day-long seminar taking place on May 22nd designed to educate cannabis license holders about the state’s Quality Management System (QMS) requirements.

Throughout this workshop, a collection of quality assurance experts will answer questions about what it means to implement a QMS, debunk myths about Good Manufacturing Practices (GMPs), and provide an overview of quality assurance tools, certifications, and training opportunities to simplify and ensure compliance.

Missouri license holders and Quality Assurance professionals in manufacturing, cultivation, extraction, or retail are welcome to attend, along with cannabis consultants, trainers, auditors, local regulators, and industry service providers.

Each $49 ticket includes morning coffee, full access to the 8-hour seminar, catered lunch on-site, networking opportunities, and a Certificate of Completion for CSQ’s Cannabis Safety 101 Course. Cannabis Safety 101 is a stand-alone 2-hour training outlining hazards that lead to unsafe cannabis and cannabinoid products and how to adopt a preventive—rather than a reactive approach to combatting safety hazards.

ASI, the local 94-year running, accredited, food safety company that conducts CSQ audits for license holders is hosting the workshop in their office building, located at 500 NW Plaza Boulevard.

Attendees are required to register online through the Eventbrite page (linked here) to secure a ticket. Members of the Missouri Cannabis Trade Association can receive free admission while supplies last using the members-only discount code.

Proud sponsors of the inaugural CSQ QMS Workshop include Rootwurks, iComply, and CFE Consulting Group.

For more information, contact Kim Ring via email at kring@asifood.com.

About Cannabis Safety & Quality (CSQ)

CSQ is a safety-driven company setting reliable standards for the cannabis industries (marijuana and hemp) to help companies minimize risk, protect their brand, and provide the best product for their consumers. CSQ is the first ANAB accredited safety and quality certification program for cannabinoid products developed by and for the cannabis industries to meet ASTM/ISO standards and market-by-market regulatory requirements from seed to sale. For more information about CSQ’s standards visit our website at www.csqcertification.com or follow CSQ on LinkedIn.

St Louis Co, MO – Two Hospitalized After Morning Crash at Ripa Ave & Union Rd

St. Louis County, MO (May 8, 2025) – A two-vehicle crash early Wednesday morning at the intersection of Ripa Avenue and Union Road in South St. Louis County resulted in two people being transported to area hospitals. The incident occurred around 7:05 a.m. and brought a significant emergency response from local fire and EMS units.According to reports from Scanner News STL and emergency dispatch data, the crash was first reported at 7:07 a.m., prompting the dispatch of multiple fire and EMS units, including 1102, 1112, 1124...

St. Louis County, MO (May 8, 2025) – A two-vehicle crash early Wednesday morning at the intersection of Ripa Avenue and Union Road in South St. Louis County resulted in two people being transported to area hospitals. The incident occurred around 7:05 a.m. and brought a significant emergency response from local fire and EMS units.

According to reports from Scanner News STL and emergency dispatch data, the crash was first reported at 7:07 a.m., prompting the dispatch of multiple fire and EMS units, including 1102, 1112, 1124, and 1137. EMS unit 1137 transported the first injured party shortly after arrival. A second ambulance, unit 1767, was later requested and transported a second patient to a hospital at approximately 7:53 a.m.

The severity of the injuries has not been disclosed, but both victims required medical transport, confirming the serious nature of the crash. The wreckage took nearly an hour to be cleared, with crews still on scene well past 7:30 a.m. during the peak of the morning commute.

An earlier crash nearby at Union Rd and Reavis Barracks Rd had already strained emergency response resources, with at least one other individual transported from that location. Fire unit 1112 remained on scene at Ripa Ave and Union Rd during the final stages of the response.

Our thoughts are with the two individuals injured in the crash, and we hope for their full recovery.

Intersection Collisions in St. Louis County

Wednesday’s crash at Ripa Avenue and Union Road highlights the traffic safety concerns common in South St. Louis County, where high-volume intersections frequently see accidents during peak hours. In this case, the early morning timing—just after 7:00 a.m.—likely coincided with increased commuter flow, making the intersection especially vulnerable to collisions.

Intersection crashes often occur due to a variety of factors: misjudged turns, failure to yield, distracted driving, and congestion-related errors. Emergency responses to these scenes often involve multiple agencies, especially when multiple victims are involved, as in this case.

Both individuals injured in this crash were transported to local hospitals by EMS, emphasizing the potential severity of even seemingly routine morning collisions. Fortunately, the prompt and coordinated response by St. Louis County fire and rescue personnel ensured that victims received timely care.

Missouri’s at-fault insurance system allows injured parties to pursue compensation from the driver determined to be responsible. However, claims involving multiple victims or unclear liability often require thorough investigation, documentation, and sometimes legal guidance. Early medical attention and accurate reporting are key to a successful recovery, both physically and financially.

As St. Louis County continues to address traffic safety through public awareness campaigns and potential intersection design improvements, drivers are reminded to stay alert and drive cautiously, especially during high-traffic periods.

If you or someone you know has been injured in a St. Louis County crash, getting timely help is critical.

When you’ve been hurt in a crash, finding the right support quickly can make all the difference. Local Accident Reports provides trusted updates, helpful resources, and access to professionals who can guide you through recovery. Don’t wait to take action—contact Local Accident Reports today and let us help you move forward.

Pope Leo XIV started his journey to papacy in St. Louis

His journey to the papacy began south of his hometown, across the Mississippi River in St. Louis.ST. LOUIS — Nearly 70 years before becoming pope, Robert Francis Prevost called the Midwest home.Prevost, who on Thursday became Pope Leo XIV, was born in 1955 in Chicago and is a White Sox fan. His journey to the...

His journey to the papacy began south of his hometown, across the Mississippi River in St. Louis.

ST. LOUIS — Nearly 70 years before becoming pope, Robert Francis Prevost called the Midwest home.

Prevost, who on Thursday became Pope Leo XIV, was born in 1955 in Chicago and is a White Sox fan. His journey to the papacy, however, began south of the Windy City across the Mississippi River in St. Louis.

On Sept. 1, 1977, Prevost started his path to the priesthood as a novice of the Order of St. Augustine in St. Louis. The religious order has a presence in around 50 countries and holds the core value to “live together in harmony, being of one mind and one heart on the way to God.”

Novices often spend one or two years preparing to enter the religious order. After his time in St. Louis, Prevost went on to study at the Pontifical Saint Thomas Aquinas University, before he was ordained in June of 1982, according to NBC News.

Prevost may have had St. Louis in his mind since childhood, as he lived in a divided baseball household as a kid. His brother, John Prevost, told Chicago station WGN that their father was a fan of the St. Louis Cardinals, while their mother was a Cubs fan.

Midwest Augustinians, which oversees the group of dioceses throughout the Midwest U.S., lists its original St. Louis location as the Augustinian Academy and Immaculate Conception/St. Henry Parish. The parish has since permanently closed.

"Pope Leo XIV brings to the papacy the heart of an Augustinian: a love for community, a thirst for truth, and a shepherd’s care for the people of God," Midwest Augustinians said in a press release. "His life of mission, teaching, and servant leadership reflect the best of our tradition."

An email sent to the Order of St. Augustine for any records related to Prevost's time as a novitiate was not immediately returned as of this article's publication.

St Louis Co, MO – Motorcyclist Seriously Injured in Hit-and-Run Crash on MO-180 Near Wismer Rd

St. Louis County, MO (May 8, 2025) – A 35-year-old man from St. Ann was seriously injured early Thursday morning in a hit-and-run crash involving a motorcycle and another vehicle on westbound MO-180, just east of Wismer Rd. The incident occurred at approximately 12:20 a.m. and prompted an emergency response from Community Fire and EMS personnel.According to the Missouri State Highway Patrol, the crash occurred when a fully custom motorcycle was traveling in lane 2 of westbound MO-180. Another vehicle, traveling in lane 1,...

St. Louis County, MO (May 8, 2025) – A 35-year-old man from St. Ann was seriously injured early Thursday morning in a hit-and-run crash involving a motorcycle and another vehicle on westbound MO-180, just east of Wismer Rd. The incident occurred at approximately 12:20 a.m. and prompted an emergency response from Community Fire and EMS personnel.

According to the Missouri State Highway Patrol, the crash occurred when a fully custom motorcycle was traveling in lane 2 of westbound MO-180. Another vehicle, traveling in lane 1, abruptly changed lanes in front of the motorcycle. The motorcycle then struck the rear of the vehicle that had merged, causing the rider to be ejected forward over his bike and onto the roadway.

The second vehicle, whose details remain unknown, did not stop and fled the scene after the impact. The motorcycle came to rest in lane 2 facing east, severely damaged, and was removed from the scene by A2B Towing.

The injured rider, who was not wearing a helmet or other safety restraints, suffered serious injuries and was transported by Community Fire and EMS to Mercy Hospital St. Louis for emergency care. Authorities are continuing to investigate the incident and search for the hit-and-run driver.

Our thoughts are with the injured motorcyclist, and we wish him a full and speedy recovery.

Hit-and-Run Motorcycle Accidents in Missouri

Thursday’s crash on MO-180 highlights the extreme vulnerability of motorcyclists and the devastating impact of hit-and-run accidents. Motorcycles lack the structural protection of other vehicles, making any collision, especially those involving ejection, far more dangerous. In this case, the sudden lane change by the unidentified driver directly led to a serious crash, with the responsible party fleeing the scene.

Motorcyclists rely heavily on surrounding drivers to respect safe distances and make deliberate, predictable lane changes. When this doesn’t happen, the consequences can be life-altering. The fact that the rider was ejected from the bike, landed in an active traffic lane, and was seriously injured underscores the severity of the incident.

Missouri law requires all drivers involved in crashes to stop and remain at the scene, especially when injuries occur. Leaving the scene of a crash is a serious offense, particularly when it involves bodily harm. Law enforcement agencies are likely reviewing traffic camera footage, area surveillance, and witness statements to identify the driver of the second vehicle.

Victims of hit-and-run accidents face not only physical recovery but also the challenge of securing compensation, especially when the at-fault driver is not immediately identified. In such cases, uninsured motorist coverage and legal assistance are vital resources to help cover medical expenses, rehabilitation, and lost income.

Motorcycle safety remains a top priority for Missouri’s road safety advocates, who urge all riders to wear helmets and protective gear and for all drivers to maintain vigilance and share the road responsibly.

If you or a loved one has been injured in a hit-and-run crash, it is crucial to act quickly and seek both medical and legal support.

When serious crashes happen, you need clarity and guidance. Local Accident Reports is here to support injured victims through each step of recovery—offering timely updates, access to resources, and connections to professionals who care. Contact Local Accident Reports today and let us help you move forward with confidence.

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ABC Marketing Outbound Sales St. Louis, MO