Call Center Company in South Fulton, GA
You don't have to be an all-A student from Fulton County Schools South Learning Center and Career Tech CTAE near South Fulton to know that exceptional customer service and effective communication are more important than ever in today's environment. With a multitude of platforms available for customer engagement, companies and industries of all kinds are feeling compelled to elevate their client support.
In fact, savvy business leaders are exploring ways to cut costs by outsourcing their inbound and outbound voice services, along with the email and chat support that are crucial to daily operations. If your company is ready to enhance customer experience, retain and grow its client base, increase brand visibility, and outpace competitors, consider collaborating with ABC Marketing Services Services to take the next step.

Years of Experience

- Call Center Company in South Fulton, GA
- The ABC Marketing Services Difference
- Call Center Company for Appointment Setting
- What Services Does ABC Marketing Services Provide for These Industries?
- Call Center Company for Help Desk
- What Services Does ABC Marketing Services Provide for These Industries?
- Call Center Company for Technical Support
- What Services Does ABC Marketing Services Provide for These Industries?
- Call Center Company for Marketing Research
- What Industries Benefit from Marketing Research Services from ABC Marketing Services?
- Call Center Company for Surveys
- Stay Competitive and Keep Customers Happy with Help from ABC Marketing Services
The ABC Marketing Services Difference
For over 20 years, our call center company in South Fulton, GA has been providing innovative solutions to help you engage with your markets across the U.S., Canada, and beyond. We've successfully launched hundreds of campaigns for a number of needs, including:
Help Desk
Customer Care
Technical Support
Surveys
Appointment Setting
Outbound Sales
Lead Generation
We recognize that choosing to partner with a call center for customer care and product support is a significant commitment. We also understand how challenging it can be to transition from another call center provider. That's why, as your trusted partner, we're dedicated to guiding you through this process every step of the way.
When you collaborate with ABC Marketing Services, you gain access to a team of experts who are ready to support your customers as if they were their own. Unlike other call center companies, we offer services that are fully customized to meet the unique needs of your business. Our centers are close to the U.S., in user-friendly destinations in Mexico, Belize, El Salvador, and Brazil, where our pricing is 50% lower than standard rates, and we can handle projects in Spanish, English, Portuguese, and other languages.

What Industries Does ABC Marketing Services Target?
If you own a business, you're probably wondering whether we serve the industry in which you work. We're proud to serve many businesses in a number of different industries, including:
Travel Industry
Medical Industry
Mortgage Industry
Banking Industry
Software Industry
Doctors Offices
Dentist Offices
Retail Stores
More
The bottom line? Our key motivator is your success. Let's talk today about your business objectives. Once we understand your business and your goals, we'll help you achieve the results you want with the help of reliable call center pros. Now that you know more about ABC Marketing Services, let's take a deeper dive into the most popular call center services we provide.
Call Center Company for Appointment Setting
Could you imagine booking an appointment at Serenity Empire Personal Care Home in South Fulton, only for their team to make a mistake and lose the reservation you made? Chances are you'd be mad. The same goes for your company when one of your customers books an appointment, and it's lost or delayed.
We recognize how time-consuming appointment setting can be for your business. That's where ABC Marketing Services comes in. We're one of the top call center companies providing appointment-setting services in the U.S. We specialize in offering customized solutions for businesses aiming to simplify their scheduling and improve customer engagement. Our goal is to help companies like yours stay organized and concentrate on what truly counts—achieving growth and success.

Why Hire a Call Center Company in South Fulton, GA for Appointment Setting?
Partnering with a knowledgeable call center for appointment setting can help you save time, cut costs, and minimize stress. Plus, your business can avoid expenses such as equipment, overhead, setup time, and training, all while enhancing your profits and sales.
Some additional benefits of working with ABC Marketing Services for appointment setting include:
24/7 Service
Focus More Time on Your Business
Correct Difficult Staffing Problems
Communicate with Customers Effectively
Grow Your Company
More
What Industries Benefit from ABC Appointment Setting Services?
Leaders in industries like Automotive & Transportation and Agriculture & Agribusiness find appointment setting services from ABC Marketing Services to be highly effective. Our appointment setting services help improve customer service, generate sales, and provide tech support for businesses such as:
Farm Supply Distributors
Equipment Manufacturers
Organic Farms
Car Dealerships
Trucking & Logistics Companies
More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Automotive & Transportation and Agriculture & Agribusiness.
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Business Services & Consulting and Construction & Engineering.
Call Center Company for Help Desk
Outsourcing your help desk allows your customer service department to operate 24 hours a day. Our call center company in South Fulton, GA can offer tier-1 technical support or serve as backup for your in-house help desk team. Simplify your support process and focus on growing your business, instead of dealing with help desk nightmares.

What Makes ABC Marketing Services the Best Choice for Outsourced Help Desk Services?
If you're worried about the high costs and hassles of Help Desk, look no further than our call center company for help. Help desk services from ABC Marketing Services include:
Some of the most competitive rates and flexible pricing options available, catering to a wide variety of needs, from fully dedicated agents to shared options priced by subscriber, call, or device.
A strong, purpose-driven service attitude. Like we stay ready for action with extensive help desk experience, available from 12/5 to 24/7 through phone, text, email, and live chat.
Secure and redundant call center infrastructure.
Bilingual Spanish/English and Portuguese/English agents, all fully trained with extremely low attrition.
Whether you're looking to integrate chat or email into your Help Desk services or hand over your operations for a fully managed system, ABC Marketing Services can help.
What Industries Benefit from Help Desk Services from ABC Marketing Services?
Leaders in industries like E-Commerce & Retail and Education & E-Learning find outsourced help desk services from ABC Marketing Services to be highly effective. Our help desk services improve customer service, generate sales, and provide support for businesses and organizations like:
Online Learning Platforms
Private Schools
Online Stores
Fashion Brands
More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Education & E-Learning E-Commerce and Retail.
Call Center Company for Technical Support
ABC Marketing Services is a call center company known for its tech support - so much so that we offer two different tiers to accommodate our customers.

Standard Tech Support
For Basic Tier 1 Tech Support, our agent collects your customer's information and analyzes it to identify and resolve issues using established procedures. Typically, a Tier 1 agent works under the close supervision of a senior technician from your staff. Sometimes, your tech support needs can be integrated with the PTS offerings listed below, generating revenue for your company.

Premium Tech Support (PTS)
Our all-in-one, customizable Premium Technical Support (PTS) solution offers exceptional tech support for all the connected devices and services used by your customers. There's no requirement for you to create your own offering. This comprehensive solution comes with all the necessary call center resources, software, technology, and operational expertise. You just need to promote your PTS program to your customers.
A few of the reasons why customers choose our tech support services include:
Market-Leading Results
We help your company achieve better customer experiences and higher ROI.
Problem Solving
We help you deliver superior tech support experience via immediate live support and 24/7 problem-solving skills.
Available Customer Protection
Bundle additional services like device protection, Internet security, online backup, and other third-party services as part of a single PTS subscription.
What Industries Benefit from Tech Support Services from ABC Marketing Services?
Leaders in industries like Energy & Utilities and Financial Services & Banking find technical support services from ABC Marketing Services to be highly effective. Our technical support services improve customer service, generate sales, and provide support for businesses and organizations like:
Water & Electric Providers
Solar Energy Firms
Investment Companies
Insurance Firms
More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Government & Public Sector and Healthcare & Medical.
Call Center Company for Marketing Research
Marketing research, encompassing social and opinion studies, involves the organized collection of data regarding individuals or organizations through statistical techniques and applied social science methods. This approach provides valuable insights to inform market decisions. As an integral part of any business strategy, having the right research is fundamental for sustaining your company's competitive edge - and ABC Marketing Services can help.
What Sets ABC Marketing Services Apart from Other Research Group Providers?

If business growth is on the menu this year, you've got to make informed decisions, and marketing research is one of the best ways to achieve that goal. Contact ABC Marketing Services to learn more about our marketing research services.
What Industries Benefit from Marketing Research Services from ABC Marketing Services?
Leaders in industries like Hospitality & Travel and IT & Software Development find marketing research services from ABC Marketing Services to be highly effective. Our marketing research services improve customer service, generate sales, and provide support for businesses and organizations like:
Hotels
Travel Agencies
Tech Startups
IT Consulting Firms
More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Hospitality & Travel and IT & Software Development.
Call Center Company for Surveys
Conducting outbound market research and distributing customer surveys are excellent ways to gain insights into your consumers, allowing you to enhance your products or services. Relying on trial and error can be costly. Let our call center agents assist you in making informed decisions and assessing adoption rates before launching anything new.
At ABC Marketing Services, we have the capacity to create both small and large-scale surveys. Our clients frequently report the benefits of using surveys. Some of those benefits include:
Surveys hold significant power. By tapping into the insights our call center gathers from consumers, we can assist you in developing new products and services or fine-tuning your existing offerings. Ready to discover how ABC Marketing Services can support your company? Give us a shout. We'll take the time to understand your needs and provide a tailored proposal just for you.
What Industries Benefit from Surveys from ABC Marketing Services?
Leaders in industries like Insurance and Logistics & Supply Chain find surveys from ABC Marketing Services to be highly effective. Our surveys help improve customer service, generate sales, and provide support for businesses and organizations like:
Health Insurance Providers
Auto Insurance Companies
Warehousing Companies
3PL Providers
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Hospitality & Travel and IT & Software Development.
Stay Competitive and Keep Customers Happy with Help from ABC Marketing Services
As a leading call center company in South Fulton, GA, we know that innovative, custom service is what you need to succeed. That's why, since 1996, ABC Marketing Services has led the way in providing cost-conscious yet effective call center solutions for businesses like yours. From telemarketing and help desk services to lead generation and premium tech support, we can help. We've got the tools and resources to keep your company competitive and your customers happy. Contact us today to learn more about our unique call center services
Latest News in South Fulton, GA
Georgia Mayor Khalid Kamau Says Farewell To South Fulton After A Slew Of Controversies
Kandiss Edwardshttps://www.newsbreak.com/black-enterprise-512642/3989366408548-georgia-mayor-khalid-kamau-says-farewell-to-south-fulton-after-a-slew-of-controversies
The South Fulton Mayor delivered his final State of the City addressSouth Fulton Mayor Khalid Kamau delivered his final State of the City address on the evening of May 1, marking the city’s eighth anniversary and signaling the end of his tenure.During his farewell, Kamau chose not to address those controversies directly. He instead focused on the city’s progress. He also emphasized his personal growth as a ...
The South Fulton Mayor delivered his final State of the City address
South Fulton Mayor Khalid Kamau delivered his final State of the City address on the evening of May 1, marking the city’s eighth anniversary and signaling the end of his tenure.
During his farewell, Kamau chose not to address those controversies directly. He instead focused on the city’s progress. He also emphasized his personal growth as a leader. Speaking at the Southwest Arts Center, Kamau, also known as Mayor Kobi, reflected on his time in office and emphasized the importance of civility in political discourse.
Reflecting on the city’s identity, Kamau highlighted South Fulton’s status as the Blackest city in America. Nearly 92% of South Fulton’s residents are Black.
“I really think that a lot of what distinguishes us from Atlanta is that a lot of what you hear about Atlanta being this Black mecca and this center of Black excellence a lot of that is actually South Fulton.”
In closing remarks Kamau expressed hope for the city’s future.
“A more noble city lies on the other side of these troubled waters. Do not fall victim to the post-traumatic slave narrative that Black people cannot rightly govern.”
Kamau announced last week that he would not seek reelection. The mayor cited the low mayoral salary of approximately $47,000 as insufficient compensation for the demands of the role. He revealed that the low pay had forced him to sell his mother’s house and rely on food stamps. Despite proposing a salary increase to $85,000, the city council did not approve the raise.
His decision not to run for a second term follows a series of controversies, including allegations of unauthorized expenditures totaling around $26,000 on a city-issued purchasing card. These expenses encompassed international trips and office enhancements, such as a mural and a pool table.
As the city prepares for its next election, three candidates have announced their intentions to run for mayor: former Mayor Bill Edwards, Councilwoman Carmalitha Gumbs, and Navy veteran Kelvin Davis. Each candidate has expressed a commitment to restoring integrity and transparency to the city’s leadership.
South Fulton mayor gives 'farewell address' at State of the City
Dan Rabyhttps://www.fox5atlanta.com/news/south-fulton-mayor-farewell-address-state-city
South Fulton mayor gives State of the City addressSouth Fulton Mayor Khalid Kamau delivered the State of the City address on Thursday evening at the Southwest Arts Center. Kamau previously announced that he would not be seeking re-election because of the low pay.The BriefSouth Fulton's embattled mayor gave his "farewell address" during his State of the Ci...
South Fulton mayor gives State of the City address
South Fulton Mayor Khalid Kamau delivered the State of the City address on Thursday evening at the Southwest Arts Center. Kamau previously announced that he would not be seeking re-election because of the low pay.
The Brief
South Fulton's embattled mayor gave his "farewell address" during his State of the City on Thursday evening.
Mayor Khalid Kamau's speech comes a week after he announced at a South Fulton City Council meeting that he plans not to seek re-election.
What we know:
The address, which marks South Fulton's eighth anniversary as one of metro Atlanta's newest cities, began at 7:30 p.m. at the Southwest Arts Center on New Hope Road.
The backstory:
Kamau has fought with other city leaders over the salary, which he said was the main reason he did not want to run again. He claimed that the salary forced him to sell his mother's house and temporarily be on food stamps.
According to South Fulton records, the salary of the mayor of South Fulton is $47,000. Kamau proposed raising the salary to $85,000 last year. That proposal was not approved by the City Council.
South Fulton mayor not running for re-election
South Fulton Mayor Khalid Kamau announced at a recent city council meeting that he will no longer seek re-election.
In January, city council members accused Kamau of making tens of thousands of dollars in unauthorized expenditures with his city purchase card.
Officials accused Kamau of using his city-issued purchase card to make unauthorized purchases, including a 20-day trip to Ghana, spending approximately $26,000 without the city's approval. Kamau has defended the trips as part of his economic development plan.
In March, the City Council said that Kamau had used city funds to commission a mural for his office without proper authorization, taking the funds to pay for finishing the work directly from the mayor's salary.
For the remainder of his term, Kamau says he will be scaling down his work, spending the last seven months in office as the "part-time mayor" that the city's charter identifies him as.
What's next:
Former Mayor Bill Edwards, Councilwoman Carmalitha Gumbs, and Navy veteran Kelvin J. Davis have announced campaigns to succeed Kamau for South Fulton's top job in November's election.
The Source: Information for this story was taken from previous FOX 5 reports.
Through Collaboration with Fulton County Grady Breaks Ground on Freestanding Emergency Room in South Fulton
fultoncountyga.govhttps://www.fultoncountyga.gov/news/2025/04/11/freestanding-emergency-room-opens-in-south-fulton
On April 9, Fulton County Chairman Robb Pitts and members of the Board of Commissioners participated in a groundbreaking ceremony for Grady Health System’s new 20,000 square-foot freestanding emergency department, which will be located on Highway 92 at South Fulton Parkway in Union City.Commissioners in attendance included Vice Chair Bob Ellis, district Commissioner Marvin S. Arrington, Jr., and Commissioners Bridget Thorne, Dana Barrett, and Mo Ivory, as well as County Manager Dick Anderson and Chief Operating Officer Dr. Pamel...
On April 9, Fulton County Chairman Robb Pitts and members of the Board of Commissioners participated in a groundbreaking ceremony for Grady Health System’s new 20,000 square-foot freestanding emergency department, which will be located on Highway 92 at South Fulton Parkway in Union City.
Commissioners in attendance included Vice Chair Bob Ellis, district Commissioner Marvin S. Arrington, Jr., and Commissioners Bridget Thorne, Dana Barrett, and Mo Ivory, as well as County Manager Dick Anderson and Chief Operating Officer Dr. Pamela Roshell. Fulton County and Grady officials were joined by Governor Brian Kemp, First Lady Marty Kemp, and Union City Mayor Vince Williams, along with dozens of community members.
The Freestanding Emergency Room is the latest collaboration in Fulton County’s longstanding relationship with Grady, which dates back for more than a century. Fulton County will contribute approximately $19.2 million in debt service payments for this project.
The new freestanding Emergency Center responds to a need for improved healthcare access in South Fulton. In 2022, two hospitals in Fulton County closed their doors – one in Atlanta and one in East Point. After those closures, Fulton County collaborated with Morehouse School of Medicine and Ernst & Young to conduct the “Project Care” study, which examined the impact of gaps in healthcare access for Fulton County residents. This study confirmed the existence of a significant “healthcare desert” in South Fulton, and a life expectancy difference of 7 years between residents in South Fulton and those in North Fulton. Following that study, Fulton County engaged Grady leadership in addressing the issue.
Chairman Pitts noted, “We learned that the lack of accessible emergency care in South Fulton is literally costing people their lives. I applaud Grady’s leadership for listening, and I applaud them even more for taking real action. Residents in South Fulton need this and they deserve it.”
The new freestanding emergency room will open in Fall 2026. The 40-acre parcel provides the opportunity for future expansion to potentially include additional healthcare services.
South Fulton’s ‘Inaugural Mayor’ Officially Announces Run for Office Before Large Crowd
PRUndergroundhttps://www.prunderground.com/south-fultons-inaugural-mayor-officially-announces-run-for-office-before-large-crowd/00352258/
Industry: BusinessWilliam “Bill” Edwards vows to end negativity and restore credibility to Fulton County’s 2nd largest City.South Fulton, GA (PRUnderground) April 21st, 2025A crowd of enthusiastic residents gathered to show their support of former Mayor William “Bill” Edwards as he officially announced his candidacy for Mayor of the City of South Fulton. The announcement at the Enon Ranch ...
Industry: Business
William “Bill” Edwards vows to end negativity and restore credibility to Fulton County’s 2nd largest City.
South Fulton, GA (PRUnderground) April 21st, 2025
A crowd of enthusiastic residents gathered to show their support of former Mayor William “Bill” Edwards as he officially announced his candidacy for Mayor of the City of South Fulton. The announcement at the Enon Ranch drew a diverse group of local business owners, community leaders, young professionals, and longtime residents, who rallied behind Edwards’ vision for a stronger, more forward-thinking City of South Fulton. Edwards shared his S.E.A.L. the Deal mission that focuses on Sustainability (stabilizing city services), Economic Development (bringing new business to the city), Accountability (restoring the overall trust in governance), and Listening (heeding the concerns of citizens to address their issues).
“Citizens of South Fulton have grown tired of the constant negativity and infighting in their city, and they desire a leader who can deliver on the promises made when they voted to create this city. I am that positive leader with a wealth of government experience, vast political and personal relationships, and one who can seal the deal,” Edwards said.
Prior to serving as the City’s Inaugural Mayor, Edwards served over 14 years as the Fulton County Commissioner representing South Fulton. In this role, Edwards was instrumental in the allocation of millions of dollars of funding for the South Fulton Service District and was responsible for the creation of some of the crown jewels of the city, including Wolf Creek Amphitheater, South Fulton Arts Center, and the Adult-Day Program at the H.J.C Bowden Senior Multi-purpose Facility. As Mayor, Edwards successfully negotiated the acquisition of the majority of Fulton Industrial Boulevard (FIB) to be within the city limits. FIB is considered to be a major economic engine in the region.
Edwards’ April 17th campaign rally was also the kick-off to his listening tour across the City of South Fulton, designed to be an opportunity for residents to share what they deem most important to move the city forward. Edwards’ next stop will be Sunday, April 27th, 4 p.m.-6 p.m. at Mulan’s Asian Cuisine, 1195 Fairburn Road SW, Suite 100, Atlanta, GA 30331. Get more details about the campaign and the listening tour at www.votebilledwards.com.
About Bill Edwards for Mayor – South Fulton
Known for his tireless efforts in fostering economic growth and supporting civic organizations, Edwards has played a pivotal role in making South Fulton one of the fastest-growing and most prosperous areas in Metro Atlanta. During his tenure as the first mayor of the City of South Fulton, Bill Edwards achieved several notable accomplishments. Edwards prioritized attracting new businesses and encouraging economic growth in South Fulton. He worked on initiatives to create a business-friendly environment to help increase job opportunities and improve the local economy. For more information visit https://votebilledwards.com/
South Fulton approved new travel policy after mayor's controversial Africa trip
Dan Rabyhttps://www.fox5atlanta.com/news/south-fulton-new-travel-policy-mayors-africa-trip
South Fulton city leaders have created a new policy for officials traveling internationally.The move comes months after controversy with Mayor Khalid Kamau over city expenses used during a trip to Africa.The backstory:In January, city council members accused Mayor Khalid Kamau of making tens of thousands of dollars in unauthorized expenditures with his city purchase card.Officials accused Kamau of using his...
South Fulton city leaders have created a new policy for officials traveling internationally.
The move comes months after controversy with Mayor Khalid Kamau over city expenses used during a trip to Africa.
The backstory:
In January, city council members accused Mayor Khalid Kamau of making tens of thousands of dollars in unauthorized expenditures with his city purchase card.
Officials accused Kamau of using his city-issued purchase card to make unauthorized purchases, including a 20-day trip to Ghana, spending approximately $26,000 without the city's approval.
The mayor has defended his trips, stating that they were business-related and part of his economic development plans.
South Fulton City Council addresses mayor flap
Some tough questions for South Fulton City Council. They met Tuesday night for the first time since lifting a ban blocking Mayor Khalid Kamau from City Hall. Weeks ago, council members voted to bar the mayor from entering the building, but how they reached that decision has raised questions.
As a response to the allegations, the city council limited Kamau's access to his office at South Fulton City Hall and put restrictions on his city-issued vehicle and card. His access to facilities has since been restored after conversations with the city's attorney.
Last month, the City Council said that Kamau had used city funds to commission a mural for his office without proper authorization, taking the funds to pay the finish the work directly from the mayor's salary.
Previously, the council also voted to suspend international travel for 30 to 45 days while the current policy undergoes review.
What we know:
The new policy, adopted at a meeting this week, will require all international travel get pre-approved by a majority of the South Fulton City Council.
The travel proposals will need to have an itinerary with projected costs, and officials will be required to produce a post-trip report show how the travel directly benefits the South Fulton residents.
What they're saying:
"This action, taken at our April 8 Council meeting, reflects the will of the residents who expect accountability and professionalism from their elected leaders. It also ensures that all future trips undertaken on behalf of the City will be subject to clear guidelines, proper oversight, and a demonstrated public benefit," Councilmember Helen Zenobia Willis said.
"I thank my Council colleagues for standing with me to put safeguards in place that restore trust, promote fiscal responsibility, and ensure that we remain focused on the issues that matter most to our residents, taxpayers and other city stakeholders," she said.
The Source: Information for this story came from a release by Councilmember Helen Zenobia Willis and previous FOX 5 reporting.
Disclaimer:

Disclaimer:
This website publishes news articles that contain copyrighted material whose use has not been specifically authorized by the copyright owner. The non-commercial use of these news articles for the purposes of local news reporting constitutes "Fair Use" of the copyrighted materials as provided for in Section 107 of the US Copyright Law.

Service Areas
- Call Center Company in South Fulton, GA
- The ABC Marketing Services Difference
- Call Center Company for Cold Calling
- Call Center Company for Appointment Setting
- Call Center Company for Outbound Calls
- Call Center Company for Collections
- Call Center Company for Help Desk
- Call Center Company for Technical Support
- Call Center Company for Customer Support
- Call Center Company for Marketing Research
- Call Center Company for Surveys
