Call Center Company in Shreveport, LA
You don't have to be an all-A student from Centenary College of Louisiana near Shreveport to know that exceptional customer service and effective communication are more important than ever in today's environment. With a multitude of platforms available for customer engagement, companies and industries of all kinds are feeling compelled to elevate their client support.
In fact, savvy business leaders are exploring ways to cut costs by outsourcing their inbound and outbound voice services, along with the email and chat support that are crucial to daily operations. If your company is ready to enhance customer experience, retain and grow its client base, increase brand visibility, and outpace competitors, consider collaborating with ABC Marketing Services Services to take the next step.

Years of Experience

- Call Center Company in Shreveport, LA
- The ABC Marketing Services Difference
- Call Center Company for Appointment Setting
- What Services Does ABC Marketing Services Provide for These Industries?
- Call Center Company for Help Desk
- What Services Does ABC Marketing Services Provide for These Industries?
- Call Center Company for Technical Support
- What Services Does ABC Marketing Services Provide for These Industries?
- Call Center Company for Marketing Research
- What Industries Benefit from Marketing Research Services from ABC Marketing Services?
- Call Center Company for Surveys
- Stay Competitive and Keep Customers Happy with Help from ABC Marketing Services
The ABC Marketing Services Difference
For over 20 years, our call center company in Shreveport, LA has been providing innovative solutions to help you engage with your markets across the U.S., Canada, and beyond. We've successfully launched hundreds of campaigns for a number of needs, including:
Help Desk
Customer Care
Technical Support
Surveys
Appointment Setting
Outbound Sales
Lead Generation
We recognize that choosing to partner with a call center for customer care and product support is a significant commitment. We also understand how challenging it can be to transition from another call center provider. That's why, as your trusted partner, we're dedicated to guiding you through this process every step of the way.
When you collaborate with ABC Marketing Services, you gain access to a team of experts who are ready to support your customers as if they were their own. Unlike other call center companies, we offer services that are fully customized to meet the unique needs of your business. Our centers are close to the U.S., in user-friendly destinations in Mexico, Belize, El Salvador, and Brazil, where our pricing is 50% lower than standard rates, and we can handle projects in Spanish, English, Portuguese, and other languages.

What Industries Does ABC Marketing Services Target?
If you own a business, you're probably wondering whether we serve the industry in which you work. We're proud to serve many businesses in a number of different industries, including:
Travel Industry
Medical Industry
Mortgage Industry
Banking Industry
Software Industry
Doctors Offices
Dentist Offices
Retail Stores
More
The bottom line? Our key motivator is your success. Let's talk today about your business objectives. Once we understand your business and your goals, we'll help you achieve the results you want with the help of reliable call center pros. Now that you know more about ABC Marketing Services, let's take a deeper dive into the most popular call center services we provide.
Call Center Company for Appointment Setting
Could you imagine booking an appointment at Azalea Estates of Shreveport in Shreveport, only for their team to make a mistake and lose the reservation you made? Chances are you'd be mad. The same goes for your company when one of your customers books an appointment, and it's lost or delayed.
We recognize how time-consuming appointment setting can be for your business. That's where ABC Marketing Services comes in. We're one of the top call center companies providing appointment-setting services in the U.S. We specialize in offering customized solutions for businesses aiming to simplify their scheduling and improve customer engagement. Our goal is to help companies like yours stay organized and concentrate on what truly counts—achieving growth and success.

Why Hire a Call Center Company in Shreveport, LA for Appointment Setting?
Partnering with a knowledgeable call center for appointment setting can help you save time, cut costs, and minimize stress. Plus, your business can avoid expenses such as equipment, overhead, setup time, and training, all while enhancing your profits and sales.
Some additional benefits of working with ABC Marketing Services for appointment setting include:
24/7 Service
Focus More Time on Your Business
Correct Difficult Staffing Problems
Communicate with Customers Effectively
Grow Your Company
More
What Industries Benefit from ABC Appointment Setting Services?
Leaders in industries like Automotive & Transportation and Agriculture & Agribusiness find appointment setting services from ABC Marketing Services to be highly effective. Our appointment setting services help improve customer service, generate sales, and provide tech support for businesses such as:
Farm Supply Distributors
Equipment Manufacturers
Organic Farms
Car Dealerships
Trucking & Logistics Companies
More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Automotive & Transportation and Agriculture & Agribusiness.
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Business Services & Consulting and Construction & Engineering.
Call Center Company for Help Desk
Outsourcing your help desk allows your customer service department to operate 24 hours a day. Our call center company in Shreveport, LA can offer tier-1 technical support or serve as backup for your in-house help desk team. Simplify your support process and focus on growing your business, instead of dealing with help desk nightmares.

What Makes ABC Marketing Services the Best Choice for Outsourced Help Desk Services?
If you're worried about the high costs and hassles of Help Desk, look no further than our call center company for help. Help desk services from ABC Marketing Services include:
Some of the most competitive rates and flexible pricing options available, catering to a wide variety of needs, from fully dedicated agents to shared options priced by subscriber, call, or device.
A strong, purpose-driven service attitude. Like we stay ready for action with extensive help desk experience, available from 12/5 to 24/7 through phone, text, email, and live chat.
Secure and redundant call center infrastructure.
Bilingual Spanish/English and Portuguese/English agents, all fully trained with extremely low attrition.
Whether you're looking to integrate chat or email into your Help Desk services or hand over your operations for a fully managed system, ABC Marketing Services can help.
What Industries Benefit from Help Desk Services from ABC Marketing Services?
Leaders in industries like E-Commerce & Retail and Education & E-Learning find outsourced help desk services from ABC Marketing Services to be highly effective. Our help desk services improve customer service, generate sales, and provide support for businesses and organizations like:
Online Learning Platforms
Private Schools
Online Stores
Fashion Brands
More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Education & E-Learning E-Commerce and Retail.
Call Center Company for Technical Support
ABC Marketing Services is a call center company known for its tech support - so much so that we offer two different tiers to accommodate our customers.

Standard Tech Support
For Basic Tier 1 Tech Support, our agent collects your customer's information and analyzes it to identify and resolve issues using established procedures. Typically, a Tier 1 agent works under the close supervision of a senior technician from your staff. Sometimes, your tech support needs can be integrated with the PTS offerings listed below, generating revenue for your company.

Premium Tech Support (PTS)
Our all-in-one, customizable Premium Technical Support (PTS) solution offers exceptional tech support for all the connected devices and services used by your customers. There's no requirement for you to create your own offering. This comprehensive solution comes with all the necessary call center resources, software, technology, and operational expertise. You just need to promote your PTS program to your customers.
A few of the reasons why customers choose our tech support services include:
Market-Leading Results
We help your company achieve better customer experiences and higher ROI.
Problem Solving
We help you deliver superior tech support experience via immediate live support and 24/7 problem-solving skills.
Available Customer Protection
Bundle additional services like device protection, Internet security, online backup, and other third-party services as part of a single PTS subscription.
What Industries Benefit from Tech Support Services from ABC Marketing Services?
Leaders in industries like Energy & Utilities and Financial Services & Banking find technical support services from ABC Marketing Services to be highly effective. Our technical support services improve customer service, generate sales, and provide support for businesses and organizations like:
Water & Electric Providers
Solar Energy Firms
Investment Companies
Insurance Firms
More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Government & Public Sector and Healthcare & Medical.
Call Center Company for Marketing Research
Marketing research, encompassing social and opinion studies, involves the organized collection of data regarding individuals or organizations through statistical techniques and applied social science methods. This approach provides valuable insights to inform market decisions. As an integral part of any business strategy, having the right research is fundamental for sustaining your company's competitive edge - and ABC Marketing Services can help.
What Sets ABC Marketing Services Apart from Other Research Group Providers?

If business growth is on the menu this year, you've got to make informed decisions, and marketing research is one of the best ways to achieve that goal. Contact ABC Marketing Services to learn more about our marketing research services.
What Industries Benefit from Marketing Research Services from ABC Marketing Services?
Leaders in industries like Hospitality & Travel and IT & Software Development find marketing research services from ABC Marketing Services to be highly effective. Our marketing research services improve customer service, generate sales, and provide support for businesses and organizations like:
Hotels
Travel Agencies
Tech Startups
IT Consulting Firms
More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Hospitality & Travel and IT & Software Development.
Call Center Company for Surveys
Conducting outbound market research and distributing customer surveys are excellent ways to gain insights into your consumers, allowing you to enhance your products or services. Relying on trial and error can be costly. Let our call center agents assist you in making informed decisions and assessing adoption rates before launching anything new.
At ABC Marketing Services, we have the capacity to create both small and large-scale surveys. Our clients frequently report the benefits of using surveys. Some of those benefits include:
Surveys hold significant power. By tapping into the insights our call center gathers from consumers, we can assist you in developing new products and services or fine-tuning your existing offerings. Ready to discover how ABC Marketing Services can support your company? Give us a shout. We'll take the time to understand your needs and provide a tailored proposal just for you.
What Industries Benefit from Surveys from ABC Marketing Services?
Leaders in industries like Insurance and Logistics & Supply Chain find surveys from ABC Marketing Services to be highly effective. Our surveys help improve customer service, generate sales, and provide support for businesses and organizations like:
Health Insurance Providers
Auto Insurance Companies
Warehousing Companies
3PL Providers
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Hospitality & Travel and IT & Software Development.
Stay Competitive and Keep Customers Happy with Help from ABC Marketing Services
As a leading call center company in Shreveport, LA, we know that innovative, custom service is what you need to succeed. That's why, since 1996, ABC Marketing Services has led the way in providing cost-conscious yet effective call center solutions for businesses like yours. From telemarketing and help desk services to lead generation and premium tech support, we can help. We've got the tools and resources to keep your company competitive and your customers happy. Contact us today to learn more about our unique call center services
Latest News in Shreveport, LA
Grambling, Langston to play in 2025 Shreveport Kickoff Classic
Kevin Kelleyhttps://fbschedules.com/grambling-langston-to-play-in-2025-shreveport-kickoff-classic/
The Grambling State Tigers and Langston Lions will meet in the 2025 Shreveport Kickoff Classic, both schools announced Friday.Grambling State and Langston will square off on Saturday, Aug. 30, 2025 at Independence Stadium in Shreveport, La. Home to the annual Radiance Technologies Independence Bowl, Independence Stadium has a seating capacity of 50,000.“We’re thrilled to open our season with the Shreveport Kickoff Classic against a outstanding program like Langston University,” said ...
The Grambling State Tigers and Langston Lions will meet in the 2025 Shreveport Kickoff Classic, both schools announced Friday.
Grambling State and Langston will square off on Saturday, Aug. 30, 2025 at Independence Stadium in Shreveport, La. Home to the annual Radiance Technologies Independence Bowl, Independence Stadium has a seating capacity of 50,000.
“We’re thrilled to open our season with the Shreveport Kickoff Classic against a outstanding program like Langston University,” said GSU Vice President for Intercollegiate Athletics Dr. Trayvean D. Scott. “This matchup not only showcases two storied institutions but also brings our passionate fan base together in a city with deep cultural and athletic ties to Grambling State. It’s more than a game—it’s a celebration of tradition, excellence, and community.”
The Shreveport Kickoff Classic, formerly the Red River State Fair Classic, is a college football game that debuted in 1911 and was played most recently in 2022. In that 2022 contest, Grambling State defeated Northwestern State, 47-21.
“This will surely be an epic battle of the big cats! I am excited for our football team to play in the same location as the Independence Bowl,” said Langston Director of Athletics Donnita Drain-Rogers. “Our Lions as well as the Langston University Marching Pride Band will have the opportunity to showcase their talents on one of the biggest HBCU stages of the year.”
Grambling State is a member of the Southwestern Athletic Conference (SWAC) in the Football Championship Subdivision (FCS), while Langston competes in the Sooner Athletic Conference (SAC) in the National Association of Intercollegiate Athletics (NAIA). The 2025 matchup will mark the first-ever meeting between the two schools on the gridiron.
Grambling State previously announced an 11-game schedule for the 2025 season, but the addition of the Shreveport Kickoff Classic brings them up to the NCAA maximum of 12. FCS schools will return to playing a maximum of 11 games in 2026.
FOOTBALL SCHEDULES
Ayodele “Ayo” Edith Anderson
shreveporttimes.comhttps://www.shreveporttimes.com/obituaries/plou1166502
Funeral Services for Ayodele “Ayo” Edith Anderson will be held at 11:00 am on Saturday, May 3, 2025 at Mt. Canaan Baptist Church, 1666 Alston Street, Shreveport, Louisiana. Ms. Anderson will lie in repose from 9:00 am to 10:00 am. On Friday, May 2, 2025, she will lie in repose from 3:00 pm to 6:00 pm, and Family Hour will be held from 6:00 pm to 8:00 pm at Mt. Canaan Baptist Church.Ayo earned her angel wings on Friday, April 25, 2025 after sudden illness.Ayo was a member of the inaugural kindergarten class at South ...
Funeral Services for Ayodele “Ayo” Edith Anderson will be held at 11:00 am on Saturday, May 3, 2025 at Mt. Canaan Baptist Church, 1666 Alston Street, Shreveport, Louisiana. Ms. Anderson will lie in repose from 9:00 am to 10:00 am. On Friday, May 2, 2025, she will lie in repose from 3:00 pm to 6:00 pm, and Family Hour will be held from 6:00 pm to 8:00 pm at Mt. Canaan Baptist Church.
Ayo earned her angel wings on Friday, April 25, 2025 after sudden illness.
Ayo was a member of the inaugural kindergarten class at South Highlands Elementary Magnet School, and later attended Caddo Middle Magnet School, and C.E. Byrd High School. In 1994, a deep connection to family and culture led Ayo to Southern University and A&M College in Baton Rouge, La., where she graduated Cum Laude with a B.A. in Mass Communications. She also earned a master’s degree from the prestigious S.I. Newhouse School of Public Communications at Syracuse University, in New York. Ayo embarked on a successful corporate career at Verizon in New York City and later in Lewisville, Texas, serving as a Human Resources Manager. She was most recently employed as the Area Health Education Center Program Office Project Coordinator at LSU Health Shreveport. Ayo was the owner of Ayo’s Exquisite Excursions and Events, showcasing her entrepreneurial talents and passion for curating unforgettable experiences. Ms. Anderson was a member of several organizations, including the Alpha Kappa Alpha Sorority, Incorporated, The Links, Incorporated, and Jack and Jill of America, Incorporated.
Beyond Ayo’s many professional and civic accomplishments, the realization of her heart’s deepest desire was becoming the mother to Ayden Akil Moss Anderson. In every moment, Ayo poured her love, her faith, and her unwavering devotion into Ayden’s life, leaving him with a foundation that will continue to guide and strengthen him throughout his life.
Ayo was preceded in death by her father, Arthur Lee Anderson; maternal grandparents, Marshall and Edith Webb and paternal grandparents Tarris and Veola Anderson.
Ayo leaves to carry on her legacy, a son, Ayden Akil Moss Anderson; mother, Burnadine Moss Anderson; brothers, Dakarai Akil Anderson of Dallas, Texas; Derrick Hall (Lisa) of Oklahoma City, Oklahoma; Calvin Jermaine Hall, Sr. (Tina) of San Antonio, Texas and a host of aunts, uncles, cousins and dear friends.
In lieu of flowers and food, donations may be given to The Ayden Akil Moss Anderson Scholarship Fund. This tribute ensures that her unwavering passion for education continues to inspire her son, Ayden, shaping his journey with the love and generosity of those who cherished her.
Posted online on May 01, 2025
Published in The Shreveport Times
NFL Players from Woodlawn HS (Shreveport, LA)
Staffhttps://superwestsports.com/nfl-players-from-woodlawn-hs-shreveport-la/
> An updated list of all NFL Players from Woodlawn High School in Shreveport, LA Here’s an up-to-date list of all NFL Players from Woodlawn Leadership Academy High School in Shreveport, LA.The list includes only those players who have played in an NFL game.See where it ranks among other schools in the state ...
> An updated list of all NFL Players from Woodlawn High School in Shreveport, LA
Here’s an up-to-date list of all NFL Players from Woodlawn Leadership Academy High School in Shreveport, LA.
The list includes only those players who have played in an NFL game.
See where it ranks among other schools in the state here.
NFL Players from Woodlawn HS
Player | Pos | Teams | From | To |
---|---|---|---|---|
Donovan Wilson | S | DAL | 2019 | 2024 |
Henry Black | DB | GNB | 2020 | 2021 |
Lawrence Hart | TE | ARI | 2001 | 2001 |
Joe Ferguson | QB | BUF,DET,TAM,IND | 1973 | 1990 |
Terry Bradshaw | QB | PIT | 1970 | 1983 |
Vic Minor | DB | SEA | 1980 | 1981 |
Robert Pennywell | LB | ATL | 1977 | 1980 |
Provided by Pro-Football-Reference.com
LA 3132 Shreveport: Intermittent Lane Closures Starting Wednesday
Gary McCoyhttps://710keel.com/ixp/155/p/shreveport-la-3132-lane-closures/
Shreveport/Bossier traffic of late has the makings of a Charles Dickens novel.Get our free mobile appWith deteriorating road conditions throughout the area, it's the best of times and the worst of times.To combat the volume of crumbling roadways throughout the twin cities, the Louisiana Department of Transportation and Development is hard at work with scores of projects, which, while designed to make things better in the long-haul, certainly make things rougher for motorists in the interim.And the latest announcem...
Shreveport/Bossier traffic of late has the makings of a Charles Dickens novel.
Get our free mobile app
With deteriorating road conditions throughout the area, it's the best of times and the worst of times.
To combat the volume of crumbling roadways throughout the twin cities, the Louisiana Department of Transportation and Development is hard at work with scores of projects, which, while designed to make things better in the long-haul, certainly make things rougher for motorists in the interim.
And the latest announcement from the DOTD is sure to slow things for about a month beginning this Wednesday, April 23.
DOTD is advising all drivers that beginning Wednesday, we should expect intermittent lane closures on LA 3132 eastbound and westbound in Shreveport as part of a $6.8 million project to replace the roadway signage.
These lane closures are necessary to allow for equipment mobilization at various locations between the I-20 and US 171 (Mansfield Rd) interchanges along LA 3132.
The intermittent lane closures will take place mostly during the day, with some restricted only to nighttime (near the Mansfield Road interchange), over the course of approximately the next month.
The good news about this particular project is that the majority of the work will actually be done off the shoulders of LA 3132 and is not expected to impact traffic.
As with all projects like this, all work will be done "weather permitting" so inclement weather could delay, extend or alter in other ways the scheduled work days/hours for this project.
DOTD appreciates your patience and reminds you to please drive with caution through the construction site and be on the lookout for work crews and their equipment.
Remember to leave plenty of room between you and the vehicle in front of you.
‘Grid conditions are currently stable’ says SWEPCO after emergency outages
KSLA Staffhttps://www.ksla.com/2025/04/26/temporary-emergency-grid-protection-outages-effect-bossier-parish/
SHREVEPORT, La. (KSLA) - There were more than 30,000 SWEPCO customers in Bossier and Caddo Parishes who did not have power.On Saturday, April 26, around 4:30 p.m., SWEPCO said they were notified by the Southwest Power Pool (SPP) of a grid protection event that may cause disruption within the SWEPCO service area. Bossier Parish will see outages until SPP directs SWEPCO to restore power.“Temporary emergency grid protection outages are now in effect across parts of our service territory in Bossier Parish.The...
SHREVEPORT, La. (KSLA) - There were more than 30,000 SWEPCO customers in Bossier and Caddo Parishes who did not have power.
On Saturday, April 26, around 4:30 p.m., SWEPCO said they were notified by the Southwest Power Pool (SPP) of a grid protection event that may cause disruption within the SWEPCO service area. Bossier Parish will see outages until SPP directs SWEPCO to restore power.
“Temporary emergency grid protection outages are now in effect across parts of our service territory in Bossier Parish.
The SWEPCO team works with the Southwest Power Pool to manage the flow of electricity in our area. SPP required us to take emergency outages in specific areas on the power lines that provide our customers with service. This action was taken to prevent conditions that could cause widespread damage to power lines and equipment that could take days or longer to fix. We are working and coordinating with SPP and will provide additional updates as soon as possible.
The outages are primarily affecting customers in Northwest Louisiana, primarily in Bossier and Caddo parishes. Please know we always strive to provide our customers with advance notice of an outage whenever possible, and unfortunately that was not possible in this emergency situation. In this instance, our grid operators were instructed to take immediate action, which did not give us time to inform you before the outage occurred.”
At 9 p.m., SWPECO gave another update stating they were in the process of restoring power to customers throughout the hour. They said they expect all outages to be resolved Saturday night. By 9:13 p.m., there were 8,747 SWEPCO customers still waiting to have their power restored.
On April 27, SWEPCO released an update on the situation. The company says that the grid conditions are currently stable.
“We want to assure you that grid conditions are currently stable. The Southwest Power Pool (SPP), our regional transmission organization, has confirmed that the situation has improved, and we are continuing to monitor it closely,” says SWEPCO.
Southwest Power Pool is the Balancing Authority and Reliability Coordinator for a 14-state region, which includes SWEPCO service in portions of Arkansas, Louisiana, Texas, and Oklahoma. Sometimes, SPP’s responsibilities is to work with owners and operators of generation and transmission facilities to operate the regional power grid safely and balance between supply and demand.
“SPP is essential for maintaining grid reliability through key activities such as monitoring the grid 24/7, anticipating problems, and taking preemptive action. When risks are detected, they direct SWEPCO and other utilities to take action, ensuring a coordinated regional response. Operating independently and complying with over 5,500 pages of reliability standards, the RTO plays a crucial role in delivering safe and reliable electricity to consumers,” explains SWEPCO.
WHY WOULD SWEPCO DISCONNECT POWER DURING A REGIONAL POWER GRID EMERGENCY?
If Southwest Power Pool declares an emergency requiring utilities to reduce the electric load on the regional power grid, SWEPCO puts its emergency plan into action. As the regional power grid operator, SPP would require the action as a last resort to avoid widespread power loss and to prevent long-term damage to the regional electric system. The action may be due to extreme temperatures, unexpected electric system problems, tight supplies of electricity across the region, or other power grid emergencies. SWEPCO would implement a series of controlled outages that temporarily interrupt power to customers in parts of its service territory, rotating the outages whenever possible so that customers are not without power any longer than necessary.
Go here to check the outage map.
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Service Areas
- Call Center Company in Shreveport, LA
- The ABC Marketing Services Difference
- Call Center Company for Cold Calling
- Call Center Company for Appointment Setting
- Call Center Company for Outbound Calls
- Call Center Company for Collections
- Call Center Company for Help Desk
- Call Center Company for Technical Support
- Call Center Company for Customer Support
- Call Center Company for Marketing Research
- Call Center Company for Surveys
