Keep Your Company Competitive and Customers Happy with Call Center Services from ABC Marketing Services

Call Center Company in Scottsdale, AZ

You don't have to be an all-A student from Scottsdale Community College near Scottsdale to know that exceptional customer service and effective communication are more important than ever in today's environment. With a multitude of platforms available for customer engagement, companies and industries of all kinds are feeling compelled to elevate their client support.

In fact, savvy business leaders are exploring ways to cut costs by outsourcing their inbound and outbound voice services, along with the email and chat support that are crucial to daily operations. If your company is ready to enhance customer experience, retain and grow its client base, increase brand visibility, and outpace competitors, consider collaborating with ABC Marketing Services Services to take the next step.

Call Center Company Scottsdale, AZ

The ABC Marketing Services Difference

For over 20 years, our call center company in Scottsdale, AZ has been providing innovative solutions to help you engage with your markets across the U.S., Canada, and beyond. We've successfully launched hundreds of campaigns for a number of needs, including:

  • HelpHelp Desk
  • CareCustomer Care
  • TechnicalTechnical Support
  • SurveysSurveys
  • SettingAppointment Setting
  • OutboundOutbound Sales
  • LeadLead Generation

We recognize that choosing to partner with a call center for customer care and product support is a significant commitment. We also understand how challenging it can be to transition from another call center provider. That's why, as your trusted partner, we're dedicated to guiding you through this process every step of the way.

When you collaborate with ABC Marketing Services, you gain access to a team of experts who are ready to support your customers as if they were their own. Unlike other call center companies, we offer services that are fully customized to meet the unique needs of your business. Our centers are close to the U.S., in user-friendly destinations in Mexico, Belize, El Salvador, and Brazil, where our pricing is 50% lower than standard rates, and we can handle projects in Spanish, English, Portuguese, and other languages.

The ABC Marketing Scottsdale, AZ

What Industries Does ABC Marketing Services Target?

If you own a business, you're probably wondering whether we serve the industry in which you work. We're proud to serve many businesses in a number of different industries, including:

The bottom line? Our key motivator is your success. Let's talk today about your business objectives. Once we understand your business and your goals, we'll help you achieve the results you want with the help of reliable call center pros. Now that you know more about ABC Marketing Services, let's take a deeper dive into the most popular call center services we provide.

Call Center Company for Appointment Setting

Could you imagine booking an appointment at Belmont Village Senior Living Scottsdale in Scottsdale, only for their team to make a mistake and lose the reservation you made? Chances are you'd be mad. The same goes for your company when one of your customers books an appointment, and it's lost or delayed.

We recognize how time-consuming appointment setting can be for your business. That's where ABC Marketing Services comes in. We're one of the top call center companies providing appointment-setting services in the U.S. We specialize in offering customized solutions for businesses aiming to simplify their scheduling and improve customer engagement. Our goal is to help companies like yours stay organized and concentrate on what truly counts—achieving growth and success.

ABC Marketing Customer Care Scottsdale, AZ

Why Hire a Call Center Company in Scottsdale, AZ for Appointment Setting?

Partnering with a knowledgeable call center for appointment setting can help you save time, cut costs, and minimize stress. Plus, your business can avoid expenses such as equipment, overhead, setup time, and training, all while enhancing your profits and sales.

Some additional benefits of working with ABC Marketing Services for appointment setting include:

  • Care24/7 Service
  • FocusFocus More Time on Your Business
  • CorrectCorrect Difficult Staffing Problems
  • CommunicateCommunicate with Customers Effectively
  • GrowGrow Your Company
  • MoreMore

What Industries Benefit from ABC Appointment Setting Services?

Leaders in industries like Automotive & Transportation and Agriculture & Agribusiness find appointment setting services from ABC Marketing Services to be highly effective. Our appointment setting services help improve customer service, generate sales, and provide tech support for businesses such as:

  • list-startFarm Supply Distributors
  • list-startEquipment Manufacturers
  • list-startOrganic Farms
  • list-startCar Dealerships
  • list-startTrucking & Logistics Companies
  • list-startMore

Call Center Company for Help Desk

Outsourcing your help desk allows your customer service department to operate 24 hours a day. Our call center company in Scottsdale, AZ can offer tier-1 technical support or serve as backup for your in-house help desk team. Simplify your support process and focus on growing your business, instead of dealing with help desk nightmares.

ABC Marketing Help Desk Scottsdale, AZ

What Makes ABC Marketing Services the Best Choice for Outsourced Help Desk Services?

If you're worried about the high costs and hassles of Help Desk, look no further than our call center company for help. Help desk services from ABC Marketing Services include:

01

Some of the most competitive rates and flexible pricing options available, catering to a wide variety of needs, from fully dedicated agents to shared options priced by subscriber, call, or device.

02

A strong, purpose-driven service attitude. Like we stay ready for action with extensive help desk experience, available from 12/5 to 24/7 through phone, text, email, and live chat.

03

Secure and redundant call center infrastructure.

04

Bilingual Spanish/English and Portuguese/English agents, all fully trained with extremely low attrition.

Whether you're looking to integrate chat or email into your Help Desk services or hand over your operations for a fully managed system, ABC Marketing Services can help.

What Industries Benefit from Help Desk Services from ABC Marketing Services?

Leaders in industries like E-Commerce & Retail and Education & E-Learning find outsourced help desk services from ABC Marketing Services to be highly effective. Our help desk services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startOnline Learning Platforms
  • list-startPrivate Schools
  • list-startOnline Stores
  • list-startFashion Brands
  • list-startMore

Call Center Company for Technical Support

ABC Marketing Services is a call center company known for its tech support - so much so that we offer two different tiers to accommodate our customers.

ABC Marketing Technical Support Scottsdale, AZ

Standard Tech Support

For Basic Tier 1 Tech Support, our agent collects your customer's information and analyzes it to identify and resolve issues using established procedures. Typically, a Tier 1 agent works under the close supervision of a senior technician from your staff. Sometimes, your tech support needs can be integrated with the PTS offerings listed below, generating revenue for your company.

ABC Marketing Surveys Scottsdale, AZ

Premium Tech Support (PTS)

Our all-in-one, customizable Premium Technical Support (PTS) solution offers exceptional tech support for all the connected devices and services used by your customers. There's no requirement for you to create your own offering. This comprehensive solution comes with all the necessary call center resources, software, technology, and operational expertise. You just need to promote your PTS program to your customers.

A few of the reasons why customers choose our tech support services include:

01

Market-Leading Results

We help your company achieve better customer experiences and higher ROI.

02

Problem Solving

We help you deliver superior tech support experience via immediate live support and 24/7 problem-solving skills.

03

Available Customer Protection

Bundle additional services like device protection, Internet security, online backup, and other third-party services as part of a single PTS subscription.

What Industries Benefit from Tech Support Services from ABC Marketing Services?

Leaders in industries like Energy & Utilities and Financial Services & Banking find technical support services from ABC Marketing Services to be highly effective. Our technical support services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startWater & Electric Providers
  • list-startSolar Energy Firms
  • list-startInvestment Companies
  • list-startInsurance Firms
  • list-startMore

Call Center Company for Marketing Research

Marketing research, encompassing social and opinion studies, involves the organized collection of data regarding individuals or organizations through statistical techniques and applied social science methods. This approach provides valuable insights to inform market decisions. As an integral part of any business strategy, having the right research is fundamental for sustaining your company's competitive edge - and ABC Marketing Services can help.

What Sets ABC Marketing Services Apart from Other Research Group Providers?

ABC Marketing Appointment Setting Scottsdale, AZ

If business growth is on the menu this year, you've got to make informed decisions, and marketing research is one of the best ways to achieve that goal. Contact ABC Marketing Services to learn more about our marketing research services.

What Industries Benefit from Marketing Research Services from ABC Marketing Services?

Leaders in industries like Hospitality & Travel and IT & Software Development find marketing research services from ABC Marketing Services to be highly effective. Our marketing research services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startHotels
  • list-startTravel Agencies
  • list-startTech Startups
  • list-startIT Consulting Firms
  • list-startMore

Call Center Company for Surveys

Conducting outbound market research and distributing customer surveys are excellent ways to gain insights into your consumers, allowing you to enhance your products or services. Relying on trial and error can be costly. Let our call center agents assist you in making informed decisions and assessing adoption rates before launching anything new.

At ABC Marketing Services, we have the capacity to create both small and large-scale surveys. Our clients frequently report the benefits of using surveys. Some of those benefits include:

Surveys hold significant power. By tapping into the insights our call center gathers from consumers, we can assist you in developing new products and services or fine-tuning your existing offerings. Ready to discover how ABC Marketing Services can support your company? Give us a shout. We'll take the time to understand your needs and provide a tailored proposal just for you.

What Industries Benefit from Surveys from ABC Marketing Services?

Leaders in industries like Insurance and Logistics & Supply Chain find surveys from ABC Marketing Services to be highly effective. Our surveys help improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startHealth Insurance Providers
  • list-startAuto Insurance Companies
  • list-startWarehousing Companies
  • list-start3PL Providers

Stay Competitive and Keep Customers Happy with Help from ABC Marketing Services

As a leading call center company in Scottsdale, AZ, we know that innovative, custom service is what you need to succeed. That's why, since 1996, ABC Marketing Services has led the way in providing cost-conscious yet effective call center solutions for businesses like yours. From telemarketing and help desk services to lead generation and premium tech support, we can help. We've got the tools and resources to keep your company competitive and your customers happy. Contact us today to learn more about our unique call center services

Latest News in Scottsdale, AZ

Scottsdale named No. 1 US city to find summer job; several Arizona cities in top 20

SCOTTSDALE, AZ (AZFamily) — Looking for some extra cash?The East Valley may be ripe with opportunities this summer. According to a survey by personal finance site WalletHub, Scottsdale is the best city in the U.S. to look for a summer job this year.Not only does Scottsdale lead the pack, but several other Valley cities also cracked the list’s top 20!The WalletHub survey compared the top 180 job mar...

SCOTTSDALE, AZ (AZFamily) — Looking for some extra cash?

The East Valley may be ripe with opportunities this summer. According to a survey by personal finance site WalletHub, Scottsdale is the best city in the U.S. to look for a summer job this year.

Not only does Scottsdale lead the pack, but several other Valley cities also cracked the list’s top 20!

The WalletHub survey compared the top 180 job markets in the country across 21 metrics.

Scottsdale ranked second in youth job market and ninth in social environment and affordability. WalletHub said Scottsdale has the highest median income for part-time workers.

“It’s a great time to get a summer job, considering that a lot of places are still having labor shortages and may increase their compensation as a result,” analyst Chip Lupo said in WalletHub’s release. “In addition to good pay and good work conditions, the best cities for summer jobs also have attractive features like short commute times and fun activities to engage in outside of work.”

Whether you’re looking to change professions, add some extra income or help your teen land a part-time gig, the Valley should provide plenty of options.

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Copyright 2025 KTVK/KPHO. All rights reserved.

Coming soon: The Henry expands to North Scottsdale

Building on its success in Arcadia and Uptown Phoenix, Fox Restaurant Concepts will open a third Valley location of The Henry, its signature “greatest neighborhood restaurant”, at Scottsdale 101 in summer 2026, bringing the brand’s distinct style and hospitality to North Scottsdale.LOCAL NEWS: ...

Building on its success in Arcadia and Uptown Phoenix, Fox Restaurant Concepts will open a third Valley location of The Henry, its signature “greatest neighborhood restaurant”, at Scottsdale 101 in summer 2026, bringing the brand’s distinct style and hospitality to North Scottsdale.

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Located at the southwest corner of the Loop 101 freeway and Scottsdale Road, the new restaurant will be a ground-up build on the site of the former Denny’s, which began demolition last week. The Henry North Scottsdale will span 7,000 square feet and include a spacious patio and an all-new interior courtyard designed for effortless indoor-outdoor dining.

“From early morning coffee runs to late-night cocktails, The Henry has always been about offering a space that feels like home, no matter the hour,” said Sam Fox, founder of Fox Restaurant Concepts. “We’re excited to bring that same energy to North Scottsdale with a brand-new space that captures the spirit of what makes The Henry special—great food, welcoming design and a strong sense of community.”

As with the brand’s other locations, The Henry North Scottsdale will offer the crave-worthy favorites guests know and love—signature cocktails, house-made pastries, weekend brunch and the comfort food that has made the Arcadia original a mainstay for over 14 years. Known for its warm, welcoming atmosphere, effortless style and Gatsby-era grace, The Henry has become a local staple—and the new location will carry that spirit forward with unique design features and a reimagined layout that make the most of its high-profile setting.

With all-new construction, the North Scottsdale restaurant will introduce a striking new setting that feels both distinct and familiar. A first glimpse of the deep green awnings and glowing fireplace on the front patio sets the tone for what lies inside—a refined yet welcoming space. Guests will discover a walk-up coffee bar, an inviting private dining room, cozy leather banquettes and beautifully crafted wooden and marble tables, all arranged around an energetic open kitchen that anchors the restaurant’s effortlessly stylish ambiance. The large patio and central courtyard will invite guests to linger, gathering with friends over morning espressos, working lunches or celebratory dinners.

The Henry North Scottsdale is expected to open in mid-2026, continuing Fox Restaurant Concepts’ tradition of neighborhood-driven hospitality and thoughtfully designed dining experiences. For more information, please visit TheHenryRestaurant.com.

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Unusual-looking rattlesnake found in Arizona backyard: 'This is a first'

SCOTTSDALE, Ariz. – An Arizona homeowner's discovery of a rattlesnake exhibiting an unusual color pattern left some snake experts rather amazed.The western diamondback rattlesnake was uncovered in the backyard of a ...

SCOTTSDALE, Ariz. – An Arizona homeowner's discovery of a rattlesnake exhibiting an unusual color pattern left some snake experts rather amazed.

The western diamondback rattlesnake was uncovered in the backyard of a Scottsdale home on Friday.

Rattlesnake Solutions, a pest control service, posted the colorful photos on Facebook, stating that a pattern mutation may be the reason for the odd appearance.

"In the many thousands of diamondbacks we’ve seen over the years, this is a first," a business spokesperson wrote in the post.

The snake’s tail stands out compared to the rest of its body as the base of the tail is bright white with black spots. According to the Nevada Department of Wildlife (NDOW), the typical pattern of a western diamondback rattlesnake is outlined in white and black, and the tail has alternating black and white banding.

The Arizona Game and Fish Department says that Arizona has more rattlesnake species than any other state.

The pest service remarks that the area where the snake was found is not a hybridization zone, ruling out any possibilities of breeding with other snakes. According to the NDOW, the western diamondback rattlesnake is a venomous species that uses its venom to subdue its prey.

"We want people to know that there is a higher than average chance that they might encounter a rattlesnake when they are out recreating," said Thomas Jones, amphibians and reptiles program manager for the Arizona Game and Fish Department.

ALLIGATOR MADE FAMOUS IN ‘HAPPY GILMORE’ DIES AT MORE THAN 80 YEARS OLD

If bitten, MedlinePlus.gov suggests restricting movement to the affected area. If bitten by a rattlesnake, copperhead, or cottonmouth, keep the affected area at heart level. If bitten by a coral snake, cobra, or exotic snake, keep the affected area below heart level to reduce the flow of venom.

Thunderbird Commerce Park adds 243,360 SF to Scottsdale

LGE Design Build (LGE), an award-winning integrated design-build firm, announced on May 12 the completion of construction on Thunderbird Commerce Park, a 243,360-square-foot Class-A industrial building in Scottsdale Airpark developed by Creation.The project is situated on an 18-acre parcel east of the southeast corner of Scottsdale and Thunderbird roads, adjacent to the Scottsdale Airport....

LGE Design Build (LGE), an award-winning integrated design-build firm, announced on May 12 the completion of construction on Thunderbird Commerce Park, a 243,360-square-foot Class-A industrial building in Scottsdale Airpark developed by Creation.

The project is situated on an 18-acre parcel east of the southeast corner of Scottsdale and Thunderbird roads, adjacent to the Scottsdale Airport. The building is designed to accommodate tenants across diverse sectors, including aerospace, semiconductor, electric vehicle, pharmaceutical and high-end logistics.

“Thunderbird Commerce Park is a testament to what’s possible when thoughtful design meets practical function,” said Michael Stafford, president of LGE Design Build. “We approached this project with the goal of meeting Creation’s pricing and timing expectations while delivering an architectural experience that enhances the surrounding community. This milestone would not have been possible without the dedication and craftsmanship of our subcontractors and trade partners, whose expertise and collaboration were instrumental in bringing this vision to life.”

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Thunderbird Commerce Park blends a refined industrial aesthetic with operational flexibility. Functional specs include 51 truck doors, 32-foot clear heights, 3,000a power, 130-foot truck court depth, 322 car spaces and four EV dual charging pedestals.

The architecture embraces a modern style, with bold steel-accented entry points and vertically oriented glazing that creates a more elevated, contemporary look. Despite its larger scale compared to neighboring buildings, the design remains contextually sensitive through thoughtful color and material selections, varied rooflines and steel-shaded clerestory windows that add depth and visual interest. The result is a rare blend of raw utility and refined design, executed with care to modernize infrastructure while minimizing disruption to surrounding institutions and residential areas.

Over the last 30 years, LGE has completed over 1,200 projects to date and currently has 2.9 million square feet of active projects statewide.

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