Keep Your Company Competitive and Customers Happy with Call Center Services from ABC Marketing Services

Call Center Company in Santa Clarita, CA

You don't have to be an all-A student from College of the Canyons near Santa Clarita to know that exceptional customer service and effective communication are more important than ever in today's environment. With a multitude of platforms available for customer engagement, companies and industries of all kinds are feeling compelled to elevate their client support.

In fact, savvy business leaders are exploring ways to cut costs by outsourcing their inbound and outbound voice services, along with the email and chat support that are crucial to daily operations. If your company is ready to enhance customer experience, retain and grow its client base, increase brand visibility, and outpace competitors, consider collaborating with ABC Marketing Services Services to take the next step.

Call Center Company Santa Clarita, CA

The ABC Marketing Services Difference

For over 20 years, our call center company in Santa Clarita, CA has been providing innovative solutions to help you engage with your markets across the U.S., Canada, and beyond. We've successfully launched hundreds of campaigns for a number of needs, including:

  • HelpHelp Desk
  • CareCustomer Care
  • TechnicalTechnical Support
  • SurveysSurveys
  • SettingAppointment Setting
  • OutboundOutbound Sales
  • LeadLead Generation

We recognize that choosing to partner with a call center for customer care and product support is a significant commitment. We also understand how challenging it can be to transition from another call center provider. That's why, as your trusted partner, we're dedicated to guiding you through this process every step of the way.

When you collaborate with ABC Marketing Services, you gain access to a team of experts who are ready to support your customers as if they were their own. Unlike other call center companies, we offer services that are fully customized to meet the unique needs of your business. Our centers are close to the U.S., in user-friendly destinations in Mexico, Belize, El Salvador, and Brazil, where our pricing is 50% lower than standard rates, and we can handle projects in Spanish, English, Portuguese, and other languages.

The ABC Marketing Santa Clarita, CA

What Industries Does ABC Marketing Services Target?

If you own a business, you're probably wondering whether we serve the industry in which you work. We're proud to serve many businesses in a number of different industries, including:

The bottom line? Our key motivator is your success. Let's talk today about your business objectives. Once we understand your business and your goals, we'll help you achieve the results you want with the help of reliable call center pros. Now that you know more about ABC Marketing Services, let's take a deeper dive into the most popular call center services we provide.

Call Center Company for Appointment Setting

Could you imagine booking an appointment at Oakmont of Santa Clarita in Santa Clarita, only for their team to make a mistake and lose the reservation you made? Chances are you'd be mad. The same goes for your company when one of your customers books an appointment, and it's lost or delayed.

We recognize how time-consuming appointment setting can be for your business. That's where ABC Marketing Services comes in. We're one of the top call center companies providing appointment-setting services in the U.S. We specialize in offering customized solutions for businesses aiming to simplify their scheduling and improve customer engagement. Our goal is to help companies like yours stay organized and concentrate on what truly counts—achieving growth and success.

ABC Marketing Customer Care Santa Clarita, CA

Why Hire a Call Center Company in Santa Clarita, CA for Appointment Setting?

Partnering with a knowledgeable call center for appointment setting can help you save time, cut costs, and minimize stress. Plus, your business can avoid expenses such as equipment, overhead, setup time, and training, all while enhancing your profits and sales.

Some additional benefits of working with ABC Marketing Services for appointment setting include:

  • Care24/7 Service
  • FocusFocus More Time on Your Business
  • CorrectCorrect Difficult Staffing Problems
  • CommunicateCommunicate with Customers Effectively
  • GrowGrow Your Company
  • MoreMore

What Industries Benefit from ABC Appointment Setting Services?

Leaders in industries like Automotive & Transportation and Agriculture & Agribusiness find appointment setting services from ABC Marketing Services to be highly effective. Our appointment setting services help improve customer service, generate sales, and provide tech support for businesses such as:

  • list-startFarm Supply Distributors
  • list-startEquipment Manufacturers
  • list-startOrganic Farms
  • list-startCar Dealerships
  • list-startTrucking & Logistics Companies
  • list-startMore

Call Center Company for Help Desk

Outsourcing your help desk allows your customer service department to operate 24 hours a day. Our call center company in Santa Clarita, CA can offer tier-1 technical support or serve as backup for your in-house help desk team. Simplify your support process and focus on growing your business, instead of dealing with help desk nightmares.

ABC Marketing Help Desk Santa Clarita, CA

What Makes ABC Marketing Services the Best Choice for Outsourced Help Desk Services?

If you're worried about the high costs and hassles of Help Desk, look no further than our call center company for help. Help desk services from ABC Marketing Services include:

01

Some of the most competitive rates and flexible pricing options available, catering to a wide variety of needs, from fully dedicated agents to shared options priced by subscriber, call, or device.

02

A strong, purpose-driven service attitude. Like we stay ready for action with extensive help desk experience, available from 12/5 to 24/7 through phone, text, email, and live chat.

03

Secure and redundant call center infrastructure.

04

Bilingual Spanish/English and Portuguese/English agents, all fully trained with extremely low attrition.

Whether you're looking to integrate chat or email into your Help Desk services or hand over your operations for a fully managed system, ABC Marketing Services can help.

What Industries Benefit from Help Desk Services from ABC Marketing Services?

Leaders in industries like E-Commerce & Retail and Education & E-Learning find outsourced help desk services from ABC Marketing Services to be highly effective. Our help desk services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startOnline Learning Platforms
  • list-startPrivate Schools
  • list-startOnline Stores
  • list-startFashion Brands
  • list-startMore

Call Center Company for Technical Support

ABC Marketing Services is a call center company known for its tech support - so much so that we offer two different tiers to accommodate our customers.

ABC Marketing Technical Support Santa Clarita, CA

Standard Tech Support

For Basic Tier 1 Tech Support, our agent collects your customer's information and analyzes it to identify and resolve issues using established procedures. Typically, a Tier 1 agent works under the close supervision of a senior technician from your staff. Sometimes, your tech support needs can be integrated with the PTS offerings listed below, generating revenue for your company.

ABC Marketing Surveys Santa Clarita, CA

Premium Tech Support (PTS)

Our all-in-one, customizable Premium Technical Support (PTS) solution offers exceptional tech support for all the connected devices and services used by your customers. There's no requirement for you to create your own offering. This comprehensive solution comes with all the necessary call center resources, software, technology, and operational expertise. You just need to promote your PTS program to your customers.

A few of the reasons why customers choose our tech support services include:

01

Market-Leading Results

We help your company achieve better customer experiences and higher ROI.

02

Problem Solving

We help you deliver superior tech support experience via immediate live support and 24/7 problem-solving skills.

03

Available Customer Protection

Bundle additional services like device protection, Internet security, online backup, and other third-party services as part of a single PTS subscription.

What Industries Benefit from Tech Support Services from ABC Marketing Services?

Leaders in industries like Energy & Utilities and Financial Services & Banking find technical support services from ABC Marketing Services to be highly effective. Our technical support services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startWater & Electric Providers
  • list-startSolar Energy Firms
  • list-startInvestment Companies
  • list-startInsurance Firms
  • list-startMore

Call Center Company for Marketing Research

Marketing research, encompassing social and opinion studies, involves the organized collection of data regarding individuals or organizations through statistical techniques and applied social science methods. This approach provides valuable insights to inform market decisions. As an integral part of any business strategy, having the right research is fundamental for sustaining your company's competitive edge - and ABC Marketing Services can help.

What Sets ABC Marketing Services Apart from Other Research Group Providers?

ABC Marketing Appointment Setting Santa Clarita, CA

If business growth is on the menu this year, you've got to make informed decisions, and marketing research is one of the best ways to achieve that goal. Contact ABC Marketing Services to learn more about our marketing research services.

What Industries Benefit from Marketing Research Services from ABC Marketing Services?

Leaders in industries like Hospitality & Travel and IT & Software Development find marketing research services from ABC Marketing Services to be highly effective. Our marketing research services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startHotels
  • list-startTravel Agencies
  • list-startTech Startups
  • list-startIT Consulting Firms
  • list-startMore

Call Center Company for Surveys

Conducting outbound market research and distributing customer surveys are excellent ways to gain insights into your consumers, allowing you to enhance your products or services. Relying on trial and error can be costly. Let our call center agents assist you in making informed decisions and assessing adoption rates before launching anything new.

At ABC Marketing Services, we have the capacity to create both small and large-scale surveys. Our clients frequently report the benefits of using surveys. Some of those benefits include:

Surveys hold significant power. By tapping into the insights our call center gathers from consumers, we can assist you in developing new products and services or fine-tuning your existing offerings. Ready to discover how ABC Marketing Services can support your company? Give us a shout. We'll take the time to understand your needs and provide a tailored proposal just for you.

What Industries Benefit from Surveys from ABC Marketing Services?

Leaders in industries like Insurance and Logistics & Supply Chain find surveys from ABC Marketing Services to be highly effective. Our surveys help improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startHealth Insurance Providers
  • list-startAuto Insurance Companies
  • list-startWarehousing Companies
  • list-start3PL Providers

Stay Competitive and Keep Customers Happy with Help from ABC Marketing Services

As a leading call center company in Santa Clarita, CA, we know that innovative, custom service is what you need to succeed. That's why, since 1996, ABC Marketing Services has led the way in providing cost-conscious yet effective call center solutions for businesses like yours. From telemarketing and help desk services to lead generation and premium tech support, we can help. We've got the tools and resources to keep your company competitive and your customers happy. Contact us today to learn more about our unique call center services

Latest News in Santa Clarita, CA

Santa Clarita, CA – Collision with Injuries on Newhall Ave at Sierra Hwy

Santa Clarita, CA (May 14, 2025) – A two-vehicle crash caused multiple injuries Tuesday night at the intersection of Newhall Ave and Sierra Hwy in the Newhall area of Santa Clarita. The incident occurred shortly after 9:30 p.m., bringing an urgent response from local fire and EMS crews.People nearby reported hearing the impact and rushing outside to assist before emergency crews arrived. Responders treated several individuals for injuries sustained in the crash. At least one person was transported to a local hospital, whi...

Santa Clarita, CA (May 14, 2025) – A two-vehicle crash caused multiple injuries Tuesday night at the intersection of Newhall Ave and Sierra Hwy in the Newhall area of Santa Clarita. The incident occurred shortly after 9:30 p.m., bringing an urgent response from local fire and EMS crews.

People nearby reported hearing the impact and rushing outside to assist before emergency crews arrived. Responders treated several individuals for injuries sustained in the crash. At least one person was transported to a local hospital, while others received on-site evaluation and care. The full extent of injuries remains unclear at this time.

The intersection, which links two major roadways in the Santa Clarita Valley, was partially closed for over an hour as crews worked to stabilize the scene and remove damaged vehicles. Significant traffic slowdowns were reported, especially for drivers heading south on Sierra Hwy.

Authorities are continuing to investigate the cause of the crash. Speed, right-of-way violations, or distraction may have contributed, though no official findings have been released. Witnesses are encouraged to contact local law enforcement with any information that may aid the investigation.

We hope all injured individuals experience a swift and full recovery.

Car Accidents in California’s Santa Clarita Valley

Crashes at intersections like Newhall Ave and Sierra Hwy reflect broader challenges facing suburban regions like Santa Clarita. This area, while less dense than central Los Angeles, sees substantial commuter traffic, especially during nighttime hours when visibility drops and driving behaviors become more unpredictable.

Newhall’s road network includes a mix of high-speed routes and older intersections—some of which lack modern traffic control features. These conditions, combined with evening congestion or distracted driving, can quickly turn routine travel into a dangerous event.

Accidents at intersections are often linked to driver misjudgment—such as assuming right of way, underestimating oncoming speed, or failing to come to a full stop. In areas like Newhall, where residential and commercial zones mix, added hazards include limited lighting, fast turns, and reduced sight distance.

The City of Santa Clarita continues to evaluate collision hotspots for improvements like left-turn signals, upgraded lighting, and enhanced traffic enforcement. However, the majority of intersection safety still relies on responsible driving behavior and vigilance behind the wheel.

Victims of injury crashes often face more than just physical harm. Missed work, transportation issues, and emotional distress are common consequences that linger long after the crash. It’s critical that injured individuals seek medical care immediately and explore community resources for support.

Santa Clarita residents can access aid through regional clinics, counseling centers, and legal guidance services that help victims recover and rebuild. Whether you're dealing with insurance complications or medical needs, early action is key to safeguarding your well-being and legal rights.

If you or someone you love was affected by the crash at Newhall Ave and Sierra Hwy, now is the time to seek answers and support.

After an accident, knowing your options can make a major difference. At Local Accident Reports, we help connect people with timely updates, practical resources, and recovery guidance tailored to their situation. Whether you're healing physically, navigating insurance claims, or looking for clarity, our team is here to support your next steps. Reach out to Local Accident Reports today to get started.

WalletHub: Santa Clarita Ranks First Among Cities with Largest Debt Decreases

With Americans’ debt reaching approximately $18.2 trillion, the personal finance website WalletHub has released its report on the Cities Paying Off the Most Household Debt, using newly published data from the Federal Reserve.Santa Clarita ...

With Americans’ debt reaching approximately $18.2 trillion, the personal finance website WalletHub has released its report on the Cities Paying Off the Most Household Debt, using newly published data from the Federal Reserve.

Santa Clarita Stats

-Overall Rank: 1st

-Decrease in Santa Clarita Debt: The average household debt in Santa Clarita decreased by $2,027 in Q1 2025.

-Average Santa Clarita Household Debt: The average household in Santa Clarita owes $472,220 in debt.

“A large decrease in the average resident’s debt in a city is a great sign, it shows that people are not only keeping up with their payments but also cutting back on borrowing,” said Chip Lupo, WalletHub Analyst “When it comes to Santa Clarita, CA, Fremont, CA and Chesapeake, VA, the three cities with the largest decreases, residents are fairly wealthy and responsible with credit, so their large debt decreases aren’t too surprising.” National Stats

-Q1 Results: Total household debt decreased by $73 billion during Q1 2025. That is 47% less than the decrease in Q1 2024.

-Household Average: The average household owed a total of $151,252 at the end of Q1 2025, which is $13,785 below the all-time high.

-Total Debt-to-Deposits Ratio: The ratio of total household debt to deposits indicates consumers are in good shape, as it’s still below pre-Covid levels and roughly 47% lower than its early-2000s peak.

-Total Debt-to-Assets: The ratio between total household debt and assets, at 9.45%, continues to be at a very healthy level.

To read more from the WalletHub report check out the website.

Santa Clarita Summer Library Reading Program Seeks Volunteers

The annual Summer Reading Program is back at Santa Clarita public libraries and this year’s theme is “Level Up at Your Library.”During the seven-week program, residents of all ages are encouraged to read a variety of books and/or participate in crafts or activities during the summer.Friendly and engaging volunteers are needed to help sign up library members for the Summer Reading Program at the Santa Clarita Public Library, hand out prizes for each milestone and assist library staff with special programs, acti...

The annual Summer Reading Program is back at Santa Clarita public libraries and this year’s theme is “Level Up at Your Library.”

During the seven-week program, residents of all ages are encouraged to read a variety of books and/or participate in crafts or activities during the summer.

Friendly and engaging volunteers are needed to help sign up library members for the Summer Reading Program at the Santa Clarita Public Library, hand out prizes for each milestone and assist library staff with special programs, activities, crafts, games and other duties as assigned.

There are three libraries where residents can volunteer, Valencia Library, Old Town Newhall Library or the Jo Anne Darcy Canyon Country Library.

Volunteers who have signed up for the Summer Reading Program are required to attend one orientation session during the week before the program begins.

Volunteers must be 14 years and up and adult volunteers must be fingerprinted and cleared.

Dates and Times: June 9 to July 25 (7 weeks) two hour shifts, 20 hours total, any time between 9 a.m. and 5 p.m. Monday, June 9 to Friday, July 25.

All interested volunteers must attend a mandatory training session before starting the volunteer assignment.

The location the training will be held is at The Centre located at 20880 Centre Pointe Parkway, Santa Clarita, CA 91350.

Multiple volunteer shifts for all three libraries will be shared and made available during the training.

Old Town Newhall Library

24500 Main St.,

Newhall, CA 91321

Jo Anne Darcy Canyon Country Library

18601 Soledad Canyon Road,

Canyon Country, CA 91351

Valencia Library

23743 West Valencia Blvd.,

Santa Clarita, CA 91355

Visit https://volunteer.samaritan.com/custom/526/opp_details/13327 to sign up for this volunteer opportunity.

Santa Clarita, CA – Injury Crash Reported on Newhall Ave Near Valle Del Oro

Santa Clarita, CA (May 9, 2025) – First responders were called late Thursday night to a vehicle crash with reported injuries along Newhall Ave in the Newhall neighborhood of Santa Clarita.The incident occurred around 11:36 p.m. on May 8 in the 24300 block of Newhall Ave, near the intersection with Valle Del Oro. Emergency personnel from Santa Clarita Fire and Rescue arrived promptly at the scene to provide medical assistance to the injured. Medics treated multiple individuals at the location, though authorities have not y...

Santa Clarita, CA (May 9, 2025) – First responders were called late Thursday night to a vehicle crash with reported injuries along Newhall Ave in the Newhall neighborhood of Santa Clarita.

The incident occurred around 11:36 p.m. on May 8 in the 24300 block of Newhall Ave, near the intersection with Valle Del Oro. Emergency personnel from Santa Clarita Fire and Rescue arrived promptly at the scene to provide medical assistance to the injured. Medics treated multiple individuals at the location, though authorities have not yet confirmed the exact number and severity of injuries.

The crash involved at least two vehicles, though details on how the incident unfolded remain under investigation. Roadway access in the area was limited temporarily while first responders attended to victims and cleared the debris.

Law enforcement has begun an investigation into the circumstances surrounding the collision, and updates will be provided as more information becomes available.

Our hearts go out to those injured in this crash, and we hope for their swift and full recovery.

Traffic Collisions in California

Crashes like the one that occurred Thursday night on Newhall Ave are a sobering reminder of the risks drivers face on local roads. Newhall Ave, a frequently traveled arterial in Santa Clarita, connects residential zones with commercial centers and is known for both steady vehicle traffic and occasional high-speed travel.

Vehicle collisions in this area often occur at night when visibility is reduced and traffic patterns shift. While the exact cause of this incident remains under investigation, many similar nighttime crashes are linked to fatigue, distraction, or impaired driving. These factors significantly elevate the risk of injury, especially on stretches of road where lighting and lane visibility may be limited.

When injuries are sustained in a crash, victims are often left facing sudden medical decisions, time away from work, and uncertainty about next steps. The emotional and logistical impact of even a single-vehicle crash can be substantial, particularly when hospital care or rehabilitation is required.

Santa Clarita officials continue efforts to improve traffic safety through enforcement and community outreach, but personal vigilance remains a key defense. Safe driving practices—especially late at night—play an essential role in preventing these types of incidents.

If you or someone close to you has been injured in a vehicle collision, connecting with the right resources and support systems is a crucial part of the recovery process.

After an accident, you may be left with more questions than answers. Local Accident Reports is dedicated to providing timely updates and connecting crash victims in Santa Clarita with the tools they need to move forward. Contact us today to get access to helpful resources and support during this challenging time.

People Choice Vs Judges Car Show | 2025 | Santa Clarita, CA

The People’s Choice vs. Judges Car Show is rolling into Santa Clarita for 2025!Held at the iconic Route 66 Classic Grill, this monthly event brings car enthusiasts together for a unique twist on the classic car show. The show features a dynamic face-off between the People’s Choice and the Judges’ selections, showcasing the best in classic and custom cars.With categories like Best of Muscle, Best of Retro-Mod, and Best Truck, there’s something for every car lover. Plus, the event offers d...

The People’s Choice vs. Judges Car Show is rolling into Santa Clarita for 2025!

Held at the iconic Route 66 Classic Grill, this monthly event brings car enthusiasts together for a unique twist on the classic car show. The show features a dynamic face-off between the People’s Choice and the Judges’ selections, showcasing the best in classic and custom cars.

With categories like Best of Muscle, Best of Retro-Mod, and Best Truck, there’s something for every car lover. Plus, the event offers delicious food, live music, and a fun, family-friendly atmosphere to enjoy with your crew.

Beyond the incredible vehicles on display, visitors can vote for their favorite ride and help determine the People’s Choice winners! It’s a great way to connect with fellow car enthusiasts and enjoy the laid-back vibes of a classic car show with a twist.

So, bring your ride, your friends, and your appetite for food and fun, because this is more than just a car show; it’s a community event that brings everyone together for a good time!

People Choice Vs Judges Car Show - Los Angeles County, California

Date: 2nd Saturday Monthly - May through October (except July)Location: Route 66 Classic Grill, 18730 Soledad Canyon Road, Santa Clarita, CA 91351Starts: 5:00 PMEnds: 9:00 PMAdmission: FreeVehicle Registration: HERE

*Please note: iDriveSoCal is not hosting this car show. To learn more contact People Choice Vs Judges Car Show event organizers HERE . Including details about attending and displaying your car. Also about becoming a car meet vendor or sponsor.

Additionally, for more of the best Southern California automotive events click HERE .

First-timer? Review our Ultimate Guide to Cars And Coffee events and roll like a pro!

And, ever wonder how cars and coffee events got started? Check out this podcast on The History Of Cars And Coffee !

Have a car show, automotive event or car meet you think we should post? Submit HERE .

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ABC Marketing Outbound Sales Santa Clarita, CA