Let's Talk 1-866-552-3118Call Center Company in Santa Clara, CA
You don't have to be an all-A student from Mission College near Santa Clara to know that exceptional customer service and effective communication are more important than ever in today's environment. With a multitude of platforms available for customer engagement, companies and industries of all kinds are feeling compelled to elevate their client support.
In fact, savvy business leaders are exploring ways to cut costs by outsourcing their inbound and outbound voice services, along with the email and chat support that are crucial to daily operations. If your company is ready to enhance customer experience, retain and grow its client base, increase brand visibility, and outpace competitors, consider collaborating with ABC Marketing Services Services to take the next step.
Years of Experience
- Call Center Company in Santa Clara, CA
- The ABC Marketing Services Difference
- Call Center Company for Appointment Setting
- What Services Does ABC Marketing Services Provide for These Industries?
- Call Center Company for Help Desk
- What Services Does ABC Marketing Services Provide for These Industries?
- Call Center Company for Technical Support
- What Services Does ABC Marketing Services Provide for These Industries?
- Call Center Company for Marketing Research
- What Industries Benefit from Marketing Research Services from ABC Marketing Services?
- Call Center Company for Surveys
- Stay Competitive and Keep Customers Happy with Help from ABC Marketing Services
The ABC Marketing Services Difference
For over 20 years, our call center company in Santa Clara, CA has been providing innovative solutions to help you engage with your markets across the U.S., Canada, and beyond. We've successfully launched hundreds of campaigns for a number of needs, including:
Help Desk
Customer Care
Technical Support
Surveys
Appointment Setting
Outbound Sales
Lead Generation
We recognize that choosing to partner with a call center for customer care and product support is a significant commitment. We also understand how challenging it can be to transition from another call center provider. That's why, as your trusted partner, we're dedicated to guiding you through this process every step of the way.
When you collaborate with ABC Marketing Services, you gain access to a team of experts who are ready to support your customers as if they were their own. Unlike other call center companies, we offer services that are fully customized to meet the unique needs of your business. Our centers are close to the U.S., in user-friendly destinations in Mexico, Belize, El Salvador, and Brazil, where our pricing is 50% lower than standard rates, and we can handle projects in Spanish, English, Portuguese, and other languages.
What Industries Does ABC Marketing Services Target?
If you own a business, you're probably wondering whether we serve the industry in which you work. We're proud to serve many businesses in a number of different industries, including:
Agriculture & Agribusiness- Automotive & Transportation
- Business Services & Consulting
- Construction & Engineering
- E-Commerce & Retail
- Education & E-Learning
- Energy & Utilities
- Financial Services & Banking
- Government & Public Sector
- Healthcare & Medical Services
- Hospitality & Travel
- Human Resources & Staffing
- Information Technology (IT) & Software Development
- Insurance
- Legal & Law Firms
- Logistics & Supply Chain
- Manufacturing & Industrial
- Marketing & Advertising
- Media & Entertainment
- Nonprofit & Charitable Organizations
- Real Estate & Property Management
- Security & Surveillance
- Telecommunications
- Waste Management & Environmental Services
- Plastic surgery clinics
The bottom line? Our key motivator is your success. Let's talk today about your business objectives. Once we understand your business and your goals, we'll help you achieve the results you want with the help of reliable call center pros. Now that you know more about ABC Marketing Services, let's take a deeper dive into the most popular call center services we provide.
Call Center Company for Appointment Setting
Could you imagine booking an appointment at Pacific Gardens in Santa Clara, only for their team to make a mistake and lose the reservation you made? Chances are you'd be mad. The same goes for your company when one of your customers books an appointment, and it's lost or delayed.
We recognize how time-consuming appointment setting can be for your business. That's where ABC Marketing Services comes in. We're one of the top call center companies providing appointment-setting services in the U.S. We specialize in offering customized solutions for businesses aiming to simplify their scheduling and improve customer engagement. Our goal is to help companies like yours stay organized and concentrate on what truly counts—achieving growth and success.
Why Hire a Call Center Company in Santa Clara, CA for Appointment Setting?
Partnering with a knowledgeable call center for appointment setting can help you save time, cut costs, and minimize stress. Plus, your business can avoid expenses such as equipment, overhead, setup time, and training, all while enhancing your profits and sales.
Some additional benefits of working with ABC Marketing Services for appointment setting include:
- 24/7 Service
Focus More Time on Your Business
Correct Difficult Staffing Problems
Communicate with Customers Effectively
Grow Your Company
More
What Industries Benefit from ABC Appointment Setting Services?
Leaders in industries like Automotive & Transportation and Agriculture & Agribusiness find appointment setting services from ABC Marketing Services to be highly effective. Our appointment setting services help improve customer service, generate sales, and provide tech support for businesses such as:
Farm Supply Distributors- Equipment Manufacturers
- Organic Farms
- Car Dealerships
- Trucking & Logistics Companies
- More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Automotive & Transportation and Agriculture & Agribusiness.
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Business Services & Consulting and Construction & Engineering.
Call Center Company for Help Desk
Outsourcing your help desk allows your customer service department to operate 24 hours a day. Our call center company in Santa Clara, CA can offer tier-1 technical support or serve as backup for your in-house help desk team. Simplify your support process and focus on growing your business, instead of dealing with help desk nightmares.
What Makes ABC Marketing Services the Best Choice for Outsourced Help Desk Services?
If you're worried about the high costs and hassles of Help Desk, look no further than our call center company for help. Help desk services from ABC Marketing Services include:
Some of the most competitive rates and flexible pricing options available, catering to a wide variety of needs, from fully dedicated agents to shared options priced by subscriber, call, or device.
A strong, purpose-driven service attitude. Like we stay ready for action with extensive help desk experience, available from 12/5 to 24/7 through phone, text, email, and live chat.
Secure and redundant call center infrastructure.
Bilingual Spanish/English and Portuguese/English agents, all fully trained with extremely low attrition.
Whether you're looking to integrate chat or email into your Help Desk services or hand over your operations for a fully managed system, ABC Marketing Services can help.
What Industries Benefit from Help Desk Services from ABC Marketing Services?
Leaders in industries like E-Commerce & Retail and Education & E-Learning find outsourced help desk services from ABC Marketing Services to be highly effective. Our help desk services improve customer service, generate sales, and provide support for businesses and organizations like:
- Online Learning Platforms
- Private Schools
- Online Stores
- Fashion Brands
- More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Education & E-Learning E-Commerce and Retail.
Call Center Company for Technical Support
ABC Marketing Services is a call center company known for its tech support - so much so that we offer two different tiers to accommodate our customers.
Standard Tech Support
For Basic Tier 1 Tech Support, our agent collects your customer's information and analyzes it to identify and resolve issues using established procedures. Typically, a Tier 1 agent works under the close supervision of a senior technician from your staff. Sometimes, your tech support needs can be integrated with the PTS offerings listed below, generating revenue for your company.
Premium Tech Support (PTS)
Our all-in-one, customizable Premium Technical Support (PTS) solution offers exceptional tech support for all the connected devices and services used by your customers. There's no requirement for you to create your own offering. This comprehensive solution comes with all the necessary call center resources, software, technology, and operational expertise. You just need to promote your PTS program to your customers.
A few of the reasons why customers choose our tech support services include:
Market-Leading Results
We help your company achieve better customer experiences and higher ROI.
Problem Solving
We help you deliver superior tech support experience via immediate live support and 24/7 problem-solving skills.
Available Customer Protection
Bundle additional services like device protection, Internet security, online backup, and other third-party services as part of a single PTS subscription.
What Industries Benefit from Tech Support Services from ABC Marketing Services?
Leaders in industries like Energy & Utilities and Financial Services & Banking find technical support services from ABC Marketing Services to be highly effective. Our technical support services improve customer service, generate sales, and provide support for businesses and organizations like:
- Water & Electric Providers
- Solar Energy Firms
- Investment Companies
- Insurance Firms
- More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Government & Public Sector and Healthcare & Medical.
Call Center Company for Marketing Research
Marketing research, encompassing social and opinion studies, involves the organized collection of data regarding individuals or organizations through statistical techniques and applied social science methods. This approach provides valuable insights to inform market decisions. As an integral part of any business strategy, having the right research is fundamental for sustaining your company's competitive edge - and ABC Marketing Services can help.
What Sets ABC Marketing Services Apart from Other Research Group Providers?
If business growth is on the menu this year, you've got to make informed decisions, and marketing research is one of the best ways to achieve that goal. Contact ABC Marketing Services to learn more about our marketing research services.
What Industries Benefit from Marketing Research Services from ABC Marketing Services?
Leaders in industries like Hospitality & Travel and IT & Software Development find marketing research services from ABC Marketing Services to be highly effective. Our marketing research services improve customer service, generate sales, and provide support for businesses and organizations like:
- Hotels
- Travel Agencies
- Tech Startups
- IT Consulting Firms
- More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Hospitality & Travel and IT & Software Development.
Call Center Company for Surveys
Conducting outbound market research and distributing customer surveys are excellent ways to gain insights into your consumers, allowing you to enhance your products or services. Relying on trial and error can be costly. Let our call center agents assist you in making informed decisions and assessing adoption rates before launching anything new.
At ABC Marketing Services, we have the capacity to create both small and large-scale surveys. Our clients frequently report the benefits of using surveys. Some of those benefits include:
Surveys hold significant power. By tapping into the insights our call center gathers from consumers, we can assist you in developing new products and services or fine-tuning your existing offerings. Ready to discover how ABC Marketing Services can support your company? Give us a shout. We'll take the time to understand your needs and provide a tailored proposal just for you.
What Industries Benefit from Surveys from ABC Marketing Services?
Leaders in industries like Insurance and Logistics & Supply Chain find surveys from ABC Marketing Services to be highly effective. Our surveys help improve customer service, generate sales, and provide support for businesses and organizations like:
- Health Insurance Providers
- Auto Insurance Companies
- Warehousing Companies
- 3PL Providers
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Hospitality & Travel and IT & Software Development.
Stay Competitive and Keep Customers Happy with Help from ABC Marketing Services
As a leading call center company in Santa Clara, CA, we know that innovative, custom service is what you need to succeed. That's why, since 1996, ABC Marketing Services has led the way in providing cost-conscious yet effective call center solutions for businesses like yours. From telemarketing and help desk services to lead generation and premium tech support, we can help. We've got the tools and resources to keep your company competitive and your customers happy. Contact us today to learn more about our unique call center services
Latest News in Santa Clara, CA
How to Buy Discount California’s Great America Tickets
La Jolla Momhttps://lajollamom.com/discount-californias-great-america-tickets/
California’s Great America in Santa Clara makes my list of the best California amusement parks for its over 40 rides and attractions that appeal to all levels of thrill seekers. There are reliable ways to buy discounted tickets for California’s Great America through authorized sellers to save money and avoid paying gate prices.Our team researches where to find deals and helps guide people toward the best...
California’s Great America in Santa Clara makes my list of the best California amusement parks for its over 40 rides and attractions that appeal to all levels of thrill seekers. There are reliable ways to buy discounted tickets for California’s Great America through authorized sellers to save money and avoid paying gate prices.
Our team researches where to find deals and helps guide people toward the best admission option for their trips, be it individual tickets, sightseeing passes, or group discounts.
Gate Prices for California’s Great America Tickets
California’s Great America admission tickets are offered in multiple types: Daily Tickets, Two-Day Tickets, Season Passes, After 3 p.m. Tickets, and Group Tickets.
From here, you can add various optional add-ons, such as Fast Lane, All-Day Dining, and holiday tickets, such as WinterFest.
California’s Great America uses dynamic pricing online. This means that the price rises and falls depending on expected occupancy. Gate prices are higher than you’ll see online, but you need to know what they are to understand potential savings. Current gate pricing breaks down like this:
1. Go City San Francisco Pass
You can save up to 50% off of admission to top San Francisco attractions, including California’s Great America, Exploratorium, and San Francisco Zoo, by using the Go San Francisco sightseeing pass. Here’s how it works:
The All-Inclusive passes are available in 1, 2, 3, and 5-day options, each at different prices. You can visit all the attractions included once throughout the duration of your pass. You can use the Explorer Pass to see any 2, 3, 4, or 5 included attractions within a 60-day timeframe. Ensure the attractions you’d like to visit are listed on the option you buy.
See also: 10 Go San Francisco Pass Benefits For Sightseeing
2. California’s Great America Online for All Other Tickets
If you need a meal bundle or any other special tickets, buy online at California’s Great America, where you’ll find prices such as:
3. Groupon
I was tipped off that we should periodically look at Groupon for Cedar Fair parks, including California’s Great America tickets. There are no active deals at the time of this writing, but you should check once in a while!
4. California’s Great America Vacation Packages
Combine your hotel reservation with discounted tickets to California’s Great America for even greater savings. Plus, enjoy complimentary breakfast and parking at many of these accommodations. Right now, the best place for this is through California’s Great America directly.
5. Season Passes
California’s Great America also offers two different Season Passes. Season Passes provide unlimited admission through the end of the calendar year or the term of purchase. These may be the best option for those who intend to visit the park more than once during these time frames.
Choose between Silver and Gold Passes. Both passes include free general parking. One of the main differences is that the Gold Pass includes everything on the Silver Pass plus two free Pre-K passes, unlimited admission to Fall and Winter Fest, and unlimited admission to Gilroy Gardens.
6. Free Pre-K Passes
If you have a child between the ages of 3 and 5, register them by August 1, 2025, for a free Pre-K Pass. With this pass, eligible kids will receive unlimited visits for the 2025 season, including access to Bay Shores Waterpark, The Great Pumpkin Fest, and WinterFest.
You will need to first purchase a Gold Pass first in order to activate a Pre-K pass.
7. Military Discounts
Active and retired military personnel and veterans can receive a discount on front gate pricing on single-day admission. Take advantage of these savings online. During the holiday season, the park offers WinterFest Military tickets starting at $37.
8. Group Discounts
A group discount is available for purchases of 15 – 99 tickets when purchased in advance online. Group discounts apply for regular admission and Winterfest tickets. Details are available on the park’s website.
9. Bring-A-Friend Tickets
If you hold a California’s Great America Season Pass, you can bring a friend starting at $35. Season Pass holders can purchase up to 6 bring-a-friend tickets.
What About Costco?
By all means, check Costco’s gift card and ticket section in your local store to see if they sell cheap tickets for California’s Great America. You will likely not find them, as they’ve gotten out of the business of selling theme park tickets. They only sell vacation packages to major theme parks like Disney World.
Important California’s Great America Tips
Here’s what to know before you go.
When planning a visit to California’s Great America, be sure to check their calendar for opening dates and hours. They suggest checking hours on the morning of your visit as they may shift a little on open days.
Before purchasing California’s Great America tickets, be sure to read all terms and conditions which should outline expiration dates, refund policies, and transfer policies. Some tickets will not be usable on days with special events like Halloween Haunt or Winterfest.
You can upgrade your ticket before you go or at the park to include a Fast Lane wristband, which allows you to bypass the regular lines on 18 rides, including the RailBlazer roller coaster and Gold Striker. It starts at $59/day.
California’s Great America is in San Francisco’s South Bay area in Santa Clara, California. (The new football stadium home to the San Francisco 49ers, Levi’s Stadium, was subsequently built adjacent to it.)
California’s Great America Address4701 Great America Parkway, Santa Clara, CA 95054
Of course, you can drive to Santa Clara, but you can also take multiple forms of public transportation to California’s Great America.
Parking at California’s Great America currently costs $30 per car per day and $40 per RV when purchased in advance on the website.
While the park is famous for thrill rides, young kids will enjoy meeting the Peanuts gang at Planet Snoopy, experiencing live entertainment, going to the carousel, and more. Even the new South Bay Shores water park (formerly Boomerang Bay water park) will feature water slides for small children and mellow experiences like a lazy river.
See also how to buy:
How do you buy discounted tickets for California’s Great America?
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