Keep Your Company Competitive and Customers Happy with Call Center Services from ABC Marketing Services

Call Center Company in Sandy Springs, GA

You don't have to be an all-A student from The Weber School near Sandy Springs to know that exceptional customer service and effective communication are more important than ever in today's environment. With a multitude of platforms available for customer engagement, companies and industries of all kinds are feeling compelled to elevate their client support.

In fact, savvy business leaders are exploring ways to cut costs by outsourcing their inbound and outbound voice services, along with the email and chat support that are crucial to daily operations. If your company is ready to enhance customer experience, retain and grow its client base, increase brand visibility, and outpace competitors, consider collaborating with ABC Marketing Services Services to take the next step.

Call Center Company Sandy Springs, GA

The ABC Marketing Services Difference

For over 20 years, our call center company in Sandy Springs, GA has been providing innovative solutions to help you engage with your markets across the U.S., Canada, and beyond. We've successfully launched hundreds of campaigns for a number of needs, including:

  • HelpHelp Desk
  • CareCustomer Care
  • TechnicalTechnical Support
  • SurveysSurveys
  • SettingAppointment Setting
  • OutboundOutbound Sales
  • LeadLead Generation

We recognize that choosing to partner with a call center for customer care and product support is a significant commitment. We also understand how challenging it can be to transition from another call center provider. That's why, as your trusted partner, we're dedicated to guiding you through this process every step of the way.

When you collaborate with ABC Marketing Services, you gain access to a team of experts who are ready to support your customers as if they were their own. Unlike other call center companies, we offer services that are fully customized to meet the unique needs of your business. Our centers are close to the U.S., in user-friendly destinations in Mexico, Belize, El Salvador, and Brazil, where our pricing is 50% lower than standard rates, and we can handle projects in Spanish, English, Portuguese, and other languages.

The ABC Marketing Sandy Springs, GA

What Industries Does ABC Marketing Services Target?

If you own a business, you're probably wondering whether we serve the industry in which you work. We're proud to serve many businesses in a number of different industries, including:

The bottom line? Our key motivator is your success. Let's talk today about your business objectives. Once we understand your business and your goals, we'll help you achieve the results you want with the help of reliable call center pros. Now that you know more about ABC Marketing Services, let's take a deeper dive into the most popular call center services we provide.

Call Center Company for Appointment Setting

Could you imagine booking an appointment at The Retreat at Sandy Springs in Sandy Springs, only for their team to make a mistake and lose the reservation you made? Chances are you'd be mad. The same goes for your company when one of your customers books an appointment, and it's lost or delayed.

We recognize how time-consuming appointment setting can be for your business. That's where ABC Marketing Services comes in. We're one of the top call center companies providing appointment-setting services in the U.S. We specialize in offering customized solutions for businesses aiming to simplify their scheduling and improve customer engagement. Our goal is to help companies like yours stay organized and concentrate on what truly counts—achieving growth and success.

ABC Marketing Customer Care Sandy Springs, GA

Why Hire a Call Center Company in Sandy Springs, GA for Appointment Setting?

Partnering with a knowledgeable call center for appointment setting can help you save time, cut costs, and minimize stress. Plus, your business can avoid expenses such as equipment, overhead, setup time, and training, all while enhancing your profits and sales.

Some additional benefits of working with ABC Marketing Services for appointment setting include:

  • Care24/7 Service
  • FocusFocus More Time on Your Business
  • CorrectCorrect Difficult Staffing Problems
  • CommunicateCommunicate with Customers Effectively
  • GrowGrow Your Company
  • MoreMore

What Industries Benefit from ABC Appointment Setting Services?

Leaders in industries like Automotive & Transportation and Agriculture & Agribusiness find appointment setting services from ABC Marketing Services to be highly effective. Our appointment setting services help improve customer service, generate sales, and provide tech support for businesses such as:

  • list-startFarm Supply Distributors
  • list-startEquipment Manufacturers
  • list-startOrganic Farms
  • list-startCar Dealerships
  • list-startTrucking & Logistics Companies
  • list-startMore

Call Center Company for Help Desk

Outsourcing your help desk allows your customer service department to operate 24 hours a day. Our call center company in Sandy Springs, GA can offer tier-1 technical support or serve as backup for your in-house help desk team. Simplify your support process and focus on growing your business, instead of dealing with help desk nightmares.

ABC Marketing Help Desk Sandy Springs, GA

What Makes ABC Marketing Services the Best Choice for Outsourced Help Desk Services?

If you're worried about the high costs and hassles of Help Desk, look no further than our call center company for help. Help desk services from ABC Marketing Services include:

01

Some of the most competitive rates and flexible pricing options available, catering to a wide variety of needs, from fully dedicated agents to shared options priced by subscriber, call, or device.

02

A strong, purpose-driven service attitude. Like we stay ready for action with extensive help desk experience, available from 12/5 to 24/7 through phone, text, email, and live chat.

03

Secure and redundant call center infrastructure.

04

Bilingual Spanish/English and Portuguese/English agents, all fully trained with extremely low attrition.

Whether you're looking to integrate chat or email into your Help Desk services or hand over your operations for a fully managed system, ABC Marketing Services can help.

What Industries Benefit from Help Desk Services from ABC Marketing Services?

Leaders in industries like E-Commerce & Retail and Education & E-Learning find outsourced help desk services from ABC Marketing Services to be highly effective. Our help desk services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startOnline Learning Platforms
  • list-startPrivate Schools
  • list-startOnline Stores
  • list-startFashion Brands
  • list-startMore

Call Center Company for Technical Support

ABC Marketing Services is a call center company known for its tech support - so much so that we offer two different tiers to accommodate our customers.

ABC Marketing Technical Support Sandy Springs, GA

Standard Tech Support

For Basic Tier 1 Tech Support, our agent collects your customer's information and analyzes it to identify and resolve issues using established procedures. Typically, a Tier 1 agent works under the close supervision of a senior technician from your staff. Sometimes, your tech support needs can be integrated with the PTS offerings listed below, generating revenue for your company.

ABC Marketing Surveys Sandy Springs, GA

Premium Tech Support (PTS)

Our all-in-one, customizable Premium Technical Support (PTS) solution offers exceptional tech support for all the connected devices and services used by your customers. There's no requirement for you to create your own offering. This comprehensive solution comes with all the necessary call center resources, software, technology, and operational expertise. You just need to promote your PTS program to your customers.

A few of the reasons why customers choose our tech support services include:

01

Market-Leading Results

We help your company achieve better customer experiences and higher ROI.

02

Problem Solving

We help you deliver superior tech support experience via immediate live support and 24/7 problem-solving skills.

03

Available Customer Protection

Bundle additional services like device protection, Internet security, online backup, and other third-party services as part of a single PTS subscription.

What Industries Benefit from Tech Support Services from ABC Marketing Services?

Leaders in industries like Energy & Utilities and Financial Services & Banking find technical support services from ABC Marketing Services to be highly effective. Our technical support services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startWater & Electric Providers
  • list-startSolar Energy Firms
  • list-startInvestment Companies
  • list-startInsurance Firms
  • list-startMore

Call Center Company for Marketing Research

Marketing research, encompassing social and opinion studies, involves the organized collection of data regarding individuals or organizations through statistical techniques and applied social science methods. This approach provides valuable insights to inform market decisions. As an integral part of any business strategy, having the right research is fundamental for sustaining your company's competitive edge - and ABC Marketing Services can help.

What Sets ABC Marketing Services Apart from Other Research Group Providers?

ABC Marketing Appointment Setting Sandy Springs, GA

If business growth is on the menu this year, you've got to make informed decisions, and marketing research is one of the best ways to achieve that goal. Contact ABC Marketing Services to learn more about our marketing research services.

What Industries Benefit from Marketing Research Services from ABC Marketing Services?

Leaders in industries like Hospitality & Travel and IT & Software Development find marketing research services from ABC Marketing Services to be highly effective. Our marketing research services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startHotels
  • list-startTravel Agencies
  • list-startTech Startups
  • list-startIT Consulting Firms
  • list-startMore

Call Center Company for Surveys

Conducting outbound market research and distributing customer surveys are excellent ways to gain insights into your consumers, allowing you to enhance your products or services. Relying on trial and error can be costly. Let our call center agents assist you in making informed decisions and assessing adoption rates before launching anything new.

At ABC Marketing Services, we have the capacity to create both small and large-scale surveys. Our clients frequently report the benefits of using surveys. Some of those benefits include:

Surveys hold significant power. By tapping into the insights our call center gathers from consumers, we can assist you in developing new products and services or fine-tuning your existing offerings. Ready to discover how ABC Marketing Services can support your company? Give us a shout. We'll take the time to understand your needs and provide a tailored proposal just for you.

What Industries Benefit from Surveys from ABC Marketing Services?

Leaders in industries like Insurance and Logistics & Supply Chain find surveys from ABC Marketing Services to be highly effective. Our surveys help improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startHealth Insurance Providers
  • list-startAuto Insurance Companies
  • list-startWarehousing Companies
  • list-start3PL Providers

Stay Competitive and Keep Customers Happy with Help from ABC Marketing Services

As a leading call center company in Sandy Springs, GA, we know that innovative, custom service is what you need to succeed. That's why, since 1996, ABC Marketing Services has led the way in providing cost-conscious yet effective call center solutions for businesses like yours. From telemarketing and help desk services to lead generation and premium tech support, we can help. We've got the tools and resources to keep your company competitive and your customers happy. Contact us today to learn more about our unique call center services

Latest News in Sandy Springs, GA

Mercedes-Benz establishing North American headquarters in Sandy Springs

The BriefMercedes-Benz will expand its footprint in Georgia by establishing its North American headquarters in metro Atlanta, Gov. Brian Kemp announced Tuesday. The move will bring up to 500 jobs to the existing "1MB" campus in Sandy Springs and includes a multi-million dollar investment in a new state-of-the-art research and development (R&D) facility nearby.What we know:The consolidation will unite several key corporate functions currently spread across the U.S., positioning...

The Brief

Mercedes-Benz will expand its footprint in Georgia by establishing its North American headquarters in metro Atlanta, Gov. Brian Kemp announced Tuesday. The move will bring up to 500 jobs to the existing "1MB" campus in Sandy Springs and includes a multi-million dollar investment in a new state-of-the-art research and development (R&D) facility nearby.

What we know:

The consolidation will unite several key corporate functions currently spread across the U.S., positioning Atlanta as the central hub for the automaker’s operations in North America. Mercedes-Benz aims to complete the transition by August 2026.

"Georgia continues to lead the way in the future of mobility and technical innovation, attracting world-class companies like Mercedes-Benz," Kemp said in a statement. "This expansion reinforces why our state remains the best for business and opportunity."

Mercedes-Benz currently employs around 800 people at its Sandy Springs facility, which opened in 2018. The expanded site will house sales, financial services, and corporate functions.

Jason Hoff, CEO of Mercedes-Benz North America, said the decision to centralize in Atlanta will improve collaboration and responsiveness.

Local Leaders Welcome Expansion

What they're saying:

Local officials and economic development leaders praised the announcement, citing the economic impact and continued vote of confidence in the region.

Sandy Springs Mayor Rusty Paul called Mercedes-Benz "outstanding corporate partners" and said the expansion represents a "wonderful opportunity" and "significant milestone."

Fulton County Commission Chairman Robb Pitts called the move a testament to the county’s business-friendly climate and infrastructure.

Metro Atlanta Chamber President & CEO Katie Kirkpatrick said the expansion further solidifies the region’s role as a hub for innovation and talent.

Broader Economic Development Effort

Big picture view:

The project is the result of collaboration between the Georgia Department of Economic Development, the City of Sandy Springs, Select Fulton, Georgia Power, and the Metro Atlanta Chamber. The state’s economic development leaders credited long-standing partnerships and recent infrastructure investments for attracting the continued Mercedes-Benz commitment.

GA Ranks 21st Among The Best States: Here’s Why

GEORGIA — A new ranking released Tuesday by U.S. News and World Report says Georgia is the 21st best overall in meeting the diverse needs of its residents.The rankings, which U.S. News first launched in 2017, assess the states across eight categories and 71 metrics. Here’s where Georgia ranked in each of them:A recent study showed Sandy Springs is Georgia’s most diverse town. Nationwide, the metro Atlanta city was 43rd on ...

GEORGIA — A new ranking released Tuesday by U.S. News and World Report says Georgia is the 21st best overall in meeting the diverse needs of its residents.

The rankings, which U.S. News first launched in 2017, assess the states across eight categories and 71 metrics. Here’s where Georgia ranked in each of them:

A recent study showed Sandy Springs is Georgia’s most diverse town. Nationwide, the metro Atlanta city was 43rd on WalletHub’s ranking.

Roswell (49th), Atlanta (74th) and Columbus (104th) were also named among the most diverse cities.

According to the U.S. Census Bureau, of the state’s more than 11 million people, Georgia is largely comprised of non-Hispanic Caucasian and African-American residents.

Emory University is Georgia’s most diverse post-secondary institution, according to a Niche ranking. Life University and Georgia State University followed suit.

Meanwhile, the Peach State serves customers with diverse tastes in food, offering restaurants that dishes out meals from octopus lemongrass salad to house burgers to caviar and cheese.

Utah topped the U.S. News and World Report list for the third consecutive year. The state has never slipped below the top five in the economy category in the history of the Best States rankings, U.S. News said. Here’s the top 10:

U.S. News said many of the top-ranked states put a big priority on education — the highest-weighted category of the 2025 rankings based on new survey results showing what areas Americans believe their states should prioritize, and which issues present the most pressing concerns.

Five of the top 10 states overall also placed among the top 10 in education, while just one — Massachusetts — did the same in the category carrying the second-highest weight, health care.

Even high-performing states do not excel in every rankings category, U.S. News said.

Utah, for example, ranks near the bottom for environment (No. 48), burdened by poor scores for industrial toxins and pollution health risk. Florida — among the nation’s worst performers for housing affordability and income equality — ranks 47th for opportunity, and South Dakota ranks 46th for health care, weighed down in part by a U.S. News assessment of hospital quality in the state.

There was little movement among low performers in the rankings, which U.S. News said were concentrated primarily in the South but also included states in the West, Midwest and Northeast, as well as Alaska.

The lowest-ranked state is Louisiana. Other states in the bottom 10 are Alaska, Mississippi, New Mexico, West Virginia, Alabama, Arkansas, Michigan, Oklahoma and Pennsylvania.

» Read more about the Best States methodology.

The Wizard Of Oz - Sandy Springs, GA Open Call - Singers (06.03.25)

City Springs Theatre Company | Sandy Springs, GASandy Springs, GADESCRIPTIONNotice: Audition Call Type: Open CallAUDITION DATETuesday, June 3, 202510:00 AM - 6:00 PM (E)Lunch 1:00 PM - 2:00 PMAPPOINTMENTSTo schedule an audition appointment, please go to: https://www.signupgenius.com/g....CONTRACTLOA$638 weekl...

City Springs Theatre Company | Sandy Springs, GASandy Springs, GA

DESCRIPTION

Notice: Audition Call Type: Open Call

AUDITION DATETuesday, June 3, 202510:00 AM - 6:00 PM (E)Lunch 1:00 PM - 2:00 PM

APPOINTMENTSTo schedule an audition appointment, please go to: https://www.signupgenius.com/g....

CONTRACTLOA$638 weekly minimum (LOA ref. LORT)

SEEKINGEquity singers for THE WIZARD OF OZ (See breakdown).

PREPARATIONPlease prepare a short musical selection in the style of the show of your choice. Also, please bring your headshot and resume stapled together.

LOCATIONCity Springs Theatre Company Studios8601 Dunwoody Place, Ste 136Sandy Springs, GA 30350Free Parking

PERSONNELArtistic Director - Shuler HensleyExpected to attend:Executive Director - Natalie DeLanceyArtistic Associate - Nick Walker JonesDirector/Choreographer: Baayork LeeAsst Director/Choreographer: David Grindrod

OTHER DATES1st Rehearsal: 11/17/25Opening: 12/12/25Closing: 12/28/25

OTHER

www.cityspringstheatre.com

An Equity Monitor will not be provided. The producer will run all aspects of this audition. Equity’s contracts prohibit discrimination.

Equity is committed to diversity and encourages all its employers to engage in apolicy of equal employment opportunity designed to promote a positive model of inclusion. As such, Equity encourages performers of all ethnicities, gender identities, and ages, as well as performers with disabilities, to attend every audition.

Always bring your Equity Membership card to auditions.

BREAKDOWN

THE WIZARD OF OZ

SEEKING:

Dorothy: The pretty young heroine, she is transported to Oz from her home in Kansas. Initially dreams of leaving her dull Kansas life but discovers that home is where her heart is.

Scarecrow: A corn field fixture who joins Dorothy to get a brain from the Wizard. Kind and clumsy, he realizes that a new hat is all he needs to unlock the potential of his brain.

Tin Man: A very mechanical man who believes he doesn't have a heart. Joins Dorothy on her quest. Wide-eyed and gentle but moves like a robot.

Cowardly Lion: A beast of the forest, venturing to Oz to get courage from the Wizard. He is frightened of everything, and his terror and subsequent sadness is extremely over-the-top. By the end, he is able to find his confidence.

Wicked Witch Of The West: The villain of the story, she is bent on grabbing Dorothy after she accidentally kills her sister and takes her shoes. A comedic villainess who is also crafty and menacing.

Glinda The Good/ Aunt Em: The Good Witch of the North. Beautiful and graceful. Both ethereal and somewhat whimsical, she helps guide Dorothy once she lands in Oz. Dorothy's aunt and Henry's wife. A typical midwestern farm worker, her main concern is the upkeep of her farm.

Uncle Henry: A Kansas farmer and Dorothy's uncle.

Ensemble: Additional Munchkins; Emerald City People; Additional Winged Monkeys

SALARY

LOA $638 weekly minimum (LOA ref. LORT)

UNION

AEA

The Producers - Sandy Springs, GA Open Call - Dancers (06.11.25)

City Springs Theatre Company | Sandy Springs, GASandy Springs, GADESCRIPTIONNotice: Audition Call Type: Open CallAUDITION DATEWednesday, June 11, 202510:00 AM - 1:00 PM (E)2 Dance Sessions - 10am & 11:30am.APPOINTMENTSTo schedule an audition appointment, please go to: https://www.signupgenius.com/g... .CONT...

City Springs Theatre Company | Sandy Springs, GASandy Springs, GA

DESCRIPTION

Notice: Audition Call Type: Open Call

AUDITION DATEWednesday, June 11, 202510:00 AM - 1:00 PM (E)

2 Dance Sessions - 10am & 11:30am.

APPOINTMENTSTo schedule an audition appointment, please go to: https://www.signupgenius.com/g... .

CONTRACTLOA$638 weekly minimum (LOA ref. LORT)

SEEKINGEquity dancers for THE PRODUCERS (See breakdown).

PREPARATIONPlease warm up and have/wear either sneakers or dance shoes of your choice. Also, please bring your headshot and resume stapled together.

LOCATIONCity Springs Theatre Company Studios8601 Dunwoody Place, Ste 136Sandy Springs, GA 30350

Free Parking

PERSONNELArtistic Director - Shuler Hensley

Expected to attend:Executive Director - Natalie DeLanceyArtistic Associate - Nick Walker JonesDirector/Choreographer: James Gray

Asst Choreographer: Naomi Kakuk

OTHER DATES1st Rehearsal 08/11/25

Opening 09/05/25

Closing 09/21/25

OTHER

www.cityspringstheatre.com

An Equity Monitor will not be provided. The producer will run all aspects of this audition.

Equity’s contracts prohibit discrimination.

Equity is committed to diversity and encourages all its employers to engage in apolicy of equal employment opportunity designed to promote a positive model of inclusion. As such, Equity encourages performers of all ethnicities, gender identities, and ages, as well as performers with disabilities, to attend every audition.

Always bring your Equity Membership card to auditions.

BREAKDOWN

THE PRODUCERS

SEEKING:

Max Bialystock: The consummate con man. Naturally animated and bombastic, he is never at a loss for charm and manners. Typically conspires with Leo.

Leo Bloom: An accountant. Boring and mousy, he is a hesitant optimist who longs for something more. Dragged into a scheme by Max.

Franz Liebkind: German loyalist playwright. From his lederhosen to his pigeon, Adolph, his love for the motherland is unmistakable. He is imposing yet tender.

Rogers Debris: New York's most famous and flamboyant stage director. Surrounds himself with deliciously beautiful clothing, people, and possessions. In a crowd, it would be impossible to miss him.

Carmen Ghia: Roger Debris' faithful assistant. Carmen is severe in looks and passion for Roger. He may appear younger than he actually is thanks to skilled surgeons.

Ulla Inga Hansen Benson Yonsen Tallen-hallen Svaden-svanson: A young and hopeful actress. Though her beauty might eclipse her talent, Ulla is passionate about life and art. Quite a clueless seductress in some ways.

Ensemble: Accountants; Bavarian Peasants; Convicts; First Nighters; Little Old Ladies; Storm Troopers; Chorus Girls; Girl Prisoners; Usherettes

SALARY

LOA $638 weekly minimum (LOA ref. LORT)

UNION

AEA

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