Call Center Company in San Buenaventura, CA
You don't have to be an all-A student from Ventura College near San Buenaventura to know that exceptional customer service and effective communication are more important than ever in today's environment. With a multitude of platforms available for customer engagement, companies and industries of all kinds are feeling compelled to elevate their client support.
In fact, savvy business leaders are exploring ways to cut costs by outsourcing their inbound and outbound voice services, along with the email and chat support that are crucial to daily operations. If your company is ready to enhance customer experience, retain and grow its client base, increase brand visibility, and outpace competitors, consider collaborating with ABC Marketing Services Services to take the next step.

Years of Experience

- Call Center Company in San Buenaventura, CA
- The ABC Marketing Services Difference
- Call Center Company for Appointment Setting
- What Services Does ABC Marketing Services Provide for These Industries?
- Call Center Company for Help Desk
- What Services Does ABC Marketing Services Provide for These Industries?
- Call Center Company for Technical Support
- What Services Does ABC Marketing Services Provide for These Industries?
- Call Center Company for Marketing Research
- What Industries Benefit from Marketing Research Services from ABC Marketing Services?
- Call Center Company for Surveys
- Stay Competitive and Keep Customers Happy with Help from ABC Marketing Services
The ABC Marketing Services Difference
For over 20 years, our call center company in San Buenaventura, CA has been providing innovative solutions to help you engage with your markets across the U.S., Canada, and beyond. We've successfully launched hundreds of campaigns for a number of needs, including:
Help Desk
Customer Care
Technical Support
Surveys
Appointment Setting
Outbound Sales
Lead Generation
We recognize that choosing to partner with a call center for customer care and product support is a significant commitment. We also understand how challenging it can be to transition from another call center provider. That's why, as your trusted partner, we're dedicated to guiding you through this process every step of the way.
When you collaborate with ABC Marketing Services, you gain access to a team of experts who are ready to support your customers as if they were their own. Unlike other call center companies, we offer services that are fully customized to meet the unique needs of your business. Our centers are close to the U.S., in user-friendly destinations in Mexico, Belize, El Salvador, and Brazil, where our pricing is 50% lower than standard rates, and we can handle projects in Spanish, English, Portuguese, and other languages.

What Industries Does ABC Marketing Services Target?
If you own a business, you're probably wondering whether we serve the industry in which you work. We're proud to serve many businesses in a number of different industries, including:
Travel Industry
Medical Industry
Mortgage Industry
Banking Industry
Software Industry
Doctors Offices
Dentist Offices
Retail Stores
More
The bottom line? Our key motivator is your success. Let's talk today about your business objectives. Once we understand your business and your goals, we'll help you achieve the results you want with the help of reliable call center pros. Now that you know more about ABC Marketing Services, let's take a deeper dive into the most popular call center services we provide.
Call Center Company for Appointment Setting
Could you imagine booking an appointment at The Palms At Bonaventure Assisted Living Memory Care in San Buenaventura, only for their team to make a mistake and lose the reservation you made? Chances are you'd be mad. The same goes for your company when one of your customers books an appointment, and it's lost or delayed.
We recognize how time-consuming appointment setting can be for your business. That's where ABC Marketing Services comes in. We're one of the top call center companies providing appointment-setting services in the U.S. We specialize in offering customized solutions for businesses aiming to simplify their scheduling and improve customer engagement. Our goal is to help companies like yours stay organized and concentrate on what truly counts—achieving growth and success.

Why Hire a Call Center Company in San Buenaventura, CA for Appointment Setting?
Partnering with a knowledgeable call center for appointment setting can help you save time, cut costs, and minimize stress. Plus, your business can avoid expenses such as equipment, overhead, setup time, and training, all while enhancing your profits and sales.
Some additional benefits of working with ABC Marketing Services for appointment setting include:
24/7 Service
Focus More Time on Your Business
Correct Difficult Staffing Problems
Communicate with Customers Effectively
Grow Your Company
More
What Industries Benefit from ABC Appointment Setting Services?
Leaders in industries like Automotive & Transportation and Agriculture & Agribusiness find appointment setting services from ABC Marketing Services to be highly effective. Our appointment setting services help improve customer service, generate sales, and provide tech support for businesses such as:
Farm Supply Distributors
Equipment Manufacturers
Organic Farms
Car Dealerships
Trucking & Logistics Companies
More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Automotive & Transportation and Agriculture & Agribusiness.
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Business Services & Consulting and Construction & Engineering.
Call Center Company for Help Desk
Outsourcing your help desk allows your customer service department to operate 24 hours a day. Our call center company in San Buenaventura, CA can offer tier-1 technical support or serve as backup for your in-house help desk team. Simplify your support process and focus on growing your business, instead of dealing with help desk nightmares.

What Makes ABC Marketing Services the Best Choice for Outsourced Help Desk Services?
If you're worried about the high costs and hassles of Help Desk, look no further than our call center company for help. Help desk services from ABC Marketing Services include:
Some of the most competitive rates and flexible pricing options available, catering to a wide variety of needs, from fully dedicated agents to shared options priced by subscriber, call, or device.
A strong, purpose-driven service attitude. Like we stay ready for action with extensive help desk experience, available from 12/5 to 24/7 through phone, text, email, and live chat.
Secure and redundant call center infrastructure.
Bilingual Spanish/English and Portuguese/English agents, all fully trained with extremely low attrition.
Whether you're looking to integrate chat or email into your Help Desk services or hand over your operations for a fully managed system, ABC Marketing Services can help.
What Industries Benefit from Help Desk Services from ABC Marketing Services?
Leaders in industries like E-Commerce & Retail and Education & E-Learning find outsourced help desk services from ABC Marketing Services to be highly effective. Our help desk services improve customer service, generate sales, and provide support for businesses and organizations like:
Online Learning Platforms
Private Schools
Online Stores
Fashion Brands
More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Education & E-Learning E-Commerce and Retail.
Call Center Company for Technical Support
ABC Marketing Services is a call center company known for its tech support - so much so that we offer two different tiers to accommodate our customers.

Standard Tech Support
For Basic Tier 1 Tech Support, our agent collects your customer's information and analyzes it to identify and resolve issues using established procedures. Typically, a Tier 1 agent works under the close supervision of a senior technician from your staff. Sometimes, your tech support needs can be integrated with the PTS offerings listed below, generating revenue for your company.

Premium Tech Support (PTS)
Our all-in-one, customizable Premium Technical Support (PTS) solution offers exceptional tech support for all the connected devices and services used by your customers. There's no requirement for you to create your own offering. This comprehensive solution comes with all the necessary call center resources, software, technology, and operational expertise. You just need to promote your PTS program to your customers.
A few of the reasons why customers choose our tech support services include:
Market-Leading Results
We help your company achieve better customer experiences and higher ROI.
Problem Solving
We help you deliver superior tech support experience via immediate live support and 24/7 problem-solving skills.
Available Customer Protection
Bundle additional services like device protection, Internet security, online backup, and other third-party services as part of a single PTS subscription.
What Industries Benefit from Tech Support Services from ABC Marketing Services?
Leaders in industries like Energy & Utilities and Financial Services & Banking find technical support services from ABC Marketing Services to be highly effective. Our technical support services improve customer service, generate sales, and provide support for businesses and organizations like:
Water & Electric Providers
Solar Energy Firms
Investment Companies
Insurance Firms
More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Government & Public Sector and Healthcare & Medical.
Call Center Company for Marketing Research
Marketing research, encompassing social and opinion studies, involves the organized collection of data regarding individuals or organizations through statistical techniques and applied social science methods. This approach provides valuable insights to inform market decisions. As an integral part of any business strategy, having the right research is fundamental for sustaining your company's competitive edge - and ABC Marketing Services can help.
What Sets ABC Marketing Services Apart from Other Research Group Providers?

If business growth is on the menu this year, you've got to make informed decisions, and marketing research is one of the best ways to achieve that goal. Contact ABC Marketing Services to learn more about our marketing research services.
What Industries Benefit from Marketing Research Services from ABC Marketing Services?
Leaders in industries like Hospitality & Travel and IT & Software Development find marketing research services from ABC Marketing Services to be highly effective. Our marketing research services improve customer service, generate sales, and provide support for businesses and organizations like:
Hotels
Travel Agencies
Tech Startups
IT Consulting Firms
More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Hospitality & Travel and IT & Software Development.
Call Center Company for Surveys
Conducting outbound market research and distributing customer surveys are excellent ways to gain insights into your consumers, allowing you to enhance your products or services. Relying on trial and error can be costly. Let our call center agents assist you in making informed decisions and assessing adoption rates before launching anything new.
At ABC Marketing Services, we have the capacity to create both small and large-scale surveys. Our clients frequently report the benefits of using surveys. Some of those benefits include:
Surveys hold significant power. By tapping into the insights our call center gathers from consumers, we can assist you in developing new products and services or fine-tuning your existing offerings. Ready to discover how ABC Marketing Services can support your company? Give us a shout. We'll take the time to understand your needs and provide a tailored proposal just for you.
What Industries Benefit from Surveys from ABC Marketing Services?
Leaders in industries like Insurance and Logistics & Supply Chain find surveys from ABC Marketing Services to be highly effective. Our surveys help improve customer service, generate sales, and provide support for businesses and organizations like:
Health Insurance Providers
Auto Insurance Companies
Warehousing Companies
3PL Providers
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Hospitality & Travel and IT & Software Development.
Stay Competitive and Keep Customers Happy with Help from ABC Marketing Services
As a leading call center company in San Buenaventura, CA, we know that innovative, custom service is what you need to succeed. That's why, since 1996, ABC Marketing Services has led the way in providing cost-conscious yet effective call center solutions for businesses like yours. From telemarketing and help desk services to lead generation and premium tech support, we can help. We've got the tools and resources to keep your company competitive and your customers happy. Contact us today to learn more about our unique call center services
Latest News in San Buenaventura, CA
Ventura, California: Affordable Farmworker Housing Designed for Sustainability and Climate Resiliency
huduser.govhttps://www.huduser.gov/portal/casestudies/study-091122.html
Home > Case Studies > Ventura, California: Affordable Farmworker Housing Designed for Sustainability and Climate Resiliency In 1992, Thelma Hansen left her assets to the University of California “to support and maintain research and affiliated activities that support the sustainability and benefit of agriculture and natural resources in V...
Home > Case Studies > Ventura, California: Affordable Farmworker Housing Designed for Sustainability and Climate Resiliency
In 1992, Thelma Hansen left her assets to the University of California “to support and maintain research and affiliated activities that support the sustainability and benefit of agriculture and natural resources in Ventura County.” The estate included a 36-acre property in Ventura, California, a mid-size coastal city approximately 65 miles from Downtown Los Angeles. In 2015, the university sold the property to support the Hansen Trust’s programs and prepared a site plan for a predominately residential neighborhood “based on the principles of smart growth, sustainable development, and traditional neighborhood design.” This portion of the site was developed with more than 100 single-family houses as well as 34 row houses and public green space. With strong advocacy from House Farm Workers!, the university donated a 1.4-acre portion of the site to the Housing Authority of the City of San Buenaventura (HACSB) for farmworker housing. The affordable housing development, known as Rancho Verde, opened in 2019 with 23 apartments for farmworkers with very low and extremely low incomes. The project was designed in a sustainable and climate-conscious manner capable of generating energy on site. Rancho Verde won a 2020 U.S. Department of Energy Housing Innovation Award and received LEED Platinum certification.
Housing for Farmers
The one- to four-bedroom apartments in Rancho Verde are spread across 11 one- and two-story buildings. Of the development’s 24 units, 3 are reserved for households earning up to 30 percent of the area median income (AMI), 6 are for those earning up to 45 percent of AMI, and 14 are for those making up to 50 percent of AMI, with one manager’s unit. All of the apartments include a full kitchen with a stove, oven, and dishwasher. The two-unit buildings frame courtyards with seating. A common building has a computer learning center, kitchen, and community room. Rancho Verde is HACSB’s only development dedicated to farmworkers.
Ventura County’s $2 billion agriculture industry is the 11th largest in the nation employing approximately 42,000 workers to harvest strawberries, lemons, avocados, peppers, and other crops. These workers, many of whom are immigrants, make an average of $22,000 a year while the median yearly rent in the county is more than $20,000. The high cost of housing has forced many workers to live in substandard and overcrowded units as well as garages and sheds. The county and the city have acknowledged the need for affordable farmworker housing in their housing plans and subsequent ordinances. For example, in 2012, the city council amended the zoning code to permit housing for farmers by right in agricultural zoning districts, starting with an allowance of up to 12 dwelling units on parcels of at least 40 acres.
Sustainable Design
Rancho Verde incorporated numerous sustainable methods and technologies to receive LEED Platinum certification. This included recycling or diverting nearly 80 percent of the waste from construction. Ceiling and roof designs also reduced the amount of framing materials. Rancho Verde’s buildings also have low-flow faucets, showers, and toilets to conserve water. A greywater system recycles about 600 gallons of water each day from laundry machines. This system, along with the drought tolerant plants, reduces the strain on the water supply while also saving residents money. The development was designed to operate at net zero energy. Roofs were shaped to maximize southern exposure and were covered in photovoltaic panels to offset the community’s energy use. Although the development can take energy from the electric grid when needed, the photovoltaic system provides energy back to the grid. A portion of the solar energy is stored in a battery that powers the community room in the evening or during emergencies. To further Rancho Verde’s goal of sustainability, the development was built to be all electric, in combination with using ENERGY STAR-rated refrigerators, dishwashers, and washers. This nevertheless created a challenge because electric clothes dryers and water heaters are generally more expensive to operate than gas appliances and required enlarging the photovoltaic system, according to Shane Hansen, an associate principal at the sustainability consulting firm Green Dinosaur. The buildings’ heating, ventilation, and air conditioning systems are also energy efficient. To ensure all these features are used to their best advantage, residents receive green training. Upon moving in, all residents and the building manager walk through the house to get familiar with its sustainable features; each household also receives a manual on how to make sustainable lifestyle choices.
Financing Rancho Verde
The development cost about $14 million, which was financed through three primary sources (table 1). Most of the funding was low-income housing tax credit (LIHTC) equity. In addition, HACSB provided two loans, and the U.S. Department of Agriculture (USDA) supported the project with a Section 514 loan. USDA also supplements farmers’ rents so that no one pays more than 30 percent of their income in rent.
Table 1: Financing for Rancho Verde
LIHTC equity | $7,813,000 |
USDA Farm Labor Housing loan | 3,000,000 |
HACSB development loan | 840,000 |
HACSB carryback loan | 1,600,000 |
Federal Home Loan Bank of San Francisco | 276,000 |
Ventura County Farmworker Housing funds | 240,000 |
Deferred developer fee | 219,000 |
Total | $13,988,000 |
Sustainable Living
Hansen also credits the development team for going beyond the state’s and USDA’s sustainable requirements. For example, the USDA loan required the development to produce on site at least 80 percent of the energy consumed, but the photovoltaic system was designed to more than offset the site’s total energy load. Similarly, the loan stipulated that the greywater system had to provide at least 50 percent of the site’s irrigation water, yet the system was designed to provide all of Rancho Verde’s irrigation needs. Furthermore, the development was designed to use less than 75 percent of the state’s 2013 Title 24 Building Energy Efficiency Standards before factoring in the photovoltaic panels, and Hansen believes Rancho Verde would likely comply with the forthcoming 2022 version of the standards. The development’s energy-saving features have reduced residents’ energy bills by approximately $800 a year. Although Rancho Verde was HACSB’s first net zero and all electric development, the agency has similar affordable housing projects underway. According to Karen Flock, the deputy director for real estate development at HACSB, the agency plans all future housing projects to be net zero.
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Service Areas
- Call Center Company in San Buenaventura, CA
- The ABC Marketing Services Difference
- Call Center Company for Cold Calling
- Call Center Company for Appointment Setting
- Call Center Company for Outbound Calls
- Call Center Company for Collections
- Call Center Company for Help Desk
- Call Center Company for Technical Support
- Call Center Company for Customer Support
- Call Center Company for Marketing Research
- Call Center Company for Surveys
