Call Center Company in Sacramento, CA
You don't have to be an all-A student from California State University, Sacramento near Sacramento to know that exceptional customer service and effective communication are more important than ever in today's environment. With a multitude of platforms available for customer engagement, companies and industries of all kinds are feeling compelled to elevate their client support.
In fact, savvy business leaders are exploring ways to cut costs by outsourcing their inbound and outbound voice services, along with the email and chat support that are crucial to daily operations. If your company is ready to enhance customer experience, retain and grow its client base, increase brand visibility, and outpace competitors, consider collaborating with ABC Marketing Services Services to take the next step.

Years of Experience

- Call Center Company in Sacramento, CA
- The ABC Marketing Services Difference
- Call Center Company for Appointment Setting
- What Services Does ABC Marketing Services Provide for These Industries?
- Call Center Company for Help Desk
- What Services Does ABC Marketing Services Provide for These Industries?
- Call Center Company for Technical Support
- What Services Does ABC Marketing Services Provide for These Industries?
- Call Center Company for Marketing Research
- What Industries Benefit from Marketing Research Services from ABC Marketing Services?
- Call Center Company for Surveys
- Stay Competitive and Keep Customers Happy with Help from ABC Marketing Services
The ABC Marketing Services Difference
For over 20 years, our call center company in Sacramento, CA has been providing innovative solutions to help you engage with your markets across the U.S., Canada, and beyond. We've successfully launched hundreds of campaigns for a number of needs, including:
Help Desk
Customer Care
Technical Support
Surveys
Appointment Setting
Outbound Sales
Lead Generation
We recognize that choosing to partner with a call center for customer care and product support is a significant commitment. We also understand how challenging it can be to transition from another call center provider. That's why, as your trusted partner, we're dedicated to guiding you through this process every step of the way.
When you collaborate with ABC Marketing Services, you gain access to a team of experts who are ready to support your customers as if they were their own. Unlike other call center companies, we offer services that are fully customized to meet the unique needs of your business. Our centers are close to the U.S., in user-friendly destinations in Mexico, Belize, El Salvador, and Brazil, where our pricing is 50% lower than standard rates, and we can handle projects in Spanish, English, Portuguese, and other languages.

What Industries Does ABC Marketing Services Target?
If you own a business, you're probably wondering whether we serve the industry in which you work. We're proud to serve many businesses in a number of different industries, including:
Agriculture & Agribusiness
Automotive & Transportation
Business Services & Consulting
Construction & Engineering
E-Commerce & Retail
Education & E-Learning
Energy & Utilities
Financial Services & Banking
Government & Public Sector
Healthcare & Medical Services
Hospitality & Travel
Human Resources & Staffing
Information Technology (IT) & Software Development
Insurance
Legal & Law Firms
Logistics & Supply Chain
Manufacturing & Industrial
Marketing & Advertising
Media & Entertainment
Nonprofit & Charitable Organizations
Real Estate & Property Management
Security & Surveillance
Telecommunications
Waste Management & Environmental Services
Plastic surgery clinics
The bottom line? Our key motivator is your success. Let's talk today about your business objectives. Once we understand your business and your goals, we'll help you achieve the results you want with the help of reliable call center pros. Now that you know more about ABC Marketing Services, let's take a deeper dive into the most popular call center services we provide.
Call Center Company for Appointment Setting
Could you imagine booking an appointment at Regency Place Senior Living in Sacramento, only for their team to make a mistake and lose the reservation you made? Chances are you'd be mad. The same goes for your company when one of your customers books an appointment, and it's lost or delayed.
We recognize how time-consuming appointment setting can be for your business. That's where ABC Marketing Services comes in. We're one of the top call center companies providing appointment-setting services in the U.S. We specialize in offering customized solutions for businesses aiming to simplify their scheduling and improve customer engagement. Our goal is to help companies like yours stay organized and concentrate on what truly counts—achieving growth and success.

Why Hire a Call Center Company in Sacramento, CA for Appointment Setting?
Partnering with a knowledgeable call center for appointment setting can help you save time, cut costs, and minimize stress. Plus, your business can avoid expenses such as equipment, overhead, setup time, and training, all while enhancing your profits and sales.
Some additional benefits of working with ABC Marketing Services for appointment setting include:
24/7 Service
Focus More Time on Your Business
Correct Difficult Staffing Problems
Communicate with Customers Effectively
Grow Your Company
More
What Industries Benefit from ABC Appointment Setting Services?
Leaders in industries like Automotive & Transportation and Agriculture & Agribusiness find appointment setting services from ABC Marketing Services to be highly effective. Our appointment setting services help improve customer service, generate sales, and provide tech support for businesses such as:
Farm Supply Distributors
Equipment Manufacturers
Organic Farms
Car Dealerships
Trucking & Logistics Companies
More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Automotive & Transportation and Agriculture & Agribusiness.
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Business Services & Consulting and Construction & Engineering.
Call Center Company for Help Desk
Outsourcing your help desk allows your customer service department to operate 24 hours a day. Our call center company in Sacramento, CA can offer tier-1 technical support or serve as backup for your in-house help desk team. Simplify your support process and focus on growing your business, instead of dealing with help desk nightmares.

What Makes ABC Marketing Services the Best Choice for Outsourced Help Desk Services?
If you're worried about the high costs and hassles of Help Desk, look no further than our call center company for help. Help desk services from ABC Marketing Services include:
Some of the most competitive rates and flexible pricing options available, catering to a wide variety of needs, from fully dedicated agents to shared options priced by subscriber, call, or device.
A strong, purpose-driven service attitude. Like we stay ready for action with extensive help desk experience, available from 12/5 to 24/7 through phone, text, email, and live chat.
Secure and redundant call center infrastructure.
Bilingual Spanish/English and Portuguese/English agents, all fully trained with extremely low attrition.
Whether you're looking to integrate chat or email into your Help Desk services or hand over your operations for a fully managed system, ABC Marketing Services can help.
What Industries Benefit from Help Desk Services from ABC Marketing Services?
Leaders in industries like E-Commerce & Retail and Education & E-Learning find outsourced help desk services from ABC Marketing Services to be highly effective. Our help desk services improve customer service, generate sales, and provide support for businesses and organizations like:
Online Learning Platforms
Private Schools
Online Stores
Fashion Brands
More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Education & E-Learning E-Commerce and Retail.
Call Center Company for Technical Support
ABC Marketing Services is a call center company known for its tech support - so much so that we offer two different tiers to accommodate our customers.

Standard Tech Support
For Basic Tier 1 Tech Support, our agent collects your customer's information and analyzes it to identify and resolve issues using established procedures. Typically, a Tier 1 agent works under the close supervision of a senior technician from your staff. Sometimes, your tech support needs can be integrated with the PTS offerings listed below, generating revenue for your company.

Premium Tech Support (PTS)
Our all-in-one, customizable Premium Technical Support (PTS) solution offers exceptional tech support for all the connected devices and services used by your customers. There's no requirement for you to create your own offering. This comprehensive solution comes with all the necessary call center resources, software, technology, and operational expertise. You just need to promote your PTS program to your customers.
A few of the reasons why customers choose our tech support services include:
Market-Leading Results
We help your company achieve better customer experiences and higher ROI.
Problem Solving
We help you deliver superior tech support experience via immediate live support and 24/7 problem-solving skills.
Available Customer Protection
Bundle additional services like device protection, Internet security, online backup, and other third-party services as part of a single PTS subscription.
What Industries Benefit from Tech Support Services from ABC Marketing Services?
Leaders in industries like Energy & Utilities and Financial Services & Banking find technical support services from ABC Marketing Services to be highly effective. Our technical support services improve customer service, generate sales, and provide support for businesses and organizations like:
Water & Electric Providers
Solar Energy Firms
Investment Companies
Insurance Firms
More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Government & Public Sector and Healthcare & Medical.
Call Center Company for Marketing Research
Marketing research, encompassing social and opinion studies, involves the organized collection of data regarding individuals or organizations through statistical techniques and applied social science methods. This approach provides valuable insights to inform market decisions. As an integral part of any business strategy, having the right research is fundamental for sustaining your company's competitive edge - and ABC Marketing Services can help.
What Sets ABC Marketing Services Apart from Other Research Group Providers?

If business growth is on the menu this year, you've got to make informed decisions, and marketing research is one of the best ways to achieve that goal. Contact ABC Marketing Services to learn more about our marketing research services.
What Industries Benefit from Marketing Research Services from ABC Marketing Services?
Leaders in industries like Hospitality & Travel and IT & Software Development find marketing research services from ABC Marketing Services to be highly effective. Our marketing research services improve customer service, generate sales, and provide support for businesses and organizations like:
Hotels
Travel Agencies
Tech Startups
IT Consulting Firms
More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Hospitality & Travel and IT & Software Development.
Call Center Company for Surveys
Conducting outbound market research and distributing customer surveys are excellent ways to gain insights into your consumers, allowing you to enhance your products or services. Relying on trial and error can be costly. Let our call center agents assist you in making informed decisions and assessing adoption rates before launching anything new.
At ABC Marketing Services, we have the capacity to create both small and large-scale surveys. Our clients frequently report the benefits of using surveys. Some of those benefits include:
Surveys hold significant power. By tapping into the insights our call center gathers from consumers, we can assist you in developing new products and services or fine-tuning your existing offerings. Ready to discover how ABC Marketing Services can support your company? Give us a shout. We'll take the time to understand your needs and provide a tailored proposal just for you.
What Industries Benefit from Surveys from ABC Marketing Services?
Leaders in industries like Insurance and Logistics & Supply Chain find surveys from ABC Marketing Services to be highly effective. Our surveys help improve customer service, generate sales, and provide support for businesses and organizations like:
Health Insurance Providers
Auto Insurance Companies
Warehousing Companies
3PL Providers
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Hospitality & Travel and IT & Software Development.
Stay Competitive and Keep Customers Happy with Help from ABC Marketing Services
As a leading call center company in Sacramento, CA, we know that innovative, custom service is what you need to succeed. That's why, since 1996, ABC Marketing Services has led the way in providing cost-conscious yet effective call center solutions for businesses like yours. From telemarketing and help desk services to lead generation and premium tech support, we can help. We've got the tools and resources to keep your company competitive and your customers happy. Contact us today to learn more about our unique call center services
Latest News in Sacramento, CA
How Tariffs are Impacting CA Ports | Sacramento’s Afghan Community Amid Trump Admin | Bear Yuba Land Trust Hike Challenge
Vicki Gonzalezhttps://www.capradio.org/news/insight/2025/05/29/how-tariffs-are-impacting-ca-ports-sacramentos-afghan-community-amid-trump-admin-bear-yuba-land-trust-hike-challenge/
How tariffs and a trade war are impacting California ports. Also, the Trump Administration ends Temporary Protected Status for Afghans. Finally, the Celebration of Trails Month kicks off in Nevada and Yuba counties.How Tariffs are Impacting CA PortsCalifornia is home to the busiest ports in the country - a crucial piece to the exchange of goods with other countries, notably exports and imports between the Golden State and China. But President Trump’s volatile tariff policy is having an outsized effect o...
How tariffs and a trade war are impacting California ports. Also, the Trump Administration ends Temporary Protected Status for Afghans. Finally, the Celebration of Trails Month kicks off in Nevada and Yuba counties.
How Tariffs are Impacting CA Ports
California is home to the busiest ports in the country - a crucial piece to the exchange of goods with other countries, notably exports and imports between the Golden State and China. But President Trump’s volatile tariff policy is having an outsized effect on California jobs, as well as revenue on and off the ports. CalMatters Economy Reporter Levi Sumagaysay shares her reporting on where things stand now.
CalMatters is a nonprofit newsroom that partners with public media stations across the state.
Sacramento’s Afghan Community Amid Trump Admin
Sacramento is home to one of the largest communities of Afghan refugees in the country. Following the 2021 U.S. withdrawal from Afghanistan after a 20-year war, thousands of Afghans in the U.S. were given Temporary Protected Status (TPS) in response to the country falling under Taliban rule. That protected status is coming to an end. The Trump Administration announced it is terminating TPS for Afghanistan, effective July 14. Opening Doors CEO Jessie Mabry and board member Khoban Kochai, who emigrated from Afghanistan in the 1980s, talk about how this decision is creating fear and uncertainty among Sacramento’s Afghan community.
Bear Yuba Land Trust Hike Challenge
If you’ve ever considered exploring the many trails that wind through Nevada and Yuba counties, June is the perfect month to do it. The Bear Yuba Land Trust is hosting its month-long Celebration of Trails with a series of hiking challenges, artist-led walk and talks, and even a nature-inspired dance performance. Annette Muller is the Communications Director for the Bear Yuba Land Trust and is here today to preview all the different things happening this month.
Sacramento region is one of CA’s fastest growing areas. You can shape its future
Ishani Desaihttps://www.sacbee.com/news/local/article307456921.html
What do the next 50 years in the Sacramento region look like? Is it filled with clogged roads with dangerous conditions or affordable housing with clean air?The Sacramento Area Council of Governments approved a draft plan Thursday examining plans for transportation, housing, land use and jobs for the region’s next half century. Residents may send their thoughts about the document — called the 2025 Blueprint plan — in t...
What do the next 50 years in the Sacramento region look like? Is it filled with clogged roads with dangerous conditions or affordable housing with clean air?
The Sacramento Area Council of Governments approved a draft plan Thursday examining plans for transportation, housing, land use and jobs for the region’s next half century. Residents may send their thoughts about the document — called the 2025 Blueprint plan — in the upcoming months before its formal adoption in the fall.
“Without thoughtful planning, we will continue to face a lack of housing that is affordable to our growing population, and we will struggle with longer commutes as the distance between new housing and new jobs increases,” the 2025 Blueprint stated.
In 25 years, SACOG projects to add 278,000 homes, create 263,000 new jobs and see 580,000 new residents. In total, the Sacramento region will reach about 3.1 million residents by 2050 and mirror the size of Colorado’s capital region.
“The Sacramento region continues to grow faster than almost any other place in California,” according to the 2025 Blueprint.
SACOG, which conducts regional planning for a six county and 22 city region, said it conducted outreach efforts across the region to help shape their plan. Ultimately, about 6,000 residents provided feedback through efforts by SACOG to partner with community-based organizations, conduct a scientific poll and meet people at community events.
The survey results showed residents most worried about affordable housing, public safety and safe transportation options, according to SACOG.
“We are going in the wrong direction in terms of fatalities and injuries that are traffic related,” said SACOG Executive Director James Corless. “We know that our pavement is actually in many communities and in many counties getting worse.”
The rate of traffic deaths and serious injuries locally surpasses the state average by nearly 25%, with many collisions occurring in communities with low-income residents, people of color and older residents. About half of all non-freeway collisions happen in these areas since 2012, though those neighborhoods make up about 36% of the region’s population, according to the 2025 Blueprint.
The Blueprint warned traveling could become more difficult as the population swells.
Elected leaders must also grapple with crumbling roads and poor bridges as transportation systems require an approximate $41 billion investment over 25 years. Funding is not guaranteed, nor is the investment sufficient to build roads, acquire buses, trains and transit facilities, according to the 2025 Blueprint.
About 60% of the Sacramento region’s “bridge deck area” needs repairs, with either in poor or fair condition, according to SACOG.
“Our region cannot sustain a transportation system that requires everyone to own a private vehicle,” the 2025 Blueprint said.
Public comment on the plan is open until August and SACOG can be reached at contact@sacog.org. SACOG will host meetings to gather feedback either in-person at 6 p.m. June 18. Pizza and kids activities will be provided. Online meetings will be held at noon on June 18 and at 6 p.m. June 25. RSVP is preferred.
West Sacramento, CA – Two-Car Crash With Injuries at 5th St and S River Rd
Police Accident Reports (888) 657-1460https://localaccidentreports.com/west-sacramento-ca-two-car-crash-with-injuries-at-5th-st-and-s-river-rd/
West Sacramento, CA (May 29, 2025) – A two-vehicle collision at the intersection of 5th St and S River Rd left at least one person injured Wednesday afternoon. The crash occurred around 3:13 p.m. and resulted in a sizable emergency response due to the proximity of the accident to downtown access points and industrial routes.According to early reports, the collision involved two passenger vehicles. Emergency crews arrived on scene shortly after the incident, where they treated injured parties and transported at least one i...
West Sacramento, CA (May 29, 2025) – A two-vehicle collision at the intersection of 5th St and S River Rd left at least one person injured Wednesday afternoon. The crash occurred around 3:13 p.m. and resulted in a sizable emergency response due to the proximity of the accident to downtown access points and industrial routes.
According to early reports, the collision involved two passenger vehicles. Emergency crews arrived on scene shortly after the incident, where they treated injured parties and transported at least one individual to a nearby medical facility for further evaluation. Authorities have not yet released details on the conditions of those involved.
The intersection, located near a busy corridor connecting residential zones and riverfront business districts, saw temporary closures as law enforcement and medical personnel worked the scene. Debris and vehicle positioning disrupted traffic flow, but the area was cleared within a couple of hours.
Officials are continuing their investigation and reviewing whether driver error, distracted driving, or failure to yield contributed to the crash. Witness statements and any available surveillance footage will be included in the ongoing analysis.
Risks at Transitional Intersections in West Sacramento
The intersection of 5th St and S River Rd is a common route for both local and through traffic, particularly during afternoon hours when business and commuter activity converge. This makes it a frequent site for vehicle collisions, especially where visibility is limited and right-of-way disputes occur.
Two-car crashes in such areas often result in significant side or front-end damage, putting vehicle occupants at risk for injuries including whiplash, chest trauma, or concussions. Even when collisions occur at moderate speeds, victims may require extended medical care and face complications with insurance or legal claims.
West Sacramento continues to assess traffic safety at intersections along the river corridor, focusing on signage, signal timing, and community outreach. Still, driver attentiveness remains the most important factor in crash prevention.
If you’ve been injured in a collision like the one at 5th St and S River Rd, Local Accident Reports can connect you with the resources you need. From medical treatment referrals to legal guidance, we’re here to support your recovery every step of the way. Contact us today for compassionate, professional assistance.
Sacramento, CA – Two-Vehicle Crash With Injuries at 2nd Ave and S Sacramento Fwy
Police Accident Reports (888) 657-1460https://localaccidentreports.com/sacramento-ca-two-vehicle-crash-with-injuries-at-2nd-ave-and-s-sacramento-fwy/
Sacramento, CA (May 29, 2025) – A two-car collision near the intersection of 2nd Ave and the southbound lanes of the Sacramento Freeway (S Sacramento Fwy) resulted in injuries Wednesday night. The crash was reported at approximately 9:25 p.m., prompting a rapid response from emergency personnel in the area.One or more individuals were injured in the incident and received on-site treatment from paramedics before being transported to a local hospital. The specific nature and extent of the injuries have not yet been made pub...
Sacramento, CA (May 29, 2025) – A two-car collision near the intersection of 2nd Ave and the southbound lanes of the Sacramento Freeway (S Sacramento Fwy) resulted in injuries Wednesday night. The crash was reported at approximately 9:25 p.m., prompting a rapid response from emergency personnel in the area.
One or more individuals were injured in the incident and received on-site treatment from paramedics before being transported to a local hospital. The specific nature and extent of the injuries have not yet been made public.
The collision occurred near a freeway access point, a location known for merging traffic and elevated risk of side-impact and rear-end crashes. Law enforcement officers worked to document the scene and diverted traffic temporarily while the roadway was cleared.
Initial reports have not confirmed the cause of the crash, though speed, merging conflicts, or distracted driving are among the possible contributing factors under review.
Freeway-Adjacent Crashes in Sacramento
Collisions near freeway on-ramps or exits—such as this one at 2nd Ave and the S Sacramento Fwy—present unique hazards for both drivers and first responders. These zones experience a high volume of merging and lane-shifting activity, often leading to split-second decisions that can result in crashes.
Two-car accidents in such environments frequently result in a mix of vehicle damage and personal injuries. Even moderate-speed impacts can cause significant trauma, including whiplash, back injuries, and fractures. Nighttime conditions further compound the risk, as limited visibility reduces reaction time.
Sacramento transportation officials continue to monitor high-risk intersections and freeway transition points to enhance signage, road markings, and enforcement. Still, safe driving practices—particularly maintaining following distance and using turn signals—remain essential in reducing crashes.
If you or someone you care about has been injured in a vehicle collision near a freeway, Local Accident Reports is here to assist. We connect you with experienced local professionals—from medical providers to legal advisors—so you can focus on recovery. Don’t delay—reach out today for the help and information you need.
Sacramento, CA – Traffic Collision With Injuries at 21st St and X St
Police Accident Reports (888) 657-1460https://localaccidentreports.com/sacramento-ca-traffic-collision-with-injuries-at-21st-st-and-x-st/
Sacramento, CA (May 29, 2025) – A traffic collision at the intersection of 21st St and X St in Sacramento resulted in injuries Wednesday night. The incident occurred around 9:26 p.m., drawing a swift response from local emergency personnel due to the area’s central location and steady traffic flow even during late evening hours.According to initial information, at least one person was injured in the crash. Medics on scene provided treatment and later transported the individual to a nearby hospital for further care. ...
Sacramento, CA (May 29, 2025) – A traffic collision at the intersection of 21st St and X St in Sacramento resulted in injuries Wednesday night. The incident occurred around 9:26 p.m., drawing a swift response from local emergency personnel due to the area’s central location and steady traffic flow even during late evening hours.
According to initial information, at least one person was injured in the crash. Medics on scene provided treatment and later transported the individual to a nearby hospital for further care. Details about the victim's condition or the number of vehicles involved have not yet been disclosed by authorities.
The intersection was partially shut down as responders managed the aftermath and investigated the scene. Traffic delays were reported in the immediate vicinity, though the roadway was cleared within a reasonable timeframe.
Police have not announced the cause of the crash but are reviewing area surveillance and speaking with witnesses to determine whether speed, distraction, or failure to obey signals may have played a role.
Urban Intersection Collisions in Sacramento
Busy intersections like 21st and X St are particularly vulnerable to traffic collisions due to their proximity to freeway access points, businesses, and high-density residential zones. Accidents in such areas often result from common driver errors including running red lights, failing to yield during turns, or engaging in distracted driving.
Injury crashes that occur at night can be especially hazardous, as visibility decreases and driver fatigue becomes a greater concern. Even at lower speeds, urban collisions can lead to serious injuries like concussions, spinal trauma, or broken limbs—especially for occupants not properly restrained or when impact occurs on the driver’s side.
The City of Sacramento continues to invest in street safety improvements such as updated traffic signals, better street lighting, and public education campaigns. Still, defensive driving and situational awareness remain critical for avoiding harm in high-risk intersections.
If you or a loved one has been injured in a Sacramento-area crash, Local Accident Reports is ready to help. We connect victims with local resources, medical professionals, and legal guidance to support your recovery journey. Reach out today and take the first step toward getting the help you need.
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