Keep Your Company Competitive and Customers Happy with Call Center Services from ABC Marketing Services

Call Center Company in Richmond, VA

You don't have to be an all-A student from University of Richmond near Richmond to know that exceptional customer service and effective communication are more important than ever in today's environment. With a multitude of platforms available for customer engagement, companies and industries of all kinds are feeling compelled to elevate their client support.

In fact, savvy business leaders are exploring ways to cut costs by outsourcing their inbound and outbound voice services, along with the email and chat support that are crucial to daily operations. If your company is ready to enhance customer experience, retain and grow its client base, increase brand visibility, and outpace competitors, consider collaborating with ABC Marketing Services Services to take the next step.

Call Center Company Richmond, VA

The ABC Marketing Services Difference

For over 20 years, our call center company in Richmond, VA has been providing innovative solutions to help you engage with your markets across the U.S., Canada, and beyond. We've successfully launched hundreds of campaigns for a number of needs, including:

  • HelpHelp Desk
  • CareCustomer Care
  • TechnicalTechnical Support
  • SurveysSurveys
  • SettingAppointment Setting
  • OutboundOutbound Sales
  • LeadLead Generation

We recognize that choosing to partner with a call center for customer care and product support is a significant commitment. We also understand how challenging it can be to transition from another call center provider. That's why, as your trusted partner, we're dedicated to guiding you through this process every step of the way.

When you collaborate with ABC Marketing Services, you gain access to a team of experts who are ready to support your customers as if they were their own. Unlike other call center companies, we offer services that are fully customized to meet the unique needs of your business. Our centers are close to the U.S., in user-friendly destinations in Mexico, Belize, El Salvador, and Brazil, where our pricing is 50% lower than standard rates, and we can handle projects in Spanish, English, Portuguese, and other languages.

The ABC Marketing Richmond, VA

What Industries Does ABC Marketing Services Target?

If you own a business, you're probably wondering whether we serve the industry in which you work. We're proud to serve many businesses in a number of different industries, including:

The bottom line? Our key motivator is your success. Let's talk today about your business objectives. Once we understand your business and your goals, we'll help you achieve the results you want with the help of reliable call center pros. Now that you know more about ABC Marketing Services, let's take a deeper dive into the most popular call center services we provide.

Call Center Company for Appointment Setting

Could you imagine booking an appointment at The Barrington at Hioaks in Richmond, only for their team to make a mistake and lose the reservation you made? Chances are you'd be mad. The same goes for your company when one of your customers books an appointment, and it's lost or delayed.

We recognize how time-consuming appointment setting can be for your business. That's where ABC Marketing Services comes in. We're one of the top call center companies providing appointment-setting services in the U.S. We specialize in offering customized solutions for businesses aiming to simplify their scheduling and improve customer engagement. Our goal is to help companies like yours stay organized and concentrate on what truly counts—achieving growth and success.

ABC Marketing Customer Care Richmond, VA

Why Hire a Call Center Company in Richmond, VA for Appointment Setting?

Partnering with a knowledgeable call center for appointment setting can help you save time, cut costs, and minimize stress. Plus, your business can avoid expenses such as equipment, overhead, setup time, and training, all while enhancing your profits and sales.

Some additional benefits of working with ABC Marketing Services for appointment setting include:

  • Care24/7 Service
  • FocusFocus More Time on Your Business
  • CorrectCorrect Difficult Staffing Problems
  • CommunicateCommunicate with Customers Effectively
  • GrowGrow Your Company
  • MoreMore

What Industries Benefit from ABC Appointment Setting Services?

Leaders in industries like Automotive & Transportation and Agriculture & Agribusiness find appointment setting services from ABC Marketing Services to be highly effective. Our appointment setting services help improve customer service, generate sales, and provide tech support for businesses such as:

  • list-startFarm Supply Distributors
  • list-startEquipment Manufacturers
  • list-startOrganic Farms
  • list-startCar Dealerships
  • list-startTrucking & Logistics Companies
  • list-startMore

Call Center Company for Help Desk

Outsourcing your help desk allows your customer service department to operate 24 hours a day. Our call center company in Richmond, VA can offer tier-1 technical support or serve as backup for your in-house help desk team. Simplify your support process and focus on growing your business, instead of dealing with help desk nightmares.

ABC Marketing Help Desk Richmond, VA

What Makes ABC Marketing Services the Best Choice for Outsourced Help Desk Services?

If you're worried about the high costs and hassles of Help Desk, look no further than our call center company for help. Help desk services from ABC Marketing Services include:

01

Some of the most competitive rates and flexible pricing options available, catering to a wide variety of needs, from fully dedicated agents to shared options priced by subscriber, call, or device.

02

A strong, purpose-driven service attitude. Like we stay ready for action with extensive help desk experience, available from 12/5 to 24/7 through phone, text, email, and live chat.

03

Secure and redundant call center infrastructure.

04

Bilingual Spanish/English and Portuguese/English agents, all fully trained with extremely low attrition.

Whether you're looking to integrate chat or email into your Help Desk services or hand over your operations for a fully managed system, ABC Marketing Services can help.

What Industries Benefit from Help Desk Services from ABC Marketing Services?

Leaders in industries like E-Commerce & Retail and Education & E-Learning find outsourced help desk services from ABC Marketing Services to be highly effective. Our help desk services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startOnline Learning Platforms
  • list-startPrivate Schools
  • list-startOnline Stores
  • list-startFashion Brands
  • list-startMore

Call Center Company for Technical Support

ABC Marketing Services is a call center company known for its tech support - so much so that we offer two different tiers to accommodate our customers.

ABC Marketing Technical Support Richmond, VA

Standard Tech Support

For Basic Tier 1 Tech Support, our agent collects your customer's information and analyzes it to identify and resolve issues using established procedures. Typically, a Tier 1 agent works under the close supervision of a senior technician from your staff. Sometimes, your tech support needs can be integrated with the PTS offerings listed below, generating revenue for your company.

ABC Marketing Surveys Richmond, VA

Premium Tech Support (PTS)

Our all-in-one, customizable Premium Technical Support (PTS) solution offers exceptional tech support for all the connected devices and services used by your customers. There's no requirement for you to create your own offering. This comprehensive solution comes with all the necessary call center resources, software, technology, and operational expertise. You just need to promote your PTS program to your customers.

A few of the reasons why customers choose our tech support services include:

01

Market-Leading Results

We help your company achieve better customer experiences and higher ROI.

02

Problem Solving

We help you deliver superior tech support experience via immediate live support and 24/7 problem-solving skills.

03

Available Customer Protection

Bundle additional services like device protection, Internet security, online backup, and other third-party services as part of a single PTS subscription.

What Industries Benefit from Tech Support Services from ABC Marketing Services?

Leaders in industries like Energy & Utilities and Financial Services & Banking find technical support services from ABC Marketing Services to be highly effective. Our technical support services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startWater & Electric Providers
  • list-startSolar Energy Firms
  • list-startInvestment Companies
  • list-startInsurance Firms
  • list-startMore

Call Center Company for Marketing Research

Marketing research, encompassing social and opinion studies, involves the organized collection of data regarding individuals or organizations through statistical techniques and applied social science methods. This approach provides valuable insights to inform market decisions. As an integral part of any business strategy, having the right research is fundamental for sustaining your company's competitive edge - and ABC Marketing Services can help.

What Sets ABC Marketing Services Apart from Other Research Group Providers?

ABC Marketing Appointment Setting Richmond, VA

If business growth is on the menu this year, you've got to make informed decisions, and marketing research is one of the best ways to achieve that goal. Contact ABC Marketing Services to learn more about our marketing research services.

What Industries Benefit from Marketing Research Services from ABC Marketing Services?

Leaders in industries like Hospitality & Travel and IT & Software Development find marketing research services from ABC Marketing Services to be highly effective. Our marketing research services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startHotels
  • list-startTravel Agencies
  • list-startTech Startups
  • list-startIT Consulting Firms
  • list-startMore

Call Center Company for Surveys

Conducting outbound market research and distributing customer surveys are excellent ways to gain insights into your consumers, allowing you to enhance your products or services. Relying on trial and error can be costly. Let our call center agents assist you in making informed decisions and assessing adoption rates before launching anything new.

At ABC Marketing Services, we have the capacity to create both small and large-scale surveys. Our clients frequently report the benefits of using surveys. Some of those benefits include:

Surveys hold significant power. By tapping into the insights our call center gathers from consumers, we can assist you in developing new products and services or fine-tuning your existing offerings. Ready to discover how ABC Marketing Services can support your company? Give us a shout. We'll take the time to understand your needs and provide a tailored proposal just for you.

What Industries Benefit from Surveys from ABC Marketing Services?

Leaders in industries like Insurance and Logistics & Supply Chain find surveys from ABC Marketing Services to be highly effective. Our surveys help improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startHealth Insurance Providers
  • list-startAuto Insurance Companies
  • list-startWarehousing Companies
  • list-start3PL Providers

Stay Competitive and Keep Customers Happy with Help from ABC Marketing Services

As a leading call center company in Richmond, VA, we know that innovative, custom service is what you need to succeed. That's why, since 1996, ABC Marketing Services has led the way in providing cost-conscious yet effective call center solutions for businesses like yours. From telemarketing and help desk services to lead generation and premium tech support, we can help. We've got the tools and resources to keep your company competitive and your customers happy. Contact us today to learn more about our unique call center services

Latest News in Richmond, VA

Widespread Panic Announce September Shows at New Richmond, Va. Venue

Photo Credit: Tim BottchenWidespread Panic have announced a two-night engagement in Richmond, Va. On Sept. 12 and 13, the jam legends will be among the first to take the stage at the new Allianz Amphitheater at Riverfront, which will open for its kickoff concert on June 6. This will be Panic’s first appearance in Richmond since a booking at the Altria Theater in February 2016, continuing a theme in the band’s 2025 touring of visiting cities that had fallen out of their road rotation.The latest addition to t...

Photo Credit: Tim Bottchen

Widespread Panic have announced a two-night engagement in Richmond, Va. On Sept. 12 and 13, the jam legends will be among the first to take the stage at the new Allianz Amphitheater at Riverfront, which will open for its kickoff concert on June 6. This will be Panic’s first appearance in Richmond since a booking at the Altria Theater in February 2016, continuing a theme in the band’s 2025 touring of visiting cities that had fallen out of their road rotation.

The latest addition to the honored jam sextet’s 2025 touring calendar will fall after its six previously announced stands. The band is set to appear next for a trip to Charleston, S.C.’s Credit One Stadium on May 16 and 17, then speed along to Chicago’s Chicago Theater from June 4-6, Morrison, Colo.’s famed Red Rocks Amphitheatre from June 27-29, Asheville, N.C.’s ExploreAsheville.com Arena on July 25 and 26 and Boston’s MGM Music Hall at Fenway from Aug. 21-23, which will be their first Beantown stand in a decade.

After cancelling the bulk of their 2024 touring as guitarist Jimmy Herring sought treatment for tonsil cancer, Widespread Panic made a triumphant return to the stage with a double-header at Atlantic City, N.J.’s Hard Rock Live at Etess Arena in February. The group’s first performances since their temporary hiatus went above and beyond high expectations with sit-ins from Jason Crosby and John Keane. The band built on this momentum with a return to St. Augustine, Fla. for its annual series at the St. Augustine Amphitheater, which upped the ante with some exciting bust-outs and themes, then brought even more setlist intricacies to their stint at Nashville, Tenn.’s Ascend Amphitheater from April 24-26.

Tickets for Widespread Panic’s return to Boston will go on sale this Friday, May 9 at 10:00 a.m. ET via Ticketmaster. For more information on the band’s 2025 touring itinerary, visit widespreadpanic.com.

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Richmond, VA – Auto Accident with Injuries on 4900 Block of Route 1

Richmond, VA (May 4, 2025) – A motor vehicle accident with injuries was reported Sunday morning on the 4900 block of Route 1 in Richmond. The crash occurred at approximately 9:02 AM and required a coordinated response from local emergency services to treat the injured and secure the roadway.First responders, including paramedics, assessed and treated individuals hurt in the crash. The number of injured parties has not yet been confirmed, but authorities stated that injuries were sustained in the collision. The crash site ...

Richmond, VA (May 4, 2025) – A motor vehicle accident with injuries was reported Sunday morning on the 4900 block of Route 1 in Richmond. The crash occurred at approximately 9:02 AM and required a coordinated response from local emergency services to treat the injured and secure the roadway.

First responders, including paramedics, assessed and treated individuals hurt in the crash. The number of injured parties has not yet been confirmed, but authorities stated that injuries were sustained in the collision. The crash site is located along a heavily traveled corridor of Route 1, which serves as a key route for both local and regional traffic.

Traffic was impacted as emergency crews worked to assist victims and investigate the circumstances surrounding the crash. Officials have not yet released information regarding the number of vehicles involved or what may have caused the collision.

We extend our best wishes to those affected by this crash and hope for a swift and complete recovery.

Traffic Collisions on Route 1 in Richmond

U.S. Route 1 is one of Richmond’s major transportation arteries, stretching through both residential and commercial zones. Given its length and traffic volume, collisions along Route 1 are not uncommon—especially during morning hours when commuters are heading to work or school.

Virginia traffic safety records show that Route 1 sees a high number of injury-related crashes each year, many of which involve driver distraction, failure to yield, or speed differentials between merging and through lanes. Intersections and access points along this route can also contribute to risk, particularly in areas where traffic slows suddenly.

For individuals injured in Route 1 crashes, navigating medical treatment and insurance claims can be challenging. Prompt documentation, police reporting, and professional support can help ensure victims receive the care and compensation they need.

If you’ve been hurt in a traffic accident along Route 1, Local Accident Reports can assist you in connecting with resources to guide your recovery and protect your rights.

Richmond, VA – Collision with Injuries on 700 E Broad St in Downtown

Richmond, VA (May 4, 2025) – A vehicle collision with injuries occurred Sunday afternoon in Downtown Richmond on the 700 block of E Broad St. The crash took place in a busy urban corridor near government buildings and retail spaces, prompting a rapid response from local emergency services.First responders, including paramedics, assessed and treated individuals hurt in the crash. The incident caused traffic delays through the downtown area as emergency crews managed the scene and ensured the safety of all involved. The exa...

Richmond, VA (May 4, 2025) – A vehicle collision with injuries occurred Sunday afternoon in Downtown Richmond on the 700 block of E Broad St. The crash took place in a busy urban corridor near government buildings and retail spaces, prompting a rapid response from local emergency services.

First responders, including paramedics, assessed and treated individuals hurt in the crash. The incident caused traffic delays through the downtown area as emergency crews managed the scene and ensured the safety of all involved. The exact number of people injured has not been confirmed, but a variety of injuries were reported.

Authorities are still investigating the cause of the crash, and no further details regarding contributing factors or the number of vehicles involved have been released. Motorists in the area were urged to use caution and consider alternate routes while the investigation was underway.

Our thoughts are with all those affected by this crash, and we wish the injured a full recovery.

Auto Accidents in Downtown Richmond

Downtown Richmond sees consistent traffic volume throughout the week, particularly along major arteries like E Broad St, which runs parallel to numerous civic centers, public offices, and commercial hubs. Accidents in such environments often result from lane changes, pedestrian traffic, and reduced visibility caused by urban congestion.

The Virginia Department of Motor Vehicles reports that a significant number of urban injury crashes occur in high-density zones like downtown areas. Speeding, distracted driving, and failure to yield are among the most common contributing factors in these environments.

Individuals injured in downtown collisions often face multiple challenges, from seeking medical care to navigating insurance claims. Quick action, including documenting the scene and securing legal and medical support, is crucial for protecting recovery rights and accessing compensation for damages.

Support is available for those injured in city traffic collisions—Local Accident Reports can help guide you through your recovery journey.

NFL Players from Huguenot H.S. (Richmond, VA)

> An updated list of all NFL Players from Huguenot High School in Richmond, VA Here’s an up-to-date list of all NFL Players from Huguenot High School in Richmond, VA.The list includes only those players who have played in an NFL game.See where it ranks among other schools in the state ...

> An updated list of all NFL Players from Huguenot High School in Richmond, VA

Here’s an up-to-date list of all NFL Players from Huguenot High School in Richmond, VA.

The list includes only those players who have played in an NFL game.

See where it ranks among other schools in the state here.

NFL Players from Huguenot HS
Player Pos Teams From To
Dedrick Epps TE MIA,NYJ 2010 2012
David Terrell WR CHI,DEN 2001 2005
Bruce Branch DB WAS 2002 2002
Renard Cox DB JAX 2001 2001
Bryan Still WR SDG,ATL 1996 1999
Corey Holliday WR PIT 1995 1997

Provided by Pro-Football-Reference.com

Disclaimer:

This website publishes news articles that contain copyrighted material whose use has not been specifically authorized by the copyright owner. The non-commercial use of these news articles for the purposes of local news reporting constitutes "Fair Use" of the copyrighted materials as provided for in Section 107 of the US Copyright Law.

Service Areas

ABC Marketing Outbound Sales Richmond, VA