Call Center Company in Plano, TX
You don't have to be an all-A student from Izaan School of Engineering near Plano to know that exceptional customer service and effective communication are more important than ever in today's environment. With a multitude of platforms available for customer engagement, companies and industries of all kinds are feeling compelled to elevate their client support.
In fact, savvy business leaders are exploring ways to cut costs by outsourcing their inbound and outbound voice services, along with the email and chat support that are crucial to daily operations. If your company is ready to enhance customer experience, retain and grow its client base, increase brand visibility, and outpace competitors, consider collaborating with ABC Marketing Services Services to take the next step.

Years of Experience

- Call Center Company in Plano, TX
- The ABC Marketing Services Difference
- Call Center Company for Appointment Setting
- What Services Does ABC Marketing Services Provide for These Industries?
- Call Center Company for Help Desk
- What Services Does ABC Marketing Services Provide for These Industries?
- Call Center Company for Technical Support
- What Services Does ABC Marketing Services Provide for These Industries?
- Call Center Company for Marketing Research
- What Industries Benefit from Marketing Research Services from ABC Marketing Services?
- Call Center Company for Surveys
- Stay Competitive and Keep Customers Happy with Help from ABC Marketing Services
The ABC Marketing Services Difference
For over 20 years, our call center company in Plano, TX has been providing innovative solutions to help you engage with your markets across the U.S., Canada, and beyond. We've successfully launched hundreds of campaigns for a number of needs, including:
Help Desk
Customer Care
Technical Support
Surveys
Appointment Setting
Outbound Sales
Lead Generation
We recognize that choosing to partner with a call center for customer care and product support is a significant commitment. We also understand how challenging it can be to transition from another call center provider. That's why, as your trusted partner, we're dedicated to guiding you through this process every step of the way.
When you collaborate with ABC Marketing Services, you gain access to a team of experts who are ready to support your customers as if they were their own. Unlike other call center companies, we offer services that are fully customized to meet the unique needs of your business. Our centers are close to the U.S., in user-friendly destinations in Mexico, Belize, El Salvador, and Brazil, where our pricing is 50% lower than standard rates, and we can handle projects in Spanish, English, Portuguese, and other languages.

What Industries Does ABC Marketing Services Target?
If you own a business, you're probably wondering whether we serve the industry in which you work. We're proud to serve many businesses in a number of different industries, including:
Travel Industry
Medical Industry
Mortgage Industry
Banking Industry
Software Industry
Doctors Offices
Dentist Offices
Retail Stores
More
The bottom line? Our key motivator is your success. Let's talk today about your business objectives. Once we understand your business and your goals, we'll help you achieve the results you want with the help of reliable call center pros. Now that you know more about ABC Marketing Services, let's take a deeper dive into the most popular call center services we provide.
Call Center Company for Appointment Setting
Could you imagine booking an appointment at The Waterford at Plano in Plano, only for their team to make a mistake and lose the reservation you made? Chances are you'd be mad. The same goes for your company when one of your customers books an appointment, and it's lost or delayed.
We recognize how time-consuming appointment setting can be for your business. That's where ABC Marketing Services comes in. We're one of the top call center companies providing appointment-setting services in the U.S. We specialize in offering customized solutions for businesses aiming to simplify their scheduling and improve customer engagement. Our goal is to help companies like yours stay organized and concentrate on what truly counts—achieving growth and success.

Why Hire a Call Center Company in Plano, TX for Appointment Setting?
Partnering with a knowledgeable call center for appointment setting can help you save time, cut costs, and minimize stress. Plus, your business can avoid expenses such as equipment, overhead, setup time, and training, all while enhancing your profits and sales.
Some additional benefits of working with ABC Marketing Services for appointment setting include:
24/7 Service
Focus More Time on Your Business
Correct Difficult Staffing Problems
Communicate with Customers Effectively
Grow Your Company
More
What Industries Benefit from ABC Appointment Setting Services?
Leaders in industries like Automotive & Transportation and Agriculture & Agribusiness find appointment setting services from ABC Marketing Services to be highly effective. Our appointment setting services help improve customer service, generate sales, and provide tech support for businesses such as:
Farm Supply Distributors
Equipment Manufacturers
Organic Farms
Car Dealerships
Trucking & Logistics Companies
More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Automotive & Transportation and Agriculture & Agribusiness.
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Business Services & Consulting and Construction & Engineering.
Call Center Company for Help Desk
Outsourcing your help desk allows your customer service department to operate 24 hours a day. Our call center company in Plano, TX can offer tier-1 technical support or serve as backup for your in-house help desk team. Simplify your support process and focus on growing your business, instead of dealing with help desk nightmares.

What Makes ABC Marketing Services the Best Choice for Outsourced Help Desk Services?
If you're worried about the high costs and hassles of Help Desk, look no further than our call center company for help. Help desk services from ABC Marketing Services include:
Some of the most competitive rates and flexible pricing options available, catering to a wide variety of needs, from fully dedicated agents to shared options priced by subscriber, call, or device.
A strong, purpose-driven service attitude. Like we stay ready for action with extensive help desk experience, available from 12/5 to 24/7 through phone, text, email, and live chat.
Secure and redundant call center infrastructure.
Bilingual Spanish/English and Portuguese/English agents, all fully trained with extremely low attrition.
Whether you're looking to integrate chat or email into your Help Desk services or hand over your operations for a fully managed system, ABC Marketing Services can help.
What Industries Benefit from Help Desk Services from ABC Marketing Services?
Leaders in industries like E-Commerce & Retail and Education & E-Learning find outsourced help desk services from ABC Marketing Services to be highly effective. Our help desk services improve customer service, generate sales, and provide support for businesses and organizations like:
Online Learning Platforms
Private Schools
Online Stores
Fashion Brands
More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Education & E-Learning E-Commerce and Retail.
Call Center Company for Technical Support
ABC Marketing Services is a call center company known for its tech support - so much so that we offer two different tiers to accommodate our customers.

Standard Tech Support
For Basic Tier 1 Tech Support, our agent collects your customer's information and analyzes it to identify and resolve issues using established procedures. Typically, a Tier 1 agent works under the close supervision of a senior technician from your staff. Sometimes, your tech support needs can be integrated with the PTS offerings listed below, generating revenue for your company.

Premium Tech Support (PTS)
Our all-in-one, customizable Premium Technical Support (PTS) solution offers exceptional tech support for all the connected devices and services used by your customers. There's no requirement for you to create your own offering. This comprehensive solution comes with all the necessary call center resources, software, technology, and operational expertise. You just need to promote your PTS program to your customers.
A few of the reasons why customers choose our tech support services include:
Market-Leading Results
We help your company achieve better customer experiences and higher ROI.
Problem Solving
We help you deliver superior tech support experience via immediate live support and 24/7 problem-solving skills.
Available Customer Protection
Bundle additional services like device protection, Internet security, online backup, and other third-party services as part of a single PTS subscription.
What Industries Benefit from Tech Support Services from ABC Marketing Services?
Leaders in industries like Energy & Utilities and Financial Services & Banking find technical support services from ABC Marketing Services to be highly effective. Our technical support services improve customer service, generate sales, and provide support for businesses and organizations like:
Water & Electric Providers
Solar Energy Firms
Investment Companies
Insurance Firms
More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Government & Public Sector and Healthcare & Medical.
Call Center Company for Marketing Research
Marketing research, encompassing social and opinion studies, involves the organized collection of data regarding individuals or organizations through statistical techniques and applied social science methods. This approach provides valuable insights to inform market decisions. As an integral part of any business strategy, having the right research is fundamental for sustaining your company's competitive edge - and ABC Marketing Services can help.
What Sets ABC Marketing Services Apart from Other Research Group Providers?

If business growth is on the menu this year, you've got to make informed decisions, and marketing research is one of the best ways to achieve that goal. Contact ABC Marketing Services to learn more about our marketing research services.
What Industries Benefit from Marketing Research Services from ABC Marketing Services?
Leaders in industries like Hospitality & Travel and IT & Software Development find marketing research services from ABC Marketing Services to be highly effective. Our marketing research services improve customer service, generate sales, and provide support for businesses and organizations like:
Hotels
Travel Agencies
Tech Startups
IT Consulting Firms
More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Hospitality & Travel and IT & Software Development.
Call Center Company for Surveys
Conducting outbound market research and distributing customer surveys are excellent ways to gain insights into your consumers, allowing you to enhance your products or services. Relying on trial and error can be costly. Let our call center agents assist you in making informed decisions and assessing adoption rates before launching anything new.
At ABC Marketing Services, we have the capacity to create both small and large-scale surveys. Our clients frequently report the benefits of using surveys. Some of those benefits include:
Surveys hold significant power. By tapping into the insights our call center gathers from consumers, we can assist you in developing new products and services or fine-tuning your existing offerings. Ready to discover how ABC Marketing Services can support your company? Give us a shout. We'll take the time to understand your needs and provide a tailored proposal just for you.
What Industries Benefit from Surveys from ABC Marketing Services?
Leaders in industries like Insurance and Logistics & Supply Chain find surveys from ABC Marketing Services to be highly effective. Our surveys help improve customer service, generate sales, and provide support for businesses and organizations like:
Health Insurance Providers
Auto Insurance Companies
Warehousing Companies
3PL Providers
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Hospitality & Travel and IT & Software Development.
Stay Competitive and Keep Customers Happy with Help from ABC Marketing Services
As a leading call center company in Plano, TX, we know that innovative, custom service is what you need to succeed. That's why, since 1996, ABC Marketing Services has led the way in providing cost-conscious yet effective call center solutions for businesses like yours. From telemarketing and help desk services to lead generation and premium tech support, we can help. We've got the tools and resources to keep your company competitive and your customers happy. Contact us today to learn more about our unique call center services
Latest News in Plano, TX
Up to $100,000 reward offered in connection with burglaries of two Plano post offices
The Editors of Encyclopaedia Britannicahttps://www.britannica.com/place/Plano-Texas
Plano, city, Collin and Denton counties, northern Texas, U.S., located about 16 miles (26 km) northeast of ...
Plano, city, Collin and Denton counties, northern Texas, U.S., located about 16 miles (26 km) northeast of Dallas. It is situated in a region of blackland prairie and was first settled (1845–46) by a group called Peters’ Colony (named for William S. Peters, who had led investors in gaining land grants from the Republic of Texas in the early 1840s). The community was granted a post office in 1851; several names were proposed, and ultimately Plano—which a leading citizen understood to be the Spanish word meaning “plain,” an apt description of the terrain—was selected. The railroad reached Plano in 1872, and, although the town was almost destroyed by fire in 1881, it continued to develop as a small agricultural centre in the midst of a cotton-producing and cattle-raising area. Plano’s rapid population growth began in the 1960s, when the population was less than 4,000, a result of the expansion of the Dallas–Fort Worth area. Plano is a financial and commercial centre, and its manufactures include compact discs, printed materials, metals, satellite communication equipment, and bakery equipment. Plano is the headquarters of Frito-Lay, a division of Pepsico. Heritage Farmstead Museum occupies a former sheep ranch. Plano, considered the “Balloon Capital of Texas,” hosts a popular hot-air balloon festival each September. Inc. 1873. Pop. (2010) 259,841; Dallas-Plano-Irving Metro Division, 4,235,751; (2020) 285,494; Dallas-Plano-Irving Metro Division, 5,129,966.
Plans move forward on $115M electronics factory in Plano
Katy Barberhttps://www.mysanantonio.com/business/article/delta-electronics-plano-20254702.php
A Taiwan-based electronics company is moving forward with big expansion plans for North Texas. Delta Electronics Inc. filed plans for a $115 million factory and offices in Plano on Tuesday, April 1.The plans include a three-story manufacturing facility and a four-story office building that will be 630,000 square feet total, according to a filing with the Texas Department of Licensing and Regulation. Construction is expected to start in June and the company said in previous statements they expect construction to be completed by 2028....
A Taiwan-based electronics company is moving forward with big expansion plans for North Texas. Delta Electronics Inc. filed plans for a $115 million factory and offices in Plano on Tuesday, April 1.
The plans include a three-story manufacturing facility and a four-story office building that will be 630,000 square feet total, according to a filing with the Texas Department of Licensing and Regulation. Construction is expected to start in June and the company said in previous statements they expect construction to be completed by 2028.
The company is a global supplier of passive and magnetic components used in portable devices, cloud computing equipment, automotive, IoT, and other markets, according to the Delta Electronics website. The product list includes components for inductors, RF inductors, transformers, power modules, EMI filters, solemoids and current sensing resistors.
Plano Economic Development said in December the company already operates a 435,000-square-foot research and development center and manufacturing facility located at 601 Data Drive, Plano, TX 75075. The campus expansion will be built adjacent to the already existing facilities.
Delta Electronics also has plans for a third phase of expansion for another 477,000-square-foot facility that will be completed by 2031.
"In total, the company’s manufacturing facilities in Plano are expected to span close to 1.5 million square feet and employ over 1,500 employees by 2031," Plano EDC said in the statement.
"Our fast-growing manufacturing campus in Texas is a testament to Delta Electronics’ commitment to our U.S. customers to provide them with ‘Made in the USA’ solutions capable of fostering energy conservation and sustainable development," Ping Cheng, Delta Electronics’ Chairman and CEO, said in December. "From 2010 to 2023, Delta’s high-efficiency products and solutions helped our customers worldwide save over 45.5 billion kWh of electricity, enough to power the state of Texas for nearly one month."
What To Know Before The Texas Forever Fest Hits Plano
Matilda Preisendorfhttps://www.localprofile.com/arts-culture/what-to-know-before-the-texas-forever-fest-hits-plano-10385391
From the piney woods of East Texas to the rugged canyons of the Panhandle, from the shores of the Gulf to the heart of the Hill Country, our great state is as vast as it is vibrant. Now it’s time to celebrate it in true Texas fashion — with a party as bold and welcoming as the Lone Star State itself.Get ready for a free, all-ages event packed with live music, entertainment, activities, delicious food, refreshing drinks and a marketplace of local vendors — all inspired by the rich culture and diverse ...
From the piney woods of East Texas to the rugged canyons of the Panhandle, from the shores of the Gulf to the heart of the Hill Country, our great state is as vast as it is vibrant. Now it’s time to celebrate it in true Texas fashion — with a party as bold and welcoming as the Lone Star State itself.
Get ready for a free, all-ages event packed with live music, entertainment, activities, delicious food, refreshing drinks and a marketplace of local vendors — all inspired by the rich culture and diverse traditions that make our state one of a kind. It’s almost time for the Texas Forever Fest.
Here’s what to know before you go:
The Details
When: March 22, 2025 | 11 a.m. - 6 p.m. Where: Haggard Park | 901 E 15th St, Plano Parking: Map | Haggard Park offers ample free parking in its large lot, located near the Interurban Railway Museum and Downtown Plano DART Station.
The Entertainment: Who’s Performing
Last year, performers like Kaitlin Butts and Wade Bowen took the stage for out-of-this-world performances. This year, the entertainment is set to be just as incredible. Here's the music lineup:
11 a.m. — Austin Akins 12 p.m. — Mariachi Fuzion 1:30 p.m. — The Peterson Brothers 3 p.m. — Shaylen 4:30 p.m. — Aaron Watson
The Food: What To Eat (And Drink)
Prepare for a feast, y’all! Texas Forever Fest is bringing an irresistible lineup of food vendors alongside your favorite downtown Plano spots. From sizzling savory bites to decadent sweet treats, there’s something to satisfy every craving. Here’s a taste of the deliciousness waiting for you at the festival:
In addition, more than ten Texas distilleries will gather to pour their finest whiskeys for you to taste, discover and celebrate. Purchase tickets for the Spirits of Texas Tasting at Plano Texas Forever Fest.
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Music lineup, street closures announced for Plano’s Texas Forever Fest
Dustin Butlerhttps://communityimpact.com/dallas-fort-worth/plano-north/events/2025/03/14/music-lineup-street-closures-announced-for-planos-texas-forever-fest/
Haggard Park will once again host Texas Forever Fest, an annual event that aims to celebrate all things Texas.The city of Plano announced the music lineup and street closures for the festival March 22.The lineup includes:Additionally, to accommodate the festival, several streets...
Haggard Park will once again host Texas Forever Fest, an annual event that aims to celebrate all things Texas.
The city of Plano announced the music lineup and street closures for the festival March 22.
The lineup includes:
Additionally, to accommodate the festival, several streets will close for the event. All H Avenue lanes from 15th Street to 16th Street will be closed. All 16th Street lanes from H Avenue to I Avenue will be closed. The far-right westbound lane on 15th Street will also be closed.
The details
Haggard Park is located at 901 E. 15th St. and the event will be held from 11 a.m.-6 p.m. March 22. Admission to the event is free.
Additionally, the event will feature the Spirits of Texas Tasting, a whiskey tasting event for attendees 21 and over and the only ticketed portion of the festival. More than 10 distilleries from across the state will be at the tasting.
Plano Special Events Supervisor Natalie Walker said the event is expected to bring between 15,000 and 20,000 attendees.
What to expect
Along with music, the event will feature a family zone sponsored by H-E-B, a vendor market, photo opportunities, mechanical bull, obstacle course, bounce houses and a rolling roper, a machine that simulates calf roping.
Other activities include a wild west magician, beer from Texas brewers and a balloon trailer from Children’s Health.
The backstory
The first Texas Forever Fest was held in 2022. The festival is loosely related to Texas Independence Days, Walker said, adding that it is a celebration of the state’s past while also looking toward the future.
What else?
Several food and drink vendors will be on site, including Ye Ole Butcher Shop, Pecos Pete and Twin Stacks BBQ.
Other food vendors include:
Quote of note
“Texas has so many different cultures, we plan this event to reach everyone in the community and celebrate our great state,” Walker said in an email.
Features Reporter
Dustin is a features reporter, and covers businesses and restaurants in Collin and Dallas counties. He joined Community Impact in June 2023 and previously covered the cities of Wylie, Sachse, Murphy and Princeton.
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Centre For Neuro Skills to Open Clinic in Plano; Fifth in Texas
Yahoo! Newshttps://finance.yahoo.com/news/centre-neuro-skills-open-clinic-154500155.html
New 20,000+ square foot facility expands cutting-edge brain injury care in North TexasPLANO, TX / ACCESS Newswire / March 13, 2025 / Centre for Neuro Skills (CNS), a premier p...
New 20,000+ square foot facility expands cutting-edge brain injury care in North Texas
PLANO, TX / ACCESS Newswire / March 13, 2025 / Centre for Neuro Skills (CNS), a premier provider of treatment for traumatic and acquired brain injury, today announced the opening of its new clinic in Plano, Texas. CNS' approximately 20,000 square ft. facility at 1649 Dallas Parkway will open to new patients in winter 2025-2026.
"Over the past few years, we've seen population growth in the North Dallas area, with Plano being one of the fastest growing regions," said David Harrington, CEO of CNS. "We are increasing our footprint in Texas to meet the high demand for our facilities and individualized services to bring high-quality post-acute care to not only North Texas but also neighboring states like Oklahoma."
Patient-centered approach to treating brain injury
CNS, highly regarded for its expertise in brain injury and stroke treatment as well as its experienced staff. Three of CNS' clinics, including one in Irving, recently received accreditation by the Behavioral Health Center of Excellence for demonstrating its commitment to the standards of excellence for applied behavior analysis services. As CNS' fifth Texas location, the Plano clinic will deepen the post-acute care provider's commitment to the Dallas Healthcare community and the state.
CNS' Plano location's many advanced-care features include:
Brain injury and its devastating and costly effects
Traumatic brain injury (TBI) is caused by blunt, traumatic forces to the brain. Acquired Brain Injury (ABI) is a non-traumatic brain injury or disease such as stroke, encephalitis or other infectious diseases, anoxic/hypoxic injury (lack of oxygen to the brain), aneurysms, seizure disorders, surgical procedures and toxic exposure. According to the Brain Injury Association of America, 2.9 million Americans visit the emergency department due to a TBI every year.
According to the Texas Brain Injury Alliance:
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Service Areas
- Call Center Company in Plano, TX
- The ABC Marketing Services Difference
- Call Center Company for Cold Calling
- Call Center Company for Appointment Setting
- Call Center Company for Outbound Calls
- Call Center Company for Collections
- Call Center Company for Help Desk
- Call Center Company for Technical Support
- Call Center Company for Customer Support
- Call Center Company for Marketing Research
- Call Center Company for Surveys
