Keep Your Company Competitive and Customers Happy with Call Center Services from ABC Marketing Services

Call Center Company in Philadelphia, PA

You don't have to be an all-A student from Temple University near Philadelphia to know that exceptional customer service and effective communication are more important than ever in today's environment. With a multitude of platforms available for customer engagement, companies and industries of all kinds are feeling compelled to elevate their client support.

In fact, savvy business leaders are exploring ways to cut costs by outsourcing their inbound and outbound voice services, along with the email and chat support that are crucial to daily operations. If your company is ready to enhance customer experience, retain and grow its client base, increase brand visibility, and outpace competitors, consider collaborating with ABC Marketing Services Services to take the next step.

Call Center Company Philadelphia, PA

The ABC Marketing Services Difference

For over 20 years, our call center company in Philadelphia, PA has been providing innovative solutions to help you engage with your markets across the U.S., Canada, and beyond. We've successfully launched hundreds of campaigns for a number of needs, including:

  • HelpHelp Desk
  • CareCustomer Care
  • TechnicalTechnical Support
  • SurveysSurveys
  • SettingAppointment Setting
  • OutboundOutbound Sales
  • LeadLead Generation

We recognize that choosing to partner with a call center for customer care and product support is a significant commitment. We also understand how challenging it can be to transition from another call center provider. That's why, as your trusted partner, we're dedicated to guiding you through this process every step of the way.

When you collaborate with ABC Marketing Services, you gain access to a team of experts who are ready to support your customers as if they were their own. Unlike other call center companies, we offer services that are fully customized to meet the unique needs of your business. Our centers are close to the U.S., in user-friendly destinations in Mexico, Belize, El Salvador, and Brazil, where our pricing is 50% lower than standard rates, and we can handle projects in Spanish, English, Portuguese, and other languages.

The ABC Marketing Philadelphia, PA

What Industries Does ABC Marketing Services Target?

If you own a business, you're probably wondering whether we serve the industry in which you work. We're proud to serve many businesses in a number of different industries, including:

The bottom line? Our key motivator is your success. Let's talk today about your business objectives. Once we understand your business and your goals, we'll help you achieve the results you want with the help of reliable call center pros. Now that you know more about ABC Marketing Services, let's take a deeper dive into the most popular call center services we provide.

Call Center Company for Appointment Setting

Could you imagine booking an appointment at Simpson House in Philadelphia, only for their team to make a mistake and lose the reservation you made? Chances are you'd be mad. The same goes for your company when one of your customers books an appointment, and it's lost or delayed.

We recognize how time-consuming appointment setting can be for your business. That's where ABC Marketing Services comes in. We're one of the top call center companies providing appointment-setting services in the U.S. We specialize in offering customized solutions for businesses aiming to simplify their scheduling and improve customer engagement. Our goal is to help companies like yours stay organized and concentrate on what truly counts—achieving growth and success.

ABC Marketing Customer Care Philadelphia, PA

Why Hire a Call Center Company in Philadelphia, PA for Appointment Setting?

Partnering with a knowledgeable call center for appointment setting can help you save time, cut costs, and minimize stress. Plus, your business can avoid expenses such as equipment, overhead, setup time, and training, all while enhancing your profits and sales.

Some additional benefits of working with ABC Marketing Services for appointment setting include:

  • Care24/7 Service
  • FocusFocus More Time on Your Business
  • CorrectCorrect Difficult Staffing Problems
  • CommunicateCommunicate with Customers Effectively
  • GrowGrow Your Company
  • MoreMore

What Industries Benefit from ABC Appointment Setting Services?

Leaders in industries like Automotive & Transportation and Agriculture & Agribusiness find appointment setting services from ABC Marketing Services to be highly effective. Our appointment setting services help improve customer service, generate sales, and provide tech support for businesses such as:

  • list-startFarm Supply Distributors
  • list-startEquipment Manufacturers
  • list-startOrganic Farms
  • list-startCar Dealerships
  • list-startTrucking & Logistics Companies
  • list-startMore

Call Center Company for Help Desk

Outsourcing your help desk allows your customer service department to operate 24 hours a day. Our call center company in Philadelphia, PA can offer tier-1 technical support or serve as backup for your in-house help desk team. Simplify your support process and focus on growing your business, instead of dealing with help desk nightmares.

ABC Marketing Help Desk Philadelphia, PA

What Makes ABC Marketing Services the Best Choice for Outsourced Help Desk Services?

If you're worried about the high costs and hassles of Help Desk, look no further than our call center company for help. Help desk services from ABC Marketing Services include:

01

Some of the most competitive rates and flexible pricing options available, catering to a wide variety of needs, from fully dedicated agents to shared options priced by subscriber, call, or device.

02

A strong, purpose-driven service attitude. Like we stay ready for action with extensive help desk experience, available from 12/5 to 24/7 through phone, text, email, and live chat.

03

Secure and redundant call center infrastructure.

04

Bilingual Spanish/English and Portuguese/English agents, all fully trained with extremely low attrition.

Whether you're looking to integrate chat or email into your Help Desk services or hand over your operations for a fully managed system, ABC Marketing Services can help.

What Industries Benefit from Help Desk Services from ABC Marketing Services?

Leaders in industries like E-Commerce & Retail and Education & E-Learning find outsourced help desk services from ABC Marketing Services to be highly effective. Our help desk services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startOnline Learning Platforms
  • list-startPrivate Schools
  • list-startOnline Stores
  • list-startFashion Brands
  • list-startMore

Call Center Company for Technical Support

ABC Marketing Services is a call center company known for its tech support - so much so that we offer two different tiers to accommodate our customers.

ABC Marketing Technical Support Philadelphia, PA

Standard Tech Support

For Basic Tier 1 Tech Support, our agent collects your customer's information and analyzes it to identify and resolve issues using established procedures. Typically, a Tier 1 agent works under the close supervision of a senior technician from your staff. Sometimes, your tech support needs can be integrated with the PTS offerings listed below, generating revenue for your company.

ABC Marketing Surveys Philadelphia, PA

Premium Tech Support (PTS)

Our all-in-one, customizable Premium Technical Support (PTS) solution offers exceptional tech support for all the connected devices and services used by your customers. There's no requirement for you to create your own offering. This comprehensive solution comes with all the necessary call center resources, software, technology, and operational expertise. You just need to promote your PTS program to your customers.

A few of the reasons why customers choose our tech support services include:

01

Market-Leading Results

We help your company achieve better customer experiences and higher ROI.

02

Problem Solving

We help you deliver superior tech support experience via immediate live support and 24/7 problem-solving skills.

03

Available Customer Protection

Bundle additional services like device protection, Internet security, online backup, and other third-party services as part of a single PTS subscription.

What Industries Benefit from Tech Support Services from ABC Marketing Services?

Leaders in industries like Energy & Utilities and Financial Services & Banking find technical support services from ABC Marketing Services to be highly effective. Our technical support services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startWater & Electric Providers
  • list-startSolar Energy Firms
  • list-startInvestment Companies
  • list-startInsurance Firms
  • list-startMore

Call Center Company for Marketing Research

Marketing research, encompassing social and opinion studies, involves the organized collection of data regarding individuals or organizations through statistical techniques and applied social science methods. This approach provides valuable insights to inform market decisions. As an integral part of any business strategy, having the right research is fundamental for sustaining your company's competitive edge - and ABC Marketing Services can help.

What Sets ABC Marketing Services Apart from Other Research Group Providers?

ABC Marketing Appointment Setting Philadelphia, PA

If business growth is on the menu this year, you've got to make informed decisions, and marketing research is one of the best ways to achieve that goal. Contact ABC Marketing Services to learn more about our marketing research services.

What Industries Benefit from Marketing Research Services from ABC Marketing Services?

Leaders in industries like Hospitality & Travel and IT & Software Development find marketing research services from ABC Marketing Services to be highly effective. Our marketing research services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startHotels
  • list-startTravel Agencies
  • list-startTech Startups
  • list-startIT Consulting Firms
  • list-startMore

Call Center Company for Surveys

Conducting outbound market research and distributing customer surveys are excellent ways to gain insights into your consumers, allowing you to enhance your products or services. Relying on trial and error can be costly. Let our call center agents assist you in making informed decisions and assessing adoption rates before launching anything new.

At ABC Marketing Services, we have the capacity to create both small and large-scale surveys. Our clients frequently report the benefits of using surveys. Some of those benefits include:

Surveys hold significant power. By tapping into the insights our call center gathers from consumers, we can assist you in developing new products and services or fine-tuning your existing offerings. Ready to discover how ABC Marketing Services can support your company? Give us a shout. We'll take the time to understand your needs and provide a tailored proposal just for you.

What Industries Benefit from Surveys from ABC Marketing Services?

Leaders in industries like Insurance and Logistics & Supply Chain find surveys from ABC Marketing Services to be highly effective. Our surveys help improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startHealth Insurance Providers
  • list-startAuto Insurance Companies
  • list-startWarehousing Companies
  • list-start3PL Providers

Stay Competitive and Keep Customers Happy with Help from ABC Marketing Services

As a leading call center company in Philadelphia, PA, we know that innovative, custom service is what you need to succeed. That's why, since 1996, ABC Marketing Services has led the way in providing cost-conscious yet effective call center solutions for businesses like yours. From telemarketing and help desk services to lead generation and premium tech support, we can help. We've got the tools and resources to keep your company competitive and your customers happy. Contact us today to learn more about our unique call center services

Latest News in Philadelphia, PA

Code Orange Air Quality Alert Issued For Philadelphia Metro

A code orange air quality alert means that air pollution concentrations within the region may become unhealthy for sensitive groups.DELAWARE VALLEY, PA — The Pennsyvlania Department of Environmental Protection has issued a code orange air quality alert for Wednesday, June 4, for the Philadelphia Metro area, including Bucks County.The alert means that air pollution concentrations within the region may become unhealthy for sensitive groups. Sensitive groups include children, people suffering from asthma, heart disease or ...

A code orange air quality alert means that air pollution concentrations within the region may become unhealthy for sensitive groups.

DELAWARE VALLEY, PA — The Pennsyvlania Department of Environmental Protection has issued a code orange air quality alert for Wednesday, June 4, for the Philadelphia Metro area, including Bucks County.

The alert means that air pollution concentrations within the region may become unhealthy for sensitive groups. Sensitive groups include children, people suffering from asthma, heart disease or other lung diseases and the elderly.

The effects of air pollution can be minimized by avoiding strenuous activity or exercise outdoors.

According to the Pennsylvania Department of Environmental Protection, sunshine through a layer of smoke from the Canadian wildfires as well as high temperatures in the upper 80s will lead to rapid ozone development during the late morning/afternoon, with peak afternoon concentrations in the code ORANGE range, especially along the I-95 corridor.

Sensitive persons should take precautions and monitor air quality in their locality by visiting www.airnow.gov.

Find out what's happening in Newtownfor free with the latest updates from Patch.

According to the DEP, ozone will continue to be in the moderate range on Thursday as a thin layer of smoke persists along with sunshine and a very warm afternoon. Winds may turn southeasterly Friday with clouds and some sunshine. While the air quality remains moderate, concentrations of pollutants will be down in the low end of the moderate scale, the DEP said.

Air quality might improve to the good range Saturday, with a cold frontal passage along with showers and a thunderstorm. The air is expected to dry out Sunday with partly sunny skies as surface winds turn northwesterly, but the DEP said it will have to watch an area of smoke across the Great Lakes for possible impacts on the Commonwealth.

Ex-Eagles Star Has Devastating Prediction For Jalen Carter

The Philadelphia Eagles have an AP National Football League Defensive Player of the Year Award candidate for the 2025 season on their hands.Linebacker Zack Baun was a finalist for the award in 2024 but didn’t land it. He very well could be in the mix once again for it in 2025, but another guy who is likely going to be talked about a lot in 2025 is 24-year-old defensive tackle Jalen Carter.Carter has taken the league by storm over the last two years. In 2024, he earned a Pro Bowl nod and also made the Second-Team All-Pro. ...

The Philadelphia Eagles have an AP National Football League Defensive Player of the Year Award candidate for the 2025 season on their hands.

Linebacker Zack Baun was a finalist for the award in 2024 but didn’t land it. He very well could be in the mix once again for it in 2025, but another guy who is likely going to be talked about a lot in 2025 is 24-year-old defensive tackle Jalen Carter.

Carter has taken the league by storm over the last two years. In 2024, he earned a Pro Bowl nod and also made the Second-Team All-Pro. Carter appeared in 16 games and finished the year with six passes defended, two forced fumbles, 4 1/2 sacks, 42 total tackles, and 16 quarterback hits. These numbers don't fully tell the story as well. Carter was dominant to the point that he rarely saw just one defender lined up across from him.

He’s been so good that Los Angeles Rams legend Aaron Donald even called him his replacement this season.

One thing that should excite fans as well is that former Eagles star Jeremiah Trotter joined 94 WIP Sports Radio and said he's heard that Carter doesn't know how to play the position, which could be a sign that even more is coming from him in 2025 and beyond.

"Nothing he's doing surprises me," Trotter said. "Word is on the street, he doesn’t even know how to play the position yet. From guys I talk to inside, he doesn’t even know how to play the position yet. He’s just playing off of raw talent. The sky is the limit for this kid, I'm excited about his future."

If that's true and he can take another step in 2025, that will be devastating for opposing offenses. He's already a game-breaker but to hear that he's doing it on talent to this point rather than knowing the position is shocking. What about when he does know the position?

The best golf courses in Pennsylvania

Philadelphia is such a central city in the development of golf course architecture in the U.S. there's a subset of design history known as the "Philadelphia School of Architecture." Even though it's not an actual school and there's no unified, transferrable philosophy behind it, it does denote an impressive collection of architects who all have roots here and built courses thoughout the surrounding region: George Thomas, William Flynn, Hugh Wilson and A.W. Tillinghast, namely.There's no Pittsburgh School of Architecture, but...

Philadelphia is such a central city in the development of golf course architecture in the U.S. there's a subset of design history known as the "Philadelphia School of Architecture." Even though it's not an actual school and there's no unified, transferrable philosophy behind it, it does denote an impressive collection of architects who all have roots here and built courses thoughout the surrounding region: George Thomas, William Flynn, Hugh Wilson and A.W. Tillinghast, namely.

There's no Pittsburgh School of Architecture, but it, too, is an important and golf-rich metropolis. Oakmont, the state's top course and the fifth-ranked course on America's 100 Greatest Courses, is there, as are Fox Chapel and Longue Vue. Laurel Valley in Ligonier is just 60 miles east, and the top public courses in the state, Mystic Rock and Shepherd's Rock, are found 60 miiles south.

More from Golf Digest

The best golf courses in New Jersey

The best golf courses in New York

The best golf courses in Delaware

Below you'll find our 2025-'26 ranking of the Best Golf Courses in Pennsylvania.

Scroll on for the complete list of the best courses in Pennsylvania. Be sure to click through to each individual course page for bonus photography and reviews from our course panelists. We also encourage you to Privacy & Cookies Notice

2025-2026 ranking

The best golf courses in Pennsylvania

May 29, 2025

Philadelphia is such a central city in the development of golf course architecture in the U.S. there's a subset of design history known as the "Philadelphia School of Architecture." Even though it's not an actual school and there's no unified, transferrable philosophy behind it, it does denote an impressive collection of architects who all have roots here and built courses thoughout the surrounding region: George Thomas, William Flynn, Hugh Wilson and A.W. Tillinghast, namely.

There's no Pittsburgh School of Architecture, but it, too, is an important and golf-rich metropolis. Oakmont, the state's top course and the fifth-ranked course on America's 100 Greatest Courses, is there, as are Fox Chapel and Longue Vue. Laurel Valley in Ligonier is just 60 miles east, and the top public courses in the state, Mystic Rock and Shepherd's Rock, are found 60 miiles south.

More from Golf Digest

The best golf courses in New Jersey The best golf courses in New York The best golf courses in Delaware

Below you'll find our 2025-'26 ranking of the Best Golf Courses in Pennsylvania.

Scroll on for the complete list of the best courses in Pennsylvania. Be sure to click through to each individual course page for bonus photography and reviews from our course panelists. We also encourage you to leave your own ratings … so you can make your case for (or against) any course that you've played.

Russell Kirk Private
45. White Manor Country Club
Malvern, PA 7 Panelists Previous rank: NR White Manor Country Club, located in the western suburbs of Philadelphia, is set largely within a valley, that has a creek diagonally bisecting the property. Each nine begins by playing down into the base of the valley, where you then traverse up, across, and down the other side of the ridge, before returning to the clubhouse by climbing back up the slope to complete both nines. The creek and several ponds feature prominently on multiple holes on both nines. As you would expect with the topography, elevation changes factor into several shots throughout the course. White Manor is full of risk/reward scenarios, and often within different points on the hole; from the tee, fairway, and also green. The constant decision making on each hole makes for a very fun round of golf. A good collection of varied par 3s are waiting for the player; calling for length, shot shaping and accuracy to give yourself a good chance at hitting the green. View Course Private
44. Merion Golf Club: West
Ardmore, PA 3 Panelists Previous rank: NR View Course LC Lambrecht Public
43. The Golf Course at Glen Mills
Glen Mills, PA 13 Panelists Previous rank: NR The Golf Course at Glen Mills sits about 40 minutes from downtown Philadelphia, but the tumbling topography make this public course one of the best options in the Philly area. “A beautiful escape from the hustle and bustle of Philly,” one panelist says. There is a nice mix of open holes and ones that require more precise ball-striking. The course is cut into a valley and presents a lot of elevation change. Sprawling bunkers add uncertainty to many shots, as the bunkers and elevation change can make depth perception difficult. View Course Private
42. Moselem Springs Golf Club
Fleetwood, PA 12 Panelists Previous rank: 39 Moselem Springs Golf Club in Fleetwood is ranked as one of the best golf courses in Pennsylvania. Discover our experts reviews and tee time information … so you can make your case for (or against) any course that you've played.

Tornado Watch Issued Across Philly Region

Strong thunderstorms with heavy rain and gusty winds are possible to start off the weekend in Eastern Pennsylvania. Patch Staff|Updated Fri, May 30, 2025 at 5:32 pm ETUpdated, Friday at 5:30 p.m.: A tornado watch has been issued across the Philadelphia region, including in Bucks, Montgomery, Delaware, Chester and Philadelphia counties. It is in place through 12 a.m. Saturday.The National Weather Service warns incoming storms could bring some tornadoes, as well as the potential for "ping pong ball-s...

Strong thunderstorms with heavy rain and gusty winds are possible to start off the weekend in Eastern Pennsylvania.

Patch Staff

|Updated Fri, May 30, 2025 at 5:32 pm ET

Updated, Friday at 5:30 p.m.: A tornado watch has been issued across the Philadelphia region, including in Bucks, Montgomery, Delaware, Chester and Philadelphia counties. It is in place through 12 a.m. Saturday.

The National Weather Service warns incoming storms could bring some tornadoes, as well as the potential for "ping pong ball-sized" hail.

This development comes after forecasters had warned earlier Friday of potential severe storms.

Previous story:

A low pressure system moving towards the Mid-Atlantic region could bring strong thunderstorms with heavy rain and gusty winds, the National Weather Service is predicting. The system is expected to move into the Philadelphia region by Friday evening.

Find out what's happening in Philadelphiafor free with the latest updates from Patch.

Some thunderstorms could be strong to severe, possibly resulting in local areas of flash flooding, according to forecasters. The storms are most likely to hit between 4 and 10 p.m., the NWS said.

"From the Mid-Atlantic southward into the Southeast, lines of thunderstorms could contain severe weather as a cold front associated with the intensifying system sweeps across the region later today into tonight," according to the latest NWS forecast.

Damaging wind gusts are a primary threat during this storm, and residents should be mindful they could knock down trees or power lines.

A flood watch has been issued starting at 7 p.m. Friday and lasting through 8 a.m. Saturday. Rainfall amounts of up to 3 inches expected in the flood watch area, with rates of more than an inch per hour possible.

The stormy conditions will linger through Saturday, with the chance of precipitation set at 90 percent.

By Saturday night into Sunday morning, a cold front will bring temperatures further down across the Mid-Atlantic region, with lows dipping to the 50s in the Philadelphia region.

AccuWeather expects the wet conditions to linger off and on through the start of June. "Temperatures will trend upward in the East as June progresses, but there will still be more rounds of showers and thunderstorms as the busy pattern continues. Rain-free weather is not likely to last more than two or three days in a row," AccuWeather said in its latest forecast.

Here is the local forecast:

Today: A chance of showers, mainly after 5pm. Patchy fog before 10am. Otherwise, partly sunny, with a high near 80. Calm wind becoming west around 5 mph in the afternoon. Chance of precipitation is 30%. New precipitation amounts of less than a tenth of an inch possible.

Tonight: Showers and thunderstorms before 5am, then showers likely. Low around 59. South wind around 5 mph becoming north after midnight. Chance of precipitation is 90%. New rainfall amounts between 1 and 2 inches possible.

Saturday: Showers likely, then showers and possibly a thunderstorm after 11am. High near 72. West wind around 10 mph. Chance of precipitation is 90%. New rainfall amounts between a quarter and half of an inch possible.

Saturday Night: Showers and thunderstorms before 11pm, then a slight chance of showers between 11pm and 2am. Low around 50. West wind 5 to 10 mph. Chance of precipitation is 80%. New precipitation amounts between a tenth and quarter of an inch, except higher amounts possible in thunderstorms.

Sunday: Sunny, with a high near 70. West wind around 10 mph, with gusts as high as 20 mph.

Sunday Night: Partly cloudy, with a low around 51.

Monday: Sunny, with a high near 75.

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Phanatic 2nd 'Hottest' Mascot In MLB, Website Says

The Phanatic is one of the "hottest behind-the-scenes" figures in the MLB, and Manager Rob Thompson was also among the "hottest."Updated Fri, May 30, 2025 at 9:29 am ETPHILADELPHIA — It's no secret the Phillie Phanatic is a cherished mascot the nation over.Earlier this year, he was named the best mascot (and simultaneously the most intimidating ...

The Phanatic is one of the "hottest behind-the-scenes" figures in the MLB, and Manager Rob Thompson was also among the "hottest."

Updated Fri, May 30, 2025 at 9:29 am ET

PHILADELPHIA — It's no secret the Phillie Phanatic is a cherished mascot the nation over.

Earlier this year, he was named the best mascot (and simultaneously the most intimidating mascot) in the MLB. And in 2023, he was named a top 10 MLB mascot.

Now, the Phanatic can add a new, steamy superlative to his growing laurels.

BetUS said he is the second "sexiest" mascot in the MLB.

The betting website measured personality traits, the Golden Ratio (which measures facial proportions and symmetry), job title, search volume, and social following to determine its ranks of the hottest behind-the-scenes MVPs of the MLB.

Find out what's happening in Philadelphiafor free with the latest updates from Patch.

While the list is not all mascots, two mascots topped it, with the Phanatic at No. 2.

The Phanatic touts 226,000 followers on Instagram and has a 33,100 search volume, according to BetUS.

The No. 1 mascot? Arizona Diamondbacks' Baxter.

The Phanatic beat out Chicago Cubs mascot Clark the Cub, who was No. 3 on the list.

Rosie Red of the Cincinnati Reds was No. 4 and Mr. and Mrs. Met were tied for No. 5 in the sexiest mascots list.

And not to be outdone, Phillies Manager Rob Thompson was named the second-sexiest manager in the league.

Los Angeles Dodgers Manager Dave Roberts was No. 1, Terry Francona of the Reds No. 3, San Francisco Giants Manager Bruce Bochy No. 4, and Diamondbacks Manager Torey Lovullo No. 5.

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