Keep Your Company Competitive and Customers Happy with Call Center Services from ABC Marketing Services

Call Center Company in Pembroke Pines, FL

You don't have to be an all-A student from NUC University Florida Technical College Pembroke Pines near Pembroke Pines to know that exceptional customer service and effective communication are more important than ever in today's environment. With a multitude of platforms available for customer engagement, companies and industries of all kinds are feeling compelled to elevate their client support.

In fact, savvy business leaders are exploring ways to cut costs by outsourcing their inbound and outbound voice services, along with the email and chat support that are crucial to daily operations. If your company is ready to enhance customer experience, retain and grow its client base, increase brand visibility, and outpace competitors, consider collaborating with ABC Marketing Services Services to take the next step.

Call Center Company Pembroke Pines, FL

The ABC Marketing Services Difference

For over 20 years, our call center company in Pembroke Pines, FL has been providing innovative solutions to help you engage with your markets across the U.S., Canada, and beyond. We've successfully launched hundreds of campaigns for a number of needs, including:

  • HelpHelp Desk
  • CareCustomer Care
  • TechnicalTechnical Support
  • SurveysSurveys
  • SettingAppointment Setting
  • OutboundOutbound Sales
  • LeadLead Generation

We recognize that choosing to partner with a call center for customer care and product support is a significant commitment. We also understand how challenging it can be to transition from another call center provider. That's why, as your trusted partner, we're dedicated to guiding you through this process every step of the way.

When you collaborate with ABC Marketing Services, you gain access to a team of experts who are ready to support your customers as if they were their own. Unlike other call center companies, we offer services that are fully customized to meet the unique needs of your business. Our centers are close to the U.S., in user-friendly destinations in Mexico, Belize, El Salvador, and Brazil, where our pricing is 50% lower than standard rates, and we can handle projects in Spanish, English, Portuguese, and other languages.

The ABC Marketing Pembroke Pines, FL

What Industries Does ABC Marketing Services Target?

If you own a business, you're probably wondering whether we serve the industry in which you work. We're proud to serve many businesses in a number of different industries, including:

The bottom line? Our key motivator is your success. Let's talk today about your business objectives. Once we understand your business and your goals, we'll help you achieve the results you want with the help of reliable call center pros. Now that you know more about ABC Marketing Services, let's take a deeper dive into the most popular call center services we provide.

Call Center Company for Appointment Setting

Could you imagine booking an appointment at Arbor Terrace Cooper City in Pembroke Pines, only for their team to make a mistake and lose the reservation you made? Chances are you'd be mad. The same goes for your company when one of your customers books an appointment, and it's lost or delayed.

We recognize how time-consuming appointment setting can be for your business. That's where ABC Marketing Services comes in. We're one of the top call center companies providing appointment-setting services in the U.S. We specialize in offering customized solutions for businesses aiming to simplify their scheduling and improve customer engagement. Our goal is to help companies like yours stay organized and concentrate on what truly counts—achieving growth and success.

ABC Marketing Customer Care Pembroke Pines, FL

Why Hire a Call Center Company in Pembroke Pines, FL for Appointment Setting?

Partnering with a knowledgeable call center for appointment setting can help you save time, cut costs, and minimize stress. Plus, your business can avoid expenses such as equipment, overhead, setup time, and training, all while enhancing your profits and sales.

Some additional benefits of working with ABC Marketing Services for appointment setting include:

  • Care24/7 Service
  • FocusFocus More Time on Your Business
  • CorrectCorrect Difficult Staffing Problems
  • CommunicateCommunicate with Customers Effectively
  • GrowGrow Your Company
  • MoreMore

What Industries Benefit from ABC Appointment Setting Services?

Leaders in industries like Automotive & Transportation and Agriculture & Agribusiness find appointment setting services from ABC Marketing Services to be highly effective. Our appointment setting services help improve customer service, generate sales, and provide tech support for businesses such as:

  • list-startFarm Supply Distributors
  • list-startEquipment Manufacturers
  • list-startOrganic Farms
  • list-startCar Dealerships
  • list-startTrucking & Logistics Companies
  • list-startMore

Call Center Company for Help Desk

Outsourcing your help desk allows your customer service department to operate 24 hours a day. Our call center company in Pembroke Pines, FL can offer tier-1 technical support or serve as backup for your in-house help desk team. Simplify your support process and focus on growing your business, instead of dealing with help desk nightmares.

ABC Marketing Help Desk Pembroke Pines, FL

What Makes ABC Marketing Services the Best Choice for Outsourced Help Desk Services?

If you're worried about the high costs and hassles of Help Desk, look no further than our call center company for help. Help desk services from ABC Marketing Services include:

01

Some of the most competitive rates and flexible pricing options available, catering to a wide variety of needs, from fully dedicated agents to shared options priced by subscriber, call, or device.

02

A strong, purpose-driven service attitude. Like we stay ready for action with extensive help desk experience, available from 12/5 to 24/7 through phone, text, email, and live chat.

03

Secure and redundant call center infrastructure.

04

Bilingual Spanish/English and Portuguese/English agents, all fully trained with extremely low attrition.

Whether you're looking to integrate chat or email into your Help Desk services or hand over your operations for a fully managed system, ABC Marketing Services can help.

What Industries Benefit from Help Desk Services from ABC Marketing Services?

Leaders in industries like E-Commerce & Retail and Education & E-Learning find outsourced help desk services from ABC Marketing Services to be highly effective. Our help desk services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startOnline Learning Platforms
  • list-startPrivate Schools
  • list-startOnline Stores
  • list-startFashion Brands
  • list-startMore

Call Center Company for Technical Support

ABC Marketing Services is a call center company known for its tech support - so much so that we offer two different tiers to accommodate our customers.

ABC Marketing Technical Support Pembroke Pines, FL

Standard Tech Support

For Basic Tier 1 Tech Support, our agent collects your customer's information and analyzes it to identify and resolve issues using established procedures. Typically, a Tier 1 agent works under the close supervision of a senior technician from your staff. Sometimes, your tech support needs can be integrated with the PTS offerings listed below, generating revenue for your company.

ABC Marketing Surveys Pembroke Pines, FL

Premium Tech Support (PTS)

Our all-in-one, customizable Premium Technical Support (PTS) solution offers exceptional tech support for all the connected devices and services used by your customers. There's no requirement for you to create your own offering. This comprehensive solution comes with all the necessary call center resources, software, technology, and operational expertise. You just need to promote your PTS program to your customers.

A few of the reasons why customers choose our tech support services include:

01

Market-Leading Results

We help your company achieve better customer experiences and higher ROI.

02

Problem Solving

We help you deliver superior tech support experience via immediate live support and 24/7 problem-solving skills.

03

Available Customer Protection

Bundle additional services like device protection, Internet security, online backup, and other third-party services as part of a single PTS subscription.

What Industries Benefit from Tech Support Services from ABC Marketing Services?

Leaders in industries like Energy & Utilities and Financial Services & Banking find technical support services from ABC Marketing Services to be highly effective. Our technical support services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startWater & Electric Providers
  • list-startSolar Energy Firms
  • list-startInvestment Companies
  • list-startInsurance Firms
  • list-startMore

Call Center Company for Marketing Research

Marketing research, encompassing social and opinion studies, involves the organized collection of data regarding individuals or organizations through statistical techniques and applied social science methods. This approach provides valuable insights to inform market decisions. As an integral part of any business strategy, having the right research is fundamental for sustaining your company's competitive edge - and ABC Marketing Services can help.

What Sets ABC Marketing Services Apart from Other Research Group Providers?

ABC Marketing Appointment Setting Pembroke Pines, FL

If business growth is on the menu this year, you've got to make informed decisions, and marketing research is one of the best ways to achieve that goal. Contact ABC Marketing Services to learn more about our marketing research services.

What Industries Benefit from Marketing Research Services from ABC Marketing Services?

Leaders in industries like Hospitality & Travel and IT & Software Development find marketing research services from ABC Marketing Services to be highly effective. Our marketing research services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startHotels
  • list-startTravel Agencies
  • list-startTech Startups
  • list-startIT Consulting Firms
  • list-startMore

Call Center Company for Surveys

Conducting outbound market research and distributing customer surveys are excellent ways to gain insights into your consumers, allowing you to enhance your products or services. Relying on trial and error can be costly. Let our call center agents assist you in making informed decisions and assessing adoption rates before launching anything new.

At ABC Marketing Services, we have the capacity to create both small and large-scale surveys. Our clients frequently report the benefits of using surveys. Some of those benefits include:

Surveys hold significant power. By tapping into the insights our call center gathers from consumers, we can assist you in developing new products and services or fine-tuning your existing offerings. Ready to discover how ABC Marketing Services can support your company? Give us a shout. We'll take the time to understand your needs and provide a tailored proposal just for you.

What Industries Benefit from Surveys from ABC Marketing Services?

Leaders in industries like Insurance and Logistics & Supply Chain find surveys from ABC Marketing Services to be highly effective. Our surveys help improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startHealth Insurance Providers
  • list-startAuto Insurance Companies
  • list-startWarehousing Companies
  • list-start3PL Providers

Stay Competitive and Keep Customers Happy with Help from ABC Marketing Services

As a leading call center company in Pembroke Pines, FL, we know that innovative, custom service is what you need to succeed. That's why, since 1996, ABC Marketing Services has led the way in providing cost-conscious yet effective call center solutions for businesses like yours. From telemarketing and help desk services to lead generation and premium tech support, we can help. We've got the tools and resources to keep your company competitive and your customers happy. Contact us today to learn more about our unique call center services

Latest News in Pembroke Pines, FL

Strong winds down trees, flip plane in Pembroke Pines as storms hit

Damage was reported Friday as storms brought strong winds and hail in South Florida.At North Perry Airport in Pembroke Pines, images show an aircraft flipped on its side and onto a fuel truck.Images from viewers, also in Pembroke Pines, showed downed trees and fences. Police have reported that several electrical wires were also downed and power was temporarily disrupted at some homes.Videos from Only in Dade showed the storms brought powerful hail to the area....

Damage was reported Friday as storms brought strong winds and hail in South Florida.

At North Perry Airport in Pembroke Pines, images show an aircraft flipped on its side and onto a fuel truck.

Images from viewers, also in Pembroke Pines, showed downed trees and fences. Police have reported that several electrical wires were also downed and power was temporarily disrupted at some homes.

Videos from Only in Dade showed the storms brought powerful hail to the area.

View this post on Instagram

A post shared by ONLY in DADE (@onlyindade)

What's the Memorial Day weekend forecast in South Florida?

The holiday weekend brings some forecasting challenges as our models are worlds apart. One model is showing little or no rain at all, and another is showing quite a bit of rain at times on Saturday. But even our wetter model tends to favor our inland and western areas versus the beaches.

The potentially wettest day looks to be Saturday. The bulk of the rain will fire up to the west in the afternoon, but our big wild card is if it drifts back east at dinnertime, in which case there would be early evening rain at the coast.

If the rain never drifts back to the east, the beaches might stay completely dry and would likely be mainly dry again on Sunday and Monday.

SATURDAY: Mostly sunny. Western PM storms drift east late day. Rain: 50%. High: 89°.

SUNDAY: Mostly sunny. Storms, mainly west. Rain: 30%. High: 90°.

MONDAY: Mostly sunny. Storms, mainly west. Rain: 30%. High: 90°.

Grateful Dead Continue Famed Spring Run At The Sportatorium, On This Day In 1977 [Listen]

This year marks the 48th anniversary of one of the most musically potent periods in the Grateful Dead‘s storied career–the legendary 1977 spring tour.Deadheads are known for being both extensively knowledgeable and highly critical, and the notion that Spring ’77 was a peak for the band is about as close as you’ll get to a consensus among hardcore fans—though narrowing it down to a specific “best” show on the tour becomes much trickier.Of course, there was the show at Co...

This year marks the 48th anniversary of one of the most musically potent periods in the Grateful Dead‘s storied career–the legendary 1977 spring tour.

Deadheads are known for being both extensively knowledgeable and highly critical, and the notion that Spring ’77 was a peak for the band is about as close as you’ll get to a consensus among hardcore fans—though narrowing it down to a specific “best” show on the tour becomes much trickier.

Of course, there was the show at Cornell University’s Barton Hall on 5/8/77, the most famous show the band ever played, about which books have been written, documentaries have been made, and countless words have been exchanged in the discussion of its merit.

Related: Dead & Company Make The Grade At Cornell University’s Barton Hall [Videos/Audio]

Then there’s the following evening’s incredible performance at War Memorial Auditorium in Buffalo (5/9/77), which is frequently used as an argument as to why Barton Hall is overrated (i.e. “Cornell ’77 wasn’t even the best show that week, man”).

The two shows that preceded Barton Hall, at Boston Garden in Boston, MA (5/7/77) and Veteran’s Memorial Coliseum in New Haven, CT (5/5/77) have also reached legendary status in Dead circles—another pair of precious gems from the embarrassment of riches that was Spring ’77.

In 2017, in honor of the 40th anniversary of Spring ’77, the Grateful Dead issued a new box set, May 1977: Get Shown The Light, which featured remastered recordings of 5/5/77, 5/7/77, 5/8/77, and 5/9/77 and was marketed as a collection of some of the greatest shows in the history of live Dead.

But the Grateful Dead’s Spring ’77 run goes even deeper than those four storied performances. Take, for example, the show they played 48 years ago today, on 5/22/77 at The Sportatorium in Pembroke Pines, FL. The show was the third to get the remaster treatment as part of the Dick’s Picks archive audio series in 1995, but by that time it had already been cemented in the pantheon of legendary Dead shows.

The show boasts a litany of incredible highlights: The first set renditions of “Sugaree” and “Peggy-O” (not featured on Dick’s Picks 3) and “Dancin’ in the Streets” were all played with an emboldened sense of exploration. The second set-opening “Help” > “Slip” > “Franklin’s” is the stuff of Dead legend, one of the best versions of the classic live suite ever performed. Most of the second set was played without the Dead skipping a beat, as they worked their way through powerful performances of “Estimated Prophet” > “Eyes of the World” > “Wharf Rat” > “Terrapin Station” > a revelatory “Morning Dew”, showcasing a band in historic form.

On the 48th anniversary of 5/22/77, take a listen to the undeniably great performance in all its glory—and take a moment to appreciate the fact that, while this show would likely have been in a class all its own had it been performed at any other time, it’s just another “run-of-the-mill-stellar” show among its time-tested Spring ’77 brethren.

Grateful Dead – The Sportatorium – Pembroke Pines, FL – 5/22/77

[Audio: Matthew Vernon]

Grateful Dead – Dick’s Picks Vol. 3

Setlist: The Grateful Dead | The Sportatorium | Pembroke Pines, FL | 5/22/77

Set One: Funiculì, Funiculà, The Music Never Stopped, Sugaree, El Paso, Peggy-O, New Minglewood Blues, Friend of the Devil, Lazy Lightnin’ > Supplication, Ramble on Rose, Dancin’ in the Streets

Set Two: Help on the Way > Slipknot! > Franklin’s Tower, Samson and Delilah, Brown Eyed Women, Good Lovin’, Sunrise, Estimated Prophet > Eyes of the World > Wharf Rat > Terrapin Station > Morning Dew

Encore: Sugar Magnolia

[Originally published 5/22/17]

Baptist Health Breaks Ground on New Medical Center in Pembroke Pines

April 23, 2025 – Baptist Health broke ground today on a new medical center in Pembroke Pines that will expand access to high-quality emergency and outpatient care in Broward County. The facility, which will be located at 1400 SW 145th Ave., is expected to open in early 2027.Spanning 60,865 square feet across three stories, the medical center will bring together services from Baptist Health Emergency Care, Baptist Health Brain & Spine Care, Baptist Health Heart & Vascular Care and Baptist Health Primary C...

April 23, 2025 Baptist Health broke ground today on a new medical center in Pembroke Pines that will expand access to high-quality emergency and outpatient care in Broward County. The facility, which will be located at 1400 SW 145th Ave., is expected to open in early 2027.

Spanning 60,865 square feet across three stories, the medical center will bring together services from Baptist Health Emergency Care, Baptist Health Brain & Spine Care, Baptist Health Heart & Vascular Care and Baptist Health Primary Care. Patients will have access to emergency services, nonsurgical spine care, neurology, clinical cardiology, echocardiograms, stress testing and primary care – creating a destination for comprehensive care in one of South Florida’s fastest-growing regions.

“This groundbreaking marks more than the start of construction – it’s a commitment to advancing healthcare in a way that truly centers around the community,” said Nancy Batista-Rodriguez, CEO of Baptist Outpatient Services. “We’re building not just a structure, but a place where people can come for expert care, trusted guidance, and long-term wellness support.”

The new facility is designed to foster collaboration across specialties, improving coordination of care and enhancing the overall patient experience. By combining outpatient services with emergency and specialty care, the complex will support both routine and urgent health needs in a modern, thoughtfully designed space.

“The communities we serve are growing rapidly, and so are their healthcare needs,” said Dr. Jack Ziffer, executive vice president & chief clinical officer of Baptist Health. “This new medical center will allow us to expand our reach and provide the kind of coordinated, high-quality care our patients deserve – right in their own neighborhood.”

The groundbreaking of the future Baptist Health Medical Center marks a significant milestone in Baptist Health’s unwavering commitment to meeting the evolving healthcare needs of residents across the region.

About Baptist Health

Baptist Health is the largest healthcare organization in the region, with 12 hospitals, more than 28,000 employees, 4,500 physicians and 200 outpatient centers, urgent care facilities and physician practices spanning Miami-Dade, Monroe, Broward and Palm Beach counties. Baptist Health has internationally renowned institutes specializing in cancer care, brain and spine care, heart and vascular care and orthopedic care. In addition, it includes Baptist Health Medical Group; Baptist Health Quality Network; and the Baptist Health PineApp, a virtual health platform. Baptist Health is an academic and clinical affiliate of Florida International University. A not-for-profit organization supported by philanthropy and committed to its charitable mission of medical excellence, Baptist Health has been recognized by Fortune as one of the 100 Best Companies to Work For in America and is the most awarded healthcare system in South Florida by U.S. News & World Report. For more information, visit BaptistHealth.net/Newsroom and connect with us on Facebook, X (formerly Twitter), Instagram, TikTok and LinkedIn.

KPOT Expands in South Florida with Two New Restaurant Openings

KPOT, the rapidly growing Korean BBQ and hot pot concept, is continuing its national expansion with the opening of two new locations in South Florida – Coral Springs and Pembroke Pines. These two openings mark the latest additions to KPOT’s fast-growing footprint, which now includes over 100 locations nationwide, and build on the brand’s momentum as it brings its unique dining experience to new markets across the country.The Coral Springs restaurant, located at 9120 Wiles Rd, officially opened its doors on Tuesday, A...

KPOT, the rapidly growing Korean BBQ and hot pot concept, is continuing its national expansion with the opening of two new locations in South Florida – Coral Springs and Pembroke Pines. These two openings mark the latest additions to KPOT’s fast-growing footprint, which now includes over 100 locations nationwide, and build on the brand’s momentum as it brings its unique dining experience to new markets across the country.

The Coral Springs restaurant, located at 9120 Wiles Rd, officially opened its doors on Tuesday, April 1. The Pembroke Pines location, found at 15995 Pines Blvd, is slated to open in mid-April, with an exact date to be announced soon. These openings mark a milestone in KPOT’s growth throughout Florida, bringing its signature, interactive dining experience to even more guests across the region.

“We’re incredibly excited to bring KPOT to Coral Springs and Pembroke Pines,” said Victor Chow, Vice President of Operations at KPOT in a statement. “KPOT is more than just a meal — it’s a celebration of culture, flavor, and connection. Whether it’s your first time trying Korean BBQ and hot pot or you’re a longtime fan, our goal is to create a fun, welcoming space where guests can explore new tastes, share a table with friends and family, and enjoy something truly unique. South Florida’s vibrant, diverse community is a perfect match for what we offer, and we can’t wait to welcome everyone in.”

At KPOT, guests are invited to take the lead in crafting their own dining adventure. Each table features built-in tabletop grills and individual hot pot burners, allowing diners to cook their own meats, vegetables, and broths to perfection. The menu features a wide range of offerings, including:

-Korean BBQ favorites like marinated bulgogi beef, pork belly, spicy chicken, and garlic shrimp

-A wide range of Hot Pot broths such as Japanese miso, Szechuan spicy, Korean seafood tofu, and Thai tom yum

-A variety of fresh vegetables, tofu, noodles, dumplings, and seafood for endless combinations

-Handcrafted sauces and condiments for personalized flavor creations

Each of the new locations will also include a full-service bar featuring beer, wine, cocktails, and Korean spirits like soju and makgeolli.

KPOT’s new locations will also feature its signature, tech-enabled service model, full bar, and lively ambiance designed for fun, social dining.

With several more locations planned to open in 2025, the Coral Springs and Pembroke Pines restaurants highlight KPOT’s continued growth and ongoing efforts to bring its distinctive dining concept to new markets across the country.

HOURS OF OPERATION

Coral Springs

Sunday – Saturday: 12:00PM – 12:00 AM

Pembroke Pines

Disclaimer:

This website publishes news articles that contain copyrighted material whose use has not been specifically authorized by the copyright owner. The non-commercial use of these news articles for the purposes of local news reporting constitutes "Fair Use" of the copyrighted materials as provided for in Section 107 of the US Copyright Law.

Service Areas

ABC Marketing Outbound Sales Pembroke Pines, FL