Call Center Company in Palmdale, CA
You don't have to be an all-A student from Antelope Valley College Palmdale Center near Palmdale to know that exceptional customer service and effective communication are more important than ever in today's environment. With a multitude of platforms available for customer engagement, companies and industries of all kinds are feeling compelled to elevate their client support.
In fact, savvy business leaders are exploring ways to cut costs by outsourcing their inbound and outbound voice services, along with the email and chat support that are crucial to daily operations. If your company is ready to enhance customer experience, retain and grow its client base, increase brand visibility, and outpace competitors, consider collaborating with ABC Marketing Services Services to take the next step.

Years of Experience

- Call Center Company in Palmdale, CA
- The ABC Marketing Services Difference
- Call Center Company for Appointment Setting
- What Services Does ABC Marketing Services Provide for These Industries?
- Call Center Company for Help Desk
- What Services Does ABC Marketing Services Provide for These Industries?
- Call Center Company for Technical Support
- What Services Does ABC Marketing Services Provide for These Industries?
- Call Center Company for Marketing Research
- What Industries Benefit from Marketing Research Services from ABC Marketing Services?
- Call Center Company for Surveys
- Stay Competitive and Keep Customers Happy with Help from ABC Marketing Services
The ABC Marketing Services Difference
For over 20 years, our call center company in Palmdale, CA has been providing innovative solutions to help you engage with your markets across the U.S., Canada, and beyond. We've successfully launched hundreds of campaigns for a number of needs, including:
Help Desk
Customer Care
Technical Support
Surveys
Appointment Setting
Outbound Sales
Lead Generation
We recognize that choosing to partner with a call center for customer care and product support is a significant commitment. We also understand how challenging it can be to transition from another call center provider. That's why, as your trusted partner, we're dedicated to guiding you through this process every step of the way.
When you collaborate with ABC Marketing Services, you gain access to a team of experts who are ready to support your customers as if they were their own. Unlike other call center companies, we offer services that are fully customized to meet the unique needs of your business. Our centers are close to the U.S., in user-friendly destinations in Mexico, Belize, El Salvador, and Brazil, where our pricing is 50% lower than standard rates, and we can handle projects in Spanish, English, Portuguese, and other languages.

What Industries Does ABC Marketing Services Target?
If you own a business, you're probably wondering whether we serve the industry in which you work. We're proud to serve many businesses in a number of different industries, including:
Agriculture & Agribusiness
Automotive & Transportation
Business Services & Consulting
Construction & Engineering
E-Commerce & Retail
Education & E-Learning
Energy & Utilities
Financial Services & Banking
Government & Public Sector
Healthcare & Medical Services
Hospitality & Travel
Human Resources & Staffing
Information Technology (IT) & Software Development
Insurance
Legal & Law Firms
Logistics & Supply Chain
Manufacturing & Industrial
Marketing & Advertising
Media & Entertainment
Nonprofit & Charitable Organizations
Real Estate & Property Management
Security & Surveillance
Telecommunications
Waste Management & Environmental Services
Plastic surgery clinics
The bottom line? Our key motivator is your success. Let's talk today about your business objectives. Once we understand your business and your goals, we'll help you achieve the results you want with the help of reliable call center pros. Now that you know more about ABC Marketing Services, let's take a deeper dive into the most popular call center services we provide.
Call Center Company for Appointment Setting
Could you imagine booking an appointment at Palm Vista Senior Living in Palmdale, only for their team to make a mistake and lose the reservation you made? Chances are you'd be mad. The same goes for your company when one of your customers books an appointment, and it's lost or delayed.
We recognize how time-consuming appointment setting can be for your business. That's where ABC Marketing Services comes in. We're one of the top call center companies providing appointment-setting services in the U.S. We specialize in offering customized solutions for businesses aiming to simplify their scheduling and improve customer engagement. Our goal is to help companies like yours stay organized and concentrate on what truly counts—achieving growth and success.

Why Hire a Call Center Company in Palmdale, CA for Appointment Setting?
Partnering with a knowledgeable call center for appointment setting can help you save time, cut costs, and minimize stress. Plus, your business can avoid expenses such as equipment, overhead, setup time, and training, all while enhancing your profits and sales.
Some additional benefits of working with ABC Marketing Services for appointment setting include:
24/7 Service
Focus More Time on Your Business
Correct Difficult Staffing Problems
Communicate with Customers Effectively
Grow Your Company
More
What Industries Benefit from ABC Appointment Setting Services?
Leaders in industries like Automotive & Transportation and Agriculture & Agribusiness find appointment setting services from ABC Marketing Services to be highly effective. Our appointment setting services help improve customer service, generate sales, and provide tech support for businesses such as:
Farm Supply Distributors
Equipment Manufacturers
Organic Farms
Car Dealerships
Trucking & Logistics Companies
More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Automotive & Transportation and Agriculture & Agribusiness.
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Business Services & Consulting and Construction & Engineering.
Call Center Company for Help Desk
Outsourcing your help desk allows your customer service department to operate 24 hours a day. Our call center company in Palmdale, CA can offer tier-1 technical support or serve as backup for your in-house help desk team. Simplify your support process and focus on growing your business, instead of dealing with help desk nightmares.

What Makes ABC Marketing Services the Best Choice for Outsourced Help Desk Services?
If you're worried about the high costs and hassles of Help Desk, look no further than our call center company for help. Help desk services from ABC Marketing Services include:
Some of the most competitive rates and flexible pricing options available, catering to a wide variety of needs, from fully dedicated agents to shared options priced by subscriber, call, or device.
A strong, purpose-driven service attitude. Like we stay ready for action with extensive help desk experience, available from 12/5 to 24/7 through phone, text, email, and live chat.
Secure and redundant call center infrastructure.
Bilingual Spanish/English and Portuguese/English agents, all fully trained with extremely low attrition.
Whether you're looking to integrate chat or email into your Help Desk services or hand over your operations for a fully managed system, ABC Marketing Services can help.
What Industries Benefit from Help Desk Services from ABC Marketing Services?
Leaders in industries like E-Commerce & Retail and Education & E-Learning find outsourced help desk services from ABC Marketing Services to be highly effective. Our help desk services improve customer service, generate sales, and provide support for businesses and organizations like:
Online Learning Platforms
Private Schools
Online Stores
Fashion Brands
More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Education & E-Learning E-Commerce and Retail.
Call Center Company for Technical Support
ABC Marketing Services is a call center company known for its tech support - so much so that we offer two different tiers to accommodate our customers.

Standard Tech Support
For Basic Tier 1 Tech Support, our agent collects your customer's information and analyzes it to identify and resolve issues using established procedures. Typically, a Tier 1 agent works under the close supervision of a senior technician from your staff. Sometimes, your tech support needs can be integrated with the PTS offerings listed below, generating revenue for your company.

Premium Tech Support (PTS)
Our all-in-one, customizable Premium Technical Support (PTS) solution offers exceptional tech support for all the connected devices and services used by your customers. There's no requirement for you to create your own offering. This comprehensive solution comes with all the necessary call center resources, software, technology, and operational expertise. You just need to promote your PTS program to your customers.
A few of the reasons why customers choose our tech support services include:
Market-Leading Results
We help your company achieve better customer experiences and higher ROI.
Problem Solving
We help you deliver superior tech support experience via immediate live support and 24/7 problem-solving skills.
Available Customer Protection
Bundle additional services like device protection, Internet security, online backup, and other third-party services as part of a single PTS subscription.
What Industries Benefit from Tech Support Services from ABC Marketing Services?
Leaders in industries like Energy & Utilities and Financial Services & Banking find technical support services from ABC Marketing Services to be highly effective. Our technical support services improve customer service, generate sales, and provide support for businesses and organizations like:
Water & Electric Providers
Solar Energy Firms
Investment Companies
Insurance Firms
More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Government & Public Sector and Healthcare & Medical.
Call Center Company for Marketing Research
Marketing research, encompassing social and opinion studies, involves the organized collection of data regarding individuals or organizations through statistical techniques and applied social science methods. This approach provides valuable insights to inform market decisions. As an integral part of any business strategy, having the right research is fundamental for sustaining your company's competitive edge - and ABC Marketing Services can help.
What Sets ABC Marketing Services Apart from Other Research Group Providers?

If business growth is on the menu this year, you've got to make informed decisions, and marketing research is one of the best ways to achieve that goal. Contact ABC Marketing Services to learn more about our marketing research services.
What Industries Benefit from Marketing Research Services from ABC Marketing Services?
Leaders in industries like Hospitality & Travel and IT & Software Development find marketing research services from ABC Marketing Services to be highly effective. Our marketing research services improve customer service, generate sales, and provide support for businesses and organizations like:
Hotels
Travel Agencies
Tech Startups
IT Consulting Firms
More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Hospitality & Travel and IT & Software Development.
Call Center Company for Surveys
Conducting outbound market research and distributing customer surveys are excellent ways to gain insights into your consumers, allowing you to enhance your products or services. Relying on trial and error can be costly. Let our call center agents assist you in making informed decisions and assessing adoption rates before launching anything new.
At ABC Marketing Services, we have the capacity to create both small and large-scale surveys. Our clients frequently report the benefits of using surveys. Some of those benefits include:
Surveys hold significant power. By tapping into the insights our call center gathers from consumers, we can assist you in developing new products and services or fine-tuning your existing offerings. Ready to discover how ABC Marketing Services can support your company? Give us a shout. We'll take the time to understand your needs and provide a tailored proposal just for you.
What Industries Benefit from Surveys from ABC Marketing Services?
Leaders in industries like Insurance and Logistics & Supply Chain find surveys from ABC Marketing Services to be highly effective. Our surveys help improve customer service, generate sales, and provide support for businesses and organizations like:
Health Insurance Providers
Auto Insurance Companies
Warehousing Companies
3PL Providers
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Hospitality & Travel and IT & Software Development.
Stay Competitive and Keep Customers Happy with Help from ABC Marketing Services
As a leading call center company in Palmdale, CA, we know that innovative, custom service is what you need to succeed. That's why, since 1996, ABC Marketing Services has led the way in providing cost-conscious yet effective call center solutions for businesses like yours. From telemarketing and help desk services to lead generation and premium tech support, we can help. We've got the tools and resources to keep your company competitive and your customers happy. Contact us today to learn more about our unique call center services
Latest News in Palmdale, CA
Palmdale, CA – One Trapped in Two-Vehicle Crash at Sierra Hwy and Rancho Vista Blvd
Police Accident Reports (888) 657-1460https://localaccidentreports.com/palmdale-ca-one-trapped-in-two-vehicle-crash-at-sierra-hwy-and-rancho-vista-blvd/
Palmdale, CA (April 21, 2025) – Emergency crews responded to a serious two-vehicle collision on Sunday at the intersection of Sierra Highway and Rancho Vista Blvd in Palmdale, where at least one individual was confirmed trapped inside a vehicle, according to local reports.The crash, which occurred in the late afternoon, prompted a Code 3 response from the Los Angeles County Fire Department and Palmdale Sheriff’s Station after initial reports indicated possible entrapment. Upon arrival, Engine 24 confirmed that one p...
Palmdale, CA (April 21, 2025) – Emergency crews responded to a serious two-vehicle collision on Sunday at the intersection of Sierra Highway and Rancho Vista Blvd in Palmdale, where at least one individual was confirmed trapped inside a vehicle, according to local reports.
The crash, which occurred in the late afternoon, prompted a Code 3 response from the Los Angeles County Fire Department and Palmdale Sheriff’s Station after initial reports indicated possible entrapment. Upon arrival, Engine 24 confirmed that one person was indeed trapped in a severely damaged vehicle. Firefighters immediately began extrication efforts using specialized rescue equipment.
Medics provided care to the trapped victim as crews worked to safely remove them from the wreckage. Other parties involved were evaluated for injuries at the scene. The extent of all injuries has not yet been officially released, but at least one individual was expected to be transported to a nearby trauma center for treatment.
The intersection of Sierra Hwy and Rancho Vista Blvd was temporarily closed while authorities worked the scene and launched a preliminary investigation. The cause of the crash remains under review, with officials assessing whether speed, distraction, or failure to yield may have played a role.
Our thoughts are with the injured parties, and we wish them a swift recovery.
Two-Vehicle Collisions in California
Sunday’s serious crash in Palmdale illustrates the ongoing risks associated with two-vehicle collisions—especially at busy intersections like Sierra Hwy and Rancho Vista Blvd, where traffic volume and complex turning movements increase the likelihood of accidents.
Injuries from multi-vehicle crashes can vary widely, from minor bruising to severe trauma requiring extensive medical intervention. When a person is trapped inside a vehicle, as in this case, the risk of long-term injury or fatality rises significantly. Quick response from fire and rescue teams often makes the critical difference in outcomes.
Intersections with heavy traffic flow, limited sightlines, and high-speed limits are particularly dangerous zones. In areas like Palmdale, rapid suburban growth has led to increased pressure on roadway infrastructure, making safety improvements and driver caution more important than ever.
Victims of vehicle collisions often face more than physical recovery—they also encounter emotional stress, financial burdens, and complex insurance and legal processes. Access to timely resources and community support is essential during the aftermath.
At Local Accident Reports, our goal is to keep communities informed and connected to the support they need. We provide real-time accident updates and connect injured parties with services that can help them navigate recovery. If you or a loved one has been involved in a serious accident like the one in Palmdale, we encourage you to reach out for information and assistance.
High Desert may have new pair of resident bald eagles, many hope a soon-to-be mating pair
McKenna Mobleyhttps://www.vvdailypress.com/story/news/local/2025/04/02/southern-california-high-desert-may-have-new-pair-of-resident-bald-eagles-palmdale/82759186007/
Wildflower blooms aren't the only thing the spring season seems to have brought to Southern California − a pair of bald eagles has also been swept in with the warm winds in Palmdale.Resident wildlife enthusiasts have spotted the pair since the beginning of March, according to Lancaster resident David Emenheiser.&...
Wildflower blooms aren't the only thing the spring season seems to have brought to Southern California − a pair of bald eagles has also been swept in with the warm winds in Palmdale.
Resident wildlife enthusiasts have spotted the pair since the beginning of March, according to Lancaster resident David Emenheiser.
"I don't know if they are just passing through or [if they've found a] new habitat, but they have been around for the last couple of weeks," Emenheiser said in a comment on his post on Facebook.
The Lancaster resident photographed the couple up close on his Canon R5, which digitized spectacularly clear photos of the pair perched on barren branches in the southeast corner of Fin and Feather streets.
Emenheiser has always wanted to photograph birds of prey − specifically eagles − but didn't think there were enough around Southern California. When he finally made the decision to try and find the American icon, he was able to find them in three different locations within a couple of weeks, he told the Daily Press.
"I've been in the Antelope Valley for 43 years and I've never heard of [eagles] being here before," Emenheiser said.
Emenheiser's post generated conversation about the resident bald eagle population around the High Desert, like the Spring Lake Valley aviator who is often seen around the eastern edge of Victor Valley; and the Mojave Narrows eagle who allegedly likes the bird-friendly habitat of the Victorville fishing area and who, some residents believe, may be the same eagle from Spring Lake Valley.
High Desert resident Jacqui Fleming said she hopes the Spring Lake Valley eagle finds a mate soon for the type of happy-ever-after that the Big Bear eagle couple, Jackie and Shadow, is currently experiencing.
Emenheiser reports that the last sighting of the Palmdale pair was about March 29 and thinks that they are still in the area, as they have been for weeks now.
He also saw a tagged eagle 15 minutes from Palmdale at Elizabeth Lake on March 3 which, he told the Daily Press, is supposedly from the Channel Islands and hasn't been seen in the area in eight years.
Big Bear eagle parents Jackie and Shadow
The High Desert eagle spottings come during the flurry of viral popularity of the Big Bear bald eagle couple Jackie and Shadow and their recently hatched eaglets.
The Big Bear couple welcomed their first surviving eaglets in three years in March. The whole of California watched via a Friends of Big Bear Valley YouTube livestream video of the pre- and post-hatching process, including the devastating loss of one baby chick due to winter storm weather.
The two surviving baby birds are growing rapidly, spreading their wings in preparation to fly soon (called "wingersizing"), and are healthily eating to their heart's content.
McKenna is a reporter for the Daily Press. She can be reached at mmobley@gannett.com.
Palmdale eyes development of land near AV Freeway
JULIE DRAKE Valley Presshttps://www.avpress.com/news/palmdale-eyes-development-of-land-near-av-freeway/article_113aa2b3-e8c3-4262-9a5f-c66af21a2ea1.html
LANCASTER — The City of Palmdale is looking toward the future with a proposed 56-acre land development and acquisition project at the intersection of Palmdale Boulevard and the Antelope Valley Freeway.Residents and visitors can look forward to a bustling lifestyle center where they can shop, dine and work, the city says.Mayor Richard Loa and Councilman Austin Bishop talked about the city’s plans at the Antelope Valley Economic Development and Growth Enterprise 2025 Spring Business Summit, held March 20 at the AV Fai...
LANCASTER — The City of Palmdale is looking toward the future with a proposed 56-acre land development and acquisition project at the intersection of Palmdale Boulevard and the Antelope Valley Freeway.
Residents and visitors can look forward to a bustling lifestyle center where they can shop, dine and work, the city says.
Mayor Richard Loa and Councilman Austin Bishop talked about the city’s plans at the Antelope Valley Economic Development and Growth Enterprise 2025 Spring Business Summit, held March 20 at the AV Fair & Event Center.
“These 56 acres, ladies and gentlemen, is at Palmdale Boulevard, Division Street and Highway 14,” Loa said. “It is the entrance to the city of Palmdale, gateway to Antelope Valley.”
Loa followed Lancaster Mayor R. Rex Parris’ presentation and said it was a hard act to follow.
“I have been saying for the last several years that the two cities working together makes (the) Antelope Valley,” he said.
Palmdale is investing in its future like never before. He introduced a video that shows some of the projects the city has in store for residents, Loa said.
For example, infrastructure in the city will get a major boost. Palmdale will reimagine its civic center as the epicenter of government, culture and community engagement.
Residents can also look forward to improvements at the Larry Chimbole Cultural Center, which has been closed since December 2022 due to a fire. The city is reimagining the entire 22,000-square-foot space into a state-of-the-art hub for events, gatherings and civic pride.
The city will also expand Tejon Park into a local top-tier equestrian center. The city was awarded a $2 million grant from the Los Angeles County Regional Park and Open Space District to support the property acquisition. The city is also collaborating with key stakeholders to improve the safety, beauty, and function of Littlerock Dam, with plans to reopen the surrounding recreation area.
The Antelope Valley Commerce Center Specific Plan, approved by the council in January, includes an 8.2 million square foot industrial project and 60,000 square feet of commercial space slated for development east of Sierra Highway south of Columbia Way (Avenue M) adjacent to Air Force Plant 42. Phase one consists of six buildings and 2.4 million square feet of industrial space.
Palmdale is also home to groundbreaking aerospace projects, including NASA and Grumman’s Model 437 aircraft.
The city is also leading the way in the transportation revolution, Loa said, including Brightline West, a high-speed rail that will connect Victorville to Las Vegas with an eventual stop in Palmdale, and the proposed High Desert Corridor, a proposed multimodal corridor that would improve east-west mobility linking state routes 14 and 18.
“The city is building the transportation infrastructure of tomorrow” he said. “These game-changing projects will benefit generations to come.”
The city is also making big strides on projects such as a $14 million arterial road rehabilitation project and the Rancho Vista Boulevard Grade Separation Project at Rancho Vista Boulevard (Avenue P) and Sierra Highway, The city received a $23 million federal grant for the project and is waiting for it to be cleared by the new administration.
“That grade separation is something we have been working on since at least the year 2000, and here we are in 2025,” Loa said.
Loa also highlighted public safety in the city, including programs such as Business Watch and leveraging community service officers and code enforcement to free Los Angeles County sheriff’s deputies to respond to emergency calls.
“Palmdale remains committed to ensure a safer future for us all,” he sad.
Bishop said the Antelope Valley and Palmdale are growing as a whole despite uncertainty over budget cuts and tariffs coming from Washington.
“We still see interest in private development and businesses coming here,” Bishop said.
For example, he noted the Trader Joe’s food distribution, packing and processing plant under construction at Columbia Way and 10th Street West will offer 1,000 jobs once completed.
“There’s many, many more businesses on the way that are interested in coming here,” he said.
Bishop introduced a second video that highlighted some of the projects coming to Palmdale, including 10,000 new housing units in the pipeline and the growth of the city’s hospitality sector with new hotels such as Woodspring Suites and TownPlace Suites for the growing influx of aerospace and business professionals.
“I’d say one of our biggest hurdles right now as a community is the 70,000-plus people on the freeway that have to commute back and forth,” he said. “Our goal at the end of the day is to attract the businesses here so people don’t have to make that drive.”
He added the city is focused on having the amenities and nice parks to improve the quality of life in the city.
Another video highlighted improvements coming to William J. McAdam Park, which will undergo a complete renovation including a new baseball field for the local Pony League team, new restroom, playground, and concession stand. Courson Park will also see major improvements that will transform it into a world-class recreation facility including new landscaping, a redesigned playground, upgraded amenities and enhanced recreation areas.
The city is also gearing up for phase two of renovations for Sam Yellen Park including for a community building, plaza for special events, expanded playground space, walking path with fitness stations and the first-ever futsal courts. Arnie Quinones Park is also set for renovation soon. This year will also see the completion of a new Best of the West concession stand at Marie Kerr Park. Oasis Park and DryTown will see the addition of a wave pool and drop slide. DryTown will also expand its season by two weeks in September.
“As you see, we’re growing our city; we’re working with our community of partners and we’re really focused on increasing the quality of life for our residents,” Bishop said.
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