Call Center Company in Overland Park, KS

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OVERLAND PARK, Ks. — A $1.12 billion development could be getting the green light in Overland Park, Kansas.

Engineering consulting company Black & Veatch is asking the city of Overland Park to approve plans to rebuild its headquarters on Lamar Avenue and the neighborhood around there. If it's approved, it would be one of the largest developments in the community.

Black & Veatch is one of Overland Park's biggest employers. It's proposal plans include a new headquarters building of 612,000 square feet to house 2,200 employees and rezoning the surrounding land for mixed use housing, retail and a community park.

"That's what we think the next generation of workers is really looking for," Overland Park Councilman Drew Mitrisin said. "We need to build around some of the other land uses, like housing and retail, to support those offices."

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The area would be known as a new central plaza district in Overland Park. Neighbors, who did not want to be on camera, told KSHB 41 News they're looking forward to $1.12 billion being poured into their community.

Councilman Mitrisin explained the company's proposal fits into Overland Park's comprehensive plan to revitalize the central area off College Boulevard.

"In Overland Park, our industry has always been office space and we have a lot of offices from the 1980's that need to be modernized," Councilman Mitrisin said. "This has the potential to really accelerate some of our goals in this part of town."

Black & Veatch hopes to receive several incentives from the city. The company submitted applications for sales tax exemptions on construction and furnishing costs, tax increment financing (TIF) on the property value and creating a Community Improvement District (CID) for a 2% add-on sales tax.

It's projected to add up to at least $352,234,240 over the next 30 years.

Councilman Mitrisin explained all those tax benefits are performance-based and only get reimbursed if Black and Veatch delivers on their promises.

"Are all the taxing jurisdictions, schools, libraries, the county, state and city, are we all getting our fair share?" Councilman Mitrisin said. "[The tax set up] protects tax payers, it's not all the money up front."

Black and Veatch did not make anyone available on Monday and did not answer our questions regarding the proposal plans, impact on the community or timeline of the proposal.

"Black & Veatch continually explores ways to enhance and optimize our workplaces to create vibrant, collaborative environments that attract and retain top talent while meeting our growing demands and our clients’ evolving needs," a spokesperson wrote in a statement. "That includes consideration of a new, modern global headquarters currently being proposed on our existing, longstanding Overland Park location. We are working with the city of Overland Park for approval requirements, which is part of the process as we strategize how to best enhance our workplace. While no formal decisions have been made, we've been a strong, grateful member of the Kansas City-area business community since our founding more than a century ago, and we certainly don’t expect that to change.”

The proposal will go before Overland Park's finance committee meeting on Wednesday. If it is approved, a public hearing will be scheduled.

KSHB 41 reporter Isabella Ledonne covers issues surrounding government accountability and solutions. Share your story with Isabella.

Copyright 2025 Scripps Media, Inc. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.

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The Fortune 500 company Fiserv wants to lease out two existing buildings at the former Sprint campus, with plans to employ 2,000 employees. It's requested what amounts to a roughly 40%, 10-year property tax rebate.

Wisconsin-based financial technology company Fiserv, Inc. is the mystery firm eyeballing Overland Park’s Aspiria campus as the home for a new regional hub.

The Fortune 500 company wants to lease out two existing buildings spanning roughly 425,000 square feet on the mixed-use campus for 2,000 white collar, in-person employees for at least 15 years. Some of those employees are expected to transfer from established Fiserv workplaces, though the majority of them would be new hires.

The firm, headquartered in Milwaukee, operates payment and financial services technology, including the point of sale platform Clover. They operate what Fiserv calls “strategic hubs” around the U.S.

“The scope and scale of this investment — both in terms of job creation and private capital — will deliver generational impact,” said Libbey Tucker, who leads economic development efforts for the Overland Park Chamber of Commerce, in an emailed statement.

Fiserv’s local operations at 6500 and 6550 Sprint Parkway on the Aspiria campus could begin as soon as this year.

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'A significant step forward'

Word that a mystery financial technology firm was looking to lease space at Aspiria first started circulating last week, though the name of the firm in question was kept secret at first. In city documents, it was dubbed “Project Turtle.”

On Monday, in a joint statement with Kansas Gov. Laura Kelly, Fiserv formally announced its plans to open a new regional office hub in Overland Park.

“We are thrilled to expand our U.S. footprint, bringing our people together to drive innovation on behalf of our clients,” Chairman and CEO Frank Bisignano said in a news release. “Working with local and state leaders, we are committed to driving growth and prosperity for both Fiserv and Kansas while contributing to the vibrancy of the Overland Park community.”

Fiserv’s move also marks a key point for Aspiria as the ever-changing vision for the mixed-use site at the former Sprint World Headquarters has played out in fits and spurts over several years.

Local officials also trumpeted the news.

“This is the largest job project that we’ve landed in my time on the council — that’s 20 years,” Mayor Curt Skoog said Monday evening. “This is a big deal. This is a big win for us, and we are excited to be selected.”

Kelly also called it “a significant step forward as we continue to elevate Kansas to new heights,” in a news release.

Overland Park firmed up incentive package this week

Also on Monday, the Overland Park City Council took a formal step toward setting up the incentive package on which the deal hinges.

Fiserv has requested what amounts to a roughly 40%, 10-year property tax rebate. By a 10-1 vote, the city council approved directing city staff to negotiate the rebate deal with Fiserv.

Councilmember Jeff Cox was the lone dissenting vote, calling the structure of the proposed deal “unusual.”

Councilmember Sam Passer, who voiced support for the incentive package, abstained because Fiserv is a competitor to Lenexa-based Touchnet, the company where he works as a vice president.

“It seems like anybody with lick of common sense knows this is a great idea,” Passer said, adding that he was “voting yes in spirit.”

For the rebate, the company would pay their full property tax bill annually and then request money back through an application process of sorts.

That would give the city the power to deny a rebate to the firm or claw back money if they aren’t delivering on the promises and terms laid out in a final incentive agreement.

Property taxes paid to the Blue Valley School District and Johnson County Community College would be exempted from the rebate.

In the past, Overland Park has used a variety of incentives to encourage new development or to entice new business to the city, but the rebate incentive being discussed for Fiserv would be the first time the city has offered such a deal to a company.

City staff previously said the rebate could offset an estimated $1.3 million in city property taxes for the company over the next 10 years, assuming an annual 5% valuation increase on the office space.

One of the key cornerstones of the incentive package the city has offered to Fiserv Inc. is that the firm is expected to execute a minimum of $125 million in capital investment into its office space at Aspiria and employ 2,000 individuals at the Overland Park site by spring 2030. The average annual salary of those employees is anticipated to be $125,000.

Last week, Alex Leath, an Alabama-based attorney representing Fiserv, said the firm picked Overland Park’s Aspiria after a lengthy search that looked at other bigger cities for a new regional headquarters location.

Aspiria’s vision is evolving

The 200-acre campus now known as Aspiria near Nall Avenue and 119th Street was at first envisioned solely for office development as part of the former Sprint World Headquarters.

Those plans were never fully realized, and when T-Mobile merged with Sprint in 2020, the company took over the western portion of the campus.

That same year, Wichita-based Occidental rezoned the entire campus to accommodate mixed-use development, paving the way for a variety of uses with an eye toward entertainment, dining and retail as well as more offices.

Reaching Occidental’s full vision for Aspiria is likely to take years if not decades, though there’s been some recent momentum at the campus.

Earlier this year, Overland Park approved a final development plan for more retail near 115th and Nall. Additionally, construction on a new indoor go-kart facility and entertainment complex nearby is underway.

The campus has been rumored to be a site under consideration for a new Royals stadium, though Occidental quickly denied claims made on a local sports talk radio show. At the time, the developer said it continues to be “committed to keeping Aspiria a mixed-use space” with a variety of land uses.

Next steps for Fiserv at Aspiria

Fiserv said it plans to open its Aspiria office in 2025, though the exact timeline is unclear.

The action from the city council this week simply sets up the incentive agreement with Fiserv but it does not finalize anything.

Later, the Overland Park City Council’s Finance, Administration and Economic Development Committee will take up a property tax rebate agreement for consideration before sending it to the full city council for final consideration.

At that time, terms for both the city and Fiserv will be officially hammered out.

This story was originally published by the Johnson County Post.

TOPEKA — A Kansas City suburb rose to the top in a major e-commerce company’s nationwide search for a new hub through hefty incentives.

Fortune 500 company Fiserv plans to open a new location in Overland Park, the Kansas governor’s office announced Monday, touting the addition of 2,000 jobs and a 10-year, $6.5 billion economic impact. The state is offering millions in incentives.

Gov. Laura Kelly’s office called the deal the largest office recruitment in the state’s history.

Frank Bisignano, chairman and CEO of Fiserv, said the planned Overland Park hub is an opportunity to expand the company’s footprint in the United States and foster innovation in the financial services field on behalf of its clients.

“The greater Kansas City metro area offers a dynamic environment with a growing population of tech talent, making it the ideal location for Fiserv’s next strategic fintech hub,” he said.

State incentives totaling nearly $155 million over 10 years reward Fiserv with tax credits for above-average wages, a payroll tax withholding refund for creating jobs, relocation funds for out-of-state employees, a job creation award, personal property tax and sales tax abatements, and workforce recruitment assistance.

For every one-dollar investment in state incentives, $21.22 will be added to Kansas’ gross domestic product, said Patrick Lowry, a spokesman for the Kansas Department of Commerce.

“These are high-value jobs to help keep more graduates of Kansas colleges and universities remain in Kansas,” he said.

Fiserv has committed $175 million for the project, according to Lowry.

The company’s announcement came less than a week after Overland Park’s Finance, Administration and Economic Development Committee unanimously gave preliminary approval to a property tax rebate program for “Project Turtle,” which has been connected to Fiserv.

The Overland Park City Council is set to take up the issue Monday, but the project has already earned Mayor Curt Skoog’s unofficial approval.

“This is the biggest job-creating project that we’ve worked on in my time,” he said at the economic development committee’s Wednesday meeting.

In Skoog’s 20 years of involvement with the city, he said, he has witnessed significant growth successes and attractive additions to the community

“But this one is a really, really amazing win for us,” he said.

If approved, Project Turtle would receive a rebate on city, county and Blue Valley Recreation Commission property taxes. The company would pay full property taxes to the Blue Valley School District and Johnson County Community College levies.

Under the rebate agreement, taxes will be paid, and then the company would submit an application to the city to be reimbursed for about 40% of those taxes, or an estimated $1.3 million over 10 years of the company’s 15-year lease.

But the rebate is contingent on meeting certain conditions.

Those conditions include a $125 million investment in renovations and improvements and maintaining 2,000 full-time employees by 2030. The governor’s office said those employees will earn an average salary of $102,000 annually. The state anticipates Fiserv will contribute up to $4 billion in payroll investment over the next decade.

The company also would be required to participate in community engagement, invest in memberships with the Overland Park Chamber of Commerce and the Overland Park Economic Development Council, and commit to using Overland Park hotels and facilities for conventions and meetings.

The economic development committee liked the idea of reusing existing space and increasing the long-term property value at the 200-acre Aspiria campus, which was considered at one point as a new location for the Kansas City Royals. After Sprint sold the campus in 2019, it was envisioned as a live-work-play environment tailored to businesses and entrepreneurs. It’s one of the largest corporate campuses in the U.S., second only to Microsoft’s campus in Washington state.

Fiserv is expected to lease two buildings on the campus, totaling 427,000 square feet.

The tax incentives are an “important component” of the deal, said Alex Leath, an Alabama attorney with the international law firm Bradley Arant who helped bring Panasonic to De Soto.

The Kansas City area wasn’t initially a contender for Fiserv, Leath said.

“What I saw first and foremost — what I do see — is the quality of the people, the work ethic of the people,” Leath told the economic development committee. “This is a company that expects people to be in the office five days a week, … and Kansans struck me as people who would enjoy that, or embrace that.”

Overland Park beat out Nashville, Phoenix, Dallas, Fort Worth, Atlanta and the South Florida area in the company’s search.

Republican U.S. Sen. Jerry Moran and Democratic U.S. Rep. Sharice Davids lauded the deal.

“Kansas continues to attract top-tier businesses, and I look forward to welcoming Fiserv to Overland Park,” Moran said.

The governor said the new hub is making good on her administration’s promise to “modernize and diversify” the state’s economy.

“Fiserv’s new strategic hub in Overland Park is a significant step forward as we continue to elevate Kansas to new heights,” Kelly said. “Fiserv will create high-value career options, including opportunities for military personnel transitioning to civilian life and graduates of our higher education system.”

Fiserv chose Overland Park, the announcement said, because of its central location in the United States, proximity to clients in the Midwest, affordable cost of living and the opportunity to recruit talent in the tech field.

Tim Cowden, president and CEO of the Kansas City Area Development Council, called the investment “monumental.”

He added: “And so is the Kansas City region’s ability to deliver.”

The Kansas City area has the capacity and competitiveness to rise to the occasion, he said, which he attributed to a “fast-growing tech sector,” a cache of talent and a prosperous, collaborative business community.

Last updated 8:35 p.m., Apr. 21, 2025

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KANSAS CITY, Mo. —

Monday is a First Alert Weather Alert Day for Kansas City as the chance for severe thunderstorms lingers into the afternoon, evening and overnight hours.

Track radar | Download the KMBC app | Sign up for severe weather alerts | See active alerts

The National Weather Service has issued a tornado watch for parts of the Kansas City metro ahead of a strong line of storms expected to impact the area Monday afternoon.

Live updates:

10:25 p.m. - The tornado watch has been allowed to expire.

Storm damage reported in Brookside's Wornall Homestead neighborhood:

8:55 p.m. - A Severe Thunderstorm Warning is in place until 9:30 p.m. Monday for parts of northeastern Kansas and northwestern Missouri, including Buchanan, Clinton, Clay, Platte and surrounding counties.

8:54 p.m. - The National Weather Service has extended Tornado Watch 294 until 11 p.m. Monday for much of the Kansas City metro and surrounding counties in Missouri and Kansas. The watch was previously set to expire at 9 p.m.

Counties still under the watch include Jackson, Clay, Platte, Johnson (both Missouri and Kansas), Cass, Leavenworth, Wyandotte and others.

The watch has been canceled for Atchison and Doniphan counties in Kansas, and Atchison and Holt counties in Missouri.

8:46 p.m. - The tornado warning has been allowed to expire in Buchanan County.

8:39 p.m. - The tornado warning for Platte County has been allowed to expire.

8:38 p.m. - A severe thunderstorm warning has been issued until 9:30 p.m. for Wyandotte, Leavenworth, and Johnson counties in Kansas, and Platte and Clay counties in Missouri.

8:28 p.m. - The National Weather Service issued a Tornado Warning for northeastern Platte County, Missouri, until 9 p.m. Monday. A severe thunderstorm near Weston was moving east at 25 mph and had radar-indicated rotation, with the potential to produce a tornado and quarter-size hail.

Another tornado warning is in place for Buchanan County.

8:05 p.m. - Strong storms capable of producing 60 mph winds and quarter-size hail have resulted in a severe thunderstorm warning for parts of Atchison, Johnson, Leavenworth, and Wyandotte counties in Kansas, and Platte County in Missouri.

The storm line was moving east at 35 mph, impacting areas including Leavenworth, Parkville, and Kansas City International Airport.

8:00 p.m. - A Flash Flood Warning has been extended for parts of Johnson, Leavenworth, and Wyandotte counties in Kansas, as well as Cass, Clay, Jackson, and Platte counties in Missouri.

7:52 p.m. - The NWS issued a Tornado Warning for southeastern Pettis County, Missouri, until 8:15 p.m. Monday. A storm capable of producing a tornado was located near Cole Camp, moving northeast at 30 mph, with radar indicating rotation.

7:30 p.m. - The National Weather Service issued a severe thunderstorm warning for parts of Doniphan and Atchison counties in Kansas and Buchanan County in Missouri until 8 p.m. Monday. The storm, located near Effingham and moving northeast at 35 mph, is capable of producing 60 mph wind gusts and penny-size hail.

7:30 p.m. - The tornado warning has been allowed to expire.

7:21 p.m. - The National Weather Service has upgraded the storm to a radar confirmed tornado. The warning includes southeastern Henry Country.

KMBC's Nick Bender is tracking the storm:

7:15 p.m. - A tornado warning was issued for southeastern Henry County, Missouri, until 7:45 p.m. Monday after radar indicated rotation near Lowry City, with the storm moving northeast at 25 mph.

4:49 p.m. - The National Weather Service has issued an additional Severe Thunderstorm Warning for Cass, Jackson and Johnson Counties in Missouri until 5:15 p.m.

4:40 p.m - Cass and Miami Counties have been removed from the Severe Thunderstorm Warning. Wyandotte, Johnson and Jackson Counties remain under warning.

4:26 p.m. - If your phone just went off with an EAS alert for the Severe Thunderstorm Warning, it's because the National Weather Service upgraded this storm's winds to 80 mph in Jackson and Johnson counties, setting off the threshold for Wireless Emergency Alerts for "destructive" storms moving through the area.

4:16 p.m. - A Severe Thunderstorm WARNING has been issued for Wyandotte, Miami and Johnson Counties in Kansas, and Cass and Jackson Counties in Missouri until 4:45 p.m. 70 mile per hour wind gusts and quarter-sized hail have been noted with this storm.

4:15 p.m. - The National Weather Service has issued a FLASH FLOOD WARNING for Johnson, Leavenworth and Wyandotte Counties in Kansas, and Cass, Clay, Jackson and Platte Counties in Missouri until 8:15 p.m.

4:10 p.m. - A new Severe Thunderstorm WARNING has been issued for Daviess, Grundy, Clinton, Clay, Ray, Carroll, Caldwell, Jackson and Livingston Counties in Missouri until 5 p.m.

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3:49 p.m. - A Severe Thunderstorm WARNING has been issued for Johnson and Wyandotte Counties in Kansas and Platte, Clay and Jackson Counties in Missouri until 4:30 p.m. The NWS notes risks with this warning include hail up to 1.5 inches and strong winds.

3:48 p.m. - The National Weather Service and Johnson County EMA reports a trained spotter has observed 1-inch hail in Overland Park near the JCCC campus.

3:47 p.m. - The National Weather Service has issued a Severe Thunderstorm WATCH for a number of counties downstream from the existing tornado watch. These counties include Chariton, Grundy, Harrison, Linn, Macon, Mercer, Putnam, Sullivan, Adair, and Schuyler Counties in Missouri until 10 p.m.

3:29 p.m. - The National Weather Service has issued a SEVERE THUNDERSTORM WARNING for Daviess, Clinton, Clay, Ray, Caldwell, and DeKalb Counties in Missouri until 4:15 p.m.

Under a tornado watch:

Counties Included in Kansas:

Counties Included in Missouri:

Cities Included in the Watch Area:Adrian, Albany, Atchison, Belton, Braymer, Breckenridge, Butler, Cameron, Carrollton, Chillicothe, Clarksdale, Clinton, Concordia, Country Club Villa, Craig, Elwood, Excelsior Springs, Fairfax, Forest City, Fort Leavenworth, Gallatin, Gladstone, Grant City, Hamilton, Harrisonville, Higginsville, Highland, Independence, Jamesport, Kansas City, Kansas City Kansas, Kearney, King City, La Cygne, Lansing, Lathrop, Lawson, Leavenworth, Lenexa, Lexington, Liberty, Louisburg, Maitland, Marshall, Maryville, Maysville, Mound City, Odessa, Olathe, Oregon, Osawatomie, Osborn, Overland Park, Paola, Parkville, Platte City, Plattsburg, Pleasant Hill, Pleasanton, Polo, Raymore, Rich Hill, Richmond, Riverside, Rock Port, Savannah, Sedalia, Shawnee, St. Joseph, St. Joseph Airport, Stanberry, Stanley, Stewartsville, Tarkio, Troy, Union Star, Warrensburg, Wathena, Weatherby Lake, Weston, and Windsor.

Kansas City will likely see two rounds of severe weather Monday. The first and stronger of the two rounds looks to impact the area between 3 p.m. and 7 p.m. with the second round coming after 7 p.m. and before 11 p.m.

We want to stress that all types of severe weather are possible with these events, including large hail, damaging winds and tornadoes.

There are a number of limiting factors in place for these storms, but regardless, we want you to prepare for the worst-case scenario for safety. Review your communication and safety plans. Act fast if a warning is issued. And make sure you have multiple ways to receive alerts, like the KMBC 9 News app, and a National Oceanic and Atmospheric Administration Weather Radio.

Stay with the First Alert Weather Team for updates as these storms continue to develop.

Explore the top arts and culture offerings in Overland Park, KS, from museums and theaters to live performances for all ages.

Overland Park is a lively Midwest destination. Only 20 minutes from Kansas City and home to more than 200,000 people, this community offers a nice blend of big-city energy and smalltown ease. In addition to the usual urban essentials for shopping, dining and entertainment, people have their pick of more than 80 parks and green areas for all kinds of recreational activities. And with an active arts and culture scene that could rival that of a much larger city, there are more than enough options to appease residents’ creative sides, including public art displayed throughout the community. Here are five artsy spots you need to experience in Overland Park.

Museum at Prairiefire

The Museum at Prairiefire is home to 40,000 square feet of science, space, dinosaurs and wholesome, hands-on fun. As an added bonus, its Blue Star Museum status means it provides free admission to military families. Everything from reading nooks to interactive exhibits were considered in the museum’s layout, so learning will feel relaxing and fun.

Terri Thompson, executive director of the museum, says many might be surprised to hear that the museum is also home to Kansas City’s first museum-based preschool called STEAM Academy Preschool. If time is of the essence for your visit, Thompson recommends not missing the museum’s virtual reality theater, discovery room and wetlands.

Johnson County Arts & Heritage Center

If history is your cup of tea, make a point to visit the Johnson County Arts & Heritage Center. The Johnson County Museum tells stories of the region and state through comprehensive exhibits and displays. The center offers a creative side, too, with classes and programs for all ages. These include dance, ceramics, music lessons and macramé. One of its most unique aspects is its full calendar of live performances, which are held on both indoor and outdoor stages at The Black Box Theater and The Theatre in the Park.

Additionally, the Johnson County Park & Recreation District’s Culture Division’s Fine Arts Department boasts a space within the Johnson County Arts & Heritage Center dedicated to maker and STEAM programming. The programming includes electronics, hand tools, laser cutting, STEM/STEAM education and more for all ages.

Nerman Museum of Contemporary Art

As the state’s only contemporary art museum, the Nerman Museum of Contemporary Art features 11 exhibition spaces, with the Kansas Focus Gallery highlighting works from local and regional artists. Located at Johnson County Community College, it has more than 400 works spread across campus. Admission is free, visitors have access to a multilingual app, and it’s the “perfect size,” as Community Relations Manager Mary Anne Matos puts it.

“You can visit the museum and see just about everything in one to two hours, which can make for a nice trip, especially if you have children,” Matos says.

Midwest Trust Center

Also part of Johnson County Community College, the Midwest Trust Center Series runs 30 shows a season, ranging from youth symphony performances to musicals. Performers from across the globe come to delight audiences, but New Dance Partners and the Winterlude Jazz Festival are two annual events in which Kansasbased creatives shine.

Janell Rinne, the performing arts marketing coordinator, says the center works hard to be a place that everyone can enjoy. For instance, start time, duration and price are big considerations when they choose family programming.

“We really try to think about the other factors that go into bringing your family to a show,” Rinne says. “We try to make it affordable and accessible and just lower some of those barriers to getting young families out to the theater and experiencing an evening together.”

MakerSpace

The Johnson County Public Library Black & Veatch MakerSpace has the resources people need to take their ideas from concept to creation. Examples include 3D printers, lasers, sewing machines, vinyl cutters, heat presses and more. Plus, people of all ages can access the MakerSpace for free.