Let's Talk 1-866-552-3118Call Center Company in Orlando, FL
You don't have to be an all-A student from Palm Beach Atlantic University Orlando Campus near Orlando to know that exceptional customer service and effective communication are more important than ever in today's environment. With a multitude of platforms available for customer engagement, companies and industries of all kinds are feeling compelled to elevate their client support.
In fact, savvy business leaders are exploring ways to cut costs by outsourcing their inbound and outbound voice services, along with the email and chat support that are crucial to daily operations. If your company is ready to enhance customer experience, retain and grow its client base, increase brand visibility, and outpace competitors, consider collaborating with ABC Marketing Services Services to take the next step.
Years of Experience
- Call Center Company in Orlando, FL
- The ABC Marketing Services Difference
- Call Center Company for Appointment Setting
- What Services Does ABC Marketing Services Provide for These Industries?
- Call Center Company for Help Desk
- What Services Does ABC Marketing Services Provide for These Industries?
- Call Center Company for Technical Support
- What Services Does ABC Marketing Services Provide for These Industries?
- Call Center Company for Marketing Research
- What Industries Benefit from Marketing Research Services from ABC Marketing Services?
- Call Center Company for Surveys
- Stay Competitive and Keep Customers Happy with Help from ABC Marketing Services
The ABC Marketing Services Difference
For over 20 years, our call center company in Orlando, FL has been providing innovative solutions to help you engage with your markets across the U.S., Canada, and beyond. We've successfully launched hundreds of campaigns for a number of needs, including:
Help Desk
Customer Care
Technical Support
Surveys
Appointment Setting
Outbound Sales
Lead Generation
We recognize that choosing to partner with a call center for customer care and product support is a significant commitment. We also understand how challenging it can be to transition from another call center provider. That's why, as your trusted partner, we're dedicated to guiding you through this process every step of the way.
When you collaborate with ABC Marketing Services, you gain access to a team of experts who are ready to support your customers as if they were their own. Unlike other call center companies, we offer services that are fully customized to meet the unique needs of your business. Our centers are close to the U.S., in user-friendly destinations in Mexico, Belize, El Salvador, and Brazil, where our pricing is 50% lower than standard rates, and we can handle projects in Spanish, English, Portuguese, and other languages.
What Industries Does ABC Marketing Services Target?
If you own a business, you're probably wondering whether we serve the industry in which you work. We're proud to serve many businesses in a number of different industries, including:
Agriculture & Agribusiness- Automotive & Transportation
- Business Services & Consulting
- Construction & Engineering
- E-Commerce & Retail
- Education & E-Learning
- Energy & Utilities
- Financial Services & Banking
- Government & Public Sector
- Healthcare & Medical Services
- Hospitality & Travel
- Human Resources & Staffing
- Information Technology (IT) & Software Development
- Insurance
- Legal & Law Firms
- Logistics & Supply Chain
- Manufacturing & Industrial
- Marketing & Advertising
- Media & Entertainment
- Nonprofit & Charitable Organizations
- Real Estate & Property Management
- Security & Surveillance
- Telecommunications
- Waste Management & Environmental Services
- Plastic surgery clinics
The bottom line? Our key motivator is your success. Let's talk today about your business objectives. Once we understand your business and your goals, we'll help you achieve the results you want with the help of reliable call center pros. Now that you know more about ABC Marketing Services, let's take a deeper dive into the most popular call center services we provide.
Call Center Company for Appointment Setting
Could you imagine booking an appointment at Excellence Senior Living in Orlando, only for their team to make a mistake and lose the reservation you made? Chances are you'd be mad. The same goes for your company when one of your customers books an appointment, and it's lost or delayed.
We recognize how time-consuming appointment setting can be for your business. That's where ABC Marketing Services comes in. We're one of the top call center companies providing appointment-setting services in the U.S. We specialize in offering customized solutions for businesses aiming to simplify their scheduling and improve customer engagement. Our goal is to help companies like yours stay organized and concentrate on what truly counts—achieving growth and success.
Why Hire a Call Center Company in Orlando, FL for Appointment Setting?
Partnering with a knowledgeable call center for appointment setting can help you save time, cut costs, and minimize stress. Plus, your business can avoid expenses such as equipment, overhead, setup time, and training, all while enhancing your profits and sales.
Some additional benefits of working with ABC Marketing Services for appointment setting include:
- 24/7 Service
Focus More Time on Your Business
Correct Difficult Staffing Problems
Communicate with Customers Effectively
Grow Your Company
More
What Industries Benefit from ABC Appointment Setting Services?
Leaders in industries like Automotive & Transportation and Agriculture & Agribusiness find appointment setting services from ABC Marketing Services to be highly effective. Our appointment setting services help improve customer service, generate sales, and provide tech support for businesses such as:
Farm Supply Distributors- Equipment Manufacturers
- Organic Farms
- Car Dealerships
- Trucking & Logistics Companies
- More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Automotive & Transportation and Agriculture & Agribusiness.
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Business Services & Consulting and Construction & Engineering.
Call Center Company for Help Desk
Outsourcing your help desk allows your customer service department to operate 24 hours a day. Our call center company in Orlando, FL can offer tier-1 technical support or serve as backup for your in-house help desk team. Simplify your support process and focus on growing your business, instead of dealing with help desk nightmares.
What Makes ABC Marketing Services the Best Choice for Outsourced Help Desk Services?
If you're worried about the high costs and hassles of Help Desk, look no further than our call center company for help. Help desk services from ABC Marketing Services include:
Some of the most competitive rates and flexible pricing options available, catering to a wide variety of needs, from fully dedicated agents to shared options priced by subscriber, call, or device.
A strong, purpose-driven service attitude. Like we stay ready for action with extensive help desk experience, available from 12/5 to 24/7 through phone, text, email, and live chat.
Secure and redundant call center infrastructure.
Bilingual Spanish/English and Portuguese/English agents, all fully trained with extremely low attrition.
Whether you're looking to integrate chat or email into your Help Desk services or hand over your operations for a fully managed system, ABC Marketing Services can help.
What Industries Benefit from Help Desk Services from ABC Marketing Services?
Leaders in industries like E-Commerce & Retail and Education & E-Learning find outsourced help desk services from ABC Marketing Services to be highly effective. Our help desk services improve customer service, generate sales, and provide support for businesses and organizations like:
- Online Learning Platforms
- Private Schools
- Online Stores
- Fashion Brands
- More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Education & E-Learning E-Commerce and Retail.
Call Center Company for Technical Support
ABC Marketing Services is a call center company known for its tech support - so much so that we offer two different tiers to accommodate our customers.
Standard Tech Support
For Basic Tier 1 Tech Support, our agent collects your customer's information and analyzes it to identify and resolve issues using established procedures. Typically, a Tier 1 agent works under the close supervision of a senior technician from your staff. Sometimes, your tech support needs can be integrated with the PTS offerings listed below, generating revenue for your company.
Premium Tech Support (PTS)
Our all-in-one, customizable Premium Technical Support (PTS) solution offers exceptional tech support for all the connected devices and services used by your customers. There's no requirement for you to create your own offering. This comprehensive solution comes with all the necessary call center resources, software, technology, and operational expertise. You just need to promote your PTS program to your customers.
A few of the reasons why customers choose our tech support services include:
Market-Leading Results
We help your company achieve better customer experiences and higher ROI.
Problem Solving
We help you deliver superior tech support experience via immediate live support and 24/7 problem-solving skills.
Available Customer Protection
Bundle additional services like device protection, Internet security, online backup, and other third-party services as part of a single PTS subscription.
What Industries Benefit from Tech Support Services from ABC Marketing Services?
Leaders in industries like Energy & Utilities and Financial Services & Banking find technical support services from ABC Marketing Services to be highly effective. Our technical support services improve customer service, generate sales, and provide support for businesses and organizations like:
- Water & Electric Providers
- Solar Energy Firms
- Investment Companies
- Insurance Firms
- More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Government & Public Sector and Healthcare & Medical.
Call Center Company for Marketing Research
Marketing research, encompassing social and opinion studies, involves the organized collection of data regarding individuals or organizations through statistical techniques and applied social science methods. This approach provides valuable insights to inform market decisions. As an integral part of any business strategy, having the right research is fundamental for sustaining your company's competitive edge - and ABC Marketing Services can help.
What Sets ABC Marketing Services Apart from Other Research Group Providers?
If business growth is on the menu this year, you've got to make informed decisions, and marketing research is one of the best ways to achieve that goal. Contact ABC Marketing Services to learn more about our marketing research services.
What Industries Benefit from Marketing Research Services from ABC Marketing Services?
Leaders in industries like Hospitality & Travel and IT & Software Development find marketing research services from ABC Marketing Services to be highly effective. Our marketing research services improve customer service, generate sales, and provide support for businesses and organizations like:
- Hotels
- Travel Agencies
- Tech Startups
- IT Consulting Firms
- More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Hospitality & Travel and IT & Software Development.
Call Center Company for Surveys
Conducting outbound market research and distributing customer surveys are excellent ways to gain insights into your consumers, allowing you to enhance your products or services. Relying on trial and error can be costly. Let our call center agents assist you in making informed decisions and assessing adoption rates before launching anything new.
At ABC Marketing Services, we have the capacity to create both small and large-scale surveys. Our clients frequently report the benefits of using surveys. Some of those benefits include:
Surveys hold significant power. By tapping into the insights our call center gathers from consumers, we can assist you in developing new products and services or fine-tuning your existing offerings. Ready to discover how ABC Marketing Services can support your company? Give us a shout. We'll take the time to understand your needs and provide a tailored proposal just for you.
What Industries Benefit from Surveys from ABC Marketing Services?
Leaders in industries like Insurance and Logistics & Supply Chain find surveys from ABC Marketing Services to be highly effective. Our surveys help improve customer service, generate sales, and provide support for businesses and organizations like:
- Health Insurance Providers
- Auto Insurance Companies
- Warehousing Companies
- 3PL Providers
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Hospitality & Travel and IT & Software Development.
Stay Competitive and Keep Customers Happy with Help from ABC Marketing Services
As a leading call center company in Orlando, FL, we know that innovative, custom service is what you need to succeed. That's why, since 1996, ABC Marketing Services has led the way in providing cost-conscious yet effective call center solutions for businesses like yours. From telemarketing and help desk services to lead generation and premium tech support, we can help. We've got the tools and resources to keep your company competitive and your customers happy. Contact us today to learn more about our unique call center services
Latest News in Orlando, FL
Orlando, FL Leads Cvent 2025 Rankings of North American Top Meeting Destinations
Hotel News Resourcehttps://www.hotelnewsresource.com/article136579.html
Cvent has released its 2025 rankings for the top meeting destinations and hotels worldwide. The findings are based on more than $18B of global sourcing and request-for-proposal (RFP) activity on Cvent's platforms during 2024. The report indicates a high demand for quality in-person meetings, with nearly 70% of planners actively booking or sourcing new events.The annual rankings by Cvent highlight cities, hotels, and venues that have excelled in securing group business and boosting economic growth through meetings and events. The 2025 ...
Cvent has released its 2025 rankings for the top meeting destinations and hotels worldwide. The findings are based on more than $18B of global sourcing and request-for-proposal (RFP) activity on Cvent's platforms during 2024. The report indicates a high demand for quality in-person meetings, with nearly 70% of planners actively booking or sourcing new events.
The annual rankings by Cvent highlight cities, hotels, and venues that have excelled in securing group business and boosting economic growth through meetings and events. The 2025 rankings included regions such as North America, Europe, Asia Pacific, the Middle East & Africa, and Latin America & Caribbean.
Top Meeting Destinations | North America
Orlando, FL once again claimed the top spot, followed by Las Vegas, NV (#2), and Chicago (#3), which rose three spots from last year. Atlanta, GA also moved upwards, rising two spots to #6 on this year’s list. Washington D.C. was the blowout addition to the Top 10 this year, moving up ten places to claim the #8 spot.
Top 10 Meeting Destinations
| 1. Orlando, FL |
| 2. Las Vegas, NV |
| 3. Chicago, IL |
| 4. Nashville, TN |
| 5. Atlanta, GA |
| 6. Dallas, TX |
| 7. San Diego, CA |
| 8. Washington, D.C. |
| 9. Phoenix, AZ |
| 10. Denver, CO |
Top 10 Meeting Hotels
| 1. Renaissance Nashville Hotel |
| 2. JW Marriott Nashville |
| 3. Grand Hyatt Nashville |
| 4. Omni Nashville Hotel |
| 5. JW Marriott Austin |
| 6. Fairmont Austin |
| 7. The Venetian Resort Las Vegas |
| 8. Fairmont Scottsdale Princess |
| 9. The Westin Kierland Resort & Spa |
| 10. JW Marriott Orlando, Grande Lakes |
Continued Demand for Quality In-person Meetings
Despite macroeconomic uncertainties and escalating costs, the report indicates that high-quality, in-person touchpoints remain in-demand. Nearly 70% of planners are actively booking or sourcing new events, and 63% view events as more valuable now than they were pre-pandemic. This trend is underscored by Cvent’s 2025 Planner Sourcing Report, which found that nearly 90% of planners anticipate an increase in the number of in-person meetings in 2025.
Methodology
The rankings are based on insights from over $18B of global sourcing and RFP activity through Cvent’s sourcing platforms in 2024. Criteria for evaluation included the number of total room nights booked through the Cvent Supplier Network, the number of unique electronic RFPs sent through the marketplace to venues within the city, the total value of the RFPs submitted, and the actual awarded value for meetings booked.
Discover more at Cvent.
Chapter 7 Bankruptcy Attorney Orlando - Get Debt Relief
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Get Free Consultation with Winter Park Chapter 7 Lawyer
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This post was contributed by a community member. The views expressed here are the author's own.Orlando, FL|Local Classified|Gigs & Services|Debt Assistance Law Firm, NeighborAt Debt Assistance Law Firm, our ...
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Orlando, FL – Auto Crash with Injuries Reported at Titan Row & Presidents Dr
Police Accident Reports (888) 657-1460https://localaccidentreports.com/orlando-fl-auto-crash-with-injuries-reported-at-titan-row-presidents-dr/
Orlando, FL (May 20, 2025) – A crash involving injuries was reported Tuesday afternoon at the intersection of Titan Row and Presidents Dr in Orlando. Emergency personnel arrived at the scene around 3:02 p.m., following a dispatch call made at approximately 2:17 p.m.Multiple individuals were hurt in the collision, prompting paramedics to provide immediate care on site. The conditions of the injured parties have not yet been disclosed, and it remains unclear how many people were transported for additional medical evaluation...
Orlando, FL (May 20, 2025) – A crash involving injuries was reported Tuesday afternoon at the intersection of Titan Row and Presidents Dr in Orlando. Emergency personnel arrived at the scene around 3:02 p.m., following a dispatch call made at approximately 2:17 p.m.
Multiple individuals were hurt in the collision, prompting paramedics to provide immediate care on site. The conditions of the injured parties have not yet been disclosed, and it remains unclear how many people were transported for additional medical evaluation.
Though officials have not confirmed whether the crash resulted in a full roadblock, traffic in the area was affected during the emergency response. The intersection, which lies in a commercial and industrial zone of Orlando, typically sees consistent mid-afternoon traffic, making prompt response critical to prevent further incidents.
The cause of the crash has not yet been determined, and authorities are continuing their investigation. Possible factors such as turning movements, visibility issues, or driver inattention are under review.
Our thoughts are with all those affected by the crash, and we hope for their full and speedy recovery.
Industrial Corridor Accidents in Orlando
Collisions in commercial corridors like Titan Row and Presidents Dr are increasingly common in growing cities such as Orlando. These areas, which often feature a mix of delivery trucks, employee vehicles, and industrial traffic, create unique roadway hazards—particularly at intersections with limited visibility or complex traffic flow.
Tuesday’s crash reinforces the importance of extra caution in areas where business parks, warehouses, and service centers converge. Accidents in these zones often happen due to sudden lane changes, blind exits, or failure to yield when trucks and smaller vehicles share the road.
Drivers navigating Orlando’s industrial districts should be mindful of wide turns, large vehicle blind spots, and unexpected stops near loading areas. Even moderate-speed collisions can lead to significant injuries, especially in cases where seatbelt use is inconsistent or impact angles are severe.
For victims of such crashes, quick medical attention and proper documentation are essential. Injured individuals often face long recoveries and may experience disruptions to work and daily life. Florida law allows for legal recovery when another party’s negligence contributed to the crash, but timing and thorough evidence collection are key.
Ongoing traffic safety improvements in Orlando’s industrial areas aim to reduce collisions through better signage, clearer lane markings, and increased enforcement. Community feedback remains vital in identifying problem spots and recommending solutions.
After an accident in a commercial corridor, it’s important to act fast and stay informed about your recovery options.
Local Accident Reports is committed to providing timely information and supportive resources to crash victims across Florida. Whether you're recovering from injuries, seeking financial relief, or navigating legal questions, we’re here to guide you through the next steps. Contact us today to learn how we can support you after a crash.
Orlando, FL – Injuries Reported in Crash at N Econlockhatchee Trl & University Blvd
Police Accident Reports (888) 657-1460https://localaccidentreports.com/orlando-fl-injuries-reported-in-crash-at-n-econlockhatchee-trl-university-blvd/
Orlando, FL (May 20, 2025) – A crash involving injuries was reported Tuesday at the intersection of N Econlockhatchee Trl and University Blvd in the eastern part of Orlando. Emergency responders were dispatched to the scene, though specific arrival and dispatch times were not immediately listed in the official report.Several individuals sustained injuries during the incident, which occurred in a busy corridor known for commuter and student traffic. Paramedics treated the injured on site and assessed the need for further m...
Orlando, FL (May 20, 2025) – A crash involving injuries was reported Tuesday at the intersection of N Econlockhatchee Trl and University Blvd in the eastern part of Orlando. Emergency responders were dispatched to the scene, though specific arrival and dispatch times were not immediately listed in the official report.
Several individuals sustained injuries during the incident, which occurred in a busy corridor known for commuter and student traffic. Paramedics treated the injured on site and assessed the need for further medical care. At least one person was likely transported for evaluation at a nearby medical facility.
Fortunately, the roadway remained open during the emergency response, allowing traffic to continue moving through the intersection with minimal disruption. While no full roadblock was necessary, law enforcement stayed on the scene to assist with traffic flow and gather witness information.
Officials have not yet released details regarding the cause of the crash or whether citations have been issued. The investigation is ongoing.
We send our best wishes to those affected by this crash and hope for their swift recovery.
Intersection Collisions in the Orlando Area
Intersections such as N Econlockhatchee Trl and University Blvd are common sites for vehicle crashes in Orlando, especially in areas with mixed traffic from universities, residential communities, and commercial centers. These zones often experience a high volume of vehicles turning across multiple lanes, contributing to injury collisions during peak hours.
Today’s crash illustrates how injuries can still occur even in incidents that don’t result in roadblocks or major disruptions. Rear-end impacts, improper turns, and failure to yield are frequent contributors to crashes at signalized intersections like this one.
Orlando drivers are reminded to stay vigilant, particularly when navigating large intersections or approaching high-traffic zones near institutions like the University of Central Florida. Defensive driving and adherence to posted signals can significantly reduce the risk of accidents.
For those injured in intersection crashes, the aftermath often involves more than just vehicle repairs. Injuries—especially those involving the neck, back, or extremities—can require prolonged medical treatment. It’s important for victims to understand their rights and consider the next steps toward financial recovery and physical rehabilitation.
Residents are encouraged to report any recurring traffic safety issues in the area to city officials or local transportation departments. Infrastructure improvements, such as upgraded signals, longer turn lanes, and better signage, have been effective in reducing accidents in other parts of the region.
If you're injured in a crash, timely information and support can make a world of difference.
At Local Accident Reports, we work to keep you informed and empowered following a collision. Whether you're recovering from injuries, dealing with insurance adjusters, or seeking legal guidance, our resources are designed to support you every step of the way. Contact us today for reliable updates and personalized assistance.
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