Keep Your Company Competitive and Customers Happy with Call Center Services from ABC Marketing Services

Call Center Company in North Las Vegas, NV

You don't have to be an all-A student from College of Southern Nevada North Las Vegas Campus near North Las Vegas to know that exceptional customer service and effective communication are more important than ever in today's environment. With a multitude of platforms available for customer engagement, companies and industries of all kinds are feeling compelled to elevate their client support.

In fact, savvy business leaders are exploring ways to cut costs by outsourcing their inbound and outbound voice services, along with the email and chat support that are crucial to daily operations. If your company is ready to enhance customer experience, retain and grow its client base, increase brand visibility, and outpace competitors, consider collaborating with ABC Marketing Services Services to take the next step.

Call Center Company North Las Vegas, NV

The ABC Marketing Services Difference

For over 20 years, our call center company in North Las Vegas, NV has been providing innovative solutions to help you engage with your markets across the U.S., Canada, and beyond. We've successfully launched hundreds of campaigns for a number of needs, including:

  • HelpHelp Desk
  • CareCustomer Care
  • TechnicalTechnical Support
  • SurveysSurveys
  • SettingAppointment Setting
  • OutboundOutbound Sales
  • LeadLead Generation

We recognize that choosing to partner with a call center for customer care and product support is a significant commitment. We also understand how challenging it can be to transition from another call center provider. That's why, as your trusted partner, we're dedicated to guiding you through this process every step of the way.

When you collaborate with ABC Marketing Services, you gain access to a team of experts who are ready to support your customers as if they were their own. Unlike other call center companies, we offer services that are fully customized to meet the unique needs of your business. Our centers are close to the U.S., in user-friendly destinations in Mexico, Belize, El Salvador, and Brazil, where our pricing is 50% lower than standard rates, and we can handle projects in Spanish, English, Portuguese, and other languages.

The ABC Marketing North Las Vegas, NV

What Industries Does ABC Marketing Services Target?

If you own a business, you're probably wondering whether we serve the industry in which you work. We're proud to serve many businesses in a number of different industries, including:

The bottom line? Our key motivator is your success. Let's talk today about your business objectives. Once we understand your business and your goals, we'll help you achieve the results you want with the help of reliable call center pros. Now that you know more about ABC Marketing Services, let's take a deeper dive into the most popular call center services we provide.

Call Center Company for Appointment Setting

Could you imagine booking an appointment at Tender Loving Memory Care Assisted Living Home LLC in North Las Vegas, only for their team to make a mistake and lose the reservation you made? Chances are you'd be mad. The same goes for your company when one of your customers books an appointment, and it's lost or delayed.

We recognize how time-consuming appointment setting can be for your business. That's where ABC Marketing Services comes in. We're one of the top call center companies providing appointment-setting services in the U.S. We specialize in offering customized solutions for businesses aiming to simplify their scheduling and improve customer engagement. Our goal is to help companies like yours stay organized and concentrate on what truly counts—achieving growth and success.

ABC Marketing Customer Care North Las Vegas, NV

Why Hire a Call Center Company in North Las Vegas, NV for Appointment Setting?

Partnering with a knowledgeable call center for appointment setting can help you save time, cut costs, and minimize stress. Plus, your business can avoid expenses such as equipment, overhead, setup time, and training, all while enhancing your profits and sales.

Some additional benefits of working with ABC Marketing Services for appointment setting include:

  • Care24/7 Service
  • FocusFocus More Time on Your Business
  • CorrectCorrect Difficult Staffing Problems
  • CommunicateCommunicate with Customers Effectively
  • GrowGrow Your Company
  • MoreMore

What Industries Benefit from ABC Appointment Setting Services?

Leaders in industries like Automotive & Transportation and Agriculture & Agribusiness find appointment setting services from ABC Marketing Services to be highly effective. Our appointment setting services help improve customer service, generate sales, and provide tech support for businesses such as:

  • list-startFarm Supply Distributors
  • list-startEquipment Manufacturers
  • list-startOrganic Farms
  • list-startCar Dealerships
  • list-startTrucking & Logistics Companies
  • list-startMore

Call Center Company for Help Desk

Outsourcing your help desk allows your customer service department to operate 24 hours a day. Our call center company in North Las Vegas, NV can offer tier-1 technical support or serve as backup for your in-house help desk team. Simplify your support process and focus on growing your business, instead of dealing with help desk nightmares.

ABC Marketing Help Desk North Las Vegas, NV

What Makes ABC Marketing Services the Best Choice for Outsourced Help Desk Services?

If you're worried about the high costs and hassles of Help Desk, look no further than our call center company for help. Help desk services from ABC Marketing Services include:

01

Some of the most competitive rates and flexible pricing options available, catering to a wide variety of needs, from fully dedicated agents to shared options priced by subscriber, call, or device.

02

A strong, purpose-driven service attitude. Like we stay ready for action with extensive help desk experience, available from 12/5 to 24/7 through phone, text, email, and live chat.

03

Secure and redundant call center infrastructure.

04

Bilingual Spanish/English and Portuguese/English agents, all fully trained with extremely low attrition.

Whether you're looking to integrate chat or email into your Help Desk services or hand over your operations for a fully managed system, ABC Marketing Services can help.

What Industries Benefit from Help Desk Services from ABC Marketing Services?

Leaders in industries like E-Commerce & Retail and Education & E-Learning find outsourced help desk services from ABC Marketing Services to be highly effective. Our help desk services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startOnline Learning Platforms
  • list-startPrivate Schools
  • list-startOnline Stores
  • list-startFashion Brands
  • list-startMore

Call Center Company for Technical Support

ABC Marketing Services is a call center company known for its tech support - so much so that we offer two different tiers to accommodate our customers.

ABC Marketing Technical Support North Las Vegas, NV

Standard Tech Support

For Basic Tier 1 Tech Support, our agent collects your customer's information and analyzes it to identify and resolve issues using established procedures. Typically, a Tier 1 agent works under the close supervision of a senior technician from your staff. Sometimes, your tech support needs can be integrated with the PTS offerings listed below, generating revenue for your company.

ABC Marketing Surveys North Las Vegas, NV

Premium Tech Support (PTS)

Our all-in-one, customizable Premium Technical Support (PTS) solution offers exceptional tech support for all the connected devices and services used by your customers. There's no requirement for you to create your own offering. This comprehensive solution comes with all the necessary call center resources, software, technology, and operational expertise. You just need to promote your PTS program to your customers.

A few of the reasons why customers choose our tech support services include:

01

Market-Leading Results

We help your company achieve better customer experiences and higher ROI.

02

Problem Solving

We help you deliver superior tech support experience via immediate live support and 24/7 problem-solving skills.

03

Available Customer Protection

Bundle additional services like device protection, Internet security, online backup, and other third-party services as part of a single PTS subscription.

What Industries Benefit from Tech Support Services from ABC Marketing Services?

Leaders in industries like Energy & Utilities and Financial Services & Banking find technical support services from ABC Marketing Services to be highly effective. Our technical support services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startWater & Electric Providers
  • list-startSolar Energy Firms
  • list-startInvestment Companies
  • list-startInsurance Firms
  • list-startMore

Call Center Company for Marketing Research

Marketing research, encompassing social and opinion studies, involves the organized collection of data regarding individuals or organizations through statistical techniques and applied social science methods. This approach provides valuable insights to inform market decisions. As an integral part of any business strategy, having the right research is fundamental for sustaining your company's competitive edge - and ABC Marketing Services can help.

What Sets ABC Marketing Services Apart from Other Research Group Providers?

ABC Marketing Appointment Setting North Las Vegas, NV

If business growth is on the menu this year, you've got to make informed decisions, and marketing research is one of the best ways to achieve that goal. Contact ABC Marketing Services to learn more about our marketing research services.

What Industries Benefit from Marketing Research Services from ABC Marketing Services?

Leaders in industries like Hospitality & Travel and IT & Software Development find marketing research services from ABC Marketing Services to be highly effective. Our marketing research services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startHotels
  • list-startTravel Agencies
  • list-startTech Startups
  • list-startIT Consulting Firms
  • list-startMore

Call Center Company for Surveys

Conducting outbound market research and distributing customer surveys are excellent ways to gain insights into your consumers, allowing you to enhance your products or services. Relying on trial and error can be costly. Let our call center agents assist you in making informed decisions and assessing adoption rates before launching anything new.

At ABC Marketing Services, we have the capacity to create both small and large-scale surveys. Our clients frequently report the benefits of using surveys. Some of those benefits include:

Surveys hold significant power. By tapping into the insights our call center gathers from consumers, we can assist you in developing new products and services or fine-tuning your existing offerings. Ready to discover how ABC Marketing Services can support your company? Give us a shout. We'll take the time to understand your needs and provide a tailored proposal just for you.

What Industries Benefit from Surveys from ABC Marketing Services?

Leaders in industries like Insurance and Logistics & Supply Chain find surveys from ABC Marketing Services to be highly effective. Our surveys help improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startHealth Insurance Providers
  • list-startAuto Insurance Companies
  • list-startWarehousing Companies
  • list-start3PL Providers

Stay Competitive and Keep Customers Happy with Help from ABC Marketing Services

As a leading call center company in North Las Vegas, NV, we know that innovative, custom service is what you need to succeed. That's why, since 1996, ABC Marketing Services has led the way in providing cost-conscious yet effective call center solutions for businesses like yours. From telemarketing and help desk services to lead generation and premium tech support, we can help. We've got the tools and resources to keep your company competitive and your customers happy. Contact us today to learn more about our unique call center services

Latest News in North Las Vegas, NV

Multiple projects to increase affordable housing coming to North Las Vegas

NORTH LAS VEGAS (KTNV) — Affordable housing complexes are popping up all across our valley, but just how badly are these developments needed?I looked into the numbers to find out.“A lot of people really can’t afford a house, so I think it’s good it’s been good for them," said North Las Vegas resident Essie Cleveland.Cleveland lives across the street from affordable housing construction.“Supposed to be mostly senior citizens over here," she said.It'...

NORTH LAS VEGAS (KTNV) — Affordable housing complexes are popping up all across our valley, but just how badly are these developments needed?

I looked into the numbers to find out.

“A lot of people really can’t afford a house, so I think it’s good it’s been good for them," said North Las Vegas resident Essie Cleveland.

Cleveland lives across the street from affordable housing construction.

“Supposed to be mostly senior citizens over here," she said.

It's the Pearson Pines Senior Affordable Apartments, a portion already built and another still being built.

“We have a lot of senior citizens who need senior citizen housing," Cleveland said.

That's one of many affordable housing projects in North Las Vegas.

According to the Southern Nevada Regional Housing Authority and Nevada Hand, a nonprofit helping build and manage affordable housing in Nevada, there are several affordable housing projects in the City of North Las Vegas.

At least three more affordable communities, including senior and family living, are now open, plus at least five other affordable communities are under construction just within city limits.

North Las Vegas local Earl Sanders says that it'll help in the area.

“If it’s affordable to you and you can get stable housing, then that means you can live good and you can do good and you can support the community," Sanders said.

During a City of North Las Vegas Council meetingWednesday, Southern Nevada Regional Housing Authority Executive Director Lewis Jordan broke down the work they're doing now.

“We have a total of 1,600 units, 800 units we’re building, and around 800 plus units we’re rehabbing," Jordan said.

He showed a list of 10 affordable housing developments under construction across our valley.

Jordan says we need each of those units.

“The bottom line, we need more housing," Jordan said.

The Housing Authority estimates that Southern Nevada has an approximate 80,000 affordable housing unit deficit.

Plus, many are being priced out of home ownership and renting in our valley. According to theKenny Guinn Research Center, Nevada rent and home prices are outpacing household incomes.

Sanders says that makes affordable housing more needed than ever.

“Anyone would love to have a decent new home they can afford," Sanders said.

The Regional Housing Authority says it will continue to have a focus on affordable housing to help as many people in our community.

Copyright 2025 Scripps Media, Inc. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.

Goodwill® of Southern Nevada Opens New Thrift Store and Donation Center on Craig Road in North Las Vegas

Goodwill of Southern Nevada (Goodwill®) opened a new retail thrift store on Craig Road at Revere in North Las Vegas on Friday, April 11. The Goodwill Craig Road Store offers tens of thousands of unique clothing, housewares, electronics, and other items generously donated by the community and carefully prepared every day for sale by the store’s team members.The grand opening celebration of Goodwill’s 18th retail store and donation center, located at 755 W. Craig Rd., began with a ribbon-cutting ceremony at 8:45 a.m. Sho...

Goodwill of Southern Nevada (Goodwill®) opened a new retail thrift store on Craig Road at Revere in North Las Vegas on Friday, April 11. The Goodwill Craig Road Store offers tens of thousands of unique clothing, housewares, electronics, and other items generously donated by the community and carefully prepared every day for sale by the store’s team members.

The grand opening celebration of Goodwill’s 18th retail store and donation center, located at 755 W. Craig Rd., began with a ribbon-cutting ceremony at 8:45 a.m. Shoppers were welcomed into the doors at 9:00 a.m., with the first 200 customers receiving a complimentary $5 Goodwill gift card and eco-friendly reusable shopping bag commemorating Goodwill of Southern Nevada’s 50th anniversary year.

“Establishing our second Goodwill retail store and donation center in North Las Vegas will provide a convenient service for the north-central Las Vegas Valley,” said Goodwill of Southern Nevada president and CEO Rick Neal. “As our social enterprise expands, donors and shoppers will continue to fuel Goodwill workforce development programs that offer careers as medical professionals, stagehands, truck drivers, welders, and other skilled trades. This new location welcomes 40 new Goodwill team members, each of whom plays a vital role in sustaining our stores, operations, and service to our community.”

The donation and sale of gently used household items support Goodwill career services and train-to-hire programs. A team of ten career coaches stationed at two store-based career centers and the Goodwill Training Academy provide personalized guidance to job seekers and military veterans as they explore training programs, skills workshops, and supportive services that lead to meaningful employment and thriving careers.

Donations are accepted at all Goodwill retail locations during store hours, as well as at three attended donation centers. The Goodwill Craig Road Store is open Monday through Saturday from 9:00 a.m. to 9:00 p.m. and Sundays from 9:00 a.m. to 7:00 p.m.

For more information about how Goodwill works for our community, visit GoodwillVegas.org.

###

Public feedback wanted in planning North Las Vegas’ new development

LAS VEGAS, Nev. (FOX5) - North Las Vegas is planning a massive new development, and they want the public’s help in shaping it.North of the VA Hospital and the 215 Beltway, a stretch of desert is being reimagined as a complete city – Tule Springs East.“We want to hear from the residents. What do they think? And not just even the residents, just people in southern Nevada,” said North Las Vegas City Manager, Micaela Moore. “What do they think makes a complete city?”The city launched a thr...

LAS VEGAS, Nev. (FOX5) - North Las Vegas is planning a massive new development, and they want the public’s help in shaping it.

North of the VA Hospital and the 215 Beltway, a stretch of desert is being reimagined as a complete city – Tule Springs East.

“We want to hear from the residents. What do they think? And not just even the residents, just people in southern Nevada,” said North Las Vegas City Manager, Micaela Moore. “What do they think makes a complete city?”

The city launched a three-week survey, hoping to gather community input on everything from housing to open space and even a UNLV campus.

“We want to see the type of housing that people want,” explained Moore. “Do they want more low density? Do they want more mixed-use? Do they want rural? So those are the kinds of questions that we want to ask.”

City leaders explained one major goal is to build a job creation zone anchored by health care and research.

“As part of a complete city, we would like to see people to be born here,” Moore said. “Right now, we don’t have a medical facility where there’s a labor and delivery.”

The plan also includes conservation, walkability, smart infrastructure, and most importantly a vision shaped by the people who live here.

“Really a once-in-a-lifetime type of opportunity to provide input on what an area is going to look like. It’s like a blueprint for a massive acreage, 7000 acres to be exact.”

The city said they hope feedback will help shape the development plan expected to be finalized this summer.

To take the ‘What Makes an Ideal Neighborhood’ survey, visit the city of North Las Vegas website.

Copyright 2025 KVVU. All rights reserved.

Aldi sets opening date for first 2 Las Vegas Valley stores

An opening date has been set for two of the three Aldi locations coming to the Las Vegas Valley.The German grocer will be celebrating the grand opening and ribbon-cutting at 9 a.m. April 24 for its Henderson and North Las Vegas stores. Located at 621 Marks St. and 2106 W. Craig Road, both locations will be open seven days a week from 9 a.m. to 9 p.m. going forward.Another location...

An opening date has been set for two of the three Aldi locations coming to the Las Vegas Valley.

The German grocer will be celebrating the grand opening and ribbon-cutting at 9 a.m. April 24 for its Henderson and North Las Vegas stores. Located at 621 Marks St. and 2106 W. Craig Road, both locations will be open seven days a week from 9 a.m. to 9 p.m. going forward.

Another location at 7150 S. Rainbow Blvd. is still underway, with plans to open in May.

“At our new Las Vegas-area ALDI stores, shoppers will find that every decision we make, from our product selection to store layout, is to provide our customers with the best products at the lowest possible prices of any national grocer,” said Shawn Eddy, regional vice president for Aldi. “Our customers can save up to 36 percent on an average household’s shopping list. As shoppers look for better ways to stretch their dollar, ALDI is providing the Las Vegas area with easier access to quality groceries at affordable prices.”

At both locations, the first 100 customers will receive a gift bag filled with some Aldi-exclusive products, a quarter-sized Aldi poker chip that can be used to unlock the carts and a gift card as part of the Aldi Golden Ticket giveaway program. Shoppers can also enter a sweepstakes for a $500 Aldi gift card through opening weekend.

On grand opening day at the Henderson store, shoppers will have a chance to win access to Aldi’s High Savers Room from 9 a.m. to 6 p.m. In the room, shoppers will taste-test Aldi private label brands, have a chance to receive free Vegas-themed Aldi merchandise and more.

The grocer announced in March 2024 plans to add 800 stores across the United States by the end of 2028, with a specific mention of Las Vegas. Aldi adding 800 stores over the next five years would give the chain more than 3,200 locations in the U.S.

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The grocery chain is known for keeping its costs down by selling mostly private-label brands and keeping employee counts down by not bagging groceries and encouraging customers to return their carts themselves by requiring a 25-cent deposit to check one out.

Contact Emerson Drewes at edrewes@reviewjournal.com. Follow @EmersonDrewes on X.

North Las Vegas, Nevada Plants to give away 100 trees

LAS VEGAS (KLAS) — The City of North Las Vegas, in partnership with Nevada Plants, is giving away up to 100 free trees on Saturday.As part of an effort to promote tree equity and support a greener, more resilient community, residents are invited to ...

LAS VEGAS (KLAS) — The City of North Las Vegas, in partnership with Nevada Plants, is giving away up to 100 free trees on Saturday.

As part of an effort to promote tree equity and support a greener, more resilient community, residents are invited to Prentiss Walker Park, where they can claim one free tree per household on a first-come, first-served basis while supplies last.

In addition to receiving a tree, participants will get expert guidance on planting techniques and irrigation tips to help their tree thrive. The distribution will begin at 10 a.m. on April 12.

This initiative is funded by the U.S. Forest Service and NDF IRA funds.

Nevada Plants is a nonprofit organization dedicated to tree planting, advocacy, and education. Their mission is to strengthen climate resilience through research, hands-on projects, and community programs that address food scarcity and broader social, environmental, and economic challenges across Nevada.

Disclaimer:

This website publishes news articles that contain copyrighted material whose use has not been specifically authorized by the copyright owner. The non-commercial use of these news articles for the purposes of local news reporting constitutes "Fair Use" of the copyrighted materials as provided for in Section 107 of the US Copyright Law.

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