Keep Your Company Competitive and Customers Happy with Call Center Services from ABC Marketing Services

Call Center Company in Norman, OK

You don't have to be an all-A student from The University of Oklahoma near Norman to know that exceptional customer service and effective communication are more important than ever in today's environment. With a multitude of platforms available for customer engagement, companies and industries of all kinds are feeling compelled to elevate their client support.

In fact, savvy business leaders are exploring ways to cut costs by outsourcing their inbound and outbound voice services, along with the email and chat support that are crucial to daily operations. If your company is ready to enhance customer experience, retain and grow its client base, increase brand visibility, and outpace competitors, consider collaborating with ABC Marketing Services Services to take the next step.

Call Center Company Norman, OK

The ABC Marketing Services Difference

For over 20 years, our call center company in Norman, OK has been providing innovative solutions to help you engage with your markets across the U.S., Canada, and beyond. We've successfully launched hundreds of campaigns for a number of needs, including:

  • HelpHelp Desk
  • CareCustomer Care
  • TechnicalTechnical Support
  • SurveysSurveys
  • SettingAppointment Setting
  • OutboundOutbound Sales
  • LeadLead Generation

We recognize that choosing to partner with a call center for customer care and product support is a significant commitment. We also understand how challenging it can be to transition from another call center provider. That's why, as your trusted partner, we're dedicated to guiding you through this process every step of the way.

When you collaborate with ABC Marketing Services, you gain access to a team of experts who are ready to support your customers as if they were their own. Unlike other call center companies, we offer services that are fully customized to meet the unique needs of your business. Our centers are close to the U.S., in user-friendly destinations in Mexico, Belize, El Salvador, and Brazil, where our pricing is 50% lower than standard rates, and we can handle projects in Spanish, English, Portuguese, and other languages.

The ABC Marketing Norman, OK

What Industries Does ABC Marketing Services Target?

If you own a business, you're probably wondering whether we serve the industry in which you work. We're proud to serve many businesses in a number of different industries, including:

  • TravelTravel Industry
  • MedicalMedical Industry
  • MortgageMortgage Industry
  • BankingBanking Industry
  • SoftwareSoftware Industry
  • DoctorsDoctors Offices
  • DentistDentist Offices
  • RetailRetail Stores
  • MoreMore

The bottom line? Our key motivator is your success. Let's talk today about your business objectives. Once we understand your business and your goals, we'll help you achieve the results you want with the help of reliable call center pros. Now that you know more about ABC Marketing Services, let's take a deeper dive into the most popular call center services we provide.

Call Center Company for Appointment Setting

Could you imagine booking an appointment at Brookdale Norman in Norman, only for their team to make a mistake and lose the reservation you made? Chances are you'd be mad. The same goes for your company when one of your customers books an appointment, and it's lost or delayed.

We recognize how time-consuming appointment setting can be for your business. That's where ABC Marketing Services comes in. We're one of the top call center companies providing appointment-setting services in the U.S. We specialize in offering customized solutions for businesses aiming to simplify their scheduling and improve customer engagement. Our goal is to help companies like yours stay organized and concentrate on what truly counts—achieving growth and success.

ABC Marketing Customer Care Norman, OK

Why Hire a Call Center Company in Norman, OK for Appointment Setting?

Partnering with a knowledgeable call center for appointment setting can help you save time, cut costs, and minimize stress. Plus, your business can avoid expenses such as equipment, overhead, setup time, and training, all while enhancing your profits and sales.

Some additional benefits of working with ABC Marketing Services for appointment setting include:

  • Care24/7 Service
  • FocusFocus More Time on Your Business
  • CorrectCorrect Difficult Staffing Problems
  • CommunicateCommunicate with Customers Effectively
  • GrowGrow Your Company
  • MoreMore

What Industries Benefit from ABC Appointment Setting Services?

Leaders in industries like Automotive & Transportation and Agriculture & Agribusiness find appointment setting services from ABC Marketing Services to be highly effective. Our appointment setting services help improve customer service, generate sales, and provide tech support for businesses such as:

  • list-startFarm Supply Distributors
  • list-startEquipment Manufacturers
  • list-startOrganic Farms
  • list-startCar Dealerships
  • list-startTrucking & Logistics Companies
  • list-startMore

Call Center Company for Help Desk

Outsourcing your help desk allows your customer service department to operate 24 hours a day. Our call center company in Norman, OK can offer tier-1 technical support or serve as backup for your in-house help desk team. Simplify your support process and focus on growing your business, instead of dealing with help desk nightmares.

ABC Marketing Help Desk Norman, OK

What Makes ABC Marketing Services the Best Choice for Outsourced Help Desk Services?

If you're worried about the high costs and hassles of Help Desk, look no further than our call center company for help. Help desk services from ABC Marketing Services include:

01

Some of the most competitive rates and flexible pricing options available, catering to a wide variety of needs, from fully dedicated agents to shared options priced by subscriber, call, or device.

02

A strong, purpose-driven service attitude. Like we stay ready for action with extensive help desk experience, available from 12/5 to 24/7 through phone, text, email, and live chat.

03

Secure and redundant call center infrastructure.

04

Bilingual Spanish/English and Portuguese/English agents, all fully trained with extremely low attrition.

Whether you're looking to integrate chat or email into your Help Desk services or hand over your operations for a fully managed system, ABC Marketing Services can help.

What Industries Benefit from Help Desk Services from ABC Marketing Services?

Leaders in industries like E-Commerce & Retail and Education & E-Learning find outsourced help desk services from ABC Marketing Services to be highly effective. Our help desk services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startOnline Learning Platforms
  • list-startPrivate Schools
  • list-startOnline Stores
  • list-startFashion Brands
  • list-startMore

Call Center Company for Technical Support

ABC Marketing Services is a call center company known for its tech support - so much so that we offer two different tiers to accommodate our customers.

ABC Marketing Technical Support Norman, OK

Standard Tech Support

For Basic Tier 1 Tech Support, our agent collects your customer's information and analyzes it to identify and resolve issues using established procedures. Typically, a Tier 1 agent works under the close supervision of a senior technician from your staff. Sometimes, your tech support needs can be integrated with the PTS offerings listed below, generating revenue for your company.

ABC Marketing Surveys Norman, OK

Premium Tech Support (PTS)

Our all-in-one, customizable Premium Technical Support (PTS) solution offers exceptional tech support for all the connected devices and services used by your customers. There's no requirement for you to create your own offering. This comprehensive solution comes with all the necessary call center resources, software, technology, and operational expertise. You just need to promote your PTS program to your customers.

A few of the reasons why customers choose our tech support services include:

01

Market-Leading Results

We help your company achieve better customer experiences and higher ROI.

02

Problem Solving

We help you deliver superior tech support experience via immediate live support and 24/7 problem-solving skills.

03

Available Customer Protection

Bundle additional services like device protection, Internet security, online backup, and other third-party services as part of a single PTS subscription.

What Industries Benefit from Tech Support Services from ABC Marketing Services?

Leaders in industries like Energy & Utilities and Financial Services & Banking find technical support services from ABC Marketing Services to be highly effective. Our technical support services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startWater & Electric Providers
  • list-startSolar Energy Firms
  • list-startInvestment Companies
  • list-startInsurance Firms
  • list-startMore

Call Center Company for Marketing Research

Marketing research, encompassing social and opinion studies, involves the organized collection of data regarding individuals or organizations through statistical techniques and applied social science methods. This approach provides valuable insights to inform market decisions. As an integral part of any business strategy, having the right research is fundamental for sustaining your company's competitive edge - and ABC Marketing Services can help.

What Sets ABC Marketing Services Apart from Other Research Group Providers?

ABC Marketing Appointment Setting Norman, OK

If business growth is on the menu this year, you've got to make informed decisions, and marketing research is one of the best ways to achieve that goal. Contact ABC Marketing Services to learn more about our marketing research services.

What Industries Benefit from Marketing Research Services from ABC Marketing Services?

Leaders in industries like Hospitality & Travel and IT & Software Development find marketing research services from ABC Marketing Services to be highly effective. Our marketing research services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startHotels
  • list-startTravel Agencies
  • list-startTech Startups
  • list-startIT Consulting Firms
  • list-startMore

Call Center Company for Surveys

Conducting outbound market research and distributing customer surveys are excellent ways to gain insights into your consumers, allowing you to enhance your products or services. Relying on trial and error can be costly. Let our call center agents assist you in making informed decisions and assessing adoption rates before launching anything new.

At ABC Marketing Services, we have the capacity to create both small and large-scale surveys. Our clients frequently report the benefits of using surveys. Some of those benefits include:

Surveys hold significant power. By tapping into the insights our call center gathers from consumers, we can assist you in developing new products and services or fine-tuning your existing offerings. Ready to discover how ABC Marketing Services can support your company? Give us a shout. We'll take the time to understand your needs and provide a tailored proposal just for you.

What Industries Benefit from Surveys from ABC Marketing Services?

Leaders in industries like Insurance and Logistics & Supply Chain find surveys from ABC Marketing Services to be highly effective. Our surveys help improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startHealth Insurance Providers
  • list-startAuto Insurance Companies
  • list-startWarehousing Companies
  • list-start3PL Providers

Stay Competitive and Keep Customers Happy with Help from ABC Marketing Services

As a leading call center company in Norman, OK, we know that innovative, custom service is what you need to succeed. That's why, since 1996, ABC Marketing Services has led the way in providing cost-conscious yet effective call center solutions for businesses like yours. From telemarketing and help desk services to lead generation and premium tech support, we can help. We've got the tools and resources to keep your company competitive and your customers happy. Contact us today to learn more about our unique call center services

Latest News in Norman, OK

OU Basketball: Oklahoma Lands Another NCAA Tournament Bid in Norman

The Jennie Baranczyk era at Oklahoma has added another successful milestone.The Sooners on Sunday landed an NCAA Tournament bid for the fourth consecutive year, and will host the first- and second-round games at Lloyd Noble Center for the second time in Baranczyk’s four seasons at the helm in Norman.Oklahoma is 25-7 overall and drew a No. 3 seed, the program's highest since reaching the Final Four in 2010. The Sooners will play Saturday against 14-seed Florida Gulf Coast (30-3). The Eagles won the Atlanti...

The Jennie Baranczyk era at Oklahoma has added another successful milestone.

The Sooners on Sunday landed an NCAA Tournament bid for the fourth consecutive year, and will host the first- and second-round games at Lloyd Noble Center for the second time in Baranczyk’s four seasons at the helm in Norman.

Oklahoma is 25-7 overall and drew a No. 3 seed, the program's highest since reaching the Final Four in 2010. The Sooners will play Saturday against 14-seed Florida Gulf Coast (30-3). The Eagles won the Atlantic Sun Conference regular season and conference tournament, their ninth straight conference crown and 12th in the last 14 years. Emani Jefferson was both the ASUN Player of the Year and Tournament MVP.

The second-round matchup would be Monday between the winner of Iowa (22-10) and Murray State (25-7). The women's tournament first and second rounds run Friday through Monday. Tip times will be announced later.

"I feel like the connection of our team has been really incredible," Baranczyk said Sunday nighgt. "I like the balance of our team. I like that we've had to find ways to win different. We've had to play different types of opponents. You know, playing Georgia is different than playing Kentucky. That's different than playing South Carolina. So it stretches you. And you know, there's so many good teams in the SEC. So for us, not only just recently, but I really think this conference has stretched us, and you really hope that you get to see that growth as you head into the NCAA Tournament."

OU’s first season as a member of the powerful Southeastern Conference was an outrageous success as the team finished with an 11-5 regular-season record and went 2-1 in SEC Tournament play. Of Oklahoma’s six total conference losses, five were against teams ranked in the top 12 at the time, and the Sooners logged three ranked wins in league play. OU's SEC success included a nine-game winning streak that extended into the conference tournament.

Oklahoma won six games in a row twice in non-conference play as the team was 12-1 going into SEC play.

The Sooners went into the postseason ranked No. 13 in the NCAA NET rankings. OU was projected as a No. 3 seed in the NCAA bracket reveal on Feb. 27. Baranczyk's squad reached as high as No. 8 in the Associated Press Top 25 in November, and finished the regular season at No. 11.

OU has been idle since losing 93-75 to No. 2 overall NCAA seed South Carolina in the semifinals of the SEC Tournament in Greenville, SC — way back on March 8.

How to Watch Oklahoma vs. FGCU NCAA Tournament Game

When: Saturday, March 22 Where: Norman Time: Approximately 1:30 p.m. Channel: ESPNU

"Last week was a hard week for them, and we were really intentional about being able to to practice really hard," Baranczyk said Sunday night. "And sometimes you practice harder than actual games are ... and we had a few days last week where it wasn't, 'Hey, everybody, rest up and let's go.' It was, 'We're still a really hungry group.' I mean, this, this team is a it's a fun team. And you can see that."

The SEC landed 10 teams in this year’s bracket and has won three consecutive national championships (two by South Carolina, one by LSU) and four of the last seven.

Baranczyk’s OU squad has known nothing but success since the former Iowa Hawkeye forward came to Norman from Drake after the 2020-21 season ended with the Sooners out of the postseason for the second straight full season under Sherri Coale.

The Sooners have been led all season by 6-foot-4 center Raegan Beers, a transfer from Oregon State who averaged 17.5 points and 8.9 rebounds per game this year. Beers was first-team All-SEC and made several All-America lists. Beers shoots .660 from the floor this season. Beers posted 11 double-doubles in her first season as a Sooner.

Senior Payton Verhulst, a 6-1 senior guard and former Louisville transfer, earned second-team All-SEC honors after earning first-team All-Big 12 last year. Verhulst had a career-high 38 points in an SEC game against Missouri and recorded a 29-10-10 triple double against No. 13-ranked Duke. Verhulst averages 14.9 points, 5.8 rebounds and 4.0 assists per game.

Sahara Williams is third in the Sooners’ balanced scoring attack at 10.8 points per game, giving OU three McDonald's All-Americans in its starting five.

Three-time All-Big 12 forward and 2024 Big 12 Player of the Year Skylar Vann averages 9.3 points per game, while sister Zya Vann averages 7.1. Liz Scott (6.7), Lexy Keys (5.6), Reyna Scott (4.8) and sixth-year senior Nevaeh Tot (2.9) also regularly contribute to the offense.

Norman voters approve Moore Norman Technology Center’s $90 million bond proposal

A $90 million bond for Moore Norman Technology Center was approved by voters on Tuesday.According to unofficial results from the Oklahoma State Election Board, the bond passed with 51.69%, or 3,845, of the 7,438 votes. 48.31%, or 3,593 voters, voted against the bond.According to a frequently asked questions page on the Moore Norman Technology w...

A $90 million bond for Moore Norman Technology Center was approved by voters on Tuesday.

According to unofficial results from the Oklahoma State Election Board, the bond passed with 51.69%, or 3,845, of the 7,438 votes. 48.31%, or 3,593 voters, voted against the bond.

According to a frequently asked questions page on the Moore Norman Technology website, the percentage for voters to support the bond election is 50% plus 1.

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Eligible voters were residents in the Moore Norman Technology Center district, which includes Norman, Moore and south Oklahoma City.

According to the ballot language, Moore Norman Technology Center will be able to borrow $90 million and levy a tax to cover the principal and issuance costs and interest. The ballot language states that the bond’s proceeds will be used for improvements such as the construction and equipment of classroom buildings, the construction of safe rooms and the remodeling and renovation of existing buildings.

The bond will also fund the center’s “Student Investment Plan,” which would upgrade and maintain curriculum including construction, electrical, HVAC, architectural and mechanical design, and aviation maintenance technology; expand and modernize healthcare programs; and upgrade equipment, technology and construction for a Business Workforce Development Training Center, according to the Moore Norman Technology Center’s website.

According to the website, Moore Norman Technology Center turns away qualified applicants due to limited classroom capacity every year, and placed 25% of qualified applicants on waitlists in the past year.

“We have set our sights on providing a seat for every qualified student by 2033. This ambitious goal reflects a bold commitment to our students, community and regional workforce,” the website reads. “To achieve this goal, we must address the capacity challenges which are a direct result of our growing success and the increased demand for skilled workers in our community.”

The investment will require a 1.25% property tax increase of around $40 per year per average household for ten years, the website notes.

Preliminary work on the projects will begin in the fall, and work for major projects will begin in 2026 with targeted completion expected for 2033, according to the website’s “Frequently Asked Questions” section.

On Friday, Oklahomans for Responsible Economic Development and Women in Action for All Norman held a community town hall at St. Stephen’s United Methodist Church to discuss both the University North Park entertainment district petition and the Moore Norman Technology Center bond. Around 150 residents were in attendance, including Brian Ruttman, Moore Norman Technology Center superintendent and CEO.

Ruttman said the center is expected to turn away 30% of applicants in 2025, affirming his belief in the need for the bond to provide training.

“That is not acceptable for any student that is qualified to get into our programs to not be in there,” Ruttman said. “By 2033, we want a seat for every qualified student … We know how sensitive everyone is to taxation, but we feel like this is something that adds value to our community (and) adds value to the workforce that we’ll be providing for the future.”

This story was edited by Ana Barboza and Ismael Lele.

Live performances, local vendors: What to do in Norman, Oklahoma City for second weekend of March

NormanOklahoma Sooners vs. Michigan Wolverines women’s gymnastics, 7:15 p.m. Friday: OU women’s gymnastics will face the Wolverines at McCasland Field House. Tickets are available online an...

Norman

Oklahoma Sooners vs. Michigan Wolverines women’s gymnastics, 7:15 p.m. Friday: OU women’s gymnastics will face the Wolverines at McCasland Field House. Tickets are available online and are $10 for adults, $8 for youth and senior tickets and OU students get in free with a student ID.

Norman Farm Market, 8 a.m to 1 p.m. Saturday: Check out local vendors selling everything from fresh produce to handcrafted goods at The Well in downtown Norman Saturday morning.

Saturday Morn at the Roastery, 11 a.m. to 1 p.m. Saturday: Stop by Yellow Dog Coffee Company for a cup of coffee and a morning of live music by local singer-songwriter Jenna McLaughlin.

Electric Sunrise, Baileyboy & LETR at The Deli, 9 p.m. Saturday: Stop by The Deli this Saturday. Doors open at 9 p.m. with Oklahoma City band Electric Sunrise kicking off the show at 10 p.m. Norman band Baileyboy is set to perform at 11:15 and LETR will follow at 12:15 a.m. The show is 21 and up and tickets are $5 at the door.

Oklahoma Sooners vs. Sam Houston Bearkats baseball, 6:30 p.m. Friday, 2 p.m. Saturday and Sunday: The Oklahoma Sooners baseball team will take on the Sam Houston Bearkats this weekend at the L. Dale Mitchell Park. Tickets are available online and OU students get in free with a student ID.

Rise & Fall of the City of Mahagonny,” 8 p.m. Thursday through Saturday and 3 p.m. Sunday: OU students will perform “Rise & Fall of the City of Mahagonny” at Reynolds Performing Arts Center this weekend. This satirical opera, performed in English, is about three fugitives breaking down in the middle of No-Man's Land and deciding to start their own city populated by fortune seekers, prostitutes, and shady dealers. The show contains adult themes and violence. Tickets are available online and range from $12 to $29.

Oklahoma City

First Friday Gallery Walk, 6 to 9 p.m. Friday: This free, pet-friendly event highlights more than 80 artists and 25 businesses and galleries. The event will have live music by Chase Kerby and extended hours for all businesses and boutiques in the Paseo District.

Oklahoma City Thunder vs. Portland Trail Blazers basketball, 7 p.m. Friday: The Oklahoma City Thunder will face the Portland Trail Blazers this Friday at the Paycom Center. Tickets are available online starting at $12.

Myriad in Motion Yoga, 9 a.m. Saturday: Stop by the Devon Lawn at the Myriad Botanical Gardens for a free outdoor yoga class. Classes are open to all levels but recommended for guests 16 and up.

Pop-up Shops at the Dock, 10 a.m. to 5 p.m. Saturday: Sailor & The Dock will have 10 unique pop-up shops joining its current lineup of 14 local vendors this Saturday. From one-of-a-kind finds to exclusive deals, there’s something for everyone. The first customer at any pop-up shop will receive a free door prize.

Oklahoma City Thunder vs. Denver Nuggets basketball, noon Sunday: The Oklahoma City Thunder will face the Denver Nuggets this Sunday at the Paycom Center. Tickets are available online starting at $36.

Allie Clift and Sophie Hemker copy edited this story.

Former OU football quarterback Patrick Fletcher dies

...

NORMAN — Former OU football quarterback and member of the 2000 national championship team Patrick Fletcher died Monday, a university spokesman confirmed to The Oklahoman.

Fletcher appeared in 28 games at OU from 1998-2000. He tossed for 364 yards and four touchdowns in three seasons.

Notably, Fletcher executed a fake field goal against Texas A&M in 1999.

"Heartbreaking news today, we lost Patrick Fletcher last night," former OU coach Bob Stoops wrote on X. "An always happy, helpful, full of love and Sooner through and through. I loved that guy. Please pray for Diana and the entire Fletcher family. RIP P Fletch."

“Every time I see him, today when I see him," former head coach Bob Stoops recalled to The Oklahoman in 2013, "I grab him, give him a big hug him, ‘You saved my butt buddy. You’re the best.’ He knows it. He’ll tell you.”

Fletcher was locker neighbors with former Sooners quarterback Josh Heupel when he was his backup in 1999.

"Man….I was never teammates with Patrick Fletcher," former Sooners fullback J.D. Runnels wrote in a social media post on X, "but he always made me feel like I was. He will be missed, the truest Sooner. RIP P Fletch."

OTA restarts plans for ACCESS Oklahoma turnpike expansion, seeks public input

NORMAN, Okla. —A proposed turnpike through Norman was back to square one on Wednesday. OTA resumes Cleveland County turnpike plans after state Supreme Court ruling The Oklahoma Turnpike Authority said the route for ACCESS Oklahoma's southern extension is moving, and it wants the public's input as they start the project."Anyone who...

NORMAN, Okla. —

A proposed turnpike through Norman was back to square one on Wednesday.

OTA resumes Cleveland County turnpike plans after state Supreme Court ruling

The Oklahoma Turnpike Authority said the route for ACCESS Oklahoma's southern extension is moving, and it wants the public's input as they start the project.

"Anyone who drives I-35 can verify how congested it is, especially in the morning rush hour and the afternoon," Terri Angier, spokeswoman for the Oklahoma Turnpike Authority, said.

ACCESS Oklahoma's controversial route has been the center of uproar in the last two years. Now, it is back to the beginning.

The OTA said the goal of the new road is to take traffic off of Interstate 35.

"This facility has to help with alleviating some of that traffic," Angier said.

>> Video Below: OTA resumes Cleveland County turnpike plans after state Supreme Court ruling

The map of the proposed route has been changed. The OTA said the route doesn't comply with some requirements from the Bureau of Reclamation due to how close it is to Lake Thunderbird.

The route will move west, closer to I-35.

OTA said it wants help from the public to decide where the route will go.

"It's an area between I-35 and Lake Thunderbird, but the pinpointing is exactly where we want to slow down and work with the public so we can together decide that," Angier said.

The agency said it will face barriers, like avoiding developments popping up all across Norman.

"It's sometimes a Catch-22, the fact that an area is doing great and growing," Angier said. "Therefore, I-35 not meeting those needs again."

>> Video Below: 'Really shocked': Landowners find out OTA could use eminent domain to take their property for turnpike

The OTA is also working to avoid properties that could stand where the proposed route is drawn.

"We’re sensitive to specifically property owners being in the way, so hopefully once we work with them, we can minimize those impacts, and if there are in the path of the final alignment, we want them to know all their options," Angier said.

The OTA said it is planning a May meeting for public input.

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Disclaimer:

This website publishes news articles that contain copyrighted material whose use has not been specifically authorized by the copyright owner. The non-commercial use of these news articles for the purposes of local news reporting constitutes "Fair Use" of the copyrighted materials as provided for in Section 107 of the US Copyright Law.

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