Keep Your Company Competitive and Customers Happy with Call Center Services from ABC Marketing Services

Call Center Company in Norman, OK

You don't have to be an all-A student from The University of Oklahoma near Norman to know that exceptional customer service and effective communication are more important than ever in today's environment. With a multitude of platforms available for customer engagement, companies and industries of all kinds are feeling compelled to elevate their client support.

In fact, savvy business leaders are exploring ways to cut costs by outsourcing their inbound and outbound voice services, along with the email and chat support that are crucial to daily operations. If your company is ready to enhance customer experience, retain and grow its client base, increase brand visibility, and outpace competitors, consider collaborating with ABC Marketing Services Services to take the next step.

Call Center Company Norman, OK

The ABC Marketing Services Difference

For over 20 years, our call center company in Norman, OK has been providing innovative solutions to help you engage with your markets across the U.S., Canada, and beyond. We've successfully launched hundreds of campaigns for a number of needs, including:

  • HelpHelp Desk
  • CareCustomer Care
  • TechnicalTechnical Support
  • SurveysSurveys
  • SettingAppointment Setting
  • OutboundOutbound Sales
  • LeadLead Generation

We recognize that choosing to partner with a call center for customer care and product support is a significant commitment. We also understand how challenging it can be to transition from another call center provider. That's why, as your trusted partner, we're dedicated to guiding you through this process every step of the way.

When you collaborate with ABC Marketing Services, you gain access to a team of experts who are ready to support your customers as if they were their own. Unlike other call center companies, we offer services that are fully customized to meet the unique needs of your business. Our centers are close to the U.S., in user-friendly destinations in Mexico, Belize, El Salvador, and Brazil, where our pricing is 50% lower than standard rates, and we can handle projects in Spanish, English, Portuguese, and other languages.

The ABC Marketing Norman, OK

What Industries Does ABC Marketing Services Target?

If you own a business, you're probably wondering whether we serve the industry in which you work. We're proud to serve many businesses in a number of different industries, including:

The bottom line? Our key motivator is your success. Let's talk today about your business objectives. Once we understand your business and your goals, we'll help you achieve the results you want with the help of reliable call center pros. Now that you know more about ABC Marketing Services, let's take a deeper dive into the most popular call center services we provide.

Call Center Company for Appointment Setting

Could you imagine booking an appointment at Brookdale Norman in Norman, only for their team to make a mistake and lose the reservation you made? Chances are you'd be mad. The same goes for your company when one of your customers books an appointment, and it's lost or delayed.

We recognize how time-consuming appointment setting can be for your business. That's where ABC Marketing Services comes in. We're one of the top call center companies providing appointment-setting services in the U.S. We specialize in offering customized solutions for businesses aiming to simplify their scheduling and improve customer engagement. Our goal is to help companies like yours stay organized and concentrate on what truly counts—achieving growth and success.

ABC Marketing Customer Care Norman, OK

Why Hire a Call Center Company in Norman, OK for Appointment Setting?

Partnering with a knowledgeable call center for appointment setting can help you save time, cut costs, and minimize stress. Plus, your business can avoid expenses such as equipment, overhead, setup time, and training, all while enhancing your profits and sales.

Some additional benefits of working with ABC Marketing Services for appointment setting include:

  • Care24/7 Service
  • FocusFocus More Time on Your Business
  • CorrectCorrect Difficult Staffing Problems
  • CommunicateCommunicate with Customers Effectively
  • GrowGrow Your Company
  • MoreMore

What Industries Benefit from ABC Appointment Setting Services?

Leaders in industries like Automotive & Transportation and Agriculture & Agribusiness find appointment setting services from ABC Marketing Services to be highly effective. Our appointment setting services help improve customer service, generate sales, and provide tech support for businesses such as:

  • list-startFarm Supply Distributors
  • list-startEquipment Manufacturers
  • list-startOrganic Farms
  • list-startCar Dealerships
  • list-startTrucking & Logistics Companies
  • list-startMore

Call Center Company for Help Desk

Outsourcing your help desk allows your customer service department to operate 24 hours a day. Our call center company in Norman, OK can offer tier-1 technical support or serve as backup for your in-house help desk team. Simplify your support process and focus on growing your business, instead of dealing with help desk nightmares.

ABC Marketing Help Desk Norman, OK

What Makes ABC Marketing Services the Best Choice for Outsourced Help Desk Services?

If you're worried about the high costs and hassles of Help Desk, look no further than our call center company for help. Help desk services from ABC Marketing Services include:

01

Some of the most competitive rates and flexible pricing options available, catering to a wide variety of needs, from fully dedicated agents to shared options priced by subscriber, call, or device.

02

A strong, purpose-driven service attitude. Like we stay ready for action with extensive help desk experience, available from 12/5 to 24/7 through phone, text, email, and live chat.

03

Secure and redundant call center infrastructure.

04

Bilingual Spanish/English and Portuguese/English agents, all fully trained with extremely low attrition.

Whether you're looking to integrate chat or email into your Help Desk services or hand over your operations for a fully managed system, ABC Marketing Services can help.

What Industries Benefit from Help Desk Services from ABC Marketing Services?

Leaders in industries like E-Commerce & Retail and Education & E-Learning find outsourced help desk services from ABC Marketing Services to be highly effective. Our help desk services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startOnline Learning Platforms
  • list-startPrivate Schools
  • list-startOnline Stores
  • list-startFashion Brands
  • list-startMore

Call Center Company for Technical Support

ABC Marketing Services is a call center company known for its tech support - so much so that we offer two different tiers to accommodate our customers.

ABC Marketing Technical Support Norman, OK

Standard Tech Support

For Basic Tier 1 Tech Support, our agent collects your customer's information and analyzes it to identify and resolve issues using established procedures. Typically, a Tier 1 agent works under the close supervision of a senior technician from your staff. Sometimes, your tech support needs can be integrated with the PTS offerings listed below, generating revenue for your company.

ABC Marketing Surveys Norman, OK

Premium Tech Support (PTS)

Our all-in-one, customizable Premium Technical Support (PTS) solution offers exceptional tech support for all the connected devices and services used by your customers. There's no requirement for you to create your own offering. This comprehensive solution comes with all the necessary call center resources, software, technology, and operational expertise. You just need to promote your PTS program to your customers.

A few of the reasons why customers choose our tech support services include:

01

Market-Leading Results

We help your company achieve better customer experiences and higher ROI.

02

Problem Solving

We help you deliver superior tech support experience via immediate live support and 24/7 problem-solving skills.

03

Available Customer Protection

Bundle additional services like device protection, Internet security, online backup, and other third-party services as part of a single PTS subscription.

What Industries Benefit from Tech Support Services from ABC Marketing Services?

Leaders in industries like Energy & Utilities and Financial Services & Banking find technical support services from ABC Marketing Services to be highly effective. Our technical support services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startWater & Electric Providers
  • list-startSolar Energy Firms
  • list-startInvestment Companies
  • list-startInsurance Firms
  • list-startMore

Call Center Company for Marketing Research

Marketing research, encompassing social and opinion studies, involves the organized collection of data regarding individuals or organizations through statistical techniques and applied social science methods. This approach provides valuable insights to inform market decisions. As an integral part of any business strategy, having the right research is fundamental for sustaining your company's competitive edge - and ABC Marketing Services can help.

What Sets ABC Marketing Services Apart from Other Research Group Providers?

ABC Marketing Appointment Setting Norman, OK

If business growth is on the menu this year, you've got to make informed decisions, and marketing research is one of the best ways to achieve that goal. Contact ABC Marketing Services to learn more about our marketing research services.

What Industries Benefit from Marketing Research Services from ABC Marketing Services?

Leaders in industries like Hospitality & Travel and IT & Software Development find marketing research services from ABC Marketing Services to be highly effective. Our marketing research services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startHotels
  • list-startTravel Agencies
  • list-startTech Startups
  • list-startIT Consulting Firms
  • list-startMore

Call Center Company for Surveys

Conducting outbound market research and distributing customer surveys are excellent ways to gain insights into your consumers, allowing you to enhance your products or services. Relying on trial and error can be costly. Let our call center agents assist you in making informed decisions and assessing adoption rates before launching anything new.

At ABC Marketing Services, we have the capacity to create both small and large-scale surveys. Our clients frequently report the benefits of using surveys. Some of those benefits include:

Surveys hold significant power. By tapping into the insights our call center gathers from consumers, we can assist you in developing new products and services or fine-tuning your existing offerings. Ready to discover how ABC Marketing Services can support your company? Give us a shout. We'll take the time to understand your needs and provide a tailored proposal just for you.

What Industries Benefit from Surveys from ABC Marketing Services?

Leaders in industries like Insurance and Logistics & Supply Chain find surveys from ABC Marketing Services to be highly effective. Our surveys help improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startHealth Insurance Providers
  • list-startAuto Insurance Companies
  • list-startWarehousing Companies
  • list-start3PL Providers

Stay Competitive and Keep Customers Happy with Help from ABC Marketing Services

As a leading call center company in Norman, OK, we know that innovative, custom service is what you need to succeed. That's why, since 1996, ABC Marketing Services has led the way in providing cost-conscious yet effective call center solutions for businesses like yours. From telemarketing and help desk services to lead generation and premium tech support, we can help. We've got the tools and resources to keep your company competitive and your customers happy. Contact us today to learn more about our unique call center services

Latest News in Norman, OK

Legendary golfer’s plane suffered terrifying equipment failure during flight

Former World No. 1 golfer Greg Norman had a terrifying flight recently as his private jet dealt with equipment failure while in the air.Norman detailed the incident recently on his Instagram account.He revealed that he heard a “loud pop,” before noticing that he had a “shattered windscreen.”According to Greg Norman, he returned to LAX after the incident for &...

Former World No. 1 golfer Greg Norman had a terrifying flight recently as his private jet dealt with equipment failure while in the air.

Norman detailed the incident recently on his Instagram account.

He revealed that he heard a “loud pop,” before noticing that he had a “shattered windscreen.”

According to Greg Norman, he returned to LAX after the incident for “the professionals to make sure all ok.” Norman added that in 40 years of private travel this is only the second time he has had this issue.

You can check out the photo Greg Norman posted below:

The 70-year-old Norman finished his professional golf career with 91 victories, including 20 on the PGA Tour. The two biggest wins of his career came in 1986 and 1993 when he won The Open Championship.

The Australia native held the World No. 1 Ranking for 331 weeks during his career. He was inducted into the World Golf Hall of Fame in 2001.

Norman also won the Byron Nelson Award five times, which is given to the PGA Tour player with the lowest adjusted scoring average.

In addition to starring as a golfer, Norman is also an incredibly successful businessman, including owning The Greg Norman Company,

Norman’s official website says that: “His internationally recognized brand boasts more than 120 golf course designs across six continents, a global real estate collection, award-winning wine, golf-inspired lifestyle apparel and a diverse investment division.”

In 2021, Norman became the founder and CEO of LIV Golf. He held that position until earlier this year.

Thankfully, Norman is OK after a scary incident on his private jet.

Softball Set to Host Norman Regional May 16-18 at Love’s Field

NORMAN — The reigning 2025 Southeastern Conference (SEC) Regular and SEC Co-Tournament Champion Oklahoma Sooners earned the No. 2 overall seed in the 2025 NCAA Softball Tournament and will host the Norman Regional at Love's Field May 16-18. Heading to Love's Field will be California, Omaha and Boston University.This is the 14th consecutive season that the Sooners have hosted a regional. Play will get going Friday, May 16 when Omaha takes on California at 2:30 p.m. Oklahoma will then take on BU at 5 p.m. on ESPNU...

NORMAN — The reigning 2025 Southeastern Conference (SEC) Regular and SEC Co-Tournament Champion Oklahoma Sooners earned the No. 2 overall seed in the 2025 NCAA Softball Tournament and will host the Norman Regional at Love's Field May 16-18. Heading to Love's Field will be California, Omaha and Boston University.

This is the 14th consecutive season that the Sooners have hosted a regional. Play will get going Friday, May 16 when Omaha takes on California at 2:30 p.m. Oklahoma will then take on BU at 5 p.m. on ESPNU.

Friday's winners will play game three at 2 p.m. Saturday, May 17, while the losing teams from Friday will meet in game four shortly after. Saturday's games will conclude with the loser of game three and the winner of game four in a win-or-go-home meeting. The start time for Sunday's regional final will be released at a late time this week.

The SEC has a tournament-high 14 teams in this year's NCAA Tournament. The winner of the Norman Regional will advance to the NCAA Super Regional against the winner of the Tuscaloosa Regional, hosted by the 15-overall seed Alabama Crimson Tide.

OU has made the NCAA Tournament in 31 consecutive seasons, good for every year under head coach Patty Gasso. OU defeated Cleveland State once and Oregon a pair of times to advance out of the 2024 Norman Regional in year one of Love's Field.

Season ticket holders that requested postseason tickets will be charged Monday, May 12 in accordance with the confirmation email received last week from the Oklahoma Athletics ticket office.

A limited number of remaining reserved outfield all-session tickets will go on sale to the public on Monday, May 12 at 10 a.m. Outfield all-session tickets will be $65 a piece and are good for admission into each game of the tournament. All ticket orders are subject to a $7 per ticket charge.

If tickets remain, single session seats will go on sale Wednesday at 10 a.m. Once all reserved seats have been sold, a limited number of standing room only tickets will be sold for each day. For ticket updates please refer to SoonerSports.com, the OU Ticket Office or by calling (405) 325-2424.

For more information on Oklahoma Softball, follow the Sooners on X (OU_Softball) and Instagram (@OU_Softball) and like Oklahoma Softball on Facebook.

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OU Basketball: How Oklahoma's 'Relationship' With Aaliyah Chavez Brought the Star to Norman

Jennie Baranczyk and her Oklahoma coaching staff had to tune into ESPN just like everybody else to see what program Aaliyah Chavez would choose.The top-ranked recruit and Gatorade National Player of the Year made the wait worthwhile for the Sooners, and OU officially signed the highest rated recruit in prog...

Jennie Baranczyk and her Oklahoma coaching staff had to tune into ESPN just like everybody else to see what program Aaliyah Chavez would choose.

The top-ranked recruit and Gatorade National Player of the Year made the wait worthwhile for the Sooners, and OU officially signed the highest rated recruit in program history last Thursday.

“You don’t get to usually watch it on ESPN live and not have any idea. We had no idea,” Baranczyk said Monday on a video call with media in her first press conference since signing Chavez. “… We were hopeful, but it was pretty cool. And now she’s just kind of been on a tour everywhere and it’s back to work as usual.”

The signing concluded OU’s pursuit of Chavez, a recruitment that spanned multiple years, in an effort that saw the Sooners beat Texas, UCLA, South Carolina and Texas Tech for her signature.

“Her recruiting process started when I first got here,” Baranczyk said. “You try to develop relationships and at the same time it’s been a really long process, but it also feels like yesterday watching her before she was in high school.

“It gives you a lot of faith in, they’re people of their word. … I’ve never had so many assumptions outside of what people think happened in a recruiting process (rather) than what actually did happen.

“… At the end of the day she picked our program because of the relationships she has with our coaches, our players. She really liked our team. And just a style of play that really fit. So that was kind of it.”

And Chavez should fit seamlessly into Baranczyk’s up-tempo attack.

She closed her career at Monterey High School in Lubbock, TX, in impressive fashion, averaging 34.9 points, 9.1 rebounds, 4.3 assists and 3.7 steals per game.

Chavez led the Plainsmen to the 5A Division II state title, and she helped her AAU team, CyFair Elite, win the championship at Nike Nationals in both 2022 and 2024.

Her experience around the best players throughout high school led Chavez and her family to look long and hard at multiple factors before selecting a college landing spot.

“She wants to put herself in a position to help come in and be able to lead in a way but also have really great leadership around her,” Baranczyk said. “So she’s just excited to be able to get in. So of course it’s about the pace of play and the style of play, but it’s also about making those reads. And they’re people that do their homework and they’re looking at, OK, where’s a place that she can get better?

“And so she wants to get better. She’s not a player that’s coming in with a lot of ego. She’s confident, but she also knows she has a lot of work to do.”

For Baranczyk, recruiting a player the caliber of Chavez was different.

She’s landed highly sought after players before, both in the transfer portal in Payton Verhulst and Raegan Beers, but also through the high school ranks with Sahara Williams.

But the pursuit of the nation’s top player had its own challenges.

“There were so many rumors that we were paying her millions of dollars, and it's just simply not true,” Baranczyk said. “That was something that was hard to navigate even in your own locker room because there are so many different things that people just say to say. As much as even what schools you're recruiting against, there was so many opinions out there on who you're recruiting against and how much they're paying. Then the world of social media just kind of takes it where they want to take it.

“… As much as her family wants to say, 'Hold on, we're in this for the right reasons; we're still looking for the right fit,' people are gonna believe what they want to believe. … As much as it was awesome, it was also so much more to navigate that we didn't even comprehend until you're in it.”

The attention didn’t seem to faze Chavez, though.

On top of leading her high school team to glory, Chavez scored 10 points and added four assists in the 2025 McDonald’s All-American Game, and she won the event’s 3-point shooting competition.

Now, Chavez will join fellow freshmen Keziah Lofton and Brooklyn Stewart to help OU’s returning roster build on last season’s run to the Sweet Sixteen.

“Aaliyah loves playing basketball. So she can shut everything out and she just wants to go out and play,” Baranczyk said. “That’s my favorite thing about her. … She wants to play with a team. She likes to set people up. She can shoot the ball. … She’s not going to ever stop working.”

Next Stop, Oklahoma: FIFA World Cup 2026 Team Base Camps in line for Norman, Oklahoma City

Oklahoma City and Norman are on the shortlist of Team Base Camps for the historic FIFA World Cup 2026. OKLAHOMA CITY - The world's most elite national soccer teams could soon be training in Oklahoma as the FIFA World Cup 2026™ heads to North America in June and July 2026. Oklahoma City and Norman have both been named in FIFA’s expanded list of potential Team Base Camps, bringing the global spotlight to t...

Oklahoma City and Norman are on the shortlist of Team Base Camps for the historic FIFA World Cup 2026.

OKLAHOMA CITY -

The world's most elite national soccer teams could soon be training in Oklahoma as the FIFA World Cup 2026™ heads to North America in June and July 2026. Oklahoma City and Norman have both been named in FIFA’s expanded list of potential Team Base Camps, bringing the global spotlight to the Sooner State during the largest sporting event in history.

Oklahoma City’s state-of-the-art professional soccer training facility in the heart of the Adventure District, along with the University of Oklahoma’s premier athletic complexes in Norman, have been identified as eligible training sites. These venues meet FIFA’s high standards and offer the world-class amenities required to host national teams next summer.

Final selections are expected later this year as national teams make their decisions.

Team Base Camps play a vital role in the tournament’s success—providing a home base where teams can train, rest, and prepare for matches. FIFA’s newly released Team Base Camp Brochure features 62 potential locations across the U.S., Canada, and Mexico. Each site underwent a detailed vetting process based on the quality of training facilities, local infrastructure, and accessibility to one or more of the 16 official host cities.

The 2026 tournament will be historic in more ways than one. For the first time, the FIFA World Cup™ will be jointly hosted by three nations—United States, Canada, and Mexico—and will feature an expanded field of 48 teams, making it the largest international soccer event ever held.

Oklahoma’s inclusion in this global event is the result of a collaborative effort led by the City of Oklahoma City, the OKC for Soccer Committee, Echo Investment Capital, Visit OKC, the University of Oklahoma, and the State of Oklahoma. OKC for Soccer, launched in August 2024, is a community-focused initiative spearheaded by Echo to redefine professional soccer in Oklahoma City.

FIFA first approached city leaders 6 months ago about the possibility, according to Court Jeske, president of OKC for Soccer.

"Oklahoma city is an international city, it's time we had a team on the international sport of soccer, the same way the Thunder represent us globally from a basketball perspective," he said.

Final decisions on Team Base Camps will be made after the FIFA World Cup 2026™ Final Draw, expected in December 2025. The draw will determine the geographic zones where teams will play their group matches—key information in choosing their training locations.

Local leaders and partners have expressed their excitement about the recognition and the potential for Oklahoma to play a meaningful role on the world stage.

Full list of potential base camps HERE.

“Though we know it is ultimately out of our control whether a national team selects metro OKC as a Team Base Camp, just the fact that we could be considered is a testament to our growth as a community, our rising profile in international sports, and our commitment to soccer. Our city hosts the Women’s College World Series, the world’s greatest basketball team, and will stage seven Olympic events in 2028. We are also making a major commitment to soccer through MAPS 4 and prioritize our relationship with the sport. I commend everyone involved in this effort for their collaborative work behind the scenes to establish this potential opportunity, and I can assure any national team that they will find OKC to be a fantastic host in 2026.”

"Oklahoma is investing heavily in sports tourism, generating a major economic impact across the state. Over the past two years, sports tourism has generated over $250 million in Oklahoma, and our potential to support yet another global sporting event presents a chance for Oklahoma’s unparalleled hospitality to shine. I am excited for the opportunity to show off our state as a world-class soccer destination.”

“This is another opportunity to elevate Oklahoma City as a global destination. Through pristine infrastructure, first-rate accommodations, and fun things to do, all of the pieces are in place to provide a ‘home away from home’ for the world’s best national teams.”

“Oklahoma City is now a contender to support the world’s best soccer teams and further demonstrate what we’re capable of on the biggest stage in sports. Not only is FIFA’s recognition significant for the region, but it is yet another example of our city’s growth and momentum. At Echo, we are proud to be at the forefront of the next chapter for professional soccer and sports & entertainment in OKC – an investment that will energize our community and devoted fans anywhere.”

“The Oklahoma Sooners are thrilled to open our doors and be included among the sites considered to host national teams for the World Cup. Our state is home to high-performance soccer facilities and a strong and growing fanbase. We’re incredibly thankful for the opportunity to support some of the world’s best squads as they compete on the largest stage in all of international soccer.”

“Oklahoma has united around the world’s game, and we are proud to extend our top-class facilities and renowned hospitality in support of the most historic World Cup ever. This marks another milestone in our region’s emergence as a location for international sporting events. On our part, we are incredibly proud to offer OKC’s pro soccer training facility as one of those world-class options.”

Reaction from fans

News of the possible connection to the World Cup spread quickly among the city's youngest fans.

Players at a downtown Oklahoma City futsal court said they're already savings for possible trips to Dallas or Kansas City to see actual matches.

"It seems like the whole city is growing in general, and with the basketball, everything's growing," said Edwin Diaz, a high school junior in Oklahoma City.

Matt McCabe

Matt McCabe is an award-winning journalist who has worked in Rockford, IL, and Kansas City, MO. Matt joined the News 9 team in May of 2023 as a multimedia journalist.

Disclaimer:

This website publishes news articles that contain copyrighted material whose use has not been specifically authorized by the copyright owner. The non-commercial use of these news articles for the purposes of local news reporting constitutes "Fair Use" of the copyrighted materials as provided for in Section 107 of the US Copyright Law.

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ABC Marketing Outbound Sales Norman, OK