Call Center Company in Newark, NJ
You don't have to be an all-A student from New Jersey Institute of Technology near Newark to know that exceptional customer service and effective communication are more important than ever in today's environment. With a multitude of platforms available for customer engagement, companies and industries of all kinds are feeling compelled to elevate their client support.
In fact, savvy business leaders are exploring ways to cut costs by outsourcing their inbound and outbound voice services, along with the email and chat support that are crucial to daily operations. If your company is ready to enhance customer experience, retain and grow its client base, increase brand visibility, and outpace competitors, consider collaborating with ABC Marketing Services Services to take the next step.

Years of Experience

- Call Center Company in Newark, NJ
- The ABC Marketing Services Difference
- Call Center Company for Appointment Setting
- What Services Does ABC Marketing Services Provide for These Industries?
- Call Center Company for Help Desk
- What Services Does ABC Marketing Services Provide for These Industries?
- Call Center Company for Technical Support
- What Services Does ABC Marketing Services Provide for These Industries?
- Call Center Company for Marketing Research
- What Industries Benefit from Marketing Research Services from ABC Marketing Services?
- Call Center Company for Surveys
- Stay Competitive and Keep Customers Happy with Help from ABC Marketing Services
The ABC Marketing Services Difference
For over 20 years, our call center company in Newark, NJ has been providing innovative solutions to help you engage with your markets across the U.S., Canada, and beyond. We've successfully launched hundreds of campaigns for a number of needs, including:
Help Desk
Customer Care
Technical Support
Surveys
Appointment Setting
Outbound Sales
Lead Generation
We recognize that choosing to partner with a call center for customer care and product support is a significant commitment. We also understand how challenging it can be to transition from another call center provider. That's why, as your trusted partner, we're dedicated to guiding you through this process every step of the way.
When you collaborate with ABC Marketing Services, you gain access to a team of experts who are ready to support your customers as if they were their own. Unlike other call center companies, we offer services that are fully customized to meet the unique needs of your business. Our centers are close to the U.S., in user-friendly destinations in Mexico, Belize, El Salvador, and Brazil, where our pricing is 50% lower than standard rates, and we can handle projects in Spanish, English, Portuguese, and other languages.

What Industries Does ABC Marketing Services Target?
If you own a business, you're probably wondering whether we serve the industry in which you work. We're proud to serve many businesses in a number of different industries, including:
Agriculture & Agribusiness
Automotive & Transportation
Business Services & Consulting
Construction & Engineering
E-Commerce & Retail
Education & E-Learning
Energy & Utilities
Financial Services & Banking
Government & Public Sector
Healthcare & Medical Services
Hospitality & Travel
Human Resources & Staffing
Information Technology (IT) & Software Development
Insurance
Legal & Law Firms
Logistics & Supply Chain
Manufacturing & Industrial
Marketing & Advertising
Media & Entertainment
Nonprofit & Charitable Organizations
Real Estate & Property Management
Security & Surveillance
Telecommunications
Waste Management & Environmental Services
Plastic surgery clinics
The bottom line? Our key motivator is your success. Let's talk today about your business objectives. Once we understand your business and your goals, we'll help you achieve the results you want with the help of reliable call center pros. Now that you know more about ABC Marketing Services, let's take a deeper dive into the most popular call center services we provide.
Call Center Company for Appointment Setting
Could you imagine booking an appointment at New Community Extended Care in Newark, only for their team to make a mistake and lose the reservation you made? Chances are you'd be mad. The same goes for your company when one of your customers books an appointment, and it's lost or delayed.
We recognize how time-consuming appointment setting can be for your business. That's where ABC Marketing Services comes in. We're one of the top call center companies providing appointment-setting services in the U.S. We specialize in offering customized solutions for businesses aiming to simplify their scheduling and improve customer engagement. Our goal is to help companies like yours stay organized and concentrate on what truly counts—achieving growth and success.

Why Hire a Call Center Company in Newark, NJ for Appointment Setting?
Partnering with a knowledgeable call center for appointment setting can help you save time, cut costs, and minimize stress. Plus, your business can avoid expenses such as equipment, overhead, setup time, and training, all while enhancing your profits and sales.
Some additional benefits of working with ABC Marketing Services for appointment setting include:
24/7 Service
Focus More Time on Your Business
Correct Difficult Staffing Problems
Communicate with Customers Effectively
Grow Your Company
More
What Industries Benefit from ABC Appointment Setting Services?
Leaders in industries like Automotive & Transportation and Agriculture & Agribusiness find appointment setting services from ABC Marketing Services to be highly effective. Our appointment setting services help improve customer service, generate sales, and provide tech support for businesses such as:
Farm Supply Distributors
Equipment Manufacturers
Organic Farms
Car Dealerships
Trucking & Logistics Companies
More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Automotive & Transportation and Agriculture & Agribusiness.
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Business Services & Consulting and Construction & Engineering.
Call Center Company for Help Desk
Outsourcing your help desk allows your customer service department to operate 24 hours a day. Our call center company in Newark, NJ can offer tier-1 technical support or serve as backup for your in-house help desk team. Simplify your support process and focus on growing your business, instead of dealing with help desk nightmares.

What Makes ABC Marketing Services the Best Choice for Outsourced Help Desk Services?
If you're worried about the high costs and hassles of Help Desk, look no further than our call center company for help. Help desk services from ABC Marketing Services include:
Some of the most competitive rates and flexible pricing options available, catering to a wide variety of needs, from fully dedicated agents to shared options priced by subscriber, call, or device.
A strong, purpose-driven service attitude. Like we stay ready for action with extensive help desk experience, available from 12/5 to 24/7 through phone, text, email, and live chat.
Secure and redundant call center infrastructure.
Bilingual Spanish/English and Portuguese/English agents, all fully trained with extremely low attrition.
Whether you're looking to integrate chat or email into your Help Desk services or hand over your operations for a fully managed system, ABC Marketing Services can help.
What Industries Benefit from Help Desk Services from ABC Marketing Services?
Leaders in industries like E-Commerce & Retail and Education & E-Learning find outsourced help desk services from ABC Marketing Services to be highly effective. Our help desk services improve customer service, generate sales, and provide support for businesses and organizations like:
Online Learning Platforms
Private Schools
Online Stores
Fashion Brands
More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Education & E-Learning E-Commerce and Retail.
Call Center Company for Technical Support
ABC Marketing Services is a call center company known for its tech support - so much so that we offer two different tiers to accommodate our customers.

Standard Tech Support
For Basic Tier 1 Tech Support, our agent collects your customer's information and analyzes it to identify and resolve issues using established procedures. Typically, a Tier 1 agent works under the close supervision of a senior technician from your staff. Sometimes, your tech support needs can be integrated with the PTS offerings listed below, generating revenue for your company.

Premium Tech Support (PTS)
Our all-in-one, customizable Premium Technical Support (PTS) solution offers exceptional tech support for all the connected devices and services used by your customers. There's no requirement for you to create your own offering. This comprehensive solution comes with all the necessary call center resources, software, technology, and operational expertise. You just need to promote your PTS program to your customers.
A few of the reasons why customers choose our tech support services include:
Market-Leading Results
We help your company achieve better customer experiences and higher ROI.
Problem Solving
We help you deliver superior tech support experience via immediate live support and 24/7 problem-solving skills.
Available Customer Protection
Bundle additional services like device protection, Internet security, online backup, and other third-party services as part of a single PTS subscription.
What Industries Benefit from Tech Support Services from ABC Marketing Services?
Leaders in industries like Energy & Utilities and Financial Services & Banking find technical support services from ABC Marketing Services to be highly effective. Our technical support services improve customer service, generate sales, and provide support for businesses and organizations like:
Water & Electric Providers
Solar Energy Firms
Investment Companies
Insurance Firms
More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Government & Public Sector and Healthcare & Medical.
Call Center Company for Marketing Research
Marketing research, encompassing social and opinion studies, involves the organized collection of data regarding individuals or organizations through statistical techniques and applied social science methods. This approach provides valuable insights to inform market decisions. As an integral part of any business strategy, having the right research is fundamental for sustaining your company's competitive edge - and ABC Marketing Services can help.
What Sets ABC Marketing Services Apart from Other Research Group Providers?

If business growth is on the menu this year, you've got to make informed decisions, and marketing research is one of the best ways to achieve that goal. Contact ABC Marketing Services to learn more about our marketing research services.
What Industries Benefit from Marketing Research Services from ABC Marketing Services?
Leaders in industries like Hospitality & Travel and IT & Software Development find marketing research services from ABC Marketing Services to be highly effective. Our marketing research services improve customer service, generate sales, and provide support for businesses and organizations like:
Hotels
Travel Agencies
Tech Startups
IT Consulting Firms
More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Hospitality & Travel and IT & Software Development.
Call Center Company for Surveys
Conducting outbound market research and distributing customer surveys are excellent ways to gain insights into your consumers, allowing you to enhance your products or services. Relying on trial and error can be costly. Let our call center agents assist you in making informed decisions and assessing adoption rates before launching anything new.
At ABC Marketing Services, we have the capacity to create both small and large-scale surveys. Our clients frequently report the benefits of using surveys. Some of those benefits include:
Surveys hold significant power. By tapping into the insights our call center gathers from consumers, we can assist you in developing new products and services or fine-tuning your existing offerings. Ready to discover how ABC Marketing Services can support your company? Give us a shout. We'll take the time to understand your needs and provide a tailored proposal just for you.
What Industries Benefit from Surveys from ABC Marketing Services?
Leaders in industries like Insurance and Logistics & Supply Chain find surveys from ABC Marketing Services to be highly effective. Our surveys help improve customer service, generate sales, and provide support for businesses and organizations like:
Health Insurance Providers
Auto Insurance Companies
Warehousing Companies
3PL Providers
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Hospitality & Travel and IT & Software Development.
Stay Competitive and Keep Customers Happy with Help from ABC Marketing Services
As a leading call center company in Newark, NJ, we know that innovative, custom service is what you need to succeed. That's why, since 1996, ABC Marketing Services has led the way in providing cost-conscious yet effective call center solutions for businesses like yours. From telemarketing and help desk services to lead generation and premium tech support, we can help. We've got the tools and resources to keep your company competitive and your customers happy. Contact us today to learn more about our unique call center services
Latest News in Newark, NJ
FAA cuts 25% of flights at Newark airport amid ATC shortage, construction causes delays
Pete Munteanhttps://6abc.com/post/faa-cuts-25-flights-newark-airport-air-traffic-controller-shortage-construction-causes-delays/16492171/
The order, which goes into effect immediately, will allow 56 planes to take off and land each hour while runway work is ongoingThe order, which goes into effect immediately, will allow 56 planes to take off and land each hour while runway work is ongoingNEWARK, N.J. -- The Federal Aviation Administration issued an order Tuesday decreasing the number of arrivals and departures allowed at Newark Libert...
The order, which goes into effect immediately, will allow 56 planes to take off and land each hour while runway work is ongoing
The order, which goes into effect immediately, will allow 56 planes to take off and land each hour while runway work is ongoing
NEWARK, N.J. -- The Federal Aviation Administration issued an order Tuesday decreasing the number of arrivals and departures allowed at Newark Liberty International Airport after weeks of delays caused by air traffic controller staffing shortages and runway construction.
The order, which goes into effect immediately, will allow 56 planes to take off and land each hour while the runway work is ongoing. The renovations are scheduled to run daily until June 15, and then on Saturdays through the end of the year.
When construction is not taking place, 68 arrivals and departures each hour will be allowed until October 25.
"Our goal is to relieve the substantial inconvenience to the traveling public from excessive flight delays due to construction, staffing challenges, and recent equipment issues, which magnify as they spread through the National Airspace System," Acting FAA Administrator Christopher Rocheleau said in a statement.
At one point, the FAA had targeted 77 total arrivals and departures at Newark each hour, but at the start of construction on April 15, they requested airlines cut that down to 70 total during the day and 62 during specific hours in the late afternoons and evenings.
Tuesday's order to cut flights comes after a three-day "delay reduction meeting" held in Washington with airlines, the FAA and the Port Authority of New York and New Jersey, which operates Newark airport.
The FAA added it will update the numbers if "capacity exists to accommodate more flights without a significant increase in delays, or that further flight reductions are necessary."
Besides runway construction, Newark Airport has been hit hard by a staffing shortage and telecommunications problems.
The air traffic control facility that handles flights arriving or departing the airport has a target of 38 "certified professional controllers," but only has 24 on staff, the FAA said in the order cutting flights.
The 63% staffing rate took another hit on April 28 when radio communications were lost for 30 seconds and radar went blank for 90 seconds during a busy afternoon. As a result, five workers took a 45-day trauma leave.
The facility has continued to see additional telecommunication outages since then.
The FAA says plans are in place to install three new "high-bandwidth telecommunications connections," replace copper lines and increase staffing at the facility.
(The-CNN-Wire & 2025 Cable News Network, Inc., a Time Warner Company. All rights reserved.)
Newark, NJ – Vehicle Collision Reported on Springfield Ave
MetroLaw | Robert A. Solomon, P.C.https://metrolaw.com/newark-nj-vehicle-collision-reported-on-springfield-ave/
Newark, NJ (May 21, 2025) – Emergency crews were dispatched Tuesday evening following a reported vehicle collision in Newark.The incident occurred at approximately 7:31 p.m. on May 20 in the 400 block of Springfield Ave. Authorities responded to 492 Springfield Ave after receiving reports of a crash involving at least one vehicle. First responders arrived on scene to assess the situation and provide necessary aid.At this time, details regarding the number of vehicles involved, the cause of the crash, or t...
Newark, NJ (May 21, 2025) – Emergency crews were dispatched Tuesday evening following a reported vehicle collision in Newark.
The incident occurred at approximately 7:31 p.m. on May 20 in the 400 block of Springfield Ave. Authorities responded to 492 Springfield Ave after receiving reports of a crash involving at least one vehicle. First responders arrived on scene to assess the situation and provide necessary aid.
At this time, details regarding the number of vehicles involved, the cause of the crash, or the presence of injuries have not been confirmed. Emergency personnel worked to manage traffic in the area while conducting a preliminary investigation. Any injured individuals were likely evaluated on-site or transported to local hospitals for further care. Officials have not yet released further information as the investigation continues.
We hope everyone involved in this incident recovers quickly and safely.
Car Accidents in New Jersey
Car accidents are among the most common causes of injury in New Jersey, especially in densely populated areas like Newark. Statewide, there are over 270,000 reported crashes annually, many resulting in injuries or property damage. The risk of collisions rises in areas with heavy traffic volume and multiple intersections.
For those involved in vehicle collisions, it’s important to know what steps to take next. Here’s what drivers and passengers should understand:
If you’ve been hurt in a car crash, a car accident attorney can help you take the necessary steps to protect yourself and seek compensation. Whether you’re dealing with medical bills, missed work, or lasting injuries, acting quickly is important. An attorney can help gather evidence, guide you through the legal process, and fight for what you deserve.
At Metro Law, we have been helping accident victims in New Jersey for over 40 years. Our lead attorney, Robert Solomon, brings decades of experience to every case we handle. We’re proud to serve clients in Newark and beyond with dedication and compassion. We offer free consultations, flexible appointment scheduling, and in-house multilingual support. Call 800-469-6476 today to get started with a team that cares about your future.
Newark, NJ – Collision Reported on Christie St in Ironbound
MetroLaw | Robert A. Solomon, P.C.https://metrolaw.com/newark-nj-collision-reported-on-christie-st-in-ironbound/
Newark, NJ (May 20, 2025) – Authorities responded to a vehicle collision in the Ironbound section of Newark on Tuesday afternoon that disrupted traffic and brought emergency crews to the scene.The crash was reported at approximately 12:36 p.m. on May 20 near 135 Christie St. Emergency personnel arrived quickly and assessed the situation, though specific details about the vehicles involved or the number of people injured have not yet been released. It is unclear whether any occupants required hospitalization. The...
Newark, NJ (May 20, 2025) – Authorities responded to a vehicle collision in the Ironbound section of Newark on Tuesday afternoon that disrupted traffic and brought emergency crews to the scene.
The crash was reported at approximately 12:36 p.m. on May 20 near 135 Christie St. Emergency personnel arrived quickly and assessed the situation, though specific details about the vehicles involved or the number of people injured have not yet been released. It is unclear whether any occupants required hospitalization. The area around the crash site experienced temporary delays while responders worked to clear the scene and investigate. Police are continuing to look into the cause of the accident.
We hope all those affected by this crash recover quickly and fully.
Car Accidents in New Jersey
Car accidents remain a daily concern on New Jersey roadways. Heavily populated urban areas such as Newark experience a higher number of incidents, particularly in busy neighborhoods like Ironbound. According to transportation data, New Jersey sees more than 270,000 reported collisions each year, a significant portion of which result in injuries.
Being involved in a vehicle crash often raises many questions. Here are some common issues victims may face in the aftermath of an accident:
If you were injured in a recent crash, don’t wait to contact a qualified car accident attorney. Legal support can help you understand the full value of your case, gather essential evidence, and meet important filing deadlines. The sooner you act, the stronger your position will be.
At Metro Law, we have more than 40 years of experience helping injured victims across New Jersey and New York. Based in Newark, our team—led by attorney Robert Solomon—offers personalized legal guidance tailored to your situation. We provide free consultations and can meet on weekends or evenings. Our multilingual staff is also ready to assist. Call 800-469-6476 today and take the first step toward recovery and justice.
A Newark air traffic controller on how it felt when systems went dark
Joel Rosehttps://www.npr.org/2025/05/22/g-s1-68333/newark-air-traffic-controller-atc
Kena Betancur/AFP via Getty Images There had been warning signs before radar and communications systems went dark at the facility that manages the airspace around Newark Liberty International Airport, according to an air traffic controller who was on duty during one of those failures.Still, their first reaction was shock."It was like disbelief. And th...
Kena Betancur/AFP via Getty Images
There had been warning signs before radar and communications systems went dark at the facility that manages the airspace around Newark Liberty International Airport, according to an air traffic controller who was on duty during one of those failures.
Still, their first reaction was shock.
"It was like disbelief. And then it was just like fury, honestly, like how could they have us working this, you know?," said the controller, who works in Philadelphia TRACON Area C, which manages the airspace around Newark. They asked NPR not to use their name because they're not authorized to speak publicly and are worried about retaliation from their employer, the Federal Aviation Administration.
"We had had other outages prior to that point that demonstrated to us that our equipment was unreliable," the controller said in an interview this week. Those earlier incidents were alarming enough, the controller says, that controllers handling Newark asked the FAA to reduce the number of planes in the airspace.
"We would ask them for less airplanes, and they would tell us no," they said.
Now regulators are taking those concerns more seriously. This week the FAA capped the number of flights in and out of Newark at 56 per hour, a cut of about 15%.
The new limits in Newark come after a harrowing month for travelers at one of the nation's busiest airports — and for the air traffic controllers who work the airspace around it. Radar and communication systems stopped working on at least three occasions, once for as long as 90 seconds, since April 28.
The incidents have raised big questions about how the air traffic control mess in Newark got as bad as it did, and what it will take to fix an aging air traffic control system. And they prompted one air traffic controller to share their perspective in an interview with NPR this week.
"We're overstretched, we're understaffed, we're all stressed out. Our equipment doesn't work," the controller said. "It's just not sustainable."
Anna Moneymaker/Getty Images
Transportation Secretary Sean Duffy insists that limiting that pace of arrivals and departures in Newark will help.
"I believe the system is safe. There are multiple redundancies throughout the system that keep people safe," Duffy said during a Senate committee hearing last week. "The key is not efficiency, the key is safety."
In a sense, Newark is suffering from the same problems as the entire air traffic control system in the U.S.: decades of underinvestment in aging communications systems, and a staffing shortage of more than 3,000 air traffic controllers nationwide.
But according to this controller, the recent problems are also unique to Newark — and many of them stem from the way the FAA moved the air traffic controllers who work the Newark airspace from Long Island, N.Y., to Philadelphia last year.
"We have issues FAA-wide. Those things are true. However this particular situation was a self-inflicted FAA decision to move us out of New York. We did not have these issues when we were in New York," they said. "So you're trying to make it seem like, well, the FAA is in shambles and that's why Newark is this problem. No, Newark is this problem because you moved us out of New York without a real plan."
The FAA did not respond directly to the controller's allegations. But the agency says moving control of the Newark airspace to Philadelphia was necessary to keep up with demand in some of the nation's busiest airspace.
"This has been meant to get us healthy on a staffing level," said Michael Whitaker, former FAA administrator during the Biden administration, said at a press conference in November. "With this move, we're able to relieve the stress in New York and improve controller staffing levels by recruiting and training controllers in Philadelphia."
For years, the FAA had been talking about moving control of the Newark airspace out of New York TRACON on Long Island, which handles the airspace around LaGuardia Airport and John F. Kennedy International Airport, the other two major airports in the area.
The FAA was having trouble hiring enough controllers to staff the facility on Long Island, due in part to the low rate of training success there, according to the agency. And the controllers who did work there consistently earned a lot of money through overtime.
Kena Betancur/AFP via Getty Images
Eventually, the FAA decided to move the air traffic controllers who handle Newark to Philadelphia, where the cost of living is lower and it would be easier to recruit. The agency offered bonuses of $100,000 to incentivize controllers to move. Still, some did not like the idea because they had friends and families in New York.
"I get it in a sense why they're like, well, let's move it somewhere else," the controller told NPR. "But I feel like the way that they went about it was really haphazard. It was really reckless, honestly. And it was also a little bit cruel to us as people, as the controllers who they moved."
There had been 33 certified air traffic controllers working the Newark airspace on Long Island, and two dozen of them made the move last summer to Philadelphia.
From the beginning, there were concerns about how the move would work from a technical standpoint, one of the controllers told NPR.
"It didn't seem like they had thought out all of the elements of the move and how things would work fully because, you know, we would start asking them questions. Well, what about the equipment? How are you hooking this up? How is this going to work? And we did not get satisfying answers," they said.
Still, the controller says they tried to keep an open mind. But even they were surprised at how badly it's gone.
"It's been worse of a disaster than even the most cynical people in the union predicted," the controller said. "It's been a debacle."
The FAA says it is working on an expedited plan to install new fiber optic lines to replace the copper wires that are still in use in some places, and is also adding new backup systems to help with technical issues in Newark.
Spencer Platt/Getty Images
Secretary Duffy has announced a plan to "supercharge" the hiring of new air traffic controllers, but the reality is it takes years to train them. And the shortage of controllers is especially acute in Philadelphia, where some controllers have taken trauma leave to recover from the psychological impact of the recent outages.
"We are at our limit. Our families are telling us, you need a break. Like our friends are telling us, you don't seem OK. We are all at that point," said the controller we spoke to. "You can tell that people are breaking down. You can see the misery when people show up to work. There have been grown men crying in the parking lot on their breaks because of our work conditions."
The combination of technical outages and staffing shortages has forced airlines to cancel, delay or redirect hundreds of flights. The problems have disproportionately affected United Airlines, which has a major hub in Newark. And United CEO Scott Kirby put some of the blame on air traffic controllers in a public message to customers.
"Unfortunately, the technology issues were compounded as over 20% of the FAA controllers for EWR walked off the job," Kirby wrote.
The union that represents air traffic controllers disputes that any walked off the job, saying they are entitled to take time off before going back to work on equipment that failed.
"What we must do now is modernize the system, give the air traffic controllers the equipment they deserve, and not blame them for the issues that they're seeing," said Nick Daniels, the president of the National Air Traffic Controllers Association, in an interview.
Other air traffic controllers took issue with Kirby's comments, too.
"I don't expect for anyone to weep over us," said the Newark airspace controller who spoke to NPR. "We get paid more than a lot of people get paid to do this. But we are under immense stress every single day."
Charly Triballeau/AFP via Getty Images
Since these recent outages, aviation experts have insisted it is safe to fly in and out of Newark. But Transportation Secretary Duffy says he'd advised his wife to change her flight from Newark to LaGuardia — not because it was unsafe, Duffy said, but because she needed to get where she was going on time.
The Newark controller told NPR they would not use the airport, either.
"My best friend asked me the other day, like, 'I got a Newark flight, is it going to be fine?,'" they said. "I was like, no, don't fly out of Newark. Like, at the very least you're going to be delayed. But no, like, I've had to book flights and Newark is the cheapest and most convenient option, nine times out of ten. And I'm not going to do it."
Upgrades At 2 Popular Parks In Newark Cross The Finish Line
Eric Kieferhttps://patch.com/new-jersey/newarknj/upgrades-2-popular-parks-newark-cross-finish-line
Essex County recently completed a series of improvements at Independence Park and Branch Brook Park in Newark.Patch Staff|Updated Wed, May 21, 2025 at 1:10 pm ETNEWARK, NJ — Upgrades to two county-run parks in Newark have crossed the finish line.Essex County recently completed a series of improvements at Independence Park and Branch Brook Park. Learn more about each renovation below.INDEPENDENCE PARKTwo projects totaling more than $4.8 million have been finished at Independen...
Essex County recently completed a series of improvements at Independence Park and Branch Brook Park in Newark.
Patch Staff
|Updated Wed, May 21, 2025 at 1:10 pm ET
NEWARK, NJ — Upgrades to two county-run parks in Newark have crossed the finish line.
Essex County recently completed a series of improvements at Independence Park and Branch Brook Park. Learn more about each renovation below.
INDEPENDENCE PARK
Two projects totaling more than $4.8 million have been finished at Independence Park in Newark. The improvements were funded with grants from the State of New Jersey and the American Rescue Plan as well as funds from the Essex County capital budget.
County officials released some details about each project (see photo above):
Find out what's happening in Newarkfor free with the latest updates from Patch.
SOCCER & BASEBALL/SOFTBALL – “The first project included the revitalization of an existing soccer field and existing Little League/softball field with new synthetic grass playing surfaces, enhanced drainage systems, new fencing, benches and trash receptacles and sports lighting, and landscaping. The field upgrades were designed in-house by the Department of Public Works. The Landtek Group from Bay Shore, N.Y., was awarded a publicly-bid contract for $1,181,245 to perform the construction work.”
SOCCER FIELD – “The second project included the resurfacing of an existing soccer field with a new synthetic playing surface and the creation of a new soccer field with a synthetic playing surface. Site improvements including new drainage systems, concrete sidewalks, pathway lighting, fencing, benches, lighting and landscaping also were completed. PS&S architects and engineers from Warren was awarded a professional services contract for $525,000 to design the new fields and the Sheriff Armando and Mary Fontoura Community Center that opened last year. Turco Golf Inc. from Pompton Lakes was awarded a publicly-bid contract for $3,636,765.”
Essex County Executive Joseph DiVincenzo Jr. said that even though Independence Park is one of the smallest parks in the county system, it is one of the most heavily used.
“Because of the density of the population and development in Newark’s Ironbound, this park literally is the backyard for our residents,” DiVincenzo said.
BRANCH BROOK PARK
Meanwhile, upgrades were also recently completed at Branch Brook Park, which is located in Newark and Belleville.
Here’s what to know about the work, county officials said:
“The Patricia Chambers Grove is located in the Northern Division of Branch Brook Park at the entrance on Heller Parkway in Newark. The open area was modernized with a stone-paved walking, ornamental pathway lighting, formal sitting areas and enhanced landscaping. In addition, across the street by the Althea Gibson Tennis Complex, sidewalks and steps were renovated to make access safer. The improvements transform a long overlooked and underutilized area of the park into a welcoming gateway and formally link it to the adjacent North Ward neighborhood.”
Officials said that Rhodeside and Harwell from Newark designed the improvements. ZN Construction from Elmwood Park was awarded a publicly bid contract for $1,344,000 to perform the construction work. The design work was funded with a grant from the Branch Brook Park Alliance. The construction work was funded with a grant from the NJ Green Acres program and through the Essex County capital budget.
A dedication ceremony was held at the park earlier this month, with officials recognizing the “numerous contributions” made by Chambers as a founding member of the Branch Brook Park Alliance.
“Patricia Chambers – along with Pat Ryan and Barbara Bell Coleman – took the initiative over 25 years ago to form the Branch Brook Park Alliance and create a partner that the county could rely on to assist with the revitalization and care of Branch Brook Park,” DiVincenzo recalled.
“Naming this beautifully designed and landscaped grove in her honor will remind present and future generations of her numerous contributions and hopefully inspire them to care for our parks as much as she did,” he added.
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