Call Center Company in Nashville, TN
You don't have to be an all-A student from Trevecca Nazarene University near Nashville to know that exceptional customer service and effective communication are more important than ever in today's environment. With a multitude of platforms available for customer engagement, companies and industries of all kinds are feeling compelled to elevate their client support.
In fact, savvy business leaders are exploring ways to cut costs by outsourcing their inbound and outbound voice services, along with the email and chat support that are crucial to daily operations. If your company is ready to enhance customer experience, retain and grow its client base, increase brand visibility, and outpace competitors, consider collaborating with ABC Marketing Services Services to take the next step.

Years of Experience

- Call Center Company in Nashville, TN
- The ABC Marketing Services Difference
- Call Center Company for Appointment Setting
- What Services Does ABC Marketing Services Provide for These Industries?
- Call Center Company for Help Desk
- What Services Does ABC Marketing Services Provide for These Industries?
- Call Center Company for Technical Support
- What Services Does ABC Marketing Services Provide for These Industries?
- Call Center Company for Marketing Research
- What Industries Benefit from Marketing Research Services from ABC Marketing Services?
- Call Center Company for Surveys
- Stay Competitive and Keep Customers Happy with Help from ABC Marketing Services
The ABC Marketing Services Difference
For over 20 years, our call center company in Nashville, TN has been providing innovative solutions to help you engage with your markets across the U.S., Canada, and beyond. We've successfully launched hundreds of campaigns for a number of needs, including:
Help Desk
Customer Care
Technical Support
Surveys
Appointment Setting
Outbound Sales
Lead Generation
We recognize that choosing to partner with a call center for customer care and product support is a significant commitment. We also understand how challenging it can be to transition from another call center provider. That's why, as your trusted partner, we're dedicated to guiding you through this process every step of the way.
When you collaborate with ABC Marketing Services, you gain access to a team of experts who are ready to support your customers as if they were their own. Unlike other call center companies, we offer services that are fully customized to meet the unique needs of your business. Our centers are close to the U.S., in user-friendly destinations in Mexico, Belize, El Salvador, and Brazil, where our pricing is 50% lower than standard rates, and we can handle projects in Spanish, English, Portuguese, and other languages.

What Industries Does ABC Marketing Services Target?
If you own a business, you're probably wondering whether we serve the industry in which you work. We're proud to serve many businesses in a number of different industries, including:
Agriculture & Agribusiness
Automotive & Transportation
Business Services & Consulting
Construction & Engineering
E-Commerce & Retail
Education & E-Learning
Energy & Utilities
Financial Services & Banking
Government & Public Sector
Healthcare & Medical Services
Hospitality & Travel
Human Resources & Staffing
Information Technology (IT) & Software Development
Insurance
Legal & Law Firms
Logistics & Supply Chain
Manufacturing & Industrial
Marketing & Advertising
Media & Entertainment
Nonprofit & Charitable Organizations
Real Estate & Property Management
Security & Surveillance
Telecommunications
Waste Management & Environmental Services
Plastic surgery clinics
The bottom line? Our key motivator is your success. Let's talk today about your business objectives. Once we understand your business and your goals, we'll help you achieve the results you want with the help of reliable call center pros. Now that you know more about ABC Marketing Services, let's take a deeper dive into the most popular call center services we provide.
Call Center Company for Appointment Setting
Could you imagine booking an appointment at Belmont Village Senior Living Green Hills in Nashville, only for their team to make a mistake and lose the reservation you made? Chances are you'd be mad. The same goes for your company when one of your customers books an appointment, and it's lost or delayed.
We recognize how time-consuming appointment setting can be for your business. That's where ABC Marketing Services comes in. We're one of the top call center companies providing appointment-setting services in the U.S. We specialize in offering customized solutions for businesses aiming to simplify their scheduling and improve customer engagement. Our goal is to help companies like yours stay organized and concentrate on what truly counts—achieving growth and success.

Why Hire a Call Center Company in Nashville, TN for Appointment Setting?
Partnering with a knowledgeable call center for appointment setting can help you save time, cut costs, and minimize stress. Plus, your business can avoid expenses such as equipment, overhead, setup time, and training, all while enhancing your profits and sales.
Some additional benefits of working with ABC Marketing Services for appointment setting include:
24/7 Service
Focus More Time on Your Business
Correct Difficult Staffing Problems
Communicate with Customers Effectively
Grow Your Company
More
What Industries Benefit from ABC Appointment Setting Services?
Leaders in industries like Automotive & Transportation and Agriculture & Agribusiness find appointment setting services from ABC Marketing Services to be highly effective. Our appointment setting services help improve customer service, generate sales, and provide tech support for businesses such as:
Farm Supply Distributors
Equipment Manufacturers
Organic Farms
Car Dealerships
Trucking & Logistics Companies
More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Automotive & Transportation and Agriculture & Agribusiness.
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Business Services & Consulting and Construction & Engineering.
Call Center Company for Help Desk
Outsourcing your help desk allows your customer service department to operate 24 hours a day. Our call center company in Nashville, TN can offer tier-1 technical support or serve as backup for your in-house help desk team. Simplify your support process and focus on growing your business, instead of dealing with help desk nightmares.

What Makes ABC Marketing Services the Best Choice for Outsourced Help Desk Services?
If you're worried about the high costs and hassles of Help Desk, look no further than our call center company for help. Help desk services from ABC Marketing Services include:
Some of the most competitive rates and flexible pricing options available, catering to a wide variety of needs, from fully dedicated agents to shared options priced by subscriber, call, or device.
A strong, purpose-driven service attitude. Like we stay ready for action with extensive help desk experience, available from 12/5 to 24/7 through phone, text, email, and live chat.
Secure and redundant call center infrastructure.
Bilingual Spanish/English and Portuguese/English agents, all fully trained with extremely low attrition.
Whether you're looking to integrate chat or email into your Help Desk services or hand over your operations for a fully managed system, ABC Marketing Services can help.
What Industries Benefit from Help Desk Services from ABC Marketing Services?
Leaders in industries like E-Commerce & Retail and Education & E-Learning find outsourced help desk services from ABC Marketing Services to be highly effective. Our help desk services improve customer service, generate sales, and provide support for businesses and organizations like:
Online Learning Platforms
Private Schools
Online Stores
Fashion Brands
More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Education & E-Learning E-Commerce and Retail.
Call Center Company for Technical Support
ABC Marketing Services is a call center company known for its tech support - so much so that we offer two different tiers to accommodate our customers.

Standard Tech Support
For Basic Tier 1 Tech Support, our agent collects your customer's information and analyzes it to identify and resolve issues using established procedures. Typically, a Tier 1 agent works under the close supervision of a senior technician from your staff. Sometimes, your tech support needs can be integrated with the PTS offerings listed below, generating revenue for your company.

Premium Tech Support (PTS)
Our all-in-one, customizable Premium Technical Support (PTS) solution offers exceptional tech support for all the connected devices and services used by your customers. There's no requirement for you to create your own offering. This comprehensive solution comes with all the necessary call center resources, software, technology, and operational expertise. You just need to promote your PTS program to your customers.
A few of the reasons why customers choose our tech support services include:
Market-Leading Results
We help your company achieve better customer experiences and higher ROI.
Problem Solving
We help you deliver superior tech support experience via immediate live support and 24/7 problem-solving skills.
Available Customer Protection
Bundle additional services like device protection, Internet security, online backup, and other third-party services as part of a single PTS subscription.
What Industries Benefit from Tech Support Services from ABC Marketing Services?
Leaders in industries like Energy & Utilities and Financial Services & Banking find technical support services from ABC Marketing Services to be highly effective. Our technical support services improve customer service, generate sales, and provide support for businesses and organizations like:
Water & Electric Providers
Solar Energy Firms
Investment Companies
Insurance Firms
More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Government & Public Sector and Healthcare & Medical.
Call Center Company for Marketing Research
Marketing research, encompassing social and opinion studies, involves the organized collection of data regarding individuals or organizations through statistical techniques and applied social science methods. This approach provides valuable insights to inform market decisions. As an integral part of any business strategy, having the right research is fundamental for sustaining your company's competitive edge - and ABC Marketing Services can help.
What Sets ABC Marketing Services Apart from Other Research Group Providers?

If business growth is on the menu this year, you've got to make informed decisions, and marketing research is one of the best ways to achieve that goal. Contact ABC Marketing Services to learn more about our marketing research services.
What Industries Benefit from Marketing Research Services from ABC Marketing Services?
Leaders in industries like Hospitality & Travel and IT & Software Development find marketing research services from ABC Marketing Services to be highly effective. Our marketing research services improve customer service, generate sales, and provide support for businesses and organizations like:
Hotels
Travel Agencies
Tech Startups
IT Consulting Firms
More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Hospitality & Travel and IT & Software Development.
Call Center Company for Surveys
Conducting outbound market research and distributing customer surveys are excellent ways to gain insights into your consumers, allowing you to enhance your products or services. Relying on trial and error can be costly. Let our call center agents assist you in making informed decisions and assessing adoption rates before launching anything new.
At ABC Marketing Services, we have the capacity to create both small and large-scale surveys. Our clients frequently report the benefits of using surveys. Some of those benefits include:
Surveys hold significant power. By tapping into the insights our call center gathers from consumers, we can assist you in developing new products and services or fine-tuning your existing offerings. Ready to discover how ABC Marketing Services can support your company? Give us a shout. We'll take the time to understand your needs and provide a tailored proposal just for you.
What Industries Benefit from Surveys from ABC Marketing Services?
Leaders in industries like Insurance and Logistics & Supply Chain find surveys from ABC Marketing Services to be highly effective. Our surveys help improve customer service, generate sales, and provide support for businesses and organizations like:
Health Insurance Providers
Auto Insurance Companies
Warehousing Companies
3PL Providers
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Hospitality & Travel and IT & Software Development.
Stay Competitive and Keep Customers Happy with Help from ABC Marketing Services
As a leading call center company in Nashville, TN, we know that innovative, custom service is what you need to succeed. That's why, since 1996, ABC Marketing Services has led the way in providing cost-conscious yet effective call center solutions for businesses like yours. From telemarketing and help desk services to lead generation and premium tech support, we can help. We've got the tools and resources to keep your company competitive and your customers happy. Contact us today to learn more about our unique call center services
Latest News in Nashville, TN
“I truly think he is still close to this area,” Branson Wells said.
Courtney Allenhttps://www.wsmv.com/2025/06/03/thermal-drone-helps-search-missing-pet-zebra-tn/
NASHVILLE, Tenn. (WSMV) - A pet zebra has been missing for four days now out of Christiana, Tennessee. Tuesday, search crews showed WSMV4’s Courtney Allen how they’re trying to track the zebra down and bring him home.A thermal drone has covered thousands of acres over the past few days for the pet zebra. It was spotted in a Christiana neighborhood, running along roads and on the side of Interstate 24, after his owner reported him mis...
NASHVILLE, Tenn. (WSMV) - A pet zebra has been missing for four days now out of Christiana, Tennessee. Tuesday, search crews showed WSMV4’s Courtney Allen how they’re trying to track the zebra down and bring him home.
A thermal drone has covered thousands of acres over the past few days for the pet zebra. It was spotted in a Christiana neighborhood, running along roads and on the side of Interstate 24, after his owner reported him missing Saturday.
“I truly think he is still close to this area,” Branson Wells said.
Wells with Volunteer Drone Services said he is working with the zebra’s owner to find the animal free of charge.
“In our thought process, this zebra has been avoiding people,” Wells said. “He is most likely in an area that does not get a whole lot of attention or eyes in the area where he can hide very well.”
Zebras are known to feed on grass, which is plentiful in the area. The zebra’s owner told WSMV4 on Monday that he hopes he has found a body of water.
“There are multiple ponds and rivers,” Wells said. “I have flown very low to the ground to see up under the trees, around the river banks and stuff like that.”
Wells is in the business of pet recovery, usually looking for dogs, cats or even cattle. This is his first zebra.
“We don’t really know what they are capable of, and everything, but my biggest worry is him injuring a family driving down the road.”
If he finds him, Wells said there are teams that could tranquilize the animal.
“Either that or getting in some cowboys and possibly rope this zebra in, but that would be completely up to the owner at that point,” Wells said. “We are just trying to figure out the best way possible and safest way possible to bring him back home.”
There is a K9 search scheduled for Tuesday night for the zebra. If you see him, be sure to call the Rutherford County Sheriff’s Office.
Tennessee Titans host youth football camp
Julian Mininsohnhttps://www.wkrn.com/sports/tennessee-titans/hosting-youth-football-camp/
NASHVILLE, Tenn. (WKRN) — The Tennessee Titans’ rookie class spent Friday at a youth football camp teaching kids football fundamentals.The camp, held at Christ Presbyterian Academy, signed autographs and took pictures with more than 100 kids Friday.???? TITAN UP all season long with the latest news and notes on the Tennessee Titans“When I was young — it didn&rsq...
NASHVILLE, Tenn. (WKRN) — The Tennessee Titans’ rookie class spent Friday at a youth football camp teaching kids football fundamentals.
The camp, held at Christ Presbyterian Academy, signed autographs and took pictures with more than 100 kids Friday.
???? TITAN UP all season long with the latest news and notes on the Tennessee Titans
“When I was young — it didn’t matter if you were an undrafted pick or first-round pick or even anything,” safety Kevin Winston Jr. said. “You looked like a superhero to me because you were playing the sport I loved at a high level. It’s good to be able to do that for them and show them I’m just like them.”
Wide receiver Chimere Dike did not have a similar camp growing up. He told News 2 that it was eye-opening when one camper asked for his autograph.
“It’s pretty cool — just being in that position when you’re younger and now you’re in a position where people are asking you,” Dike said. “I think it’s awesome, but it’s also humbling. It comes with the responsibility of having to uphold that standard that they’re looking at.”
News 2 is your official Tennessee Titans station. Click here for more season-long coverage.
But no player received more attention than quarterback Cam Ward, who threw touchdown passes to several different kids.
While attendees are learning the basics of football, they still have high expectations for Ward and the Titans.
Nashville, TN – Injury Collision at Exit 44B I-24 E & N/B I-65 Louisville
Police Accident Reports (888) 657-1460https://localaccidentreports.com/nashville-tn-injury-collision-at-exit-44b-i-24-e-n-b-i-65-louisville/
Nashville, TN (June 5, 2025) – A crash with injuries occurred at Exit 44B on I-24 East, where it merges with northbound I-65 toward Louisville, around 11:39 PM. Emergency responders were quick to the scene, providing care to the injured victims. Several individuals were treated at the site for a variety of injuries and some were transported to local hospitals for further care. The cause of the accident is currently under investigation. Our thoughts are with those affected by this crash.The crash led to significant traffic...
Nashville, TN (June 5, 2025) – A crash with injuries occurred at Exit 44B on I-24 East, where it merges with northbound I-65 toward Louisville, around 11:39 PM. Emergency responders were quick to the scene, providing care to the injured victims. Several individuals were treated at the site for a variety of injuries and some were transported to local hospitals for further care. The cause of the accident is currently under investigation. Our thoughts are with those affected by this crash.
The crash led to significant traffic disruptions as authorities worked to clear the scene and restore normal flow. The complex interchange connecting I-24 East and northbound I-65 is a critical area, and such incidents can cause considerable delays during late-night hours. Drivers in the area were advised to find alternate routes to avoid the blocked lanes. As the investigation continues, local authorities are emphasizing the need for caution when traveling through this area, especially during periods of reduced visibility.
Injury Crashes in Tennessee
Injury crashes involving multiple vehicles are a significant concern in Tennessee, particularly in urban areas like Nashville where high-speed roadways intersect with heavy commuter traffic. The interchange at Exit 44B, where I-24 East merges with northbound I-65, is a critical connection point for local and interstate travel, making it a high-risk area for collisions. Accidents at such interchanges often result from high traffic volumes, complex merging patterns, and driver inattention.
According to data from the Tennessee Department of Transportation, interchanges and ramps are common sites for injury crashes due to their complex traffic movements and limited reaction time for drivers. When collisions occur during peak hours, the risk of secondary incidents and widespread traffic delays also increases. In this instance, the crash caused significant traffic delays as emergency crews worked to clear the scene and conduct an investigation.
For residents of Nashville and other urban areas, it’s crucial to practice defensive driving and stay alert, especially when navigating complex interchanges. Understanding the risks associated with high-speed roadways and taking proactive measures can help reduce the likelihood of being involved in a collision.
If you or someone you know has been injured in a vehicle crash, it’s important to understand your rights and the steps to take afterward. Seeking legal guidance can help ensure that victims receive fair compensation for their injuries and navigate the complexities of insurance claims and legal processes.
For more information or to receive help after an accident, contact Local Accident Reports.
Note: These posts are created solely for the use of Local Accident Reports. We have not verified the information in these posts as the information is gathered from secondary sources. If you have personal knowledge that the information contained in these posts is inaccurate, please contact Local Accident Reports immediately so we can make the necessary corrections or remove the story.
Disclaimer: We are providing this information to the general public as a resource to use in the event you or a family member are injured in a similar incident. Every effort is put forth to honor the victims of accidents, and hope the information presented helps others avoid the same type of accidents in the future. The photos depicted in these posts are not representative of the actual accident scene. Please contact Local Accident Reports at (888) 657-1460 to be connected with an attorney in your area who will answer any legal questions you may have.
Nashville, TN – Crash with Injuries at I-440 W Exit 1 Near West End Ave
Police Accident Reports (888) 657-1460https://localaccidentreports.com/nashville-tn-crash-with-injuries-at-i-440-w-exit-1-near-west-end-ave/
Nashville, TN (June 4, 2025) – An accident resulting in injuries occurred Tuesday night on the westbound lanes of I-440 near Exit 1, by the West End Ave off-ramp in Midtown Nashville. The crash was reported around 8:16 p.m., prompting a rapid response from Nashville emergency crews.First responders, including paramedics and fire personnel, assessed and treated individuals hurt in the crash. Medics and fire crews worked to assist those suffering from injuries after the collision. Officials have not yet released specifics r...
Nashville, TN (June 4, 2025) – An accident resulting in injuries occurred Tuesday night on the westbound lanes of I-440 near Exit 1, by the West End Ave off-ramp in Midtown Nashville. The crash was reported around 8:16 p.m., prompting a rapid response from Nashville emergency crews.
First responders, including paramedics and fire personnel, assessed and treated individuals hurt in the crash. Medics and fire crews worked to assist those suffering from injuries after the collision. Officials have not yet released specifics regarding the number of people injured or how many vehicles were involved.
The crash site, located near a busy interchange connecting Midtown to major arterial roads, led to traffic slowdowns in the area. Commuters traveling along I-440 W experienced delays while emergency teams managed the scene and cleared debris from the roadway.
Authorities are actively investigating the events that led up to the collision. Potential contributing factors such as vehicle speed, traffic volume, and driver distraction are being reviewed, but no definitive cause has been announced.
Our thoughts are with those affected by this accident.
Urban Highway Collisions and Evening Traffic Risks in Tennessee
Crashes on interstates like I-440 are a persistent concern in Nashville, particularly near busy exits like West End Ave. This section of the city experiences a high concentration of both local and through traffic, especially during the evening hours when drivers may be fatigued or in a rush to reach their destinations.
Evening collisions, such as this 8:16 p.m. incident, often involve factors like diminished daylight, heavy merging traffic, or distracted driving. In Tennessee, recent data shows a steady increase in injury accidents during evening commutes, with Nashville accounting for a sizable share due to its urban density and fast-growing road network.
The West End Ave exit in Midtown is known for its complex traffic patterns, with frequent lane changes and sudden braking. These conditions make it critical for drivers to stay alert and maintain safe distances. Crashes in these zones can cause ripple effects across the surrounding highway system, affecting not just those involved but also the broader traffic flow.
Following any injury crash, especially on major roadways, it’s essential to seek prompt medical evaluation and consult with professionals to ensure one’s health, legal rights, and insurance claims are properly addressed.
If you or someone you know has been injured in a crash, reach out to Local Accident Reports for assistance.
Note: These posts are created solely for the use of Local Accident Reports. We have not verified the information in these posts as the information is gathered from secondary sources. If you have personal knowledge that the information contained in these posts is inaccurate, please contact Local Accident Reports immediately so we can make the necessary corrections or remove the story.
Disclaimer: We are providing this information to the general public as a resource to use in the event you or a family member are injured in a similar incident. Every effort is put forth to honor the victims of accidents, and hope the information presented helps others avoid the same type of accidents in the future. The photos depicted in these posts are not representative of the actual accident scene. Please contact Local Accident Reports at (888) 657-1460 to be connected with an attorney in your area who will answer any legal questions you may have.
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