Keep Your Company Competitive and Customers Happy with Call Center Services from ABC Marketing Services

Call Center Company in Murfreesboro, TN

You don't have to be an all-A student from Middle Tennessee State University near Murfreesboro to know that exceptional customer service and effective communication are more important than ever in today's environment. With a multitude of platforms available for customer engagement, companies and industries of all kinds are feeling compelled to elevate their client support.

In fact, savvy business leaders are exploring ways to cut costs by outsourcing their inbound and outbound voice services, along with the email and chat support that are crucial to daily operations. If your company is ready to enhance customer experience, retain and grow its client base, increase brand visibility, and outpace competitors, consider collaborating with ABC Marketing Services Services to take the next step.

Call Center Company Murfreesboro, TN

The ABC Marketing Services Difference

For over 20 years, our call center company in Murfreesboro, TN has been providing innovative solutions to help you engage with your markets across the U.S., Canada, and beyond. We've successfully launched hundreds of campaigns for a number of needs, including:

  • HelpHelp Desk
  • CareCustomer Care
  • TechnicalTechnical Support
  • SurveysSurveys
  • SettingAppointment Setting
  • OutboundOutbound Sales
  • LeadLead Generation

We recognize that choosing to partner with a call center for customer care and product support is a significant commitment. We also understand how challenging it can be to transition from another call center provider. That's why, as your trusted partner, we're dedicated to guiding you through this process every step of the way.

When you collaborate with ABC Marketing Services, you gain access to a team of experts who are ready to support your customers as if they were their own. Unlike other call center companies, we offer services that are fully customized to meet the unique needs of your business. Our centers are close to the U.S., in user-friendly destinations in Mexico, Belize, El Salvador, and Brazil, where our pricing is 50% lower than standard rates, and we can handle projects in Spanish, English, Portuguese, and other languages.

The ABC Marketing Murfreesboro, TN

What Industries Does ABC Marketing Services Target?

If you own a business, you're probably wondering whether we serve the industry in which you work. We're proud to serve many businesses in a number of different industries, including:

The bottom line? Our key motivator is your success. Let's talk today about your business objectives. Once we understand your business and your goals, we'll help you achieve the results you want with the help of reliable call center pros. Now that you know more about ABC Marketing Services, let's take a deeper dive into the most popular call center services we provide.

Call Center Company for Appointment Setting

Could you imagine booking an appointment at Park View Meadows in Murfreesboro, only for their team to make a mistake and lose the reservation you made? Chances are you'd be mad. The same goes for your company when one of your customers books an appointment, and it's lost or delayed.

We recognize how time-consuming appointment setting can be for your business. That's where ABC Marketing Services comes in. We're one of the top call center companies providing appointment-setting services in the U.S. We specialize in offering customized solutions for businesses aiming to simplify their scheduling and improve customer engagement. Our goal is to help companies like yours stay organized and concentrate on what truly counts—achieving growth and success.

ABC Marketing Customer Care Murfreesboro, TN

Why Hire a Call Center Company in Murfreesboro, TN for Appointment Setting?

Partnering with a knowledgeable call center for appointment setting can help you save time, cut costs, and minimize stress. Plus, your business can avoid expenses such as equipment, overhead, setup time, and training, all while enhancing your profits and sales.

Some additional benefits of working with ABC Marketing Services for appointment setting include:

  • Care24/7 Service
  • FocusFocus More Time on Your Business
  • CorrectCorrect Difficult Staffing Problems
  • CommunicateCommunicate with Customers Effectively
  • GrowGrow Your Company
  • MoreMore

What Industries Benefit from ABC Appointment Setting Services?

Leaders in industries like Automotive & Transportation and Agriculture & Agribusiness find appointment setting services from ABC Marketing Services to be highly effective. Our appointment setting services help improve customer service, generate sales, and provide tech support for businesses such as:

  • list-startFarm Supply Distributors
  • list-startEquipment Manufacturers
  • list-startOrganic Farms
  • list-startCar Dealerships
  • list-startTrucking & Logistics Companies
  • list-startMore

Call Center Company for Help Desk

Outsourcing your help desk allows your customer service department to operate 24 hours a day. Our call center company in Murfreesboro, TN can offer tier-1 technical support or serve as backup for your in-house help desk team. Simplify your support process and focus on growing your business, instead of dealing with help desk nightmares.

ABC Marketing Help Desk Murfreesboro, TN

What Makes ABC Marketing Services the Best Choice for Outsourced Help Desk Services?

If you're worried about the high costs and hassles of Help Desk, look no further than our call center company for help. Help desk services from ABC Marketing Services include:

01

Some of the most competitive rates and flexible pricing options available, catering to a wide variety of needs, from fully dedicated agents to shared options priced by subscriber, call, or device.

02

A strong, purpose-driven service attitude. Like we stay ready for action with extensive help desk experience, available from 12/5 to 24/7 through phone, text, email, and live chat.

03

Secure and redundant call center infrastructure.

04

Bilingual Spanish/English and Portuguese/English agents, all fully trained with extremely low attrition.

Whether you're looking to integrate chat or email into your Help Desk services or hand over your operations for a fully managed system, ABC Marketing Services can help.

What Industries Benefit from Help Desk Services from ABC Marketing Services?

Leaders in industries like E-Commerce & Retail and Education & E-Learning find outsourced help desk services from ABC Marketing Services to be highly effective. Our help desk services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startOnline Learning Platforms
  • list-startPrivate Schools
  • list-startOnline Stores
  • list-startFashion Brands
  • list-startMore

Call Center Company for Technical Support

ABC Marketing Services is a call center company known for its tech support - so much so that we offer two different tiers to accommodate our customers.

ABC Marketing Technical Support Murfreesboro, TN

Standard Tech Support

For Basic Tier 1 Tech Support, our agent collects your customer's information and analyzes it to identify and resolve issues using established procedures. Typically, a Tier 1 agent works under the close supervision of a senior technician from your staff. Sometimes, your tech support needs can be integrated with the PTS offerings listed below, generating revenue for your company.

ABC Marketing Surveys Murfreesboro, TN

Premium Tech Support (PTS)

Our all-in-one, customizable Premium Technical Support (PTS) solution offers exceptional tech support for all the connected devices and services used by your customers. There's no requirement for you to create your own offering. This comprehensive solution comes with all the necessary call center resources, software, technology, and operational expertise. You just need to promote your PTS program to your customers.

A few of the reasons why customers choose our tech support services include:

01

Market-Leading Results

We help your company achieve better customer experiences and higher ROI.

02

Problem Solving

We help you deliver superior tech support experience via immediate live support and 24/7 problem-solving skills.

03

Available Customer Protection

Bundle additional services like device protection, Internet security, online backup, and other third-party services as part of a single PTS subscription.

What Industries Benefit from Tech Support Services from ABC Marketing Services?

Leaders in industries like Energy & Utilities and Financial Services & Banking find technical support services from ABC Marketing Services to be highly effective. Our technical support services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startWater & Electric Providers
  • list-startSolar Energy Firms
  • list-startInvestment Companies
  • list-startInsurance Firms
  • list-startMore

Call Center Company for Marketing Research

Marketing research, encompassing social and opinion studies, involves the organized collection of data regarding individuals or organizations through statistical techniques and applied social science methods. This approach provides valuable insights to inform market decisions. As an integral part of any business strategy, having the right research is fundamental for sustaining your company's competitive edge - and ABC Marketing Services can help.

What Sets ABC Marketing Services Apart from Other Research Group Providers?

ABC Marketing Appointment Setting Murfreesboro, TN

If business growth is on the menu this year, you've got to make informed decisions, and marketing research is one of the best ways to achieve that goal. Contact ABC Marketing Services to learn more about our marketing research services.

What Industries Benefit from Marketing Research Services from ABC Marketing Services?

Leaders in industries like Hospitality & Travel and IT & Software Development find marketing research services from ABC Marketing Services to be highly effective. Our marketing research services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startHotels
  • list-startTravel Agencies
  • list-startTech Startups
  • list-startIT Consulting Firms
  • list-startMore

Call Center Company for Surveys

Conducting outbound market research and distributing customer surveys are excellent ways to gain insights into your consumers, allowing you to enhance your products or services. Relying on trial and error can be costly. Let our call center agents assist you in making informed decisions and assessing adoption rates before launching anything new.

At ABC Marketing Services, we have the capacity to create both small and large-scale surveys. Our clients frequently report the benefits of using surveys. Some of those benefits include:

Surveys hold significant power. By tapping into the insights our call center gathers from consumers, we can assist you in developing new products and services or fine-tuning your existing offerings. Ready to discover how ABC Marketing Services can support your company? Give us a shout. We'll take the time to understand your needs and provide a tailored proposal just for you.

What Industries Benefit from Surveys from ABC Marketing Services?

Leaders in industries like Insurance and Logistics & Supply Chain find surveys from ABC Marketing Services to be highly effective. Our surveys help improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startHealth Insurance Providers
  • list-startAuto Insurance Companies
  • list-startWarehousing Companies
  • list-start3PL Providers

Stay Competitive and Keep Customers Happy with Help from ABC Marketing Services

As a leading call center company in Murfreesboro, TN, we know that innovative, custom service is what you need to succeed. That's why, since 1996, ABC Marketing Services has led the way in providing cost-conscious yet effective call center solutions for businesses like yours. From telemarketing and help desk services to lead generation and premium tech support, we can help. We've got the tools and resources to keep your company competitive and your customers happy. Contact us today to learn more about our unique call center services

Latest News in Murfreesboro, TN

7 Fun Things To Do Near Murfreesboro, TN

See, eat and do aplenty in this Middle Tennessee town.Just a little over 30 miles from Nashville, Murfreesboro, Tennessee, has something for everyone. Full of rich history, over 400 restaurants, shops galore and museums for miles, there’s plenty to explore here. With so many options, it can be hard to choose just one, so we’ve rounded up our top seven must-dos while in the area. So get ready; let’s go explore!In This ArticleDive Into Civil War HistoryMurfreesboro and the surrou...

See, eat and do aplenty in this Middle Tennessee town.

Just a little over 30 miles from Nashville, Murfreesboro, Tennessee, has something for everyone. Full of rich history, over 400 restaurants, shops galore and museums for miles, there’s plenty to explore here. With so many options, it can be hard to choose just one, so we’ve rounded up our top seven must-dos while in the area. So get ready; let’s go explore!

In This Article

Dive Into Civil War History

Murfreesboro and the surrounding areas are full of Civil War history. Start your day at Stones River National Battlefield. Home to one of the largest and deadliest battles of the Civil War, The Battle of Stones River, this 570-acre space includes memorials, memorabilia and more. After, head over to Oaklands Mansion, which served as a field hospital during the war. While you’re there, you can also check out Section M of their Evergreen Cemetery, which houses a monument to honor and tell the stories of Black Soldiers who were buried in unmarked graves. A short drive away, Smyrna’s Sam Davis Home and museum gives visitors an up-close look at life during the Civil War through the eyes of Sam Davis and his family. It is full of artifacts and specially preserved architecture, and they even host free family days and tea parties for kids on occasion. And though tours are not open to the public, you can’t miss a drive by the Mary Kate Patterson house in LaVergne. Patterson served as a Confederate spy during the war and is thought to be the first woman buried in Nashville’s Confederate Circle.

Try Their Famous Hot Wings (And More)

We know you’ve heard all about hot chicken, but this Tennessee town has a history with hot wings, too. Celebrating 40 years in 2025, Toot’s is famed for introducing hot wings to the area, and any local will tell you it’s a must-do to try them. Deep-fried and served with your choice of sauce, these wings are tasty, delicious and unforgettable. Speaking of food, there’s plenty more to enjoy while you’re here. Slick Pig Bar-B-Que is known for its delectable meat selections – serving slow-smoked brisket, pork, ribs and even catfish with their famous sides like fried okra, cornbread, and mac and cheese. For something on the fancier side, Primrose Table and The Alley on Main never disappoint. Top it off with a sweet treat at Varin’s Sweet Shop, Simply Pure Sweets or OFLOW.

Listen To Live Music

It just wouldn’t be a trip to Tennessee without experiencing what we’re known for – but there’s plenty of music to experience outside of Music City. From country and blues to rock and soul, you’ll hear a little bit of it all at Hank’s Honky Tonk. Plus, they are open until midnight on weekdays and 1 a.m. on weekends. The Boro Bar and Grill has everything you’d want in a vibey live music joint: good food, good drinks, and of course, pool tables. Their schedule is as packed as their menu, so be sure to check out online who is playing in advance. And if you happen to be visiting in May, be sure to plan your trip around the Gallagher Music Fest. Taking place right in downtown Murfreesboro, there is music on repeat, plus great food, drinks and local vendors.

Shop ‘Til You Drop

Whether you’re looking for something old, new, trendy or one-of-a-kind, there’s plenty to buy around here. If you’re looking for something truly unique, the area has antique stores galore. Ralston Antiques in Eagleville, Hylabrook Antique Mall in Murfreesboro and Magnolia House Antiques in Smyrna are all sure to be full of hidden treasures. For the latest styles in clothing and accessories, head on over to Bella’s Boutique, Sugaree’s Boutique, Terri Leigh’s Boutique or Tiffany Lane Boutique, all in Murfreesboro, to get your fix. And nothing beats a local gift shop, so don’t forget to stop by Smyrna’s Buckle & Hide Leather and Murfreesboro’s Country Gourmet.

Get Out and About

There are plenty of benefits to being outside the city, but one that truly shines here is the abundance of outdoor recreation. The county boasts 1,200 acres of greenways, perfect for walking, biking, picnicking or just exploring. Need to take a swing? Go par for the course at Murfreesboro’s golf courses at Bloomfield Links, Cedar Crest, Indian Hills or Old Fort. And if it’s too hot? No sweat (literally). Cool off at the free splash pads at the Fountains of Gateway in Murfreesboro or Gregory Mill Park in Smyrna.

Experience Arts & Culture

This area’s creativity shines throughout the city – with arts and culture on display everywhere you turn. The Center for the Arts in Murfreesboro has a jam-packed schedule year-round, performing classics like “Cinderella” and “West Side Story” alongside more modern works like “Freaky Friday” and “Charlie and The Chocolate Factory.” If song and dance isn’t your thing, try a self-guided tour of the county’s murals. After all, there are over 100! Speaking of exploring, there are several interactive and educational museums here, including the Earth Experience – Middle Tennessee Museum of Natural History and the Discovery Center at Murfree Spring.

Be In The Center Of It All

Did you know that Murfreesboro is the geographic center of the state? The marker is located on Old Lascassas Pike and is open to the public. So swing by, get a photo and take center stage (literally).

Whatever you choose to do here, it’s sure to be memorable. So pack your bags, take your pick and enjoy your trip to Murfreesboro.

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