Keep Your Company Competitive and Customers Happy with Call Center Services from ABC Marketing Services

Call Center Company in Minneapolis, MN

You don't have to be an all-A student from University of Minnesota near Minneapolis to know that exceptional customer service and effective communication are more important than ever in today's environment. With a multitude of platforms available for customer engagement, companies and industries of all kinds are feeling compelled to elevate their client support.

In fact, savvy business leaders are exploring ways to cut costs by outsourcing their inbound and outbound voice services, along with the email and chat support that are crucial to daily operations. If your company is ready to enhance customer experience, retain and grow its client base, increase brand visibility, and outpace competitors, consider collaborating with ABC Marketing Services Services to take the next step.

Call Center Company Minneapolis, MN

The ABC Marketing Services Difference

For over 20 years, our call center company in Minneapolis, MN has been providing innovative solutions to help you engage with your markets across the U.S., Canada, and beyond. We've successfully launched hundreds of campaigns for a number of needs, including:

  • HelpHelp Desk
  • CareCustomer Care
  • TechnicalTechnical Support
  • SurveysSurveys
  • SettingAppointment Setting
  • OutboundOutbound Sales
  • LeadLead Generation

We recognize that choosing to partner with a call center for customer care and product support is a significant commitment. We also understand how challenging it can be to transition from another call center provider. That's why, as your trusted partner, we're dedicated to guiding you through this process every step of the way.

When you collaborate with ABC Marketing Services, you gain access to a team of experts who are ready to support your customers as if they were their own. Unlike other call center companies, we offer services that are fully customized to meet the unique needs of your business. Our centers are close to the U.S., in user-friendly destinations in Mexico, Belize, El Salvador, and Brazil, where our pricing is 50% lower than standard rates, and we can handle projects in Spanish, English, Portuguese, and other languages.

The ABC Marketing Minneapolis, MN

What Industries Does ABC Marketing Services Target?

If you own a business, you're probably wondering whether we serve the industry in which you work. We're proud to serve many businesses in a number of different industries, including:

The bottom line? Our key motivator is your success. Let's talk today about your business objectives. Once we understand your business and your goals, we'll help you achieve the results you want with the help of reliable call center pros. Now that you know more about ABC Marketing Services, let's take a deeper dive into the most popular call center services we provide.

Call Center Company for Appointment Setting

Could you imagine booking an appointment at Minnehaha Senior Living in Minneapolis, only for their team to make a mistake and lose the reservation you made? Chances are you'd be mad. The same goes for your company when one of your customers books an appointment, and it's lost or delayed.

We recognize how time-consuming appointment setting can be for your business. That's where ABC Marketing Services comes in. We're one of the top call center companies providing appointment-setting services in the U.S. We specialize in offering customized solutions for businesses aiming to simplify their scheduling and improve customer engagement. Our goal is to help companies like yours stay organized and concentrate on what truly counts—achieving growth and success.

ABC Marketing Customer Care Minneapolis, MN

Why Hire a Call Center Company in Minneapolis, MN for Appointment Setting?

Partnering with a knowledgeable call center for appointment setting can help you save time, cut costs, and minimize stress. Plus, your business can avoid expenses such as equipment, overhead, setup time, and training, all while enhancing your profits and sales.

Some additional benefits of working with ABC Marketing Services for appointment setting include:

  • Care24/7 Service
  • FocusFocus More Time on Your Business
  • CorrectCorrect Difficult Staffing Problems
  • CommunicateCommunicate with Customers Effectively
  • GrowGrow Your Company
  • MoreMore

What Industries Benefit from ABC Appointment Setting Services?

Leaders in industries like Automotive & Transportation and Agriculture & Agribusiness find appointment setting services from ABC Marketing Services to be highly effective. Our appointment setting services help improve customer service, generate sales, and provide tech support for businesses such as:

  • list-startFarm Supply Distributors
  • list-startEquipment Manufacturers
  • list-startOrganic Farms
  • list-startCar Dealerships
  • list-startTrucking & Logistics Companies
  • list-startMore

Call Center Company for Help Desk

Outsourcing your help desk allows your customer service department to operate 24 hours a day. Our call center company in Minneapolis, MN can offer tier-1 technical support or serve as backup for your in-house help desk team. Simplify your support process and focus on growing your business, instead of dealing with help desk nightmares.

ABC Marketing Help Desk Minneapolis, MN

What Makes ABC Marketing Services the Best Choice for Outsourced Help Desk Services?

If you're worried about the high costs and hassles of Help Desk, look no further than our call center company for help. Help desk services from ABC Marketing Services include:

01

Some of the most competitive rates and flexible pricing options available, catering to a wide variety of needs, from fully dedicated agents to shared options priced by subscriber, call, or device.

02

A strong, purpose-driven service attitude. Like we stay ready for action with extensive help desk experience, available from 12/5 to 24/7 through phone, text, email, and live chat.

03

Secure and redundant call center infrastructure.

04

Bilingual Spanish/English and Portuguese/English agents, all fully trained with extremely low attrition.

Whether you're looking to integrate chat or email into your Help Desk services or hand over your operations for a fully managed system, ABC Marketing Services can help.

What Industries Benefit from Help Desk Services from ABC Marketing Services?

Leaders in industries like E-Commerce & Retail and Education & E-Learning find outsourced help desk services from ABC Marketing Services to be highly effective. Our help desk services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startOnline Learning Platforms
  • list-startPrivate Schools
  • list-startOnline Stores
  • list-startFashion Brands
  • list-startMore

Call Center Company for Technical Support

ABC Marketing Services is a call center company known for its tech support - so much so that we offer two different tiers to accommodate our customers.

ABC Marketing Technical Support Minneapolis, MN

Standard Tech Support

For Basic Tier 1 Tech Support, our agent collects your customer's information and analyzes it to identify and resolve issues using established procedures. Typically, a Tier 1 agent works under the close supervision of a senior technician from your staff. Sometimes, your tech support needs can be integrated with the PTS offerings listed below, generating revenue for your company.

ABC Marketing Surveys Minneapolis, MN

Premium Tech Support (PTS)

Our all-in-one, customizable Premium Technical Support (PTS) solution offers exceptional tech support for all the connected devices and services used by your customers. There's no requirement for you to create your own offering. This comprehensive solution comes with all the necessary call center resources, software, technology, and operational expertise. You just need to promote your PTS program to your customers.

A few of the reasons why customers choose our tech support services include:

01

Market-Leading Results

We help your company achieve better customer experiences and higher ROI.

02

Problem Solving

We help you deliver superior tech support experience via immediate live support and 24/7 problem-solving skills.

03

Available Customer Protection

Bundle additional services like device protection, Internet security, online backup, and other third-party services as part of a single PTS subscription.

What Industries Benefit from Tech Support Services from ABC Marketing Services?

Leaders in industries like Energy & Utilities and Financial Services & Banking find technical support services from ABC Marketing Services to be highly effective. Our technical support services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startWater & Electric Providers
  • list-startSolar Energy Firms
  • list-startInvestment Companies
  • list-startInsurance Firms
  • list-startMore

Call Center Company for Marketing Research

Marketing research, encompassing social and opinion studies, involves the organized collection of data regarding individuals or organizations through statistical techniques and applied social science methods. This approach provides valuable insights to inform market decisions. As an integral part of any business strategy, having the right research is fundamental for sustaining your company's competitive edge - and ABC Marketing Services can help.

What Sets ABC Marketing Services Apart from Other Research Group Providers?

ABC Marketing Appointment Setting Minneapolis, MN

If business growth is on the menu this year, you've got to make informed decisions, and marketing research is one of the best ways to achieve that goal. Contact ABC Marketing Services to learn more about our marketing research services.

What Industries Benefit from Marketing Research Services from ABC Marketing Services?

Leaders in industries like Hospitality & Travel and IT & Software Development find marketing research services from ABC Marketing Services to be highly effective. Our marketing research services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startHotels
  • list-startTravel Agencies
  • list-startTech Startups
  • list-startIT Consulting Firms
  • list-startMore

Call Center Company for Surveys

Conducting outbound market research and distributing customer surveys are excellent ways to gain insights into your consumers, allowing you to enhance your products or services. Relying on trial and error can be costly. Let our call center agents assist you in making informed decisions and assessing adoption rates before launching anything new.

At ABC Marketing Services, we have the capacity to create both small and large-scale surveys. Our clients frequently report the benefits of using surveys. Some of those benefits include:

Surveys hold significant power. By tapping into the insights our call center gathers from consumers, we can assist you in developing new products and services or fine-tuning your existing offerings. Ready to discover how ABC Marketing Services can support your company? Give us a shout. We'll take the time to understand your needs and provide a tailored proposal just for you.

What Industries Benefit from Surveys from ABC Marketing Services?

Leaders in industries like Insurance and Logistics & Supply Chain find surveys from ABC Marketing Services to be highly effective. Our surveys help improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startHealth Insurance Providers
  • list-startAuto Insurance Companies
  • list-startWarehousing Companies
  • list-start3PL Providers

Stay Competitive and Keep Customers Happy with Help from ABC Marketing Services

As a leading call center company in Minneapolis, MN, we know that innovative, custom service is what you need to succeed. That's why, since 1996, ABC Marketing Services has led the way in providing cost-conscious yet effective call center solutions for businesses like yours. From telemarketing and help desk services to lead generation and premium tech support, we can help. We've got the tools and resources to keep your company competitive and your customers happy. Contact us today to learn more about our unique call center services

Latest News in Minneapolis, MN

Sports on TV today in Minneapolis, St. Paul and the Twin Cities

BASEBALL TIMETVRADIOCollege: Illinois vs. UCLA 10 am BTNAL: Cleveland at Twins (DH) Noon Twins.TV 102.9/830College: Penn State vs. Washington 2 pm BTNAL: Texas at N.Y. Yankees 6 pm PrimeCollege: Iowa vs. Rutgers 6 pm BTNClass AAA: Norfolk at Saints 6:30 pm 96.7 FMCollege: Houston vs. Kansas State 8 pm ESPN2BASKETBALLNBA playoffs: Indiana at New York 7 pm TNT, truTV, MaxWNBA: Dallas at Lynx 7 pm FDSNGOLFNCAA women: Team match...

BASEBALL TIMETVRADIO

College: Illinois vs. UCLA 10 am BTN

AL: Cleveland at Twins (DH) Noon Twins.TV 102.9/830

College: Penn State vs. Washington 2 pm BTN

AL: Texas at N.Y. Yankees 6 pm Prime

College: Iowa vs. Rutgers 6 pm BTN

Class AAA: Norfolk at Saints 6:30 pm 96.7 FM

College: Houston vs. Kansas State 8 pm ESPN2

BASKETBALL

NBA playoffs: Indiana at New York 7 pm TNT, truTV, Max

WNBA: Dallas at Lynx 7 pm FDSN

GOLF

NCAA women: Team match play final 5 pm GOLF

HOCKEY

NHL playoffs: Edmonton at Dallas 7 pm ESPN

SOCCER

UEFA Europa: Tottenham vs. Manchester United 1:55 pm CBSSN

U.S. Open Cup: St. Louis at Loons 6:30 pm Paramount+ 1500

U.S. Open Cup: FC Dallas at New York 6:30 pm CBSSN

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University of St. Thomas sports livestreams are here.

Timberwolves app on iHeart

Twins app on Audacy

Livestreams of high school sporting events in the metro area are available for purchase from Neighborhood Sports Network. Tap here for a link to the schedule. Other games throughout the state are available for a fee through the NFHS network

Area college sports livestreams are here: MIACNSICUMAC

In addition to sports listed above, more games are available from these web services: ESPN3ESPN+BIG+PeacockStadium FOX Sports

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Frost

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Twins

After winning a suspended game, the Twins lost 5-1 on a rainy day at Target Field.

Minneapolis, MN – Crash on I-394 E at Penn Ave S Leads to Injuries

Minneapolis, MN (May 20, 2025) – A traffic collision with injuries occurred late Tuesday morning on eastbound Interstate 394 at the Penn Ave S exit in the Bryn Mawr neighborhood. The crash was reported around 11:01 a.m. CDT and led to a swift emergency response from Minneapolis-area first responders.First responders, including paramedics and fire crews, worked to assist those suffering from injuries after the collision. The incident occurred on a major commuter route connecting downtown Minneapolis to the western suburbs,...

Minneapolis, MN (May 20, 2025) – A traffic collision with injuries occurred late Tuesday morning on eastbound Interstate 394 at the Penn Ave S exit in the Bryn Mawr neighborhood. The crash was reported around 11:01 a.m. CDT and led to a swift emergency response from Minneapolis-area first responders.

First responders, including paramedics and fire crews, worked to assist those suffering from injuries after the collision. The incident occurred on a major commuter route connecting downtown Minneapolis to the western suburbs, resulting in temporary delays for eastbound traffic.

While specific details regarding the number of vehicles and individuals involved have not been released, victims were treated at the scene for a variety of injuries. At least one person was transported to a nearby hospital for further evaluation and treatment.

Authorities worked to block off affected lanes of I-394 E to ensure the safety of emergency personnel and allow for cleanup operations. Traffic was rerouted or slowed for a period of time while crews managed the scene and began investigating the cause of the crash.

The incident remains under investigation, and no further information has been provided regarding contributing factors.

Our thoughts are with those affected by this accident.

Highway Collisions in the Minneapolis Area

I-394 serves as a vital corridor for both commercial and personal travel in and out of downtown Minneapolis. Interchanges such as Penn Ave S, where local traffic merges with fast-moving interstate vehicles, are especially susceptible to high-impact crashes due to changing speeds and lane shifts.

According to the Minnesota Department of Public Safety, the Minneapolis area sees a substantial number of highway accidents each year, particularly during mid-morning and evening commute periods. Factors such as distracted driving, sudden lane changes, and weather-related visibility issues often play a role in collisions on roads like I-394.

For those injured in highway crashes, the recovery process can be daunting. Medical treatment, insurance claims, and vehicle repair or replacement are just a few of the challenges victims may face. Ensuring proper documentation, medical evaluation, and legal guidance can help protect individuals' rights and streamline the recovery process.

To improve safety along routes like I-394, state and local agencies continue to implement speed monitoring, lane control systems, and driver awareness campaigns aimed at reducing the risk of high-speed accidents.

If you or someone you know has been injured in a crash, reach out to Local Accident Reports for assistance.

Minneapolis, MN – Injuries Reported in Accident on 1100 Kenwood Pkwy

Minneapolis, MN (May 20, 2025) – A traffic collision resulted in injuries late Tuesday morning in the Calhoun Isles area of Minneapolis, specifically at 1100 Kenwood Pkwy.The incident occurred around 11:44 a.m. CDT, prompting a swift response from Minneapolis Fire Department and emergency medical teams. First responders, including paramedics, assessed and treated individuals hurt in the crash. Authorities confirmed that a variety of injuries were sustained, although the number of injured parties and the severity of their ...

Minneapolis, MN (May 20, 2025) – A traffic collision resulted in injuries late Tuesday morning in the Calhoun Isles area of Minneapolis, specifically at 1100 Kenwood Pkwy.

The incident occurred around 11:44 a.m. CDT, prompting a swift response from Minneapolis Fire Department and emergency medical teams. First responders, including paramedics, assessed and treated individuals hurt in the crash. Authorities confirmed that a variety of injuries were sustained, although the number of injured parties and the severity of their conditions have not been publicly disclosed.

The accident caused localized disruptions in this quiet residential area, known for its tree-lined streets and proximity to parks and lakes. Emergency crews worked quickly to secure the scene, tend to the victims, and restore traffic flow along Kenwood Pkwy.

Officials are currently investigating the circumstances that led to the crash. As of this report, no further details have been released regarding the cause or whether citations were issued.

Our thoughts are with those affected by this accident.

Residential Accidents in Minneapolis: Risks and Recovery Near Kenwood Pkwy

Kenwood Pkwy in Calhoun Isles is typically known for its low traffic volume and scenic setting, but like many urban residential zones, it still presents collision risks—especially during late morning hours when local travel and deliveries increase. The area’s blend of residential driveways, pedestrian crossings, and intersections can create unexpected hazards for drivers not exercising full caution.

According to the Minnesota Department of Public Safety, residential-area crashes frequently involve factors such as distraction, failure to yield, and unsafe speed on narrow roads. Accidents in neighborhoods like Calhoun Isles may also be influenced by limited sightlines and complex intersections that require extra attention from motorists.

If you’re involved in a crash in a residential neighborhood, it’s important to seek medical attention immediately—even if injuries appear mild. Documenting the scene, including vehicle positions, roadway conditions, and witness accounts, can be essential for insurance and legal follow-ups.

For those impacted by residential collisions, understanding your legal rights and having access to supportive resources can make a significant difference in the recovery process.

If you or someone you know has been injured in a crash, reach out to Local Accident Reports for assistance.

Minnesota tornado warning: When will twister hit Minneapolis, Coon Rapids and Blaine - Latest here

The National Weather Service (NWS) issued a tornado alert for several Minnesota cities, including Minnesota, Coon Rapids and Blaine. The alert lasts till 2:45 PM CDT, the agency added. Earlier in the day, the NWS's Storm Prediction Center in Norman, Oklahoma, issued a Tornado Watch at 12:45 PM CDT, covering portions of Minnesota and Wisconsin. The watch remains in effect until 8:00 PM CDT, warning residents of the potential for tornadoes, severe thunderstorms, and hazardous weather conditions.Read More: ...

The National Weather Service (NWS) issued a tornado alert for several Minnesota cities, including Minnesota, Coon Rapids and Blaine. The alert lasts till 2:45 PM CDT, the agency added. Earlier in the day, the NWS's Storm Prediction Center in Norman, Oklahoma, issued a Tornado Watch at 12:45 PM CDT, covering portions of Minnesota and Wisconsin. The watch remains in effect until 8:00 PM CDT, warning residents of the potential for tornadoes, severe thunderstorms, and hazardous weather conditions.

Read More: Is a tornado watch or warning worse? Know the difference

In Minnesota, the watch includes 34 counties: Aitkin, Anoka, Benton, Carver, Cass, Chisago, Crow Wing, Dakota, Douglas, Goodhue, Grant, Hennepin, Isanti, Kanabec, Kandiyohi, McLeod, Meeker, Mille Lacs, Morrison, Otter Tail, Pine, Pope, Ramsey, Scott, Sherburne, Stearns, Stevens, Swift, Todd, Wabasha, Wadena, Washington, Wilkin, Winona, and Wright. In Wisconsin, 20 counties are affected: Barron, Buffalo, Burnett, Chippewa, Clark, Dunn, Eau Claire, Jackson, La Crosse, Monroe, Pepin, Pierce, Polk, Price, Rusk, Sawyer, St. Croix, Taylor, Trempealeau, and Washburn.

Several locals and storm chasers posted videos of a tornado approaching the Minneapolis area on social media.

The Storm Prediction Center advises residents to stay vigilant, as conditions are favorable for tornadoes, damaging winds, and large hail. The watch area includes urban centers like Minneapolis (Hennepin County) and St. Paul (Ramsey County) in Minnesota, and Eau Claire and La Crosse in Wisconsin, heightening concerns for populated areas. Weather officials urge preparedness, including monitoring local forecasts and having a safety plan.

The National Weather Service offices in Duluth (DLH), La Crosse (ARX), Minneapolis (MPX), and Fargo (FGF) are coordinating alerts. Residents are encouraged to follow updates via NOAA Weather Radio, local news, or official NWS channels. No specific tornadoes have been reported yet, but the watch signals a significant risk through early evening.

Storm latest: Tornado reports in Wisconsin after sirens blare in Minneapolis

The National Weather Service has issued a tornado watch across central and east-central Minnesota, including the entire Twin Cities metro area, until 8 p.m. Thursday.3:45 p.m. – Reports of tornado in western WisconsinThe system that sparked alerts in Minneapolis has now reportedly produced a tornado in western Wisconsin.The NWS says the...

The National Weather Service has issued a tornado watch across central and east-central Minnesota, including the entire Twin Cities metro area, until 8 p.m. Thursday.

3:45 p.m. – Reports of tornado in western Wisconsin

The system that sparked alerts in Minneapolis has now reportedly produced a tornado in western Wisconsin.

The NWS says there have been several reports of a tornado between Hammond and New Richmond, just across the Wisconsin border.

3:10 p.m. – Dramatic scenes over Minneapolis

It doesn't appear as though a tornado materialized in Minneapolis as of right now, but the storm was serious enough to spark a rare warning in the city.

Here's some video taken from Sven Sundgaard, showing rotation in the clouds as the system passed over Minneapolis, with tornado sirens blaring at the time.

And here's an image from KFAN's Zach Halverson looking north towards downtown Minneapolis from I-35W near Lake Street.

Update: 2:30 p.m. – Tornado warning in downtown Minneapolis

A tornado warning is in effect for Minneapolis until 2:45 p.m., with the National Weather Service saying that the rotation that prompted the warning moved over downtown Minneapolis at 2:30 p.m.

"Take cover if you are in the warning!" it said.

An alert was issued to Minneapolis residents, advising them to take shelter in a basement or lowest floor of a "sturdy building."

It came as a severe thunderstorm passed through the city, bringing heavy rain and high winds over a 20-30 minute period.

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Update 2:05 p.m. - Severe thunderstorm warning in Twin Cities

Latest 2 p.m. - Tornado potential approaching Twin Cities

A tornado warning has just been issued for the Prior Lake area.

"Rapid thunderstorm development is anticipated within a narrow warm sector moving into the region. Strong buoyancy and robust deep-layer shear will support supercells capable of all severe hazards, including very large hail from 2" to 3" in diameter, strong gusts, and tornadoes, a few of which could be strong," says the Storm Prediction Center (SPC).

Brainerd, St. Cloud, Willmar, the Twin Cities and Northfield are included in the watch, which is out ahead of a developing line of storms that are moving south to north.

Here are the Minnesota counties included in the watch.

"Tornadoes, some potentially strong, will be possible," the SPC said. "The tornado risk will likely be greater with southeastward extent on account of the broader warm sector. Scattered severe gusts are also expected given convective transport of strong low-level flow to the surface."

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