Keep Your Company Competitive and Customers Happy with Call Center Services from ABC Marketing Services

Call Center Company in Miami Gardens, FL

You don't have to be an all-A student from Atlantis Educational Center near Miami Gardens to know that exceptional customer service and effective communication are more important than ever in today's environment. With a multitude of platforms available for customer engagement, companies and industries of all kinds are feeling compelled to elevate their client support.

In fact, savvy business leaders are exploring ways to cut costs by outsourcing their inbound and outbound voice services, along with the email and chat support that are crucial to daily operations. If your company is ready to enhance customer experience, retain and grow its client base, increase brand visibility, and outpace competitors, consider collaborating with ABC Marketing Services Services to take the next step.

Call Center Company Miami Gardens, FL

The ABC Marketing Services Difference

For over 20 years, our call center company in Miami Gardens, FL has been providing innovative solutions to help you engage with your markets across the U.S., Canada, and beyond. We've successfully launched hundreds of campaigns for a number of needs, including:

  • HelpHelp Desk
  • CareCustomer Care
  • TechnicalTechnical Support
  • SurveysSurveys
  • SettingAppointment Setting
  • OutboundOutbound Sales
  • LeadLead Generation

We recognize that choosing to partner with a call center for customer care and product support is a significant commitment. We also understand how challenging it can be to transition from another call center provider. That's why, as your trusted partner, we're dedicated to guiding you through this process every step of the way.

When you collaborate with ABC Marketing Services, you gain access to a team of experts who are ready to support your customers as if they were their own. Unlike other call center companies, we offer services that are fully customized to meet the unique needs of your business. Our centers are close to the U.S., in user-friendly destinations in Mexico, Belize, El Salvador, and Brazil, where our pricing is 50% lower than standard rates, and we can handle projects in Spanish, English, Portuguese, and other languages.

The ABC Marketing Miami Gardens, FL

What Industries Does ABC Marketing Services Target?

If you own a business, you're probably wondering whether we serve the industry in which you work. We're proud to serve many businesses in a number of different industries, including:

The bottom line? Our key motivator is your success. Let's talk today about your business objectives. Once we understand your business and your goals, we'll help you achieve the results you want with the help of reliable call center pros. Now that you know more about ABC Marketing Services, let's take a deeper dive into the most popular call center services we provide.

Call Center Company for Appointment Setting

Could you imagine booking an appointment at Colonial Assisted Living at Miami in Miami Gardens, only for their team to make a mistake and lose the reservation you made? Chances are you'd be mad. The same goes for your company when one of your customers books an appointment, and it's lost or delayed.

We recognize how time-consuming appointment setting can be for your business. That's where ABC Marketing Services comes in. We're one of the top call center companies providing appointment-setting services in the U.S. We specialize in offering customized solutions for businesses aiming to simplify their scheduling and improve customer engagement. Our goal is to help companies like yours stay organized and concentrate on what truly counts—achieving growth and success.

ABC Marketing Customer Care Miami Gardens, FL

Why Hire a Call Center Company in Miami Gardens, FL for Appointment Setting?

Partnering with a knowledgeable call center for appointment setting can help you save time, cut costs, and minimize stress. Plus, your business can avoid expenses such as equipment, overhead, setup time, and training, all while enhancing your profits and sales.

Some additional benefits of working with ABC Marketing Services for appointment setting include:

  • Care24/7 Service
  • FocusFocus More Time on Your Business
  • CorrectCorrect Difficult Staffing Problems
  • CommunicateCommunicate with Customers Effectively
  • GrowGrow Your Company
  • MoreMore

What Industries Benefit from ABC Appointment Setting Services?

Leaders in industries like Automotive & Transportation and Agriculture & Agribusiness find appointment setting services from ABC Marketing Services to be highly effective. Our appointment setting services help improve customer service, generate sales, and provide tech support for businesses such as:

  • list-startFarm Supply Distributors
  • list-startEquipment Manufacturers
  • list-startOrganic Farms
  • list-startCar Dealerships
  • list-startTrucking & Logistics Companies
  • list-startMore

Call Center Company for Help Desk

Outsourcing your help desk allows your customer service department to operate 24 hours a day. Our call center company in Miami Gardens, FL can offer tier-1 technical support or serve as backup for your in-house help desk team. Simplify your support process and focus on growing your business, instead of dealing with help desk nightmares.

ABC Marketing Help Desk Miami Gardens, FL

What Makes ABC Marketing Services the Best Choice for Outsourced Help Desk Services?

If you're worried about the high costs and hassles of Help Desk, look no further than our call center company for help. Help desk services from ABC Marketing Services include:

01

Some of the most competitive rates and flexible pricing options available, catering to a wide variety of needs, from fully dedicated agents to shared options priced by subscriber, call, or device.

02

A strong, purpose-driven service attitude. Like we stay ready for action with extensive help desk experience, available from 12/5 to 24/7 through phone, text, email, and live chat.

03

Secure and redundant call center infrastructure.

04

Bilingual Spanish/English and Portuguese/English agents, all fully trained with extremely low attrition.

Whether you're looking to integrate chat or email into your Help Desk services or hand over your operations for a fully managed system, ABC Marketing Services can help.

What Industries Benefit from Help Desk Services from ABC Marketing Services?

Leaders in industries like E-Commerce & Retail and Education & E-Learning find outsourced help desk services from ABC Marketing Services to be highly effective. Our help desk services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startOnline Learning Platforms
  • list-startPrivate Schools
  • list-startOnline Stores
  • list-startFashion Brands
  • list-startMore

Call Center Company for Technical Support

ABC Marketing Services is a call center company known for its tech support - so much so that we offer two different tiers to accommodate our customers.

ABC Marketing Technical Support Miami Gardens, FL

Standard Tech Support

For Basic Tier 1 Tech Support, our agent collects your customer's information and analyzes it to identify and resolve issues using established procedures. Typically, a Tier 1 agent works under the close supervision of a senior technician from your staff. Sometimes, your tech support needs can be integrated with the PTS offerings listed below, generating revenue for your company.

ABC Marketing Surveys Miami Gardens, FL

Premium Tech Support (PTS)

Our all-in-one, customizable Premium Technical Support (PTS) solution offers exceptional tech support for all the connected devices and services used by your customers. There's no requirement for you to create your own offering. This comprehensive solution comes with all the necessary call center resources, software, technology, and operational expertise. You just need to promote your PTS program to your customers.

A few of the reasons why customers choose our tech support services include:

01

Market-Leading Results

We help your company achieve better customer experiences and higher ROI.

02

Problem Solving

We help you deliver superior tech support experience via immediate live support and 24/7 problem-solving skills.

03

Available Customer Protection

Bundle additional services like device protection, Internet security, online backup, and other third-party services as part of a single PTS subscription.

What Industries Benefit from Tech Support Services from ABC Marketing Services?

Leaders in industries like Energy & Utilities and Financial Services & Banking find technical support services from ABC Marketing Services to be highly effective. Our technical support services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startWater & Electric Providers
  • list-startSolar Energy Firms
  • list-startInvestment Companies
  • list-startInsurance Firms
  • list-startMore

Call Center Company for Marketing Research

Marketing research, encompassing social and opinion studies, involves the organized collection of data regarding individuals or organizations through statistical techniques and applied social science methods. This approach provides valuable insights to inform market decisions. As an integral part of any business strategy, having the right research is fundamental for sustaining your company's competitive edge - and ABC Marketing Services can help.

What Sets ABC Marketing Services Apart from Other Research Group Providers?

ABC Marketing Appointment Setting Miami Gardens, FL

If business growth is on the menu this year, you've got to make informed decisions, and marketing research is one of the best ways to achieve that goal. Contact ABC Marketing Services to learn more about our marketing research services.

What Industries Benefit from Marketing Research Services from ABC Marketing Services?

Leaders in industries like Hospitality & Travel and IT & Software Development find marketing research services from ABC Marketing Services to be highly effective. Our marketing research services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startHotels
  • list-startTravel Agencies
  • list-startTech Startups
  • list-startIT Consulting Firms
  • list-startMore

Call Center Company for Surveys

Conducting outbound market research and distributing customer surveys are excellent ways to gain insights into your consumers, allowing you to enhance your products or services. Relying on trial and error can be costly. Let our call center agents assist you in making informed decisions and assessing adoption rates before launching anything new.

At ABC Marketing Services, we have the capacity to create both small and large-scale surveys. Our clients frequently report the benefits of using surveys. Some of those benefits include:

Surveys hold significant power. By tapping into the insights our call center gathers from consumers, we can assist you in developing new products and services or fine-tuning your existing offerings. Ready to discover how ABC Marketing Services can support your company? Give us a shout. We'll take the time to understand your needs and provide a tailored proposal just for you.

What Industries Benefit from Surveys from ABC Marketing Services?

Leaders in industries like Insurance and Logistics & Supply Chain find surveys from ABC Marketing Services to be highly effective. Our surveys help improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startHealth Insurance Providers
  • list-startAuto Insurance Companies
  • list-startWarehousing Companies
  • list-start3PL Providers

Stay Competitive and Keep Customers Happy with Help from ABC Marketing Services

As a leading call center company in Miami Gardens, FL, we know that innovative, custom service is what you need to succeed. That's why, since 1996, ABC Marketing Services has led the way in providing cost-conscious yet effective call center solutions for businesses like yours. From telemarketing and help desk services to lead generation and premium tech support, we can help. We've got the tools and resources to keep your company competitive and your customers happy. Contact us today to learn more about our unique call center services

Latest News in Miami Gardens, FL

Miami Gardens to unveil monumental arch in honor of former Mayor Oliver G. Gilbert III

Miami Gardens is set to celebrate a significant moment in the city’s ongoing transformation with the unveiling of the Miami Gardens Monumental Letters and the Hon. Oliver G. Gilbert III Arch of Progress on Monday, May 5, 2025.The ceremony will take place at the Sunshine State Arch, located at NW 13th Ave and 167th St at 10:00 AM.This revitalization project is being made possible by a Placemaking Grant from the National Association of REALTORS. The goal of the project is to foster stronger community ties, enhance relations...

Miami Gardens is set to celebrate a significant moment in the city’s ongoing transformation with the unveiling of the Miami Gardens Monumental Letters and the Hon. Oliver G. Gilbert III Arch of Progress on Monday, May 5, 2025.

The ceremony will take place at the Sunshine State Arch, located at NW 13th Ave and 167th St at 10:00 AM.

This revitalization project is being made possible by a Placemaking Grant from the National Association of REALTORS. The goal of the project is to foster stronger community ties, enhance relationships with local government, and drive economic development through the revitalization of key public spaces.

Haitian-American Councilwoman Linda Julien, who spearheaded the project, believes that the arch and monumental letters will serve as symbols of unity and progress in Miami Gardens.

“Our community is stronger when we invest in spaces that bring people together,” said Councilwoman Julien. “These installations are more than just structures; they are symbols.”

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Gilbert is a former mayor, former Chairman of the Miami-Dade Board of County Commission, District 1 County Commissioner, and a transformative leader who was instrumental in the city’s rise as a cultural and economic hub.

Under his leadership, Miami Gardens achieved All-American City status in 2020, a testament to the growth and development of the area during his tenure. The renaming of the arch symbolizes the lasting impact of Gilbert’s contributions and leadership.

“These installations are more than just structures; they are symbols of the progress we’ve made as a city and the leadership that has guided us,” Julien added.

The event, which is open to the public, will celebrate Miami Gardens’ ongoing transformation and honor Mayor Gilbert’s contributions to the city’s success. For more information, contact Steven Meza, Legislative Analyst to Councilwoman Linda Julien, at smeza@miamigardens-fl.gov.

Miami Gardens, FL – Two Dead in House Fire Following Possible Gas Explosion on NW 185th Terrace

Miami Gardens, FL (May 7, 2025) – A tragic house fire early Wednesday morning claimed the lives of two individuals in Miami Gardens, as emergency crews responded to a blaze that may have been sparked by a gas explosion.According to Miami-Dade Fire Rescue, the fire broke out at approximately 3:34 a.m. at a residence located in the 2000 block of Northwest 185th Terrace. When firefighters arrived on the scene, they found the home fully engulfed in flames and immediately began efforts to extinguish the fire while protecting n...

Miami Gardens, FL (May 7, 2025) – A tragic house fire early Wednesday morning claimed the lives of two individuals in Miami Gardens, as emergency crews responded to a blaze that may have been sparked by a gas explosion.

According to Miami-Dade Fire Rescue, the fire broke out at approximately 3:34 a.m. at a residence located in the 2000 block of Northwest 185th Terrace. When firefighters arrived on the scene, they found the home fully engulfed in flames and immediately began efforts to extinguish the fire while protecting nearby structures from exposure.

During the response, fire crews adopted a defensive strategy due to a partial collapse of the building. Despite their efforts, officials later confirmed that two bodies were recovered from the charred remains of the residence.

Authorities said one of the residents reported hearing a loud explosion before discovering the fire and attempting to rescue his aunt and uncle, both of whom were unaccounted for during the initial evacuation. After being unable to locate them, he contacted 911.

The official cause of the fire has not yet been determined, but early reports suggest a possible gas explosion as the source. Investigators remain on-site and will conduct a full inquiry into the origin and cause of the deadly fire.

We extend our deepest condolences to the family and friends of the victims lost in this heartbreaking tragedy.

Residential Fires and Explosion Risks in Florida

Fatal residential fires—like the one that occurred this morning in Miami Gardens—underscore the devastating potential of sudden home emergencies, especially those involving gas leaks or explosions. Florida firefighters respond to thousands of residential fires each year, many of which begin during overnight hours when detection and response time can be delayed due to residents being asleep.

In this case, the fire escalated rapidly, forcing emergency crews into defensive operations due to structural collapse risks. Gas-fed fires can be particularly volatile, producing intense heat and leading to structural instability far faster than other types of fires.

Miami-Dade County, like many regions in Florida, includes homes with aging infrastructure or gas systems that may be vulnerable to leaks if not properly maintained. For residents, it’s critical to have working smoke detectors, accessible escape plans, and an awareness of gas safety protocols.

For families who lose loved ones in house fires, the aftermath can be overwhelming. In addition to grief, they may face legal complexities, insurance investigations, and the challenge of determining liability, particularly if faulty gas lines or appliances played a role in the incident.

At Local Accident Reports, we’re here to provide support during these unimaginable moments. Whether you need help connecting with investigative professionals, grief counseling, or legal guidance, our team is here to walk with you every step of the way. Contact Local Accident Reports today to access the compassionate resources you need to begin the path toward healing and justice.

Miami Gardens, FL – Injury Crash Blocks NB Tpke Near MM 1X South of SR-826

Miami Gardens, FL (April 15, 2025) – A crash involving injuries led to major traffic disruptions Tuesday morning on Florida’s Turnpike (SR-91) northbound, just south of SR-826 near mile marker 1X in the Miami Gardens area.The Florida Highway Patrol dispatched emergency units at 8:19 a.m. to respond to the collision, which blocked portions of the northbound lanes. As of this report, arrival times for emergency responders have not been confirmed, though reports indicate that injuries were sustained and roadways remain...

Miami Gardens, FL (April 15, 2025) – A crash involving injuries led to major traffic disruptions Tuesday morning on Florida’s Turnpike (SR-91) northbound, just south of SR-826 near mile marker 1X in the Miami Gardens area.

The Florida Highway Patrol dispatched emergency units at 8:19 a.m. to respond to the collision, which blocked portions of the northbound lanes. As of this report, arrival times for emergency responders have not been confirmed, though reports indicate that injuries were sustained and roadways remain blocked in the area.

Emergency responders, including paramedics and highway support teams, are actively managing the scene. At least one person was injured in the incident, though the full extent of those injuries has yet to be disclosed. The crash has caused significant congestion, especially during the peak of the morning commute.

The incident occurred on a critical stretch of the Turnpike that handles both local and long-distance traffic, and its proximity to SR-826 (Palmetto Expy) adds to the complexity of detours and congestion management. Commuters have been advised to seek alternate routes as northbound lanes are affected by cleanup operations and an active investigation.

The cause of the crash remains under investigation. Authorities are looking into traffic conditions, speed, driver behavior, and potential vehicle malfunctions.

Our thoughts go out to all those affected by this morning’s crash.

Florida Turnpike Crashes and Regional Impact

This morning's injury crash on Florida’s Turnpike northbound, just south of SR-826 in Miami Gardens, highlights the challenges and dangers associated with South Florida’s busiest roadways. Florida’s Turnpike is one of the state’s primary commercial and commuter arteries, and incidents on this route often cause widespread traffic disruptions and increase the risk for secondary collisions due to congestion and limited space for emergency access.

Crashes on the Turnpike can have far-reaching effects. In dense urban regions like Miami Gardens, a blockage near a major interchange like SR-826 can ripple into adjacent road systems, disrupting access to schools, medical facilities, and businesses. The timing of today’s crash—during the height of the morning commute—further compounds the difficulty for drivers and first responders alike.

Injury crashes in high-speed zones such as the Turnpike often lead to significant recovery timelines for victims. Physical injuries may be coupled with insurance disputes, lost income, and emotional trauma. For those affected, accessing legal, medical, and logistical support early is crucial.

Safety experts continually emphasize the need for defensive driving practices on Florida’s high-capacity roadways, particularly during peak traffic times. Speed control, situational awareness, and staying clear of distracted or aggressive drivers can significantly reduce risk. Still, even the most cautious motorists may find themselves caught in serious accidents.

If you or someone you know was hurt in a crash like the one reported near MM 1X this morning, support is available to help navigate what comes next.

At Local Accident Reports, we’re committed to supporting crash victims from the moment an accident occurs. If you’ve been injured in a serious roadway incident in South Florida, we can help you get connected to medical professionals, understand your legal options, and begin your journey toward recovery. Don’t wait—reach out to us today to learn how we can assist you.

Longpoint Sells Miami Gardens Warehouse For 50% Gain

Longpoint Partners turned a tidy profit on a warehouse in Miami Gardens, flipping the industrial facility for $15M more than its purchase price four years ago.Courtesy of CBREThe warehouse in Sunshine State Industrial Park at 1400 NW 159th Street.The Boston-based firm, led by Dwight Angelini, sold the 211K SF facility to Corebridge Real Estate Investors, a subsidiary of Corebridge Financial...

Longpoint Partners turned a tidy profit on a warehouse in Miami Gardens, flipping the industrial facility for $15M more than its purchase price four years ago.

Courtesy of CBRE

The warehouse in Sunshine State Industrial Park at 1400 NW 159th Street.

The Boston-based firm, led by Dwight Angelini, sold the 211K SF facility to Corebridge Real Estate Investors, a subsidiary of Corebridge Financial, for $43.5M, according to a press release.

Longpoint purchased the 11-acre property in 2021 for $28.9M, the South Florida Business Journal reported.

Located within the 5M SF Sunshine State Industrial Park at 1400 NW 159th St., the property is fully leased. One of the tenants at the property is DS18, an electronics manufacturer.

The warehouse, built in 1969, features 24-foot clear heights, 49 loading positions and 151 parking spaces. CBRE’s José Lobón, Trey Barry, Frank Fallon, Royce Rose, George Fallon, Gabriel Braun and Daniel Sarmiento represented Longpoint in the sale.

The deal equates to roughly $196 per SF. Average asking rent for Miami industrial space was $16 per SF at the end of 2024, up 7.7% year-over-year, according to a report by CBRE.

Rent growth is expected to slow after industrial development in Miami reached a historic peak in 2024, with more than 5M SF delivered, according to CBRE. Vacancy climbed to 5.7% last year from 2.7% in mid-2022, but construction is expected to slow.

Longpoint made the largest industrial purchase of 2024 — and one of the year’s biggest purchases overall — acquiring 26 properties from Blackstone’s Link Logistics in November for $331.3M. The firm secured a $180M loan from PGIM Real Estate to finance the 1.4M SF South Florida portfolio, with buildings dating from 1964 to 2003, The Real Deal reported.

Corebridge, led by CEO Douglas Tymins, bought another warehouse in Miami Gardens in mid-2024 for $25.5M that was fully leased to Moishe Mana, TRD reported at the time.

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