Call Center Company in Miami, FL
You don't have to be an all-A student from Florida Education Institute near Miami to know that exceptional customer service and effective communication are more important than ever in today's environment. With a multitude of platforms available for customer engagement, companies and industries of all kinds are feeling compelled to elevate their client support.
In fact, savvy business leaders are exploring ways to cut costs by outsourcing their inbound and outbound voice services, along with the email and chat support that are crucial to daily operations. If your company is ready to enhance customer experience, retain and grow its client base, increase brand visibility, and outpace competitors, consider collaborating with ABC Marketing Services Services to take the next step.

Years of Experience

- Call Center Company in Miami, FL
- The ABC Marketing Services Difference
- Call Center Company for Appointment Setting
- What Services Does ABC Marketing Services Provide for These Industries?
- Call Center Company for Help Desk
- What Services Does ABC Marketing Services Provide for These Industries?
- Call Center Company for Technical Support
- What Services Does ABC Marketing Services Provide for These Industries?
- Call Center Company for Marketing Research
- What Industries Benefit from Marketing Research Services from ABC Marketing Services?
- Call Center Company for Surveys
- Stay Competitive and Keep Customers Happy with Help from ABC Marketing Services
The ABC Marketing Services Difference
For over 20 years, our call center company in Miami, FL has been providing innovative solutions to help you engage with your markets across the U.S., Canada, and beyond. We've successfully launched hundreds of campaigns for a number of needs, including:
Help Desk
Customer Care
Technical Support
Surveys
Appointment Setting
Outbound Sales
Lead Generation
We recognize that choosing to partner with a call center for customer care and product support is a significant commitment. We also understand how challenging it can be to transition from another call center provider. That's why, as your trusted partner, we're dedicated to guiding you through this process every step of the way.
When you collaborate with ABC Marketing Services, you gain access to a team of experts who are ready to support your customers as if they were their own. Unlike other call center companies, we offer services that are fully customized to meet the unique needs of your business. Our centers are close to the U.S., in user-friendly destinations in Mexico, Belize, El Salvador, and Brazil, where our pricing is 50% lower than standard rates, and we can handle projects in Spanish, English, Portuguese, and other languages.

What Industries Does ABC Marketing Services Target?
If you own a business, you're probably wondering whether we serve the industry in which you work. We're proud to serve many businesses in a number of different industries, including:
Agriculture & Agribusiness
Automotive & Transportation
Business Services & Consulting
Construction & Engineering
E-Commerce & Retail
Education & E-Learning
Energy & Utilities
Financial Services & Banking
Government & Public Sector
Healthcare & Medical Services
Hospitality & Travel
Human Resources & Staffing
Information Technology (IT) & Software Development
Insurance
Legal & Law Firms
Logistics & Supply Chain
Manufacturing & Industrial
Marketing & Advertising
Media & Entertainment
Nonprofit & Charitable Organizations
Real Estate & Property Management
Security & Surveillance
Telecommunications
Waste Management & Environmental Services
Plastic surgery clinics
The bottom line? Our key motivator is your success. Let's talk today about your business objectives. Once we understand your business and your goals, we'll help you achieve the results you want with the help of reliable call center pros. Now that you know more about ABC Marketing Services, let's take a deeper dive into the most popular call center services we provide.
Call Center Company for Appointment Setting
Could you imagine booking an appointment at Residential Plaza at Blue Lagoon in Miami, only for their team to make a mistake and lose the reservation you made? Chances are you'd be mad. The same goes for your company when one of your customers books an appointment, and it's lost or delayed.
We recognize how time-consuming appointment setting can be for your business. That's where ABC Marketing Services comes in. We're one of the top call center companies providing appointment-setting services in the U.S. We specialize in offering customized solutions for businesses aiming to simplify their scheduling and improve customer engagement. Our goal is to help companies like yours stay organized and concentrate on what truly counts—achieving growth and success.

Why Hire a Call Center Company in Miami, FL for Appointment Setting?
Partnering with a knowledgeable call center for appointment setting can help you save time, cut costs, and minimize stress. Plus, your business can avoid expenses such as equipment, overhead, setup time, and training, all while enhancing your profits and sales.
Some additional benefits of working with ABC Marketing Services for appointment setting include:
24/7 Service
Focus More Time on Your Business
Correct Difficult Staffing Problems
Communicate with Customers Effectively
Grow Your Company
More
What Industries Benefit from ABC Appointment Setting Services?
Leaders in industries like Automotive & Transportation and Agriculture & Agribusiness find appointment setting services from ABC Marketing Services to be highly effective. Our appointment setting services help improve customer service, generate sales, and provide tech support for businesses such as:
Farm Supply Distributors
Equipment Manufacturers
Organic Farms
Car Dealerships
Trucking & Logistics Companies
More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Automotive & Transportation and Agriculture & Agribusiness.
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Business Services & Consulting and Construction & Engineering.
Call Center Company for Help Desk
Outsourcing your help desk allows your customer service department to operate 24 hours a day. Our call center company in Miami, FL can offer tier-1 technical support or serve as backup for your in-house help desk team. Simplify your support process and focus on growing your business, instead of dealing with help desk nightmares.

What Makes ABC Marketing Services the Best Choice for Outsourced Help Desk Services?
If you're worried about the high costs and hassles of Help Desk, look no further than our call center company for help. Help desk services from ABC Marketing Services include:
Some of the most competitive rates and flexible pricing options available, catering to a wide variety of needs, from fully dedicated agents to shared options priced by subscriber, call, or device.
A strong, purpose-driven service attitude. Like we stay ready for action with extensive help desk experience, available from 12/5 to 24/7 through phone, text, email, and live chat.
Secure and redundant call center infrastructure.
Bilingual Spanish/English and Portuguese/English agents, all fully trained with extremely low attrition.
Whether you're looking to integrate chat or email into your Help Desk services or hand over your operations for a fully managed system, ABC Marketing Services can help.
What Industries Benefit from Help Desk Services from ABC Marketing Services?
Leaders in industries like E-Commerce & Retail and Education & E-Learning find outsourced help desk services from ABC Marketing Services to be highly effective. Our help desk services improve customer service, generate sales, and provide support for businesses and organizations like:
Online Learning Platforms
Private Schools
Online Stores
Fashion Brands
More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Education & E-Learning E-Commerce and Retail.
Call Center Company for Technical Support
ABC Marketing Services is a call center company known for its tech support - so much so that we offer two different tiers to accommodate our customers.

Standard Tech Support
For Basic Tier 1 Tech Support, our agent collects your customer's information and analyzes it to identify and resolve issues using established procedures. Typically, a Tier 1 agent works under the close supervision of a senior technician from your staff. Sometimes, your tech support needs can be integrated with the PTS offerings listed below, generating revenue for your company.

Premium Tech Support (PTS)
Our all-in-one, customizable Premium Technical Support (PTS) solution offers exceptional tech support for all the connected devices and services used by your customers. There's no requirement for you to create your own offering. This comprehensive solution comes with all the necessary call center resources, software, technology, and operational expertise. You just need to promote your PTS program to your customers.
A few of the reasons why customers choose our tech support services include:
Market-Leading Results
We help your company achieve better customer experiences and higher ROI.
Problem Solving
We help you deliver superior tech support experience via immediate live support and 24/7 problem-solving skills.
Available Customer Protection
Bundle additional services like device protection, Internet security, online backup, and other third-party services as part of a single PTS subscription.
What Industries Benefit from Tech Support Services from ABC Marketing Services?
Leaders in industries like Energy & Utilities and Financial Services & Banking find technical support services from ABC Marketing Services to be highly effective. Our technical support services improve customer service, generate sales, and provide support for businesses and organizations like:
Water & Electric Providers
Solar Energy Firms
Investment Companies
Insurance Firms
More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Government & Public Sector and Healthcare & Medical.
Call Center Company for Marketing Research
Marketing research, encompassing social and opinion studies, involves the organized collection of data regarding individuals or organizations through statistical techniques and applied social science methods. This approach provides valuable insights to inform market decisions. As an integral part of any business strategy, having the right research is fundamental for sustaining your company's competitive edge - and ABC Marketing Services can help.
What Sets ABC Marketing Services Apart from Other Research Group Providers?

If business growth is on the menu this year, you've got to make informed decisions, and marketing research is one of the best ways to achieve that goal. Contact ABC Marketing Services to learn more about our marketing research services.
What Industries Benefit from Marketing Research Services from ABC Marketing Services?
Leaders in industries like Hospitality & Travel and IT & Software Development find marketing research services from ABC Marketing Services to be highly effective. Our marketing research services improve customer service, generate sales, and provide support for businesses and organizations like:
Hotels
Travel Agencies
Tech Startups
IT Consulting Firms
More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Hospitality & Travel and IT & Software Development.
Call Center Company for Surveys
Conducting outbound market research and distributing customer surveys are excellent ways to gain insights into your consumers, allowing you to enhance your products or services. Relying on trial and error can be costly. Let our call center agents assist you in making informed decisions and assessing adoption rates before launching anything new.
At ABC Marketing Services, we have the capacity to create both small and large-scale surveys. Our clients frequently report the benefits of using surveys. Some of those benefits include:
Surveys hold significant power. By tapping into the insights our call center gathers from consumers, we can assist you in developing new products and services or fine-tuning your existing offerings. Ready to discover how ABC Marketing Services can support your company? Give us a shout. We'll take the time to understand your needs and provide a tailored proposal just for you.
What Industries Benefit from Surveys from ABC Marketing Services?
Leaders in industries like Insurance and Logistics & Supply Chain find surveys from ABC Marketing Services to be highly effective. Our surveys help improve customer service, generate sales, and provide support for businesses and organizations like:
Health Insurance Providers
Auto Insurance Companies
Warehousing Companies
3PL Providers
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Hospitality & Travel and IT & Software Development.
Stay Competitive and Keep Customers Happy with Help from ABC Marketing Services
As a leading call center company in Miami, FL, we know that innovative, custom service is what you need to succeed. That's why, since 1996, ABC Marketing Services has led the way in providing cost-conscious yet effective call center solutions for businesses like yours. From telemarketing and help desk services to lead generation and premium tech support, we can help. We've got the tools and resources to keep your company competitive and your customers happy. Contact us today to learn more about our unique call center services
Latest News in Miami, FL
Miami, FL – Injury Crash Reported on SR-112 EB at NW 22nd Ave
Police Accident Reports (888) 657-1460https://localaccidentreports.com/miami-fl-injury-crash-reported-on-sr-112-eb-at-nw-22nd-ave/
Miami, FL (April 25, 2025) – Emergency crews responded to an injury crash Friday morning on the eastbound side of State Road 112 (Airport Expressway) near NW 22nd Ave. The crash was reported around 8:04 a.m., with first responders arriving at the scene by 8:45 a.m. to render assistance.Paramedics and Miami Fire Rescue personnel attended to the individuals injured in the crash. While authorities have not released the total number of people hurt or the extent of their injuries, medical assistance was provided at the scene. ...
Miami, FL (April 25, 2025) – Emergency crews responded to an injury crash Friday morning on the eastbound side of State Road 112 (Airport Expressway) near NW 22nd Ave. The crash was reported around 8:04 a.m., with first responders arriving at the scene by 8:45 a.m. to render assistance.
Paramedics and Miami Fire Rescue personnel attended to the individuals injured in the crash. While authorities have not released the total number of people hurt or the extent of their injuries, medical assistance was provided at the scene. Fortunately, officials confirmed that there was no roadblock, and traffic continued to flow despite the presence of emergency units.
The cause of the collision remains under investigation by the Florida Highway Patrol. SR-112 serves as a critical link between Miami International Airport and I-95, and it experiences high volumes of both commuter and commercial traffic, particularly during weekday mornings. The area around NW 22nd Ave is known for quick lane changes and heavy merging traffic, both of which can contribute to accident risks.
Our thoughts are with those who were injured in the crash, and we hope for their full and swift recovery.
Urban Expressway Accidents in Miami
Accidents along Miami’s expressways—like SR-112—pose a unique challenge for both commuters and emergency responders. Despite the absence of a roadblock in this case, any crash on a high-speed corridor can lead to sudden slowdowns, near-misses, and ongoing risk as vehicles attempt to maneuver around the scene. This morning’s incident near NW 22nd Ave serves as a reminder that even non-blocking crashes can have serious consequences.
SR-112 is a major commuter artery, facilitating airport access and regional movement through central Miami. The stretch near NW 22nd Ave is especially busy during peak travel hours and can be affected by visibility limitations, aggressive merging, or unexpected traffic shifts. Injury crashes in this corridor often involve rear-end collisions or side-swipes, especially when drivers are distracted or speeding through transition zones.
While traffic continued to move after the crash, the physical and emotional toll on those involved should not be understated. Common injuries from these types of collisions include whiplash, back trauma, and head injuries—any of which can require ongoing treatment and time away from work or daily activities.
Victims of expressway crashes should prioritize seeking medical attention even if injuries appear minor at first. They should also be aware of their legal rights, especially when another driver’s negligence may be a contributing factor.
If you or someone you love has been injured in an expressway crash in Miami, Local Accident Reports is here to help. Our team connects crash victims with trusted resources—from medical support to legal guidance—to ensure your recovery starts with the right information and support. Contact Local Accident Reports today to learn how we can assist you during your time of need.
Sip & Stroll: Latin Nights
Kimberly Aldunatehttps://patch.com/florida/miami/calendar/event/20250424/c2f2095a-338e-47e4-9ebb-38c95142c0dc/sip-stroll-latin-nights
This post was contributed by a community member. The views expressed here are the author's own.Miami|Local EventThu, Apr 24, 2025 at 6:00 PMFairchild Tropical Botanic Garden, Old Cutler Rd, Coral Gables, FL, 33156Let the tropical breeze guide you through a vibrant night at Fairchild Garden, where the enchanting sounds of live Latin music set th...
This post was contributed by a community member. The views expressed here are the author's own.
Miami|Local Event
- Thu, Apr 24, 2025 at 6:00 PM
- Fairchild Tropical Botanic Garden, Old Cutler Rd, Coral Gables, FL, 33156
Let the tropical breeze guide you through a vibrant night at Fairchild Garden, where the enchanting sounds of live Latin music set the scene for a one-of-a-kind experience under the stars. Whether you're here to sip, stroll, or salsa—this is your night to escape the ordinary.
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Latin Vinyl Night "Hora Social" Launches at Tomorrowland
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Miami, FL – Crash with Injuries on SR-826 NB at SR-836 Interchange
Police Accident Reports (888) 657-1460https://localaccidentreports.com/miami-fl-crash-with-injuries-on-sr-826-nb-at-sr-836-interchange/
Miami, FL (April 25, 2025) – A serious vehicle crash with injuries occurred Friday morning on the northbound lanes of State Road 826 (Palmetto Expressway) near the interchange with SR-836 (Dolphin Expressway) in Miami. Emergency responders were dispatched to the scene at approximately 9:13 a.m., with crews continuing to work through the aftermath of the collision.Fire rescue teams and paramedics responded to assist injured individuals at the scene. While details regarding the total number of victims and the nature of thei...
Miami, FL (April 25, 2025) – A serious vehicle crash with injuries occurred Friday morning on the northbound lanes of State Road 826 (Palmetto Expressway) near the interchange with SR-836 (Dolphin Expressway) in Miami. Emergency responders were dispatched to the scene at approximately 9:13 a.m., with crews continuing to work through the aftermath of the collision.
Fire rescue teams and paramedics responded to assist injured individuals at the scene. While details regarding the total number of victims and the nature of their injuries have not yet been made public, officials confirmed that the crash resulted in a full roadblock at one of Miami’s busiest highway interchanges.
The incident is currently under investigation by the Florida Highway Patrol. The SR-826/SR-836 interchange is a known congestion point within the Miami-Dade traffic network, and even minor crashes in this zone can have far-reaching impacts on regional travel. Authorities urged motorists to avoid the area and expect extended delays while emergency crews remained on-site.
We extend our thoughts to those injured and hope for their swift and complete recovery.
Expressway Collisions in Dense Urban Zones
High-speed expressways like SR-826 and SR-836 are vital to Miami’s transportation grid, yet they are also prone to crashes due to the intensity of traffic, tight interchanges, and complex merging zones. This morning’s injury crash highlights the danger posed when vehicles collide at or near a major junction—especially during peak travel hours.
Roadblocks in heavily trafficked expressway systems can bring significant disruptions, delaying emergency response and increasing the likelihood of secondary collisions. Emergency crews responding to these areas must work swiftly and with precision to manage injuries, assess vehicle damage, and restore traffic flow.
For injured individuals, the consequences can be severe. In addition to physical trauma, many victims experience emotional and financial strain as they manage hospital visits, insurance claims, and possible legal matters. Even crashes that occur at reduced speeds in congestion-prone zones can result in neck, back, and head injuries due to the force of impact and confined vehicle movement.
Urban expressway safety continues to be a priority for city planners and law enforcement agencies. Enhanced signage, speed regulation, and better lane design are among the tools used to reduce collision risks, but human behavior—such as aggressive driving, distracted navigation, or speeding—remains a critical factor.
If you’ve been hurt in a crash in a busy interchange like the one connecting SR-826 and SR-836, know that help is available. Local Accident Reports works to connect crash victims with the services they need—from medical professionals and legal experts to support networks tailored to your recovery. Contact Local Accident Reports today to learn more about how we can assist you during this challenging time.
Latin Vinyl Night "Hora Social" Launches at Tomorrowland
patch.comhttps://patch.com/florida/miami/calendar/event/20250425/95266415-e58c-4f17-a5b6-8a2a3f930d9b/latin-vinyl-night-hora-social-launches-at-tomorrowland
This post was contributed by a community member. The views expressed here are the author's own.Miami|Local EventIdentity Media , Local BusinessFri, Apr 25, 2025 at 6:00 PM1368 N Miami Ave, Miami, FL, 33136Get ready to dance the night away — Tomorrowland, one of Downtown...
This post was contributed by a community member. The views expressed here are the author's own.
Miami|Local Event
Identity Media , Local Business
- Fri, Apr 25, 2025 at 6:00 PM
- 1368 N Miami Ave, Miami, FL, 33136
Get ready to dance the night away — Tomorrowland, one of Downtown Miami’s coolest spots, is launching a brand new weekly event that brings serious rhythm to your Friday nights. Starting this Friday, April 25, Hora Social: Salsa on Vinyl will light up the evening from 6 to 9 PM, and it's here to stay every Friday after that. This new series celebrates classic Latin sounds — all spun exclusively on vinyl — with rotating guest DJs each week and a lively, welcoming vibe that’s perfect for dancers, music lovers, and anyone looking to kick off the weekend with energy and style.
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Friday, 8:00 pmMiami, FL
Miami, FL – Injury Crash with Lane Blocked on SW 88th St at SW 133rd Ave
Police Accident Reports (888) 657-1460https://localaccidentreports.com/miami-fl-injury-crash-with-lane-blocked-on-sw-88th-st-at-sw-133rd-ave/
Miami, FL (April 23, 2025) – Emergency crews responded to a traffic crash involving injuries Wednesday morning along the eastbound lanes of SW 88th St at the intersection with SW 133rd Ave in Miami. The Florida Highway Patrol reported the incident at 8:41 a.m., with first responders arriving at the scene by 9:04 a.m.Upon arrival, emergency medical teams and fire rescue units provided assistance to individuals hurt in the crash. Several people were treated on-site for a variety of injuries, though the exact number of those...
Miami, FL (April 23, 2025) – Emergency crews responded to a traffic crash involving injuries Wednesday morning along the eastbound lanes of SW 88th St at the intersection with SW 133rd Ave in Miami. The Florida Highway Patrol reported the incident at 8:41 a.m., with first responders arriving at the scene by 9:04 a.m.
Upon arrival, emergency medical teams and fire rescue units provided assistance to individuals hurt in the crash. Several people were treated on-site for a variety of injuries, though the exact number of those affected and their conditions have not yet been released. The nature of the collision warranted significant emergency presence, particularly during the busy morning commute.
Authorities noted that the left lane of SW 88th St remained blocked for a period of time, causing traffic delays and congestion throughout the area. Although the full roadway was not closed, the blocked lane created substantial disruption for eastbound drivers, particularly near residential zones and schools.
The crash remains under investigation. Law enforcement is working to determine whether driver behavior, environmental conditions, or roadway design may have contributed to the incident. As of this report, no charges or citations have been announced.
We extend our support and well wishes to those injured in the crash. We also commend the emergency responders who managed the scene with care and professionalism under pressure.
Car Accidents in Florida
Urban traffic corridors like SW 88th St in Miami are among the most hazardous environments for motorists—especially during morning hours when commuter, school, and delivery traffic converge. This particular stretch of roadway serves as a critical route for Miami-Dade County, and even a single lane closure can cause ripple effects across a wide area.
Florida ranks consistently among the top states for injury-causing vehicle crashes. Miami-Dade County, in particular, sees a high volume of daily traffic and a correspondingly high accident rate. Contributing factors often include distracted driving, speeding, and the sheer volume of vehicles sharing the road at any given time.
The blocked lane on SW 88th St this morning underscores the potential for even minor traffic incidents to result in significant delays and safety risks. Public awareness, traffic enforcement, and infrastructure improvements all play a role in mitigating such outcomes.
For victims of traffic collisions, recovery is about more than physical healing. Financial burdens, legal complexities, and emotional trauma can persist long after the crash. Accessing medical care, understanding your legal rights, and getting help navigating insurance claims are essential steps toward full recovery.
At Local Accident Reports, we are committed to delivering clear, timely information and connecting crash victims with resources that matter. Whether you’re dealing with medical bills, transportation loss, or long-term recovery needs, trusted local support is available to help you move forward.
Don’t let an accident leave you uncertain about what comes next. At Local Accident Reports, we’re here to guide you toward the support and solutions you need. If you or someone you love has been injured in a crash, contact us today and take your first step toward recovery.
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