Keep Your Company Competitive and Customers Happy with Call Center Services from ABC Marketing Services

Call Center Company in McAllen, TX

You don't have to be an all-A student from Texas AM Higher Education Center at McAllen near McAllen to know that exceptional customer service and effective communication are more important than ever in today's environment. With a multitude of platforms available for customer engagement, companies and industries of all kinds are feeling compelled to elevate their client support.

In fact, savvy business leaders are exploring ways to cut costs by outsourcing their inbound and outbound voice services, along with the email and chat support that are crucial to daily operations. If your company is ready to enhance customer experience, retain and grow its client base, increase brand visibility, and outpace competitors, consider collaborating with ABC Marketing Services Services to take the next step.

Call Center Company McAllen, TX

The ABC Marketing Services Difference

For over 20 years, our call center company in McAllen, TX has been providing innovative solutions to help you engage with your markets across the U.S., Canada, and beyond. We've successfully launched hundreds of campaigns for a number of needs, including:

  • HelpHelp Desk
  • CareCustomer Care
  • TechnicalTechnical Support
  • SurveysSurveys
  • SettingAppointment Setting
  • OutboundOutbound Sales
  • LeadLead Generation

We recognize that choosing to partner with a call center for customer care and product support is a significant commitment. We also understand how challenging it can be to transition from another call center provider. That's why, as your trusted partner, we're dedicated to guiding you through this process every step of the way.

When you collaborate with ABC Marketing Services, you gain access to a team of experts who are ready to support your customers as if they were their own. Unlike other call center companies, we offer services that are fully customized to meet the unique needs of your business. Our centers are close to the U.S., in user-friendly destinations in Mexico, Belize, El Salvador, and Brazil, where our pricing is 50% lower than standard rates, and we can handle projects in Spanish, English, Portuguese, and other languages.

The ABC Marketing McAllen, TX

What Industries Does ABC Marketing Services Target?

If you own a business, you're probably wondering whether we serve the industry in which you work. We're proud to serve many businesses in a number of different industries, including:

The bottom line? Our key motivator is your success. Let's talk today about your business objectives. Once we understand your business and your goals, we'll help you achieve the results you want with the help of reliable call center pros. Now that you know more about ABC Marketing Services, let's take a deeper dive into the most popular call center services we provide.

Call Center Company for Appointment Setting

Could you imagine booking an appointment at McAllen Transitional Care Center in McAllen, only for their team to make a mistake and lose the reservation you made? Chances are you'd be mad. The same goes for your company when one of your customers books an appointment, and it's lost or delayed.

We recognize how time-consuming appointment setting can be for your business. That's where ABC Marketing Services comes in. We're one of the top call center companies providing appointment-setting services in the U.S. We specialize in offering customized solutions for businesses aiming to simplify their scheduling and improve customer engagement. Our goal is to help companies like yours stay organized and concentrate on what truly counts—achieving growth and success.

ABC Marketing Customer Care McAllen, TX

Why Hire a Call Center Company in McAllen, TX for Appointment Setting?

Partnering with a knowledgeable call center for appointment setting can help you save time, cut costs, and minimize stress. Plus, your business can avoid expenses such as equipment, overhead, setup time, and training, all while enhancing your profits and sales.

Some additional benefits of working with ABC Marketing Services for appointment setting include:

  • Care24/7 Service
  • FocusFocus More Time on Your Business
  • CorrectCorrect Difficult Staffing Problems
  • CommunicateCommunicate with Customers Effectively
  • GrowGrow Your Company
  • MoreMore

What Industries Benefit from ABC Appointment Setting Services?

Leaders in industries like Automotive & Transportation and Agriculture & Agribusiness find appointment setting services from ABC Marketing Services to be highly effective. Our appointment setting services help improve customer service, generate sales, and provide tech support for businesses such as:

  • list-startFarm Supply Distributors
  • list-startEquipment Manufacturers
  • list-startOrganic Farms
  • list-startCar Dealerships
  • list-startTrucking & Logistics Companies
  • list-startMore

Call Center Company for Help Desk

Outsourcing your help desk allows your customer service department to operate 24 hours a day. Our call center company in McAllen, TX can offer tier-1 technical support or serve as backup for your in-house help desk team. Simplify your support process and focus on growing your business, instead of dealing with help desk nightmares.

ABC Marketing Help Desk McAllen, TX

What Makes ABC Marketing Services the Best Choice for Outsourced Help Desk Services?

If you're worried about the high costs and hassles of Help Desk, look no further than our call center company for help. Help desk services from ABC Marketing Services include:

01

Some of the most competitive rates and flexible pricing options available, catering to a wide variety of needs, from fully dedicated agents to shared options priced by subscriber, call, or device.

02

A strong, purpose-driven service attitude. Like we stay ready for action with extensive help desk experience, available from 12/5 to 24/7 through phone, text, email, and live chat.

03

Secure and redundant call center infrastructure.

04

Bilingual Spanish/English and Portuguese/English agents, all fully trained with extremely low attrition.

Whether you're looking to integrate chat or email into your Help Desk services or hand over your operations for a fully managed system, ABC Marketing Services can help.

What Industries Benefit from Help Desk Services from ABC Marketing Services?

Leaders in industries like E-Commerce & Retail and Education & E-Learning find outsourced help desk services from ABC Marketing Services to be highly effective. Our help desk services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startOnline Learning Platforms
  • list-startPrivate Schools
  • list-startOnline Stores
  • list-startFashion Brands
  • list-startMore

Call Center Company for Technical Support

ABC Marketing Services is a call center company known for its tech support - so much so that we offer two different tiers to accommodate our customers.

ABC Marketing Technical Support McAllen, TX

Standard Tech Support

For Basic Tier 1 Tech Support, our agent collects your customer's information and analyzes it to identify and resolve issues using established procedures. Typically, a Tier 1 agent works under the close supervision of a senior technician from your staff. Sometimes, your tech support needs can be integrated with the PTS offerings listed below, generating revenue for your company.

ABC Marketing Surveys McAllen, TX

Premium Tech Support (PTS)

Our all-in-one, customizable Premium Technical Support (PTS) solution offers exceptional tech support for all the connected devices and services used by your customers. There's no requirement for you to create your own offering. This comprehensive solution comes with all the necessary call center resources, software, technology, and operational expertise. You just need to promote your PTS program to your customers.

A few of the reasons why customers choose our tech support services include:

01

Market-Leading Results

We help your company achieve better customer experiences and higher ROI.

02

Problem Solving

We help you deliver superior tech support experience via immediate live support and 24/7 problem-solving skills.

03

Available Customer Protection

Bundle additional services like device protection, Internet security, online backup, and other third-party services as part of a single PTS subscription.

What Industries Benefit from Tech Support Services from ABC Marketing Services?

Leaders in industries like Energy & Utilities and Financial Services & Banking find technical support services from ABC Marketing Services to be highly effective. Our technical support services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startWater & Electric Providers
  • list-startSolar Energy Firms
  • list-startInvestment Companies
  • list-startInsurance Firms
  • list-startMore

Call Center Company for Marketing Research

Marketing research, encompassing social and opinion studies, involves the organized collection of data regarding individuals or organizations through statistical techniques and applied social science methods. This approach provides valuable insights to inform market decisions. As an integral part of any business strategy, having the right research is fundamental for sustaining your company's competitive edge - and ABC Marketing Services can help.

What Sets ABC Marketing Services Apart from Other Research Group Providers?

ABC Marketing Appointment Setting McAllen, TX

If business growth is on the menu this year, you've got to make informed decisions, and marketing research is one of the best ways to achieve that goal. Contact ABC Marketing Services to learn more about our marketing research services.

What Industries Benefit from Marketing Research Services from ABC Marketing Services?

Leaders in industries like Hospitality & Travel and IT & Software Development find marketing research services from ABC Marketing Services to be highly effective. Our marketing research services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startHotels
  • list-startTravel Agencies
  • list-startTech Startups
  • list-startIT Consulting Firms
  • list-startMore

Call Center Company for Surveys

Conducting outbound market research and distributing customer surveys are excellent ways to gain insights into your consumers, allowing you to enhance your products or services. Relying on trial and error can be costly. Let our call center agents assist you in making informed decisions and assessing adoption rates before launching anything new.

At ABC Marketing Services, we have the capacity to create both small and large-scale surveys. Our clients frequently report the benefits of using surveys. Some of those benefits include:

Surveys hold significant power. By tapping into the insights our call center gathers from consumers, we can assist you in developing new products and services or fine-tuning your existing offerings. Ready to discover how ABC Marketing Services can support your company? Give us a shout. We'll take the time to understand your needs and provide a tailored proposal just for you.

What Industries Benefit from Surveys from ABC Marketing Services?

Leaders in industries like Insurance and Logistics & Supply Chain find surveys from ABC Marketing Services to be highly effective. Our surveys help improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startHealth Insurance Providers
  • list-startAuto Insurance Companies
  • list-startWarehousing Companies
  • list-start3PL Providers

Stay Competitive and Keep Customers Happy with Help from ABC Marketing Services

As a leading call center company in McAllen, TX, we know that innovative, custom service is what you need to succeed. That's why, since 1996, ABC Marketing Services has led the way in providing cost-conscious yet effective call center solutions for businesses like yours. From telemarketing and help desk services to lead generation and premium tech support, we can help. We've got the tools and resources to keep your company competitive and your customers happy. Contact us today to learn more about our unique call center services

Latest News in McAllen, TX

Community Mourns the Passing of School Board Candidate Rojelio Aleman II

Texas Border BusinessBy Roberto Hugo GonzálezOn Friday, May 2, 2025, Mia Renee Diaz-Aleman shared a post on her Facebook account providing an update on her husband, Rojelio Aleman II, a McAllen Independent School District (MISD) Board of Trustees Place 7 candidate. She wrote, “Just a quick update: Roy has been taken to the hospital and is currently in the preliminary phase. We hope he will be moved to a room soon. Please offer him your support. If you have any questions, feel free to text me. Thank...

Texas Border Business

By Roberto Hugo González

On Friday, May 2, 2025, Mia Renee Diaz-Aleman shared a post on her Facebook account providing an update on her husband, Rojelio Aleman II, a McAllen Independent School District (MISD) Board of Trustees Place 7 candidate. She wrote, “Just a quick update: Roy has been taken to the hospital and is currently in the preliminary phase. We hope he will be moved to a room soon. Please offer him your support. If you have any questions, feel free to text me. Thanks!”

The following day, May 3, she posted a second update, stating, “And he’s out! All tests came back clear, and we are waiting to go home. Luckily, it was just a viral infection, and meds have been given. Thank you all for your love and support.”

On May 5, 2025, McAllen ISD officially announced the passing of Mr. Rojelio Aleman II. In a statement posted to its official Facebook page, the district said, “We are deeply saddened to hear of the passing of Mr. Rojelio Aleman II, who was a candidate for School Board Place 7 in McAllen ISD. We appreciate Mr. Aleman’s willingness to step forward and serve the McAllen ISD school community. During his candidacy, he attended our Board meetings and always stayed afterward to ask insightful questions to better understand the district. We want to extend our heartfelt condolences to the Aleman family during this difficult time.”

Another candidate for the school district board, Allena Cano, wrote: “This truly saddens me. He was THE NICEST, genuine man, always wanting to help and serve others. He walked his dogs daily during early voting, checking on all of us at the Lark Center. We met his sweet wife when they voted together. May he rest in peace.”

As of May 5, 2025, no additional public statements or posts related to Mr. Aleman’s passing have been published by McAllen ISD, its official website, or the Facebook account of Mia Renee Diaz-Aleman.

Mr. Aleman, a U.S. Army veteran, served multiple tours in Iraq and Afghanistan. He was actively involved in the McAllen community. He was vice president of the Keep McAllen Beautiful city advisory board, a member of Veterans of Foreign Wars Post 7473, a participant in the McAllen Evening Rotary, and a member of Leadership McAllen Class 42.

On May 3, 2025, in the MISD Board of Trustees Place 7 election, Mr. Aleman received 9.06% of the vote. Roberto Haddad won the seat with 73.74%.

Mr. Aleman’s platform focused on supporting educators, ensuring safe learning environments, and expanding resources for students and teachers. He also advocated for the needs of veterans within the community.

Further details regarding the cause of Mr. Aleman’s death have not been publicly released.

Texas Border Business

EDINBURG, Texas – The Dustin Michael Sekula Memorial Library, with generous support from H-E-B, is pleased to announce a special Mother’s Day Brunch & Canvas Creations event exclusively for mothers. The event will take place on Saturday, May 10, from 10 a.m. to 12 p.m. at the Dustin Michael Sekula Memorial Library, located at 1906 South Closner Blvd.

This adults-only celebration is designed to honor the love, strength, and dedication of mothers in the community. Guests will enjoy a relaxing morning featuring a delicious brunch, courtesy of H-E-B, followed by a guided canvas painting session led by local artist Kathleen Kelley. All painting materials will be provided, and no prior art experience is necessary.

“We are thrilled to offer this serene and joyful event just for moms,” said Letty Leija, Director of the Dustin Michael Sekula Memorial Library. “With H-E-B’s generous sponsorship, we’re able to create a space where mothers can relax, connect, and be celebrated.”

To ensure a peaceful and pampering experience, the event is intended for mothers only, and attendees are kindly asked not to bring children. Space is limited, and advance registration is required. Participants may register by scanning the event QR code or calling the library’s Reference Department at 956-383-6246.

For more information about this event or other upcoming library programs, contact the Dustin Michael Sekula Memorial Library at 956-383-6246 or visit the library at 1906 South Closner Blvd., Edinburg.

Stay updated by following the library’s Facebook page at www.facebook.com/SekulaMemorialLibrary/.

LIVE RESULTS: May 3, 2025 elections breakdown for races in Hidalgo, Cameron counties

Only have a minute? Listen instead Getting your Trinity Audio player ready... This page will be updated throughout the course of election night with unofficial results from multiple sources. Results are not official until canvassed. Make sure to check back here periodically.CAMERON COUNTY...

Only have a minute? Listen instead Getting your Trinity Audio player ready...

This page will be updated throughout the course of election night with unofficial results from multiple sources. Results are not official until canvassed. Make sure to check back here periodically.

CAMERON COUNTY

Cameron County Venue Project

For: 6,272

Against: 9,769

Commissioner At-Large “B” Brownville

Nurith Galonsky Pizana: 3,137

Roy De los Santos: 2,145

Jason Moody: 815

Alejandro Garcia: 1,661

Commissioner, District 3 Brownsville

Denise Granado Chavez: 774

Gustavo De Leon: 1,532

Yvonne Barraza: 243

Commissioner, District 4 Brownsville

Pedro Cardenas: 880

Mike Rodriguez: 582

Daisy Zamora: 836

Louie Tijerina: 344

Mayor City of Port Isabel

Martin Cantu Jr.: 326

Commissioner, Place 1 City of Port Isabel

Sandra Holland: 245

James A. Galloway: 194

Commissioner, Place 2 City of Port Isabel

Armando “Dito” Rivera Jr.: 197

Michelle Barreiro: 240

Mayor City of Primera

Luis E. Casas: 101

Dave Kusch: 79

Gus Cavazos: 74

Commissioner, Place 1 City of Primera

Hilda Siller: 201

Commissioner, Place 4 City of Primera

Chuck Navarro: 181

Proposition A City of Primera

For: 168

Against: 79

City of Starbase Incorporation Election

For: 212

Against: 6

Mayor City of Starbase

Bobby Peden: 216

Commissioner City of Starbase

Jordan Buss: 177

Jenna Petrzelka: 188

Mayor City of Santa Rosa

Jaime Quiroga : 189

Ruben Ochoa Jr.: 132

Alderman Place 2 City of Santa Rosa

Juan L. Esparza: 198

Josie Ruiz Badillo: 118

Alderman Place 4 City of Santa Rosa

Refugio “Cuco” Rickford: 169

Alex Salinas: 150

Commissioner, Place 1 City of Rio Hondo

Arnulfo “Kitter” Huerta : 121

Juan D. Garza: 150

Commissioner, Place 3 City of Rio Hondo

Diana Jean Bustamante: 208

Pedro G. Serna: 51

Commissioner, Place 5 City of Rio Hondo

Rick Tello: 116

Jose “Peps” Cavazos: 149

Proposition A City of Rio Hondo

For: 141

Against: 114

Board of Trustees, Place 1 Rio Hondo ISD

Maria Mayte L. Chapa: 253

Fernando Rocha, Jr.: 392

Board of Trustees, Place 2 Rio Hondo ISD

Jose Luis Lopez Jr.: 363

Jennifer Alfaro : 294

Board of Trustees, Place 3 Rio Hondo ISD

Gina Marie Palacios: 361

Monica Gallegos: 110

Celina Y. Lara: 166

Board of Trustees, Place 4 Rio Hondo ISD

Ruben Canales Jr.: 493

Proposition A La Feria ISD

For: 316

Against: 245

Board of Trustees, Place 3 Harlingen CISD

Diana Cortez Young: 1,387

Laura Longoria: 419

Rebekah “Bekah” Herrmann Batot: 1,520

Linda R. Gonzales: 289

Board of Trustees, Place 7 Harlingen CISD

Eladio Jaimez: 2,049

Lorraine De Leon Galarza: 1,485

Proposition A Laguna Madre Water Dist

For: 741

Against: 482

HIDALGO COUNTY

Proposition A, City of Progreso Special Election

For: 514

Against: 450

Proposition B, City of Progreso Special Election

For: 508

Against: 435

For Mayor, Place No. 1, City of San Juan

Ernesto “Coach” Guajardo: 1,275

Mario Garza: 1,524

For Commissioner, Place No. 2, City of San Juan

Mario Cantu: 1,534

Marta Santa Maria: 1,238

For Commissioner, Place No. 3, City of San Juan

Adina Santillan: 1,124

Gilbert Garza: 1,204

Jaime Castillo: 460

For Mayor, City of Sullivan City

Alma D. Salinas: 555

Eduardo “Lalo” Peña: 178

Sylvia Castillo: 619

For Council Member Place 1, City of Sullivan City

Isaac Villalon Sulemana: 637

Magdalena “Maggie” M. Flores: 159

Elias Morales Jr.: 547

For Council Member Place 3, City of Sullivan City

Jaime Villarreal: 289

Rene “Cuate” Peña: 543

Javier “Jain” Flores: 518

Proposition A, Hidalgo Independent School District

For: 204

Against: 123

Proposition B, Hidalgo Independent School District

For: 199

Against: 126

School Trustee, Place 3, McAllen Independent School District

Robert Carreon: 2,531

Allena Cano: 1,491

School Trustee, Place 6, McAllen Independent School District

Sofia M. Peña: 3,061

School Trustee, Place 7, McAllen Independent School District

Roberto Haddad: 2,921

Rojelio Aleman II: 359

Tiffany Ramos: 681

School Trustee, Place No. 1, Progreso Independent School District

Janie Sarmiento: 719

Robert Garcia: 548

School Trustee, Place No. 2, Progreso Independent School District

Jose “Morro” D. Garza: 574

Agapito Perez Jr.: 715

School Trustee, Place No. 3, Progreso Independent School District

Oscar Esparza: 550

Paola Daylee Candanoza: 598

Jazmin Candanoza: 127

Proposition 1, Hidalgo County ESD NO. 1

For: 479

Against: 722

Proposition 1, Hidalgo County ESD NO. 2

For: 204

Against: 539

Proposition A, Hidalgo County ESD No. 3 Special Election

For: 20

Against: 58

Proposition A, Hidalgo County ESD A&F No. 4 Special Election

For: 22

Against: 18

Proposition A, Hidalgo County ESD No. 5 Special Election

For: 103

Against: 22

Proposition A, Hidalgo County ESD No. 6 Special Election

For: 102

Against: 21

For Commissioner, District 1, City of McAllen

Tony Aguirre: 980

Tim Wilkins: 494

For Commissioner, District 3, City of McAllen

Omar Quintanilla: 374

Rolando “Rolly” Rios: 500

RELATED ARTICLESMORE FROM AUTHOR

McAllen school board candidate dies days after campaign bid

McAllen ISD is mourning the death of a man who just ran for its board of trustees on Saturday.McAllen ISD announced the death of Rojelio Aleman II on ...

McAllen ISD is mourning the death of a man who just ran for its board of trustees on Saturday.

McAllen ISD announced the death of Rojelio Aleman II on its Facebook page Monday morning. He was 48.

Aleman was on the ballot for the May 3 General Election, vying for the Place 7 seat for the McAllen ISD Board of Trustees.

“We appreciate Mr. Aleman for his willingness to step forward and serve the McAllen ISD school community,” the Facebook post read. “During his candidacy, he attended our Board meetings and always stayed afterward to ask insightful questions to better understand the district. We want to extend our heartfelt condolences to the Aleman family during this difficult time.”

Aleman was born in La Villa and raised in McAllen. He was a disabled veteran who served in the U.S. Army from 2001 to 2010.

He had previously run for the Place 5 seat in 2023. On Saturday, Aleman was unsuccessful in his bid.

“I fought for our country to make it better and I will fight for our students and our parents to make sure that … McAllen ISD is the best,” he said during a recent candidate forum in April.

He described himself as a student with special needs during his time in school. During the forum, he said that he hoped to be an advocate for others in the community.

“I want to be a role model and an advocate for them on the school board,” he said. “If you see me around and you have a problem, you can come up to me.”

The circumstances of Aleman’s death aren’t immediately clear.

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ABC Marketing Outbound Sales McAllen, TX