Keep Your Company Competitive and Customers Happy with Call Center Services from ABC Marketing Services

Call Center Company in Lincoln, NE

You don't have to be an all-A student from Southeast Community College Education Square near Lincoln to know that exceptional customer service and effective communication are more important than ever in today's environment. With a multitude of platforms available for customer engagement, companies and industries of all kinds are feeling compelled to elevate their client support.

In fact, savvy business leaders are exploring ways to cut costs by outsourcing their inbound and outbound voice services, along with the email and chat support that are crucial to daily operations. If your company is ready to enhance customer experience, retain and grow its client base, increase brand visibility, and outpace competitors, consider collaborating with ABC Marketing Services Services to take the next step.

Call Center Company Lincoln, NE

The ABC Marketing Services Difference

For over 20 years, our call center company in Lincoln, NE has been providing innovative solutions to help you engage with your markets across the U.S., Canada, and beyond. We've successfully launched hundreds of campaigns for a number of needs, including:

  • HelpHelp Desk
  • CareCustomer Care
  • TechnicalTechnical Support
  • SurveysSurveys
  • SettingAppointment Setting
  • OutboundOutbound Sales
  • LeadLead Generation

We recognize that choosing to partner with a call center for customer care and product support is a significant commitment. We also understand how challenging it can be to transition from another call center provider. That's why, as your trusted partner, we're dedicated to guiding you through this process every step of the way.

When you collaborate with ABC Marketing Services, you gain access to a team of experts who are ready to support your customers as if they were their own. Unlike other call center companies, we offer services that are fully customized to meet the unique needs of your business. Our centers are close to the U.S., in user-friendly destinations in Mexico, Belize, El Salvador, and Brazil, where our pricing is 50% lower than standard rates, and we can handle projects in Spanish, English, Portuguese, and other languages.

The ABC Marketing Lincoln, NE

What Industries Does ABC Marketing Services Target?

If you own a business, you're probably wondering whether we serve the industry in which you work. We're proud to serve many businesses in a number of different industries, including:

The bottom line? Our key motivator is your success. Let's talk today about your business objectives. Once we understand your business and your goals, we'll help you achieve the results you want with the help of reliable call center pros. Now that you know more about ABC Marketing Services, let's take a deeper dive into the most popular call center services we provide.

Call Center Company for Appointment Setting

Could you imagine booking an appointment at Eastmont in Lincoln, only for their team to make a mistake and lose the reservation you made? Chances are you'd be mad. The same goes for your company when one of your customers books an appointment, and it's lost or delayed.

We recognize how time-consuming appointment setting can be for your business. That's where ABC Marketing Services comes in. We're one of the top call center companies providing appointment-setting services in the U.S. We specialize in offering customized solutions for businesses aiming to simplify their scheduling and improve customer engagement. Our goal is to help companies like yours stay organized and concentrate on what truly counts—achieving growth and success.

ABC Marketing Customer Care Lincoln, NE

Why Hire a Call Center Company in Lincoln, NE for Appointment Setting?

Partnering with a knowledgeable call center for appointment setting can help you save time, cut costs, and minimize stress. Plus, your business can avoid expenses such as equipment, overhead, setup time, and training, all while enhancing your profits and sales.

Some additional benefits of working with ABC Marketing Services for appointment setting include:

  • Care24/7 Service
  • FocusFocus More Time on Your Business
  • CorrectCorrect Difficult Staffing Problems
  • CommunicateCommunicate with Customers Effectively
  • GrowGrow Your Company
  • MoreMore

What Industries Benefit from ABC Appointment Setting Services?

Leaders in industries like Automotive & Transportation and Agriculture & Agribusiness find appointment setting services from ABC Marketing Services to be highly effective. Our appointment setting services help improve customer service, generate sales, and provide tech support for businesses such as:

  • list-startFarm Supply Distributors
  • list-startEquipment Manufacturers
  • list-startOrganic Farms
  • list-startCar Dealerships
  • list-startTrucking & Logistics Companies
  • list-startMore

Call Center Company for Help Desk

Outsourcing your help desk allows your customer service department to operate 24 hours a day. Our call center company in Lincoln, NE can offer tier-1 technical support or serve as backup for your in-house help desk team. Simplify your support process and focus on growing your business, instead of dealing with help desk nightmares.

ABC Marketing Help Desk Lincoln, NE

What Makes ABC Marketing Services the Best Choice for Outsourced Help Desk Services?

If you're worried about the high costs and hassles of Help Desk, look no further than our call center company for help. Help desk services from ABC Marketing Services include:

01

Some of the most competitive rates and flexible pricing options available, catering to a wide variety of needs, from fully dedicated agents to shared options priced by subscriber, call, or device.

02

A strong, purpose-driven service attitude. Like we stay ready for action with extensive help desk experience, available from 12/5 to 24/7 through phone, text, email, and live chat.

03

Secure and redundant call center infrastructure.

04

Bilingual Spanish/English and Portuguese/English agents, all fully trained with extremely low attrition.

Whether you're looking to integrate chat or email into your Help Desk services or hand over your operations for a fully managed system, ABC Marketing Services can help.

What Industries Benefit from Help Desk Services from ABC Marketing Services?

Leaders in industries like E-Commerce & Retail and Education & E-Learning find outsourced help desk services from ABC Marketing Services to be highly effective. Our help desk services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startOnline Learning Platforms
  • list-startPrivate Schools
  • list-startOnline Stores
  • list-startFashion Brands
  • list-startMore

Call Center Company for Technical Support

ABC Marketing Services is a call center company known for its tech support - so much so that we offer two different tiers to accommodate our customers.

ABC Marketing Technical Support Lincoln, NE

Standard Tech Support

For Basic Tier 1 Tech Support, our agent collects your customer's information and analyzes it to identify and resolve issues using established procedures. Typically, a Tier 1 agent works under the close supervision of a senior technician from your staff. Sometimes, your tech support needs can be integrated with the PTS offerings listed below, generating revenue for your company.

ABC Marketing Surveys Lincoln, NE

Premium Tech Support (PTS)

Our all-in-one, customizable Premium Technical Support (PTS) solution offers exceptional tech support for all the connected devices and services used by your customers. There's no requirement for you to create your own offering. This comprehensive solution comes with all the necessary call center resources, software, technology, and operational expertise. You just need to promote your PTS program to your customers.

A few of the reasons why customers choose our tech support services include:

01

Market-Leading Results

We help your company achieve better customer experiences and higher ROI.

02

Problem Solving

We help you deliver superior tech support experience via immediate live support and 24/7 problem-solving skills.

03

Available Customer Protection

Bundle additional services like device protection, Internet security, online backup, and other third-party services as part of a single PTS subscription.

What Industries Benefit from Tech Support Services from ABC Marketing Services?

Leaders in industries like Energy & Utilities and Financial Services & Banking find technical support services from ABC Marketing Services to be highly effective. Our technical support services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startWater & Electric Providers
  • list-startSolar Energy Firms
  • list-startInvestment Companies
  • list-startInsurance Firms
  • list-startMore

Call Center Company for Marketing Research

Marketing research, encompassing social and opinion studies, involves the organized collection of data regarding individuals or organizations through statistical techniques and applied social science methods. This approach provides valuable insights to inform market decisions. As an integral part of any business strategy, having the right research is fundamental for sustaining your company's competitive edge - and ABC Marketing Services can help.

What Sets ABC Marketing Services Apart from Other Research Group Providers?

ABC Marketing Appointment Setting Lincoln, NE

If business growth is on the menu this year, you've got to make informed decisions, and marketing research is one of the best ways to achieve that goal. Contact ABC Marketing Services to learn more about our marketing research services.

What Industries Benefit from Marketing Research Services from ABC Marketing Services?

Leaders in industries like Hospitality & Travel and IT & Software Development find marketing research services from ABC Marketing Services to be highly effective. Our marketing research services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startHotels
  • list-startTravel Agencies
  • list-startTech Startups
  • list-startIT Consulting Firms
  • list-startMore

Call Center Company for Surveys

Conducting outbound market research and distributing customer surveys are excellent ways to gain insights into your consumers, allowing you to enhance your products or services. Relying on trial and error can be costly. Let our call center agents assist you in making informed decisions and assessing adoption rates before launching anything new.

At ABC Marketing Services, we have the capacity to create both small and large-scale surveys. Our clients frequently report the benefits of using surveys. Some of those benefits include:

Surveys hold significant power. By tapping into the insights our call center gathers from consumers, we can assist you in developing new products and services or fine-tuning your existing offerings. Ready to discover how ABC Marketing Services can support your company? Give us a shout. We'll take the time to understand your needs and provide a tailored proposal just for you.

What Industries Benefit from Surveys from ABC Marketing Services?

Leaders in industries like Insurance and Logistics & Supply Chain find surveys from ABC Marketing Services to be highly effective. Our surveys help improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startHealth Insurance Providers
  • list-startAuto Insurance Companies
  • list-startWarehousing Companies
  • list-start3PL Providers

Stay Competitive and Keep Customers Happy with Help from ABC Marketing Services

As a leading call center company in Lincoln, NE, we know that innovative, custom service is what you need to succeed. That's why, since 1996, ABC Marketing Services has led the way in providing cost-conscious yet effective call center solutions for businesses like yours. From telemarketing and help desk services to lead generation and premium tech support, we can help. We've got the tools and resources to keep your company competitive and your customers happy. Contact us today to learn more about our unique call center services

Latest News in Lincoln, NE

Eurydice - Lincoln, NE EPA (06.02.25)

View All JobsNebraska Repertory Theatre | Lincoln, NELincoln, NEDESCRIPTIONNotice: Audition Call Type: EPAAUDITION DATEMonday, June 2, 20252:00 PM - 6:00 PM (C)APPOINTMENTSTo schedule an audition appointment please go to: https://stagemanager.unl.edu/A.......

View All Jobs

Nebraska Repertory Theatre | Lincoln, NELincoln, NE

DESCRIPTION

Notice: Audition Call Type: EPA

AUDITION DATEMonday, June 2, 2025

2:00 PM - 6:00 PM (C)

APPOINTMENTSTo schedule an audition appointment please go to: https://stagemanager.unl.edu/A....

CONTRACTIndependent Theatre Contract $761 weekly minimum

SEEKINGEquity actors for the role of HER FATHER in EURYDICE (See breakdown).

Actors of all ages, ethnicities, body types, and genders are encouraged to audition. Please feel free to audition regardless of the age and gender listed for each character.

PREPARATIONPlease prepare 2 contrasting contemporary monologues, 5 minutes combined.

LOCATIONHowell Memorial Theatre in Temple Building1209 R StreetLincoln, NE 68588

Check in: 1st Floor Lobby

PERSONNELExpected to attend:Artistic Director/Executive Director: Hank StrattonProduction Stage Manager: Brad Buffum

OTHER DATES1st Rehearsal: 8/25/2025

Opening: 10/2/2025

Closing: 10/12/2025

OTHER

https://nebraskarep.org

An Equity Monitor will not be provided. The producer will run all aspects of this audition.

Equity’s contracts prohibit discrimination.Equity is committed to diversity and encourages all its employers to engage in apolicy of equal employment opportunity mdesigned to promote a positive model of inclusion. As such, Equity encourages performers of all ethnicities, gender identities, and ages, as well as performers with disabilities, to attend every audition.

Always bring your Equity Membership card to auditions.

BREAKDOWN

EURYDICE

SEEKING:

EURYDICE: CAST. Eurydice is the protagonist. She loves books and is always truthful.

HER FATHER: Resident of the underworld, watches Eurydice from afar, gently cares for her after her death and helps her remember details of her life.

ORPHEUS: CAST. He is an infamously talented musician and composer who prefers music to words.

A NASTY INTERESTING MAN: CAST. He is the catalyst of Eurydice’s death, makes a deal with Orpheus, and wants Eurydice for his bride. Transforms from Nasty Interesting Man to death metal child lord of the underworld and grows 10 ft tall

BIG STONE, LITTLE STONE, LOUD STONE: CAST. The stones reside in the underworld and communicate with the audience as well as other characters.

SALARY

Independent Theatre Contract $761 weekly minimum

UNION

AEA

Three teens cited after disregarding south Lincoln construction road signs to get coffee

LINCOLN, Neb. (KOLN) - A Lancaster County bridge is suspected to have between $100,000 to $200,000 in damage after three teens disregarded construction signs to get coffee on Friday.Deputies with the Lancaster County Sheriff’s Office were called to a south Lincoln crash that occurred on a bridge under construction near 1st Street and Old Cheney Road around 9:30 p.m.LSO Chief Deputy Ben Houchin said drivers of three vehicles disregarded road closed signs and drove onto a bridge that had uncured cement.The first vehi...

LINCOLN, Neb. (KOLN) - A Lancaster County bridge is suspected to have between $100,000 to $200,000 in damage after three teens disregarded construction signs to get coffee on Friday.

Deputies with the Lancaster County Sheriff’s Office were called to a south Lincoln crash that occurred on a bridge under construction near 1st Street and Old Cheney Road around 9:30 p.m.

LSO Chief Deputy Ben Houchin said drivers of three vehicles disregarded road closed signs and drove onto a bridge that had uncured cement.

The first vehicle, an Audi A4 driven by a 15-year-old girl, continued on the bridge and stopped when the driver noticed construction equipment.

An 18-year-old boy driving an Audi S4 was able to stop his vehicle, avoiding a collision with the Audi A4. The third driver of a Chevy Cruz that was behind the S4 was unable to stop in time and crashed into the Audi A4, Houchin said.

Houchin said the three teens knew each other and admitted to disregarding the construction signs because they wanted to get Scooters Coffee in downtown Lincoln.

The 15-year-old only had a School Learners Permit and should not have been driving, according to Houchin.

The Audi S4 was left on the bridge and will continue to stay there until Lancaster County Engineer Pam Dingman can inspect the bridge.

“We also did not want to get a tow truck up there and do anymore damage,” Houchin said.

No one was injured in the crash.

All three teens received traffic-related citations.

The bridge repairs were scheduled to be completed by early June. It’s unclear if those plans have changed.

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Copyright 2025 KOLN. All rights reserved.

Norris school bus driver accused of driving school bus while intoxicated

LINCOLN, Neb. (KOLN) - Thursday morning, the Lancaster County Sheriff’s Office released more details on the arrest of a Norris School District bus driver.Betty Johnson, 67, is facing charges of felony child abuse and a first offense of a .15+ DUI after driving a school bus under the influence of alcohol on Wednesday, according to LSO.Johnson drove two routes for the district, a regular one, and one for special education students. She has since been fired from her position.LSO says at 3:30 p.m. Wednesday, Norris sch...

LINCOLN, Neb. (KOLN) - Thursday morning, the Lancaster County Sheriff’s Office released more details on the arrest of a Norris School District bus driver.

Betty Johnson, 67, is facing charges of felony child abuse and a first offense of a .15+ DUI after driving a school bus under the influence of alcohol on Wednesday, according to LSO.

Johnson drove two routes for the district, a regular one, and one for special education students. She has since been fired from her position.

LSO says at 3:30 p.m. Wednesday, Norris school staff contacted the School Resource Officer to alert him about Johnson’s possible intoxication. The officer noticed that Johnson was highly intoxicated and administered a breath test, which she failed.

Johnson was arrested and taken to jail where she tested a .22 BAC, according to LSO. That day, she drove the morning bus route with 40 children, a noon bus route and was supposed to drive the after-school bus route.

“I’m sure the parents of these children are probably very concerned. Again, we are very lucky that she got caught and was not allowed to do that after school one.” said Chief Deputy Ben Houchin, Lancaster County Sheriff’s Office. “I‘ve never heard of a school bus driver being intoxicated, let alone this high.”

LSO says Johnson admitted to drinking prior to her noon bus route. They are unsure how long she had worked for the district.

The Norris School District issued the following statement regarding Johnson’s arrest:

“Yesterday afternoon, we received a concern about one of our bus drivers. After learning of this concern, we immediately investigated the situation and suspected the driver of being impaired. We then contacted our School Resource Officer to ensure the safety of our students. The driver was terminated and will not drive for our school district ever again. We want to emphasize that student safety is our number one priority and we thank the Lancaster County Sheriff’s Office for their continued partnership with us to keep our students safe. Any parent with questions or concerns is always encouraged to contact the district office directly.”

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Copyright 2025 KOLN. All rights reserved.

Two Hazardous Waste Collection Events Set for May 2, 3

Lincoln and Lancaster County residents are encouraged to take unwanted chemicals to two no cost, drive-thru, household hazardous waste collection events in early May.The schedule is as follows:HazToGo, Lincoln's Hazardous Waste Center, serves the community as a safe, environmentally responsible and convenient option for household hazardous waste collection. The process for using HazToGo is easy:Accepted items include: pesticides, lawn and garden chemicals, household cleaning products, paint thinners, sta...

Lincoln and Lancaster County residents are encouraged to take unwanted chemicals to two no cost, drive-thru, household hazardous waste collection events in early May.

The schedule is as follows:

HazToGo, Lincoln's Hazardous Waste Center, serves the community as a safe, environmentally responsible and convenient option for household hazardous waste collection. The process for using HazToGo is easy:

Accepted items include: pesticides, lawn and garden chemicals, household cleaning products, paint thinners, stains, polishes and waxes, turpentine, oil-based paint, pool cleaning chemicals, flea and tick powders, rodent poison, charcoal starter fluids, mixed or old gasoline, antifreeze, brake or power steering fluids, vape products, and items containing mercury such as CFLs and thermometers.

Prohibited items include: latex paint, fertilizers, gas grill cylinders, medicines and pharmaceutical waste, electronics, firearms, ammunition, and batteries. For information on recycling these and other materials, visit recycle.lincoln.ne.gov and use the “What Bin Does It Go In?” search tool.

Business waste is not handled at these events. Information about business waste is available at HazToGo.com or by calling 402-441-8002.

HazToGo is located at 5101 N. 48th St., and is open Wednesdays from 9 a.m. to 1 p.m. and the third Saturday each month from 9 a.m. to 1 p.m. From May through August, HazToGo Wednesday hours are from 9 a.m. to 6 p.m. Saturday hours remain the same.

The household hazardous waste program is part of the Lincoln-Lancaster County Health Department and is partially funded by the Nebraska Department of Environment and Energy.

For more information visit HazToGo.com or call 402-441-8021.

Building and Safety Director Blahak Accepts New Position

Mayor Leirion Gaylor Baird today announced that Building and Safety Director Chad Blahak has accepted the position of Project Assurance Leader at Olsson. Blahak’s last day with the City will be Friday, June 27. The administration will begin the search for a new Building and Safety Director in the coming months.“Chad has played a vital role in shaping Lincoln’s growth and development during a time of increased demand for housing and commercial construction,” Mayor Gaylor Baird said. "His leadership helped m...

Mayor Leirion Gaylor Baird today announced that Building and Safety Director Chad Blahak has accepted the position of Project Assurance Leader at Olsson. Blahak’s last day with the City will be Friday, June 27. The administration will begin the search for a new Building and Safety Director in the coming months.

“Chad has played a vital role in shaping Lincoln’s growth and development during a time of increased demand for housing and commercial construction,” Mayor Gaylor Baird said. "His leadership helped modernize our permitting processes and improve customer service for residents and builders. We thank him for his years of dedicated public service and wish him continued success in his next chapter.”

Blahak is a licensed professional engineer who started working for the Public Works and Utilities Department in 2002. He was named interim director in 2014 and became director in 2015, succeeding Fred Hoke, who retired.

“I greatly appreciate the opportunity that Mayor Leirion has given me these past six years to continue serving the residents of Lincoln as the Building and Safety director. I have truly enjoyed my career with the City, starting with my time at Public Works, and later with Building and Safety,” Blahak said. “It has been a privilege serving the Lincoln community while working with so many wonderful and talented people. I am excited for the opportunity to return to Olsson, where I started my professional career – I look forward to supporting the growth of this Lincoln based national firm.”

Before joining the City, Blahak was an engineer for Olsson. He has a Bachelor’s Degree in Civil Engineering and a Master of Business Administration from the University of Nebraska-Lincoln.

The Building and Safety Department is responsible for ensuring that all construction, renovation, and occupancy of buildings within Lincoln meet established safety codes and regulations. The department employs about 60 staff who review construction plans, issue permits, and perform inspections.

The department also includes housing inspectors who assess residential properties for habitability and code compliance, as well as fire inspectors and investigators who evaluate fire safety measures, investigate fire incidents, and work to prevent future fire related hazards. Together, these teams help maintain safe, livable environments for Lincoln’s residents and businesses.

The Building and Safety Department is also a part of the Development Services Center, which works with Lincoln and Lancaster County agencies – Health, Planning, Transportation and Utilities, and Urban Development – to streamline the land development process as well as to promote a safe community for the residents of Lincoln and Lancaster County.

For more information, visit lincoln.ne.gov/building.

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ABC Marketing Outbound Sales Lincoln, NE