Keep Your Company Competitive and Customers Happy with Call Center Services from ABC Marketing Services

Call Center Company in Lehigh Acres, FL

You don't have to be an all-A student from Institute of Health Careers, Inc near Lehigh Acres to know that exceptional customer service and effective communication are more important than ever in today's environment. With a multitude of platforms available for customer engagement, companies and industries of all kinds are feeling compelled to elevate their client support.

In fact, savvy business leaders are exploring ways to cut costs by outsourcing their inbound and outbound voice services, along with the email and chat support that are crucial to daily operations. If your company is ready to enhance customer experience, retain and grow its client base, increase brand visibility, and outpace competitors, consider collaborating with ABC Marketing Services Services to take the next step.

Call Center Company Lehigh Acres, FL

The ABC Marketing Services Difference

For over 20 years, our call center company in Lehigh Acres, FL has been providing innovative solutions to help you engage with your markets across the U.S., Canada, and beyond. We've successfully launched hundreds of campaigns for a number of needs, including:

  • HelpHelp Desk
  • CareCustomer Care
  • TechnicalTechnical Support
  • SurveysSurveys
  • SettingAppointment Setting
  • OutboundOutbound Sales
  • LeadLead Generation

We recognize that choosing to partner with a call center for customer care and product support is a significant commitment. We also understand how challenging it can be to transition from another call center provider. That's why, as your trusted partner, we're dedicated to guiding you through this process every step of the way.

When you collaborate with ABC Marketing Services, you gain access to a team of experts who are ready to support your customers as if they were their own. Unlike other call center companies, we offer services that are fully customized to meet the unique needs of your business. Our centers are close to the U.S., in user-friendly destinations in Mexico, Belize, El Salvador, and Brazil, where our pricing is 50% lower than standard rates, and we can handle projects in Spanish, English, Portuguese, and other languages.

The ABC Marketing Lehigh Acres, FL

What Industries Does ABC Marketing Services Target?

If you own a business, you're probably wondering whether we serve the industry in which you work. We're proud to serve many businesses in a number of different industries, including:

The bottom line? Our key motivator is your success. Let's talk today about your business objectives. Once we understand your business and your goals, we'll help you achieve the results you want with the help of reliable call center pros. Now that you know more about ABC Marketing Services, let's take a deeper dive into the most popular call center services we provide.

Call Center Company for Appointment Setting

Could you imagine booking an appointment at Lehigh Acres Assisted Living in Lehigh Acres, only for their team to make a mistake and lose the reservation you made? Chances are you'd be mad. The same goes for your company when one of your customers books an appointment, and it's lost or delayed.

We recognize how time-consuming appointment setting can be for your business. That's where ABC Marketing Services comes in. We're one of the top call center companies providing appointment-setting services in the U.S. We specialize in offering customized solutions for businesses aiming to simplify their scheduling and improve customer engagement. Our goal is to help companies like yours stay organized and concentrate on what truly counts—achieving growth and success.

ABC Marketing Customer Care Lehigh Acres, FL

Why Hire a Call Center Company in Lehigh Acres, FL for Appointment Setting?

Partnering with a knowledgeable call center for appointment setting can help you save time, cut costs, and minimize stress. Plus, your business can avoid expenses such as equipment, overhead, setup time, and training, all while enhancing your profits and sales.

Some additional benefits of working with ABC Marketing Services for appointment setting include:

  • Care24/7 Service
  • FocusFocus More Time on Your Business
  • CorrectCorrect Difficult Staffing Problems
  • CommunicateCommunicate with Customers Effectively
  • GrowGrow Your Company
  • MoreMore

What Industries Benefit from ABC Appointment Setting Services?

Leaders in industries like Automotive & Transportation and Agriculture & Agribusiness find appointment setting services from ABC Marketing Services to be highly effective. Our appointment setting services help improve customer service, generate sales, and provide tech support for businesses such as:

  • list-startFarm Supply Distributors
  • list-startEquipment Manufacturers
  • list-startOrganic Farms
  • list-startCar Dealerships
  • list-startTrucking & Logistics Companies
  • list-startMore

Call Center Company for Help Desk

Outsourcing your help desk allows your customer service department to operate 24 hours a day. Our call center company in Lehigh Acres, FL can offer tier-1 technical support or serve as backup for your in-house help desk team. Simplify your support process and focus on growing your business, instead of dealing with help desk nightmares.

ABC Marketing Help Desk Lehigh Acres, FL

What Makes ABC Marketing Services the Best Choice for Outsourced Help Desk Services?

If you're worried about the high costs and hassles of Help Desk, look no further than our call center company for help. Help desk services from ABC Marketing Services include:

01

Some of the most competitive rates and flexible pricing options available, catering to a wide variety of needs, from fully dedicated agents to shared options priced by subscriber, call, or device.

02

A strong, purpose-driven service attitude. Like we stay ready for action with extensive help desk experience, available from 12/5 to 24/7 through phone, text, email, and live chat.

03

Secure and redundant call center infrastructure.

04

Bilingual Spanish/English and Portuguese/English agents, all fully trained with extremely low attrition.

Whether you're looking to integrate chat or email into your Help Desk services or hand over your operations for a fully managed system, ABC Marketing Services can help.

What Industries Benefit from Help Desk Services from ABC Marketing Services?

Leaders in industries like E-Commerce & Retail and Education & E-Learning find outsourced help desk services from ABC Marketing Services to be highly effective. Our help desk services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startOnline Learning Platforms
  • list-startPrivate Schools
  • list-startOnline Stores
  • list-startFashion Brands
  • list-startMore

Call Center Company for Technical Support

ABC Marketing Services is a call center company known for its tech support - so much so that we offer two different tiers to accommodate our customers.

ABC Marketing Technical Support Lehigh Acres, FL

Standard Tech Support

For Basic Tier 1 Tech Support, our agent collects your customer's information and analyzes it to identify and resolve issues using established procedures. Typically, a Tier 1 agent works under the close supervision of a senior technician from your staff. Sometimes, your tech support needs can be integrated with the PTS offerings listed below, generating revenue for your company.

ABC Marketing Surveys Lehigh Acres, FL

Premium Tech Support (PTS)

Our all-in-one, customizable Premium Technical Support (PTS) solution offers exceptional tech support for all the connected devices and services used by your customers. There's no requirement for you to create your own offering. This comprehensive solution comes with all the necessary call center resources, software, technology, and operational expertise. You just need to promote your PTS program to your customers.

A few of the reasons why customers choose our tech support services include:

01

Market-Leading Results

We help your company achieve better customer experiences and higher ROI.

02

Problem Solving

We help you deliver superior tech support experience via immediate live support and 24/7 problem-solving skills.

03

Available Customer Protection

Bundle additional services like device protection, Internet security, online backup, and other third-party services as part of a single PTS subscription.

What Industries Benefit from Tech Support Services from ABC Marketing Services?

Leaders in industries like Energy & Utilities and Financial Services & Banking find technical support services from ABC Marketing Services to be highly effective. Our technical support services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startWater & Electric Providers
  • list-startSolar Energy Firms
  • list-startInvestment Companies
  • list-startInsurance Firms
  • list-startMore

Call Center Company for Marketing Research

Marketing research, encompassing social and opinion studies, involves the organized collection of data regarding individuals or organizations through statistical techniques and applied social science methods. This approach provides valuable insights to inform market decisions. As an integral part of any business strategy, having the right research is fundamental for sustaining your company's competitive edge - and ABC Marketing Services can help.

What Sets ABC Marketing Services Apart from Other Research Group Providers?

ABC Marketing Appointment Setting Lehigh Acres, FL

If business growth is on the menu this year, you've got to make informed decisions, and marketing research is one of the best ways to achieve that goal. Contact ABC Marketing Services to learn more about our marketing research services.

What Industries Benefit from Marketing Research Services from ABC Marketing Services?

Leaders in industries like Hospitality & Travel and IT & Software Development find marketing research services from ABC Marketing Services to be highly effective. Our marketing research services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startHotels
  • list-startTravel Agencies
  • list-startTech Startups
  • list-startIT Consulting Firms
  • list-startMore

Call Center Company for Surveys

Conducting outbound market research and distributing customer surveys are excellent ways to gain insights into your consumers, allowing you to enhance your products or services. Relying on trial and error can be costly. Let our call center agents assist you in making informed decisions and assessing adoption rates before launching anything new.

At ABC Marketing Services, we have the capacity to create both small and large-scale surveys. Our clients frequently report the benefits of using surveys. Some of those benefits include:

Surveys hold significant power. By tapping into the insights our call center gathers from consumers, we can assist you in developing new products and services or fine-tuning your existing offerings. Ready to discover how ABC Marketing Services can support your company? Give us a shout. We'll take the time to understand your needs and provide a tailored proposal just for you.

What Industries Benefit from Surveys from ABC Marketing Services?

Leaders in industries like Insurance and Logistics & Supply Chain find surveys from ABC Marketing Services to be highly effective. Our surveys help improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startHealth Insurance Providers
  • list-startAuto Insurance Companies
  • list-startWarehousing Companies
  • list-start3PL Providers

Stay Competitive and Keep Customers Happy with Help from ABC Marketing Services

As a leading call center company in Lehigh Acres, FL, we know that innovative, custom service is what you need to succeed. That's why, since 1996, ABC Marketing Services has led the way in providing cost-conscious yet effective call center solutions for businesses like yours. From telemarketing and help desk services to lead generation and premium tech support, we can help. We've got the tools and resources to keep your company competitive and your customers happy. Contact us today to learn more about our unique call center services

Latest News in Lehigh Acres, FL

Lehigh Acres, FL – Serious Rollover Crash at Gunnery Rd S & Eighth St SW

Lehigh Acres, FL (April 19, 2025) – A serious crash occurred late Friday night in Lehigh Acres, leaving three people injured, two of them seriously. The incident took place at approximately 10:59 PM at the intersection of Gunnery Rd S and Eighth St SW. According to initial reports, a pickup truck rolled over, trapping both an adult and a juvenile inside. Firefighters from Lehigh Acres Fire and Lee County EMS crews quickly responded to the scene and extricated the two individuals from the vehicle.The adult and juvenile sus...

Lehigh Acres, FL (April 19, 2025) – A serious crash occurred late Friday night in Lehigh Acres, leaving three people injured, two of them seriously. The incident took place at approximately 10:59 PM at the intersection of Gunnery Rd S and Eighth St SW. According to initial reports, a pickup truck rolled over, trapping both an adult and a juvenile inside. Firefighters from Lehigh Acres Fire and Lee County EMS crews quickly responded to the scene and extricated the two individuals from the vehicle.

The adult and juvenile sustained serious injuries and were transported to Gulf Coast Medical Center. A third person, who sustained minor injuries, was also taken to the same hospital for treatment. The Florida Highway Patrol is currently investigating the cause of the crash.

The westbound lanes of Eighth St SW are currently blocked as authorities work at the scene. Drivers are advised to seek alternate routes.

Our thoughts go out to the victims as we hope for their recovery.

Traffic Accidents in Florida

Lehigh Acres, like many parts of Florida, experiences traffic accidents, especially on busy roads and intersections like Gunnery Rd S and Eighth St SW. In 2024, Florida saw a rise in serious crashes, many of which involved rollovers, often caused by speeding, impaired driving, or loss of control.

For drivers in Lehigh Acres and throughout Florida, it's crucial to follow traffic laws and drive carefully, particularly on roads with higher traffic volume or in areas where accidents are more common. Remaining alert, adjusting speed according to road conditions, and avoiding distractions can significantly reduce the risk of accidents.

As the investigation into this crash continues, it serves as a reminder to all drivers to prioritize safety on the road, especially in high-risk areas.

If you or someone you know has been involved in a traffic accident, assistance with medical care, insurance claims, or legal support may be needed. For more information or to receive help after an accident, contact Local Accident Reports.

Lehigh Acres, FL – Motorcyclist Critically Injured in Crash at Unice Ave S & 23rd St SW

Lehigh Acres, FL (April 15, 2025) – Emergency crews responded to a serious crash involving a motorcycle and SUV at the intersection of Unice Avenue S and 23rd Street SW on Monday evening. The incident occurred around 8:15 PM, prompting an immediate response from Lehigh Acres Fire crews and EMS.Paramedics provided urgent care at the scene after finding the motorcyclist—an approximately 55-year-old male—in traumatic cardiac arrest. He was swiftly transported to Gulf Coast Medical Center for advanced medical trea...

Lehigh Acres, FL (April 15, 2025) – Emergency crews responded to a serious crash involving a motorcycle and SUV at the intersection of Unice Avenue S and 23rd Street SW on Monday evening. The incident occurred around 8:15 PM, prompting an immediate response from Lehigh Acres Fire crews and EMS.

Paramedics provided urgent care at the scene after finding the motorcyclist—an approximately 55-year-old male—in traumatic cardiac arrest. He was swiftly transported to Gulf Coast Medical Center for advanced medical treatment. Emergency responders worked diligently to stabilize the scene and support the injured victim, who remains in critical condition.

Authorities temporarily closed the intersection to allow for emergency operations and thorough investigation. The road has since reopened, but investigators from the Lee County Sheriff’s Office continue to examine the circumstances leading up to the collision. At this time, no details have been released regarding the events that preceded the impact or whether speed, visibility, or driver error played a role.

Our thoughts are with the injured motorcyclist and his loved ones during this challenging time.

Motorcycle Accidents in Florida

Motorcycle accidents, like the one witnessed at Unice Avenue S and 23rd Street SW, often result in catastrophic injuries due to the limited protection riders have compared to occupants in enclosed vehicles. The critical condition of the motorcyclist involved in Monday night’s crash underscores the dangerous nature of these collisions and the pressing need for increased awareness and safety precautions.

Florida consistently ranks among the top states for motorcycle crash fatalities. Factors such as high traffic density, variable lighting conditions in suburban areas like Lehigh Acres, and inconsistent helmet use contribute to the heightened risk motorcyclists face. In this case, the time of the accident—shortly after sunset—may have impacted visibility for both parties, emphasizing the importance of enhanced lighting and driver attentiveness during nighttime travel.

Motorcycle crashes also place significant demands on emergency medical resources. Traumatic cardiac arrest, as suffered by the injured rider, typically results from extreme impact force and requires rapid intervention and advanced trauma care. Lehigh Acres Fire and EMS teams demonstrated the importance of a coordinated response, as their quick action offered the victim a fighting chance at survival.

In communities like Lehigh Acres, ensuring the safety of both motorcyclists and drivers of larger vehicles requires a combination of public education, roadway enhancements, and consistent law enforcement. From promoting helmet use and reflective gear to reinforcing right-of-way rules at intersections, prevention efforts must be both personal and systemic.

If you or a loved one has been affected by a motorcycle crash, understanding your rights and access to recovery support is crucial. Whether dealing with medical bills, time away from work, or long-term care, numerous resources are available to help victims and families rebuild after tragedy.

If you or someone you care about has been injured in a collision, Local Accident Reports is here to help. Our team connects you with trusted local resources and offers free accident reports to those impacted. Don't wait—get the support you need today. Reach out now and let us guide you toward recovery.

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Service Areas

ABC Marketing Outbound Sales Lehigh Acres, FL