Keep Your Company Competitive and Customers Happy with Call Center Services from ABC Marketing Services

Call Center Company in Lee's Summit, MO

You don't have to be an all-A student from University of Central Missouri Lee's Summit near Lee's Summit to know that exceptional customer service and effective communication are more important than ever in today's environment. With a multitude of platforms available for customer engagement, companies and industries of all kinds are feeling compelled to elevate their client support.

In fact, savvy business leaders are exploring ways to cut costs by outsourcing their inbound and outbound voice services, along with the email and chat support that are crucial to daily operations. If your company is ready to enhance customer experience, retain and grow its client base, increase brand visibility, and outpace competitors, consider collaborating with ABC Marketing Services Services to take the next step.

Call Center Company Lee's Summit, MO

The ABC Marketing Services Difference

For over 20 years, our call center company in Lee's Summit, MO has been providing innovative solutions to help you engage with your markets across the U.S., Canada, and beyond. We've successfully launched hundreds of campaigns for a number of needs, including:

  • HelpHelp Desk
  • CareCustomer Care
  • TechnicalTechnical Support
  • SurveysSurveys
  • SettingAppointment Setting
  • OutboundOutbound Sales
  • LeadLead Generation

We recognize that choosing to partner with a call center for customer care and product support is a significant commitment. We also understand how challenging it can be to transition from another call center provider. That's why, as your trusted partner, we're dedicated to guiding you through this process every step of the way.

When you collaborate with ABC Marketing Services, you gain access to a team of experts who are ready to support your customers as if they were their own. Unlike other call center companies, we offer services that are fully customized to meet the unique needs of your business. Our centers are close to the U.S., in user-friendly destinations in Mexico, Belize, El Salvador, and Brazil, where our pricing is 50% lower than standard rates, and we can handle projects in Spanish, English, Portuguese, and other languages.

The ABC Marketing Lee's Summit, MO

What Industries Does ABC Marketing Services Target?

If you own a business, you're probably wondering whether we serve the industry in which you work. We're proud to serve many businesses in a number of different industries, including:

The bottom line? Our key motivator is your success. Let's talk today about your business objectives. Once we understand your business and your goals, we'll help you achieve the results you want with the help of reliable call center pros. Now that you know more about ABC Marketing Services, let's take a deeper dive into the most popular call center services we provide.

Call Center Company for Appointment Setting

Could you imagine booking an appointment at Cross Creek at Lee's Summit Memory Care Assisted Living in Lee's Summit, only for their team to make a mistake and lose the reservation you made? Chances are you'd be mad. The same goes for your company when one of your customers books an appointment, and it's lost or delayed.

We recognize how time-consuming appointment setting can be for your business. That's where ABC Marketing Services comes in. We're one of the top call center companies providing appointment-setting services in the U.S. We specialize in offering customized solutions for businesses aiming to simplify their scheduling and improve customer engagement. Our goal is to help companies like yours stay organized and concentrate on what truly counts—achieving growth and success.

ABC Marketing Customer Care Lee's Summit, MO

Why Hire a Call Center Company in Lee's Summit, MO for Appointment Setting?

Partnering with a knowledgeable call center for appointment setting can help you save time, cut costs, and minimize stress. Plus, your business can avoid expenses such as equipment, overhead, setup time, and training, all while enhancing your profits and sales.

Some additional benefits of working with ABC Marketing Services for appointment setting include:

  • Care24/7 Service
  • FocusFocus More Time on Your Business
  • CorrectCorrect Difficult Staffing Problems
  • CommunicateCommunicate with Customers Effectively
  • GrowGrow Your Company
  • MoreMore

What Industries Benefit from ABC Appointment Setting Services?

Leaders in industries like Automotive & Transportation and Agriculture & Agribusiness find appointment setting services from ABC Marketing Services to be highly effective. Our appointment setting services help improve customer service, generate sales, and provide tech support for businesses such as:

  • list-startFarm Supply Distributors
  • list-startEquipment Manufacturers
  • list-startOrganic Farms
  • list-startCar Dealerships
  • list-startTrucking & Logistics Companies
  • list-startMore

Call Center Company for Help Desk

Outsourcing your help desk allows your customer service department to operate 24 hours a day. Our call center company in Lee's Summit, MO can offer tier-1 technical support or serve as backup for your in-house help desk team. Simplify your support process and focus on growing your business, instead of dealing with help desk nightmares.

ABC Marketing Help Desk Lee's Summit, MO

What Makes ABC Marketing Services the Best Choice for Outsourced Help Desk Services?

If you're worried about the high costs and hassles of Help Desk, look no further than our call center company for help. Help desk services from ABC Marketing Services include:

01

Some of the most competitive rates and flexible pricing options available, catering to a wide variety of needs, from fully dedicated agents to shared options priced by subscriber, call, or device.

02

A strong, purpose-driven service attitude. Like we stay ready for action with extensive help desk experience, available from 12/5 to 24/7 through phone, text, email, and live chat.

03

Secure and redundant call center infrastructure.

04

Bilingual Spanish/English and Portuguese/English agents, all fully trained with extremely low attrition.

Whether you're looking to integrate chat or email into your Help Desk services or hand over your operations for a fully managed system, ABC Marketing Services can help.

What Industries Benefit from Help Desk Services from ABC Marketing Services?

Leaders in industries like E-Commerce & Retail and Education & E-Learning find outsourced help desk services from ABC Marketing Services to be highly effective. Our help desk services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startOnline Learning Platforms
  • list-startPrivate Schools
  • list-startOnline Stores
  • list-startFashion Brands
  • list-startMore

Call Center Company for Technical Support

ABC Marketing Services is a call center company known for its tech support - so much so that we offer two different tiers to accommodate our customers.

ABC Marketing Technical Support Lee's Summit, MO

Standard Tech Support

For Basic Tier 1 Tech Support, our agent collects your customer's information and analyzes it to identify and resolve issues using established procedures. Typically, a Tier 1 agent works under the close supervision of a senior technician from your staff. Sometimes, your tech support needs can be integrated with the PTS offerings listed below, generating revenue for your company.

ABC Marketing Surveys Lee's Summit, MO

Premium Tech Support (PTS)

Our all-in-one, customizable Premium Technical Support (PTS) solution offers exceptional tech support for all the connected devices and services used by your customers. There's no requirement for you to create your own offering. This comprehensive solution comes with all the necessary call center resources, software, technology, and operational expertise. You just need to promote your PTS program to your customers.

A few of the reasons why customers choose our tech support services include:

01

Market-Leading Results

We help your company achieve better customer experiences and higher ROI.

02

Problem Solving

We help you deliver superior tech support experience via immediate live support and 24/7 problem-solving skills.

03

Available Customer Protection

Bundle additional services like device protection, Internet security, online backup, and other third-party services as part of a single PTS subscription.

What Industries Benefit from Tech Support Services from ABC Marketing Services?

Leaders in industries like Energy & Utilities and Financial Services & Banking find technical support services from ABC Marketing Services to be highly effective. Our technical support services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startWater & Electric Providers
  • list-startSolar Energy Firms
  • list-startInvestment Companies
  • list-startInsurance Firms
  • list-startMore

Call Center Company for Marketing Research

Marketing research, encompassing social and opinion studies, involves the organized collection of data regarding individuals or organizations through statistical techniques and applied social science methods. This approach provides valuable insights to inform market decisions. As an integral part of any business strategy, having the right research is fundamental for sustaining your company's competitive edge - and ABC Marketing Services can help.

What Sets ABC Marketing Services Apart from Other Research Group Providers?

ABC Marketing Appointment Setting Lee's Summit, MO

If business growth is on the menu this year, you've got to make informed decisions, and marketing research is one of the best ways to achieve that goal. Contact ABC Marketing Services to learn more about our marketing research services.

What Industries Benefit from Marketing Research Services from ABC Marketing Services?

Leaders in industries like Hospitality & Travel and IT & Software Development find marketing research services from ABC Marketing Services to be highly effective. Our marketing research services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startHotels
  • list-startTravel Agencies
  • list-startTech Startups
  • list-startIT Consulting Firms
  • list-startMore

Call Center Company for Surveys

Conducting outbound market research and distributing customer surveys are excellent ways to gain insights into your consumers, allowing you to enhance your products or services. Relying on trial and error can be costly. Let our call center agents assist you in making informed decisions and assessing adoption rates before launching anything new.

At ABC Marketing Services, we have the capacity to create both small and large-scale surveys. Our clients frequently report the benefits of using surveys. Some of those benefits include:

Surveys hold significant power. By tapping into the insights our call center gathers from consumers, we can assist you in developing new products and services or fine-tuning your existing offerings. Ready to discover how ABC Marketing Services can support your company? Give us a shout. We'll take the time to understand your needs and provide a tailored proposal just for you.

What Industries Benefit from Surveys from ABC Marketing Services?

Leaders in industries like Insurance and Logistics & Supply Chain find surveys from ABC Marketing Services to be highly effective. Our surveys help improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startHealth Insurance Providers
  • list-startAuto Insurance Companies
  • list-startWarehousing Companies
  • list-start3PL Providers

Stay Competitive and Keep Customers Happy with Help from ABC Marketing Services

As a leading call center company in Lee's Summit, MO, we know that innovative, custom service is what you need to succeed. That's why, since 1996, ABC Marketing Services has led the way in providing cost-conscious yet effective call center solutions for businesses like yours. From telemarketing and help desk services to lead generation and premium tech support, we can help. We've got the tools and resources to keep your company competitive and your customers happy. Contact us today to learn more about our unique call center services

Latest News in Lee's Summit, MO

5 former U.S. Postal Service employees charged with stealing mail

Photo by: David Zalubowski/APUSPSKANSAS CITY, Mo. — Five U.S. Postal Service employees have been charged with stealing mail.The U. S. Attorney's Office - District of Kansas has announced in a news release that the defendants are all charged with one count of conspiracy to steal mail and one count of theft of mail.The defendants, who were employees at the Robert L. Roberts post office on North 51st Street, are accused of stealing Amazon return packages, mail, and other items for their personal use between ear...

Photo by: David Zalubowski/AP

USPS

KANSAS CITY, Mo. — Five U.S. Postal Service employees have been charged with stealing mail.

The U. S. Attorney's Office - District of Kansas has announced in a news release that the defendants are all charged with one count of conspiracy to steal mail and one count of theft of mail.

The defendants, who were employees at the Robert L. Roberts post office on North 51st Street, are accused of stealing Amazon return packages, mail, and other items for their personal use between early 2023 and mid-October 2023.

The defendants include:

The U.S. Attorney's office release says the Roberts branch was a designated location where Amazon packages were sent before their eventual return to an Amazon distribution center.In late 2022, Amazon packages began accumulating at the Roberts location and were placed in large cardboard bins called Gaylords.

Video recordings from early 2023 to mid-October 2023 revealed that more than 25 USPS employees took items from the Gaylords containing the return parcels. The group included letter carriers, supervisors, and managers. Some employees took one or a few items and others took multiple items.

On some occasions, supervisory personnel were present when non-supervisory personnel rifled through and took items from the Gaylords. Supervisors and managers also took items from the Gaylords that were positioned in different areas inside and outside the Roberts branch.

The release states that Multiple employees reported that managers, Luster, Wankum and Hook told employees that the Amazon return packages were "trash," and the "items had to go," and that they were "free to take."

Amazon packages were recovered in the vehicles and homes of multiple postal employees.

The scheme resulted in the theft, rifling, or pilfering of approximately 1,384 known parcels to be returned to Amazon.

Both a conspiracy to steal mail and theft of mail charges carry terms of imprisonment of no more than five years, a term of supervised release of no more than three years, a fine not exceeding $250,000, and a mandatory special assessment of $100.

Copyright 2025 Scripps Media, Inc. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.

Press Release: Councilwoman Cynda Rader launches campaign for Lee’s Summit mayor

Lee’s Summit, MO — Cynda Rader was the first to publicly announce her candidacy to be the next mayor of Lee’s Summit. A city councilwoman, Rader has a strong record of public service, including time on the city’s Planning Commission, Water Utility Board, and the Tax Review Board.“I am excited to meet with voters across the city to hear their ideas on how to keep Lee’s Summit on the right path to prosperity,” stated Rader. “During my first term on city council, I’ve realized ...

Lee’s Summit, MO — Cynda Rader was the first to publicly announce her candidacy to be the next mayor of Lee’s Summit. A city councilwoman, Rader has a strong record of public service, including time on the city’s Planning Commission, Water Utility Board, and the Tax Review Board.

“I am excited to meet with voters across the city to hear their ideas on how to keep Lee’s Summit on the right path to prosperity,” stated Rader. “During my first term on city council, I’ve realized there is so much work that needs to be done at the mayoral level.”

Highlighted in Rader’s announcement video, support for first responders is a top priority for the campaign, alongside improved infrastructure of major highways. With a determined effort involving cooperation with the city’s business and civic leaders, she plans to foster sustainable job growth and responsible economic development in Lee’s Summit. She also aims to bring a vision of inclusion with all facets of public and private entities coming together to strengthen the future of our city.

“We must carefully consider the long term impacts the city government’s decisions have on our citizens. There’s no room for big egos or entitled mindsets in the mayor’s office. Lee’s Summit needs civic-minded, people-oriented leadership that will listen to and respect constituents and work together as a city council to provide quality service to our city.”

Outside of public service, Rader is a proud mother of three and grandmother of four. As an accomplished local Realtor, builder and developer, and owner of The Cynda Sells Real Estate Company, she knows how to navigate the red tape of doing business in the city and hopes to alleviate the struggles families are facing in the current housing market. Additionally, she aims to attract new industry, manufacturing, and Class A business to create jobs which will allow our citizens to really Live, Work and Stay in Lee’s Summit.

The election for mayor will take place in April 2026.

Lee’s Summit North alum Armand Membou drafted No. 7 overall in 2025 NFL Draft

LEE'S SUMMIT, Mo. —Former Lee’s Summit North and Mizzou standout Armand Membou was selected with the seventh overall pick in the first round of the 2025 NFL Draft on Thursday.The 6-foot-6, 320-pound offensive tackle, who anchored the right side of Missouri’s offensive line, had been widely projected as a top-10 selection following a standout senior season and strong showing at the NFL Combine.He will now play for the New York Jets.Membou ran a 4.91-second 40-yard dash and logged ...

LEE'S SUMMIT, Mo. —

Former Lee’s Summit North and Mizzou standout Armand Membou was selected with the seventh overall pick in the first round of the 2025 NFL Draft on Thursday.

The 6-foot-6, 320-pound offensive tackle, who anchored the right side of Missouri’s offensive line, had been widely projected as a top-10 selection following a standout senior season and strong showing at the NFL Combine.

He will now play for the New York Jets.

Membou ran a 4.91-second 40-yard dash and logged 31 bench press reps, boosting his stock among scouts.

He earned second-team All-SEC honors in 2024 after not allowing a single sack or quarterback hit throughout the season.

In an interview with the team's Website, Membou called it a blessing to be drafted by the team.

"It's just a big relief and definitely a blessing," Membou said. "I guess God told me....plus the Jets have a really young, promising team. I thought that would be a good fit for me, too."

He's the first pick for new Jets head coach Aaron Glenn.

"Athletically, he's off the charts," Glenn said. "He's mean, tough, nasty. He really fits what we're trying to do on offense. It was really a no-brainer. Once he was there for our pick, this was the guy."

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Missouri Tigers’ (and Lee’s Summit’s) Armand Membou picked 7th in 2025 NFL Draft

Missouri Tigers tackle Armond Membou, who played at Lee’s Summit North High, was selected in the first round of the 2025 NFL Draft by the New York Jets on Thursday night.Membou was taken seventh overall, becoming the first Mizzou player taken that early since Aldon Smith, also taken seventh, in 2010.A right tackle through his three years in Columbia, Membou was named second-team All-SEC this past season. The Tigers finished 10-3, posing double-digit victories in consecutive seasons for the third time in school history....

Missouri Tigers tackle Armond Membou, who played at Lee’s Summit North High, was selected in the first round of the 2025 NFL Draft by the New York Jets on Thursday night.

Membou was taken seventh overall, becoming the first Mizzou player taken that early since Aldon Smith, also taken seventh, in 2010.

A right tackle through his three years in Columbia, Membou was named second-team All-SEC this past season. The Tigers finished 10-3, posing double-digit victories in consecutive seasons for the third time in school history.

Membou didn’t give up any sacks or quarterback hits in 411 pass-blocking snaps last season.

Explosive. Quick. Patient. Welcome to New York, @armandmembou! pic.twitter.com/u9bVf8EZeq

— New York Jets (@nyjets) April 25, 2025

His stock really soared after the NFL Scouting Combine in February. He wowed observers in Indianapolis when he was clocked in the 40-yard dash at 4.91 seconds. He also turned in a 9 foot, 7 inch broad jump, tops among all offensive linemen, and 34-inch vertical jump.

That is where the Jets met Membou for the first time.

“We first got a chance to meet him at the combine in a formal interview,” Jets general manager Darren Mougey said. “I always kind of admired the film, the physicality. We had him for a top 30 visit — on his 21st birthday. We had a great visit there.

“He’ll come in and compete to start at right tackle, a very natural fit. He’s played it before.”

Membou didn’t attend the NFL Draft in Green Bay, Wisconsin. In an interview, he said he’s ready to do what’s asked of him by first-year Jets hed coach Aaron Glenn.

“I’m a mauler,” Membou said. “Whatever they need me to do, it doesn’t matter. Just run behind me.”

Armand Membou was asked about the Jets building a "tough-minded" running game:"Like I said, I'm a mauler. S--t, whatever they need to do, it don't matter. Just run behind me, really." pic.twitter.com/uztowJllr3

— Jets Videos (@snyjets) April 25, 2025

Membou was the second offensive tackle taken in the draft. With the fourth pick, the New England Patriots selected Will Campbell from LSU.

This marks the second straight year Missouri has had a player selected in the first round. In 2024, defensive end Darius Robinson was taken No. 27 by the Arizona Cardinals.

The Jets, meanwhile, selected a tackle with their first pick for the second straight year. Last year, they took Penn State’s Olu Fashanu at No. 11 overall.

This story was originally published April 24, 2025 at 8:16 PM.

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