Keep Your Company Competitive and Customers Happy with Call Center Services from ABC Marketing Services

Call Center Company in Hillsboro, OR

You don't have to be an all-A student from Pacific University Hillsboro Campus near Hillsboro to know that exceptional customer service and effective communication are more important than ever in today's environment. With a multitude of platforms available for customer engagement, companies and industries of all kinds are feeling compelled to elevate their client support.

In fact, savvy business leaders are exploring ways to cut costs by outsourcing their inbound and outbound voice services, along with the email and chat support that are crucial to daily operations. If your company is ready to enhance customer experience, retain and grow its client base, increase brand visibility, and outpace competitors, consider collaborating with ABC Marketing Services Services to take the next step.

Call Center Company Hillsboro, OR

The ABC Marketing Services Difference

For over 20 years, our call center company in Hillsboro, OR has been providing innovative solutions to help you engage with your markets across the U.S., Canada, and beyond. We've successfully launched hundreds of campaigns for a number of needs, including:

  • HelpHelp Desk
  • CareCustomer Care
  • TechnicalTechnical Support
  • SurveysSurveys
  • SettingAppointment Setting
  • OutboundOutbound Sales
  • LeadLead Generation

We recognize that choosing to partner with a call center for customer care and product support is a significant commitment. We also understand how challenging it can be to transition from another call center provider. That's why, as your trusted partner, we're dedicated to guiding you through this process every step of the way.

When you collaborate with ABC Marketing Services, you gain access to a team of experts who are ready to support your customers as if they were their own. Unlike other call center companies, we offer services that are fully customized to meet the unique needs of your business. Our centers are close to the U.S., in user-friendly destinations in Mexico, Belize, El Salvador, and Brazil, where our pricing is 50% lower than standard rates, and we can handle projects in Spanish, English, Portuguese, and other languages.

The ABC Marketing Hillsboro, OR

What Industries Does ABC Marketing Services Target?

If you own a business, you're probably wondering whether we serve the industry in which you work. We're proud to serve many businesses in a number of different industries, including:

The bottom line? Our key motivator is your success. Let's talk today about your business objectives. Once we understand your business and your goals, we'll help you achieve the results you want with the help of reliable call center pros. Now that you know more about ABC Marketing Services, let's take a deeper dive into the most popular call center services we provide.

Call Center Company for Appointment Setting

Could you imagine booking an appointment at HOLI Senior Living in Hillsboro, only for their team to make a mistake and lose the reservation you made? Chances are you'd be mad. The same goes for your company when one of your customers books an appointment, and it's lost or delayed.

We recognize how time-consuming appointment setting can be for your business. That's where ABC Marketing Services comes in. We're one of the top call center companies providing appointment-setting services in the U.S. We specialize in offering customized solutions for businesses aiming to simplify their scheduling and improve customer engagement. Our goal is to help companies like yours stay organized and concentrate on what truly counts—achieving growth and success.

ABC Marketing Customer Care Hillsboro, OR

Why Hire a Call Center Company in Hillsboro, OR for Appointment Setting?

Partnering with a knowledgeable call center for appointment setting can help you save time, cut costs, and minimize stress. Plus, your business can avoid expenses such as equipment, overhead, setup time, and training, all while enhancing your profits and sales.

Some additional benefits of working with ABC Marketing Services for appointment setting include:

  • Care24/7 Service
  • FocusFocus More Time on Your Business
  • CorrectCorrect Difficult Staffing Problems
  • CommunicateCommunicate with Customers Effectively
  • GrowGrow Your Company
  • MoreMore

What Industries Benefit from ABC Appointment Setting Services?

Leaders in industries like Automotive & Transportation and Agriculture & Agribusiness find appointment setting services from ABC Marketing Services to be highly effective. Our appointment setting services help improve customer service, generate sales, and provide tech support for businesses such as:

  • list-startFarm Supply Distributors
  • list-startEquipment Manufacturers
  • list-startOrganic Farms
  • list-startCar Dealerships
  • list-startTrucking & Logistics Companies
  • list-startMore

Call Center Company for Help Desk

Outsourcing your help desk allows your customer service department to operate 24 hours a day. Our call center company in Hillsboro, OR can offer tier-1 technical support or serve as backup for your in-house help desk team. Simplify your support process and focus on growing your business, instead of dealing with help desk nightmares.

ABC Marketing Help Desk Hillsboro, OR

What Makes ABC Marketing Services the Best Choice for Outsourced Help Desk Services?

If you're worried about the high costs and hassles of Help Desk, look no further than our call center company for help. Help desk services from ABC Marketing Services include:

01

Some of the most competitive rates and flexible pricing options available, catering to a wide variety of needs, from fully dedicated agents to shared options priced by subscriber, call, or device.

02

A strong, purpose-driven service attitude. Like we stay ready for action with extensive help desk experience, available from 12/5 to 24/7 through phone, text, email, and live chat.

03

Secure and redundant call center infrastructure.

04

Bilingual Spanish/English and Portuguese/English agents, all fully trained with extremely low attrition.

Whether you're looking to integrate chat or email into your Help Desk services or hand over your operations for a fully managed system, ABC Marketing Services can help.

What Industries Benefit from Help Desk Services from ABC Marketing Services?

Leaders in industries like E-Commerce & Retail and Education & E-Learning find outsourced help desk services from ABC Marketing Services to be highly effective. Our help desk services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startOnline Learning Platforms
  • list-startPrivate Schools
  • list-startOnline Stores
  • list-startFashion Brands
  • list-startMore

Call Center Company for Technical Support

ABC Marketing Services is a call center company known for its tech support - so much so that we offer two different tiers to accommodate our customers.

ABC Marketing Technical Support Hillsboro, OR

Standard Tech Support

For Basic Tier 1 Tech Support, our agent collects your customer's information and analyzes it to identify and resolve issues using established procedures. Typically, a Tier 1 agent works under the close supervision of a senior technician from your staff. Sometimes, your tech support needs can be integrated with the PTS offerings listed below, generating revenue for your company.

ABC Marketing Surveys Hillsboro, OR

Premium Tech Support (PTS)

Our all-in-one, customizable Premium Technical Support (PTS) solution offers exceptional tech support for all the connected devices and services used by your customers. There's no requirement for you to create your own offering. This comprehensive solution comes with all the necessary call center resources, software, technology, and operational expertise. You just need to promote your PTS program to your customers.

A few of the reasons why customers choose our tech support services include:

01

Market-Leading Results

We help your company achieve better customer experiences and higher ROI.

02

Problem Solving

We help you deliver superior tech support experience via immediate live support and 24/7 problem-solving skills.

03

Available Customer Protection

Bundle additional services like device protection, Internet security, online backup, and other third-party services as part of a single PTS subscription.

What Industries Benefit from Tech Support Services from ABC Marketing Services?

Leaders in industries like Energy & Utilities and Financial Services & Banking find technical support services from ABC Marketing Services to be highly effective. Our technical support services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startWater & Electric Providers
  • list-startSolar Energy Firms
  • list-startInvestment Companies
  • list-startInsurance Firms
  • list-startMore

Call Center Company for Marketing Research

Marketing research, encompassing social and opinion studies, involves the organized collection of data regarding individuals or organizations through statistical techniques and applied social science methods. This approach provides valuable insights to inform market decisions. As an integral part of any business strategy, having the right research is fundamental for sustaining your company's competitive edge - and ABC Marketing Services can help.

What Sets ABC Marketing Services Apart from Other Research Group Providers?

ABC Marketing Appointment Setting Hillsboro, OR

If business growth is on the menu this year, you've got to make informed decisions, and marketing research is one of the best ways to achieve that goal. Contact ABC Marketing Services to learn more about our marketing research services.

What Industries Benefit from Marketing Research Services from ABC Marketing Services?

Leaders in industries like Hospitality & Travel and IT & Software Development find marketing research services from ABC Marketing Services to be highly effective. Our marketing research services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startHotels
  • list-startTravel Agencies
  • list-startTech Startups
  • list-startIT Consulting Firms
  • list-startMore

Call Center Company for Surveys

Conducting outbound market research and distributing customer surveys are excellent ways to gain insights into your consumers, allowing you to enhance your products or services. Relying on trial and error can be costly. Let our call center agents assist you in making informed decisions and assessing adoption rates before launching anything new.

At ABC Marketing Services, we have the capacity to create both small and large-scale surveys. Our clients frequently report the benefits of using surveys. Some of those benefits include:

Surveys hold significant power. By tapping into the insights our call center gathers from consumers, we can assist you in developing new products and services or fine-tuning your existing offerings. Ready to discover how ABC Marketing Services can support your company? Give us a shout. We'll take the time to understand your needs and provide a tailored proposal just for you.

What Industries Benefit from Surveys from ABC Marketing Services?

Leaders in industries like Insurance and Logistics & Supply Chain find surveys from ABC Marketing Services to be highly effective. Our surveys help improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startHealth Insurance Providers
  • list-startAuto Insurance Companies
  • list-startWarehousing Companies
  • list-start3PL Providers

Stay Competitive and Keep Customers Happy with Help from ABC Marketing Services

As a leading call center company in Hillsboro, OR, we know that innovative, custom service is what you need to succeed. That's why, since 1996, ABC Marketing Services has led the way in providing cost-conscious yet effective call center solutions for businesses like yours. From telemarketing and help desk services to lead generation and premium tech support, we can help. We've got the tools and resources to keep your company competitive and your customers happy. Contact us today to learn more about our unique call center services

Latest News in Hillsboro, OR

Community bids farewell to the Hillsboro Outlet Mall ahead of demolition

HILLSBORO, Texas (KXXV) — The three-day weekend for the 'Mallmageddon' at the Hillsboro Outlet Mall will be filled with activities.BROADCAST TRANSCRIPT:"I've already seen a couple of people here that I see frequently," said Hillsboro resident, Abigail Valero.Valero is among the many residents coming together this week to say a final goodbye to the Hillsboro Outlet Mall."I know when I was younger, my parents used to come here my mom especially. I just think knowing other people and old co-worke...

HILLSBORO, Texas (KXXV) — The three-day weekend for the 'Mallmageddon' at the Hillsboro Outlet Mall will be filled with activities.

BROADCAST TRANSCRIPT:"I've already seen a couple of people here that I see frequently," said Hillsboro resident, Abigail Valero.

Valero is among the many residents coming together this week to say a final goodbye to the Hillsboro Outlet Mall.

"I know when I was younger, my parents used to come here my mom especially. I just think knowing other people and old co-workers of mine and people I know from Hillsboro, I think they're going to actually enjoy being here again," said Valero.

Starting Thursday through Sunday, attendees can come out to say so long and farewell to the outlet. The three-day event features a variety of activities, including a carnival, a rage room, and a retro video game trailer.

The local Chamber of Commerce is calling this event one last legendary blowout.

One neighbor told 25 News she has nothing but great memories of the former retail center.

"So I grew up going back and forth and we actually we planted a church on the other side of the mall. So we can come over here to have our last hoorah. This place was popping it was really popping. We used to come here a lot," said Hillsboro resident Jordan Lowrie.

Valero said she hates to see the outlet ride out in the sunset.

"I think it has so much potential and I know if they did have more stores that properly where my money would go," said Valero.

"Do you think when this is all over, you may shed a little bit of a tear?" our 25 News reporter asked.

"I might, I might," said Valero.

Carnival schedule:

Retro Video Game Trailer:

Rumpshaker: Pop-Up 90s Dance Club (Suite 177, formerly Starter)

Rage Room (Suite 173, formerly Jockey)

Bottle Toss:

Rewind Lounge (Suite 175, Formerly Subway)

Pop-Up 90's Country Karaoke Bar (Suite 174, formerly Claire’s)

Tony's Backyard BBQ

Bubble Bus Co. Mobile Bar (Look for the VW van)

The Mallusem (Former Vending Machine Room, Main Mall Office)

Eugene Powers Past Hillsboro for Opening Day Win

Emerald’s Offensive Surge Hands Hops 8-4 LossHILLSBORO, OR (April 4, 2025)—The Hillsboro Hops took on the Eugene Emeralds for the Opening Day of the season at Hillsboro Ballpark. The sun was shining, and everything seemed set in place for the perfect opening night. That was until Eugene scored eight unanswered runs in the first four innings. The Hops strung together four runs in the fourth inning, but the damage had already been done. Hillsboro starter Daniel Eagen (0-1) was pulled after pitching three innings and giving u...

Emerald’s Offensive Surge Hands Hops 8-4 Loss

HILLSBORO, OR (April 4, 2025)—The Hillsboro Hops took on the Eugene Emeralds for the Opening Day of the season at Hillsboro Ballpark. The sun was shining, and everything seemed set in place for the perfect opening night. That was until Eugene scored eight unanswered runs in the first four innings. The Hops strung together four runs in the fourth inning, but the damage had already been done. Hillsboro starter Daniel Eagen (0-1) was pulled after pitching three innings and giving up four earned runs. Between both pitching staffs, sixteen walks were allowed, eight per team.

Daniel Eagen started strong, getting two straight outs in the top of the first. Eagen allowed a single to James Tibbs III followed by a wild pitch and a single by Charlie Szykowny to put the Emeralds up 1-0. Hops’ catcher J.J. D’Orazio threw out Szykowny to end the inning and keep the damage minimal.

Eugene starter Josh Bostick got Hops’ leadoff hitter Cristofer Torin to fly out and then struck out the next two Hillsboro batters to keep them off the board.

The Emeralds started scoring in the third, hitting back-to-back singles, and drawing two walks to put them up 2-0. A ground-rule double from Jonah Cox scored two more, giving Eugene a 4-0 lead in the top of the third.

Eagen pitched three innings allowing six hits, four earned runs, two walks, and struck out one in his first start of the season. Logan Clayton took over in the top of the fourth. He allowed a leadoff hit and a walk. Both runners advanced to scoring positions on a passed ball by D’Orazio. A sacrifice fly drove in two more runs to make it 6-0. After allowing another single, Clayton exited the game. He pitched two-thirds of an inning, allowing four runs on three hits. Eli Saul entered the game with two runners on. Another passed ball by D’Orazio advanced both runners who would score after Jonah Cox doubled to right field.

After eight unanswered runs, the Hops finally put runs on the board in the bottom of the fourth. Cristofer Torin singled to center field to get things started. A single by Angel Ortiz put two runners on, and a walk drawn by Ryan Waldschmidt loaded the bases. That was the end of the day for Eugene starter Josh Bostick. Bostick went three-and-a-third, striking out four. Ian Villers took over with the bases loaded, as Druw Jones grounded into a force-out to score two runs for the Hops. A single from Jansiel Luis put Jones on third, and a wild pitch scored another run. All three runs were charged to Bostick.

Josh Wolf took the ball from Eugene pitcher Ian Villers at the bottom of the fifth. Villers pitched two-thirds of an inning and allowed one hit and one walk. Wolf allowed a walk to Anderdson Rojas to start the inning, and a single from Cristofer Torin put Rojas on third. A fielder’s choice from Demetrio Crisantes scored Rojas to make it an 8-4 ballgame.

For Eugene, Josh Wolf pitched two-and-a-third innings, allowing one hit and four walks, striking out four. Tyler Vogel pitched the last two-and-a-third innings of the game, striking out four and allowing two hits.

Saul pitched one-and-a-third innings, allowing two hits and striking out two. Liam Norris three one-and-two-thirds innings of scoreless and hitless ball, giving up four walks, striking out two. Sam Knowlton pitched one-and-one third innings, striking out two and walking one. The final pitcher to take the ball for Hillsboro was Jorge Minyety, who pitched the ninth inning and kept the Emeralds from adding to their lead.

Hops’ shortstop Cristofer Torin went two-for-four. For the Emeralds, Jonah Cox went three-for-five with four RBI. Eugene pitchers combined to strike out twelve. Eugene and Hillsboro allowed a combined sixteen walks in the match up.

The Hops go into tomorrow with an 0-1 record. The second game of the three-game series is Saturday at 4:05 PM, with the radio pregame show beginning at 3:50PM on Rip City Radio 620AM and www.RipCity.Radio.com.

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ABC Marketing Outbound Sales Hillsboro, OR