Call Center Company in Hialeah, FL
You don't have to be an all-A student from CBT Technology Institute Hialeah Campus near Hialeah to know that exceptional customer service and effective communication are more important than ever in today's environment. With a multitude of platforms available for customer engagement, companies and industries of all kinds are feeling compelled to elevate their client support.
In fact, savvy business leaders are exploring ways to cut costs by outsourcing their inbound and outbound voice services, along with the email and chat support that are crucial to daily operations. If your company is ready to enhance customer experience, retain and grow its client base, increase brand visibility, and outpace competitors, consider collaborating with ABC Marketing Services Services to take the next step.

Years of Experience

- Call Center Company in Hialeah, FL
- The ABC Marketing Services Difference
- Call Center Company for Appointment Setting
- What Services Does ABC Marketing Services Provide for These Industries?
- Call Center Company for Help Desk
- What Services Does ABC Marketing Services Provide for These Industries?
- Call Center Company for Technical Support
- What Services Does ABC Marketing Services Provide for These Industries?
- Call Center Company for Marketing Research
- What Industries Benefit from Marketing Research Services from ABC Marketing Services?
- Call Center Company for Surveys
- Stay Competitive and Keep Customers Happy with Help from ABC Marketing Services
The ABC Marketing Services Difference
For over 20 years, our call center company in Hialeah, FL has been providing innovative solutions to help you engage with your markets across the U.S., Canada, and beyond. We've successfully launched hundreds of campaigns for a number of needs, including:
Help Desk
Customer Care
Technical Support
Surveys
Appointment Setting
Outbound Sales
Lead Generation
We recognize that choosing to partner with a call center for customer care and product support is a significant commitment. We also understand how challenging it can be to transition from another call center provider. That's why, as your trusted partner, we're dedicated to guiding you through this process every step of the way.
When you collaborate with ABC Marketing Services, you gain access to a team of experts who are ready to support your customers as if they were their own. Unlike other call center companies, we offer services that are fully customized to meet the unique needs of your business. Our centers are close to the U.S., in user-friendly destinations in Mexico, Belize, El Salvador, and Brazil, where our pricing is 50% lower than standard rates, and we can handle projects in Spanish, English, Portuguese, and other languages.

What Industries Does ABC Marketing Services Target?
If you own a business, you're probably wondering whether we serve the industry in which you work. We're proud to serve many businesses in a number of different industries, including:
Agriculture & Agribusiness
Automotive & Transportation
Business Services & Consulting
Construction & Engineering
E-Commerce & Retail
Education & E-Learning
Energy & Utilities
Financial Services & Banking
Government & Public Sector
Healthcare & Medical Services
Hospitality & Travel
Human Resources & Staffing
Information Technology (IT) & Software Development
Insurance
Legal & Law Firms
Logistics & Supply Chain
Manufacturing & Industrial
Marketing & Advertising
Media & Entertainment
Nonprofit & Charitable Organizations
Real Estate & Property Management
Security & Surveillance
Telecommunications
Waste Management & Environmental Services
Plastic surgery clinics
The bottom line? Our key motivator is your success. Let's talk today about your business objectives. Once we understand your business and your goals, we'll help you achieve the results you want with the help of reliable call center pros. Now that you know more about ABC Marketing Services, let's take a deeper dive into the most popular call center services we provide.
Call Center Company for Appointment Setting
Could you imagine booking an appointment at Las Palmas Senior Living in Hialeah, only for their team to make a mistake and lose the reservation you made? Chances are you'd be mad. The same goes for your company when one of your customers books an appointment, and it's lost or delayed.
We recognize how time-consuming appointment setting can be for your business. That's where ABC Marketing Services comes in. We're one of the top call center companies providing appointment-setting services in the U.S. We specialize in offering customized solutions for businesses aiming to simplify their scheduling and improve customer engagement. Our goal is to help companies like yours stay organized and concentrate on what truly counts—achieving growth and success.

Why Hire a Call Center Company in Hialeah, FL for Appointment Setting?
Partnering with a knowledgeable call center for appointment setting can help you save time, cut costs, and minimize stress. Plus, your business can avoid expenses such as equipment, overhead, setup time, and training, all while enhancing your profits and sales.
Some additional benefits of working with ABC Marketing Services for appointment setting include:
24/7 Service
Focus More Time on Your Business
Correct Difficult Staffing Problems
Communicate with Customers Effectively
Grow Your Company
More
What Industries Benefit from ABC Appointment Setting Services?
Leaders in industries like Automotive & Transportation and Agriculture & Agribusiness find appointment setting services from ABC Marketing Services to be highly effective. Our appointment setting services help improve customer service, generate sales, and provide tech support for businesses such as:
Farm Supply Distributors
Equipment Manufacturers
Organic Farms
Car Dealerships
Trucking & Logistics Companies
More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Automotive & Transportation and Agriculture & Agribusiness.
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Business Services & Consulting and Construction & Engineering.
Call Center Company for Help Desk
Outsourcing your help desk allows your customer service department to operate 24 hours a day. Our call center company in Hialeah, FL can offer tier-1 technical support or serve as backup for your in-house help desk team. Simplify your support process and focus on growing your business, instead of dealing with help desk nightmares.

What Makes ABC Marketing Services the Best Choice for Outsourced Help Desk Services?
If you're worried about the high costs and hassles of Help Desk, look no further than our call center company for help. Help desk services from ABC Marketing Services include:
Some of the most competitive rates and flexible pricing options available, catering to a wide variety of needs, from fully dedicated agents to shared options priced by subscriber, call, or device.
A strong, purpose-driven service attitude. Like we stay ready for action with extensive help desk experience, available from 12/5 to 24/7 through phone, text, email, and live chat.
Secure and redundant call center infrastructure.
Bilingual Spanish/English and Portuguese/English agents, all fully trained with extremely low attrition.
Whether you're looking to integrate chat or email into your Help Desk services or hand over your operations for a fully managed system, ABC Marketing Services can help.
What Industries Benefit from Help Desk Services from ABC Marketing Services?
Leaders in industries like E-Commerce & Retail and Education & E-Learning find outsourced help desk services from ABC Marketing Services to be highly effective. Our help desk services improve customer service, generate sales, and provide support for businesses and organizations like:
Online Learning Platforms
Private Schools
Online Stores
Fashion Brands
More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Education & E-Learning E-Commerce and Retail.
Call Center Company for Technical Support
ABC Marketing Services is a call center company known for its tech support - so much so that we offer two different tiers to accommodate our customers.

Standard Tech Support
For Basic Tier 1 Tech Support, our agent collects your customer's information and analyzes it to identify and resolve issues using established procedures. Typically, a Tier 1 agent works under the close supervision of a senior technician from your staff. Sometimes, your tech support needs can be integrated with the PTS offerings listed below, generating revenue for your company.

Premium Tech Support (PTS)
Our all-in-one, customizable Premium Technical Support (PTS) solution offers exceptional tech support for all the connected devices and services used by your customers. There's no requirement for you to create your own offering. This comprehensive solution comes with all the necessary call center resources, software, technology, and operational expertise. You just need to promote your PTS program to your customers.
A few of the reasons why customers choose our tech support services include:
Market-Leading Results
We help your company achieve better customer experiences and higher ROI.
Problem Solving
We help you deliver superior tech support experience via immediate live support and 24/7 problem-solving skills.
Available Customer Protection
Bundle additional services like device protection, Internet security, online backup, and other third-party services as part of a single PTS subscription.
What Industries Benefit from Tech Support Services from ABC Marketing Services?
Leaders in industries like Energy & Utilities and Financial Services & Banking find technical support services from ABC Marketing Services to be highly effective. Our technical support services improve customer service, generate sales, and provide support for businesses and organizations like:
Water & Electric Providers
Solar Energy Firms
Investment Companies
Insurance Firms
More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Government & Public Sector and Healthcare & Medical.
Call Center Company for Marketing Research
Marketing research, encompassing social and opinion studies, involves the organized collection of data regarding individuals or organizations through statistical techniques and applied social science methods. This approach provides valuable insights to inform market decisions. As an integral part of any business strategy, having the right research is fundamental for sustaining your company's competitive edge - and ABC Marketing Services can help.
What Sets ABC Marketing Services Apart from Other Research Group Providers?

If business growth is on the menu this year, you've got to make informed decisions, and marketing research is one of the best ways to achieve that goal. Contact ABC Marketing Services to learn more about our marketing research services.
What Industries Benefit from Marketing Research Services from ABC Marketing Services?
Leaders in industries like Hospitality & Travel and IT & Software Development find marketing research services from ABC Marketing Services to be highly effective. Our marketing research services improve customer service, generate sales, and provide support for businesses and organizations like:
Hotels
Travel Agencies
Tech Startups
IT Consulting Firms
More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Hospitality & Travel and IT & Software Development.
Call Center Company for Surveys
Conducting outbound market research and distributing customer surveys are excellent ways to gain insights into your consumers, allowing you to enhance your products or services. Relying on trial and error can be costly. Let our call center agents assist you in making informed decisions and assessing adoption rates before launching anything new.
At ABC Marketing Services, we have the capacity to create both small and large-scale surveys. Our clients frequently report the benefits of using surveys. Some of those benefits include:
Surveys hold significant power. By tapping into the insights our call center gathers from consumers, we can assist you in developing new products and services or fine-tuning your existing offerings. Ready to discover how ABC Marketing Services can support your company? Give us a shout. We'll take the time to understand your needs and provide a tailored proposal just for you.
What Industries Benefit from Surveys from ABC Marketing Services?
Leaders in industries like Insurance and Logistics & Supply Chain find surveys from ABC Marketing Services to be highly effective. Our surveys help improve customer service, generate sales, and provide support for businesses and organizations like:
Health Insurance Providers
Auto Insurance Companies
Warehousing Companies
3PL Providers
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Hospitality & Travel and IT & Software Development.
Stay Competitive and Keep Customers Happy with Help from ABC Marketing Services
As a leading call center company in Hialeah, FL, we know that innovative, custom service is what you need to succeed. That's why, since 1996, ABC Marketing Services has led the way in providing cost-conscious yet effective call center solutions for businesses like yours. From telemarketing and help desk services to lead generation and premium tech support, we can help. We've got the tools and resources to keep your company competitive and your customers happy. Contact us today to learn more about our unique call center services
Latest News in Hialeah, FL
Hialeah, FL – Crash with Injuries and Roadblock at SR-826 EB x NW 57th Ave
Police Accident Reports (888) 657-1460https://localaccidentreports.com/hialeah-fl-crash-with-injuries-and-roadblock-at-sr-826-eb-x-nw-57th-ave/
Hialeah, FL (April 19, 2025) – Emergency responders were quick to the scene, providing care to individuals injured in a vehicle crash at the intersection of SR-826 EB and NW 57th Ave in Hialeah. The crash occurred at approximately 1:21 AM, with responders arriving at 1:45 AM. The collision resulted in a roadblock, temporarily disrupting traffic flow in the area.While specific details about the vehicles involved have not been released, the crash resulted in injuries that required immediate medical attention. Emergency resp...
Hialeah, FL (April 19, 2025) – Emergency responders were quick to the scene, providing care to individuals injured in a vehicle crash at the intersection of SR-826 EB and NW 57th Ave in Hialeah. The crash occurred at approximately 1:21 AM, with responders arriving at 1:45 AM. The collision resulted in a roadblock, temporarily disrupting traffic flow in the area.
While specific details about the vehicles involved have not been released, the crash resulted in injuries that required immediate medical attention. Emergency responders worked swiftly to assist those affected, and the roadblock was cleared shortly afterward, allowing for normal traffic conditions to resume.
The cause of the crash remains under investigation by local authorities. Our thoughts are with those affected by this incident, and we hope for a swift recovery for all involved.
Vehicle Crashes with Injuries in Florida
Vehicle crashes with injuries are an unfortunate reality on Florida’s busy roadways, particularly in high-traffic areas like Hialeah. Intersections such as SR-826 EB and NW 57th Ave are frequently used by both local and through traffic, making them susceptible to accidents. Crashes in these areas can lead to serious injuries and significant delays, especially when roadblocks are involved.
Local authorities urge drivers to remain cautious, especially during the late-night and early-morning hours when visibility can be reduced, and fatigue can increase the likelihood of accidents. Speeding, distracted driving, and running red lights are often contributing factors to crashes, and staying alert is essential for preventing such incidents.
If you or someone you know has been involved in a vehicle crash, Local Accident Reports is here to offer assistance. We provide support in handling legal matters, insurance claims, and the recovery process. Reach out for help during this difficult time.
CAVA Opens First South Florida Restaurant in Hialeah
Yahoo! Newshttps://finance.yahoo.com/news/cava-opens-first-south-florida-130000935.html
In This Article: CAVA +2.46% CAVA expands its footprint into South Florida with new Hialeah location and additional restaurants planned for later this yearWASHINGTON, April 08, 2025--(...
In This Article:
CAVA expands its footprint into South Florida with new Hialeah location and additional restaurants planned for later this year
WASHINGTON, April 08, 2025--(BUSINESS WIRE)--CAVA (NYSE: CAVA), the category-defining Mediterranean fast-casual restaurant brand, today opened its first restaurant in South Florida to bring a taste of the Mediterranean to the community. The restaurant is located in the Shoppes at Highland at 3645 West 84th Street, Unit 5, Hialeah, FL 33018 and will be open from 10:45 a.m. - 10:00 p.m. CAVA Hialeah is a 2,200-square-foot location with a 40-seat dining room, digital order pick-up and delivery.
CAVA serves flavor-packed Mediterranean-inspired bowls, pitas, dips, and dressings, helping people eat well and live well. These menu offerings, combined with an emphasis on hospitality and serving others, have a broad appeal in the markets it currently operates in, and the brand expects South Florida will be no different.
"South Florida is known for its vibrant food scene and year-round warmth, and CAVA’s concept of serving bold, satisfying flavors with Mediterranean hospitality is a perfect match," said Brett Schulman, Co-Founder and CEO of CAVA. "We are thrilled to welcome the Hialeah community to our table, and look forward to continuing to deliver our mission of bringing heart, health, and humanity to food in South Florida as we grow our presence in this market throughout the year."
Before the doors officially open to any new restaurant, CAVA invites guests in for a complimentary meal, accepts donations to support a local cause, and matches those donations up to $1,000. Since 2019, this companywide Community Day program has raised more than $600,000 in donations, focused on organizations improving food security in local communities. In keeping with this tradition, CAVA’s Hialeah Community Day event was held yesterday, raising funds for Food Rescue U.S. - South Florida, a leading nonprofit organization dedicated to fighting hunger and reducing food waste.
With a target of 1,000 restaurants by 2032, the company is quickly growing its national footprint, with plans to open additional South Florida restaurants later this year. It opened 58 net new restaurants in the 2024 Fiscal Year and expects at least 17 percent growth in 2025. Last month, CAVA opened its first restaurant in Indiana, bringing the total national footprint to 26 states and the District of Columbia.
Prior to the grand opening, CAVA also donated fresh meals prepared throughout the restaurant’s training period to local community members. The company's food donation program was launched nationally in the fall of 2023 to improve food insecurity and reduce food waste as CAVA expands to new locations.
Baron Property Group Secures $206M for Florida Project
Richard Bergerhttps://www.multihousingnews.com/baron-property-group-secures-206m-for-florida-project/
Baron Property Group has secured $206 million in construction financing from Post Road Group to help transform Hialeah, Fla., with a new transit-oriented residential property. Developers broke ground on the project, Metro Parc North, last month, with completion expected in late 2027.Metro Parc North will offer 661 homes ranging from studios to three-bedrooms. The units are designed by Modis Architects. KAST Constructi...
Baron Property Group has secured $206 million in construction financing from Post Road Group to help transform Hialeah, Fla., with a new transit-oriented residential property. Developers broke ground on the project, Metro Parc North, last month, with completion expected in late 2027.
Metro Parc North will offer 661 homes ranging from studios to three-bedrooms. The units are designed by Modis Architects. KAST Construction is heading up construction on the project.
Homes in Metro Parc North are set to feature open-concept floor plans, stainless steel appliances, washers/dryers, designer kitchens and private balconies. Community amenities will include coworking spaces, a pool with pool-side cabanas, a multi-purpose clubroom, bike storage, a pet groom station and parking.
Baron Property Group’s Metro Parc—a 559-unit workforce housing property with 15,000 square feet of retail space—is next door to the development. Together, both projects will include almost 2 million square feet of apartment and retail space.
“We see Hialeah as the next sought-after destination,” Matthew Baron, founder and president of Baron Property Group, told Multi-Housing News.
Situated at 983 E. 26th St., Metro Parc North and Metro Parc residents are nearby a Metrorail entrance and the Hialeah Hospital. The Amelia Earhart Park and Hialeah Park are in close proximity, as are dining, retail and entertainment options.
Ayush Kapahi, principal and founding Partner at advisory firm HKS Real Estate Advisors, told MHN that in today’s market, certainty of execution on a deal such as this one is everything.
“The longstanding relationship between Baron Property Group and Post Road Group fostered a collaborative approach, enabling both parties to navigate the nuances of the deal structure efficiently,” he said. “In an environment where capital markets remain complex, trusted partnerships like this are key to getting deals across the finish line.”
TODs across the nation
Transit-oriented housing developments continue to be popular across the nation.
“A healthy mix of transit, housing and retail has been a popular recipe for U.S. towns and cities looking to keep up with the times and not be left behind,” Michael J. Romer, Esq., co-managing partner, Romer Debbas, told MHN. “Although additional housing is desperately needed, the adage ‘location, location, location’ still holds. Savvy developers are coordinating with local towns and cities to lure in additional residents with well-placed and convenient rental developments.”
On the East Coast, another transit-oriented development recently secured construction financing. Hoboken Connect, located along the Hudson River waterfront, began construction in January. It will feature 386 units and 5,000 square feet of retail space near bus, ferry, light and heavy rail and PATH services.
In Miami, a development site for a transit-oriented development was purchased in mid-2024 by Oak Row Equities. The project, MiamiCentral, will feature 816 luxury rental residences above the MiamiCentral Station.
Also in the New York area, Triangle Equities recently began move-ins at a transit-oriented development in Staten Island. The area lacks the transit density that the majority of the city enjoys. Yet, this development is built directly adjacent to the Staten Island ferry, which provides free transit between Staten Island and Lower Manhattan.
“Especially in New York, transit-oriented development is often associated with the access to rail and the subway,” Evan Petracca, chief operating officer of Triangle Equities, told MHN. “This property provides residents free access to lower Manhattan.”
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