Call Center Company in Hesperia, CA
You don't have to be an all-A student from Pathways to College K8 near Hesperia to know that exceptional customer service and effective communication are more important than ever in today's environment. With a multitude of platforms available for customer engagement, companies and industries of all kinds are feeling compelled to elevate their client support.
In fact, savvy business leaders are exploring ways to cut costs by outsourcing their inbound and outbound voice services, along with the email and chat support that are crucial to daily operations. If your company is ready to enhance customer experience, retain and grow its client base, increase brand visibility, and outpace competitors, consider collaborating with ABC Marketing Services Services to take the next step.

Years of Experience

- Call Center Company in Hesperia, CA
- The ABC Marketing Services Difference
- Call Center Company for Appointment Setting
- What Services Does ABC Marketing Services Provide for These Industries?
- Call Center Company for Help Desk
- What Services Does ABC Marketing Services Provide for These Industries?
- Call Center Company for Technical Support
- What Services Does ABC Marketing Services Provide for These Industries?
- Call Center Company for Marketing Research
- What Industries Benefit from Marketing Research Services from ABC Marketing Services?
- Call Center Company for Surveys
- Stay Competitive and Keep Customers Happy with Help from ABC Marketing Services
The ABC Marketing Services Difference
For over 20 years, our call center company in Hesperia, CA has been providing innovative solutions to help you engage with your markets across the U.S., Canada, and beyond. We've successfully launched hundreds of campaigns for a number of needs, including:
Help Desk
Customer Care
Technical Support
Surveys
Appointment Setting
Outbound Sales
Lead Generation
We recognize that choosing to partner with a call center for customer care and product support is a significant commitment. We also understand how challenging it can be to transition from another call center provider. That's why, as your trusted partner, we're dedicated to guiding you through this process every step of the way.
When you collaborate with ABC Marketing Services, you gain access to a team of experts who are ready to support your customers as if they were their own. Unlike other call center companies, we offer services that are fully customized to meet the unique needs of your business. Our centers are close to the U.S., in user-friendly destinations in Mexico, Belize, El Salvador, and Brazil, where our pricing is 50% lower than standard rates, and we can handle projects in Spanish, English, Portuguese, and other languages.

What Industries Does ABC Marketing Services Target?
If you own a business, you're probably wondering whether we serve the industry in which you work. We're proud to serve many businesses in a number of different industries, including:
Agriculture & Agribusiness
Automotive & Transportation
Business Services & Consulting
Construction & Engineering
E-Commerce & Retail
Education & E-Learning
Energy & Utilities
Financial Services & Banking
Government & Public Sector
Healthcare & Medical Services
Hospitality & Travel
Human Resources & Staffing
Information Technology (IT) & Software Development
Insurance
Legal & Law Firms
Logistics & Supply Chain
Manufacturing & Industrial
Marketing & Advertising
Media & Entertainment
Nonprofit & Charitable Organizations
Real Estate & Property Management
Security & Surveillance
Telecommunications
Waste Management & Environmental Services
Plastic surgery clinics
The bottom line? Our key motivator is your success. Let's talk today about your business objectives. Once we understand your business and your goals, we'll help you achieve the results you want with the help of reliable call center pros. Now that you know more about ABC Marketing Services, let's take a deeper dive into the most popular call center services we provide.
Call Center Company for Appointment Setting
Could you imagine booking an appointment at Hesperia Senior Living in Hesperia, only for their team to make a mistake and lose the reservation you made? Chances are you'd be mad. The same goes for your company when one of your customers books an appointment, and it's lost or delayed.
We recognize how time-consuming appointment setting can be for your business. That's where ABC Marketing Services comes in. We're one of the top call center companies providing appointment-setting services in the U.S. We specialize in offering customized solutions for businesses aiming to simplify their scheduling and improve customer engagement. Our goal is to help companies like yours stay organized and concentrate on what truly counts—achieving growth and success.

Why Hire a Call Center Company in Hesperia, CA for Appointment Setting?
Partnering with a knowledgeable call center for appointment setting can help you save time, cut costs, and minimize stress. Plus, your business can avoid expenses such as equipment, overhead, setup time, and training, all while enhancing your profits and sales.
Some additional benefits of working with ABC Marketing Services for appointment setting include:
24/7 Service
Focus More Time on Your Business
Correct Difficult Staffing Problems
Communicate with Customers Effectively
Grow Your Company
More
What Industries Benefit from ABC Appointment Setting Services?
Leaders in industries like Automotive & Transportation and Agriculture & Agribusiness find appointment setting services from ABC Marketing Services to be highly effective. Our appointment setting services help improve customer service, generate sales, and provide tech support for businesses such as:
Farm Supply Distributors
Equipment Manufacturers
Organic Farms
Car Dealerships
Trucking & Logistics Companies
More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Automotive & Transportation and Agriculture & Agribusiness.
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Business Services & Consulting and Construction & Engineering.
Call Center Company for Help Desk
Outsourcing your help desk allows your customer service department to operate 24 hours a day. Our call center company in Hesperia, CA can offer tier-1 technical support or serve as backup for your in-house help desk team. Simplify your support process and focus on growing your business, instead of dealing with help desk nightmares.

What Makes ABC Marketing Services the Best Choice for Outsourced Help Desk Services?
If you're worried about the high costs and hassles of Help Desk, look no further than our call center company for help. Help desk services from ABC Marketing Services include:
Some of the most competitive rates and flexible pricing options available, catering to a wide variety of needs, from fully dedicated agents to shared options priced by subscriber, call, or device.
A strong, purpose-driven service attitude. Like we stay ready for action with extensive help desk experience, available from 12/5 to 24/7 through phone, text, email, and live chat.
Secure and redundant call center infrastructure.
Bilingual Spanish/English and Portuguese/English agents, all fully trained with extremely low attrition.
Whether you're looking to integrate chat or email into your Help Desk services or hand over your operations for a fully managed system, ABC Marketing Services can help.
What Industries Benefit from Help Desk Services from ABC Marketing Services?
Leaders in industries like E-Commerce & Retail and Education & E-Learning find outsourced help desk services from ABC Marketing Services to be highly effective. Our help desk services improve customer service, generate sales, and provide support for businesses and organizations like:
Online Learning Platforms
Private Schools
Online Stores
Fashion Brands
More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Education & E-Learning E-Commerce and Retail.
Call Center Company for Technical Support
ABC Marketing Services is a call center company known for its tech support - so much so that we offer two different tiers to accommodate our customers.

Standard Tech Support
For Basic Tier 1 Tech Support, our agent collects your customer's information and analyzes it to identify and resolve issues using established procedures. Typically, a Tier 1 agent works under the close supervision of a senior technician from your staff. Sometimes, your tech support needs can be integrated with the PTS offerings listed below, generating revenue for your company.

Premium Tech Support (PTS)
Our all-in-one, customizable Premium Technical Support (PTS) solution offers exceptional tech support for all the connected devices and services used by your customers. There's no requirement for you to create your own offering. This comprehensive solution comes with all the necessary call center resources, software, technology, and operational expertise. You just need to promote your PTS program to your customers.
A few of the reasons why customers choose our tech support services include:
Market-Leading Results
We help your company achieve better customer experiences and higher ROI.
Problem Solving
We help you deliver superior tech support experience via immediate live support and 24/7 problem-solving skills.
Available Customer Protection
Bundle additional services like device protection, Internet security, online backup, and other third-party services as part of a single PTS subscription.
What Industries Benefit from Tech Support Services from ABC Marketing Services?
Leaders in industries like Energy & Utilities and Financial Services & Banking find technical support services from ABC Marketing Services to be highly effective. Our technical support services improve customer service, generate sales, and provide support for businesses and organizations like:
Water & Electric Providers
Solar Energy Firms
Investment Companies
Insurance Firms
More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Government & Public Sector and Healthcare & Medical.
Call Center Company for Marketing Research
Marketing research, encompassing social and opinion studies, involves the organized collection of data regarding individuals or organizations through statistical techniques and applied social science methods. This approach provides valuable insights to inform market decisions. As an integral part of any business strategy, having the right research is fundamental for sustaining your company's competitive edge - and ABC Marketing Services can help.
What Sets ABC Marketing Services Apart from Other Research Group Providers?

If business growth is on the menu this year, you've got to make informed decisions, and marketing research is one of the best ways to achieve that goal. Contact ABC Marketing Services to learn more about our marketing research services.
What Industries Benefit from Marketing Research Services from ABC Marketing Services?
Leaders in industries like Hospitality & Travel and IT & Software Development find marketing research services from ABC Marketing Services to be highly effective. Our marketing research services improve customer service, generate sales, and provide support for businesses and organizations like:
Hotels
Travel Agencies
Tech Startups
IT Consulting Firms
More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Hospitality & Travel and IT & Software Development.
Call Center Company for Surveys
Conducting outbound market research and distributing customer surveys are excellent ways to gain insights into your consumers, allowing you to enhance your products or services. Relying on trial and error can be costly. Let our call center agents assist you in making informed decisions and assessing adoption rates before launching anything new.
At ABC Marketing Services, we have the capacity to create both small and large-scale surveys. Our clients frequently report the benefits of using surveys. Some of those benefits include:
Surveys hold significant power. By tapping into the insights our call center gathers from consumers, we can assist you in developing new products and services or fine-tuning your existing offerings. Ready to discover how ABC Marketing Services can support your company? Give us a shout. We'll take the time to understand your needs and provide a tailored proposal just for you.
What Industries Benefit from Surveys from ABC Marketing Services?
Leaders in industries like Insurance and Logistics & Supply Chain find surveys from ABC Marketing Services to be highly effective. Our surveys help improve customer service, generate sales, and provide support for businesses and organizations like:
Health Insurance Providers
Auto Insurance Companies
Warehousing Companies
3PL Providers
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Hospitality & Travel and IT & Software Development.
Stay Competitive and Keep Customers Happy with Help from ABC Marketing Services
As a leading call center company in Hesperia, CA, we know that innovative, custom service is what you need to succeed. That's why, since 1996, ABC Marketing Services has led the way in providing cost-conscious yet effective call center solutions for businesses like yours. From telemarketing and help desk services to lead generation and premium tech support, we can help. We've got the tools and resources to keep your company competitive and your customers happy. Contact us today to learn more about our unique call center services
Latest News in Hesperia, CA
2 Vehicle Crash on the 15 Freeway in Hesperia Friday Night
Staff Writerhttps://paininthepass.info/2025/04/05/2-vehicle-crash-on-the-15-freeway-in-hesperia-friday-night/
HESPERIA, CA. (Pain In The Pass) >> At least one person was hospitalized after a vehicle sideswiped another vehicle on northbound Interstate 15 late Friday night.The incident occurred at approximately 9:58pm on April 4, 2025 in the northbound lanes of I-15 freeway just after the Joshua Street onramp.The California Highway Patrol and San Bernardino County Fire Department responded to the scene. They said, individuals involved from one of the vehicles were transported to a local hospital, but the extent of ...
HESPERIA, CA. (Pain In The Pass) >> At least one person was hospitalized after a vehicle sideswiped another vehicle on northbound Interstate 15 late Friday night.
The incident occurred at approximately 9:58pm on April 4, 2025 in the northbound lanes of I-15 freeway just after the Joshua Street onramp.
The California Highway Patrol and San Bernardino County Fire Department responded to the scene. They said, individuals involved from one of the vehicles were transported to a local hospital, but the extent of their injuries is currently unknown.
According to the CHP traffic log stated, a vehicle sideswiped his car at high speeds. One vehicle reported was a grey BMW SUV and an unknown second vehicle description.
The BMW reported to have major damaged with air bags deployed.
Authorities are investigating the circumstances surrounding the crash. We will update this story with more information when the CHP’s preliminary accident report is available. Additional details were limited at this time. This incident will be under investigation by the California Highway Patrol, Victorville Office.
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Cal Fire hazard severity maps spotlight High Desert, including Hesperia, Summit Valley
Rene Ray De La Cruzhttps://www.vvdailypress.com/story/news/fire/2025/03/25/new-cal-fire-california-wildfire-hazard-severity-maps-show-high-desert-hesperia/82645109007/
California Department of Forestry and Fire Protection officials on Monday unveiled updated fire hazard maps for the High Desert and other portions of Southern CaliforniaThe new Cal Fire rankings, the first in nearly 14 years, categorize fire severity levels as moderate, high and very high in San Bernardino, Riverside, Los Angeles, Orange, San Diego, Mono, Imp...
California Department of Forestry and Fire Protection officials on Monday unveiled updated fire hazard maps for the High Desert and other portions of Southern California
The new Cal Fire rankings, the first in nearly 14 years, categorize fire severity levels as moderate, high and very high in San Bernardino, Riverside, Los Angeles, Orange, San Diego, Mono, Imperial, and Inyo counties.
In the High Desert, new “very high” zones include portions of south Hesperia, including Summit Valley, and the east side of Interstate 15 from near Main Street to the Cajon Pass.
Summit Valley is home to the Silverwood master-planned community, which recently unveiled a group of model homes in Phase 1 of the 15,633 dwelling unit project.
Portions of Apple Valley and Old Town Victorville have been marked “high,” with nearly the entire Victor Valley and High Desert now at the “moderate” level.
The Cal Fire maps “are intended to drive local planning decisions, not insurance decisions,” California Department of Insurance officials stated.
Summit Valley
Phase 1 of Silverwood includes nearly 2,100 dwelling units consisting of homes, condos, and flats.
Silverwood will be constructed in nine phases over the next 15 to 20 years, Silverwood General Manager John Ohanian told the Daily Press.
The entire Silverwood project spans 9,366 acres and includes nearly 15,633 dwelling units.
During a soft opening of the Silverwood model homes, Ohanian told the Daily Press that developers took a “few extra steps” to address any potential fire issues, including working with the San Bernardino County Fire Protections District.
Ohanian said all Silverwood homes have sprinkles and fireproof fencing, and they have been constructed with plenty of adjacent clear space.
‘We built a temporary fire station on site already, so we have fire coverage right from the beginning,” Ohanian said. “We’ll build three fire stations on site ultimately. We’re also working with the county about building a wildland fire camp somewhere nearby.”
Ohanian said his group is concerned about insurance, however, they are confident that taking a proactive approach will address potential fire insurance issues.
Cal Fire maps
Cal Fire officials stated that the updated maps show 2007 to 2011 coverage compared to 2025. The coverage zones are based on several factors, including vegetation, fire history, terrain and weather.
The fire hazard severity zone maps are like flood zone maps, and they don’t evaluate risk, said Cal Fire.
Instead, the maps evaluate hazard, or the “physical conditions that create a likelihood and expected fire behavior over a 30 to 50-year period” which doesn’t account for efforts to prevent wildfires, such as home hardening, said Cal Fire.
Fire hazard severity zone maps are used for building standards and various property development standards, as well as future development, Cal Fire officials stated.
“These maps were created so that public officials, such as board of supervisors or city council members, can know where to apply mitigation measures to slow the rate of fire spread, thereby reducing the potential intensity of an uncontrolled fire that threatened to destroy life, property and natural resources in the Fire Hazard Severity Zone,” said Cal Fire.
What about fire insurance?
The California Department of Insurance, led by Commissioner Ricardo Lara, explained how the updated Cal Fire maps affect insurance availability and affordability.
Under Lara’s new regulation finalized in October 2022, insurance companies must provide discounts for wildfire safety actions such as community mitigation and home-hardening, which Cal Fire maps do not assess.
In addition, insurance companies are already using risk analysis tools and models that go beyond Cal Fire’s proposed maps in determining what properties they will underwrite.
Lara’s new wildfire safety regulation will help increase access to insurance by promoting wildfire safety across the state, state officials stated.
“Reducing wildfire risks throughout the state is the primary way we can make insurance more available and affordable, and our regulation is a major step towards that goal,” the department stated. “CAL FIRE’s maps support that goal through improving public education about hazard and the need for safety preparation.”
The department of insurance said the maps will benefit the public via education about where current wildfire hazards exist, which is essential to reducing the threat to local communities and maintaining access to available and affordable insurance.
“When communities know and understand their risks, they can plan and prepare,” the state said. “In addition, the Department’s first-ever report on climate insurance recommended updated wildfire hazard mapping to improve public safety.”
State officials also addressed insurance questions by homeowner’s whose zone changed from high hazard to very high hazard,
“For many years, insurance companies have been using alternate wildfire risk tools for determining where they will write and renew policies, and how much premium to charge a policyholder, not the Fire Hazard Severity Zone maps,” state officials stated. “Therefore, a change in designation on the maps for a single homeowner is unlikely to affect their insurance.”
More accurate risk information enables homeowners and communities to reduce their wildfire risks, and Lara’s new wildfire mitigation regulation clarifies what actions you should take to reduce wildfire risks, the department explained.
“Once that regulation is fully implemented, if a homeowner or business owner takes those risk mitigation actions, they will be able to see a discount in their insurance premium,” state officials shared.
For questions about insurance, visit insurance.ca.gov, or call 800-927-4357.
Series of maps
The updated Cal Fire maps were ordered by Gov. Gavin Newsom in February following the string of wildfires that struck Los Angeles and Ventura counties the month prior, including the devastating Palisades and Eaton fires.
Cal Fire released the fire maps in installments over the past six weeks, beginning with counties in the state’s far north and ending today with everything inland south of the Owens Valley, Cal Matters reported.
The maps only cover cities and towns where local fire departments are responsible for managing wildfires. The parts of the state where Cal Fire is in charge were remapped in late 2022 and also depicted a spike in hazard zones.
Federal lands, which account for about 45% of all the land in California, are not included in either set of maps.
Daily Press reporter Rene Ray De La Cruz may be reached at RDeLaCruz@VVDailyPress.com. Follow him on X @DP_ReneDeLaCruz
Ribbon Cutting Ceremony to Celebrate the New Silverwood Community in Hesperia
Staff Writerhttps://paininthepass.info/2025/03/16/ribbon-cutting-ceremony-to-celebrate-the-new-silverwood-community-in-hesperia/
HESPERIA, CA. (Pain In The Pass) >> DMB Development, Schlegel Land Company, and Beaumont Partners held a ribbon cutting ceremony to celebrate the New Silverwood Community, a new residential development between Ranchero Road and Highway 173 in the city of Hesperia, on Thursday, March 13th, 2025. (Photo above is credit by Jose Gonzalez of JGKIX)With the ribbon cutting officially taking place, they followed by tours of the development of the first phase of many.John Ohanian, General...
HESPERIA, CA. (Pain In The Pass) >> DMB Development, Schlegel Land Company, and Beaumont Partners held a ribbon cutting ceremony to celebrate the New Silverwood Community, a new residential development between Ranchero Road and Highway 173 in the city of Hesperia, on Thursday, March 13th, 2025. (Photo above is credit by Jose Gonzalez of JGKIX)
With the ribbon cutting officially taking place, they followed by tours of the development of the first phase of many.
John Ohanian, General Manager of Silverwood Community, formerly known as the Tapestry Project of Hesperia, said it been over 13 years of hard work to see it come together.
“We’re opening with a soft opening this weekend, and our grand opening is coming up on Saturday April 5th and Sunday 6th,” Ohanian said to Jose Gonzalez of JGKIX Videos. Check out the video below.
Ohanian said, we’re looking forward to welcoming families to come live in phase one of the housing track starting in May or June of this year.
Silverwood is a new community in the Inland Empire expected to create a multi-billion-dollar economic impact in Hesperia, Victorville, and other nearby cities and towns.
At more than 9,000 acres in size and entitled for more than 15,000 new homes, schools, parks, and shopping centers. Silverwood will be one of the largest new communities developed in Southern California in many years.
Situated at approximately 3,200 feet of elevation, Silverwood features towering views of the surrounding mountains in the San Bernardino National Forests.
Silverwood will create the opportunity for thousands of families to live in a gorgeous natural setting with endless opportunities for outdoor recreation, all within a reasonable commute to San Bernardino, Riverside, Ontario, and other existing employment hubs.
To learn more about new Silverwood Community, visit their website at www.silverwoodcalifornia.com.
The fully completed Silverwood Community is expected to take 17 to 18 years to finish.
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