Call Center Company in Hayward, CA
You don't have to be an all-A student from Unitek College Hayward Campus near Hayward to know that exceptional customer service and effective communication are more important than ever in today's environment. With a multitude of platforms available for customer engagement, companies and industries of all kinds are feeling compelled to elevate their client support.
In fact, savvy business leaders are exploring ways to cut costs by outsourcing their inbound and outbound voice services, along with the email and chat support that are crucial to daily operations. If your company is ready to enhance customer experience, retain and grow its client base, increase brand visibility, and outpace competitors, consider collaborating with ABC Marketing Services Services to take the next step.

Years of Experience

- Call Center Company in Hayward, CA
- The ABC Marketing Services Difference
- Call Center Company for Appointment Setting
- What Services Does ABC Marketing Services Provide for These Industries?
- Call Center Company for Help Desk
- What Services Does ABC Marketing Services Provide for These Industries?
- Call Center Company for Technical Support
- What Services Does ABC Marketing Services Provide for These Industries?
- Call Center Company for Marketing Research
- What Industries Benefit from Marketing Research Services from ABC Marketing Services?
- Call Center Company for Surveys
- Stay Competitive and Keep Customers Happy with Help from ABC Marketing Services
The ABC Marketing Services Difference
For over 20 years, our call center company in Hayward, CA has been providing innovative solutions to help you engage with your markets across the U.S., Canada, and beyond. We've successfully launched hundreds of campaigns for a number of needs, including:
Help Desk
Customer Care
Technical Support
Surveys
Appointment Setting
Outbound Sales
Lead Generation
We recognize that choosing to partner with a call center for customer care and product support is a significant commitment. We also understand how challenging it can be to transition from another call center provider. That's why, as your trusted partner, we're dedicated to guiding you through this process every step of the way.
When you collaborate with ABC Marketing Services, you gain access to a team of experts who are ready to support your customers as if they were their own. Unlike other call center companies, we offer services that are fully customized to meet the unique needs of your business. Our centers are close to the U.S., in user-friendly destinations in Mexico, Belize, El Salvador, and Brazil, where our pricing is 50% lower than standard rates, and we can handle projects in Spanish, English, Portuguese, and other languages.

What Industries Does ABC Marketing Services Target?
If you own a business, you're probably wondering whether we serve the industry in which you work. We're proud to serve many businesses in a number of different industries, including:
Travel Industry
Medical Industry
Mortgage Industry
Banking Industry
Software Industry
Doctors Offices
Dentist Offices
Retail Stores
More
The bottom line? Our key motivator is your success. Let's talk today about your business objectives. Once we understand your business and your goals, we'll help you achieve the results you want with the help of reliable call center pros. Now that you know more about ABC Marketing Services, let's take a deeper dive into the most popular call center services we provide.
Call Center Company for Appointment Setting
Could you imagine booking an appointment at MorningStar Senior Living of Hayward in Hayward, only for their team to make a mistake and lose the reservation you made? Chances are you'd be mad. The same goes for your company when one of your customers books an appointment, and it's lost or delayed.
We recognize how time-consuming appointment setting can be for your business. That's where ABC Marketing Services comes in. We're one of the top call center companies providing appointment-setting services in the U.S. We specialize in offering customized solutions for businesses aiming to simplify their scheduling and improve customer engagement. Our goal is to help companies like yours stay organized and concentrate on what truly counts—achieving growth and success.

Why Hire a Call Center Company in Hayward, CA for Appointment Setting?
Partnering with a knowledgeable call center for appointment setting can help you save time, cut costs, and minimize stress. Plus, your business can avoid expenses such as equipment, overhead, setup time, and training, all while enhancing your profits and sales.
Some additional benefits of working with ABC Marketing Services for appointment setting include:
24/7 Service
Focus More Time on Your Business
Correct Difficult Staffing Problems
Communicate with Customers Effectively
Grow Your Company
More
What Industries Benefit from ABC Appointment Setting Services?
Leaders in industries like Automotive & Transportation and Agriculture & Agribusiness find appointment setting services from ABC Marketing Services to be highly effective. Our appointment setting services help improve customer service, generate sales, and provide tech support for businesses such as:
Farm Supply Distributors
Equipment Manufacturers
Organic Farms
Car Dealerships
Trucking & Logistics Companies
More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Automotive & Transportation and Agriculture & Agribusiness.
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Business Services & Consulting and Construction & Engineering.
Call Center Company for Help Desk
Outsourcing your help desk allows your customer service department to operate 24 hours a day. Our call center company in Hayward, CA can offer tier-1 technical support or serve as backup for your in-house help desk team. Simplify your support process and focus on growing your business, instead of dealing with help desk nightmares.

What Makes ABC Marketing Services the Best Choice for Outsourced Help Desk Services?
If you're worried about the high costs and hassles of Help Desk, look no further than our call center company for help. Help desk services from ABC Marketing Services include:
Some of the most competitive rates and flexible pricing options available, catering to a wide variety of needs, from fully dedicated agents to shared options priced by subscriber, call, or device.
A strong, purpose-driven service attitude. Like we stay ready for action with extensive help desk experience, available from 12/5 to 24/7 through phone, text, email, and live chat.
Secure and redundant call center infrastructure.
Bilingual Spanish/English and Portuguese/English agents, all fully trained with extremely low attrition.
Whether you're looking to integrate chat or email into your Help Desk services or hand over your operations for a fully managed system, ABC Marketing Services can help.
What Industries Benefit from Help Desk Services from ABC Marketing Services?
Leaders in industries like E-Commerce & Retail and Education & E-Learning find outsourced help desk services from ABC Marketing Services to be highly effective. Our help desk services improve customer service, generate sales, and provide support for businesses and organizations like:
Online Learning Platforms
Private Schools
Online Stores
Fashion Brands
More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Education & E-Learning E-Commerce and Retail.
Call Center Company for Technical Support
ABC Marketing Services is a call center company known for its tech support - so much so that we offer two different tiers to accommodate our customers.

Standard Tech Support
For Basic Tier 1 Tech Support, our agent collects your customer's information and analyzes it to identify and resolve issues using established procedures. Typically, a Tier 1 agent works under the close supervision of a senior technician from your staff. Sometimes, your tech support needs can be integrated with the PTS offerings listed below, generating revenue for your company.

Premium Tech Support (PTS)
Our all-in-one, customizable Premium Technical Support (PTS) solution offers exceptional tech support for all the connected devices and services used by your customers. There's no requirement for you to create your own offering. This comprehensive solution comes with all the necessary call center resources, software, technology, and operational expertise. You just need to promote your PTS program to your customers.
A few of the reasons why customers choose our tech support services include:
Market-Leading Results
We help your company achieve better customer experiences and higher ROI.
Problem Solving
We help you deliver superior tech support experience via immediate live support and 24/7 problem-solving skills.
Available Customer Protection
Bundle additional services like device protection, Internet security, online backup, and other third-party services as part of a single PTS subscription.
What Industries Benefit from Tech Support Services from ABC Marketing Services?
Leaders in industries like Energy & Utilities and Financial Services & Banking find technical support services from ABC Marketing Services to be highly effective. Our technical support services improve customer service, generate sales, and provide support for businesses and organizations like:
Water & Electric Providers
Solar Energy Firms
Investment Companies
Insurance Firms
More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Government & Public Sector and Healthcare & Medical.
Call Center Company for Marketing Research
Marketing research, encompassing social and opinion studies, involves the organized collection of data regarding individuals or organizations through statistical techniques and applied social science methods. This approach provides valuable insights to inform market decisions. As an integral part of any business strategy, having the right research is fundamental for sustaining your company's competitive edge - and ABC Marketing Services can help.
What Sets ABC Marketing Services Apart from Other Research Group Providers?

If business growth is on the menu this year, you've got to make informed decisions, and marketing research is one of the best ways to achieve that goal. Contact ABC Marketing Services to learn more about our marketing research services.
What Industries Benefit from Marketing Research Services from ABC Marketing Services?
Leaders in industries like Hospitality & Travel and IT & Software Development find marketing research services from ABC Marketing Services to be highly effective. Our marketing research services improve customer service, generate sales, and provide support for businesses and organizations like:
Hotels
Travel Agencies
Tech Startups
IT Consulting Firms
More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Hospitality & Travel and IT & Software Development.
Call Center Company for Surveys
Conducting outbound market research and distributing customer surveys are excellent ways to gain insights into your consumers, allowing you to enhance your products or services. Relying on trial and error can be costly. Let our call center agents assist you in making informed decisions and assessing adoption rates before launching anything new.
At ABC Marketing Services, we have the capacity to create both small and large-scale surveys. Our clients frequently report the benefits of using surveys. Some of those benefits include:
Surveys hold significant power. By tapping into the insights our call center gathers from consumers, we can assist you in developing new products and services or fine-tuning your existing offerings. Ready to discover how ABC Marketing Services can support your company? Give us a shout. We'll take the time to understand your needs and provide a tailored proposal just for you.
What Industries Benefit from Surveys from ABC Marketing Services?
Leaders in industries like Insurance and Logistics & Supply Chain find surveys from ABC Marketing Services to be highly effective. Our surveys help improve customer service, generate sales, and provide support for businesses and organizations like:
Health Insurance Providers
Auto Insurance Companies
Warehousing Companies
3PL Providers
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Hospitality & Travel and IT & Software Development.
Stay Competitive and Keep Customers Happy with Help from ABC Marketing Services
As a leading call center company in Hayward, CA, we know that innovative, custom service is what you need to succeed. That's why, since 1996, ABC Marketing Services has led the way in providing cost-conscious yet effective call center solutions for businesses like yours. From telemarketing and help desk services to lead generation and premium tech support, we can help. We've got the tools and resources to keep your company competitive and your customers happy. Contact us today to learn more about our unique call center services
Latest News in Hayward, CA
Hayward, CA – Injuries Reported in Two-Vehicle Crash on I-880 Near Washington Ave
Police Accident Reports (888) 657-1460https://localaccidentreports.com/hayward-ca-injuries-reported-in-two-vehicle-crash-on-i-880-near-washington-ave/
Hayward, CA (May 2, 2025) – A two-vehicle collision on the 880 Freeway near Washington Avenue left at least one person injured Wednesday afternoon, according to the California Highway Patrol.The incident occurred at approximately 3:22 PM along a busy stretch of I-880, one of the East Bay’s most traveled corridors. Emergency crews were dispatched quickly after receiving reports of the crash and located two damaged vehicles on the scene. First responders evaluated those involved and confirmed that at least one person ...
Hayward, CA (May 2, 2025) – A two-vehicle collision on the 880 Freeway near Washington Avenue left at least one person injured Wednesday afternoon, according to the California Highway Patrol.
The incident occurred at approximately 3:22 PM along a busy stretch of I-880, one of the East Bay’s most traveled corridors. Emergency crews were dispatched quickly after receiving reports of the crash and located two damaged vehicles on the scene. First responders evaluated those involved and confirmed that at least one person was injured and transported to a nearby hospital for further treatment. The extent of their injuries has not been disclosed.
No additional details about the crash circumstances, such as the sequence of events or contributing factors, have been released. Authorities continue to investigate the incident to determine what led to the collision.
Traffic in the surrounding area was slowed briefly as responders worked to clear the scene and assist those involved.
Our thoughts are with the injured party, and we hope for a swift and full recovery.
Traffic Collisions on I-880 in the Bay Area
The I-880 corridor is a vital route for both commuter and freight traffic, but its heavy congestion and narrow merges often make it a frequent site of traffic collisions. Wednesday afternoon’s crash in Hayward reflects the ongoing challenges drivers face in maintaining safety on high-volume freeways, especially during mid-afternoon travel hours when traffic fluctuates unpredictably.
Two-vehicle crashes on freeways are commonly caused by sudden lane changes, distracted driving, and speed variation—each of which can create dangerous conditions in a matter of seconds. Even when crashes result in “minor” injuries, victims may face long-term effects such as whiplash, back pain, or anxiety. Immediate medical attention and documentation are crucial for both health and any necessary insurance or legal follow-up.
In areas like Hayward, where population density and vehicle volume are growing, improving safety outcomes depends on both driver awareness and broader traffic management strategies. Enhanced signage, clearer merging zones, and speed enforcement can all contribute to reducing accidents on stretches like I-880.
For anyone involved in a freeway collision, understanding the next steps—medical care, insurance coordination, and legal support—is vital to protecting both health and financial well-being.
At Local Accident Reports, we’re committed to helping injury victims take control after a crash. Our team provides timely updates and connects individuals with trusted resources tailored to their situation. Don’t wait—reach out today for the support you need to move forward.
Hayward, CA – Accident on CA-92 E near Clawiter Rd Causes Injuries
Police Accident Reports (888) 657-1460https://localaccidentreports.com/hayward-ca-accident-on-ca-92-e-near-clawiter-rd-causes-injuries/
Hayward, CA (April 26, 2025) – Emergency responders were quick to the scene of a traffic collision with injuries Saturday morning in Hayward. The accident occurred at approximately 9:19 a.m. on CA-92 Eastbound, just west of Clawiter Rd. The on-ramp in the area was affected, and significant delays were reported as crews worked at the scene.At this time, authorities have not disclosed the number of vehicles involved or the full extent of injuries. Emergency Responders from Hayward Fire and Rescue provided care to those inju...
Hayward, CA (April 26, 2025) – Emergency responders were quick to the scene of a traffic collision with injuries Saturday morning in Hayward. The accident occurred at approximately 9:19 a.m. on CA-92 Eastbound, just west of Clawiter Rd. The on-ramp in the area was affected, and significant delays were reported as crews worked at the scene.
At this time, authorities have not disclosed the number of vehicles involved or the full extent of injuries. Emergency Responders from Hayward Fire and Rescue provided care to those injured, ensuring they received immediate medical attention. Several individuals were transported to local hospitals for evaluation and treatment for a variety of injuries.
Traffic congestion in the area was exacerbated as authorities worked to clear the scene and investigate the cause of the crash. The California Highway Patrol is overseeing the ongoing investigation.
Our thoughts are with all those impacted by this collision, and we wish the injured parties a full and swift recovery.
Highway Ramp Accidents in California
Highway ramp and near-ramp accidents, such as the crash on CA-92 E near Clawiter Rd, are common throughout California’s extensive roadway network. According to the California Office of Traffic Safety, thousands of accidents each year occur near on-ramps and off-ramps, where merging traffic and rapid speed changes can create hazardous conditions.
Hayward, located in Alameda County, serves as a major connector for commuters and commercial traffic, increasing the likelihood of congestion-related accidents. Areas like CA-92, a vital east-west corridor, often experience elevated accident rates, especially during peak travel times.
Victims of injury accidents face not only immediate physical pain but also emotional and financial burdens. After a crash, it is critical to seek prompt medical evaluation, preserve evidence from the scene, and consult knowledgeable professionals regarding legal rights and insurance claims.
California continues to prioritize highway safety through infrastructure improvements, traffic management programs, and public awareness efforts designed to promote cautious and defensive driving practices.
If you or someone you know has been hurt in a highway collision in Hayward, Local Accident Reports is here to provide support, information, and resources to help you through this challenging time.
Hayward, CA – Fatal Crash on I-880 N near Mowry Ave Off-Ramp
Police Accident Reports (888) 657-1460https://localaccidentreports.com/hayward-ca-fatal-crash-on-i-880-n-near-mowry-ave-off-ramp/
Hayward, CA (April 25, 2025) – Emergency responders were quick to the scene, providing care to the injured victims following a fatal crash Friday morning on Interstate 880 in Hayward. The collision took place on the northbound side of I-880, near the Mowry Ave off-ramp, in the Hayward area.The California Highway Patrol reported that the incident resulted in at least one fatality. Details regarding the number of vehicles involved and the specific circumstances leading to the crash have not yet been released. Emergency crew...
Hayward, CA (April 25, 2025) – Emergency responders were quick to the scene, providing care to the injured victims following a fatal crash Friday morning on Interstate 880 in Hayward. The collision took place on the northbound side of I-880, near the Mowry Ave off-ramp, in the Hayward area.
The California Highway Patrol reported that the incident resulted in at least one fatality. Details regarding the number of vehicles involved and the specific circumstances leading to the crash have not yet been released. Emergency crews worked to manage the scene, provide medical assistance where possible, and ensure the safety of other motorists in the area.
Traffic was heavily impacted on I-880 N as investigators conducted their on-scene review and cleared the accident site. Officials have confirmed that the investigation into the cause of this tragic crash remains ongoing. Our deepest sympathies are with the loved ones affected by this loss.
Fatal Crashes on California Freeways
Fatal crashes, such as the one that occurred on I-880 N in Hayward, are devastating events that affect countless families each year in California. Freeways like I-880, with their high traffic volumes and fast speeds, are particularly prone to accidents that result in severe outcomes.
According to traffic safety data, California consistently ranks among the states with the highest number of freeway fatalities annually. Factors such as distracted driving, speeding, impaired driving, and congested traffic conditions contribute to the frequency and severity of these collisions.
In the aftermath of a fatal crash, families are often overwhelmed with grief, unexpected expenses, and complex legal matters. It is critical to seek compassionate legal guidance to navigate wrongful death claims and secure financial support during such an emotionally challenging time.
If you or someone you love has been affected by a fatal accident, Local Accident Reports is here to provide assistance and support. Contact Local Accident Reports today to learn how we can help you during this difficult period.
Hayward, CA – Juvenile Pedestrian Injured in Hit-and-Run Crash at 13855 SR-185
Police Accident Reports (888) 657-1460https://localaccidentreports.com/hayward-ca-juvenile-pedestrian-injured-in-hit-and-run-crash-at-13855-sr-185/
Hayward, CA (April 24, 2025) – A juvenile pedestrian was injured Wednesday morning in a hit-and-run collision along State Route 185 in the Hayward area. The incident occurred near the 13855 block of SR-185 and has prompted an ongoing investigation by the California Highway Patrol.CHP logs indicate that the crash took place at approximately 8:25 a.m., though it was officially reported just after 10:21 a.m. Emergency responders were dispatched under incident classification 20001, which refers to a felony hit-and-run involvi...
Hayward, CA (April 24, 2025) – A juvenile pedestrian was injured Wednesday morning in a hit-and-run collision along State Route 185 in the Hayward area. The incident occurred near the 13855 block of SR-185 and has prompted an ongoing investigation by the California Highway Patrol.
CHP logs indicate that the crash took place at approximately 8:25 a.m., though it was officially reported just after 10:21 a.m. Emergency responders were dispatched under incident classification 20001, which refers to a felony hit-and-run involving injuries. First responders, including paramedics, assessed and treated individuals hurt in the crash. The injured pedestrian—a juvenile—was classified as sustaining minor injuries (CHP code 1181), though their current medical condition has not been publicly disclosed.
Unit A25-020 handled the case at the scene, and records show that officials requested SPANS transport under ID 704194, indicating that the injured individual required medical attention. The vehicle involved in the incident fled the scene, and authorities are actively searching for the driver responsible.
Hit-and-run incidents, especially those involving children, carry serious legal implications. The investigation is ongoing, and law enforcement is urging anyone with information about the incident or the driver involved to come forward.
Hit-and-Run Pedestrian Collisions in California
California continues to face an alarming rate of pedestrian injuries, particularly in high-traffic corridors like SR-185, which runs through densely populated areas including Hayward. When these collisions involve juveniles—and when drivers flee the scene—the urgency for justice and public awareness intensifies.
Pedestrians, especially children, are among the most vulnerable road users. The lack of protection during a vehicle collision often results in significant injury, even at lower speeds. While the injuries in this case were initially classified as minor, the long-term effects—both physical and emotional—can be profound for a young person.
Hit-and-run crashes also create challenges for first responders, who may experience delays in identifying victims and arranging timely medical care. Moreover, the emotional toll on families is compounded by the uncertainty and lack of closure caused when responsible parties flee the scene.
The public is encouraged to help identify vehicles involved in hit-and-runs and to support efforts aimed at improving pedestrian safety through infrastructure changes, increased enforcement, and educational outreach.
If you or someone you know has been affected by a hit-and-run involving a pedestrian, there are steps you can take to begin the recovery process.
Being struck by a vehicle is traumatic—and when the driver flees, the trauma is magnified. At Local Accident Reports, we help victims and their families get access to trusted support and expert guidance following incidents like this. If your child or loved one was hurt in a pedestrian hit-and-run, contact us today. We're here to assist you through recovery, from legal options to emotional resources, every step of the way.
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Service Areas
- Call Center Company in Hayward, CA
- The ABC Marketing Services Difference
- Call Center Company for Cold Calling
- Call Center Company for Appointment Setting
- Call Center Company for Outbound Calls
- Call Center Company for Collections
- Call Center Company for Help Desk
- Call Center Company for Technical Support
- Call Center Company for Customer Support
- Call Center Company for Marketing Research
- Call Center Company for Surveys
