Let's Talk 1-866-552-3118Call Center Company in Hartford, CT
You don't have to be an all-A student from Hartford Magnet Trinity College Academy near Hartford to know that exceptional customer service and effective communication are more important than ever in today's environment. With a multitude of platforms available for customer engagement, companies and industries of all kinds are feeling compelled to elevate their client support.
In fact, savvy business leaders are exploring ways to cut costs by outsourcing their inbound and outbound voice services, along with the email and chat support that are crucial to daily operations. If your company is ready to enhance customer experience, retain and grow its client base, increase brand visibility, and outpace competitors, consider collaborating with ABC Marketing Services Services to take the next step.
Years of Experience
- Call Center Company in Hartford, CT
- The ABC Marketing Services Difference
- Call Center Company for Appointment Setting
- What Services Does ABC Marketing Services Provide for These Industries?
- Call Center Company for Help Desk
- What Services Does ABC Marketing Services Provide for These Industries?
- Call Center Company for Technical Support
- What Services Does ABC Marketing Services Provide for These Industries?
- Call Center Company for Marketing Research
- What Industries Benefit from Marketing Research Services from ABC Marketing Services?
- Call Center Company for Surveys
- Stay Competitive and Keep Customers Happy with Help from ABC Marketing Services
The ABC Marketing Services Difference
For over 20 years, our call center company in Hartford, CT has been providing innovative solutions to help you engage with your markets across the U.S., Canada, and beyond. We've successfully launched hundreds of campaigns for a number of needs, including:
Help Desk
Customer Care
Technical Support
Surveys
Appointment Setting
Outbound Sales
Lead Generation
We recognize that choosing to partner with a call center for customer care and product support is a significant commitment. We also understand how challenging it can be to transition from another call center provider. That's why, as your trusted partner, we're dedicated to guiding you through this process every step of the way.
When you collaborate with ABC Marketing Services, you gain access to a team of experts who are ready to support your customers as if they were their own. Unlike other call center companies, we offer services that are fully customized to meet the unique needs of your business. Our centers are close to the U.S., in user-friendly destinations in Mexico, Belize, El Salvador, and Brazil, where our pricing is 50% lower than standard rates, and we can handle projects in Spanish, English, Portuguese, and other languages.
What Industries Does ABC Marketing Services Target?
If you own a business, you're probably wondering whether we serve the industry in which you work. We're proud to serve many businesses in a number of different industries, including:
Agriculture & Agribusiness- Automotive & Transportation
- Business Services & Consulting
- Construction & Engineering
- E-Commerce & Retail
- Education & E-Learning
- Energy & Utilities
- Financial Services & Banking
- Government & Public Sector
- Healthcare & Medical Services
- Hospitality & Travel
- Human Resources & Staffing
- Information Technology (IT) & Software Development
- Insurance
- Legal & Law Firms
- Logistics & Supply Chain
- Manufacturing & Industrial
- Marketing & Advertising
- Media & Entertainment
- Nonprofit & Charitable Organizations
- Real Estate & Property Management
- Security & Surveillance
- Telecommunications
- Waste Management & Environmental Services
- Plastic surgery clinics
The bottom line? Our key motivator is your success. Let's talk today about your business objectives. Once we understand your business and your goals, we'll help you achieve the results you want with the help of reliable call center pros. Now that you know more about ABC Marketing Services, let's take a deeper dive into the most popular call center services we provide.
Call Center Company for Appointment Setting
Could you imagine booking an appointment at The Retreat Assisted Living in Hartford, only for their team to make a mistake and lose the reservation you made? Chances are you'd be mad. The same goes for your company when one of your customers books an appointment, and it's lost or delayed.
We recognize how time-consuming appointment setting can be for your business. That's where ABC Marketing Services comes in. We're one of the top call center companies providing appointment-setting services in the U.S. We specialize in offering customized solutions for businesses aiming to simplify their scheduling and improve customer engagement. Our goal is to help companies like yours stay organized and concentrate on what truly counts—achieving growth and success.
Why Hire a Call Center Company in Hartford, CT for Appointment Setting?
Partnering with a knowledgeable call center for appointment setting can help you save time, cut costs, and minimize stress. Plus, your business can avoid expenses such as equipment, overhead, setup time, and training, all while enhancing your profits and sales.
Some additional benefits of working with ABC Marketing Services for appointment setting include:
- 24/7 Service
Focus More Time on Your Business
Correct Difficult Staffing Problems
Communicate with Customers Effectively
Grow Your Company
More
What Industries Benefit from ABC Appointment Setting Services?
Leaders in industries like Automotive & Transportation and Agriculture & Agribusiness find appointment setting services from ABC Marketing Services to be highly effective. Our appointment setting services help improve customer service, generate sales, and provide tech support for businesses such as:
Farm Supply Distributors- Equipment Manufacturers
- Organic Farms
- Car Dealerships
- Trucking & Logistics Companies
- More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Automotive & Transportation and Agriculture & Agribusiness.
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Business Services & Consulting and Construction & Engineering.
Call Center Company for Help Desk
Outsourcing your help desk allows your customer service department to operate 24 hours a day. Our call center company in Hartford, CT can offer tier-1 technical support or serve as backup for your in-house help desk team. Simplify your support process and focus on growing your business, instead of dealing with help desk nightmares.
What Makes ABC Marketing Services the Best Choice for Outsourced Help Desk Services?
If you're worried about the high costs and hassles of Help Desk, look no further than our call center company for help. Help desk services from ABC Marketing Services include:
Some of the most competitive rates and flexible pricing options available, catering to a wide variety of needs, from fully dedicated agents to shared options priced by subscriber, call, or device.
A strong, purpose-driven service attitude. Like we stay ready for action with extensive help desk experience, available from 12/5 to 24/7 through phone, text, email, and live chat.
Secure and redundant call center infrastructure.
Bilingual Spanish/English and Portuguese/English agents, all fully trained with extremely low attrition.
Whether you're looking to integrate chat or email into your Help Desk services or hand over your operations for a fully managed system, ABC Marketing Services can help.
What Industries Benefit from Help Desk Services from ABC Marketing Services?
Leaders in industries like E-Commerce & Retail and Education & E-Learning find outsourced help desk services from ABC Marketing Services to be highly effective. Our help desk services improve customer service, generate sales, and provide support for businesses and organizations like:
- Online Learning Platforms
- Private Schools
- Online Stores
- Fashion Brands
- More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Education & E-Learning E-Commerce and Retail.
Call Center Company for Technical Support
ABC Marketing Services is a call center company known for its tech support - so much so that we offer two different tiers to accommodate our customers.
Standard Tech Support
For Basic Tier 1 Tech Support, our agent collects your customer's information and analyzes it to identify and resolve issues using established procedures. Typically, a Tier 1 agent works under the close supervision of a senior technician from your staff. Sometimes, your tech support needs can be integrated with the PTS offerings listed below, generating revenue for your company.
Premium Tech Support (PTS)
Our all-in-one, customizable Premium Technical Support (PTS) solution offers exceptional tech support for all the connected devices and services used by your customers. There's no requirement for you to create your own offering. This comprehensive solution comes with all the necessary call center resources, software, technology, and operational expertise. You just need to promote your PTS program to your customers.
A few of the reasons why customers choose our tech support services include:
Market-Leading Results
We help your company achieve better customer experiences and higher ROI.
Problem Solving
We help you deliver superior tech support experience via immediate live support and 24/7 problem-solving skills.
Available Customer Protection
Bundle additional services like device protection, Internet security, online backup, and other third-party services as part of a single PTS subscription.
What Industries Benefit from Tech Support Services from ABC Marketing Services?
Leaders in industries like Energy & Utilities and Financial Services & Banking find technical support services from ABC Marketing Services to be highly effective. Our technical support services improve customer service, generate sales, and provide support for businesses and organizations like:
- Water & Electric Providers
- Solar Energy Firms
- Investment Companies
- Insurance Firms
- More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Government & Public Sector and Healthcare & Medical.
Call Center Company for Marketing Research
Marketing research, encompassing social and opinion studies, involves the organized collection of data regarding individuals or organizations through statistical techniques and applied social science methods. This approach provides valuable insights to inform market decisions. As an integral part of any business strategy, having the right research is fundamental for sustaining your company's competitive edge - and ABC Marketing Services can help.
What Sets ABC Marketing Services Apart from Other Research Group Providers?
If business growth is on the menu this year, you've got to make informed decisions, and marketing research is one of the best ways to achieve that goal. Contact ABC Marketing Services to learn more about our marketing research services.
What Industries Benefit from Marketing Research Services from ABC Marketing Services?
Leaders in industries like Hospitality & Travel and IT & Software Development find marketing research services from ABC Marketing Services to be highly effective. Our marketing research services improve customer service, generate sales, and provide support for businesses and organizations like:
- Hotels
- Travel Agencies
- Tech Startups
- IT Consulting Firms
- More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Hospitality & Travel and IT & Software Development.
Call Center Company for Surveys
Conducting outbound market research and distributing customer surveys are excellent ways to gain insights into your consumers, allowing you to enhance your products or services. Relying on trial and error can be costly. Let our call center agents assist you in making informed decisions and assessing adoption rates before launching anything new.
At ABC Marketing Services, we have the capacity to create both small and large-scale surveys. Our clients frequently report the benefits of using surveys. Some of those benefits include:
Surveys hold significant power. By tapping into the insights our call center gathers from consumers, we can assist you in developing new products and services or fine-tuning your existing offerings. Ready to discover how ABC Marketing Services can support your company? Give us a shout. We'll take the time to understand your needs and provide a tailored proposal just for you.
What Industries Benefit from Surveys from ABC Marketing Services?
Leaders in industries like Insurance and Logistics & Supply Chain find surveys from ABC Marketing Services to be highly effective. Our surveys help improve customer service, generate sales, and provide support for businesses and organizations like:
- Health Insurance Providers
- Auto Insurance Companies
- Warehousing Companies
- 3PL Providers
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Hospitality & Travel and IT & Software Development.
Stay Competitive and Keep Customers Happy with Help from ABC Marketing Services
As a leading call center company in Hartford, CT, we know that innovative, custom service is what you need to succeed. That's why, since 1996, ABC Marketing Services has led the way in providing cost-conscious yet effective call center solutions for businesses like yours. From telemarketing and help desk services to lead generation and premium tech support, we can help. We've got the tools and resources to keep your company competitive and your customers happy. Contact us today to learn more about our unique call center services
Latest News in Hartford, CT
Live Nation to offer $30 tickets for summer shows
Published May 14https://www.nbcconnecticut.com/news/local/live-nation-30-dollar-ticket-to-summer-hartford-bridgeport-shows/3565224/
Live Nation is launching its $30 Ticket to Summer promotion and they said fans can buy $30 tickets to more than 1,000 shows at select venues, including Xfinity Theatre in Hartford and Hartford HealthCare Amphitheater in Bridgeport.The sale starts on Wednesday, May 21.$30 Ticket To Summer shows in BridgeportIn Bridgeport, the $30 Ticket to Summer offer is available for these shows at the Hartford HealthCare Amphitheater:$30 Ticket To Summer shows in HartfordIn Hartford, the $30 Ticket to Summer offer is ...
Live Nation is launching its $30 Ticket to Summer promotion and they said fans can buy $30 tickets to more than 1,000 shows at select venues, including Xfinity Theatre in Hartford and Hartford HealthCare Amphitheater in Bridgeport.
The sale starts on Wednesday, May 21.
$30 Ticket To Summer shows in Bridgeport
In Bridgeport, the $30 Ticket to Summer offer is available for these shows at the Hartford HealthCare Amphitheater:
$30 Ticket To Summer shows in Hartford
In Hartford, the $30 Ticket to Summer offer is available for these shows at Xfinity Theatre:
Live Nation said more tickets will be added throughout the summer and there will be multiple chances to score $30 tickets.
How $30 Ticket to Summer works
Starting May 21, visit LiveNation.com/TickettoSummer to see the full list of participating events.
Once you have selected a show, look for the ticket type labeled “$30 Ticket to Summer,” add the ticket or tickets to your cart and proceed to checkout.
How to find participating shows
You can filter your search on LiveNation.com/TickettoSummer by participating events, venues or artists.
You can also set the location to the closest city and the site will refresh to only include participating shows nearby.
How to buy $30 Ticket to Summer tickets
$30 Ticket to Summer will be available starting with T-Mobile and Rakuten early access beginning Tuesday, May 20. The general on-sale will begin Wednesday, May 21 at 10 a.m. while supplies last at LiveNation.com/TickettoSummer.
How to participate in T-Mobile early access
T-Mobile customers get early access to $30 Ticket to Summer tickets to 1000+ shows starting Tuesday, May 20 at 10 a.m. until 11:59 p.m.
T-Mobile customers can head to https://www.t-mobiletickets.com/ for details.
How to participate in Rakuten early access
From 10 a.m. through 11:59 p.m. on May 20, Rakuten members can purchase early access tickets and earn Cash Back while supplies last.
Hartford Organization Announces Grant For LGBTQ Community
patch.comhttps://patch.com/connecticut/hartford/hartford-organization-announces-grant-lgbtq-community
The Hartford Foundation for Public Giving said it is expected to dole out $200,000 total to the cause.Michael Lemanski, Patch StaffHartford Foundation for Public GivingHARTFORD, CT — A Hartford-based charitable foundation has announced a new round of funding designed to help the local LGBTQIA+ community.The ...
The Hartford Foundation for Public Giving said it is expected to dole out $200,000 total to the cause.
Michael Lemanski, Patch Staff
Hartford Foundation for Public Giving
HARTFORD, CT — A Hartford-based charitable foundation has announced a new round of funding designed to help the local LGBTQIA+ community.
The Hartford Foundation for Public Giving has recently announced a competitive grant opportunity through its Equality Fund to support the well-being of LGBTQIA+ residents in the Greater Hartford region.
The Foundation welcomes requests of up to $50,000 for grant activities implemented over one year and expects to provide up to $200,000 in grants this year.
Established in 2018 by Joel Roskin, The Equality Fund supports organizations serving the Greater Hartford region that empower people of diverse sexual orientations, gender identities, and gender expressions to thrive.
Find out what's happening in Greater Hartfordfor free with the latest updates from Patch.
The Foundation has contributed a portion of its unrestricted grantmaking dollars to bolster grantmaking through The Equality Fund.
With a grant from The Equality Fund, the Foundation commissioned a LGBTQIA+ Resident Wellbeing study in partnership with DataHaven in late 2023 to illustrate the current state of the LGBTQIA+ community’s quality of life in the Greater Hartford area.
Grants awarded through The Equality Fund will be considered for Greater Hartford organizations with missions that explicitly support the LGBTQIA+ community.
“The Foundation is pleased to be offering this opportunity for nonprofit organizations in our region to develop proposals that seek to address the needs of Greater Hartford’s LGBTQIA+ community,” said Senior Community Impact Officer Kate Piotrowski.
“The report issued in 2023 pointed to a broad range of challenges and offered a roadmap for the type of services our region needs to support this community. We are so grateful to be launching this first request for proposals for The Equality Fund, which will serve as a foundation to build upon in the future.”
The Hartford Foundation for Public Giving is the community foundation for Hartford and 28 surrounding towns. For more information, visit www.hfpg.org or call 860-548-1888.
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West Hartford Garden Club Selling Variety Of Plants Saturday
patch.comhttps://patch.com/connecticut/westhartford/west-hartford-garden-club-selling-variety-plants-saturday
The annual West Hartford Garden Club Plant Sale will take place from 9 a.m. to 3 p.m. Saturday, May 17, rain or shine.Michael Lemanski, Patch StaffWest Hartford Garden ClubWEST HARTFORD, CT — Folks can dodge some raindrops Saturday and prepare to redocrate their interiors and exteriors with some locally grown horticultural flair.That's because the West Hartford Garden Club’s annual...
The annual West Hartford Garden Club Plant Sale will take place from 9 a.m. to 3 p.m. Saturday, May 17, rain or shine.
Michael Lemanski, Patch Staff
West Hartford Garden Club
WEST HARTFORD, CT — Folks can dodge some raindrops Saturday and prepare to redocrate their interiors and exteriors with some locally grown horticultural flair.
That's because the West Hartford Garden Club’s annual Spring Plant Sale will be on Saturday, May 17 (rain or shine) from 9 a.m. until 3:30 p.m. at the Noah Webster House, 227 S. Main St.
According to the club, all plants on sale are cultivated and donated by club members.
They include house plants, perennials, wintered-over favorites like dahlias, and unusual vegetable and tomato seeds started by members.
Find out what's happening in West Hartfordfor free with the latest updates from Patch.
For information, visit https://westhartfordgardenclub.org/ or email WHGarClubpgcs@gmail.com.
'Your Name Means Dream' at TheaterWorks Hartford
patch.comhttps://patch.com/connecticut/hartford/your-name-means-dream-theaterworks-hartford
This post was contributed by a community member. The views expressed here are the author's own.Arts & EntertainmentPlaywright José Rivera Directs Sara Koviak and Anne O'Sullivan in an Evocative New Play That Looks at Humanity in the Digital AgeNancy Sasso Janis, Community ContributorPress rel...
This post was contributed by a community member. The views expressed here are the author's own.
Playwright José Rivera Directs Sara Koviak and Anne O'Sullivan in an Evocative New Play That Looks at Humanity in the Digital Age
Nancy Sasso Janis, Community Contributor
Press release
TheaterWorks Hartford Presents:
YOUR NAME MEANS DREAM
By Academy Award-Nominee José Rivera
Performances begin JUNE 3 - JULY 6, 2025
Find out what's happening in Greater Hartfordfor free with the latest updates from Patch.
PRESS IS WELCOME STARTING SATURDAY, JUNE 7, 2025
Playwright José Rivera Directs Sara Koviak and Anne O’Sullivan in an Evocative New Play That Looks at Humanity in the Digital Age
HARTFORD CONN., TheaterWorks Hartford, under the leadership of Artistic Director Rob Ruggiero and Managing Director Jeff Griffin, completes its 2024–2025 season with YOUR NAME MEANS DREAM from Obie award-winning playwright and Academy Award-nominee José Rivera (The Motorcycle Diaries, A Hundred Years of Solitude on Netflix) who also directs. Running June 3 - July 6, 2025, this evocative new play looks at humanity in the digital age. Tickets are now on sale at www.twhartford.org.
Set in the not-too-distant future, Aislin is old and isolated in her messy New York City walk-up. She pines for a simpler, analog past when her son sends a sensational new caretaker who is not quite human…but she’s getting there.
Sara Koviak as Stacy and Anne O’Sullivan as Aislin
“I'm so happy to be returning to TheaterWorks Hartford after their long-ago production of my play Cloud Tectonics,” remarked playwright and director José Rivera. “Hartford has been a theatre home for me for a long time and over many productions -- and now it's the perfect home for Your Name Means Dream!”
“We’re thrilled to welcome back Academy Award-nominee José Rivera to TheaterWorks Hartford,” said Artistic Director Rob Ruggiero. “I wanted to close our 39th season with something both distinctive and relevant. While the story centers on an older woman and caregiver, it’s really a powerful exploration on how technology intersects with our humanity - something we’re all navigating through right now. I believe it will truly resonate with audiences and spark meaningful conversations.”
The creative team for Your Name Means Dream includes Misha Kachman (set design), Risa Ando (costume design), Yichen Zhou (lighting design), David Remedios (sound design), Paulina “Pau” Tobar (Assistant Director), Rob Ruggiero (producing artistic director), Mike Lenaghan (director of production), and Tom Kosis (production stage manager).
Performances of Your Name Means Dream will take place June 3 – July 6, 2025 at TheaterWorks Hartford’s historic home, located at 233 Pearl Street, Hartford, CT. Critics are welcome starting Saturday, June 7, which also serves as the opening. The running time is 2 hours, one intermission.
The performance schedule is Tuesdays through Thursdays at 7:30pm, Fridays at 8pm, Saturdays at 2:30pm and 8pm, and Sundays at 2:30pm with additional performances at 1pm on June 18 and 26. No performances on June 19 or July 4, and performances at noon and 4pm on July 5.
Tickets are priced at $25–$70. All tickets can be purchased online at www.twhartford.org or by calling 860.527.7838.
Your Name Means Dream is produced in partnership with Theater J in Washington, DC. These performances are made possible, in part, with support from the Cheryl Chase & Stuart Bear Family Foundation and The John & Kelly Hartman Foundation. Please visit www.twhartford.org for more information.
The views expressed in this post are the author's own. Want to post on Patch?
Renowned Musicians To Perform At West Hartford Church
Michael Lemanskihttps://patch.com/connecticut/westhartford/renowned-musicians-perform-west-hartford-church
The concert will take place Saturday, May 17, at the Westminster Presbyterian Church in West Hartford.Patch StaffWEST HARTFORD, CT — Two famed musicians will perform at a local church this Saturday for an event church officials promise isn't "your average community concert."Two members of The Lillibridge Ensemble, internationally celebrated violinist Raphael Ryger and pianist Madeleine For...
The concert will take place Saturday, May 17, at the Westminster Presbyterian Church in West Hartford.
Patch Staff
WEST HARTFORD, CT — Two famed musicians will perform at a local church this Saturday for an event church officials promise isn't "your average community concert."
Two members of The Lillibridge Ensemble, internationally celebrated violinist Raphael Ryger and pianist Madeleine Forte, are coming to the Westminster Presbyterian Church, 2080 Boulevard, West Hartford. The event will take place at 3 p.m.
Admission is free, with donations welcome at the door.
"This is not your average community concert. These are artists who have graced the world’sgreat stages, praised by critics and audiences alike for performances that stir the soul and ignitethe imagination," wrote the church in an announcement.
“Westminster Presbyterian Church deeply values the connections we make with our neighbors”,said Callie Boone, minister of music at Westminster. “This year, we are thrilled to share ourannual Community in Concert tradition with two of the foundational members of The LillibridgeEnsemble. As we endeavor to bolster support for our exceptional music program, we aredeeply grateful to this world-renowned duo for sharing their gifts with us.”
Find out what's happening in West Hartfordfor free with the latest updates from Patch.
Boone said music at Westminster is nothing new.
“Our first concert in 2022 featured Westminster’s music scholars along with several local professionals. It was a wonderful success," Boone said. "We’re thrilled to continue the tradition this year with The Lillibridge Ensemble. It will be an amazing afternoon of music and heartfelt community connection.”
A free will offering will be collected during the concert to support the Tilton Music ScholarshipFund, which helps the church’s tradition of mentoring and supporting musicians.
For more information about the Westminster Presbyterian Church, click on this link.
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