Keep Your Company Competitive and Customers Happy with Call Center Services from ABC Marketing Services

Call Center Company in Gresham, OR

You don't have to be an all-A student from Mt Hood Community College near Gresham to know that exceptional customer service and effective communication are more important than ever in today's environment. With a multitude of platforms available for customer engagement, companies and industries of all kinds are feeling compelled to elevate their client support.

In fact, savvy business leaders are exploring ways to cut costs by outsourcing their inbound and outbound voice services, along with the email and chat support that are crucial to daily operations. If your company is ready to enhance customer experience, retain and grow its client base, increase brand visibility, and outpace competitors, consider collaborating with ABC Marketing Services Services to take the next step.

Call Center Company Gresham, OR

The ABC Marketing Services Difference

For over 20 years, our call center company in Gresham, OR has been providing innovative solutions to help you engage with your markets across the U.S., Canada, and beyond. We've successfully launched hundreds of campaigns for a number of needs, including:

  • HelpHelp Desk
  • CareCustomer Care
  • TechnicalTechnical Support
  • SurveysSurveys
  • SettingAppointment Setting
  • OutboundOutbound Sales
  • LeadLead Generation

We recognize that choosing to partner with a call center for customer care and product support is a significant commitment. We also understand how challenging it can be to transition from another call center provider. That's why, as your trusted partner, we're dedicated to guiding you through this process every step of the way.

When you collaborate with ABC Marketing Services, you gain access to a team of experts who are ready to support your customers as if they were their own. Unlike other call center companies, we offer services that are fully customized to meet the unique needs of your business. Our centers are close to the U.S., in user-friendly destinations in Mexico, Belize, El Salvador, and Brazil, where our pricing is 50% lower than standard rates, and we can handle projects in Spanish, English, Portuguese, and other languages.

The ABC Marketing Gresham, OR

What Industries Does ABC Marketing Services Target?

If you own a business, you're probably wondering whether we serve the industry in which you work. We're proud to serve many businesses in a number of different industries, including:

  • TravelTravel Industry
  • MedicalMedical Industry
  • MortgageMortgage Industry
  • BankingBanking Industry
  • SoftwareSoftware Industry
  • DoctorsDoctors Offices
  • DentistDentist Offices
  • RetailRetail Stores
  • MoreMore

The bottom line? Our key motivator is your success. Let's talk today about your business objectives. Once we understand your business and your goals, we'll help you achieve the results you want with the help of reliable call center pros. Now that you know more about ABC Marketing Services, let's take a deeper dive into the most popular call center services we provide.

Call Center Company for Appointment Setting

Could you imagine booking an appointment at Farmington Square Gresham in Gresham, only for their team to make a mistake and lose the reservation you made? Chances are you'd be mad. The same goes for your company when one of your customers books an appointment, and it's lost or delayed.

We recognize how time-consuming appointment setting can be for your business. That's where ABC Marketing Services comes in. We're one of the top call center companies providing appointment-setting services in the U.S. We specialize in offering customized solutions for businesses aiming to simplify their scheduling and improve customer engagement. Our goal is to help companies like yours stay organized and concentrate on what truly counts—achieving growth and success.

ABC Marketing Customer Care Gresham, OR

Why Hire a Call Center Company in Gresham, OR for Appointment Setting?

Partnering with a knowledgeable call center for appointment setting can help you save time, cut costs, and minimize stress. Plus, your business can avoid expenses such as equipment, overhead, setup time, and training, all while enhancing your profits and sales.

Some additional benefits of working with ABC Marketing Services for appointment setting include:

  • Care24/7 Service
  • FocusFocus More Time on Your Business
  • CorrectCorrect Difficult Staffing Problems
  • CommunicateCommunicate with Customers Effectively
  • GrowGrow Your Company
  • MoreMore

What Industries Benefit from ABC Appointment Setting Services?

Leaders in industries like Automotive & Transportation and Agriculture & Agribusiness find appointment setting services from ABC Marketing Services to be highly effective. Our appointment setting services help improve customer service, generate sales, and provide tech support for businesses such as:

  • list-startFarm Supply Distributors
  • list-startEquipment Manufacturers
  • list-startOrganic Farms
  • list-startCar Dealerships
  • list-startTrucking & Logistics Companies
  • list-startMore

Call Center Company for Help Desk

Outsourcing your help desk allows your customer service department to operate 24 hours a day. Our call center company in Gresham, OR can offer tier-1 technical support or serve as backup for your in-house help desk team. Simplify your support process and focus on growing your business, instead of dealing with help desk nightmares.

ABC Marketing Help Desk Gresham, OR

What Makes ABC Marketing Services the Best Choice for Outsourced Help Desk Services?

If you're worried about the high costs and hassles of Help Desk, look no further than our call center company for help. Help desk services from ABC Marketing Services include:

01

Some of the most competitive rates and flexible pricing options available, catering to a wide variety of needs, from fully dedicated agents to shared options priced by subscriber, call, or device.

02

A strong, purpose-driven service attitude. Like we stay ready for action with extensive help desk experience, available from 12/5 to 24/7 through phone, text, email, and live chat.

03

Secure and redundant call center infrastructure.

04

Bilingual Spanish/English and Portuguese/English agents, all fully trained with extremely low attrition.

Whether you're looking to integrate chat or email into your Help Desk services or hand over your operations for a fully managed system, ABC Marketing Services can help.

What Industries Benefit from Help Desk Services from ABC Marketing Services?

Leaders in industries like E-Commerce & Retail and Education & E-Learning find outsourced help desk services from ABC Marketing Services to be highly effective. Our help desk services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startOnline Learning Platforms
  • list-startPrivate Schools
  • list-startOnline Stores
  • list-startFashion Brands
  • list-startMore

Call Center Company for Technical Support

ABC Marketing Services is a call center company known for its tech support - so much so that we offer two different tiers to accommodate our customers.

ABC Marketing Technical Support Gresham, OR

Standard Tech Support

For Basic Tier 1 Tech Support, our agent collects your customer's information and analyzes it to identify and resolve issues using established procedures. Typically, a Tier 1 agent works under the close supervision of a senior technician from your staff. Sometimes, your tech support needs can be integrated with the PTS offerings listed below, generating revenue for your company.

ABC Marketing Surveys Gresham, OR

Premium Tech Support (PTS)

Our all-in-one, customizable Premium Technical Support (PTS) solution offers exceptional tech support for all the connected devices and services used by your customers. There's no requirement for you to create your own offering. This comprehensive solution comes with all the necessary call center resources, software, technology, and operational expertise. You just need to promote your PTS program to your customers.

A few of the reasons why customers choose our tech support services include:

01

Market-Leading Results

We help your company achieve better customer experiences and higher ROI.

02

Problem Solving

We help you deliver superior tech support experience via immediate live support and 24/7 problem-solving skills.

03

Available Customer Protection

Bundle additional services like device protection, Internet security, online backup, and other third-party services as part of a single PTS subscription.

What Industries Benefit from Tech Support Services from ABC Marketing Services?

Leaders in industries like Energy & Utilities and Financial Services & Banking find technical support services from ABC Marketing Services to be highly effective. Our technical support services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startWater & Electric Providers
  • list-startSolar Energy Firms
  • list-startInvestment Companies
  • list-startInsurance Firms
  • list-startMore

Call Center Company for Marketing Research

Marketing research, encompassing social and opinion studies, involves the organized collection of data regarding individuals or organizations through statistical techniques and applied social science methods. This approach provides valuable insights to inform market decisions. As an integral part of any business strategy, having the right research is fundamental for sustaining your company's competitive edge - and ABC Marketing Services can help.

What Sets ABC Marketing Services Apart from Other Research Group Providers?

ABC Marketing Appointment Setting Gresham, OR

If business growth is on the menu this year, you've got to make informed decisions, and marketing research is one of the best ways to achieve that goal. Contact ABC Marketing Services to learn more about our marketing research services.

What Industries Benefit from Marketing Research Services from ABC Marketing Services?

Leaders in industries like Hospitality & Travel and IT & Software Development find marketing research services from ABC Marketing Services to be highly effective. Our marketing research services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startHotels
  • list-startTravel Agencies
  • list-startTech Startups
  • list-startIT Consulting Firms
  • list-startMore

Call Center Company for Surveys

Conducting outbound market research and distributing customer surveys are excellent ways to gain insights into your consumers, allowing you to enhance your products or services. Relying on trial and error can be costly. Let our call center agents assist you in making informed decisions and assessing adoption rates before launching anything new.

At ABC Marketing Services, we have the capacity to create both small and large-scale surveys. Our clients frequently report the benefits of using surveys. Some of those benefits include:

Surveys hold significant power. By tapping into the insights our call center gathers from consumers, we can assist you in developing new products and services or fine-tuning your existing offerings. Ready to discover how ABC Marketing Services can support your company? Give us a shout. We'll take the time to understand your needs and provide a tailored proposal just for you.

What Industries Benefit from Surveys from ABC Marketing Services?

Leaders in industries like Insurance and Logistics & Supply Chain find surveys from ABC Marketing Services to be highly effective. Our surveys help improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startHealth Insurance Providers
  • list-startAuto Insurance Companies
  • list-startWarehousing Companies
  • list-start3PL Providers

Stay Competitive and Keep Customers Happy with Help from ABC Marketing Services

As a leading call center company in Gresham, OR, we know that innovative, custom service is what you need to succeed. That's why, since 1996, ABC Marketing Services has led the way in providing cost-conscious yet effective call center solutions for businesses like yours. From telemarketing and help desk services to lead generation and premium tech support, we can help. We've got the tools and resources to keep your company competitive and your customers happy. Contact us today to learn more about our unique call center services

Latest News in Gresham, OR

Arizona Cardinals love Jermaine Gresham, and he wants to stay

Through his first six games this season, Jermaine Gresham totaled just six receptions for 59 yards and no touchdowns. In his past nine games, the Cardinals tight end has 31 catches for 331 yards and two touchdowns – almost double his totals from all of last season.But it isn’t just Gresham’s production as a pass catcher that’s made coach Bruce Arians happy.“Oh, it’s the passion, the amount of toughness,” Arians said Wednesday as the Cardinals returned to practice in preparation for Sund...

Through his first six games this season, Jermaine Gresham totaled just six receptions for 59 yards and no touchdowns. In his past nine games, the Cardinals tight end has 31 catches for 331 yards and two touchdowns – almost double his totals from all of last season.

But it isn’t just Gresham’s production as a pass catcher that’s made coach Bruce Arians happy.

“Oh, it’s the passion, the amount of toughness,” Arians said Wednesday as the Cardinals returned to practice in preparation for Sunday’s season finale against the Los Angeles Rams.

Gresham is as miffed as anyone over the team’s 6-8-1 record, but poor results or not, he’s always going to play angry and with an edge.

“It’s a pride thing,” he said. “At the end of the day, as a man, it’s just pretty much a pride thing. You want to be respected by your peers and things like that, so that’s pretty much why I go out there and play.”

MORE:New faces likely to remain starters for Cardinals

Gresham was one of the team’s bigger leaders during last Saturday’s 34-31 victory at Seattle, and it’s that quality that likely will result in his re-signing with the club this offseason.

Gresham, who turned down better offers to return to the Cardinals this season, said he definitely wants to play for Arizona again in 2017. He said he believes the Cardinals remain legitimate contenders and can easily turn things around next year.

“Most definitely; I still have faith in this team,” he said. “More than anything, it was just a couple situational things that didn’t go our way and we didn’t play our best football, but that doesn’t have anything to do with how well we can play.”

Arians singled out Gresham’s blocking ability and how well the tight end fended off Seahawks defensive end Michael Bennett in several one-on-one situations. To Gresham, delivering the perfect block is just as satisfying as catching a clutch first down from Carson Palmer.

“Whatever gets the win,” he said. “Whether that’s David (Johnson) taking the ball 40 yards on a run play and me having the key block, I’m going to do it. I want to be a winner. At the end of the day, I don’t want to be known for a loser, I want to be a winner and that’s pretty much it.”

NFL POWER RANKINGS:Shake-up in Top 10

Gurley man

Of all the Los Angeles players adversely affected by the Rams’ poor season, nobody has probably felt worse or more disappointed than second-year running back Todd Gurley.

He’s clearly been hamstrung by the team’s lack of execution on offense and its inability to show consistency on the offensive line or at quarterback. The results have led directly to poor numbers for Gurley, who won Offensive Rookie of the Year honors a year ago after rushing for 1,106 yards on 229 attempts for a 4.8-yard average per carry and 10 touchdowns in just 13 games.

Through 15 games this season, Gurley has run for fewer yards (845) on more carries (264) and his touchdowns (six) are also down. It hasn’t been easy for him to keep his confidence up, said interim coach John Fassel.

“He’s struggling to maintain it,” Fassel said Wednesday during a conference call with Arizona reporters. “There’s really no other way around it. I’m sure he wanted more this season, and it really just hasn’t happened yet. But he’s tough, practices every rep at practice, he’s there early and attentive at every meeting. ...

“He’s a fighter, though, and he’ll bounce back next year. I have no doubt about it.”

Cardinals XTRA app: Get the latest news, analysis, scores, more

2017 opponents

The two open slots in the Cardinals’ 2017 schedule will be determined by the outcome of two or three games this weekend. The Cardinals are locked into the No. 2 slot in the NFC West and will play the second-place teams in the NFC North and South next year.

The Cardinals will travel to play the loser of Sunday night’s game between Detroit and Green Bay, which will decide the NFC North title.

The Cardinals will host either Tampa Bay or New Orleans. The Buccaneers (8-7) clinch second place in the NFC South with a victory over Carolina and would come to Arizona. The Saints (7-8) will come to Arizona if they win at Atlanta and Tampa Bay loses.

Arizona’s 2017 schedule looks like this: Home games against Tampa Bay or New Orleans, Dallas, the New York Giants, Jacksonville, Tennessee, San Francisco, Seattle and Los Angeles and away games at Green Bay or Detroit, Philadelphia, Washington, Houston, Indianapolis, San Francisco, Seattle and Los Angeles. The road game against the Rams will be played in London at Twickenham Stadium in either Week 7 or 8.

azcentral sports Cardinals insider Kent Somers contributed to this report.

Disclaimer:

This website publishes news articles that contain copyrighted material whose use has not been specifically authorized by the copyright owner. The non-commercial use of these news articles for the purposes of local news reporting constitutes "Fair Use" of the copyrighted materials as provided for in Section 107 of the US Copyright Law.

Disclaimer:

This website publishes news articles that contain copyrighted material whose use has not been specifically authorized by the copyright owner. The non-commercial use of these news articles for the purposes of local news reporting constitutes "Fair Use" of the copyrighted materials as provided for in Section 107 of the US Copyright Law.

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Service Areas

ABC Marketing Outbound Sales Gresham, OR