Keep Your Company Competitive and Customers Happy with Call Center Services from ABC Marketing Services

Call Center Company in Green Bay, WI

You don't have to be an all-A student from University of WisconsinGreen Bay near Green Bay to know that exceptional customer service and effective communication are more important than ever in today's environment. With a multitude of platforms available for customer engagement, companies and industries of all kinds are feeling compelled to elevate their client support.

In fact, savvy business leaders are exploring ways to cut costs by outsourcing their inbound and outbound voice services, along with the email and chat support that are crucial to daily operations. If your company is ready to enhance customer experience, retain and grow its client base, increase brand visibility, and outpace competitors, consider collaborating with ABC Marketing Services Services to take the next step.

Call Center Company Green Bay, WI

The ABC Marketing Services Difference

For over 20 years, our call center company in Green Bay, WI has been providing innovative solutions to help you engage with your markets across the U.S., Canada, and beyond. We've successfully launched hundreds of campaigns for a number of needs, including:

  • HelpHelp Desk
  • CareCustomer Care
  • TechnicalTechnical Support
  • SurveysSurveys
  • SettingAppointment Setting
  • OutboundOutbound Sales
  • LeadLead Generation

We recognize that choosing to partner with a call center for customer care and product support is a significant commitment. We also understand how challenging it can be to transition from another call center provider. That's why, as your trusted partner, we're dedicated to guiding you through this process every step of the way.

When you collaborate with ABC Marketing Services, you gain access to a team of experts who are ready to support your customers as if they were their own. Unlike other call center companies, we offer services that are fully customized to meet the unique needs of your business. Our centers are close to the U.S., in user-friendly destinations in Mexico, Belize, El Salvador, and Brazil, where our pricing is 50% lower than standard rates, and we can handle projects in Spanish, English, Portuguese, and other languages.

The ABC Marketing Green Bay, WI

What Industries Does ABC Marketing Services Target?

If you own a business, you're probably wondering whether we serve the industry in which you work. We're proud to serve many businesses in a number of different industries, including:

The bottom line? Our key motivator is your success. Let's talk today about your business objectives. Once we understand your business and your goals, we'll help you achieve the results you want with the help of reliable call center pros. Now that you know more about ABC Marketing Services, let's take a deeper dive into the most popular call center services we provide.

Call Center Company for Appointment Setting

Could you imagine booking an appointment at Brookview Meadows in Green Bay, only for their team to make a mistake and lose the reservation you made? Chances are you'd be mad. The same goes for your company when one of your customers books an appointment, and it's lost or delayed.

We recognize how time-consuming appointment setting can be for your business. That's where ABC Marketing Services comes in. We're one of the top call center companies providing appointment-setting services in the U.S. We specialize in offering customized solutions for businesses aiming to simplify their scheduling and improve customer engagement. Our goal is to help companies like yours stay organized and concentrate on what truly counts—achieving growth and success.

ABC Marketing Customer Care Green Bay, WI

Why Hire a Call Center Company in Green Bay, WI for Appointment Setting?

Partnering with a knowledgeable call center for appointment setting can help you save time, cut costs, and minimize stress. Plus, your business can avoid expenses such as equipment, overhead, setup time, and training, all while enhancing your profits and sales.

Some additional benefits of working with ABC Marketing Services for appointment setting include:

  • Care24/7 Service
  • FocusFocus More Time on Your Business
  • CorrectCorrect Difficult Staffing Problems
  • CommunicateCommunicate with Customers Effectively
  • GrowGrow Your Company
  • MoreMore

What Industries Benefit from ABC Appointment Setting Services?

Leaders in industries like Automotive & Transportation and Agriculture & Agribusiness find appointment setting services from ABC Marketing Services to be highly effective. Our appointment setting services help improve customer service, generate sales, and provide tech support for businesses such as:

  • list-startFarm Supply Distributors
  • list-startEquipment Manufacturers
  • list-startOrganic Farms
  • list-startCar Dealerships
  • list-startTrucking & Logistics Companies
  • list-startMore

Call Center Company for Help Desk

Outsourcing your help desk allows your customer service department to operate 24 hours a day. Our call center company in Green Bay, WI can offer tier-1 technical support or serve as backup for your in-house help desk team. Simplify your support process and focus on growing your business, instead of dealing with help desk nightmares.

ABC Marketing Help Desk Green Bay, WI

What Makes ABC Marketing Services the Best Choice for Outsourced Help Desk Services?

If you're worried about the high costs and hassles of Help Desk, look no further than our call center company for help. Help desk services from ABC Marketing Services include:

01

Some of the most competitive rates and flexible pricing options available, catering to a wide variety of needs, from fully dedicated agents to shared options priced by subscriber, call, or device.

02

A strong, purpose-driven service attitude. Like we stay ready for action with extensive help desk experience, available from 12/5 to 24/7 through phone, text, email, and live chat.

03

Secure and redundant call center infrastructure.

04

Bilingual Spanish/English and Portuguese/English agents, all fully trained with extremely low attrition.

Whether you're looking to integrate chat or email into your Help Desk services or hand over your operations for a fully managed system, ABC Marketing Services can help.

What Industries Benefit from Help Desk Services from ABC Marketing Services?

Leaders in industries like E-Commerce & Retail and Education & E-Learning find outsourced help desk services from ABC Marketing Services to be highly effective. Our help desk services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startOnline Learning Platforms
  • list-startPrivate Schools
  • list-startOnline Stores
  • list-startFashion Brands
  • list-startMore

Call Center Company for Technical Support

ABC Marketing Services is a call center company known for its tech support - so much so that we offer two different tiers to accommodate our customers.

ABC Marketing Technical Support Green Bay, WI

Standard Tech Support

For Basic Tier 1 Tech Support, our agent collects your customer's information and analyzes it to identify and resolve issues using established procedures. Typically, a Tier 1 agent works under the close supervision of a senior technician from your staff. Sometimes, your tech support needs can be integrated with the PTS offerings listed below, generating revenue for your company.

ABC Marketing Surveys Green Bay, WI

Premium Tech Support (PTS)

Our all-in-one, customizable Premium Technical Support (PTS) solution offers exceptional tech support for all the connected devices and services used by your customers. There's no requirement for you to create your own offering. This comprehensive solution comes with all the necessary call center resources, software, technology, and operational expertise. You just need to promote your PTS program to your customers.

A few of the reasons why customers choose our tech support services include:

01

Market-Leading Results

We help your company achieve better customer experiences and higher ROI.

02

Problem Solving

We help you deliver superior tech support experience via immediate live support and 24/7 problem-solving skills.

03

Available Customer Protection

Bundle additional services like device protection, Internet security, online backup, and other third-party services as part of a single PTS subscription.

What Industries Benefit from Tech Support Services from ABC Marketing Services?

Leaders in industries like Energy & Utilities and Financial Services & Banking find technical support services from ABC Marketing Services to be highly effective. Our technical support services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startWater & Electric Providers
  • list-startSolar Energy Firms
  • list-startInvestment Companies
  • list-startInsurance Firms
  • list-startMore

Call Center Company for Marketing Research

Marketing research, encompassing social and opinion studies, involves the organized collection of data regarding individuals or organizations through statistical techniques and applied social science methods. This approach provides valuable insights to inform market decisions. As an integral part of any business strategy, having the right research is fundamental for sustaining your company's competitive edge - and ABC Marketing Services can help.

What Sets ABC Marketing Services Apart from Other Research Group Providers?

ABC Marketing Appointment Setting Green Bay, WI

If business growth is on the menu this year, you've got to make informed decisions, and marketing research is one of the best ways to achieve that goal. Contact ABC Marketing Services to learn more about our marketing research services.

What Industries Benefit from Marketing Research Services from ABC Marketing Services?

Leaders in industries like Hospitality & Travel and IT & Software Development find marketing research services from ABC Marketing Services to be highly effective. Our marketing research services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startHotels
  • list-startTravel Agencies
  • list-startTech Startups
  • list-startIT Consulting Firms
  • list-startMore

Call Center Company for Surveys

Conducting outbound market research and distributing customer surveys are excellent ways to gain insights into your consumers, allowing you to enhance your products or services. Relying on trial and error can be costly. Let our call center agents assist you in making informed decisions and assessing adoption rates before launching anything new.

At ABC Marketing Services, we have the capacity to create both small and large-scale surveys. Our clients frequently report the benefits of using surveys. Some of those benefits include:

Surveys hold significant power. By tapping into the insights our call center gathers from consumers, we can assist you in developing new products and services or fine-tuning your existing offerings. Ready to discover how ABC Marketing Services can support your company? Give us a shout. We'll take the time to understand your needs and provide a tailored proposal just for you.

What Industries Benefit from Surveys from ABC Marketing Services?

Leaders in industries like Insurance and Logistics & Supply Chain find surveys from ABC Marketing Services to be highly effective. Our surveys help improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startHealth Insurance Providers
  • list-startAuto Insurance Companies
  • list-startWarehousing Companies
  • list-start3PL Providers

Stay Competitive and Keep Customers Happy with Help from ABC Marketing Services

As a leading call center company in Green Bay, WI, we know that innovative, custom service is what you need to succeed. That's why, since 1996, ABC Marketing Services has led the way in providing cost-conscious yet effective call center solutions for businesses like yours. From telemarketing and help desk services to lead generation and premium tech support, we can help. We've got the tools and resources to keep your company competitive and your customers happy. Contact us today to learn more about our unique call center services

Latest News in Green Bay, WI

Browns' Mason Graham Opens Up About Shedeur Sanders

Cleveland Browns rookie minicamp began Friday, giving the team's rookies and potential undrafted free agent signings the opportunity to train with each other and Browns coaches for the first time.Michigan defensive lineman ...

Cleveland Browns rookie minicamp began Friday, giving the team's rookies and potential undrafted free agent signings the opportunity to train with each other and Browns coaches for the first time.

Michigan defensive lineman Mason Graham was the Browns' first selection in the 2025 NFL Draft, but it's fifth-round quarterback Shedeur Sanders that has garnered most of the attention from media and fans. Graham told members of the media Friday that he had the chance to meet Sanders a few days ago.

"He seems like a good dude and [the conversation] was all about ball," Graham said. "I want to play with guys that are like-minded."

Graham, the No. 5 overall pick, also added that it doesn't matter to him that Sanders is receiving most of the media attention.

"I come and play football," Graham said. "If the media's on me, then they're on me. If the media's not, then [they're] not. I'm just going to do my job at the end of the day."

Graham was a dominant force on the University of Michigan defensive line. In three years with the Wolverines, the 6-foot-3, 320-pounder combined to log 108 tackles, 18 tackles for loss and nine sacks. He was also a big contributor on Michigan's National Championship-winning team in 2023.

Paired alongside Myles Garrett, Graham will have the opportunity to make an immediate impact as a rookie. The Browns could have one of the most fearsome defensive lines in the league, but they'll need the team's offense, with Sanders potentially at the helm, to step up in order to get some wins.

Read More Cleveland Browns Coverage

Sue Ann (Gehrke) Tollackson

Sue Ann (Gehrke) Tollackson, born on October 19, 1958 in Green Bay, WI passed away May 6, 2025. She departed this world surrounded by her loving family in the comfort of her home in Three Rivers, TX at the age of 66.Sue was a 1976 graduate of Denmark High School. On August 9, 1985 she celebrated one of her proudest moments when she married Richard Dale Tollackson in Rice Lake, WI. Their union blossomed into a warm and nurturing household where love thrived. She was a devout member of Our Savior Lutheran Church of Three Rivers, TX. She...

Sue Ann (Gehrke) Tollackson, born on October 19, 1958 in Green Bay, WI passed away May 6, 2025. She departed this world surrounded by her loving family in the comfort of her home in Three Rivers, TX at the age of 66.

Sue was a 1976 graduate of Denmark High School. On August 9, 1985 she celebrated one of her proudest moments when she married Richard Dale Tollackson in Rice Lake, WI. Their union blossomed into a warm and nurturing household where love thrived. She was a devout member of Our Savior Lutheran Church of Three Rivers, TX. She was employed at Walmart in Pleasanton, TX for 15 years and most recently a contractor at 4M at the Valero Refinery in Three Rivers, TX. She enjoyed cooking and baking with her grandchildren as well as going on vacation to visit family and friends in WI and going on cruises.

She was preceded in death by her beloved parents, Joyce and Marvin, her brother Bruce and her grandparents, Walter and Lulu Johnson and Albert and Valena Gehrke.

Sue will be deeply missed by her husband, Richard; and their two sons, Thomas and John (Jaclyn), alongside her cherished daughter, Tina. Sue also embraced her role as a stepmother to Eric Tollackson and Dawn (Jen) Kinson. In her life, she found immense joy in her grandchildren: Weston, Levi, Henry, Lila, Michael and Ryker Tollackson, as well as Joshua and Ezra Kinson. Sue was part of a large and loving family including her brothers Lane (Jeannie), Leon (Carol) and Jay (Rosa); her sisters, Dawn (Bob) Chervenka, Kris (John) Hulbert, Brenda (Ron) Jacobs and Mary (Mark) Hansen; as well as her sisters-in-law, Loretta Rood and Victoria Yttri; and brothers-in-law, Alan Tollackson and Robert (Jan) Tollackson. Sue will also be missed by aunts, uncles, cousins, many nieces and nephews and friends near and far~.

A memorial service was held on May 13 at Our Savior Lutheran Church in Three Rivers, TX.

*A Celebration of Life for Sue will be held in the Denmark area this summer.*.

Sue we love you with all of our hearts!

Posted online on May 10, 2025

Published in Green Bay Press Gazette

Hospital Announces That 14 of Their Maternity Nurses Are Pregnant at the Same Time: 'Full-Circle Moment'

Over a dozen nurses at the same maternity center in Wisconsin are getting ready to welcome their own little bundles of joy!In a recent ...

Over a dozen nurses at the same maternity center in Wisconsin are getting ready to welcome their own little bundles of joy!

In a recent press release, HSHS St. Vincent Hospital’s Women and Infants Center in Green Bay announced that 14 nurses on their team are currently expecting.

The medical center shared the news just ahead of Mother’s Day and during National Nurses Week, which runs from May 6 to May 12.

"This is an incredible full-circle moment for many of our nurses, some of which are about to become first-time moms themselves,” said Amy Bardon, director of the center, in the release.

“Each of these women were already baby experts in their own rights,” she continued, adding that for some, their knowledge is “about to further deepen.”

“I am so excited for each of our nurses and the journey they are embarking on, and I hope they have a special Nurses Week and Mother’s Day,” she said.

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Bardon also noted that the moms-to-be — who are all registered nurses, as well as health “educators” and “advocates” — have been receiving their prenatal care and checkups from friends and colleagues right there at St. Vincent.

“When our expecting nurses are ready to welcome their little ones into the world, they’ll be cared for by their friends and colleagues here at HSHS St. Vincent Hospital, and they find comfort in that,” she said.

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“But even before labor, these women have already built some really unique bonds with their colleagues, and I love that each of them has the chance to go through this special moment with each other.”

UW-Green Bay students launch petition against extra fee for online classes

GREEN BAY, WI (WTAQ-WLUK) — Students at UW-Green Bay are speaking out about what they say are hefty online course fees.They’re frustrated that it costs more to take an online class versus an in-person class, especially if the class is only offered online.“It definitely adds up and took a big chunk of change out of my wallet,” UWGB junior John Reinke said.Reinke said he’s paid an extra $300 in fees for online courses. At UWGB, it costs $348 per credit, plus $25 extra per credit for an online ...

GREEN BAY, WI (WTAQ-WLUK) — Students at UW-Green Bay are speaking out about what they say are hefty online course fees.

They’re frustrated that it costs more to take an online class versus an in-person class, especially if the class is only offered online.

“It definitely adds up and took a big chunk of change out of my wallet,” UWGB junior John Reinke said.

Reinke said he’s paid an extra $300 in fees for online courses. At UWGB, it costs $348 per credit, plus $25 extra per credit for an online class.

This frustrated Reinke and prompted him to start a petition calling for the elimination of online course fees.

“We’re already paying for the tuition itself, and a lot of the same programs that they’re using are the same ones that in-person students use already. It just doesn’t make sense to me,” Reinke said.

So far, Reinke’s Change.org petition has garnered 664 signatures, with a goal of 750. He plans to continue building the petition over the summer and eventually forward it to UWGB staff.

As a psychology student, Reinke said some of his required classes are offered exclusively online, leaving him with no choice but to take on the more expensive, digital learning format.

“The technology we need to be able to offer the online class — there is an expense to that, for sure. It’s different to teach an online class, and we want to make sure the online classes we’re teaching are as excellent as the classes that we teach here in person,” UWGB Chancellor Mike Alexander said.

The fee — called a “legacy fee” — was put in place in the 1990s when online classes were a new concept. Alexander admits legacy fees are an outdated concept and said UWGB is working with the Universities of Wisconsin to either end the fee or offer alternative in-person options.

“I think, though, our students have been right to call out the issue,” Alexander said. “Yes, of course we’d like to offer them all both in-person and online. We just don’t have the resources to do that.”

Alexander wants to remind students that UWGB is the second most affordable in the UW system. Students don’t expect online fees to go away altogether, but hope to at least see more in-person choices.

“Talking just to my roommates this morning, we’re all living on campus, but over the past year and a half, my specific one roommate has had to take all online classes. Like, there’s been none available for in-person,” UWGB junior Jasmine Puls said.

Alexander said many other UW universities also charge extra for online courses.

Green Bay Diocese has seen rise in vocations, and they hope Pope Leo continues that trend

GREEN BAY, WI (WTAQ-WLUK) — Deacon Nicholas Stellpflug from Combined Locks was in the piazza Thursday as white smoke rose above St. Peter’s Square, indicating a new pope had been elected.The introduction of Pope Leo XIV came as Stellpflug prepares to return to Wisconsin for his own ordination mass in June, following four years of studying in Rome.“Really, the moment that was so special is when the curtains opened for the first time, and hearing this announcement with great joy to us. ‘Habemus Papam&rsquo...

GREEN BAY, WI (WTAQ-WLUK) — Deacon Nicholas Stellpflug from Combined Locks was in the piazza Thursday as white smoke rose above St. Peter’s Square, indicating a new pope had been elected.

The introduction of Pope Leo XIV came as Stellpflug prepares to return to Wisconsin for his own ordination mass in June, following four years of studying in Rome.

“Really, the moment that was so special is when the curtains opened for the first time, and hearing this announcement with great joy to us. ‘Habemus Papam’ — we have a Pope — that’s when the crowd erupts,” Stellpflug said. “It’s also a little bit hard to hear the name too, and a couple of us that heard it was Cardinal Prevost, which was also special for us because he celebrated our Thanksgiving mass this past year.”

Pope Leo’s Midwest ties, according to Stellpflug, are witness to how God works.

“Seeing him as a guy who grew up in the Midwest, born on the south side of Chicago, and now is the Holy Father. You see the story that God weaves in his life, through all these years, that’s led him to this place — and none of those moments are insignificant. Just in the same way for each of us, whatever God is going to call us to do with our life, there’s nothing that’s insignificant in that story,” added Stellpflug.

Right now, the Green Bay Catholic Diocese has two dozen men in various stages of vocation to the priesthood. That number is nearly double what it was just seven years ago.

While Catholics believe men are called to serve, having a Holy Father from the United States with Midwest ties could be a sign to some to answer their own call.

According to Fr. Mark Mleziva, vocation director for the Green Bay Catholic Diocese, “If the Lord can call a pope from the Midwest, perhaps he might call someone from here to hear the call to the priesthood and say yes to it. So, that’s maybe the biggest sense of joy to come from, ‘Okay why not me?’ because the Lord is the one who makes the call.”

Less than 48 hours since Pope Leo XIV was elected, it’s too early to tell how his papacy will impact the recruitment of priests. But it will surely be interesting to keep an eye on.

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