Keep Your Company Competitive and Customers Happy with Call Center Services from ABC Marketing Services

Call Center Company in Greeley, CO

You don't have to be an all-A student from Aims Community College near Greeley to know that exceptional customer service and effective communication are more important than ever in today's environment. With a multitude of platforms available for customer engagement, companies and industries of all kinds are feeling compelled to elevate their client support.

In fact, savvy business leaders are exploring ways to cut costs by outsourcing their inbound and outbound voice services, along with the email and chat support that are crucial to daily operations. If your company is ready to enhance customer experience, retain and grow its client base, increase brand visibility, and outpace competitors, consider collaborating with ABC Marketing Services Services to take the next step.

Call Center Company Greeley, CO

The ABC Marketing Services Difference

For over 20 years, our call center company in Greeley, CO has been providing innovative solutions to help you engage with your markets across the U.S., Canada, and beyond. We've successfully launched hundreds of campaigns for a number of needs, including:

  • HelpHelp Desk
  • CareCustomer Care
  • TechnicalTechnical Support
  • SurveysSurveys
  • SettingAppointment Setting
  • OutboundOutbound Sales
  • LeadLead Generation

We recognize that choosing to partner with a call center for customer care and product support is a significant commitment. We also understand how challenging it can be to transition from another call center provider. That's why, as your trusted partner, we're dedicated to guiding you through this process every step of the way.

When you collaborate with ABC Marketing Services, you gain access to a team of experts who are ready to support your customers as if they were their own. Unlike other call center companies, we offer services that are fully customized to meet the unique needs of your business. Our centers are close to the U.S., in user-friendly destinations in Mexico, Belize, El Salvador, and Brazil, where our pricing is 50% lower than standard rates, and we can handle projects in Spanish, English, Portuguese, and other languages.

The ABC Marketing Greeley, CO

What Industries Does ABC Marketing Services Target?

If you own a business, you're probably wondering whether we serve the industry in which you work. We're proud to serve many businesses in a number of different industries, including:

The bottom line? Our key motivator is your success. Let's talk today about your business objectives. Once we understand your business and your goals, we'll help you achieve the results you want with the help of reliable call center pros. Now that you know more about ABC Marketing Services, let's take a deeper dive into the most popular call center services we provide.

Call Center Company for Appointment Setting

Could you imagine booking an appointment at Garden Square at Westlake in Greeley, only for their team to make a mistake and lose the reservation you made? Chances are you'd be mad. The same goes for your company when one of your customers books an appointment, and it's lost or delayed.

We recognize how time-consuming appointment setting can be for your business. That's where ABC Marketing Services comes in. We're one of the top call center companies providing appointment-setting services in the U.S. We specialize in offering customized solutions for businesses aiming to simplify their scheduling and improve customer engagement. Our goal is to help companies like yours stay organized and concentrate on what truly counts—achieving growth and success.

ABC Marketing Customer Care Greeley, CO

Why Hire a Call Center Company in Greeley, CO for Appointment Setting?

Partnering with a knowledgeable call center for appointment setting can help you save time, cut costs, and minimize stress. Plus, your business can avoid expenses such as equipment, overhead, setup time, and training, all while enhancing your profits and sales.

Some additional benefits of working with ABC Marketing Services for appointment setting include:

  • Care24/7 Service
  • FocusFocus More Time on Your Business
  • CorrectCorrect Difficult Staffing Problems
  • CommunicateCommunicate with Customers Effectively
  • GrowGrow Your Company
  • MoreMore

What Industries Benefit from ABC Appointment Setting Services?

Leaders in industries like Automotive & Transportation and Agriculture & Agribusiness find appointment setting services from ABC Marketing Services to be highly effective. Our appointment setting services help improve customer service, generate sales, and provide tech support for businesses such as:

  • list-startFarm Supply Distributors
  • list-startEquipment Manufacturers
  • list-startOrganic Farms
  • list-startCar Dealerships
  • list-startTrucking & Logistics Companies
  • list-startMore

Call Center Company for Help Desk

Outsourcing your help desk allows your customer service department to operate 24 hours a day. Our call center company in Greeley, CO can offer tier-1 technical support or serve as backup for your in-house help desk team. Simplify your support process and focus on growing your business, instead of dealing with help desk nightmares.

ABC Marketing Help Desk Greeley, CO

What Makes ABC Marketing Services the Best Choice for Outsourced Help Desk Services?

If you're worried about the high costs and hassles of Help Desk, look no further than our call center company for help. Help desk services from ABC Marketing Services include:

01

Some of the most competitive rates and flexible pricing options available, catering to a wide variety of needs, from fully dedicated agents to shared options priced by subscriber, call, or device.

02

A strong, purpose-driven service attitude. Like we stay ready for action with extensive help desk experience, available from 12/5 to 24/7 through phone, text, email, and live chat.

03

Secure and redundant call center infrastructure.

04

Bilingual Spanish/English and Portuguese/English agents, all fully trained with extremely low attrition.

Whether you're looking to integrate chat or email into your Help Desk services or hand over your operations for a fully managed system, ABC Marketing Services can help.

What Industries Benefit from Help Desk Services from ABC Marketing Services?

Leaders in industries like E-Commerce & Retail and Education & E-Learning find outsourced help desk services from ABC Marketing Services to be highly effective. Our help desk services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startOnline Learning Platforms
  • list-startPrivate Schools
  • list-startOnline Stores
  • list-startFashion Brands
  • list-startMore

Call Center Company for Technical Support

ABC Marketing Services is a call center company known for its tech support - so much so that we offer two different tiers to accommodate our customers.

ABC Marketing Technical Support Greeley, CO

Standard Tech Support

For Basic Tier 1 Tech Support, our agent collects your customer's information and analyzes it to identify and resolve issues using established procedures. Typically, a Tier 1 agent works under the close supervision of a senior technician from your staff. Sometimes, your tech support needs can be integrated with the PTS offerings listed below, generating revenue for your company.

ABC Marketing Surveys Greeley, CO

Premium Tech Support (PTS)

Our all-in-one, customizable Premium Technical Support (PTS) solution offers exceptional tech support for all the connected devices and services used by your customers. There's no requirement for you to create your own offering. This comprehensive solution comes with all the necessary call center resources, software, technology, and operational expertise. You just need to promote your PTS program to your customers.

A few of the reasons why customers choose our tech support services include:

01

Market-Leading Results

We help your company achieve better customer experiences and higher ROI.

02

Problem Solving

We help you deliver superior tech support experience via immediate live support and 24/7 problem-solving skills.

03

Available Customer Protection

Bundle additional services like device protection, Internet security, online backup, and other third-party services as part of a single PTS subscription.

What Industries Benefit from Tech Support Services from ABC Marketing Services?

Leaders in industries like Energy & Utilities and Financial Services & Banking find technical support services from ABC Marketing Services to be highly effective. Our technical support services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startWater & Electric Providers
  • list-startSolar Energy Firms
  • list-startInvestment Companies
  • list-startInsurance Firms
  • list-startMore

Call Center Company for Marketing Research

Marketing research, encompassing social and opinion studies, involves the organized collection of data regarding individuals or organizations through statistical techniques and applied social science methods. This approach provides valuable insights to inform market decisions. As an integral part of any business strategy, having the right research is fundamental for sustaining your company's competitive edge - and ABC Marketing Services can help.

What Sets ABC Marketing Services Apart from Other Research Group Providers?

ABC Marketing Appointment Setting Greeley, CO

If business growth is on the menu this year, you've got to make informed decisions, and marketing research is one of the best ways to achieve that goal. Contact ABC Marketing Services to learn more about our marketing research services.

What Industries Benefit from Marketing Research Services from ABC Marketing Services?

Leaders in industries like Hospitality & Travel and IT & Software Development find marketing research services from ABC Marketing Services to be highly effective. Our marketing research services improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startHotels
  • list-startTravel Agencies
  • list-startTech Startups
  • list-startIT Consulting Firms
  • list-startMore

Call Center Company for Surveys

Conducting outbound market research and distributing customer surveys are excellent ways to gain insights into your consumers, allowing you to enhance your products or services. Relying on trial and error can be costly. Let our call center agents assist you in making informed decisions and assessing adoption rates before launching anything new.

At ABC Marketing Services, we have the capacity to create both small and large-scale surveys. Our clients frequently report the benefits of using surveys. Some of those benefits include:

Surveys hold significant power. By tapping into the insights our call center gathers from consumers, we can assist you in developing new products and services or fine-tuning your existing offerings. Ready to discover how ABC Marketing Services can support your company? Give us a shout. We'll take the time to understand your needs and provide a tailored proposal just for you.

What Industries Benefit from Surveys from ABC Marketing Services?

Leaders in industries like Insurance and Logistics & Supply Chain find surveys from ABC Marketing Services to be highly effective. Our surveys help improve customer service, generate sales, and provide support for businesses and organizations like:

  • list-startHealth Insurance Providers
  • list-startAuto Insurance Companies
  • list-startWarehousing Companies
  • list-start3PL Providers

Stay Competitive and Keep Customers Happy with Help from ABC Marketing Services

As a leading call center company in Greeley, CO, we know that innovative, custom service is what you need to succeed. That's why, since 1996, ABC Marketing Services has led the way in providing cost-conscious yet effective call center solutions for businesses like yours. From telemarketing and help desk services to lead generation and premium tech support, we can help. We've got the tools and resources to keep your company competitive and your customers happy. Contact us today to learn more about our unique call center services

Latest News in Greeley, CO

Greeley rejects purchase of JBS headquarters building

GREELEY — Greeley will not move forward with the purchase of the JBS USA headquarters building in the Promontory business park, with the city focusing instead on funding of a new civic campus downtown.“We’re out,” Greeley mayor John Gates told BizWest Wednesday.Gates and City Manager Raymond Lee met Friday with JBS’ chief financial officer Victor Machad...

GREELEY — Greeley will not move forward with the purchase of the JBS USA headquarters building in the Promontory business park, with the city focusing instead on funding of a new civic campus downtown.

“We’re out,” Greeley mayor John Gates told BizWest Wednesday.

Gates and City Manager Raymond Lee met Friday with JBS’ chief financial officer Victor Machado and “made it clear that we’re not interested in purchasing their building right now,” Gates said. “We have too much going on, primarily that we’ve invested our efforts in the civic campus.”

Greeley officials first revealed the potential purchase of the 136,500-square-foot property during a City Council meeting in April, during which more than a dozen “major projects” were described in a staff presentation. Included was a line item of $19.7 million for the JBS building and economic incentives.

Documents obtained by BizWest through a Colorado Open Records Act request revealed that the city was looking to purchase the building for $15.7 million, or $115 per square foot, with another $4 million in economic incentives.

“The city has negotiated the purchase of the JBS Corporate office building at 1770 Promontory Circle for $15.7 million,” according to a May 6 memo from Kalen Myers, the city’s interim budget and policy director. “This purchase, combined with $4 million in economic incentives, will facilitate JBS’ expansion to the neighboring buildings at 1553, 1555 and 1557 Promontory Circle. To fund this purchase, the city will issue certificates of participation (COPs), using the acquired JBS building as the collateralized asset for the loan. The annual payment for the COP issuance is estimated to be $1.3 million for a term of 20 years. The planned repayment source for this debt is the food tax.”

The acquisition would have facilitated JBS’ purchase of the largely vacant, 450,000-square-foot State Farm campus next door, providing ample space for expansion.

The City Council last fall had given Lee permission to negotiate the JBS purchase, Gates noted, but priorities have shifted.

With Greeley having recently given initial approval to the massive Cascadia project in west Greeley — including a new arena, hotel and water park that would be city-owned — and with the city also working to fund a new civic campus downtown, priced at a revised estimate of $80 million to $95 million, the JBS acquisition didn’t make financial sense, Gates said.

“What I told the folks at JBS on Friday is that we had a change of priorities, and sometimes elected bodies changed our plans, and we changed ours, and feel really strongly that civic campus is a way for us to go,” Gates said. “So part of the issue around us pulling it out at the JBS building was all about timing, right? If the civic campus were funded, or there was a better plan in place, that could possibly be a different scenario. But we’re in a position where we can’t do both, and our highest priority right now is giving our folks a new place to land downtown and revitalize downtown even more than it already is, with the civic campus and perhaps a boutique hotel.”

JBS approached the city in 2023 about a potential 60,000-square-foot, three-story expansion of its Promontory headquarters building, holding a pre-application meeting with the city.

JBS spokesperson Nikki Richardson told BizWest at the time that “JBS USA has no immediate plans for an expansion of our U.S. headquarters in Greeley, Colo. The company’s submittal to city planners represents long-held plans to consolidate operations into one location should business conditions justify expansion in the future.”

Richardson has not yet responded to emailed questions from BizWest about the company’s plans.

JBS leases 50,000 square feet in the 1557 Promontory building, alongside 4Rivers Equipment.

State Farm’s three-building campus has been largely vacant for years. The Bloomington, Illinois-based company vacated its north building at 1555 Promontory Circle in 2018, and announced in November 2020 that it would vacate the remaining two buildings, adopting a work-from-home model.

The properties are owned by JDM II SF National LLC, a unit of Phoenix-based JDM Partners. The Greeley properties are part of a 14-property, 3.4 million-square-foot portfolio owned by JDM Partners. The properties were subject to a $383.5 million loan, according to a 2014 filing with the U.S. Securities and Exchange Commission.

Center for Career Readiness

As of October 2024 NEW location: Campus Commons second floor next to Bear Central.We build bridges between the world of work and students so they are able to make informed and empowered decisions regarding continued education and career. We provide a student-driven approach to career education that challenges systematic inequities, invites exploration embedded in identity and values, and fosters collaboration with employers and the campus community.Stay tuned for Fall 2025 Drop-In Hours!You can also sche...

As of October 2024 NEW location: Campus Commons second floor next to Bear Central.

We build bridges between the world of work and students so they are able to make informed and empowered decisions regarding continued education and career. We provide a student-driven approach to career education that challenges systematic inequities, invites exploration embedded in identity and values, and fosters collaboration with employers and the campus community.

Stay tuned for Fall 2025 Drop-In Hours!

You can also schedule appointments with us on Handshake or on our email!

The Center for Career Readiness uses Handshake to help Bears find jobs, internships, and career opportunities.

This is also how students and alumni (within 3 years) can make appointments with our staff.

Parker Dewey provides opportunities for Micro-Internships to help you build and demonstrate skills.

These opportunities are also ways for you to explore career paths and build your network.

Contact

We are located in Campus Commons on the second floor next to Bear Central.

970-351-2127career.readiness@unco.edu

From UNC students and alumni who visited the Center for Career Readiness in 2025!

The best thing about my appointment was:

“My interviewer was extremely helpful and conducted great research.”

“How friendly and collaborative the counselors are.”

“How kind and thorough the career counselors are.”

“I received good feedback on how to improve my resume!”

My advice to students visiting the Center for Career Readiness:

“Don’t be scared to get the help you need!”

“It’s okay to be nervous but don’t be scared, they are here to help you!”

“Bring something to take notes on and be honest!”

Disclaimer:

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Service Areas

ABC Marketing Outbound Sales Greeley, CO