Let's Talk 1-866-552-3118Call Center Company in Grand Prairie, TX
You don't have to be an all-A student from Concorde Career College Grand Prairie near Grand Prairie to know that exceptional customer service and effective communication are more important than ever in today's environment. With a multitude of platforms available for customer engagement, companies and industries of all kinds are feeling compelled to elevate their client support.
In fact, savvy business leaders are exploring ways to cut costs by outsourcing their inbound and outbound voice services, along with the email and chat support that are crucial to daily operations. If your company is ready to enhance customer experience, retain and grow its client base, increase brand visibility, and outpace competitors, consider collaborating with ABC Marketing Services Services to take the next step.
Years of Experience
- Call Center Company in Grand Prairie, TX
- The ABC Marketing Services Difference
- Call Center Company for Appointment Setting
- What Services Does ABC Marketing Services Provide for These Industries?
- Call Center Company for Help Desk
- What Services Does ABC Marketing Services Provide for These Industries?
- Call Center Company for Technical Support
- What Services Does ABC Marketing Services Provide for These Industries?
- Call Center Company for Marketing Research
- What Industries Benefit from Marketing Research Services from ABC Marketing Services?
- Call Center Company for Surveys
- Stay Competitive and Keep Customers Happy with Help from ABC Marketing Services
The ABC Marketing Services Difference
For over 20 years, our call center company in Grand Prairie, TX has been providing innovative solutions to help you engage with your markets across the U.S., Canada, and beyond. We've successfully launched hundreds of campaigns for a number of needs, including:
Help Desk
Customer Care
Technical Support
Surveys
Appointment Setting
Outbound Sales
Lead Generation
We recognize that choosing to partner with a call center for customer care and product support is a significant commitment. We also understand how challenging it can be to transition from another call center provider. That's why, as your trusted partner, we're dedicated to guiding you through this process every step of the way.
When you collaborate with ABC Marketing Services, you gain access to a team of experts who are ready to support your customers as if they were their own. Unlike other call center companies, we offer services that are fully customized to meet the unique needs of your business. Our centers are close to the U.S., in user-friendly destinations in Mexico, Belize, El Salvador, and Brazil, where our pricing is 50% lower than standard rates, and we can handle projects in Spanish, English, Portuguese, and other languages.
What Industries Does ABC Marketing Services Target?
If you own a business, you're probably wondering whether we serve the industry in which you work. We're proud to serve many businesses in a number of different industries, including:
Agriculture & Agribusiness- Automotive & Transportation
- Business Services & Consulting
- Construction & Engineering
- E-Commerce & Retail
- Education & E-Learning
- Energy & Utilities
- Financial Services & Banking
- Government & Public Sector
- Healthcare & Medical Services
- Hospitality & Travel
- Human Resources & Staffing
- Information Technology (IT) & Software Development
- Insurance
- Legal & Law Firms
- Logistics & Supply Chain
- Manufacturing & Industrial
- Marketing & Advertising
- Media & Entertainment
- Nonprofit & Charitable Organizations
- Real Estate & Property Management
- Security & Surveillance
- Telecommunications
- Waste Management & Environmental Services
- Plastic surgery clinics
The bottom line? Our key motivator is your success. Let's talk today about your business objectives. Once we understand your business and your goals, we'll help you achieve the results you want with the help of reliable call center pros. Now that you know more about ABC Marketing Services, let's take a deeper dive into the most popular call center services we provide.
Call Center Company for Appointment Setting
Could you imagine booking an appointment at The Retreat Senior Living in Grand Prairie, only for their team to make a mistake and lose the reservation you made? Chances are you'd be mad. The same goes for your company when one of your customers books an appointment, and it's lost or delayed.
We recognize how time-consuming appointment setting can be for your business. That's where ABC Marketing Services comes in. We're one of the top call center companies providing appointment-setting services in the U.S. We specialize in offering customized solutions for businesses aiming to simplify their scheduling and improve customer engagement. Our goal is to help companies like yours stay organized and concentrate on what truly counts—achieving growth and success.
Why Hire a Call Center Company in Grand Prairie, TX for Appointment Setting?
Partnering with a knowledgeable call center for appointment setting can help you save time, cut costs, and minimize stress. Plus, your business can avoid expenses such as equipment, overhead, setup time, and training, all while enhancing your profits and sales.
Some additional benefits of working with ABC Marketing Services for appointment setting include:
- 24/7 Service
Focus More Time on Your Business
Correct Difficult Staffing Problems
Communicate with Customers Effectively
Grow Your Company
More
What Industries Benefit from ABC Appointment Setting Services?
Leaders in industries like Automotive & Transportation and Agriculture & Agribusiness find appointment setting services from ABC Marketing Services to be highly effective. Our appointment setting services help improve customer service, generate sales, and provide tech support for businesses such as:
Farm Supply Distributors- Equipment Manufacturers
- Organic Farms
- Car Dealerships
- Trucking & Logistics Companies
- More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Automotive & Transportation and Agriculture & Agribusiness.
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Business Services & Consulting and Construction & Engineering.
Call Center Company for Help Desk
Outsourcing your help desk allows your customer service department to operate 24 hours a day. Our call center company in Grand Prairie, TX can offer tier-1 technical support or serve as backup for your in-house help desk team. Simplify your support process and focus on growing your business, instead of dealing with help desk nightmares.
What Makes ABC Marketing Services the Best Choice for Outsourced Help Desk Services?
If you're worried about the high costs and hassles of Help Desk, look no further than our call center company for help. Help desk services from ABC Marketing Services include:
Some of the most competitive rates and flexible pricing options available, catering to a wide variety of needs, from fully dedicated agents to shared options priced by subscriber, call, or device.
A strong, purpose-driven service attitude. Like we stay ready for action with extensive help desk experience, available from 12/5 to 24/7 through phone, text, email, and live chat.
Secure and redundant call center infrastructure.
Bilingual Spanish/English and Portuguese/English agents, all fully trained with extremely low attrition.
Whether you're looking to integrate chat or email into your Help Desk services or hand over your operations for a fully managed system, ABC Marketing Services can help.
What Industries Benefit from Help Desk Services from ABC Marketing Services?
Leaders in industries like E-Commerce & Retail and Education & E-Learning find outsourced help desk services from ABC Marketing Services to be highly effective. Our help desk services improve customer service, generate sales, and provide support for businesses and organizations like:
- Online Learning Platforms
- Private Schools
- Online Stores
- Fashion Brands
- More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Education & E-Learning E-Commerce and Retail.
Call Center Company for Technical Support
ABC Marketing Services is a call center company known for its tech support - so much so that we offer two different tiers to accommodate our customers.
Standard Tech Support
For Basic Tier 1 Tech Support, our agent collects your customer's information and analyzes it to identify and resolve issues using established procedures. Typically, a Tier 1 agent works under the close supervision of a senior technician from your staff. Sometimes, your tech support needs can be integrated with the PTS offerings listed below, generating revenue for your company.
Premium Tech Support (PTS)
Our all-in-one, customizable Premium Technical Support (PTS) solution offers exceptional tech support for all the connected devices and services used by your customers. There's no requirement for you to create your own offering. This comprehensive solution comes with all the necessary call center resources, software, technology, and operational expertise. You just need to promote your PTS program to your customers.
A few of the reasons why customers choose our tech support services include:
Market-Leading Results
We help your company achieve better customer experiences and higher ROI.
Problem Solving
We help you deliver superior tech support experience via immediate live support and 24/7 problem-solving skills.
Available Customer Protection
Bundle additional services like device protection, Internet security, online backup, and other third-party services as part of a single PTS subscription.
What Industries Benefit from Tech Support Services from ABC Marketing Services?
Leaders in industries like Energy & Utilities and Financial Services & Banking find technical support services from ABC Marketing Services to be highly effective. Our technical support services improve customer service, generate sales, and provide support for businesses and organizations like:
- Water & Electric Providers
- Solar Energy Firms
- Investment Companies
- Insurance Firms
- More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Government & Public Sector and Healthcare & Medical.
Call Center Company for Marketing Research
Marketing research, encompassing social and opinion studies, involves the organized collection of data regarding individuals or organizations through statistical techniques and applied social science methods. This approach provides valuable insights to inform market decisions. As an integral part of any business strategy, having the right research is fundamental for sustaining your company's competitive edge - and ABC Marketing Services can help.
What Sets ABC Marketing Services Apart from Other Research Group Providers?
If business growth is on the menu this year, you've got to make informed decisions, and marketing research is one of the best ways to achieve that goal. Contact ABC Marketing Services to learn more about our marketing research services.
What Industries Benefit from Marketing Research Services from ABC Marketing Services?
Leaders in industries like Hospitality & Travel and IT & Software Development find marketing research services from ABC Marketing Services to be highly effective. Our marketing research services improve customer service, generate sales, and provide support for businesses and organizations like:
- Hotels
- Travel Agencies
- Tech Startups
- IT Consulting Firms
- More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Hospitality & Travel and IT & Software Development.
Call Center Company for Surveys
Conducting outbound market research and distributing customer surveys are excellent ways to gain insights into your consumers, allowing you to enhance your products or services. Relying on trial and error can be costly. Let our call center agents assist you in making informed decisions and assessing adoption rates before launching anything new.
At ABC Marketing Services, we have the capacity to create both small and large-scale surveys. Our clients frequently report the benefits of using surveys. Some of those benefits include:
Surveys hold significant power. By tapping into the insights our call center gathers from consumers, we can assist you in developing new products and services or fine-tuning your existing offerings. Ready to discover how ABC Marketing Services can support your company? Give us a shout. We'll take the time to understand your needs and provide a tailored proposal just for you.
What Industries Benefit from Surveys from ABC Marketing Services?
Leaders in industries like Insurance and Logistics & Supply Chain find surveys from ABC Marketing Services to be highly effective. Our surveys help improve customer service, generate sales, and provide support for businesses and organizations like:
- Health Insurance Providers
- Auto Insurance Companies
- Warehousing Companies
- 3PL Providers
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Hospitality & Travel and IT & Software Development.
Stay Competitive and Keep Customers Happy with Help from ABC Marketing Services
As a leading call center company in Grand Prairie, TX, we know that innovative, custom service is what you need to succeed. That's why, since 1996, ABC Marketing Services has led the way in providing cost-conscious yet effective call center solutions for businesses like yours. From telemarketing and help desk services to lead generation and premium tech support, we can help. We've got the tools and resources to keep your company competitive and your customers happy. Contact us today to learn more about our unique call center services
Latest News in Grand Prairie, TX
A California-based sports league is moving its headquarters to DFW, here's where
WFAAhttps://www.wfaa.com/article/sports/cricket/major-league-cricket-moving-headquarters-grand-prairie/287-05c7ea57-1006-4ed2-bee6-d6f4f0cbbc0a
Grand Prairie will host 12 regular-season games in June at Grand Prairie Cricket Stadium.GRAND PRAIRIE, Texas — As Major League Cricket gears up for its third season in June, it's moving its headquarters right here to North Texas, in the same city where a number of regular-season games will be played.The league announced Thursday it...
Grand Prairie will host 12 regular-season games in June at Grand Prairie Cricket Stadium.
GRAND PRAIRIE, Texas — As Major League Cricket gears up for its third season in June, it's moving its headquarters right here to North Texas, in the same city where a number of regular-season games will be played.
The league announced Thursday it would be relocating its headquarters to Grand Prairie, the home of Grand Prairie Cricket Stadium. This stadium will host MLC's playoffs and championship final, as well as 12 regular-season games across 10 days from June 20 through June 29.
"We’re delighted to continue making Grand Prairie the home of Cognizant Major League Cricket,” Johnny Grave, CEO of Major League Cricket, said in a statement. "In addition to hosting 12 regular season games, we are excited to bring the Playoffs back to Grand Prairie and look forward to another sold-out Championship Final on July 13th. We will continue to enhance the stadium to host top-tier international events - starting with this weekend’s exciting match-up between the U.S. Women’s team and Zimbabwe’s Women’s team."
All six MLC teams will be in action during those 10 days of regular season play, giving fans the chance to see stars like Rashid Khan, Faf Du Plessis and Glen Maxwell. '
“As we launch into another exciting season of Major League Cricket, I’m thrilled the league’s headquarters will now call North Texas home – a region that represents innovation, energy, and a deep love of sports,” Anurag Jain, co-owner of the Texas Super Kings, said in a statement. “This move reflects our commitment to growing the sport in the U.S. while bringing meaningful economic opportunities to North Texas. From job creation to increased tourism, we’re excited for the positive impact this will have on the region, and we look forward to making Grand Prairie at the heart of cricket’s growth in the U.S.”
Grand Prairie Cricket Stadium hosted four matches of the 2024 ICC Men's T20 Cricket World Cup, including the U.S.' Super Over victory over Pakistan. A recent Nielsen Sports study reported that World Cup games generated more than $100 million of economic impact in Texas.
“We are thrilled Major League Cricket has decided to bring its full-time headquarters to our city,” Grand Prairie Mayor Ron Jensen said in a statement. “The sport of Cricket helped put Grand Prairie on the map in front of the entire world. We owe that global exposure and economic success in large part to the hard work of everyone involved in the MLC. We look forward to another thrilling season and continuing to grow this wonderful sport for years to come.”
MLC's 2025 season kicks off June 12. For information on tickets, click here.
This acclaimed North Texas chef will expand acclaimed Italian restaurant
Author Rachel Behrndthttps://www.wfaa.com/article/life/food/grand-prairie-tiffany-derry-radici-wood-grill/287-c9450cd9-e89e-4c2a-8aa2-7fad7351bae3
Tiffany Derry will open her second Radici Wood-Fired Grill location in Grand Prairie this month.Credit: Jake Dean / Dallas Business JournalTiffany Derry and Tom Foley at Roots Chicken Shak at Legacy Hall in Plano.GRAND PRAIRIE, Texas — Celebrity chef Tiffany Derry will open a second location of her acclaimed Italian restaurant, Radici Wood-Fired Grill.A year after she opened her first Radici location in Farmers Branch, Derry and Tom Foley will expand to Grand Prairie, hospitality group ...
Tiffany Derry will open her second Radici Wood-Fired Grill location in Grand Prairie this month.
Credit: Jake Dean / Dallas Business Journal
Tiffany Derry and Tom Foley at Roots Chicken Shak at Legacy Hall in Plano.
GRAND PRAIRIE, Texas — Celebrity chef Tiffany Derry will open a second location of her acclaimed Italian restaurant, Radici Wood-Fired Grill.
A year after she opened her first Radici location in Farmers Branch, Derry and Tom Foley will expand to Grand Prairie, hospitality group T2D Concepts said in a press release. The new restaurant will open April 15 at EpicCentral, located at 2979 State Hwy 161 in Grand Prairie.
The Radici location in Farmers Branch was recently named the No. 2 best restaurant in Texas by Texas Monthly, WFAA previously reported. Derry was previously named a James Beard finalist for her other Farmers Branch restaurant, Roots Southern Table.
“Italian food has played a big role in both my professional and personal culinary journey, and it has been so exciting to bring this concept to life over the last year, and now bring it to even more people,” Derry said in a press release.
Foley, who oversees guest experience and atmosphere design, built a space with floor-to-ceiling windows, a vertical green wall and burgundy hues, the press release states. The interior will also feature artwork created by Foley himself.
"We’ve crafted a space that feels inviting, where guests can gather, celebrate, and create new traditions around our table," Foley said. "We’re thrilled to open our second location and bring the Grand Prairie community a true taste of Italy and our heartfelt hospitality."
The restaurant will be open for service Tuesday, Wednesday, Thursday, and Sunday from 5 p.m. to 10 p.m. and Friday and Saturday from 5 p.m. to 10:30 p.m., the release states.
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