Call Center Company in Goodyear, AZ
You don't have to be an all-A student from Yond Institute of Learning near Goodyear to know that exceptional customer service and effective communication are more important than ever in today's environment. With a multitude of platforms available for customer engagement, companies and industries of all kinds are feeling compelled to elevate their client support.
In fact, savvy business leaders are exploring ways to cut costs by outsourcing their inbound and outbound voice services, along with the email and chat support that are crucial to daily operations. If your company is ready to enhance customer experience, retain and grow its client base, increase brand visibility, and outpace competitors, consider collaborating with ABC Marketing Services Services to take the next step.

Years of Experience

- Call Center Company in Goodyear, AZ
- The ABC Marketing Services Difference
- Call Center Company for Appointment Setting
- What Services Does ABC Marketing Services Provide for These Industries?
- Call Center Company for Help Desk
- What Services Does ABC Marketing Services Provide for These Industries?
- Call Center Company for Technical Support
- What Services Does ABC Marketing Services Provide for These Industries?
- Call Center Company for Marketing Research
- What Industries Benefit from Marketing Research Services from ABC Marketing Services?
- Call Center Company for Surveys
- Stay Competitive and Keep Customers Happy with Help from ABC Marketing Services
The ABC Marketing Services Difference
For over 20 years, our call center company in Goodyear, AZ has been providing innovative solutions to help you engage with your markets across the U.S., Canada, and beyond. We've successfully launched hundreds of campaigns for a number of needs, including:
Help Desk
Customer Care
Technical Support
Surveys
Appointment Setting
Outbound Sales
Lead Generation
We recognize that choosing to partner with a call center for customer care and product support is a significant commitment. We also understand how challenging it can be to transition from another call center provider. That's why, as your trusted partner, we're dedicated to guiding you through this process every step of the way.
When you collaborate with ABC Marketing Services, you gain access to a team of experts who are ready to support your customers as if they were their own. Unlike other call center companies, we offer services that are fully customized to meet the unique needs of your business. Our centers are close to the U.S., in user-friendly destinations in Mexico, Belize, El Salvador, and Brazil, where our pricing is 50% lower than standard rates, and we can handle projects in Spanish, English, Portuguese, and other languages.

What Industries Does ABC Marketing Services Target?
If you own a business, you're probably wondering whether we serve the industry in which you work. We're proud to serve many businesses in a number of different industries, including:
Agriculture & Agribusiness
Automotive & Transportation
Business Services & Consulting
Construction & Engineering
E-Commerce & Retail
Education & E-Learning
Energy & Utilities
Financial Services & Banking
Government & Public Sector
Healthcare & Medical Services
Hospitality & Travel
Human Resources & Staffing
Information Technology (IT) & Software Development
Insurance
Legal & Law Firms
Logistics & Supply Chain
Manufacturing & Industrial
Marketing & Advertising
Media & Entertainment
Nonprofit & Charitable Organizations
Real Estate & Property Management
Security & Surveillance
Telecommunications
Waste Management & Environmental Services
Plastic surgery clinics
The bottom line? Our key motivator is your success. Let's talk today about your business objectives. Once we understand your business and your goals, we'll help you achieve the results you want with the help of reliable call center pros. Now that you know more about ABC Marketing Services, let's take a deeper dive into the most popular call center services we provide.
Call Center Company for Appointment Setting
Could you imagine booking an appointment at The Groves Assisted Living Memory Care in Goodyear, only for their team to make a mistake and lose the reservation you made? Chances are you'd be mad. The same goes for your company when one of your customers books an appointment, and it's lost or delayed.
We recognize how time-consuming appointment setting can be for your business. That's where ABC Marketing Services comes in. We're one of the top call center companies providing appointment-setting services in the U.S. We specialize in offering customized solutions for businesses aiming to simplify their scheduling and improve customer engagement. Our goal is to help companies like yours stay organized and concentrate on what truly counts—achieving growth and success.

Why Hire a Call Center Company in Goodyear, AZ for Appointment Setting?
Partnering with a knowledgeable call center for appointment setting can help you save time, cut costs, and minimize stress. Plus, your business can avoid expenses such as equipment, overhead, setup time, and training, all while enhancing your profits and sales.
Some additional benefits of working with ABC Marketing Services for appointment setting include:
24/7 Service
Focus More Time on Your Business
Correct Difficult Staffing Problems
Communicate with Customers Effectively
Grow Your Company
More
What Industries Benefit from ABC Appointment Setting Services?
Leaders in industries like Automotive & Transportation and Agriculture & Agribusiness find appointment setting services from ABC Marketing Services to be highly effective. Our appointment setting services help improve customer service, generate sales, and provide tech support for businesses such as:
Farm Supply Distributors
Equipment Manufacturers
Organic Farms
Car Dealerships
Trucking & Logistics Companies
More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Automotive & Transportation and Agriculture & Agribusiness.
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Business Services & Consulting and Construction & Engineering.
Call Center Company for Help Desk
Outsourcing your help desk allows your customer service department to operate 24 hours a day. Our call center company in Goodyear, AZ can offer tier-1 technical support or serve as backup for your in-house help desk team. Simplify your support process and focus on growing your business, instead of dealing with help desk nightmares.

What Makes ABC Marketing Services the Best Choice for Outsourced Help Desk Services?
If you're worried about the high costs and hassles of Help Desk, look no further than our call center company for help. Help desk services from ABC Marketing Services include:
Some of the most competitive rates and flexible pricing options available, catering to a wide variety of needs, from fully dedicated agents to shared options priced by subscriber, call, or device.
A strong, purpose-driven service attitude. Like we stay ready for action with extensive help desk experience, available from 12/5 to 24/7 through phone, text, email, and live chat.
Secure and redundant call center infrastructure.
Bilingual Spanish/English and Portuguese/English agents, all fully trained with extremely low attrition.
Whether you're looking to integrate chat or email into your Help Desk services or hand over your operations for a fully managed system, ABC Marketing Services can help.
What Industries Benefit from Help Desk Services from ABC Marketing Services?
Leaders in industries like E-Commerce & Retail and Education & E-Learning find outsourced help desk services from ABC Marketing Services to be highly effective. Our help desk services improve customer service, generate sales, and provide support for businesses and organizations like:
Online Learning Platforms
Private Schools
Online Stores
Fashion Brands
More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Education & E-Learning E-Commerce and Retail.
Call Center Company for Technical Support
ABC Marketing Services is a call center company known for its tech support - so much so that we offer two different tiers to accommodate our customers.

Standard Tech Support
For Basic Tier 1 Tech Support, our agent collects your customer's information and analyzes it to identify and resolve issues using established procedures. Typically, a Tier 1 agent works under the close supervision of a senior technician from your staff. Sometimes, your tech support needs can be integrated with the PTS offerings listed below, generating revenue for your company.

Premium Tech Support (PTS)
Our all-in-one, customizable Premium Technical Support (PTS) solution offers exceptional tech support for all the connected devices and services used by your customers. There's no requirement for you to create your own offering. This comprehensive solution comes with all the necessary call center resources, software, technology, and operational expertise. You just need to promote your PTS program to your customers.
A few of the reasons why customers choose our tech support services include:
Market-Leading Results
We help your company achieve better customer experiences and higher ROI.
Problem Solving
We help you deliver superior tech support experience via immediate live support and 24/7 problem-solving skills.
Available Customer Protection
Bundle additional services like device protection, Internet security, online backup, and other third-party services as part of a single PTS subscription.
What Industries Benefit from Tech Support Services from ABC Marketing Services?
Leaders in industries like Energy & Utilities and Financial Services & Banking find technical support services from ABC Marketing Services to be highly effective. Our technical support services improve customer service, generate sales, and provide support for businesses and organizations like:
Water & Electric Providers
Solar Energy Firms
Investment Companies
Insurance Firms
More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Government & Public Sector and Healthcare & Medical.
Call Center Company for Marketing Research
Marketing research, encompassing social and opinion studies, involves the organized collection of data regarding individuals or organizations through statistical techniques and applied social science methods. This approach provides valuable insights to inform market decisions. As an integral part of any business strategy, having the right research is fundamental for sustaining your company's competitive edge - and ABC Marketing Services can help.
What Sets ABC Marketing Services Apart from Other Research Group Providers?

If business growth is on the menu this year, you've got to make informed decisions, and marketing research is one of the best ways to achieve that goal. Contact ABC Marketing Services to learn more about our marketing research services.
What Industries Benefit from Marketing Research Services from ABC Marketing Services?
Leaders in industries like Hospitality & Travel and IT & Software Development find marketing research services from ABC Marketing Services to be highly effective. Our marketing research services improve customer service, generate sales, and provide support for businesses and organizations like:
Hotels
Travel Agencies
Tech Startups
IT Consulting Firms
More
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Hospitality & Travel and IT & Software Development.
Call Center Company for Surveys
Conducting outbound market research and distributing customer surveys are excellent ways to gain insights into your consumers, allowing you to enhance your products or services. Relying on trial and error can be costly. Let our call center agents assist you in making informed decisions and assessing adoption rates before launching anything new.
At ABC Marketing Services, we have the capacity to create both small and large-scale surveys. Our clients frequently report the benefits of using surveys. Some of those benefits include:
Surveys hold significant power. By tapping into the insights our call center gathers from consumers, we can assist you in developing new products and services or fine-tuning your existing offerings. Ready to discover how ABC Marketing Services can support your company? Give us a shout. We'll take the time to understand your needs and provide a tailored proposal just for you.
What Industries Benefit from Surveys from ABC Marketing Services?
Leaders in industries like Insurance and Logistics & Supply Chain find surveys from ABC Marketing Services to be highly effective. Our surveys help improve customer service, generate sales, and provide support for businesses and organizations like:
Health Insurance Providers
Auto Insurance Companies
Warehousing Companies
3PL Providers
What Services Does ABC Marketing Services Provide for These Industries?
Contact ABC Marketing Services today for a full list of services that we provide for industries like Hospitality & Travel and IT & Software Development.
Stay Competitive and Keep Customers Happy with Help from ABC Marketing Services
As a leading call center company in Goodyear, AZ, we know that innovative, custom service is what you need to succeed. That's why, since 1996, ABC Marketing Services has led the way in providing cost-conscious yet effective call center solutions for businesses like yours. From telemarketing and help desk services to lead generation and premium tech support, we can help. We've got the tools and resources to keep your company competitive and your customers happy. Contact us today to learn more about our unique call center services
Latest News in Goodyear, AZ
GSQ will open Goodyear's first Trader Joe's; adds Black Rock Coffee and Firebirds Wood Fired Grill to lineup
Nicole Gutierrezhttps://www.abc15.com/entertainment/events/gsq-will-open-goodyears-first-trader-joes-adds-black-rock-coffee-and-firebirds-wood-fired-grill-to-lineup
GOODYEAR, AZ — RED Development and Globe Corp announced three new tenants that will be joining Goodyear’s GSQ!According to a news release sent on behalf of the companies, the city’s first Trader Joe’s will open in a 13,500-square-foot location at GSQ.“This location is a great fit for ...
GOODYEAR, AZ — RED Development and Globe Corp announced three new tenants that will be joining Goodyear’s GSQ!
According to a news release sent on behalf of the companies, the city’s first Trader Joe’s will open in a 13,500-square-foot location at GSQ.
“This location is a great fit for Trader Joe's, surrounded by growth, development, and a strong sense of community. We're excited to bring our unique products and hire more local, friendly crew to serve as Goodyear's neighborhood grocery store,” said in part Chris Warren, store captain at the future Goodyear Trader Joe’s, in a news release sent to ABC15.
An opening date for the Trader Joe’s has yet to be announced, but updates on this location are said to be posted on the company’s website as they become available.
Others to join the lineup include Black Rock Coffee Bar and Firebirds Wood Fired Grill, both slated to open in 2026. Here’s what we know about these two tenants:
“We’ve worked closely with Trader Joe’s for years to make this a reality for Goodyear, and we’re proud to see it come to fruition at GSQ,” said Mike Ebert, managing partner at RED Development, in said news release. “This is the kind of project where every tenant contributes to something greater and is a true destination that reflects the community’s energy and momentum. The addition of Trader Joe’s and these renowned restaurants reflects not only the market's strength, but Goodyear's vibrant energy and the distinct sense of place we’re creating at GSQ.”
WHAT’S GSQ
Goodyear’s GSQ is a mixed-use development near 150th Drive and McDowell Road that aims to become the city’s cultural hub.
Although the development is under construction, with more tenants on the way, there are several things open now, such as F45, Harkins Theatres, Bacchus Wine & Debauchery, BJ’s Restaurant & Brewhouse, Cheddar’s Scratch Kitchen, The Yard, and more. You can find the complete directory right here.
Plus, a new AC Hotels by Marriott with 135 rooms is planned for Goodyear's GSQ mixed-use development just south of the city hall and library along McDowell Road. You can read more about the new four-story hotel right here.
RELATED: Buc-ee's delays the opening of its Goodyear Travel Center
The video in the player above showcases some of the best things to do in the Valley this May- read more about it right here.
'Couldn’t be more thrilled': Goodyear to get Trader Joe's store
KPNXhttps://www.12news.com/article/syndication/ott/in-the-loop/trader-joes-to-be-built-in-goodyear-civic-square/75-880105c8-d801-46b2-8676-cf6f2b43dec0
City representatives said the Trader Joe's will be built in Goodyear Civic Square.GOODYEAR, Ariz. — Good news for people in the West Valley who love to buy groceries at Trader Joe's, you'll have a store closer to home after a new store in Goodyear opens.On Wednesday, Goodyear announced pla...
City representatives said the Trader Joe's will be built in Goodyear Civic Square.
GOODYEAR, Ariz. — Good news for people in the West Valley who love to buy groceries at Trader Joe's, you'll have a store closer to home after a new store in Goodyear opens.
On Wednesday, Goodyear announced plans to build a Trader Joe's in the city.
“Goodyear couldn’t be more thrilled that Trader Joe’s has chosen to come to our great city,” said Mayor Joe Pizzillo.
Hundreds were in attendance when the announcement was made in Goodyear Civic Square, where the store will be located.
>> Download the 12News app for the latest local breaking news straight to your phone.
Goodyear began conducting surveys in 2017, and Trader Joe's was the community’s most requested grocer, the city said.
“This really is a dream come true for so many of our residents who’ve been asking for this unique grocer for many, many years," said Pizzillo. "It’ll be located in the heart of our growing downtown and will be the perfect addition."
Pizzillo said the new store shows Goodyear's growth in the right direction.
"Trader Joe’s is a testament to where we are going as a city and that the most sought-after businesses are choosing to locate in Goodyear,” said Pizzillo.
The store captain for the future store, Chris Warren, said he is thrilled to be bringing a Trader Joe's to the Goodyear community.
“This location is a great fit for Trader Joe's, surrounded by growth, development, and a strong sense of community," said Warren. "We're excited to bring our unique products and hire more local, friendly crew to serve as Goodyear's neighborhood grocery store.”
The new 13,500 square foot store will be located on the northwest corner of McDowell Road and Bullard Avenue, in the heart of Goodyear Civic Square.
A date for completion was not announced.
The city has been developing the 150-acre Goodyear Civic Square to serve as a mixed-use cultural hub.
It serves as a place for events such as festivals, concerts and parades, according to the city.
Retail stores are also part of the development. Trader Joe's is part of the latest phase of retail stores added to the development.
Representatives said Black Rock Coffee Bar and Firebirds Wood Fired Grill are also coming to Goodyear Civic Square.
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Construction is finally starting on 1st Buc-ee's in Arizona. Here's everything we know
Dina Kaurhttps://www.azcentral.com/story/travel/arizona/2025/05/02/bucees-arizona-groundbreaking/83373543007/
The opening of the first-ever Buc-ee's in Arizona is underway, and the new travel center will break ground in just a few short days.First founded in Texas in 1982, ...
The opening of the first-ever Buc-ee's in Arizona is underway, and the new travel center will break ground in just a few short days.
First founded in Texas in 1982, Buc-ee's is known for its beaver mascot, "the world's cleanest bathrooms," cheap gas and homemade barbecue. Buc-ee's operates 51 stores in total.
The Valley location will occupy 74,000 square feet, including 120 fueling positions and bring more than 200 full-time jobs to the area. The starting pay will be well above minimum wage, full benefits, a 6% matching 401K and three weeks of paid vacation.
Customers will be able to find thousands of snack, meal and drink options, including homemade fudge, Beaver Nuggets, jerky and fresh pastries, when the location opens.
“We could not have picked a better location for our first store in the Grand Canyon State," Stan Beard, Buc-ee’s Director of Real Estate and Development, said in a news release. "Perfectly placed for our road-trippers headed out to California or coming in for the destination-rich Phoenix area, Goodyear will be the place to stop.”
What is Buc-ee's?
Buc-ee's is a travel center founded in Texas in 1982. It's known for its clean bathrooms, Beaver mascot, merchandise, cheap gas, barbecue, fudge and "wall of beef jerky."
The locations are also massive, with the one in Arizona expected to be 23% larger than a football field.
Is there a Buc-ee's in Arizona?
The first-ever Buc-ee's travel center in Arizona will be located at 1001 N. Bullard Ave., Goodyear.
Arizona Buc-ee's groundbreaking
The Buc-ee's Arizona groundbreaking will be held on Wednesday, May 14. at 10 a.m.
Mayor Joe Pizzillo and City Council members Wally Campbell, Brannon Hampton, Laura Kaino, Vicki Gillis, Benita Beckles, and Trey Terry will attend the ceremony.
When is the Buc-ee's in Arizona opening?
A representative for Buc-ee's shared with The Arizona Republic that the Goodyear location will be open in June 2026.
Reach the reporter at dina.kaur@arizonarepublic.com. Follow @dina_kaur on X, formerly known as Twitter, and on Bluesky @dinakaur.bsky.social.
Support local journalism. Subscribe to azcentral.com today.
Buc-ee's to Break Ground on New Travel Center in Goodyear, AZ
Buc-ee'shttps://www.accessnewswire.com/newsroom/en/consumer-and-retail-products/buc-ees-to-break-ground-on-new-travel-center-in-goodyear-az-1022078
GOODYEAR, ARIZONA / ACCESS Newswire / April 30, 2025 / Buc-ee's, home of the world's cleanest bathrooms, freshest food, and friendliest beaver, will break ground on its newest travel center in Goodyear, AZ on Wednesday, May 14that 10:00 AM MST. Buc-ee's will celebrate the start of the first Buc-ee's in Goodyear with a ceremony attended by local leaders.Located at 1001 N. Bullard A...
GOODYEAR, ARIZONA / ACCESS Newswire / April 30, 2025 / Buc-ee's, home of the world's cleanest bathrooms, freshest food, and friendliest beaver, will break ground on its newest travel center in Goodyear, AZ on Wednesday, May 14that 10:00 AM MST. Buc-ee's will celebrate the start of the first Buc-ee's in Goodyear with a ceremony attended by local leaders.
Located at 1001 N. Bullard Avenue, Goodyear, AZ. Buc-ee's Goodyear will occupy 74,000 square feet and offer 120 fueling positions. Buc-ee's favorites include Texas barbeque, homemade fudge, kolaches, Beaver Nuggets, jerky and fresh pastries will all be available. Visitors will find thousands of snack, meal, and drink options, as well as the same award-winning restrooms, cheap gas, quality products and excellent service that have won the hearts, trust and business of millions for over 40 years.
Attendees of the Buc-ee's Goodyear groundbreaking ceremony will include Mayor Joe Pizzillo and City Council members Wally Campbell, Brannon Hampton, Laura Kaino, Vicki Gillis, Benita Beckles, and Trey Terry.
Founded in Texas in 1982, Buc-ee's operates 51 stores in total. Since beginning its multi-state expansion in 2019, Buc-ee's has opened travel centers in Alabama, Florida, Georgia, Kentucky, South Carolina, Tennessee, Missouri, and Colorado. In 2024,
Buc-ee's broke ground on its first Virginia, Mississippi, and Ohio locations. In April 2025, Buc-ee's began construction on our first Arkansas location.
Stan Beard, Buc-ee's Director of Real Estate and Development, said, "We could not have picked a better location for our first store in the Grand Canyon State. Perfectly placed for our road-trippers headed out to California or coming in for the destination-rich Phoenix area, Goodyear will be the place to stop."
Buc-ee's Goodyear will bring at least 200+ full-time jobs to the area, with starting pay beginning well above minimum wage, full benefits, a 6% matching 401k, and three weeks of paid vacation.
About Buc-ee's
Buc-ee's is the world's most-loved travel center. Founded in 1982, Buc-ee's is known for pristine bathrooms, friendly service, unique collection of gifts, Buc-ee's apparel and fresh, delicious food. Originally launched and still headquartered in Texas, Buc-ee's has combined traditional quality and modern efficiency to redefine the pit stop for their customers. For more information, visit www.buc-ees.com.
Contact Information
Crissy Gonzales Media Coordinatormedia@buc-ees.com346-302-3653
SOURCE: Buc-ee's
Dozens of student pilots sue United Airlines and its AZ flight school over fraud allegations
Associated Presshttps://www.abc15.com/news/region-west-valley/goodyear/dozens-of-student-pilots-sue-united-airlines-and-its-az-flight-school-over-fraud-allegations
GOODYEAR, AZ — Dozens of former student pilots who say they racked up tens of thousands of dollars in debt for tuition are suing United Airlines and its flight school in the Arizona desert, saying it didn't have enough teachers or aircraft to properly train and graduate its students.The federal lawsuit accuses United and the school, United Aviate Academy, of falsely promoting a well-equipped, intensive training program that would put students on a path to becoming commercial pilots after a year. In reality, the students said in ...
GOODYEAR, AZ — Dozens of former student pilots who say they racked up tens of thousands of dollars in debt for tuition are suing United Airlines and its flight school in the Arizona desert, saying it didn't have enough teachers or aircraft to properly train and graduate its students.
The federal lawsuit accuses United and the school, United Aviate Academy, of falsely promoting a well-equipped, intensive training program that would put students on a path to becoming commercial pilots after a year. In reality, the students said in an amended complaint filed last week, their flight time was limited due to the staffing shortages and frequent staff turnover. In some cases, students were teaching other students, according to the lawsuit.
Some of the students said they ultimately left the program when it became clear they would not finish training after a year. But many of them alleged in the lawsuit that they were wrongly expelled from the school for "taking too long to advance" through the program.
Around the time of the pandemic, United purchased the pilot school in the Phoenix suburb of Goodyear to address a critical problem facing the industry: not enough pilots. Airlines have complained about the shortage for years, but they made it worse during the COVID-19 outbreak by encouraging pilots to take early retirement when air travel collapsed in 2020.
In a statement, Chicago-based United said it couldn't comment on specific allegations, citing the ongoing lawsuit, but it defended its pilot school.
"We have the highest confidence in the rigorous curriculum and flight training program provided at United Aviate Academy and are proud of the school's hundreds of graduates," the statement said.
The lawsuit claims the school had an enrollment cap of 325 students "to ensure sufficient resources." Instead, according to the complaint, there were more than 380 students enrolled in the program in March 2024.
Within months, the school's accrediting body issued a warning letter to the flight school, in part because of its enrollment numbers, according to the lawsuit.
Around this time, the lawsuit claims that United Aviate Academy began expelling students from the program "in order to comply with the enrollment cap."
By August of that year, the school was placed on probation by the Accrediting Commission of Career Schools and Colleges, according to the lawsuit. The school voluntarily withdrew its accreditation in January.
United told The Associated Press that it "is exploring an alternative accreditation that better meets the needs of the flight school."
Richard Levy, a retired captain who flew for a major international airline for 41 years and who now works as a flight instructor in Texas, said a one-year program is in line with industry training standards. He said students who want to fly commercial jets will typically train for about a year and then go on to work for a regional airline to log additional flying time — up to 1,500 hours — before flying for a major airline.
What's important, Levy said, is that students are flying frequently and following a structured, uniform program during their training.
But the lawsuit says that at one point there were roughly 20 aircraft for the hundreds of students enrolled in United's flight school. One student said he was able to fly just once or twice over several months and was repeatedly reassigned instructors. He was eventually expelled for "taking too long to advance" through his courses, the lawsuit alleges.
Another expelled student said she had a different instructor during each of her first four flights. During her eighth flight, she said, her instructor was a fellow student of the program.
"It was students teaching students," the lawsuit says. It also alleges that students were sometimes evaluated by instructors who were not pilots themselves.
Levy said he's "never heard of" non-pilots evaluating student pilots.
Most of the students suing said they took out loans with the expectation that they were attending a one-year program that would lead to "gainful employment." Many of them had to relocate to Arizona to attend the program.
One student sold his home, according to the lawsuit. Another left his job of 21 years to "pursue his dream" of becoming a pilot while his husband stayed behind at their home in Texas.
The lawsuit was filed in federal court in Phoenix on behalf of 29 former students from states across the country, including Florida, Texas, California, Colorado, Nevada and Connecticut.
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